Enterprise Manager. Version 6.2. Administrator s Guide

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1 Enterprise Manager Version 6.2 Administrator s Guide

2 Enterprise Manager 6.2 Administrator s Guide Document Number Revision Date Description A August 2012 Initial release to support version B September 2012 Revised for version Disclaimers Information in this document is subject to change without notice. Trademarks and Copyright Trademarks used in this text: Dell, the DELL logo, and Compellent are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Contacting Dell Technical Support Services Please contact Dell Technical Support Services from the following address if you need support assistance: support.dell.com/compellent 2012 Dell Inc. All rights reserved.

3 Contents Introduction 1 Enterprise Manager Overview Introduction to Enterprise Manager Enterprise Manager Components Management Compatibility Software and Hardware Requirements Data Collector Requirements Client Requirements Server Agent Requirements Default Ports Used by Enterprise Manager Data Collector Ports Client Ports Server Agent Ports Enterprise Manager Features Storage Management Disaster Recovery Monitoring and Reporting Enterprise Manager Client Overview New Task Workflows in Enterprise Manager Views Updated Storage Center View Menu Replaced by Tabs Storage Center Tasks Menu Moved Management Menu Removed Replication Recovery Menu Removed Open Security Mode Removed Save and Refresh Buttons Moved Live Volumes Displayed Separately From Replications Windows Notification Area Icons Removed Getting Started Starting the Client Next Steps Add Enterprise Manager Users Add Storage Centers to Enterprise Manager Configure Storage Center Volumes Add Servers to your Storage Centers Add FluidFS Clusters to Enterprise Manager Dell Compellent iii

4 Contents Configure Notifications Set up Remote Storage Centers and QoS Configure Replications and Live Volumes Prepare for Disaster Recovery Storage Management 3 Storage Centers Storage Center Concepts Volumes Replays and Replay Profiles Storage Profiles Disks and Disk Folders Storage Types Storage Center Management Summary Tab Storage Tab IO Usage Tab Charting Tab Adding and Removing Storage Centers Modifying Storage Center Properties Viewing and Modifying Storage Center Information Configuring Storage Center User Preferences Configuring Storage Center Data Settings Configuring Storage Center SSH Console Settings Managing Volumes Creating Volumes Modifying Volumes Creating and Managing Volume Folders Creating and Managing Volume Replays Mapping Volumes to Servers Preparing Volumes for Disaster Recovery Deleting Volumes and Volume Folders Managing Replay Profiles Managing Storage Profiles FluidFS Clusters Introduction to FluidFS Clusters Required Components for FluidFS Clusters FluidFS Cluster Storage Terminology Adding and Removing FluidFS Clusters Managing FluidFS Clusters Managing NAS Volumes Managing CIFS Shares Managing NFS Exports Monitoring FluidFS Clusters Viewing FluidFS Summary Information Viewing Detailed FluidFS Status Information Monitoring FluidFS File Systems Monitoring FluidFS Performance Viewing the FluidFS Cluster Event Log iv Enterprise Manager 6.2 Administrator s Guide

5 Contents 5 Servers Introduction Adding Servers to Storage Centers Registering Servers to Enterprise Manager Space Recovery on Windows Managing Servers on the Servers View Registering Servers with Enterprise Manager Editing Servers Registered to Enterprise Manager Categorizing and Sorting Registered Servers Updating Server Information Managing Data Collection and Reporting Settings Creating and Mapping Volumes/Datastores to Servers Assigning/Creating Virtual Servers on Storage Centers Managing Dell Compellent znas Appliances Managing NAS Appliances Powered by Windows Storage Server Setting Up the Enterprise Manager Server Agent Installing the Server Agent Registering the Server Agent from Server Agent Manager Using the Server Agent Manager Performing Space Recovery on Windows Enabling Automated Space Recovery Running Manual Space Recovery Viewing Space Recovery Results Managing Servers on the Storage Tab of the Storage (SAN/NAS) View Creating Servers Modifying Servers Mapping Volumes to Servers Creating and Managing Server Folders Deleting Servers and Server Folders SMI-S About SMI-S Dell Compellent SMI-S Provider Supported SMI-S 1.4 Profiles SMI-S User Account Requirements Setting Up SMI-S Verify SMI-S Prerequisites Enable SMI-S for the Data Collector Add a user for SMI-S Associate the SSL Certificate with the SMI-S Provider User Using the Dell Compellent SMI-S Provider with Microsoft SCVMM Verify pre-requisites Review Limitations for SCVMM Modify the SCVMM 2012 Management Server Registry to Allow HTTPS Use SCVMM 2012 to Discover the Dell Compellent SMI-S Provider Disaster Recovery 7 Remote Storage Centers and QoS Connecting to Remote Storage Centers Connecting Storage Centers Using Fibre Channel Dell Compellent v

