1 Emergency Preparedness for Design Firms RLI Design Professionals Design Professionals Learning Event DPLE 244 September 16, 2015
2 RLI Design Professionals is a Registered Provider with The American Institute of Architects Continuing Education Systems. Credit earned on completion of this program will be reported to CES Records for AIA members. Certificates of Completion for non-aia members are available on request. This program is registered with the AIA/CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. Questions related to specific materials, methods, and services will be addressed at the conclusion of this presentation.
3 Copyright Materials This presentation is protected by US and International Copyright laws. Reproduction, distribution, display and use of the presentation without written permission of the speaker is prohibited. RLI Design Professionals
4 Course Description Wherever you live and work, your business is inevitably exposed to emergency situations. They might include natural disasters like windstorms, floods, earthquakes, or winter storms. Emergency situations can also involve man-made disasters like fires, chemical emergencies, or episodes of terrorism on varying scales. Increasingly technology threats, including cyber incidents, are becoming more catastrophic as cyber criminals become more savvy. How will you protect your income and assets when disaster strikes?
5 Course Description Your Firm s Exposure to Emergency Situations Natural Disasters Hurricanes Earthquakes Wildfires Man-Made Disasters Fires Workplace Violence Terrorism Technology Disasters Cyber Breaches Software Corruption System Failures
6 Course Description Your Firm s Response to Emergency Situations First Line of Preparedness Protect People, Property, Operations, Others Next Step Business Continuity This course will outline a spectrum of emergency preparedness tips for design firms.
7 Learning Objectives Participants in this course will learn more about: Protecting people; Protecting property; Protecting operations; and Protecting others.
8 Key Terms Disaster Preparedness is the process of ensuring that an organization: (1) has complied with the preventive measures, (2) is in a state of readiness to contain the effects of a forecasted disastrous event to minimize loss of life, injury, and damage to property, (3) can provide rescue, relief, rehabilitation, and other services in the aftermath of the disaster, and (4) has the capability and resources to continue to sustain its essential functions without being overwhelmed by the demand placed on them. Preparedness for the first and immediate response is called emergency preparedness.
9 Key Terms According to Techopedia: business continuity involves designing and creating policies and procedures that ensure that essential business functions/processes are available during and after a disaster. Business Continuity can include: replacement of staff, service availability issues, business impact analysis, and change management.
10 NOAA s Climate Prediction Center Credit: NOAA
11 Not Happening to You? 2015: Summary of Disasters 803 Tornadoes Reported Hurricanes, Tropical Storms Floods Florida Kentucky Louisiana Ohio Texas Wildfires
12 Not Happening to You? A Look at Technological Disasters Computer Virus Software/System Failures Cyber Attack Hackers Theft
13 Important to You? The Insurance Information Institute states that up to 40 percent of small businesses affected by disaster will never reopen. According to the National Flood Insurance Program, from 2010 to 2014, the average commercial flood claim amounted to nearly $89,000.
