Critical Incident Policy and Procedure

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Critical Incident Policy and Procedure"

Transcription

1 Critical Incident Policy and Procedure Purpose: This document outlines AICL policy, support mechanisms and procedures for managing a critical incident. This policy will ensure that AICL has: An effective approach in responding to critical incidents as they occur; Appropriate support and counselling services available to those affected; Appropriate training and information resources provided to staff. Relationship to the National Code Under Standard 6.4 of the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students, the registered provider must have a documented critical incident policy together with procedures that covers the action to be taken in the event of a critical incident, required follow-up to the incident, and records of the incident and action taken.. Definition: A critical incident is defined by the National Code as a traumatic event, or the threat of such (within or outside Australia), which causes extreme stress, fear or injury. Critical incidents are not limited to, but could include: o missing students; o severe verbal or psychological aggression; o death, serious injury or any threat of these; o natural disaster; and o Issues such as domestic violence, sexual assault, drug or alcohol abuse. Non-life threatening events could still qualify as critical incidents/accidents. Critical Incident Team / Coordinating Group Managing Director Director of Marketing Academic Heads Team Operations Manager Critical Incident Policy V Page 1 of 5

2 Student Welfare Officer Other key stakeholders (e.g. Accommodation Provider; Student Services Personnel may be called depending upon the situation) The Critical Incident Coordinating Group is responsible for assessing risks and response actions liaison with emergency and other services contact with students relatives and other appropriate contacts liaison with other external bodies, such as homestays, carers or foreign embassies counseling and managing students and staff not directly involved in the incident. Action Plan: When a critical incident occurs, the Managing Director will call a meeting with the other members of the Critical Incident Team/Coordinating Group. The Managing Director (or the Operations Manager) will be the Coordinator of the emergency response. The Critical Incident Coordinating Group will set in motion a critical incident action plan to manage various aspects arising from the incident, including communication strategies. This will include creating and disseminating a plan and its procedures a review of the plan, and Staff development and training. Follow-up and evaluation: A review and evaluation of the response to the critical incident will be conducted and the procedures reviewed by the Critical Incident Team/Critical Incident Coordinating Group and/or other stakeholders. Resources: Changes to the policy and procedures, including updating resources, will be made as soon as practicable following the review and evaluation. Procedure: The AICL Critical Incident procedures detailed below include: Reporting and recording Detailed action plan Staff training Critical Incident Policy V Page 2 of 5

3 Recording and Reporting The Educational Services for Overseas Students Act 2000 (ESOS Act) requires AICL to notify the Department of Education as soon as practical after a critical incident involving an international student. In the case of a student's death or other absence affecting the student's attendance and course progression, the incident will need to be reported via the Provider Registration and International Student Management System (PRISMS). The incident will be recorded using the Critical Incident form. Appropriate Managers will log on the Continuous Improvement Register any initiative relating to the prevention of the incident or any action. On-campus Incidents If the incident is on campus, the first action will be to contact the emergency services - fire, ambulance or police as would be the case with other Workplace Health and Safety matters. The Managing Director must also be contacted immediately when the incident involves death, serious injury or a threat to life or property. Off-campus Incidents If the critical incident involves a student and is off-campus, the person receiving the information must immediately contact the Managing Director. Out of normal business hours Incidents If the incident occurs during out of normal business hours the student should contact AICL on the After Hours Emergency Contact Number. After Hours Emergency Contact Number : Jin Heung Yang - CEO Key Details to be Reported Key details to report include the time, location and nature of the incident (e.g. threat, accident, death or injury), names and roles of persons involved. The Coordinating Team/Group At the initial meeting, the task of the group is to: Create for themselves a clear understanding of the known facts. Plan an immediate response. Plan ongoing strategies. Allocate individual roles/responsibilities for ongoing tasks. Critical Incident Policy V Page 3 of 5

4 Immediate response 1. Notify the responsible person as outlined above 2. Immediately after notification of the incident the following questions need to be addressed by the Coordinator What happened? What makes the event critical? When did the incident occur? Where did it happen? Who was involved? Who needs assistance? What is the most appropriate intervention? 3. If Emergency Support Services such as fire, ambulance or police are required Dial In the case that it is decided that evacuation is an appropriate intervention, the evacuation procedure should be utilized. 5. Arrange a time and place for an initial group/individual debriefing session with Counselors. In this session, an opportunity is given to share the impact of the event, discuss various interpretations of the event in cultural/ethnic terms, the resulting sense of vulnerability, the experience of painful emotions and the normalization of reactions. 6. Organise a tasks timetable for the next hour/s, day/s etc. 7. Plan ongoing feedback and regular meetings so that the coordinating team is continually in touch and working together. 8. Confirm access to emergency funds if necessary. STUDENT FILE ESSENTIALS Student Record files which include the following information are being maintained using the AICL Student Management System. Copy of Passport, including number, photo page, and visa page Student s address and telephone number Student s religion Emergency contact telephone, with next of kin details, agent or sponsor (if applicable) Any other identification details - student ID, course details, medical conditions, allergy information etc. Critical Incident Policy V Page 4 of 5