6 Contents Connecting Storage Centers Using iscsi Creating and Managing Quality of Service (QoS) Definitions Replications Introduction Replication Requirements Replication Types Replication Icons Portable Volume Disks Configuring Replications Simulating Replications Creating Replications Modifying Replications Monitoring Replications Using Portable Volume Disks to Transfer Replication Data Prepare the Source Storage Center Choose Volumes to Transfer to the Destination Storage Center Move the Replication Data to the Destination Storage Center Managing Replication Baselines and Portable Volume Disks Live Volumes Introduction Live Volume Requirements Live Volume Icon Automatic Role Swapping for Live Volumes Creating Live Volumes Modifying Live Volumes Monitoring Live Volumes Disaster Recovery Activation Preparing for Disaster Recovery Saving and Validating Replication Restore Points Predefining Disaster Recovery Settings Testing Disaster Recovery Activating Disaster Recovery Restarting Failed Replications Restoring Failed Volumes Remote Data Collector Introduction Configuration Requirements Software Requirements Installing and Configuring a Remote Data Collector Installing a Remote Data Collector Configuring the Remote Data Collector with the Data Collector Setup Wizard Disconnecting and Reconnecting a Remote Data Collector Using a Remote Data Collector to Activate Disaster Recovery Enabling Notifications for the Remote Data Collector vi Enterprise Manager 6.2 Administrator s Guide

7 Contents 12 Storage Replication Adapter for VMware SRM Introduction Dell Compellent SRA Software Requirements Dell Compellent SRA Limitations VMware SRM and Enterprise Manager Configuration Prerequisites Enterprise Manager SRA Configurations Primary Data Collector Only Configuration Remote Data Collector Configuration Manual SRM Failback Procedure for VMware SRM Reprotecting After Migrations with SRM 5.0 and ESX 4.1 Hosts Selecting the Replay Type to Use for SRM 5.0 Volume Failover Monitoring and Reporting 13 Threshold Alerts Introduction Configuring Threshold Definitions Setting Up Threshold Definitions Assigning Storage Objects to a Threshold Definition Assigning Threshold Alert Definitions to Storage Objects Viewing Threshold Alerts on the Definition Tab Viewing Threshold Alerts Viewing Current and Historical Threshold Alerts Deleting Historical Threshold Alerts Exporting Threshold Alert Data Configuring Data Collection Settings Configuring Notifications for Threshold Alerts Performing Threshold Queries Setting Up Threshold Queries Running Threshold Queries Editing Threshold Queries Reports Introduction Storage Center Automated Reports Chargeback Reports Displaying Reports Working with Reports Configuring Automated Report Generation Testing Automated Reports Settings Configuring Settings for Reports Chargeback Introduction Configuring Chargeback Global Disk Classes Individual Storage Center Disk Tier Configuring Chargeback Departments Setting Up Departments Managing Department Line Items Dell Compellent vii

8 Contents Assigning Storage Center Volumes to Chargeback Departments Performing and Viewing Chargeback Runs Performing Manual Chargeback Runs Viewing Chargeback Runs Working with Charts Exporting Chargeback Data Log Monitoring Introduction Viewing Monitoring Data Viewing Storage Center Alerts Viewing Storage Center Indications Viewing Enterprise Manager Events Viewing Storage Center Logs Exporting Monitoring Data Configuring Data Collection and SMTP Server Settings Configuring Notification Settings Configuring Storage Center Log Settings Performance Monitoring Introduction Viewing Summary Information Using the Status Pane Using the Storage History Pane Using the Storage Summary Pane Using the Front End IO Summary Pane Using the Current Alerts Pane Using Replication Validation Pane Using Top 10 Fastest Growing Volumes Pane Using the Current Threshold Alerts Pane Viewing Historical IO Performance Using the IO Usage Tab Viewing Current IO Performance Using the Charting Tab Configuring Chart Options Configuring User Settings for Charts Configuring Chart Settings Exporting Usage Data Maintenance 18 Data Collector Management Introduction Using the Data Collector Manager Starting the Data Collector Manager Managing the Data Collector Service Using the Enterprise Manager Data Collector Website Updating Data Collector Properties Managing Data Collector Service Properties Configuring Network Settings viii Enterprise Manager 6.2 Administrator s Guide