14 Considerations Property Valuation Improper valuation of commercial property Underinsured commercial property Beyond Property Coverage, there are Operational Issues to Consider 75% of companies without business continuity plans fail within 3 years of a disaster
15 The Result? Risk Reputation
16 How to Plan for an Emergency Step 1: Prepare Analyze Hazard types and risks to your business Possible physical damage to property Shutdown impacts Cost and revenue loss estimates Available physical and financial resources Recovery estimates and alternative survival
17 How to Plan for an Emergency Step 1: Prepare Establish an Emergency Response Plan Document Contingencies and Checklists Create a Phone Tree Establish a Meeting Location Train your Staff Conduct Drills Maintain Proper Response Equipment
18 How to Plan for an Emergency Step 2: Respond Evacuate all Employees and Visitors: Evacuation Route Alarm System Report Emergencies Fire, Police, Medical: Include Non-emergency Contacts for Local Organizations Contact Appropriate Regulatory Agencies: HAZMATS Natural Disasters Notify Appropriate Internal Personnel: Management Property Damage Coordinator
19 How to Plan for an Emergency Steps 3 & 4: Recover and Restore Search and Rescue Salvage Property File Reports with Regulatory Agencies Employ Business Continuity Plan
20 Business Continuity Plans Step 1: Set Up the Program Objectives Scope Assumptions
21 Business Continuity Plans Step 2: Organize Personnel Facility Equipment Supply Financial Resources
22 Business Continuity Plans Step 2: Organize the People Roles, Responsibilities, Lines of Authority, Delegation, Coordination Senior Management Emergency Response Team Business Continuity Leader Information Technology Internal Firm Management Project Management
23 Business Continuity Plans Step 3: Analyze the Business Impact Identify Recovery Time Objectives for: Business Processes Information Technology Recovery Point Objectives for Data Restoration
24 Business Continuity Plans Step 4: Identify Business Continuity Strategies and Requirements Detailed procedures, resource requirements, and logistics: To execute recovery strategies For relocation to alternate worksites Networks Servers Laptops/Desktops For recovery of IT: Wireless Devices Data Applications
25 Business Continuity Plans Step 5: Create Workarounds Document procedures for manual workarounds Step 6: Manage Incidents Define procedures Incident Detection and Reporting Alerting and Notifications Activating Business Continuity Plan Activating Emergency Operations Center Assessing Damages Developing and Finalizing a Plan
26 Business Continuity Plans Step 7: Train & Test Training for business continuity planners Testing schedules, procedures, and forms Business recovery strategies IT strategies Exercises Step 8: Maintain & Improve the Program Schedules, triggers, and assignments for review Corrective action to address deficiencies
27 Business Continuity Plans Step 9: Distribute the Plan [Your Name Here] Business Continuity Procedures
28 And what if you re asked to perform services after an emergency?
29 Know the Good Samaritan Laws
30 Understand your Coverage Coverage applies: as long as an employee is rendering services that he/she is legally qualified to perform on behalf of his or her employer; and regardless of whether or not a fee is collected. Another important risk management component: We recommend that all employers have a clear policy on moonlighting and providing volunteer services. In general, the policy can either: prohibit moonlighting and volunteer services completely, or may permit either (or both), but only with the permission of an employee's manager or a designated member of senior management.
31 Think About Contracting Some Considerations: What is the scope of your services? Can you get an adequate fee in consideration of the risk? Will a Limitation of Liability or Indemnification provision protect you from: Resale of the property? Third party visitors? Faulty client-furnished information?
32 Insurance Coverage Electronic Data Flood Insurance Business Income Extra Expense Contingent Business Interruption (supply chain) Privacy Protection
33 Consult Resources Federal Emergency Management Agency National Fire Protection Association
34 2015 National Preparedness Month Events Week 1: September 1-5 th Flood Week 2: September 6-12 th Wildfire Week 3: September th Hurricane Week 4: September th Power Outage Week 5: September th Lead up to National PrepareAthon Day (September 30 th )
35 This concludes The American Institute of Architects Continuing Education Systems Program Laurel Tenuto, Client Risk Management Coordinator Marie Bernier, Senior Risk Management Consultant
Cybersecurity: A Growing Concern for All Businesses RLI Design Professionals Design Professionals Learning Event DPLE 160 October 7, 2015 RLI Design Professionals is a Registered Provider with The American
1. An Introduction This presentation will introduce you to the concepts and terminology related to disaster recovery planning for businesses. This presentation was prepared by the South Central Economic
CONTINUITY OF BUSINESS OPERATIONS JUNE 25, 2015 Leah Tolliver Pharm.D. Kentucky Pharmacists Association Director of Pharmacy Emergency Preparedness 2 OBJECTIVES Describe the benefits for developing a continuity
What is a COOP? Continuity of Operations Planning A step by step guide for business A Continuity Of Operations Plan (COOP) is a MANAGEMENT APPROVED set of agreed-to preparations and sufficient procedures
Building Economic Resilience to Disasters: Developing a Business Continuity Plan Buffalo Niagara Region February 26, 2014 Gail Moraton, CBCP Business Resiliency Manager Business Resiliency one important
Beyond Effective Security The Art and Science of Business Continuity Planning Fred Young, CIPM, CRM Executive Director Risk Management RE/MAX International Holdings, Inc The Wildlife Experience Business
Business Continuity Planning for Schools, Departments & Support Units 1 What is Business Continuity Planning? Examples Planning for an adverse, major or catastrophic event that would cause a disruption
State Department Office of Foreign Missions Annual Emergency Preparedness Seminar For Embassy Personnel Disaster Preparedness: Are You Ready? District of Columbia Homeland Security and Emergency Management
Workforce Solutions Business Continuity Plan May 2014 Contents 1. Purpose... 3 2. Declaration of Emergency... 4 3. Critical Operations... 4 3.1 Communication... 4 3.1.1 Internal Communication During Emergencies...