5 CRITICAL INCIDENT RECOVERY TIMELINE In order to successfully manage a critical incident, AICL will always take appropriate action and provide support during and after a critical incident. The recovery timeline following a critical incident will vary depending on the circumstances Immediately (and within 24 hours) Gather accurate facts and information. If possible re-establish a sense of routine within the Institute. Staff members and students will be safe once the regular patterns of management and have been re-established. Within hours Engage support services to manage the reactions of staff and students. Monitor the support services provided. Provide additional assistance if required and when necessary. Provide a formal staff meeting with professional input ( if appropriate). The first two weeks after the critical incident Monitor progress of those hospitalized, injured or off work. Identify behavioral changes and the possibility of post traumatic stress disorder and refer to Health Contacts for Mental Health Services; Stay alert for delayed reactions from staff and students. In the Long Term Plan for and be sensitive to anniversaries, inquests and legal proceedings Access specialist support if needed. Staff training and recovery management Sample documents Media hints Critical Incident Policy V Page 5 of 5

Student Critical Incident Procedure

Student Critical Incident Procedure Student Critical Incident Procedure Policy Hierarchy link Responsible Officer Contact Officer Superseded Documents File Number 2016/08773 Education Services for Overseas Students Act 2000 (as amended)

More information

CRITICAL INCIDENT POLICY

CRITICAL INCIDENT POLICY CRITICAL INCIDENT POLICY Endorsed September 2009 Next Review November 2011 Gymnastics Queensland Critical Incident Policy Version 1 (September 2009) 1 Contents 1. Position statement... 3 2. Purpose...

More information

AUSTRALIAN COLLEGE OF THEOLOGY

AUSTRALIAN COLLEGE OF THEOLOGY AUSTRALIAN COLLEGE OF THEOLOGY Critical Incident Policy Approval Resolution No: DIR1412-18.3 Date: 8 December 2014 Table of Contents Part A: Policy... 1 1. Purpose and Scope... 1 2. Policy Level... 1 3.

More information

CRITICAL INCIDENT MANAGEMENT PROCEDURE

CRITICAL INCIDENT MANAGEMENT PROCEDURE PURPOSE CRITICAL INCIDENT MANAGEMENT PROCEDURE This Procedure outlines the processes to be followed in response to a Critical Incident occurring on any of the University s campuses or locations (whether

More information

Critical Incident Policy Version: 1.01 Date: 11/04/2012

Critical Incident Policy Version: 1.01 Date: 11/04/2012 Title: Critical Incident Policy Version: 1.01 Date: 11/04/2012 Policy Area: Academic Governance Approval: Chairperson, Academic Board Next Review: 02/2013 Signature: [NOTE: Vose College has not yet been

More information

Wide Bay Respite Services Supporting the caring role of families. Service Management Policy

Wide Bay Respite Services Supporting the caring role of families. Service Management Policy Service Management Policy Organisation Structure Flowchart Legislation / Industry Standards Department of Communities, Child Safety & Disability Services (Funding Body) Board of Management Other Agencies

More information

CRITICAL INCIDENT RESPONSE POLICY

CRITICAL INCIDENT RESPONSE POLICY CRITICAL INCIDENT RESPONSE POLICY Policy Status CURRENT Policy Classification Operational Date of Policy 2005 Date of Review 2011 PREAMBLE A critical incident can occur at any time and in turn will affect

More information

Sample Emergency and Critical Incident Policy and Procedure

Sample Emergency and Critical Incident Policy and Procedure Sample Emergency and Critical Incident Policy and Procedure 1. Purpose and Scope Emergencies and critical incidents in the workplace can affect people physically and psychologically, and affect program

More information

Policy for Preventing and Managing Critical Incident Stress

Policy for Preventing and Managing Critical Incident Stress Policy for Preventing and Managing Critical Incident Stress Document reference number HSAG 2012/3 Document developed by Revision number 1.0 Document approved by Consultation with 14 September 2012 Presented

More information

The Australian College of Physical Education

The Australian College of Physical Education Page 1 of 29 The Australian College of Physical Education Policy Document CRITICAL INCIDENT POLICY 1. Introduction 1.1 In the event of a critical incident, The Australian College of Physical Education

More information

YAGOONA PUBLIC SCHOOL Policy for the Management of Critical Incidents

YAGOONA PUBLIC SCHOOL Policy for the Management of Critical Incidents * RATIONALE YAGOONA PUBLIC SCHOOL Policy for the Management of Critical Incidents Schools are susceptible to, and greatly influenced by, the events and happenings which take place in the community. As

