LotWan Appliance User Guide USER GUIDE

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1 LotWan Appliance User Guide USER GUIDE

2 Copyright Information Copyright 2014, Beijing AppEx Networks Corporation The description, illustrations, pictures, methods and other information contain in this document are AppEx Network s properties and are protected by copyright. No part of this document may be photocopied or reproduced without the prior written consent of AppEx Networks. Trademark Information Lotware, LotWan, LotFlow, LotAccess, LotBalance, LotApp, LotMobile, AppEx routers and their combinations are all trademarks of AppEx Networks and are protected by trademark law and international copyright convention. Third Party Information The product names and trademarks mentioned in this document are the properties of their respective companies or organizations. CE / FCC Notice This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.

3 Typical Package Contents (Please see actual packing list for exact contents) Upon receiving the unit, please open the package and make sure the following items are included: 1. LotWan (software) * 1 2. L shape mounting bracket and guide * 2 3. Screw Sets * 6 4. AC Power Cord * 1 5. CD * 1 6. UTP cables * 2 7. Serial cables * 1 8. Warranty * 1 9. Packing list / receipt * 1 1. LotWan (software) 2. L shape mounting bracket and guide 3. Screw Sets 4. AC Power Cord 5. CD 6. UTP cables 7. Serial cables 8. Warranty 9. Packing list/ receipt Technical Support AppEx provides technical support via web, Skype or . Web site:

4 Table of Contents Chaper 1: Overview Introduction Special Notes 1 Chaper 2: Installation of LotWan System Indicators System Installation 1 Chaper 3: Set up of LotWan How to Manage LotWan Serial port Connection Management Interface Connection 4 Chaper 4: Model One System Information System Status Physical Interfaces Bridge Interface Bonding Interface Management Interface WAN Management Interrupt Mapping 12 Chaper 5: Model Two System Information System Status Physical Interfaces Bridge Interface Bonding Interface Management Interface WAN Management Interrupt Mapping 20 Chaper 6: Common Configuration Packet Classification Profile Alarms Operation Log Remote Log SNMP Setting Packet Capture System Setup Date and Time Password Firmware Upgrade Backup and Restore Reset Reboot 30

5 Chaper 1: Overview This document is provided for AppEx customers (for system and network administrators with basic or advanced knowledge of networking). After reading this manual the administrators will be able to complete the following tasks independently: Installing and using LotWan Managing LotWan 1.1 Introduction LotWan is based on Zeta-TCP, a proprietary technology that speeds up all TCP-based network applications including data sharing, receiving and transmitting s, office automation, web applications, database systems, video streaming, disaster recovery, online gaming, web browsing,, etc. 1.2 Special Notes When LotWan is used in conjunction with VPN equipment: Under normal circumstances, LotWan should be deployed before the data enters into any VPN tunnel. When LotWan is deployed after the data enters into the SSL VPN tunnel (using TCP l to transmit data), TCP acceleration would still function correctly. For VPNs using IPSec, LotWan must be deployed before the data enters into the VPN tunnel, otherwise the acceleration will be neutralized. Chaper 2: Installation of LotWan To install LotWan, you will need the following: LotWan appliance Standard 1U or 2U racks L shape mounting brackets Screw sets AC power cords 2.1 System Indicators When the unit is turned on initially, the hard drive indicator is red. Once it has booted up, the indicator is turned off. The bypass light on the fiber NIC is not lit normally (no bypass mode); and it is lit when in bypass mode. The NIC indicator is orange normally, and blinks when data is being transmitted. 2.2 System Installation 1. LotWan can be mounted on a standard 19 inch rack. 2. Login into LotWan using the Web GUI via the default management interface as described in Chapter 3. Configure the physical network port as WAN/LAN interface according to customer configuration When configuring WAN/LAN interfaces, be sure to use the network interface with embedded bypass feature, and enable the bypass mode in the Administration System Setup tab 3. Login into LotWan using the Web GUI via the default management interface 4. Use screw set to lock the L-shape rack mount 5. Install LotWan onto the rack 6. Plug in supplied power cords and turn on the power switch The power connectors are at the back of LotWan. The input voltage range is 100V 240V 1 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

6 7. Connect the LAN ports in step 2 to the Intranet LAN switch (under normal conditions) and the WAN ports to the Internet Chaper 3: Set up of LotWan LotWan has two models as shown below. Model One: 1Gbps Model Two: 1Gbps or 10Gbps Model One is a 1Gbps platform. Model Two may be 10Gbps or 1Gbps platform, depending on user requirement. 3.1 How to Manage LotWan LotWan can be managed via the management interface (recommend) and Serial port. 2 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

