Frequently asked questions and answers
|
|
- Dulcie Manning
- 8 years ago
- Views:
Transcription
1 Frequently asked questions and answers Q: How can I open a (student)bank account? A: You can visit our bank branch Guldenstraat 12 to set up an appointment to open a student account. To get an appointment we need to see whether you have the required documents. Q. What documents will I need to have to open a (student) bank account? A:The documents that are required to open a bank account differs per University. Please visit our bank branch Guldenstraat 12, Groningen to verify which documents you need to make an appointment to open a bank account. Q: Why do I have to make an appointment to open a (student)bank account? A: There are many students that wish to open a bank account. Working with scheduled appointments enables us to work sufficient and results in that we can help more students. Q: When can I open a (student)bank account? A: There are two periods a year that we open bank accounts for International Students. These are related to the time you can join the University: - February / March - September / October & November Please note that there are limited appointments available. Because we have an agreement with the HanzeHogeschool, University of Applied Sciences these students have priority first. Q: I have made an appointment but I m not able to make it. What to do? A: Please visit our branch Guldenstraat 12 to reschedule your appointment. It is not possible to do this by or phone. Q: What kind of bank account will the bank open for me? A: Students: < 30 years a student bank account > 30 years a regular bank account (DirectPakket) This is a bank account where you pay for every month ( 1,80). PHD-Students: All PHD-students will get a regular bank account (DirectPakket) This is a bank account where you pay for every month 1,80. Q: Do I need a Dutch address to open an account? A: Yes. You are allowed to open a Dutch bank account if you are living in the Netherlands and have registered with the Municipal Personal Records Database at Groningen City Hall. Your PIN number and debit card will be sent to this Dutch address. Q: Why does the bank need my BSN citizen service number? A: Everyone who will be residing in the Netherlands for four months or longer must register with the Gemeentelijke Basis Administratie (GBA) (Municipal
2 Personal Records Database) at Groningen City Hall. Please be sure to bring your original notarized birth certificate when registering with the Municipal Personal Records Database. Please note that copies will not be accepted. Groningen City Hall (next to the Martini Tower) Municipal Personal Records Database Kreupelstraat HW Groningen Tel Fax info@groningen.nl Opening hours Monday: 1:00-5:00 p.m. Tuesday-Friday: 9:00 a.m. 5:00 p.m. Thursday evening: till 7:00 p.m. Banks are legally obligated to register your social/fiscal number. This information must be registered for all persons residing longer than four months in Groningen. Q: When will I receive my pin number and debit card? A: There are two ways to receive your PIN number and debit card. 1) Your PIN number will be sent to your address within three to five working days after opening your (student)bank account. You will be sent your debit card by registered post a few days later. You must be at home to sign for the receipt when the postman makes the delivery. The postman will ask to see your identification and to sign for receiving your debit card. In the event that you are not at home, the postman will leave a notice in your letterbox and will deliver your debit card to the nearest post office where you can then collect it at a later time. When you collect your debit card at the post office, you will be required to present the postal notice and a proper form of identification. 2) When you have a Dutch mobile telephone number the bank can send you your PIN number and debit card together within three working days. This card is blocked until you activate your card. We will send you an activation code by SMS on your mobile phone to activate your debit card. This means you will not have to be at home to receive your debit card. Q: Can I change my PIN number? A: No, it is not possible to change your PIN number due to security reasons. Q: Can I use my debit card in a foreign country? A: You can use your debit card in the Netherlands and in Europe. Are you travelling outside of Europe then you need to change your debit card settings in your Internet Banking, you need to go to - Klantenservice - Passen en creditcards - Bankpas instellen voor buiten Europa Q: Are there costs for using my debit card in a foreign country? A: In European countries where the Euro is the currency there are no additional costs. When you use your card in another currency then the Euro the costs are 2,- per transaction + 1% currency rate.