More information

CRITICAL INCIDENT CRITICAL INCIDENT

CRITICAL INCIDENT CRITICAL INCIDENT Catholic Schools Office Diocese of Maitland-Newcastle Critical Incident Management Policy criticalincident incidentmanagement incidentmanagement INCIDENT INCIDENT INCI- D E N T S management critical incident

More information

Critical Incident Policy. Document Sponsor: Dr Stephen Weller Deputy Vice-Chancellor, University Services and Head of Campus, Cairns

Critical Incident Policy. Document Sponsor: Dr Stephen Weller Deputy Vice-Chancellor, University Services and Head of Campus, Cairns Critical Incident Policy Document Sponsor: Dr Stephen Weller Deputy Vice-Chancellor, University Services and Head of Campus, Cairns Document Date: 14 September 2011 Contents Intent... 1 Scope... 1 Definitions...

More information

2-D2 Reviewed 2011 Review 2014 ST JOSEPH S SCHOOL S O U T H E R N C R O S S CRISIS MANAGEMENT PLANNING IN CATHOLIC SCHOOLS

2-D2 Reviewed 2011 Review 2014 ST JOSEPH S SCHOOL S O U T H E R N C R O S S CRISIS MANAGEMENT PLANNING IN CATHOLIC SCHOOLS ST JOSEPH S SCHOOL S O U T H E R N C R O S S CRISIS MANAGEMENT PLANNING IN CATHOLIC SCHOOLS RATIONALE Catholic schools have a responsibility to provide a safe and supportive environment for staff, students

More information

Emergency and Critical Incident Policy and Procedure

Emergency and Critical Incident Policy and Procedure Emergency and Critical Incident Policy and Procedure 1. Purpose and scope Emergencies and critical incidents in the workplace can affect people physically and psychologically, and affect the business continuity

More information

MOERLINA SCHOOL CRISIS MANAGEMENT POLICY & PROCEDURES. Reviewed July 2015 Next Review July 2016

MOERLINA SCHOOL CRISIS MANAGEMENT POLICY & PROCEDURES. Reviewed July 2015 Next Review July 2016 MOERLINA SCHOOL CRISIS MANAGEMENT POLICY & PROCEDURES Reviewed July 2015 Next Review July 2016 CONTENTS 1. Policy Statement 2. Crisis Management Team (CMT) 3. Crisis Management 4. Communication 5. Information

More information

CRITICAL INCIDENT RESPONSE POLICY

CRITICAL INCIDENT RESPONSE POLICY ST URSULA S COLLEGE TOOWOOMBA CRITICAL INCIDENT RESPONSE POLICY D:\Dropzone (M Drive)\College Policies and Handbooks Current\3. Critical Incident Policy Current Current\004 ST URSULA CRITICAL INCIDENT

More information

Critical Incident Peer Support

Critical Incident Peer Support Critical Incident Peer Support Agency Administrator s Briefing Critical Incidents A critical incident is any unexpected, traumatic event that affects an individual s feelings of personal safety, their

More information

Critical Incident Management Policy

Critical Incident Management Policy Name of Policy Critical Incident Management Policy Description of Policy This policy outlines ACU s commitment to effectively respond and manage incidents and critical incidents. Students, staff, contractors

More information

WORKPLACE VIOLENCE PREVENTION. Definition. Definition Cont d. Health Care and Social Service Workers

WORKPLACE VIOLENCE PREVENTION. Definition. Definition Cont d. Health Care and Social Service Workers WORKPLACE VIOLENCE PREVENTION Health Care and Social Service Workers Definition Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting A workplace

More information

Out of Hours On-Call Manager Policy

Out of Hours On-Call Manager Policy Out of Hours On Call ON CALL SYSTEM. REMEMBER: Out of hours means between the hours of 17.00 Hours 9.00 Hours (weekdays). Weekends and Bank Holidays (24 Hours) Major incidents especially those involving

More information

Department of Administrative Services Workplace Violence Prevention Policy

Department of Administrative Services Workplace Violence Prevention Policy Department of Administrative Services Workplace Violence Prevention Policy Policy Purpose The Department of Administrative Services is committed to providing its employees a work environment that is safe,

More information

Family Day Care Emergency, Evacuation, Incident, Injury, Trauma & Illness

Family Day Care Emergency, Evacuation, Incident, Injury, Trauma & Illness Procedure Family Day Care Emergency, Evacuation, Incident, Injury, Trauma & Illness Table of Contents Table of Contents... 1 Family Day Care Emergency, Evacuation, Incident, Injury, Trauma & Illness...

More information

CRITICAL/NON CRITICAL INCIDENT MANAGEMENT AND REPORTING PROCEDURE

CRITICAL/NON CRITICAL INCIDENT MANAGEMENT AND REPORTING PROCEDURE CRITICAL/NON CRITICAL INCIDENT MANAGEMENT AND REPORTING PROCEDURE This procedure must be read in conjunction and interpreted in line with the Critical/Non Critical Incident Management and Reporting policy.

