Improving service & support to IB World Schools

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Scot Hicks
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1 IB HEADS WORLD CONFERENCE 29-31st October 2015 Improving service & support to IB World Schools An update from Global School Services Erin Albright, Global Head, post-authorization services Pamela Bender, Global Head, pre-authorization services Global School Services! #IBTalkingHeads Wifi- Username: WF_Guest Password: world forum!

2 Core Services Authorization and Evaluation

3 Synchronized Evaluation Visits with CIS, WASC, and/or NEASC Memorandums of understanding! CIS 2012! NEASC and WASC 2014! What is a synchronized visit?! How does it help schools?! Planned improvements?! IB team chairs recruitment and training!

4 Multiprogramme Evaluation For schools with multiple IB programmes! Currently a manual process offered regionally! Global process in development 2016! Will include new continuum standard!

5 Differentiated Authorization Timelines Accelerated Diploma Programme Authorization Acceleration can be requested by established or new/start-up schools. Schools request accelerated authorization before entering candidacy by contactin g the regional office. Schools must meet established global criteria before acceleration will be approve d and must continue to meet the criteria throughout the authorization process. IB staff will make the final judgment regarding approval of acceleration based bot h on the criteria and on their professional experience of similar situations. Schools approved for acceleration will develop agreed deadlines and benchmark s with the regional office. A modest additional fee applies.

6 !! Groups of Schools In development: Systems organized to provide better visibility of groups and member schools (with full launch of MySchool system); Group level billing (MySchool phase 2). Under consideration: Global process and scaffolding for authorization of programm es within groups of schools; Streamlining elements of authorization for programmes within groups of schools; Account management for groups of schools throughout their relationship with the IB.

7 Reflect What should What am I going to do first? the IB do next? Have you thought about...?

8 School Enhancement Services!!

9 The School Enhancement Services story so far Differentiated School Services research ( ) 8 services designed (2013); 4 services chosen for full development (2014) and pilot (2015) Building Quality Curriculum (PYP and MYP) Curriculum Connections (PYP and MYP) Strengthening Groups of School Leadership (all) Optimizing Assessment Analysis (DP) Pilots will be completed by the end of this year; services will be refined based on results or taken mainstream. Consideration of additional services to be developed will begin in 2016.

10 Building Quality Curriculum What does the service aim to do? Provides feedback on written curriculum (MYP unit planner s, PYP programme of inquiry and units of inquiry)! What is provided via the service? Written report commenting on each element of the unit or programme of inquiry, overall school report on common el ement! How is the service provided? Schools upload documents and IB-trained reviewers provid e feedback. The service is provided virtually.

11 Building Quality Curriculum Pilots schools in Germany, Lithuania, Spain, Switzerland, United! Arab Emirates, United Kingdom, Canada, United States, China, Hong! Kong, Mongolia and New Zealand! schools in Australia, Brazil, China, Hong Kong, Indonesia,! Jordan, Norway, Spain, Switzerland, Thailand, Turkey, UK, USA,! Uzbekistan, Zambia! Results 92% found reports moderately or very useful in providing guidance for! teachers regarding how to improve their written curriculum! Next Steps The service will become a mainstream offering in To meet programme evaluation requirements, MYP schools will have the option of completing Building Quality Curriculum or registering students for the I B MYP Certificate

12 Curriculum Connections What does the service aim to do? Provides support in making appropriate connections betwee n IB programmes and the local or national requirements that a school, or group of schools, is required to meet.! What is provided via the service? Information, support, guidance, and skill development relate d to making connections with local or national requirements vi a the school s own curriculum development process.! How is the service provided? Support is provided by IB-trained service providers who wor k directly with the school/group of schools.

13 Curriculum Connections Pilots The service was piloted in 21 schools in Australia, the US, and Canada. The pilot served schools seeking to align the PYP and/or the MYP with thei r local or national curriculum. A second, smaller pilot is being conducted in AEM, with the aim of testing refinements made after the first pilot. Results Schools rated their ability to connect their local requirements to IB programme(s), identify differences, support their staff and communication this information to their school community. After three quarters schools self ratings reflected an average increase of 16.02% across these categories Next Steps The service will become a mainstream offering in 2016.

14 School Enhancement Services: Learn More Visit: enhancement-services/ Attend: AEM ARC presentation at 2:15pm today Making connections between IB Programmes and your local, state, or national curriculum Review: AEM ARC presentation deck - Building Quality Curriculum: A New Service for IB Schools Indicate your interest, ask questions, share ideas: sean.rankin@ibo.org

15 Reflect What should What am I going to do first? the IB do next? Have you thought about...?

16 School Information Systems My School!

17 The My School system What is it? My School is a school information portal and system that will replace the IB Do cs system, adding functionality and improving user experience. What are the benefits? Improved user experience throughout the authorization and evaluation processes (intuitive process, on-screen help, Standards & Practices based organization) Dynamically populated school action plan, enabling better collaboration wit hin schools and between schools and IB Educators. Ongoing, direct access for both coordinators and heads to update school information, track process and access school documents and plans. Cleaner, more reliable school data My School will populate school information in other key IB systems. Strong foundation for future enhancements.! Have you logged in?

18 The My School system Have you logged in?

19 The My School system Have you logged in?

20 The My School system When will it be ready? The school profile information about authorized schools has launched. The interest form has launched for all 4 programmes. The Application for Candidacy* is projected to launch in January The Evaluation Self Study* is projected to launch mid The Application for Authorization* is projected to launch in Q What do I do now? Authorized Schools: Log in to your school profile, and ask your coordinator to do the same; update school information as needed. Schools entering Evaluation: Look for new online self-study in Candidate/Interested School: Look for communication about the transition from IB Docs to MySchool by the end of the year.! * The plan for transitioning from IB Docs to MySchool is in development.! Have you logged in?

21 Evaluation Enhancements Online self-study questionnaire! Multiple levels of support (help text) available to walk coordinators through process! Increased transparency in how to provide evidence! for practices! New evaluation guide! More informative, easier to understand report! DP includes ATL and CAS updates (CAS monitoring phased out)!!

22 Future Plans Support for Groups of Schools: Systems organized to provide better visibility of groups and member schools (with full launch of MySchool system); Group level billing (MySchool phase 2). Unified processes and data: Differentiated authorization process support; Seamless connections to IB PD information; Dashboard for authorized schools showing current status.

23 Reflect What should What am I going to do first? the IB do next? Have you thought about...?

24 Questions?

25 Discuss Discuss Discuss Discuss Discuss Discuss Discuss Discuss Discuss What should What am I going to do first? the IB do next? Have you thought about...?

26 Share Share Share What am I going to do first? What should the IB do next? Have you thought about...?

The future of IB programme evaluation

The future of IB programme evaluation Erin Albright, Head of Post-Authorisation Services Andrew Atkinson, Director of Global School Services Pamela Bender, Head of Pre-Authorisation Services Our department