7 Model One : 1Gbps Model Two: 1Gbps or 10Gbps 3 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

8 3.2 Serial port Connection Use DB-9 serial cable to connect computer and LotWan Use parameters below to start the connection process baud 8 data bits 1 stop bit no parity Log into CLI and enter user name/password when prompted, using admin as the user name and admin as the password. The CLI command in detail please refer to Chapter Management Interface Connection The default management interface is M0 or mgmt0 with IP address of The default user name and password are admin/admin. The Web GUI, referred to as GUI thereafter, allows the user to login to the system to set the parameters through a web browser. The browser can be IE (version 6.0 and above) or Mozilla Firefox (version 2.0 and above). To open the GUI, enter the management interface s IP address in the browser s address bar, e.g The following screen will appear: On the GUI s login page above, type in user name and password, e.g., admin/admin; and then click Login. 4 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

9 Chaper 4: Model One 4.1 System Information Click Overview System Information to enter system information tab. The system related information can be viewed in the Overview System Information tab, including product name, serial number, acceleration engine version, GUI version, hours left for the license to expire, system uptime, CPU usage, memory usage, flash usage and hardware information. Aggregate CPU information is shown in the chart. Detailed usage information such as utilization at different times and each CPU s status can be viewed by clicking details. 5 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

10 Memory and flash information is displayed as pie charts, click detail to view the memory usage chart of different time periods; place the mouse on the flash or memory pie chart to display the exact percentage of current utilization. 4.2 System Status Click Overview System Stats to enter the system status tab. Once an accelerated network interface is configured (in WAN Optimization WAN Mgmt tab), the status information of the link can be viewed in Overview System Status tab. If no WAN interface has been configured or the default WAN port configuration is in pass through mode, then no throughput and connection information will be available in the System Stats. 6 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

11 In Overview System Status tab, the number of sessions and bandwidth per each link are shown. The number of sessions shows current link s total number of sessions and accelerated sessions. The WAN Bandwidth displays the accelerated and un-accelerated uplink and downlink throughputs in bps. Click Details to view the detailed information of each link s number of sessions and bandwidth at various times. Detailed Session Information Detailed Bandwidth Information The GUI interface shows instantaneous bandwidth. Note that the values need to be averaged to get the actual bandwidth. 7 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

12 4.3 Physical Interfaces Click Network Physical Interface to view each physical interface s connection status and to configure each interface s operating mode. The Physical Interface tab lists all physical ports in the system. The names of all current physical interfaces are listed in the Name column. The MAC address information of all physical interfaces are shown in the MAC Address column. The connection status of each physical interface is shown in the State column. Current status of a connection can be viewed by clicking the check on the right hand side. Select the physical interface to be modified and click Modify on the top left to configure the operating mode of the interface. Please note that only one interface can be modified at a time. Name: Name of the physical interface, cannot be modified. Auto-negotiation: Turned on by default. It can also be turned off so that the operating mode of the physical interface can be manually configured. Speed: When Auto-negotiation is turned off, the speed of the physical interface can be manually configured as 8 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

13 10M/100M/1000M. Duplex: When Auto-negotiation is off, the duplex mode of the physical interface can be manually configured as Halfduplex/Full-duplex. STP Path Cost: Spanning tree path cost. STP Port Priority: Spanning tree port priority can be configured. Note that the range is MAC Address: The initial value is the factory default MAC address. It can be changed to another MAC address. 4.4 Bridge Interface Click Network Bridge Interface to view existing bridge interfaces, or add, delete and modify one. Click Add on the top to add a bridge, or select an existing one to modify or delete. Interfaces: All physical interfaces included in the network bridge are displayed. Select the interface to be used. MTU: The maximum transmission unit of the bridge. MAC Address: The MAC address of the bridge. The address can be configured manually by entering the MAC address or selecting the MAC address of the physical interface that is a part of the bridge (need to first build the bridge, save and then modify MAC address). When Auto is selected, the address is automatically assigned as that of one of the constituent physical interfaces. STP: Turning on or off of Spanning Tree Protocol for the bridge. 9 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

14 4.5 Bonding Interface Click Network Bonding Interface to view existing bonding interfaces Click Add on the top left to add a bonding interface or select an existing one to modify or delete. Interfaces: The table lists all the physical or virtual interfaces that can be used in the bonding interface. Mode: Different bonding modes can be set as described below: balance-rr: Balanced round robin active-backup: Active / backup balance-xor: XOR broadcast: Broadcast 802.3ad: IEEE 802.3ad balance-tlb: Adaptive transmit load balancing; and balance-alb: Adaptive load balancing Hash Mode Policy: Hash mode policy of a bonding interface can be configured as described below: Layer 2 Layer 2+3, and Layer 3+4 Link Monitoring Frequency: The time interval for link monitoring in milliseconds. 10 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

