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1 Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business

2 Business Continuity & Disaster Survival Strategies for the Small & Mid Size Business AGENDA: Introduction Types of Disasters and Causes Business Continuity Overview Importance of a Disaster Recovery Plan Facts About Data Loss and Downtown Maximizing Business Continuity How to Get Started Q&A

3 a disaster An event, often unexpected, that seriously disrupts your usual operations or processes and can have long-term impact on your organization

4 Causes of Catastrophic Outages and Down Time Natural Disaster Hurricanes Floods Fires Lightning Power Surges Man-made Disaster Viruses Theft Hardware damaged Software corrupted Human error Are You Ready? 4

5 What is Business Continuity Planning? Processes that help organizations prepare for disruptive events whether those events might include a hurricane or simply a power outage. Protect key assets such as: people, technology, equipment and intellectual capital, and to enable individual organizations to minimize business interruptions, ensure stability and provide for orderly recovery Sets out a framework for activities and decision-making by a company or organization, before, during and after an extreme event or disaster Ensures you can keep making money, not only after a natural calamity but also in the event of smaller disruptions, including illness or departure of key staffers, supply chain partner problems, or other challenges that businesses face, such as hardware failure, human error, theft, etc.

6 Components of Effective Business Continuity and Disaster Recovery (BC/DR) There are Four Key Components of an Operational BC/DR Plan Operational BC/DR Plan There must be plan in place for temporary operation and a tested plan to secure, recover, and restore business Infrastructure & Facilities Location determined for off-site operations and temporary system restoration Process and Procedures Documentation and assignment of critical processes, operations, and functions for temporary operation Data & System Recovery Primary Infrastructure and back-up systems Designed for Resilience and Recoverability

7 The Importance of a Disaster Recovery Plan With distributed networks, increasing demands for confidentiality, integrity and availability of data, and the widespread risks to the security of personal, confidential, and sensitive data, no organization can afford to ignore the need for disaster planning. ensures the continued operation of IT systems, or the rapid recovery of the systems, has increased. avoid larger losses in the event that the business cannot continue to function due to loss of IT infrastructure and data Given the human tendency to look on the bright side, many small business owners are prone to ignoring "disaster recovery" because disaster seems an unlikely event. Of companies that had a major loss of business data, 43% never reopen, 51% close within two years, and only 6% will survive longterm.

8 Benefits of Business Continuity Planning Maintain continuity of operations stay in business! Reduce disruptions to critical operations Protect assets Minimize financial losses Comply with legal, contractual, audits, and government regulations Limit potential exposure and reduce legal liability Lower the probability of occurrence Provide a sense of security Provide organizational stability Maintain customer service Achieve an orderly recovery Reduce reliance on key personnel Increase the safety of all personnel Relocate critical operations quickly Minimize decision making during the recovery Reduce delays during the recovery process

9 MYTH Natural Disasters are the leading causes of data loss Most disasters that happen are of a more mundane type: Hardware Failures (servers, switches, disk drives, etc) = 42%. Human Error (mistakes in configurations, wrong commands issued, etc) = 30% Software Errors & Corruption (operating systems, driver incompatibility, etc) = 14% Viruses and Security Breach (unprotected systems are always at risk) 7% Theft = 5% Natural Disasters = 3% Source: Strategic Research Corporation

10 Costs of Recreating Data It takes 19 days and costs $17,000 to retype 20 megabytes of sales data The same volume of accounting data takes 21 days and costs $19,000 Recreating data from scratch is estimated to cost between $2000 and $8000 per MB

11 Affects of Data Loss 93% of companies that lost their data for 10 days or more filed for bankruptcy within one year of the disaster, and 50% filed for bankruptcy immediately. (Source: National Archives & Records Administration in Washington.) 20% of small to medium businesses will suffer a major disaster causing loss of critical data every 5 years. (Source: Richmond House Group) This year, 40% of small to medium businesses that manage their own network and use the Internet for more than e mail will have their network accessed by a hacker, and more than 50% won t even know they were attacked. (Source: Gartner Group)

12 The Cost of Down-Time 2008 Cost of Downtime Survey Source: IDC analyst Cynthia Doyle 46% said each hour of downtime would cost their companies up to $50k 28% said each hour would cost between $51k and $250k 18% said each hour would cost between $251k and $1 million 8% said it would cost their company more than $1 million per hour

13 A Comprehensive Solution Must Protect Valuable Data & Minimize Downtime! Protect Valuable Data & Minimize Downtime!

14 Disaster Recovery and Data Protection Planning Keys to Maximize Business Continuity Business continuity is critical for any business to be successful. Your disaster recovery and data protection plan must have a high level of reliability. Downtime will occur: hardware failure, software failure, operator error. Backup is important, but disaster recovery is key to maximize business continuity. Flexible disaster recovery options lead to restoring business continuity faster. What is the price of downtime in your business? How fast can business continuity be restored to avoid lost business opportunities?

15 Disaster Recovery and Data Protection Planning Keys to Maximize Business Continuity No DR and Data Protection service is complete if it hasn t been tested! Fire Drill Example Have you tested your current disaster recovery process? Things can go wrong make sure you know what those are. Your strategy needs to incorporate options for portability so that you can test on non-production systems. Verification! Your DR and data protection plan must address verification so that you know that your backups are reliable.

16 Benefits of BC/DR Managed Services Simplify System Backup, Recovery, Migration and Management Minimize Your Recovery Time Objective (RTO) Maximize Business Continuity Save Money and Minimize Lost Business Opportunities Simplify Backup and Disaster Recovery Management

17 Implementing Your Business Continuity / Disaster Recovery Plan Get started with our planning toolkit located at Work with a IntegrIT consultant to design a business continuity plan that fits your business requirements. Contact IntegrIT to set up an appointment (425)

18 Thank You!

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