9 Contents Configuring SMTP Server Settings Configuring Reporting Limit Settings Configuring SMI-S Settings Managing Available Storage Centers Managing Available FluidFS Clusters Managing Users Viewing Log Entries Setting Debug Log Options Cleaning Up Data Collector Databases Migrating the Primary Data Collector Migrating a Microsoft SQL Server Database User Management Introduction User Privileges User/Storage Center and User/FluidFS Cluster Maps Managing Users with the Data Collector Manager Managing User Settings with the Enterprise Manager Client User Information Settings Charting Options Client Options Phone Home Introduction Enabling Automatic Phone Home Manually Initiating Phone Home Dell Compellent ix

10 Contents x Enterprise Manager 6.2 Administrator s Guide

11 Introduction Chapter 1 Enterprise Manager Overview 3 Chapter 2 Getting Started 25 Dell Compellent 1

12 2 Enterprise Manager 6.2 Administrator s Guide

13 1 Enterprise Manager Overview Introduction to Enterprise Manager 4 Software and Hardware Requirements 6 Default Ports Used by Enterprise Manager 9 Enterprise Manager Features 11 Enterprise Manager Client Overview 15 New Task Workflows in Enterprise Manager 6 17 Dell Compellent 3

14 Chapter 1 Enterprise Manager Overview Introduction to Enterprise Manager Enterprise Manager allows you to monitor, manage, and analyze Storage Centers and FluidFS clusters from a centralized management console. The Enterprise Manager Data Collector stores data and alerts it gathers from Storage Centers and FluidFS clusters in an external database or an embedded database. Enterprise Manager Clients connect to the Data Collector to communicate with managed Storage Centers. This guide describes how to use Enterprise Manager to manage and monitor your Dell Compellent storage infrastructure. For information about installing and configuring required Enterprise Manager components, see the Enterprise Manager Installation Guide. Enterprise Manager Components Enterprise Manager consists of the following components: Component Description Required/ Optional Setup Documentation Primary Data Collector Service that gathers reporting data and alerts from Storage Centers Required Enterprise Manager Installation Guide Client Windows-based application that connects to the Data Collector to provide a centralized management console for one or more Storage Centers Required Enterprise Manager Installation Guide Remote Data Collector Data Collector that is connected to the primary Data Collector and can be used to activate a disaster recovery site if the primary Data Collector becomes unavailable Optional Enterprise Manager Administrator s Guide Server Agent Service for Windows that allows Enterprise Manager to free volume storage space from expired Replays that would otherwise remain locked by Windows Optional Enterprise Manager Administrator s Guide Charting Viewer Windows-based application that displays IO performance statistics for volumes, servers, disks, and controllers Optional Storage Center Charting Viewer Administrator s Guide 4 Enterprise Manager 6.2 Administrator s Guide

15 Management Compatibility Management Compatibility Enterprise Manager is compatible with the products listed in the following table. Product Version Dell Compellent Storage Center Storage Center OS versions Dell Compellent FS8600 FluidFS version 2.x Microsoft System Center Virtual Machine Manager (SCVMM) VMware vcenter Site Recovery Manager (SRM) Version 2012 Compatibility is provided by the Dell Compellent Storage Replication Adapter (SRA): SRM 4.0 is compatible with Dell Compellent SRA SRM 5.0 is compatible with Dell Compellent SRA and SRM 5.1 is compatible with Dell Compellent SRA Dell Compellent 5

16 Chapter 1 Enterprise Manager Overview Software and Hardware Requirements All Enterprise Manager components support 32-bit (x86) and 64-bit (x64) processors. The Intel Itanium architecture is not supported. Data Collector Requirements The following table lists the Enterprise Manager Data Collector requirements. Component Requirements Operating system Any of the following operating systems with the latest service packs (64-bit recommended): Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Note: Windows Server Core is not supported. CPU 32-bit (x86) or 64-bit (x64) microprocessor with two or more cores RAM Disk space At least 4 GB; 8 GB if using the Dell Compellent Site Recovery Adapter (SRA) for VMware vcenter Site Recovery Manager At least 20 GB Software Microsoft.NET Framework 2.0 Microsoft.NET Framework 3.5 (for SMI-S only) Windows PowerShell 2.0 or higher (for SMI-S only) Java Runtime Environment (JRE) 1.6 or higher (1.6 Update 30 or higher recommended); on 64-bit systems both the 32-bit and the 64-bit JRE are required Web browser The online help is compatible with the following browsers: Internet Explorer 7, 8, and 9 Firefox 3 14 Safari 5.x Google Chrome 20 and earlier Note: Other web browsers may work but are not officially supported. 6 Enterprise Manager 6.2 Administrator s Guide