More information

Management Assistance Program

Management Assistance Program Management Assistance Program COMMUNICATING WITH EMPLOYEES DURING A CRISIS: How to prepare and help employees cope with a workplace related crisis GOALS: The goal of this module is to provide organizations,

More information

Government of Western Australia Department for Child Protection and Family Support. How do I recognise when a child is at risk of abuse or neglect?

Government of Western Australia Department for Child Protection and Family Support. How do I recognise when a child is at risk of abuse or neglect? Government of Western Australia Department for Child Protection and Family Support How do I recognise when a child is at risk of abuse or neglect? Physical abuse Physical abuse is when someone is deliberately

More information

Health and safety guidance for research undertaken in the community

Health and safety guidance for research undertaken in the community Health and safety guidance for research undertaken in the community Document control information Published document name: research-comm-gn.pdf Date issued: September 2012 Version: 3.0 Previous review dates:

More information

Incident Reporting Procedure

Incident Reporting Procedure Number 1. Purpose This outlines the process for reporting and investigating incidents that occur in the West Coast District Health Board (WCDHB) Services with a view to preventing recurrence. 2. Application

More information

Violence at work A guide for employers

Violence at work A guide for employers at work A guide for employers People who deal directly with the public may face aggressive or violent behaviour. They may be sworn at, threatened or even attacked. AT WORK a guide for employers This document

More information

QUICK REFERENCE GUIDE. Workplace Violence. What You Need to Know to Protect Yourself and Your Employees

QUICK REFERENCE GUIDE. Workplace Violence. What You Need to Know to Protect Yourself and Your Employees QUICK REFERENCE GUIDE Workplace Violence What You Need to Know to Protect Yourself and Your Employees Types of Workplace Violence: 2 Workplace Violence While the motivation and circumstances of each incident

More information

A. Background and rationale: B. Authority: C. Applicability: trips of 3 nights or more

A. Background and rationale: B. Authority: C. Applicability: trips of 3 nights or more Faculty Members Traveling Off-Campus With Students Policy January 2016 Wendy Sternberg, Dean of Academic Departments and Programs A. Background and rationale: There are several circumstances under which

More information

University of Prince Edward Island. Emergency Management Plan

University of Prince Edward Island. Emergency Management Plan Emergency Management Plan March 2012 ON CAMPUS Emergency Dial Security Assistance Dial 566-0384 OFF CAMPUS SUPPORT AGENCIES Fire & Ambulance... 9-1-1 Charlottetown Fire Department... 566-5548 Fire Marshal...

More information

SUMMARY of Suggested School Nurse's Roles and Responsibilities from the VERMONT SCHOOL CRISIS GUIDE CRISIS PRIORITIES ROLES & RESPONSIBILITIES ALL

SUMMARY of Suggested School Nurse's Roles and Responsibilities from the VERMONT SCHOOL CRISIS GUIDE CRISIS PRIORITIES ROLES & RESPONSIBILITIES ALL ALL Anaphylaxis (Severe Allergic Reaction) Health and safety of students, staff, and responders Locate and follow the individual's anaphylaxis plan. (1) Have emergency "GO" bag ready at all times. (2)

More information

BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 3/17/08 (abridged)

BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 3/17/08 (abridged) BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 3/17/08 (abridged) This document is a synopsis of the planning and preparation the College has undertaken to handle emergencies in a professional, efficient,

More information

7 FAM 1930 GENERAL GUIDELINES FOR ASSISTING VICTIMS OF CRIMES

7 FAM 1930 GENERAL GUIDELINES FOR ASSISTING VICTIMS OF CRIMES 7 FAM 1930 GENERAL GUIDELINES FOR ASSISTING VICTIMS OF CRIMES (CT:CON-407; 06-29-2012) (Office of Origin: CA/OCS/L) 7 FAM 1931 BASIC PRINCIPLES OF VICTIM ASSISTANCE Following are basic principles of victim

More information

ITS TIME TO TALK LAWS PROTECTING CHILDRENC F L FAMILY LAW. Presented by Maha Najjarine 20 February 2013

ITS TIME TO TALK LAWS PROTECTING CHILDRENC F L FAMILY LAW. Presented by Maha Najjarine 20 February 2013 ITS TIME TO TALK LAWS PROTECTING CHILDRENC F L FAMILY LAW Presented by Maha Najjarine 20 February 2013 MY ROLE Legal Aid NSW Family Law Early Intervention Unit Community Legal Education Solicitor Contact:

More information

Social and Emotional Wellbeing

Social and Emotional Wellbeing Social and Emotional Wellbeing A Guide for Children s Services Educators Social and emotional wellbeing may also be called mental health, which is different from mental illness. Mental health is our capacity

More information

BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 1/2016 (abridged)

BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 1/2016 (abridged) BRYN MAWR COLLEGE EMERGENCY RESPONSE PLAN Revised 1/2016 (abridged) This document is a synopsis of the planning and preparation the College has undertaken to handle emergencies in a professional, efficient,

More information

OCPS Tech Centers Orlando Campus. Annual Security Report

OCPS Tech Centers Orlando Campus. Annual Security Report OCPS Tech Centers Orlando Campus Annual Security Report 2015 2016 1. Current campus policies regarding procedures for students and others to report criminal actions or other emergencies occurring on campus.