3 Q: How much money can I withdraw with my debit card? A: Rabobank a week Other banks One withdrawal daily for a maximum of Shops 5, a week Other countries approximately a day, depends on the foreign bank Q: What should I do if my debit card is lost or stolen? A: You can phone Interhelp 24 hours a day, 7 days a week if your debit card is lost or stolen. They will block your debit card and also apply for a new debit card. The telephone number you can call: You can also block your debit card and apply for a new debit card through the Rabobank Application on your smartphone. Just go to Service and choose for pas blokkeren/vervangen. Tip: Save this phone number in your mobile phone! Q: Can I open a savings account? A: No. We can only provide you with a (student)bank account and internetbanking. Q: Where can I find my bank statements? A: You can download your bank statements in your Internet Banking. You need to be logged on then go to Betalen en Sparen, Rekeningafschriften. These are official bank statements for your bank account in a PDF-file. You can save them on your computer or print them out. You will receive a bank statement each month. Q: I need a bank statement signed by the bank, is that possible? A: It depends on the matter if you require a bank statement that is signed by a bank employee. In most cases the bank statements you can download from your Internet Banking are sufficient. If this is not sufficient we would like to see documentation witch shows you need a bank statement signed by a bank employee. Q: How can I make a cash deposit? A: You can make deposits providing you have a PIN number and debit card. Deposit machines are located at the following offices: Guldenstraat, Paddepoel and Haren. You can make six deposits for free every year. When you deposit more than six times a year each deposit will cost 6,30 Q: How can I use internetbanking? A: For internetbanking you need your debit card and a Rabo Scanner. You will receive a Rabo Scanner when you open your (student)bank account. To use internet banking, simply go to the Rabobank website ( and click on Internet Bankieren (Internet Banking). Insert your debit card into the Rabo Scanner, choose I and fill in your PIN number. On our website is a demo available. Q: How can I claim a refund of a direct debit? A: You can conveniently claim a refund via the Euro Direct Debit overview or the Transaction overview in Rabo Internet Banking, Payments and Savings. To do so, use the link "Refund" in the description of the direct debit in this overview. The
4 amount will then be refunded to your account on the same day, with the same value date as the amount debited. Q: Why is a refund no longer possible? A:Refunds are only possible for direct debit types with a refund period. You can claim a refund of recurring Euro Direct Debits and one-off Euro Direct Debits within 56 days (reversal). You cannot claim a refund of a recurring direct debit in connection with games of chance, as these do not have a refund period. Q: Refund period expired? A: Has the refund period expired? Or do you disagree with a direct debit, but it has no refund period? In that case, request the collector to repay the amount concerned to you. If this is not successful, contact your own Rabobank within 13 months after the direct debit. Your bank will then be able to initiate a procedure for an Unauthorised Direct Debit Report (MOI - Melding Onterechte Incasso). Q:Unauthorised Direct Debit Report A: If an Unauthorised Direct Debit Report is received, both your own bank and the collector s bank will check whether you have issued a mandate and whether it applies to your situation. If a direct debit is found to be unauthorised, the amount concerned will be refunded to your account. As a rule, this procedure will not take more than one month. Q: No direct debit but an amount you transferred yourself A: What if the problem is not a direct debit, but rather that you have transferred too much money yourself via a bank giro transfer or giro collection form, paid an amount twice or transferred it to a wrong account number? You cannot reverse these payments. The payee will have to be asked to repay the amount concerned to you. Q: How can I make an international transfer? A: You can make international transfers using internetbanking. Go to Betalen en Sparen (Payments and Savings) and click on Nieuwe opdracht ). You will also need the IBAN number and address of the beneficiary. Q: What are the applicable charges for an international transfer? A: It depends on the country to which the funds are being transferred. There are no charges for transfers within Europe providing you have an IBAN number. International transfers to countries outside Europe are subject to a charge of a minimum of 10,00. The amount depends in part on the way the costs are divided between you and the beneficiary. Q: Where can I find my IBAN number? A: Your IBAN number is stated on your debit card. When using internetbanking, the IBAN number can be found under Rekeningafschriften (Account Statements). Q: What is the BIC code (SWIFT) of the Rabobank? And the bank address? A: the BIC is: RABONL2U, our address is Griffeweg 80, 9723DR Groningen
5 Q: I have changed addresses. Should I notify the bank? A: Yes. When your address has changed you need to inform the bank. When we have a wrong address (or /phone number), we will be unable to reach you. Please be aware that when the bank does not have your correct address we can block your bank account. Q. Do I need to notify the bank when I am studying a semester abroad? A: Yes you need to notify us with your new whereabouts. It is also wise to consider to give a friend you trust authorization over your bank account in case of emergency. When you return to the Netherlands you can terminate this authorization. Q: Can I keep my bank account when I leave the Netherlands and are done with my study? A: No, it will not be possible to keep your bank account if you are living outside the Netherlands. You will consequently need to close your account before you leave. Q: How can I close my bank account? A: You can visit our office in Guldenstraat to close your (student) bank account. Please ensure there is no balance remaining in your account.
