Technical Layer (Technical Interoperability) Information Layer (Information Interoperability. Business Layer (Business Process Interoperability)

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1 Layers of Interoperability Technical Layer (Technical Interoperability) Information Layer (Information Interoperability Business Layer (Business Process Interoperability)

2 Information Interoperability Identify stakeholders needs and benefits of information interoperability Define vision for information interoperability Identify Information Interoperability enablers Define information and information lifecycle Define information management principles Manage the information lifecyle

3 Business Process Interoperability Aims Agencies need support in moving towards a collaborative way of working Transition to connected and shared modes of operation Support whole of government policy goals

4 Business Process Interoperability Whole-of-government approach Define business process interoperability principles Identify common processes, activities and services Define business process interoperability and architecture Define roadmap and measuring capability

5 Australian whole-of-government PGEA

6 It is a blueprint of government's ICT-related operating processes and infrastructure which aims to improve the services and operational efficiency of government agencies.

7 Seven (7) major components (strategies) Data Governance and Stewardship Framework Contextual (Domain) Registries National Information Exchange Framework Master Data Management Business Process Management Data Warehousing Data Analytics and Visualization

8 Data Governance and Stewardship Framework Define policies on: - master data definitions (PeGIF) - data governance and stewardship tools - monitoring and enforcement of policies - data capture, quality and validation - transaction approval workflows - logging and audit trail - system administration and development - use of service adaptors

9 Contextual (Domain) Registries Identify data owners and stewards Identify responsibilities of data stewards Develop governance framework for contextual (domain) data Develop policy on the access and use of contextual registries

10 National Information Exchange Framework Conduct collaborative design sessions Develop systems roadmap for enterprise architecture Develop information exchange framework to include: - web services registry (UDDI) - standard message structure (SOAP/JSON) - standard data exchange protocol - security framework (PKI)

11 Master Data Management Develop information interoperability policy and master data rules (PeGIF) Define business rules for validation upon: - creating or updating records - merging of duplicate records - removal/archival of records Implement MDM service applying business rules

12 Business Process Management Gather business processes and workflows Collaborative design of templates and models Implement unified business process and workflows management system Integrate unified BPM with GovMail/PKI/SSO

13 Data Warehousing Implement architectures for the following: - per cluster publication and data marts - enterprise N-tier data warehouse - business rules for ETL process

14 Data Analytics and Visualization Identify use cases for information in the data warehouse Define policies and rules for accessing and performing analytics on information Design and implement business analytics and visualization solution

15 Egovernment Portal Design and implement unified portal to feature: - citizen's access to government online services - public servant's access to unified inter-agency workflows and business processes - business/private sector access - secure authentication and single sign on

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