More information

Emergency Response Guidelines and Procedures for OHIO Programs Education Abroad Ohio University. Table of Contents

Emergency Response Guidelines and Procedures for OHIO Programs Education Abroad Ohio University. Table of Contents 1 Emergency Response Guidelines and Procedures for OHIO Programs Education Abroad Ohio University Emergency Plan and Procedures Table of Contents Introduction, definitions, and operating principles page

More information

CRAIG HOSPITAL POLICY/PROCEDURE

CRAIG HOSPITAL POLICY/PROCEDURE CRAIG HOSPITAL POLICY/PROCEDURE Approved: DD 3/06; SC, MEC, NPC 04/06; Effective Date: 06/98 P&P 5/06, 09/07; SC, 09/10; 10/10 P&P Attachments: None Revised Date: 03/02, 1/05, 4/06, 09/07, 09/10 Forms:

More information

1.6 John Pujajangka Piyirn School Crisis Management Plan (2012)

1.6 John Pujajangka Piyirn School Crisis Management Plan (2012) 1.6 John Pujajangka Piyirn School Crisis Management Plan (2012) Rationale It is acknowledged that in a community school it is essential to maintain contact between both community and school when addressing

More information

HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE

HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE HEADWAY EAST KENT LIMITED SERVICE USERS GUIDE Welcome to Headway East Kent Limited. This document is an introduction to our services and lays out what you can expect from staff and volunteers of Headway.

More information

KEYHAM LODGE SCHOOL CHILD PROTECTION POLICY

KEYHAM LODGE SCHOOL CHILD PROTECTION POLICY KEYHAM LODGE SCHOOL CHILD PROTECTION POLICY Date Reviewed: December 2010 Endorsed by Governors 25/11/09 Review date: Autumn term 2011 Consultation: Dissemination: Headteacher, Deputy Head, Assistant Heads,

More information

RESPONDING TO AN UNEXPECTED CRITICAL INCIDENT RESULTING IN SIGNIFICANT HARM OR DEATH OF A CHILD, YOUNG PERSON OR ADULT IN SCHOOLS OR OTHER SETTINGS

RESPONDING TO AN UNEXPECTED CRITICAL INCIDENT RESULTING IN SIGNIFICANT HARM OR DEATH OF A CHILD, YOUNG PERSON OR ADULT IN SCHOOLS OR OTHER SETTINGS RESPONDING TO AN UNEXPECTED CRITICAL INCIDENT RESULTING IN SIGNIFICANT HARM OR DEATH OF A CHILD, YOUNG PERSON OR ADULT IN SCHOOLS OR OTHER SETTINGS GUIDANCE TO SUPPLEMENT: A SCHOOL S GUIDE TO MANAGING

More information

Statutory notification about a person who lives in a care home

Statutory notification about a person who lives in a care home Statutory notification about a person who lives in a care home Please read Guidance for Providers: How to tell us about notifiable events for detailed advice on how and when to make statutory notifications

More information

City of London Supported Housing. Incident Reporting Procedure

City of London Supported Housing. Incident Reporting Procedure City of London Supported Housing Incident Reporting Procedure Policy purpose Policy scope Legal requirements Definition of Responsibilities Mandatory procedures Practical guidance Related - Serious incident

More information

URI Faculty Led Education Abroad Handbook 2013

URI Faculty Led Education Abroad Handbook 2013 THE UNIVERSITY OF RHODE ISLAND URI Faculty Led Education Abroad Handbook 2013 Office of International Education 37 Lower College Road Kingston, RI 02881 P: 401.874.2019 E: spoie@etal.uri.edu Table of Contents

More information

What is DOMESTIC VIOLENCE?