Retail Payment Services Information Sheet
Retail Payment Services Information Sheet This translation is furnished for the client s convenience only. The original Dutch text, which will be sent upon request, will be binding and shall prevail in
More informationRetail Payment Services
Retail Payment Services Information Sheet January 2015 Contents: 1. Security 2. Direct debits 3. Business days 4. Limits 5. Fees and charges 6. Exchange rates 7. Current account interest 8. Value date
More informationUser manual RABO INTERNET BANKING
User manual RABO INTERNET BANKING BETALEN EN SPAREN (PAYING AND SAVING) BETALEN BUITENLAND (FOREIGN PAYMENTS) For instructions on how to use Rabo Internet Banking we recommend to watch the demos with English
More informationHow To Use Rabo Internet Banking
User manual RABO INTERNET BANKING BETALEN EN SPAREN (PAYING AND SAVING) BETALEN BUITENLAND (FOREIGN PAYMENTS) For instructions on how to use Rabo Internetbanking we recommend to watch the demos with English
More informationPayment solutions for individual clients in Switzerland
UBS AG P.O. Box 8098 Zurich www.ubs.com ab This brochure is intended for information purposes only. The services mentioned herein are subject to legal restrictions in some countries and can therefore not
More informationRabobank General Terms and Conditions for Current Accounts and Credit 2009
r Rabobank General Terms and Conditions for Current Accounts and Credit 2009 1 Rabobank General Terms and Conditions for Current Accounts and Credit 2009 This English translation, made by a professional
More informationCurrent Account Conditions and AccounT Information.
Current Account Conditions and AccounT Information. If you open an account with us it will be with Yorkshire Building Society (trading as Norwich & Peterborough Building Society, Norwich & Peterborough
More informationYes, your card will expire at a given date, which is printed on the front of your card.
What is the Debenhams Prepaid Card? Debenhams Prepaid Card works in a similar way to a pay as you go mobile phone. You top up what you need, when you need it. You top the card up with money which can be
More informationPayment solutions for individual clients. Swiss ways and customs
ab Payment solutions for individual clients. Swiss ways and customs Contents Introduction to payments in Switzerland 05 How can I make day-to-day payments without using cash? Maestro card 06 Credit cards
More informationSelect Account. The essential guide to your new account
Select Account The essential guide to your new account 2 Welcome to your Select Account Your new account gives you the convenience of being able to withdraw money from any cash machine in the UK, as well
More informationDeutsche Bank Global Transaction Banking. Internet Bankieren. Entering Payments and Collections. www.deutschebank.nl
Deutsche Bank Global Transaction Banking Internet Bankieren Entering Payments and Collections www.deutschebank.nl Internet Bankieren Entering Payments and Collections 2 Entering payments and collections
More informationYour Step by Step Guide Follow these simple steps when using our alternative channels
Your Step by Step Guide Follow these simple steps when using our alternative channels Register to Internet and Mobile Banking Download our Mobile Banking app (search CBQ ) or access cbq.qa/login to complete
More informationGeneral Terms and Conditions for Current Accounts of Rabobank 2013
General Terms and Conditions for Current Accounts of Rabobank 2013 General Terms and Conditions for Current Accounts of Rabobank 2013 This English translation, made by a professional translation agency,
More informationConsumer Payment Services Information Sheet
Consumer Payment Services Information Sheet Contents: 1. Security 2. Direct debits 3. Business days 4. Limits 5. Fees and charges 6. Exchange rates 7. Current account interest 8. Value date 9. Addressing
More informationVishwa Yatra Foreign Travel Card (VYFTC)
Vishwa Yatra Foreign Travel Card (VYFTC) Eligibility Features The card can be issued to: any bonafide citizen of India who plans to travel abroad except Nepal and Bhutan. Corporates for their employees
More informationCurrent Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions
Current Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions With effect from 5 July 2015 Terms and conditions of the
More informationMake the Switch Checklist
Make the Switch Checklist q Fill out our Application Information and Current Deposits and Payments forms. q Bring your completed forms to any NBT Bank office. Stop in when it s convenient for you or call
More informationsmile current account Terms and Conditions