15 4.6 Management Interface Click Network Mgmt Interface to configure the management interface. The management port is M0 (mgmt0). IP Address: IP address of the management port. Subnet Mask: Subnet mask of the management interface. Default Gateway: Default gateway of the management interface s subnet. 4.7 WAN Management Click WAN Optimization WAN Mgmt to enter WAN interface management. Note that bridge interfaces must be configured before adding to WAN ports. Click ADD on the top left to add WAN interface, or select an existing one to modify or delete. Click Print to print the list of currently configured WAN interfaces. 11 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

16 Alias: Alias of the WAN interface. Interface: Displays all available interfaces that can be configured as WAN interfaces. Note that two interfaces of the same network bridge cannot be added to the same WAN interface. Available Engine: The list of all currently available acceleration engines. Global Switches: Global switches to configure all global operations of the WAN. TCP Acceleration (Effective when Default Actions TCP Acceleration is selected) Optimization and acceleration for all TCP-protocol based applications No optimization or acceleration for UDP-protocol based applications The bandwidth utilization is maximized when this function is enabled. Advanced Outbound Acceleration Increases the outbound Internet throughput even further. Advanced Inbound Acceleration Increases the inbound Internet throughput even further. Max Transmission Mode This function is suitable for a scenario where there is surplus bandwidth and you want to maximize the rate at which a single TCP connection is accelerated. Subnet Acceleration If this option is not selected and the source and destination IP are from the same subnet, the connection will not be accelerated. Default Actions: Configure the default action of the WAN, i.e., TCP acceleration or pass through. Data traffic will pass through the system without any change when the interface is configured as Pass through. The system will only forward the data packets without any further processing. 4.8 Interrupt Mapping Click Administration Interrupt Mapping to enter the tab. If the system has several CPUs, it is a good practice to map the TX and RX interrupts to different CPUs. In this way, overall system performance will be maximized, as CPUs can be utilized more efficiently. 12 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

17 Chaper 5: Model Two 5.1 System Information Click Overview System Information to enter system information tab. 13 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

18 The system related information can be viewed in the Overview System Information tab, including product name, serial number, acceleration engine version, GUI version, hours left for the license to expire, system uptime, CPU usage, memory usage, flash usage and hardware information. Aggregate CPU information is shown in the chart. Detailed usage information such as utilization at different time and each CPU s status can be viewed by clicking details. Memory and flash information is displayed as pie charts, click detail to view the memory usage chart of different time periods; place the mouse on the flash or memory pie chart to display the exact percentage of current utilization. 5.2 System Status Click Overview System Stats to enter the system status tab. 14 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

19 Once an accelerated network interface is configured (in WAN Optimization WAN Mgmt tab), the status information of the link can be viewed in Overview System Status tab. If no WAN interface has been configured or the default WAN port configuration is in pass through mode, then no throughput and connection information will be available in System Stats. In Overview System Status tab, the number of sessions and bandwidth per link are shown. The number of sessions shows current link s total number of sessions and accelerated sessions. The WAN Bandwidth displays the accelerated and un-accelerated uplink and downlink throughput in bps. Click Details to view the detailed information of each link s number of sessions and bandwidth at different times. Detailed Information of Sessions Detailed Information of Bandwidth 15 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

20 The GUI interface shows instantaneous bandwidth. Note that the values need to be averaged to get the actual bandwidth. 5.3 Physical Interfaces Click Network Physical Interface to view each physical interface s connection status and to configure each interface s operating mode. The Physical Interface tab lists all physical ports in the system. The names of all current physical interfaces are listed in the Name column. The MAC address information of all physical interfaces is shown in the MAC Address column. The connection status of each physical interface is shown in the State column. Current status of a connection can be viewed by clicking check on the right hand side. Select the physical interface to be modified and click Modify on the top left to configure the operating mode of the interface. Please note that only one interface can be modified at a time. Name: Name of the physical interface, cannot be modified. Auto-negotiation: Turned on by default. It can also be turned off so that the operating mode of the physical interface can be manually configured. Speed: When Auto-negotiation is turned off, the speed of the physical interface can be manually configured as 10M/100M/1000M. Duplex: When Auto-negotiation is off, the duplex mode of the physical interface can be manually configured as Halfduplex/Full-duplex. STP Path Cost: Spanning tree path cost. STP Port Priority: Spanning tree port priority can be configured. Note that the range is MAC Address: The initial value is the factory default MAC address. It can be changed to other MAC address. 16 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