What is DOMESTIC VIOLENCE? What is DOMESTIC VIOLENCE? Domestic violence is a pattern of control used by one person to exert power over another. Verbal abuse, threats, physical, and sexual abuse are the methods used to maintain power

More information

Critical Incident Management Plan

Critical Incident Management Plan Critical Incident Management Plan 1. PURPOSE/ PREAMBLE BCIT is committed to promoting individual and community well-being, safety and security by protecting the learning, teaching and working environments

More information

GREENWOOD INTERNATIONAL SCHOOL

GREENWOOD INTERNATIONAL SCHOOL GREENWOOD INTERNATIONAL SCHOOL EMERGENCY CRISIS MANAGEMENT PLAN REVISED ON DECEMBER 2011 Website: www.greenwood.sch.ae E-mail: info@greenwood.sch.ae Promulgation Statement Greenwood International School

More information

EMERGENCY PREPAREDNESS AND CRISIS MANAGEMENT PLAN

EMERGENCY PREPAREDNESS AND CRISIS MANAGEMENT PLAN EMERGENCY PREPAREDNESS AND CRISIS MANAGEMENT PLAN MAY 2009 Public Web Version Getting Help Immediately Any situation requiring immediate response from police, fire, or emergency medical services to preserve

More information

Incident Reporting Policy

Incident Reporting Policy Document Name: Incident Reporting Policy Issue Date: 11/12/2012 Adventist Aged Care Incident Reporting Policy 1. Introduction 2. Purpose 3. Scope 4. Legislative Obligations 5. Procedure 6. Documentation

More information

ENACTED BY LEGISLATURE: MAY 20, 2002 CITE AS: 6 HCC Authority. See basic document (Occupational Safety and Health Program Act).

ENACTED BY LEGISLATURE: MAY 20, 2002 CITE AS: 6 HCC Authority. See basic document (Occupational Safety and Health Program Act). HO-CHUNK NATION CODE (HCC) TITLE 6 PERSONNEL, EMPLOYMENT AND LABOR CODE SECTION 8 OCCUPATIONAL SAFETY AND HEALTH PROGRAM ACT OF 2002 SUBSECTION 17 WORKPLACE VIOLENCE PREVENTION ENACTED BY LEGISLATURE:

More information

Departmental Policy for Handling of Domestic Violence Incidents Involving Law Enforcement Officers 1

Departmental Policy for Handling of Domestic Violence Incidents Involving Law Enforcement Officers 1 Departmental Policy for Handling of Domestic Violence Incidents Involving Law Enforcement Officers 1 This Policy, prepared by the Division of Criminal Justice, is intended to serve as a model for the law

More information

Travel Assistance. Security That Travels With You. Standard Insurance Company. Travel Assistance

Travel Assistance. Security That Travels With You. Standard Insurance Company. Travel Assistance Travel Assistance Security That Travels With You Standard Insurance Company Travel Assistance If you made a list of things that were important to you, security and health would probably be at the top.

More information

LESSONS LEARNED & THE FUTURE OF WORKPLACE VIOLENCE PREVENTION PROGRAMS

LESSONS LEARNED & THE FUTURE OF WORKPLACE VIOLENCE PREVENTION PROGRAMS LESSONS LEARNED & THE FUTURE OF WORKPLACE VIOLENCE PREVENTION PROGRAMS PATRICK PRINCE, M.A. PRINCE & PHELPS CONSULTANTS (310) 454-0926 princephelps@aol.com The Challenges of Workplace Violence Prevention

More information

Family Assistance Plan

Family Assistance Plan 25 of 86 26 of 86 Washington Metropolitan Area Transit Authority Family Assistance Plan Safety and Security Committee November 18, 2010 Purpose Update on the development of Metro s plan to be more fully

More information

Guidelines for Setting up Security Measures to Stop Domestic Violence in the Workplace

Guidelines for Setting up Security Measures to Stop Domestic Violence in the Workplace Guidelines for Setting up Security Measures to Stop Domestic Violence in the Workplace As of June 15, 2010, all employers in Ontario are responsible for protecting workers when domestic violence follows

More information

Campus Violence Prevention An Integrated Approach to Threat Assessment and Case Management

Campus Violence Prevention An Integrated Approach to Threat Assessment and Case Management Campus Violence Prevention An Integrated Approach to Threat Assessment and Case Management California State University Risk Management Authority 2008 Conference Patrick Prince, M.A. PRINCE & PHELPS CONSULTANTS

More information

THE CATHOLIC UNIVERSITY OF AMERICA Center for Global Education Washington, D.C. 20064 202-319-5618 Fax: 202-319-6673

THE CATHOLIC UNIVERSITY OF AMERICA Center for Global Education Washington, D.C. 20064 202-319-5618 Fax: 202-319-6673 THE CATHOLIC UNIVERSITY OF AMERICA Center for Global Education Washington, D.C. 20064 202-319-5618 Fax: 202-319-6673 CUA Overseas Crisis Management Protocol as of December 5, 2011 Crises are always a potential

More information

MEDICAL CLEARANCE FORM CHECKLIST

MEDICAL CLEARANCE FORM CHECKLIST Office of Study Abroad 720 Northern Blvd Brookville, NY 11548 (516) 299-2508 patricia.seaman@liu.edu MEDICAL CLEARANCE FORM CHECKLIST Read all requirements and instructions carefully. MEDICAL HEALTH HISTORY