smile current account Terms and Conditions Terms and Conditions of the smile current account, overdraft and debit card (incorporating smilemore and smile student) With effect from 5 July 2015 Terms and
More informationMarch 2014. Euro Payment. Manual
March 2014 Euro Payment Manual Contents 1 Introduction 2 Euro Payment: characteristic features 2.1 Introduction 2.2 Differences compared to the Dutch credit transfer 2.3 IBAN and BIC 2.4 Timelines and
More informationHSBC Advance Bank Account. Terms and Conditions
HSBC Advance Bank Account Terms and Conditions 2 Summary of the HSBC Advance Bank Account Terms and Conditions This Summary sets out the key details of your HSBC Advance Bank Account and the interest rates
More information365 Phone, Online and Mobile Banking Terms and Conditions - Republic of Ireland Effective from 25 th November 2013
365 Phone, Online and Mobile Banking Terms and Conditions - Republic of Ireland Effective from 25 th November 2013 1.0 Definitions of Terms used in this Document 2.0 Accounts 3.0 Mandates 4.0 SEPA Transfers
More informationGeneral Terms and Conditions for Current Accounts of Rabobank 2015
General Terms and Conditions for Current Accounts of Rabobank 2015 General Terms and Conditions for Current Accounts of Rabobank 2015 This English translation, made by a professional translation agency,
More informationReload Mobile Money FAQs 1. Buying a Reload card. Activation of a Reload account
Reload Mobile Money FAQs 1. What is Reload Mobile Money and Visa Card? Reload is a prepaid Mobile Money account that is activated using your cellular phone number and giving you access to your funds via
More informationABN AMRO Credit Card. How to use your ABN AMRO Credit Card. www.abnamro.nl/creditcards. (local rate) 0900-80 16. ABN AMRO Creditcard Services
Information: ABN AMRO Creditcard Services 0900-80 16 (local rate) www.abnamro.nl/creditcards ABN AMRO Credit Card How to use your ABN AMRO Credit Card A convenient and reliable payment tool, wherever you
More informationonline banking guide Mediterranean Bank plc is licensed by the MFSA under the Banking Act. Co. Registration No: C 34125. www.medbank.com.
online banking guide Think Ahead. Bank Ahead. www.medbank.com.mt Mediterranean Bank plc is licensed by the MFSA under the Banking Act. Co. Registration No: C 34125. Internet Banking Guide Start using our
More informationsupport booklet Step by Step Your guide to more ways to bank with us
support booklet Step by Step Your guide to more ways to bank with us IntroductioN There are now more and more ways for you to bank and we want to help you find the way that is most convenient for you.
More informationNatWest NRI User Guide. NatWest Mobile Phone Banking and International Money Transfers Service
NatWest NRI User Guide NatWest Mobile Phone Banking and International Money Transfers Service Welcome to NatWest Mobile Phone Banking Thank you for choosing to enrol in NatWest mobile phone banking We
More informationDIAMOND NAIRA VISA DEBIT CARD. Your Bank
DIAMOND NAIRA VISA DEBIT CARD Your Bank Overview The Diamond Naira Visa Debit Card is an international payment card issued by Diamond Bank in partnership with the VISA Card Association. It is denominated
More informationHow To Secure Banking With Mijn Ing Online Banking
Online Banking with Mijn ING Quick-start guide Mijn ING Mijn ING (My ING) allows you to do your banking wherever and whenever you want. You can see exactly how much money you have in your account at any
More informationmanual Internet Banking Helping you get started June 2015
manual Internet Banking Helping you get started June 2015 2 manual Internet Banking We are delighted that you have decided to use Internet Banking and would like to help you get started. In this guide
More informationT +1 (345) 949-0330 / F +1 (345) 945-1448 / E: The Banking Code. Contents
1107 T +1 (345) 949-0330 / F +1 (345) 945-1448 / E: The Banking Code Contents 1 Introduction 3 2 Our Key Commitments to you 3 3 Helping you to choose Products and Services which meet your Needs 4 4 Interest
More informationFrequently Asked. Questions. Cash Solution TM PIN Prepaid Debit Card
0 Frequently Asked Questions TM Cash Solution TM PIN Prepaid Debit Card Frequently Asked Questions About this booklet Moneytree has compiled the information in this booklet to help you understand and use
More informationAct means the Electronic Transfer of Funds Crime Act, No. 87 of 2000 of the laws of the Republic of Trinidad and Tobago.
SCOTIACARD CARDHOLDER AGREEMENT 1. DEFINITIONS Definitions you need to know: Act means the Electronic Transfer of Funds Crime Act, No. 87 of 2000 of the laws of the Republic of Trinidad and Tobago. Automated
More informationClassic Account. With you when you want a good all rounder.