21 5.4 Bridge Interface Click Network Bridge Interface to view existing bridge interfaces, or add, delete and modify one. Click Add on the top to add a bridge, or select an existing one to modify or delete. Interfaces: All physical interfaces included in the network bridge are displayed. Select the interface to be used. MTU: The maximum transmission unit of the bridge. MAC Address: The MAC address of the bridge. The address can be configured manually by entering the MAC address or selecting the MAC address of the physical interface that is a part of the bridge (need to first build the bridge, save and then modify MAC address). When Auto is selected, the address is automatically assigned as that of one of the constituent physical interfaces. STP: Turning the Spanning Tree Protocol on or off for the bridge. 5.5 Bonding Interface Click Network Bonding Interface to view existing bonding interfaces 17 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

22 Click Add on the top left to add a bonding interface or select existing one to modify or delete. Interfaces: The table lists all the physical or virtual interfaces that can be used in the bonding interface. Mode: Different bonding modes can be set as described below: balance-rr: Balanced round robin active-backup: Active / backup balance-xor: XOR roadcast: Broadcast 802.3ad: IEEE 802.3ad balance-tlb: Adaptive transmit load balancing; and balance-alb: Adaptive load balancing Hash Mode Policy: Hash mode policy of a bonding interface can be configured as below: Layer 2 Layer 2+3, and Layer 3+4 Link Monitoring Frequency: The time interval for link monitoring in milliseconds. 5.6 Management Interface Click Network Mgmt Interface to configure the management interface. The default management ports are M0 (mgmt0),and M1 (mgmt1) which is optional. 18 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

23 IP Address: IP address of the management port. Subnet Mask: Subnet mask of the management interface. Default Gateway: Default gateway of the management interface s subnet. 5.7 WAN Management Click WAN Optimization WAN Mgmt to enter WAN interface management. Note that bridge interfaces must be configured before adding to WAN ports. Click ADD on the top left to add a WAN interface, or select an existing one to modify or delete. Click Print to print the list of currently configured WAN interfaces. Alias: Alias of the WAN interface. Interface: Displays all available interfaces that can be configured as WAN interfaces. Note that two interfaces of the same network bridge cannot be added to the same WAN interface. Available Engine: The list of all currently available acceleration engines. Global Switches: Global switches to configure all global operations of the WAN. TCP Acceleration (Effective when Default Actions TCP Acceleration is selected) Optimization and acceleration for all TCP-protocol based applications No optimization or acceleration for UDP-protocol based applications The bandwidth utilization is maximized when this function is enabled. Advanced Outbound Acceleration Increases the outbound Internet throughput. Advanced Inbound Acceleration Increases the inbound Internet throughput. 19 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

24 Max Transmission Mode This function is suitable for a scenario where there is surplus bandwidth and you want to maximize the rate at which a single TCP connection is accelerated. Subnet Acceleration If this option is not selected and the source and destination IP are from the same subnet, the connection will not be accelerated. Default Actions: Configure the default action of the WAN, i.e., TCP acceleration or pass through. Data traffic will pass through the system without any change when the interface is configured as pass through. The system will only forward the data packets without any further processing. 5.8 Interrupt Mapping Click Administration Interrupt Mapping to enter the tab. If the system has several CPUs, it is a good practice to map the TX and RX interrupts to different CPUs. In this way, overall system performance will be maximized, as CPUs can be utilized more efficiently. 20 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

25 Chaper 6: Common Configuration 6.1 Packet Classification Profile Click WAN Optimization Classification to enter packet classification profile management tab. Click Print to print the list of current profiles provisioned. Click Add on top left to add a new profile, or select an existing one to modify or delete. Aliases: Alias of the profile Hash Fields: Including local IP address, remote IP address, local port, remote port; protocol. Note that multiple hash fields can be added with the fields of the type are or-ed ; whereas fields of different types act are logically and together. Please note that the Add button on the right hand side must be clicked to save the hash field entered. When an IP address (local or remote IP) is used as a hash field, the profile can be defined using the combination of IP address and mask, e.g /24 which means the filtering option is x network segment. If the filtering option is a single IP address then the mask must be configured as 32, e.g /32. If the mask field is left empty, 32 is assumed. 21 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

26 The IP address as a hash field can also be specified as a range of addresses directly. If the port (local or remote port) is used as a hash field, the value of can be specified as a single port, e.g. 21 or a range of ports, e.g LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

