Use of computer technologies by educators in urban community science education programs

Transcription

1 Use of computer technologies by educators in urban community science education programs Alexey Kudryavtsev Graduate Student Cornell University Ithaca, NY Marianne Krasny Professor and Director of Graduate Studies Cornell University Ithaca, NY Gretchen Ferenz Sr. Extension Associate and Program Leader, Urban Environment Cornell University Cooperative Extension - NYC New York, NY gsf4@cornell.edu Lisa Babcock Extension Associate, Urban Environment Cornell University Cooperative Extension - NYC New York, NY llb28@cornell.edu Introduction Outreach and Extension programs increasingly are using computer technologies to deliver services and resources to the public. Examples include videoconferences for educator trainings (Pankow et al., 2006), electronic newsletters (Westa et al., 2005), online communities (Kallioranta et al., 2006; Schlager & Fusco, 2004), youth education programs (Mutchler et al., 2006), and curriculum and training materials on websites and CDs (Dunn et al., 2006; Mayfield et al., 2006; Penuel et al., 2005; Zimmer et al., 2006). When working in low-income urban and other under-resourced communities, Extension staff need to ensure that audiences are able to access the various digital tools. The ability to use computer technologies is often viewed through the lens of the digital divide, or the gap between those people and communities that can effectively use information and communication technologies and those that cannot (Norris & Conceicao, 2004; Shelley & Thrane, 2004; Warschauer, 2003).

2 Originally, the digital divide referred to the lack of access to computer technologies and Internet connectivity (Mitchell, 2003; Mossberger & Caroline, 2003). Even recently, studies that address the digital divide in communities served by Extension are based on the premise that the digital divide refers to access (Elbert & Alston, 2005). However, other studies have argued that this is a more complex issue, and have identified four factors that may influence the digital divide (Cullen, 2001): Physical access to computer technologies. Organizations may not have computers, other digital devices, software, and Internet connectivity. Computer skills and support. Individuals who have computers and other digital tools often may not use them because of lack of skills. Attitudes and awareness. People may have and use computers, but not deploy them to their full potential because they fail to see how sophisticated computer technologies can contribute to their professional development or provide other services. Content. People may not use the Internet and other computer technologies because the content of digital materials is not interesting or relevant. Whereas access to computer technologies has been described in the literature (Elbert & Alston, 2005), little is known about other factors that are influencing the use of computers in community settings served by Extension. In this article, we explore the four digital divide factors in urban low-income communities and investigate how community educators are using digital materials in their after-school and other nonformal, youth education programs. Research Questions We examined components of the digital divide and related computer use as follows: How do access, skills, attitudes, and content limit the use of digital technologies in education programs in urban, low-income communities? How are urban educators using digital materials in after-school and other youth programs for their own professional development and in the implementation of youth education programs? Methods We conducted two separate studies. The first was a qualitative study conducted within the context of the Garden Mosaics program in NYC, and the second was a written survey of community-based organizations (CBOs) in six US cities. 2

3 Study 1. Computer Use in Garden Mosaics in NYC Garden Mosaics Program Garden Mosaics is a National Science Foundation funded youth and community science education program, through which youth learn about environmental science in urban community gardens within an intergenerational, multicultural, and action context. The program s mission is connecting youth and elders to investigate the mosaics of plants, people, and cultures in gardens, to learn about science, and to act together to enhance their community. From , Garden Mosaics reached about 700 educators and 12,000 youth across the US and in Canada ( Garden Mosaics employs computer technologies for educator training, curriculum resources, and program implementation as follows: Curriculum on website, including illustrated fact and activity sheets, protocols for investigations and community action projects, and program overview; Online databases, where youth report findings from their Garden Mosaics investigations and action projects in community gardens, and learn about Garden Mosaics inquiry activities in other cities; Interactive training DVD for educators, which includes footage of educators conducting activities with youth; Web forum, which allowed educators from different cities to share their ideas about implementation of Garden Mosaics and about science education. Sample Participants in study 1 were eight educators from four after-school programs and four CBOs in low-income communities in NYC. In spring 2005, Cornell University Cooperative Extension - NYC created a list of about 100 CBOs in the South Bronx that work with year-old youth, have community gardens in their neighborhoods, and have computers connected to the Internet. Educators from these CBOs were invited to participate in a Garden Mosaics training workshop after which they were expected to implement the program with youth. Fifteen educators took part in the two-day training workshop in May 2005, during which they learned how to implement the Garden Mosaics curriculum with youth through demonstrations and hands-on activities, and were briefly introduced to the Garden Mosaics online resources and interactive DVD. In June 2006, they were invited to participate in this research project. Six educators accepted this invitation; nine others did not implement Garden Mosaics during summer 2005 and did not participate in this study. An additional two educators from community gardening 3