Classic Account With you when you want a good all rounder. You ll find everything you need to know about your new Classic Account in the following pages. Welcome 1 Your Bank of Scotland debit card 2 Choose
More informationUser Manual Internet Banking Enter and Send Orders
This manual of ABN AMRO Internet Banking describes how to enter payment orders, stock orders, investment orders and how to send your orders to the bank. You can enter a maximum of 45 orders for dispatch.
More informationGeneral Terms and Conditions Current Accounts Terms and Conditions Savings Accounts Terms and Conditions
1 General Terms and Conditions Current Accounts Terms and Conditions Savings Accounts Terms and Conditions Effective from 1 April 2012 (for new customers) 2 General Terms and Conditions Your agreement
More informationCash Account Cash Account
Cash Account Cash Account Looking after your money, everyday Contents Cash Account 3 What s not included? 5 Using your Cash Account 6 Getting more from your Visa debit card 7 How to pay money into your
More informationCredit Cards and You series. Understanding Credit Card Fees
Credit Cards and You series Understanding Credit Card Fees About FCAC With educational materials and interactive tools, FCAC provides objective information about financial products and services and informs
More informationINTERNATIONAL. Helping your money travel around the world. International payments travel money and CHAPS. Talk to us today
INTERNATIONAL Helping your money travel around the world International payments travel money and CHAPS Talk to us today Access your money, at home and away Maybe you have family overseas and want to send
More informationBasic Account Basic Account
Basic Account Basic Account Looking after your money, everyday Contents Basic Account 3 Using your Basic Account 5 Getting more from your Visa debit card 6 How to pay money into your account 8 Paying your
More informationAccount Information Services
Account Information Services User guide web application Account Information Services (User guide) 13 January 2014 Classification: Open Version 7.0 Copyright Equens SE and/or its subsidiaries. All rights
More informationm&s monthly SavEr Banking Made Easy NEW FASHIONED BANKING
m&s PrEmium current account, m&s PrEmium current account with insurance and m&s monthly SavEr Banking Made Easy EffEctivE from 17 february 2015 NEW FASHIONED BANKING 2 Contents Page banking made easy 4
More information1.0 Registration on EBankig 8. 0.0. Registration on EBankig 7
1 Contents: 1.0. Registration on EBankig 5 1.0. Registration on EBankig 6 0.0. Registration on EBankig 7 1.0 Registration on EBankig 8 1.0. Login on Ebanking.9 2.0. Login on Ebanking......10 2.0. Login
More informationANZ EFTPOS card and ANZ Visa Debit card
ANZ EFTPOS card and ANZ Visa Debit card Conditions of Use Where to find things in this document What you need to know about these Conditions of Use...1 How to contact us...1 A glossary of the terms we
More informationTimeframes for Payment Processing for local Rabobank business clients. Euro Payments, Euro Direct Debits and World Payments. Share in each other
Timeframes for Payment Processing for local Rabobank business clients November 2015 Euro Payments, Euro Direct Debits and World Payments Share in each other Contents 1 Introduction 3 2 Euro Payments 4
More informationCOMMBANK CREDIT CARD CONDITIONS OF USE.
COMMBANK CREDIT CARD CONDITIONS OF USE. How you can use your account. For all CommBank Personal Credit Cards and Business Credit Cards. 1 January 2015 CONTENTS Conditions of Use 1 Your contract with us
More informationcorporate payment charges
corporate payment charges 2015 Payment products Accounts Business account 5.50 per account per month Third Party account 5.50 per account per month Foreign Currency account 5.50 per account per month Business
More informationBanking terms and conditions
M&S PREMIUM CURRENT ACCOUNT, M&S PREMIUM CURRENT ACCOUNT WITH INSURANCE AND M&S MONTHLY SAVER Banking terms and conditions EFFECTIVE FROM 17 FEBRUARY 2015 NEW FASHIONED BANKING Contents Page Page Section
More informationCash Account. Looking after your money, everyday.