EMERGENCY MANAGEMENT PLANNING CRITERIA FOR HOSPITALS The following minimum criteria are to be used when developing Comprehensive Emergency Management Plans (CEMP) for all hospitals. These criteria will
AMBULATORY SURGICAL CENTERS STATUTE RULE CRITERIA Current until changed by State Legislature or AHCA Hospitals and Ambulatory Surgical Centers Statutory Reference 3 395.1055 (1)(c), Florida Statutes Rules
Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business www.integrit-network.com Business Continuity & Disaster Survival Strategies for the Small & Mid Size Business AGENDA:
Business Continuity Planning Guide For Small Businesses Prepared by the City of Vaughan Emergency Planning Department 1 Business Continuity Planning Business Continuity Planning (BCP) is a planning process
Emergency Management Audit For Businesses Sponsor Acknowledgement: This manual is sponsored by NZ Safety Limited and produced for the Ministry of Civil Defence Public Education Advisory Committee by Auckland
Disaster Recovery Plan Checklist Your guide for setting up or updating a Disaster Recovery Plan for your business. ArcSource Disaster Recovery Plan Checklist 1. Compile Your Internal Contacts Information
Company Name Address Telephone Contact Name Title Last Revision Date Policy and Organizational Statements Identify the goals and objectives for the emergency response plan. Define what your emergency response
Emergency Preparedness Tips and Actions for the Workplace Is Your Business Disaster Ready? Disaster and emergencies can happen anytime and anywhere in Minnesota. 52 Presidential Disaster Declarations between
By: Katie Tucker, Sales Representative, Rolyn Companies, Inc Are you and your facility disaster ready? As reported by the Red Cross, as many as 40 percent of small businesses do not reopen after a major
NURSING HOME STATUE RULE CRITERIA Page 1 of 11 Nursing Homes Statutory Reference 8 400.23 (2)(g), Florida Statutes Rules; criteria; Nursing Home Advisory Committee; evaluation and rating system; fee for
Assisted Living Facilities & Adult Care Comprehensive Emergency Management Plans STATUTORY REFERENCE GUIDANCE CRITERIA The Henrico County Division of Fire s Office of Emergency Management provides this
Guide to Physical Security Planning & Response For Hospitals, Medical & Long Term Care Facilities Includes comprehensive section on evacuation best practices All hazards planning & response Templates Best
Family Office Information Creating a Business Continuity Plan Hurricanes, fires, terrorist attacks, earthquakes and tsunamis aren t the only kinds of events that can cripple a family office. More common
RLI PROFESSIONAL SERVICES GROUP PROFESSIONAL LEARNING EVENT PSGLE 123 Cybersecurity: A Growing Concern for Small Businesses Copyright Materials This presentation is protected by US and International Copyright
Prepared by Rod Davis, ABCP, MCSA November, 2011 Disaster an event, which causes the loss of an essential service, or part of it, for a length of time which imperils mission achievement. (Andrew Hiles,
Managing Client Relationships RLI Design Professionals Design Professionals Learning Event DPLE 156 May 20, 2015 RLI Design Professionals is a Registered Provider with The American Institute of Architects
An Overview of Professional Directors and Officers Liability in Disaster Preparedness and Recovery Planning Eric Martin Scott Southern University Law Center Preparation for disasters involves a variety
HOSPITALS STATUTE RULE CRITERIA Current until changed by State Legislature or AHCA Hospitals and Ambulatory Surgical Centers Statutory Reference' 395.1055 (1)(c), Florida Statutes Rules and Enforcement.