4 organizations in Brooklyn who helped organize a Garden Mosaics workshop for garden activists in February 2005, also took part in this research. Among the eight educators, 7 are women, 3 are immigrants, and 6 represent minority groups (African- American, Hispanic, and South-Asian). The size and number of staff in these organizations vary significantly, from organizations that do not have an office but have more than ten volunteer educators, to after-school programs that are part of larger community development corporations and have several full-time educators. Interviews and Observations In June-July 2005, we conducted semi-structured interviews (Denzin & Lincoln, 2000; Mason, 2002) with eight educators to determine the availability of computer technologies in their organizations, and their computer skills and attitudes. We also visited their organizations and observed their facilities (computer labs, available digital technologies, etc.) and conducted observations of the use of Garden Mosaics digital materials by educators in two organizations. In addition, three educators participated in a Garden Mosaics online forum during June-August 2005, along with 27 other educators from 10 states. We interviewed these three educators about the benefits that they received from participation in the forum relative to learning about the Garden Mosaics curriculum, sharing ideas about environmental and science education, and networking with peers. Study 2. CBO Survey of Computer Use We conducted a written survey of educators from 21 urban CBOs, which were identified as being likely to participate in future science enrichment programs by five larger educational organizations (Fairchild Tropical Botanic Garden in Miami FL, Lawrence Hall of Science in Berkeley CA, Saint Louis Science Center, University of the District of Columbia, and Cornell University). The number of employees in CBOs ranged from 1-42 and the majority of the youth and staff are from underrepresented minority groups (predominantly African-American and Hispanic). The survey included questions about Internet access and use of computers with youth. Results Study 1. Computer Use in Garden Mosaics in NYC Access to Computer Technologies Because educators were chosen for this research from the population that has computers and Internet access, we focused the access questions on types of computer technologies they were using. All the educators use computers and the Internet at work and/or at home at least a few times a week. Their computers are adequate to run 4

5 software for education programs; only one educator had obsolete computers in her organization and thus could not download some program resources (e.g., PDF files). Four CBOS have computer classrooms with more than six computers connected to the Internet available for use by youth. All CBOs have basic computer peripherals (printers, DVD players, speakers, etc.) and other digital devices (e.g., digital cameras). Computer Skills All interviewed educators were able to use generic computer applications, such as MS Office and Internet browsers. Two participants of this study had basic web design skills and used graphic design programs. Only one educator used computers just for checking s and creating simple Word documents, and was unwilling to learn other simple computer programs. All educators developed their computer skills themselves through trial and error and with help from colleagues; only one educator had participated in computer workshops. Attitudes Attitudes toward computer technologies were split among the eight community educators. Four educators enthusiastically described integration of computer technologies into their education programs; they also claimed that computers help them learn about education curricula and assist their professional development. These educators reported that they already use the Internet to download lesson plans, find new ways to teach the same things, look for illustrations for teaching youth in their programs, and check for grant related information. One of these educators finds that the Internet is useful for locating community gardens and accessing neighborhood maps for outdoor activities with youth. Another participant posts her newsletter for members of a gardening CBO on the web, which helps to reach more people and reduce using paper. In contrast, four educators were not aware of any benefits from the Internet and computer technologies for their education programs other than sending s and text editing. For example, one educator wanted to become involved in some kind of networking with peers, but did not think that computermediated communication could help her to do that: What I do not like about computers is the feeling that we are so removed from each other. I feel you get so much more when you talk face-to-face with somebody, and you get a real feel of what s going on and the overall enthusiasm. Content: Use of Garden Mosaics Materials Curriculum materials on the website. Garden Mosaics curriculum materials for educators are available on the website in PDF format; educators also received hard copies during the training workshops. Four of eight educators had not visited the Garden Mosaics website following the workshop because they thought the printed 5