Cash Account Looking after your money, everyday. Contents. Our Bank of Scotland Cash Account 2 What s not included? 3 Using our Bank of Scotland Cash Account 4 Getting more from your Visa debit card 5
More informationGeneral Terms and Conditions Current Accounts Terms and Conditions Savings Accounts Terms and Conditions
General Terms and Conditions Current Accounts Terms and Conditions Savings Accounts Terms and Conditions Effective from 10 November 2014 2 Contents Section/Clause Page Contact Information 3 Section 1 Payment
More informationM&S CURRENT ACCOUNT, M&S PREMIUM CURRENT ACCOUNT, M&S PREMIUM CURRENT ACCOUNT WITH INSURANCE AND M&S MONTHLY SAVER ACCOUNT
M&S CURRENT ACCOUNT, M&S PREMIUM CURRENT ACCOUNT, M&S PREMIUM CURRENT ACCOUNT WITH INSURANCE AND M&S MONTHLY SAVER ACCOUNT Banking made easy EFFECTIVE FROM 6 APRIL 2016 NEW FASHIONED BANKING Welcome Accessing
More informationBUSINESS CREDIT CARD. User Guide
BUSINESS CREDIT CARD User Guide Purchasing power to help business run smoothly This leaflet explains how to make the most of your new Business Credit Card whether you will be using the card yourself, or
More informationcredit card Your Welcome Guide
credit card Your Welcome Guide We d like to welcome you as a new Co-operative Membership credit card holder. Welcome This guide tells you all you need to know to make the most of your Co-operative Membership
More informationContents. Page. Page. Charges 2 Payments out of your account 2 Payments into your account 3 Other charges 4
Account Terms and Conditions Effective from 1 October 2015 Contents Charges 2 Payments out of your account 2 Payments into your account 3 Other charges 4 Overdrafts 4 Product Summaries 6 1st Account 6
More informationCredit cards explained
Credit cards explained What is a credit card? As its name suggests, a credit card lets you buy things on credit meaning that you don t need to have the money upfront to pay for your purchases. If large,
More informationQ3: I want to transfer money between my Hong Leong Current/ Savings accounts OR to other Hong Leong Current/ Savings accounts.
Q3: I want to transfer money between my Hong Leong Current/ Savings accounts OR to other Hong Leong Current/ Savings accounts. 1. Select Transfer/ Interbank Payment or Transfer at main menu. 2. Select
More informationForever Direct Deposit
Forever Direct Deposit In order to expedite the delivery of profits and bonuses to Distributors registered in the USA, we offer a direct deposit service. Forever Direct Deposit is available to any Distributor
More informationGive me the facts Effective 10 November 2014
Give me the facts Effective 10 November 2014 Contents Page Welcome 3 Discover the difference 3 Ways to bank 3 Making payments 5 Payments by cheque 8 Overdrafts 9 Switching Process 11 Additional information
More informationTerms and Conditions. 365 Phone and Digital Banking
Terms and Conditions 365 Phone and Digital Banking Effective from 23rd February 2015 1.0 Definitions of Terms used in this Document 3 2.0 Accounts 4 3.0 Policies 4 4.0 SEPA Transfers 4 5.0 Security and
More informationDirect Payments Card
South Gloucestershire Council Department for Children, Adults and Health Direct Payments Card March 20155 Cardholder guide The safe and efficient way to pay for services, for people who manage their own
More informationUser Manual Internet Banking
This manual describes the main functions of ABN AMRO Internet Banking. It tells you how to enter a payment order or fund order, explains order statuses and account balance overviews and also how to respond
More informationSmart Tips on Using Credit Cards
Smart Tips on Using Credit Cards Credit cards are one of the major payment methods in our daily spending pattern. Using a credit card to shop entitles you to interest-free repayment period, it also avoids
More informationBank of Baroda. UK Operations. General Terms and Conditions
Bank of Baroda UK Operations General Terms and Conditions 1 CONTENTS 1. Meaning of Words 2. Opening an Account 3. Joint Accounts 4. Cooling Off 5. Payment into your Account 6. Payment out of your Account
More informationOnline banking user guide
Welcome Peoples Federal Savings Bank customers Online banking user guide IMPORTANT INFORMATION about your online banking account. Important information Your online banking accounts with Peoples Federal
More informationCASH ACCOUNT. Everyday banking 24/7
CASH ACCOUNT Everyday banking 24/7 Cash Account Contents Your Lloyds Bank Cash Account 1 Using your Lloyds Bank Cash Account 2 What s included? 4 Getting more from your card 5 Banking your way 7 Paying
More informationHow To Use An Ing Credit Card
ING credit cards Cardholder guide 1 Welcome We are pleased to welcome you as an ING credit card holder. This guide describes the numerous benefits of your ING credit card. ING Visa Classic, ING Visa Gold*,
More informationusing your Professional Card
using your Professional Card Safe, convenient payment throughout the world 2 04 05 08 09 12 13 15 17 19 22 23 The benefits of your card Before you start using your card What you need to know about your
More informationBusiness Account. Terms and conditions
Business Account Terms and conditions Terms and conditions Business Account Please read and keep your business account terms and conditions (conditions) in a safe place. These conditions (including those
More informationATM/Debit Terms and conditions