27 If a protocol is specified as the hash field, it can be selected as a protocol (of 11 common protocols) from the pull down tab or manually using the corresponding protocol number. Actions TCP Acceleration: Traffic will accelerate if it matches this classification. Pass through: Traffic will pass through the system without any change if it matches this classification. Apply to Set this classification to apply to WAN that has been added in WAN MGMT. 6.2 Alarms Click Log Alarm to set up alarms. 23 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

28 Enable Alarm: The alarms are enabled when this is selected. Enable SNMP trap: The SNMP traps are enabled once this is selected. The traps are used to report link status, excessive CPU utilization and memory threshold out of range to the SNMP server as configured in Log SNMP Setting tab. The SNMP receiver must be enabled for the server in order to receive the traps. 6.3 Operation Log Click Log Operation Log to view the system s operation log. The log can be indexed by start time, end time, system module function, user name and IP address. 24 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

29 6.4 Remote Log Click Log Remote Log to configure IP address and port number of the syslog server. Once enabled, the system will send the system logs to the corresponding syslog server (Syslog log software must be installed on the server). 6.5 SNMP Setting Click Log SNMP Setting to enable SNMP protocol and configure the source IP address and community string of the SNMP server. The PC to receive the SNMP messages must have SNMP management software (e.g. MIP browser) installed and configured with corresponding IP address and community string configured. 6.6 Packet Capture Click Log Packet Capture to enter the tab. 25 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

30 The packets processed by the acceleration engines can be captured for further analysis. It is essential to determine the root cause, especially when there is a problem in the network. Steps: Enable packet capture by selecting PacketCapture. Select output to disk or network interface; IP Filter is used to capture only those date packets with specific source IP or destination IP address. All packets processed by the acceleration engines will be captured when the IP Filter is set as If output destination is set to network interface, the source of the data packets can be selected Only those data packets from the WAN interface of the acceleration engine will be captured; or all data packets from WAN and LAN will be captured Output interface of the data packets can also be selected. Usually, the management interface or an idle interface in the system is selected. The PC that is connected to the output interface must run packet capture software (e.g. Wireshark). Never connect the output interface to the intranet switch which may overload the network or cause network congestion. Once the capture is finished, de-select Packet Capture function, submit and exit. The capture packets will display on the interface then you can download them. But it is only available in GUI Version or higher. 6.7 System Setup Click Administration System Setup to configure the system parameters and activate desired services. 26 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

31 SSH Port: Port number for SSH service. The default port for this service is 22; Web GUI port: Port number for Web GUI service. The default port for this service is 80. Telnet: Check if system is using Telnet service. Operation log: The operation log will be logged only when this checkbox is selected. Bypass mode: If enabled, the system may bypass all the traffic even when the power is off. Click Switch into bypass mode now to enter bypass mode; click Exit bypass mode to return to normal mode. This configuration will be saved automatically. If it is not checked by default, you can check it then reboot LotWan. Notice that next time it ll be in bypass mode after reboot,you can click Switch into bypass mode now first, then click Exit bypass mode to return to normal mode. FTP: FTP server can be enabled on the system. The default user name is lotwan. FTP Password: The default FTP password is appex. 6.8 Date and Time Click Administration Date and Time to set the date and time. 6.9 Password Click Administration Password to change the system s login password. Note that this will also change the password of CLI login. 27 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

32 6.10 Firmware Upgrade Click Administration Upgrade to upgrade the firmware; The Flash plug-in is needed in the default mode. Click Browse to select the file to upgrade; Or click Change to traditional upload mode to switch to the traditional mode to upload the file. Notice that all required binary files should be multi-selected and upgraded together to avoid version inconsistency. 28 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

33 6.11 Backup and Restore Click Administration Backup and Restore to enter the backup and restore tab. Backup: Backup current configuration. The backup file can be downloaded and saved on another computer or directly on the server. If files are backed up on the server they will be stored in the system s memory card. Restore: Click Browse to select a local backup file to upload to the server from the Upload Backup File tab. Then go to the Restore from a backup file tab and click Restore to start the restore. System will restart during restore. When trying to restore multiple systems using the same configuration file, it is necessary to make sure that the HW model numbers and GUI versions are exactly the same as those from the system where the configuration file is generated. Otherwise, the system may not work properly after restore. 29 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

34 6.12 Reset Click Administration Reset to restore the system to factory defaults. When Confirm is clicked, the system will restore to factory settings and will restart during this process. Please refer to the documentation of the corresponding system for details of its default factory settings Reboot Click Administration Reboot to go to the reboot tab. Click Restart to reboot the system. 30 LotWan Appliance User Guide 2014 AppEx Networks Corporation. All rights reserved.

35 AppEx Networks Corporation 1601 McCarthy Blvd. Milpitas, CA, More information can be found at:

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