Sample Emergency and Critical Incident Policy and Procedure 1. Purpose and Scope Emergencies and critical incidents in the workplace can affect people physically and psychologically, and affect program
HURRICANE DISASTER PREPARATION CHECKLIST AND BUSINESS CONTINUITY PLAN G. Thomas Harper, Esq., Editor Florida Employment Law Letter HARPER GERLACH, PL 4110 Southpoint Boulevard Suite 228 Jacksonville, Florida
Office of Human Resources A Shared Service of DHS and OHA Policy Policy Title: Workplace Incident Response Policy Policy Number: 080-013 Version: 1.0 Effective Date: Upon Approval Approved for DHS by Jim
Risk Management Guide RISK CONTROL REDUCE RISK. PREVENT LOSS. SAVE LIVES. A FOUR STEP PROCESS: About this planning guide This guide discusses the fundamental process and plan components of Travelers Strategy
Emergency Management of Long-term Care Facilities What is the Ombudsman Role? Patty Ducayet, Texas State Long-term Care Ombudsman Emergency Preparedness in Long-term Care Facilities Facility planning involves
DM-PH&SD-P7-TG6 رقم النموذج : I. Introduction This Guideline on supports the national platform for disaster risk reduction. It specifies requirements to enable both the public and private sector to develop
Business Continuity Planning 2014 NABRICO Conference September 19, 2014 6 CityPlace Drive, Suite 900 St. Louis, Missouri 63141 314.983.1200 1520 S. Fifth Street, Suite 309 St. Charles, Missouri 63303 636.255.3000
EMERGENCY PREPAREDNESS PLAN Business Continuity Plan GIS Bankers Insurance Group Powered by DISASTER PREPAREDNESS Implementation Small Business Guide to Business Continuity Planning Surviving a Catastrophic
Shipman & Goodwin LLP HIPAA Security Alert July 2008 EXECUTIVE GUIDANCE HIPAA SECURITY COMPLIANCE How would your organization s senior management respond to CMS or OIG inquiries about health information
CEMP Criteria for Residential Treatment Facilities Lee County Emergency Management The following minimum criteria are to be used when Comprehensive Emergency Management Plans (CEMP) for all Residential
NASA IV & V ANNUAL WORKSHOP 202 The 4th International Workshop on Independent Verification & Validation of Software Disaster Recovery Planning Divya Krishnamoorthy Mailam Engineering College, Mailam. (Affiliated
UNITED CHURCH OF CHRIST LOCAL CHURCH DISASTER PREPAREDNESS AND RESPONSE PLANNING GUIDELINES The United Church of Christ local churches may use this plan as a guide when preparing their own disaster plans
Emergency Management Planning Criteria for Nursing Home Facilities (Criteria) The following minimum criteria are to be used when developing Comprehensive Emergency Management Plans (CEMP) for all Nursing
(Based upon AHCA Form # 3130-2003 JUL 94) The document below is the cross-reference used by Palm Beach County Division of Emergency Management for the annual review and re-certification of your CEMP. Review
Develop Your Disaster Recovery Manual This stinks More work? Oh my God! Call his wife, he s lost it! Disaster/Emergency Preparedness General steps to an effective Disaster Recovery (DR) Plan include: 1.
Emergency Management Planning Criteria For Residential Treatment Facilities The following minimum criteria are to be used for Comprehensive Emergency Management Plans (CEMP) for Therapeutic Group Homes
Vermont Division of Emergency Management and Homeland Security Business Disaster Preparedness Workbook Con nuity of Business Planning Each year thousands of businesses and organizations are affected by
G C ENS ORP IT INFORMATION TECHNOLOGY SOLUTIONS How to Prepare for Business Continuity After A Disaster genscorp.com Technology has allowed for your business information to run and be stored electronically.