ATM/Debit Terms and conditions www.bankofireland.com Bank of Ireland is regulated by the Central Bank of Ireland. 37-1108R (11/11) Terms and Conditions ATM Card and Visa Debit Card 1.0 Definitions of Terms
More informationCurrent Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions
Current Account, Current Account Plus, Student Current Account, Privilege Current Account, Privilege Premier Current Account. Terms and conditions Terms and conditions of the Current Account, Current Account
More informationNortheast Bank Mobile Deposit Service FAQ
Northeast Bank Mobile Deposit Service FAQ What is Northeast Bank Mobile Deposit? What items can be deposited via Northeast Bank Mobile Deposit service? What items cannot be deposited through Northeast
More informationINTERNET BANK SERVICE USER MANUAL
SERVICE 2014 INDEX 1. KEY QUESTIONS... 4 2. GENERAL INFORMATION... 6 3. SECURITY... 6 4. ACCESS TO THE SYSTEM... 7 4.1 MAIN STEPS TO CONNECT TO THE SYSTEM... 7 4.2. LOGIN BY IDENTIFICATION CARD NUMBER...
More informationInternational payments in Fiji
International payments in Fiji Follow this guide to create a payment to a beneficiary who has an account outside of Fiji. Please note, payments from accounts in Fiji cannot include a mixture of domestic
More informationBusiness Banking fees
This brochure contains all the business payment costs for Rabobank. Payment costs include, for example, the business account fee, the subscription costs for a point of sale terminal, Rabo internet banking-
More informationTerms and Condit ions Personal Banking
www.danskebank.co.uk Terms and Condit ions Personal Banking Ef fect ive from 15 September 2015 These General Terms and Condit ions and any Special Terms and Condit ions which apply to you, supersede any
More informationPersonal Online Banking & Bill Pay. Guide to Getting Started
Personal Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Online Banking. Whether you re at home,
More informationPersonal Banking. Terms and Conditions and Charges. Effective from 18 June 2015
Personal Banking Terms and Conditions and Charges Effective from 18 June 2015 2 Personal Banking Terms and Conditions and Charges Contents Page Charges and Overdrafts 3 Charges 3 Overdraft 5 Current account
More informationFrequently Asked Questions About Mobile Banking/Deposit App
Frequently Asked Questions About Mobile Banking/Deposit App What is the myazstcu Mobile App? The myazstcu Mobile App is a service that enables members to access their account information, make deposits,
More informationMinimum / Maximum charge. Quarterly, on the daily balance of the unutilised balance of the loan.
TABLE OF COMMISSIONS AND CHARGES CONCERNING PERSONAL AND COMMERCIAL ACCOUNTS CHARGES FOR CREDIT FACILITIES (CURRENT ACCOUNTS / LOANS) Documentation fees 75 80 Fixed charge for Individuals / Small Businesses
More informationACCOUNT CHARGES. Your account charges explained
ACCOUNT CHARGES Your account charges explained September 2013 Account charges To put your business in greater control we d like to fully explain your business banking fees. Here we ll outline how our charges
More informationPlatinum and Platinum Rewards Visa EMV Credit Cards Frequently Asked Questions (FAQ s)
Platinum and Platinum Rewards Visa EMV Credit Cards Frequently Asked Questions (FAQ s) What is EMV? EMV stands for Europay, MasterCard and Visa. EMV or chip cards have been in use in Europe for over 20
More informationOnline Banking with Mijn ING. Quick-start guide
Online Banking with Mijn ING Quick-start guide Mijn ING Mijn ING (My ING) allows you to do your banking wherever and whenever you want. You can see exactly how much money you have in your account at any
More informationcredit card Your Welcome Guide
credit card Your Welcome Guide We would like to welcome you as a new Co-operative Membership credit cardholder. welcome This guide tells you all you need to know to make the most of your Co-operative Membership
More informationVisa Reloadable Frequently Asked Questions. EMV Travel Card
Visa Reloadable Frequently Asked Questions EMV Travel Card How does the International Prepaid Card work? The International Prepaid Card is a reloadable prepaid Visa debit card, which means you can spend
More informationHow To Use An Afn Amro Credit Card
AA_3coloursC.eps ABN AMRO 3 PMS colours for coated paper Width shield: 20 mm Overlap: 0,05 mm ABN AMRO Credit Card User manual 2 Table of contents 3 3 4 5 6 Introduction A safe way to pay Expiry date Loss
More informationFAQs FOR CREDIT CARDS. al khaliji France FAQs for Credit Cards
FAQs FOR CREDIT CARDS FAQs for Credit Cards Card basics 03 Managing your credit limit 03 Using your card 04 Paying your bills 05 If there are problems 06 Fees & charges 06 Other benefits 06 02 1. Card
More informationFLEXONE. Terms and Conditions and How to use your account
FLEXONE Terms and Conditions and How to use your account How this document works This document contains important information to help you understand the key features of the FlexOne account and to understand
More informationSouth Gloucestershire Council Department for Children, Adults and Health Direct Payments Card
South Gloucestershire Council Department for Children, Adults and Health Direct Payments Card October 2014 Cardholder guide The safe and efficient way to pay for services, for people who manage their own
More informationShare Secured Visa Credit Card Agreement. 10.99% when you open your accounts, based on your credit worthiness.
