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2 efficient, phenomenal, meticulous are just some of the words used to describe us! As a fully compliant Outsourced Payroll Provider, epayme offers a comprehensive range of payroll and accounting services for Contractors and Recruitment Agencies. Sit back, relax and enjoy life knowing that your financial affairs are in capable hands. With our state of the art software directly linked with HM Revenue & Customs, we are keeping you up to date and compliant at all times. We process your pay and take care of Tax, National Insurance and eligible business incurred expenses accurately and efficiently.

3 Our Vision Is not to be the largest, but we will settle with being the best in what we do. Our Mission We have always stood by the fact that we listen and provide as much flexibility as possible to service all our clients our mission is to: Exceed our clients expectations in our commitment to their financial success. Our Belief Choosing the right outsourced payroll provider makes a huge difference to your work-life balance. Who we are and what we stand for Our Values Efficient, phenomenal, meticulous, client focused, dedicated and going beyond the call of duty is an every day quality for us. We are a specialist recruitment process outsourcing company that provides a comprehensive range of payroll and accounting services to contractors and recruitment agencies. We are passionate about what we do, otherwise we wouldn t be doing it. We all go to work to earn our hard earned wages, the least we can do, is do it right.

4 Pension Auto Enrolment Competitive Low Rates 24/7 Support Fully Compliant Payroll Service Real People On The Phone No Joining or Leaving Fee Mobile Friendly Online Portal PI, PL, EL Insurances agency specific or contractor focused? we ve got you covered Being directly linked and providing Real Time Information (RTI) with HM Revenue & Customs, along with professionals to help with any aspect of pay or advice needed, epayme provides contractor payroll services efficiently. We are the outsourced payroll provider of choice for compliance and Customer Service leadership. There are no automated phone systems or call back queues, we guarantee a human at the end of the phone to help you.

5 Our services Contractor... At epayme, we understand the importance of getting it right. As a contractor with epayme, we will assist you through every aspect of using our services so you can focus on going to work and spending your valuable social life with friends and family, not having to spend your evenings and weekends filing and ensuring your pay is calculated, Tax and National Insurance contributions are submitted correctly and your insurances haven t elapsed. Agency... As an agency providing a placement/employment service to your candidates / contractors, we appreciate your time is spent wisely in this activity, therefore epayme are here to assist in the pay process and ensuring contractors are fully compliant with HMRC legislations and working guidelines as well as Pensions, Tax and National Insurance Contributions. Pay+elite Increase your Net Pay by claiming business incurred expenses whilst knowing you Tax affairs are in capable hands. Pay+platinum When you need complete freedom to work across multiple agencies, this is the product for you! Regulated and audited HMRC compliant payroll provider with a comprehensive dispensation to support your workforce Pay+ PAYE Net Pay comparable product with qualifying supplements when earning 7.99 per hour or below with reduced admin charges. Hybrid Solutions Bureau Solution CIS Payments Competive Low Rates Back Office If you need to outsource your internal PAYE payroll, we have the experience to manage this. We bespoke the right service to suit your needs. Umbrella Services Back Office eco Services eco eco is our PAYE equivalent service that caters for a wide variety of pay rates, it also accommodates a single hour of work in a week, with no fixed charges that penalise the worker. Just like traditional PAYE, they receive all the usual entitlements.

6 HMRC C ompliancy and legislation Should you need to contact HMRC for any Tax queries please call and provide our unique PAYE Ref Number: 577/SA48053 All systems directly linked with HMRC are done so in Real Time Information (RTI) which means as and when an employee moves, changes or alters their working schedule, HMRC are made aware of this in real time and are able to alter calculations relating to Tax codes, Tax deductions and National Insurance contributions. This legislation was introduced in An area to which this is directly related includes the processing and submission of employees P45 s. Should the assignment have ended and no further pay has been processed after a 12 week period, we will automatically make the employee inactive within our system. If, however, the circumstances change and work is found, we can easily reactivate the employee within our software and continue processing salaries. Please note this does not cancel the Contract of Employment so long as a valid assignment schedule is provided for the new contract. During the entire assignment we are required by default to retain a percentage of every employees salary for Working Time Directive, which employees can opt out of (this will be required in writing). We ask this be requested before the end of the Tax year. Pension Auto Enrolment Pension Auto Enrolment or Workplace Pension Scheme was introduced in It is a statutory requirement that employers and employees contribute into a pension (state or private). Once registered with us, you will be automatically deferred for 3 months and after this period you will be automatically enrolled if eligible and deductions taken from sufficient earnings. Should you wish to opt in before this date please inform us. About a week after enrolment, you will receive a welcome pack from NEST and will have 30 days in which to opt out directly with NEST. After the 30 day period you will no longer be able to opt out. However, you can choose to cease contributions and any amount deducted up to this point will then be available to you at pensionable age. Please also note that even if you opt out, you will be automatically enrolled with any new employer or if you are with the same employer after 3 years, you will be automatically enrolled again and will need to opt out should you not wish to take part. NEST Pensions The Pensions Advisory Service