More information

Student & Health Information for Bates College Off-Campus Short Term Courses

Student & Health Information for Bates College Off-Campus Short Term Courses Student & Health Information for Bates College Off-Campus Short Term Courses 1. Name Program/Course Bates ID # Email Cell phone: Home Address: Date of Birth Nationality If course is going abroad, attach

More information

University of Nottingham Emergency Procedures and Recovery Policy

University of Nottingham Emergency Procedures and Recovery Policy University of Nottingham Emergency Procedures and Recovery Policy Guidelines for High Hazard Schools and Departments 1. Introduction The University of Nottingham is committed to the identification and

More information

St Philip Neri RC Primary School. Critical Incident/Disaster Recovery Policy

St Philip Neri RC Primary School. Critical Incident/Disaster Recovery Policy St Philip Neri RC Primary School Critical Incident/Disaster Recovery Policy Contents Page 1 Page 2-4 Critical Incident Management Crisis Management Plan Appendices Appendix 1 Appendix 2 Appendix 3 Appendix

More information

Do you help people recover from trauma? training programs

Do you help people recover from trauma? training programs Do you help people recover from trauma? 2015 training programs Do you or your staff help people who have experienced trauma? Phoenix Australia s training programs teach the skills required by a range of

More information

Safeguarding adults from neglect and abuse

Safeguarding adults from neglect and abuse Safeguarding adults from neglect and abuse This leaflet explains what adult abuse is and tells you where to go in Leeds for advice and support. Introduction The Leeds Safeguarding Adults Partnership includes

More information

WHAT IS PTSD? A HANDOUT FROM THE NATIONAL CENTER FOR PTSD BY JESSICA HAMBLEN, PHD

WHAT IS PTSD? A HANDOUT FROM THE NATIONAL CENTER FOR PTSD BY JESSICA HAMBLEN, PHD WHAT IS PTSD? A HANDOUT FROM THE NATIONAL CENTER FOR PTSD BY JESSICA HAMBLEN, PHD Posttraumatic Stress Disorder (PTSD) is an anxiety disorder that can occur following the experience or witnessing of a

More information

CRITICAL INCIDENT MANAGEMENT PLAN WELLINGTON CAMPUS 2009

CRITICAL INCIDENT MANAGEMENT PLAN WELLINGTON CAMPUS 2009 CRITICAL INCIDENT MANAGEMENT PLAN WELLINGTON CAMPUS 2009 TABLE OF CONTENTS SECTION ONE INTRODUCTION 3 1.1 OVERVIEW OF CRITICAL INCIDENTS 4 SECTION TWO IMMEDIATE ACTIONS & COMMUNICATION 6 2.1 CRITICAL INCIDENT

More information

Essential Trauma Informed Practices in Schools. Shannon Cronn, N.C.S.P. Barb Iversen, M.C.

Essential Trauma Informed Practices in Schools. Shannon Cronn, N.C.S.P. Barb Iversen, M.C. Essential Trauma Informed Practices in Schools Shannon Cronn, N.C.S.P. Barb Iversen, M.C. Objectives: Participants attending this session will be able to: Define trauma Explain how trauma may impact child/teen

More information

University of Illinois at Chicago Student Sexual Misconduct and Sexual Violence Interim Policy

University of Illinois at Chicago Student Sexual Misconduct and Sexual Violence Interim Policy University of Illinois at Chicago Student Sexual Misconduct and Sexual Violence Interim Policy Introduction The University of Illinois at Chicago is committed to creating a safe and secure community for

More information

Specification for Learning and Qualifications for Common Security Industry Knowledge

Specification for Learning and Qualifications for Common Security Industry Knowledge Specification for Learning and Qualifications for Common Security Industry Knowledge December 2014 Security Industry Authority PO Box 49768 London WC1V 6WY E-mail info@the-sia.org.uk www.the-sia.org.uk

More information

Campus Crime Awareness

Campus Crime Awareness 1 of 5 2/24/2009 9:22 AM Campus Crime Awareness Title II of the Student Right to Know and Campus Security Act, know as the Campus Crime Awareness and Campus Security Act of 1990, requires that colleges

More information

Sample Language for Interim and Supportive Measures to Protect Students Following an Allegation of Sexual Misconduct

Sample Language for Interim and Supportive Measures to Protect Students Following an Allegation of Sexual Misconduct Sample Language for Interim and Supportive Measures to Protect Students Following an Allegation of Sexual Misconduct I. Introduction The Task Force to Protect Students from Sexual Assault is committed

More information

CHC52015 Diploma of Community Services

CHC52015 Diploma of Community Services CHC52015 Diploma of Community Services Release 1 CHC52015 Diploma of Community Services Modification History Release Release 1 Comments This version was released in CHC Community Services Training Package

More information

WORKPLACE VIOLENCE PREVENTION. Office of Security Michael McManus

WORKPLACE VIOLENCE PREVENTION. Office of Security Michael McManus WORKPLACE VIOLENCE PREVENTION Office of Security Michael McManus Definition A workplace may be any location either permanent or temporary where an employee performs any work-related duty Workplace violence

More information

CIMAT Crisis Management Plan for. Overseas Student Activities

CIMAT Crisis Management Plan for. Overseas Student Activities CIMAT Crisis Management Plan for Overseas Student Activities June 2011 SCOPE This Crisis Management Plan is developed by the Critical Incident Management Team (CIMAT) of (CityU) to provide guidelines and

More information

When should this tool be used?