Share Secured Visa Credit Card Agreement Interest Rates and Interest Charges ANNUAL PERCENTAGE RATE (APR) for Purchases APR for Balance Transfers 10.99% 10.99% when you open your accounts, based on your
More informationGold Checking Frequently Asked Questions:
Gold Checking Frequently Asked Questions: What are the benefits of Gold Checking? High- dividend on balances up to $15,000. Nationwide ATM fees refunded up to $25 a month. Free Online and Mobile Banking
More informationBUSINESS CHARGE CARD. User Guide
BUSINESS CHARGE CARD User Guide Keeping control of business expenses This leaflet explains how to make the most of your Business Charge Card whether you will be using the card yourself, or managing the
More informationHSBC Visa Debit Card. Making the most of your card. HSBC Customer Service Centre. Go to hsbc.com.au/debit
HSBC Customer Service Centre Go to hsbc.com.au/debit Call 1300 308 008 from Australia +61 2 9005 8131 from Overseas 24 hours a day, 7 days a week ^Visa Zero Liability subject to investigation of unauthorised
More informationONLINE FX QUICK START GUIDE AN INTRODUCTION TO. Add a Bank Account. Add a Recipient. Create a Transaction. Check Payment Status. Go Mobile!
AN INTRODUCTION TO ONLINE FX QUICK START GUIDE Welcome to your Western Union Business Solutions Online FX account. You can now send international payments quickly and conveniently, online or from your
More informationu.s. bank focus card Frequently Asked Questions The Focus Card What is the Focus Card? How does the Focus Card work?
Frequently Asked Questions What is the Focus Card? The Focus Card is a reloadable, prepaid debit card issued by U.S. Bank. It provides an electronic option for receiving your pay. It is not a credit card,
More informationBusiness On Line. The complete online package for your business
Business On Line The complete online package for your business Manage your cash flow wherever you are Controlling your cash flow is crucial to the success of your business. At Bank of Ireland we understand
More informationThe complete online package for your business
The complete online package for your business Bank of Ireland is regulated by the Central Bank of Ireland. 37-1322R (01/16) Manage your cash flow wherever you are Controlling your cash flow is crucial
More informationForeign currency account
Foreign currency account Terms and conditions Terms and conditions of the foreign currency account, (incorporating foreign currency current account and foreign currency deposit account) Please read and
More informationBNZ Advantage Credit Card Terms and Conditions.
BNZ Advantage Credit Card Terms and Conditions. 1 May 2015 This document contains the terms and conditions that apply to BNZ Advantage credit card accounts operated by you, including the terms and conditions
More informationHow do I sign up for Mobile Banking? Login to consumer Online Banking and click on manage Mobile Banking settings. Follow the instructions provided.
Mobile Banking FAQs Frequently Asked Questions General Is it secure? Yes, the Mobile Banking service utilizes best practices from online banking, such as HTTPS, 128-bit SSL encryption, password access
More informationAdvance Express Banking Useful Information
Advance Express Banking Useful Information Internet Banking Convenience at your fingertips You re always in control of your finances with HSBC Internet Banking. You can access and manage your accounts
More information