Emergency and Critical Incident Policy and Procedure 1. Purpose and scope Emergencies and critical incidents in the workplace can affect people physically and psychologically, and affect the business continuity
Putting all of your pieces in place Continuity Planning for Nonprofit Organizations ...when natural or man-made disasters strike, nonprofit agencies must be positioned to continue providing services when
Disaster Planning & Recovery: SHRM Resources Shelly Trent, SPHR; SHRM Field Services Director 2012 Disaster News Millions without power in India Wildfires in Colorado Springs Mass shootings in movie theater
Threats and Hazards: Event Challenges and Impacts Event Disruptions Are Always A Possibility Planning Is the Key to Surviving Them In the past several years, Americans have experienced unthinkable disasters
Preface Computer systems are the core tool of today s business and are vital to every business from the smallest to giant organizations. Money transactions, customer service are just simple examples. Despite
Fire Department Guide Creating and Maintaining Business Continuity Plans (BCP) Business Continuity Planning Components Index: Introduction Getting Started Section 1 1. Assign departmental business continuity
THE RENAL NETWORK, INC. (ESRD NETWORK ORGANIZATION # 9/10) EMERGENCY PREPAREDNESS AND RESPONSE PLAN CENTERS FOR MEDICARE AND MEDICAID SERVICES Contract Number: HHSM-500-2006-NW09 HHSM-500-2006-NW10 Version
READY NEW YORK FOR BUSINESS New York City Office of Emergency Management New York City Department of Small Business Services www.nyc.gov/sbs Michael R. Bloomberg, Mayor Joseph F. Bruno, Commissioner Robert
CRISIS MANAGEMENT PLAN Table of Contents Introduction... 3 Purpose... 3 Objectives... 3 Types & Levels of a Crisis... 4 Plan Activation... 6 Crisis Management Team (CMT) Structure... 6 CMT Responsibilities...
Pike County General Health District Emergency Response Plan Updated October 2014 Basic Plan Primary Agency Support Agencies Introduction Purpose Scope Phases of Emergency Management Situations Assumptions
Table of Contents Primary Coordinating Agency... 2 Local Supporting Agencies... 2 State, Regional, and Federal Agencies and Organizations... 2 Purpose... 3 Situations and Assumptions... 4 Direction and
Ohio Supercomputer Center IT Business Continuity Planning No: Effective: OSC-13 06/02/2009 Issued By: Kevin Wohlever Director of Supercomputer Operations Published By: Ohio Supercomputer Center Original
BWC Division of Safety and Hygiene SAMPLE WRITTEN PROGRAM EMERGENCY RESPONSE PROCEDURES NOTE: Companies should not attempt any hazardous waste operations unless employees have been trained in accordance
Disaster Recovery 81 Success Secrets Copyright by Michelle Stein Notice of rights All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical,
Constructing a successful business continuity plan By Alan Berman Alan Berman Being prepared is the cornerstone of having a business continuity plan regardless of the size of a company. Ultimately, getting
Disaster Recovery Planning Process By Geoffrey H. Wold Part I of III This is the first of a three-part series that describes the planning process related to disaster recovery. Based on the various considerations
WHITE PAPER Business Continuity and Disaster Planning A guide to preparing for the unexpected Robert Drewniak Director, Strategic & Advisory Services Disasters are not always the result of high winds and
for Human Service Providers Scott Ellis Scott Elliott Erin Sember-Chase 1 Goal The purpose of this webinar is to increase awareness and knowledge about the need for disaster/emergency continuity planning
STEP-BY-STEP BUSINESS CONTINUITY AND EMERGENCY PLANNING MAY 27 2015 AGENDA: Emergency Management Business Continuity Planning Q & A MONTH DAY, YEAR TITLE OF THE PRESENTATION 2 CANADIAN RED CROSS Disaster