6 handouts had everything they needed. Only one of eight community educators visited the Garden Mosaics website quite often. DVD. Of the six educators who participated in the training workshop and received the Garden Mosaics training DVD, three did not use the DVD in the two months following the workshop, and one stated that she learned all the important information she would need for program implementation at the workshop, and that she did not learn much from the DVD afterwards. Another two educators watched the DVD soon after the workshop and found it very helpful for broadening their knowledge about Garden Mosaics. Interestingly, one educator used the DVD for educators to introduce the Garden Mosaics program to youth. Her group of fifteen year-olds watched the DVD on the computer, saw other youth doing Garden Mosaics activities, and became excited about participation in this program. Web forum. Of the three educators who participated in the web forum, one had limited experience using computers and was nervous about the idea of joining the forum. However, after a trial experience she enjoyed communication with other educators throughout the country, and, in fact, was one of the most active web forum participants. In the beginning of the forum educators experienced some technical problems, which nearly discouraged them from participation. However, once we assisted them in overcoming technical problems, participants stated that the forum was helpful for learning about Garden Mosaics. Their messages on the web forum discussion boards indicate that they benefited from networking with other educators across the US (Kudryavtsev, 2006). Online databases. Educators were informed at the workshops that youth can submit results of their investigations and action projects to the databases on the Garden Mosaics website. Two of the eight educators understood the educational value of the databases for youth. For example, one of them said, I like the data-sharing and stories. It gives students the chance to write about and express their experience with the gardens; it allows them to read other experiences, so they do not feel that they are alone. However, six educators were not aware of benefits from using these databases with youth and did understand how to submit the information to the databases. Study 2. CBO Survey of Computer Use Of the 21 CBOs surveyed in May-June 2006, 19 had fast internet connections, and 18 used computers in youth programs. When asked to rate the importance of: Using the latest hip digital technologies as a means to get youth engaged in learning science, the educators mean response was 2.1 on a Likert scale of 1-10, with 1 being most important. Using digital technologies ranked slightly lower than hands-on activities (1.4), identifying a problem in your community and using science to help solve it 6

7 (1.8), and communicating with scientists, including scientists who are young and culturally diverse (2.0). For the three CBOs that do not use computers with youth, reasons given included lack of access, prohibitive costs, logistics (youth group too large for computer lab), and an emphasis on nature-based rather than classroom type programs (this CBO used handheld GPS devices with youth in their outdoor activities). The remaining 17 CBOs cited the following uses of computers in their youth programs: Internet research (8 responses), online learning activities (4), GIS/GPS (2), presentations (2), and design projects (2). Several other uses received one response each including for homework, as rewards, to demonstrate concepts using CDs, PDAs in field work, and for making budgets. Discussion The results of this study suggest that if Extension is to play a role in bridging the digital divide in low-income, urban, minority communities, access to computers and the Internet may no longer be a major concern. Similarly, whereas lack of computer skills limited the use of computers among some NYC educators, this problem was readily overcome with minimal support. Although the sample sizes in this study were small, the finding that access to computers is no longer a major barrier to urban Extension programs is supported by the fact that Cornell Cooperative Extension NYC was able to identify approximately 100 CBOs in low-income communities with Internet access, and by the observations of our colleagues working with CBOs in other cities in the US (pers comm., N Stein, Lawrence Hall of Science; H Hughes, Saint Louis Science Center). Attitude toward computer technologies and awareness of content appeared to be important factors limiting the use of digital resources in Garden Mosaics, where only half the educators used computers in their youth programs. However, the written survey conducted nine months later suggests that computer use in CBO youth programs is much more widespread, with nearly all educators incorporating computers into their youth programs. It is possible that the difference in timing between the two studies accounts for some of this discrepancy as it may be that the use of computers in urban CBOs is relatively recent. Another possibility is that the CBOs in the second study had a longer history of collaboration with science museums and other larger organizations that supported their use of computers. Finally, the ways in which Garden Mosaics uses technology in its youth programs, i.e., for reporting results to the Internet, may not be aligned with CBO youth practices. The survey indicated that youth in CBO programs use computers for Internet research and learning activities, rather than for data reporting and other uses. That reporting results is not a preferred 7

