Pembroke/Kings College Summer Program (PKP) Summer Student Welfare Online Orientation

Transcription

1 Pembroke/Kings College Summer Program (PKP) Summer 2014 Student Welfare Online Orientation

2 Pembroke/Kings College Summer Program Summer 2014 Welcome to your online Student Welfare online orientation for the Pembroke/Kings Summer Program. This presentation relates to UCEAP information and requirements. You will also participate in an on-site orientation given by PKP staff upon arrival in Cambridge. This short presentation will give you basic health and safety information that you will need for your stay including important local and UCEAP contact details, UCEAP insurance information and policies. Please make sure you are familiar with all the information in this presentation, bookmark the Pre-Departure Checklist webpage and download the presentation to your computer.

3 UCEAP Edinburgh Study Centre Contact Information UCEAP staff at the Study Centre in Edinburgh are here to support your through your time in Cambridge. We act as a point of liaison between PKP staff and UCEAP in Goleta and are responsible for UC course registration, grade processing and assisting with any welfare or other concerns you have. Please do not hesitate to contact us. Contact Name Fraser Bryden Programme Officer Contact Details fraser.bryden@uceapedinburgh.org.uk Tel: Hilary Noyce Programme Manager hilary.noyce@uceapedinburgh.org.uk Tel: The UCEAP Edinburgh Study Centre is located at 25 Buccleuch Place, Edinburgh, EH8 9LN.

4 Emergency Contact Information Please take note of the following emergency numbers and keep to hand. You will receive a UCEAP Emergency Contact Detail card from PKP staff upon arrival. Please keep a copy in your wallet/purse. If lost, let us know immediately and we will send another to your Cambridge address.

5 Emergency Contact Information UK Emergency Services: If you are in immediate danger or require the assistance of the Police, Ambulance, Fire Bridge or other rescue services, call 999 UCEAP Emergency Contact Numbers: You can reach UCEAP UK Study Centre staff on the following emergency freephone number. This number can be called from within the UK only. UCEAP Emergency Contact Number in California: Europ Assistance/USA: 24/7 Travel and Emergency Assistance while abroad: As part of your UCEAP insurance, Europ Assistance provides emergency medical and travel assistance services. Please note, there is a high likelihood that you will be connected to the 24/7 centre in the US and not in Europe. US Embassy in London: If your passport is lost or stolen during your stay you or if you are in need of emergency assistance from the US Embassy, call Tel: ( ) TOLL-FREE international collect call OPS@europassistance-usa.com Tel: Address: 24 Grosvenor Road, London, W1A 2LQ

6 UCEAP Insurance Information: You are automatically enrolled in UCEAP Insurance. Full details of your UCEAP insurance cover can be found on the following link along with details on how to make a claim: Print off the policy brochure or save a copy to your computer and familiarise yourself with the details. If you have any queries, please contact UCEAP Edinburgh Study Centre staff. N.B. (1) If you are involved in an incident or have any serious health-related issue occur during your time in Cambridge, you must also report this to UCEAP Edinburgh Study Centre staff. (2) In order to make a claim through your UCEAP insurance for lost or stolen belongings, you will need to obtain a police report within 24 hours of the incident occurring. (3) If making a claim for medical expenses, be sure to request a receipt from the medical centre/pharmacy as you will need to provide this to the insurance company.

7 Contact Details As soon as know your Cambridge residence address, you must register your contact details with UCEAP in the MyEAP Contact Info section under Address Abroad While Participating in EAP. Once you have obtained a UK cell phone or if you intend to use your US cell phone number whilst abroad, please enter this. If you replace your phone number, you can update this information at any point. This must be completed by TUESDAY 1 JULY by 5pm You must also regularly check your UC address.

8 Cell Phones Cell phones are called mobile phones in the UK. Pay-As-You-Go is the most common plan for study abroad students as it offers flexibility and good rates. Often UCEAP students purchase an inexpensive handset and a SIM card with their chosen plan: either free texts or free minutes or a combination of the two. For Further information on cell phone providers in Cambridge, please see the PKP website: Communication, Internet & Phones The Essential Programme Information webpage also contains very useful information on what to pack and travel advice.

9 Travel If you are going to be leaving Cambridge for longer than 24 hours, it is mandatory that you inform UCEAP by completing the Travel Signout form in MyEAP. We must know how to reach you in case of an emergency. Please let friends and family know where you are going and when you will return to campus. Travel Advice: Always take EUROP ASSISTANCE/USA, UCEAP Emergency Contact details and Insurance information with you Research the area you are going, know where the local hospitals, police stations, US Embassy are located. Know how to get help in case of an emergency. Take a photocopy of your passport with you Be extremely careful with your belongings. Unfortunately pickpocketing is common in all large European cities.

10 UCEAP Policies Familiarize yourself with all UCEAP policies. You are a representative of the University of California and failure to adhere to any of these policies may result in dismissal from the program. UCEAP Policies can be found on the UCEAP Pre-Departure Checklist website under the Policy tab and are hyperlinked below: Official UCEAP Policies Academic Conduct Policy Mandatory Student Insurance Policy Program Suspension Policy Sexual Harassment Policy Student Conduct and Discipline Policy Student Privacy Policy Student Travel Policy Substance Abuse Policy University of California Sexual Harassment and Sexual Violence Policy

11 Checklist From this presentation you should have learnt: UCEAP Edinburgh Study Centre staff contact details Who to contact in an emergency Where to find UCEAP insurance information and how to get assistance while abroad How to register you contact details with UCEAP - Deadline Tuesday 1 st July at 5pm How and when to submit a Travel Signout Form UCEAP Policies We hope you have a great time on your PKP Summer experience but please do not hesitate to get in touch with UCEAP Edinburgh staff if you require any assistance at all.