Draft 8/1/05 SYSTEM First Rev. 8/9/05 2 nd Rev. 8/30/05 EMERGENCY OPERATIONS PLAN I. INTRODUCTION A. PURPOSE - The University of Hawaii System Emergency Operations Plan (EOP) provides procedures for managing
Business Continuity and Disaster Recovery Planning Jennifer Brandt, CISA A p r i l 16, 2015 HISTORY OF STINNETT & ASSOCIATES Stinnett & Associates (Stinnett) is a professional advisory firm offering services
The following minimum criteria are to be used when developing Comprehensive Emergency Management Plans (CEMP) for all Nursing Homes. The criteria serve as the required plan format for the CEMP, and will
Morton Insurance & Risk Management Business Continuity Planning Services Portfolio Are you prepared for a business emergency? Our business continuity plan and guide will help you create a policy to prepare
BASIC EMERGENCY MANAGEMENT FOR ELECTED OFFICIALS M a r y l a n d M a y o r s A s s o c i a t i o n W i n t e r C o n f e r e n c e A n n a p o l i s SPEAKERS Mayor Michael E. Bennett City of Aberdeen Mayor
Critical Incident Policy Document Sponsor: Dr Stephen Weller Deputy Vice-Chancellor, University Services and Head of Campus, Cairns Document Date: 14 September 2011 Contents Intent... 1 Scope... 1 Definitions...
Table of Contents I. GENERAL.3 Introduction.3 Scope.3 Components.3 II. BUSINESS IMPACT ANALYSIS.5 Academic Affairs...5 Finance and Administration.6 Planning and Accountability..8 Student Affairs.8 Institutional
DISASTER RECOVERY 101 3 Steps You Need to Take (Before It s Too Late) Introduction... 4 Disaster Recovery vs. Business Continuity... 4 Why You Need to Read this ebook... 5 Chapter 1: The Risks (aka, The
Disaster Recovery Tips for business survival A Guide for businesses looking for disaster recovery November 2005 Page 1 of 9 Introduction The aim of this paper is to highlight the importance of having a
WHY DO I NEED DATA PROTECTION SERVICES? Data processing operations have evolved with breathtaking speed over the past few years, expanding from very large mainframe operations to small business networks.
Colorado College Emergency Management Plan An Emergency Preparedness Message from the President of Colorado College Dear Colorado College Community: As we learned this past summer in the cases of the Waldo
CROSS-REFERENCE FOR COMPREHENSIVE EMERGENCY MANAGEMENT PLAN RESIDENTIAL TREATMENT CENTERS FOR CHILDREN AND ADOLESCENTS (Based upon AHCA Criteria dated July 2006) The document below is the cross-reference
THE NEW REALITY OF RISK CYBER RISK: TRENDS AND SOLUTIONS Read the Marsh Risk Management Research Briefing: Cyber Risks Extend Beyond Data and Privacy Exposures To access the report, visit www.marsh.com.
EVALUATING YOUR DISASTER READINESS? START WITH YOUR RESPONSE MANAGEMENT VENDOR Business Continuity and Disaster Recovery: Best Practices for Successful Planning What would happen to your organization if
University of California Santa Cruz EMERGENCY RESPONSE PLAN September 2007 University of California, Santa Cruz Page 2 of 11 I. INTRODUCTION... 3 A. Purpose... 3 B. Scope... 3 C. Authority... 3 D. Mission...
Business, Government & Community Continuity from A to Z Seminar Topics: Continuity Plan Considerations & Project Management Compelling Case for Government & Business Continuity Planning Critical Functions
18 EMERGENCY PREPAREDNESS QUIZ 1 (20 POINTS) True/False (5 points) 1. Ultimately, the responsibility for emergency planning lies with the safety and health professional. 2. The first eight minutes that
Business Continuity Plan October 2007 Agenda Business continuity plan definition Evolution of the business continuity plan Business continuity plan life cycle FFIEC & Business continuity plan Questions