8 use of computers by youth programs is supported by the results of a 2005 Garden Mosaics evaluation survey of 591 CBO and Extension educators from across the US, which revealed that even though 83% of educators had computer access at work, only 9% of Garden Mosaics youth programs submitted reports to the online databases. Of those groups that did submit reports, the educators felt that youth seeing their work on the website was more important than computer use being a good experience for the youth or youth feeling as if they were contributing to the work of scientists (Kudryavtsev, unpublished data). Conclusion Extension programs that use computers and the Internet no longer should be guided only by the notion of the digital divide as limited access to technologies when they work with urban community educators. Rather our results suggest that Extension programs that target low-income urban communities need to include demonstrations of new and innovative computer uses in educational programs, and discussions of the values of these technologies as professional development and educational tools. Extension educators also should be aware of the tension between engaging youth in outdoor activities vs. using computers (Monke, 2005), and wherever possible integrate computers into the hands-on component of their programs. Finally, knowing that youth are motivated by using hip technologies, Extension should make a concerted attempt to engage youth and adults working closely with youth in designing the technology component of their programs, while making sure that the way in which the content is presented adds value over other ways of obtaining information. Acknowledgement This work was funded by the National Science Foundation (ESI ) and the Cornell Urban Scholars Program. Thanks to Garden Mosaics Program Leader Keith Tidball for his contributions to this research. References Cullen, R. (2001). Addressing the digital divide. Online information review. 25(5): Denzin, N., & Lincoln, Y. (2000). Handbook of qualitative research. Thousand Oaks: Sage Publications. Dunn, C., Thomas, C., Green, C., & Mick, J. (2006). The impact of interactive multimedia on nutrition and physical activity knowledge of high school students. 8

9 Journal of Extension [On-line], 44(2). Article 2FEA6. Available at: Elbert, C., & Alston, A. (2005). An evaluation study of the United States Cooperative Extension Service s role in bridging the digital divide. Journal of Extension [On-line], 43(5). Available at: Kallioranta, S., Vlosky, R., & Leavengood, S. (2006). Web-based communities as a tool for Extension and outreach. Journal of Extension [On-line], 44(2). Article 2FEA4. Available at: Kudryavtsev, A. (2006). Use of computer technologies in dissemination and implementation of environmental education programs. MS Thesis. Cornell University. Available at: Mason, J. (2002). Qualitative research. Thousand Oaks: Sage Publications. 223 p. Mayfield, C., Wingenbach, J., & Chalmers, D. (2006). Using CD-based materials to teach turfgrass management. Journal of Extension [On-line], 44(2). Article 2FEA5. Available at: Mitchell, M. (2003). Possible, probable and preferable futures of the digital divide. Informing Science. June Monke, L. (2005). Why children shouldn't have the world at their fingertips. In: Orion. October Available at: Mossberger, K., & Caroline, J. (2003). Virtual inequality: beyond the digital divide. Washington, D.C.: Georgetown University Press. 192 p. Mutchler, M. S., Anderson, S. A., Taylor, U. R., Hamilton, W, & Mangle, H. (2006). Bridging the digital divide: an evaluation of a train-the-trainer, community computer education program for low-income youth and adults. Journal of Extension [Online] 44(3). Article 3FEA2. Available at: Norris, D., & Conceicao, S. (2004). Narrowing the digital divide in low-income, urban communities. New directions for adult and continuing education, 101: Pankow, D., Porter, N., & Schuchardt, J. (2006). Training educator and community collaborators using a satellite videoconference format. Journal of Extension [On-line], 44(1). Article 1TOT6. Available at: 9

10 Penuel, W., Bienkowski, M., Korbak, C., et al. (2005). GLOBE Year 9 evaluation: Implementation supports and student outcomes. Menlo Park, CA: SRI International. Schlager, M., & Fusco, J. (2004). Teacher professional development, technology, and communities of practice. Are we putting the cart before the horse? In: Barab S., Kling R., & Gray J., eds. Designing for virtual communities in the service of learning. Cambridge: Cambridge University Press, Shelley, M., & Thrane, L. (2004). Digital citizenship: Parameters of the digital divide. In: Social Science Computer Review, 22(2): Warschauer, M. (2003).Technology and Equity: A Comparative Study. Paper presented at the Annual Meeting of the American Educational Research Association, April 24, 2003, Chicago, Illinois. 37 p. Westa, S., Broderick, S., & Tyson, B. (2005). Getting the work out in the Last Green Valley: Integrating digital video, direct mail, and web-based information for specific target audiences. In: Journal of Extension [On-line] 43(1). Available at: Zimmer, B., Shriner. J., & Scheer, S. (2006). Use of evaluation of a statewide 4-H volunteer newsletter. In: Journal of Extension [On-line], 44(1). Article 1RIB8. Available at: Abstract This article examines the factors that influence computer use by youth educators working in community-based organizations in urban, low-income communities. Whereas access to computers technologies is not a limiting factor, and educator computer skills are generally adequate, attitudes about the importance of computer use in youth programs, and awareness of the content of computer tools and types of applications do appear to limit the use of computers. Extension programs need to organize trainings for community educators to develop their computer skills and raise their awareness of the diversity of computer and related learning technologies. 10