17 Client Requirements Component Database Requirements One of the following: Microsoft SQL Server 2005 Microsoft SQL Server 2005 Express (limited to 4 GB) Microsoft SQL Server 2008 Microsoft SQL Server 2008 Express (limited to 4 GB) Microsoft SQL Server 2008 R2 Microsoft SQL Server 2008 R2 Express (limited to 10 GB) Microsoft SQL Server 2012 Microsoft SQL Server 2012 Express (limited to 10 GB) MySQL 5.0 MySQL 5.1 MySQL 5.5 Embedded database on the file system (maximum of 30 days or 2 GB) Note: The database used for storing data can be changed after installation. Client Requirements The following table lists the requirements for the Enterprise Manager Client. Component Requirements Operating system Any of the following operating systems (with the latest service packs): Windows XP Windows Vista Windows 7 Windows 8 Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Note: Windows Server Core is not supported. CPU 32-bit (x86) or 64-bit (x64) microprocessor Software Web browser Java Runtime Environment (JRE) 1.6 or higher (1.6 Update 30 or higher recommended); on 64-bit systems both the 32-bit and the 64-bit JRE are required The online help is compatible with the following browsers: Internet Explorer 7, 8, and 9 Firefox 3 14 Safari 5.x Google Chrome 20 and earlier Note: Other web browsers may work but are not officially supported. Dell Compellent 7

18 Chapter 1 Enterprise Manager Overview Server Agent Requirements The following table lists the requirements for the Enterprise Manager Server Agent for Windows-based servers. Component Requirements Operating system Any of the following operating systems (with the latest service packs): Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Storage Server 2008 R2 Windows Server 2012 Note: Windows Server Core is not supported. CPU 32-bit (x86) or 64-bit (x64) microprocessor Software Microsoft.NET Framework Enterprise Manager 6.2 Administrator s Guide

19 Default Ports Used by Enterprise Manager Default Ports Used by Enterprise Manager The Enterprise Manager components use network connections to communicate with each other and with other network resources. The following tables list the default network ports used by the Data Collector, Server Agent, and Client. Many of the ports are configurable. Note: Some ports might not be needed for your configuration. For details, see the Purpose column in each table. Data Collector Ports The following table lists the ports used by the Enterprise Manager Data Collector. Port Protocol Name Purpose Inbound Ports 514 UDP syslog Receiving logs forwarded from Storage Centers 3033 TCP Web Server Port Receiving: Communication from all clients, including the Enterprise Manager Client and Storage Replication Adapter (SRA) and Alerts from FluidFS clusters 8080 TCP Legacy Web Services Port 7342 TCP Legacy Client Listener Port Receiving: Communication from Server Agents Alerts forwarded from Storage Centers Communication from Storage Replication Adapter (SRA) Communicating with the remote Data Collector Providing automatic upgrade functionality for previous versions of the Enterprise Manager Client 5988 TCP SMI-S over HTTP Receiving unencrypted SMI-S communication 5989 TCP SMI-S over HTTPS Receiving encrypted SMI-S communication Outbound Ports 25 TCP SMTP Sending notifications 443 TCP Storage Center Communicating with: Managed Storage Centers Managed znas servers 514 UDP syslog Forwarding Storage Center logs to syslog servers 1433 TCP Microsoft SQL Server Connecting to an external Microsoft SQL Server database 3306 TCP MySQL Connecting to an external MySQL database 8080 TCP VMware SDK Communicating with VMware servers TCP Server Agent Socket Listening Port Communicating with Server Agents TCP FluidFS Communicating with managed FluidFS clusters Dell Compellent 9

20 Chapter 1 Enterprise Manager Overview Client Ports The following table lists the ports used by the Enterprise Manager Client. Port Protocol Name Purpose Outbound Ports 3033 TCP Web Server Port Communicating with the Data Collector Server Agent Ports The following table lists the ports used by the Enterprise Manager Server Agent. Port Protocol Name Purpose Inbound Ports TCP Server Agent Socket Listening Port Outbound Ports 8080 TCP Legacy Web Services Port Receiving communication from the Data Collector Communicating with the Data Collector 10 Enterprise Manager 6.2 Administrator s Guide

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