7 Q: What is the benefit for joining epayme? A: We are a leading HMRC compliant and professional organisation and pride ourselves on our Customer Service. Working through epayme you will have the ability to offset your work related expenses against Tax.You can enjoy the freedom of being a freelance contractor, whilst safe in the knowledge that you have the security, Tax efficiency, statutory benefits, pension and insurance cover of being employed. Q: Does it cost to work through epayme? A: Yes, as with any payroll provider there is a small administration cost to cover the processing and other services such as the Employers Liability, Public Liability and Professional Indemnity Insurances. You will only be charged when we process monies to you. Q: Is this service compliant? A: Yes, temporary workers across the UK already choose to be employed and receive their pay through epayme. We work hard to ensure that we are always fully compliant with the latest rules and regulations. Q: Can I claim additional business related expenses and offset all my expenses against my Tax? A: Yes, claims can be made for expenses that are incurred for the purpose of your work. For more information please refer to the epayme Business Expense Policy. Only those expenses within the Business Expense Policy will be approved. Q: How do I claim my expenses? A: The best method is to enter them via our mobile friendly online portal, accessed via Once you have been registered and activated you will be able to submit expenses and upload receipts straight from your mobile device, alternatively you can complete a paper expenses claim form and submit this in the post with your receipts. Q: Do I have to send the original receipts into you, or will a photocopy suffice? A: We can approve your claims with a photocopy, fax or ed receipt. Please note all original receipts, if not provided to us directly, will need to remain in your possession for up to 7 years for the purpose of epayme or HMRC spot audits. Q: How and where do I submit my time sheets? A: Unless advised otherwise, please submit your time sheets directly to your recruitment agency. FAQ s helping you every step of the way Q: What if I work through more than one agency? A: We can payroll you through multiple agencies, being paid through one provider has a Tax advantage as we would hold your Primary Tax Code. Competive Q: Will I receive a payslip? Low Rates A: Your payslip will be available on our Portal at any time. Payslips are published to the portal at midnight every Friday and available online from Saturday onwards. Your payslip will detail deductions and your net pay. Q: Will I receive a P45 & P60? A: If you or your agency notify us that your employment has terminated, we will issue a P45 after your last payment. Your P60 will be issued at the end of the Tax year, if you are within our employment at the end of the Tax year. Q: Can I claim Statutory Payments? A: When employed by epayme you are entitled to certain Statutory Payments. Please contact us should you require information regarding entitlements. Q: Why am I paying employers National Insurance? A: Because of Employment Laws, if you want to work as a contractor you must trade through a Limited Company. There are three legitimate ways to get Limited Company status; setup & manage your own Limited Company, use the services of a company like epayme or work through your recruitment agency. Whichever way you choose, you pay both National Insurance contributions, one way or another. Q: Why are you charging me so much Tax? A: We do not charge you Tax, this is a calculation made directly from HMRC whilst synchronizing your pay in real time (RTI). Once the calculation is complete, the deduction is made and paid directly to HMRC from within our automated software.

8 "Thank you for your attention to detail and swift responses to any request I've made. epayme offer outstanding satisfaction and I have no hesitation in recommending your services to anyone I know who needs an umbrella company. Alan - C ontractor Testimonials what our clients have to say "I just wanted to say how much I like the new expenses submission on the website, it's much easier to use, especially with my ipad." Deborah - C ontractor "Since registering with epayme, we have been very impressed with their business approach and knowledge of the industry. Always on hand, epayme s friendly and helpful team provides our business and staffers with the professional support needed. Thanks!" Cat - Director "Our Account Manager is a pleasure to work with and is highly professional, empathetic and supportive. Responding to our requests quickly and efficiently and has a friendly and professional manner." Tom - Education Agency "Thank you all for being so prompt with replies, for processing everything so smoothly and for all your help throughout my tenure with the agency. The payroll team and everyone else at epayme have been wonderful and I can't thank you enough. Zeeshan - C ontractor "I would recommend epayme to anyone who is looking to join a payroll company. The service has been top quality, and your help and advice, has been excellent. " Esther - C ontractor "We have been working with the team at epayme for several years now and cannot fault their customer service and professionalism. They have definitely assisted in the growth of our business and continue to have a close and fruitful working relationship with us. " Gavin - Managing Director "Thank you for the further explanation, it is definitely not a risk that any of us want to take so the detail that you have put in is very much appreciated as I can t help but feel like this could have gone another way with other umbrella companies and we could have found ourselves in even more of a predicament if flagged after payment. Many thanks" Emma - Agency "Exceptional service week after week. Very friendly and helpful staff. " George - C ontractor I would like to personally say thank you for all the hard work and effort you and the epayme team have provided us during the transition period of putting our business through you, we knew it was going to be a huge mountain to climb, yet you made the process trouble free and supportive throughout. If you have any clients that would like a testimonial or reference, please do not hesitate to provide them with my details as I would be delighted to recommend you and your business to any of your clients or potential clients and wish you all the best for the future." Mark - Managing Director

9 We look forward to hearing from you!

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