When should this tool be used? Protecting adults at risk: The London Multi-agency policy and procedures to safeguard adults from abuse. Practice Guidance: Safeguarding Adults Risk Assessment & Risk Rating Tool Why do we need this tool?

More information

ANGELE DAVIS COMMISSIONER OF ADMINISTRATION. State of Louisiana. Division of Administration Office of Human Resources

ANGELE DAVIS COMMISSIONER OF ADMINISTRATION. State of Louisiana. Division of Administration Office of Human Resources BOBBY J INDAL GOVERNOR State of Louisiana Division of Administration Office of Human Resources ANGELE DAVIS COMMISSIONER OF ADMINISTRATION DIVISION OF ADMINISTRATION PERSONNEL POLICY NO. 93 EFFECTIVE DATE:

More information

Rape and sexual assault abroad

Rape and sexual assault abroad Rape and sexual assault abroad www.gov.uk/fco Information for victims b Information for victims Rape and sexual assault can happen to women and men of all ages and backgrounds. While most visits abroad

More information

Guidance tool for Office and administration

Guidance tool for Office and administration Guidance tool for Office and administration First page introduces: Tips on how to collect data regarding the psychosocial working environment. Guidelines for introductory talk prior to inspection regarding

More information

Travel Assistance. Security That Travels With You. Standard Insurance Company The Standard Life Insurance Company of New York

Travel Assistance. Security That Travels With You. Standard Insurance Company The Standard Life Insurance Company of New York Travel Assistance Security That Travels With You Standard Insurance Company The Standard Life Insurance Company of New York Standard Insurance Company is licensed to issue insurance in all states except

More information

Best Practices Manual For Counseling Services. A Guide for Faculty & Staff

Best Practices Manual For Counseling Services. A Guide for Faculty & Staff Best Practices Manual For Counseling Services A Guide for Faculty & Staff 7/2014 Table of Contents Purpose of the Best Practices Manual for Counseling Services.3 General Guidelines on Responding to Concerns

More information

Guidance to CBs, Clubs and Schools on Serious Injury Management

Guidance to CBs, Clubs and Schools on Serious Injury Management Guidance to CBs, Clubs and Schools on Serious Injury Management Serious injuries in rugby are rare, but it is important that when they do occur that they are managed in the correct manner. This document

More information

Guide For Advocates Working With Immigrant Victims of Domestic Violence

Guide For Advocates Working With Immigrant Victims of Domestic Violence Guide For Advocates Working With Immigrant Victims of Domestic Violence Created by the Domestic Violence Coordinating Council October 2009 This guide is intended to provide information to advocates working

More information

LaGrange College Faculty Travel Risk and Crisis Management Plan

LaGrange College Faculty Travel Risk and Crisis Management Plan LaGrange College Faculty Travel Risk and Crisis Management Plan LaGrange College recognizes the importance of Study Away, both in the U.S. and abroad, as an influential part of a student s education. Students

More information

HIGH RISK ASSESSMENT TRAINING

HIGH RISK ASSESSMENT TRAINING WOMAN ABUSE COUNCIL OF TORONTO HIGH RISK ASSESSMENT TRAINING 1652 Keele Street, Suite 129 Toronto, ON, M6M 3W3 Tel: 416-944-9242 manjeet@womanabuse.ca Website: www.womanabuse.ca TABLE OF CONTENTS Background

More information

South Australia Police Department POSITION INFORMATION DOCUMENT

South Australia Police Department POSITION INFORMATION DOCUMENT South Australia Police Department POSITION INFORMATION DOCUMENT Stream : Professional Services Career Group : Discipline : Classification : PO-2 Position Title : Police Psychologist Branch : Health, Safety

More information

GLOUCESTER COUNTY SPECIAL SERVICES SCHOOL DISTRICT SCHOOL SAFETY PLAN

GLOUCESTER COUNTY SPECIAL SERVICES SCHOOL DISTRICT SCHOOL SAFETY PLAN GLOUCESTER COUNTY SPECIAL SERVICES SCHOOL DISTRICT SCHOOL SAFETY PLAN TABLE OF CONTENTS Introduction Purpose... 3 Objectives 3 Section 1 Health & Safety.. 4 Section 2 Campus Security and Safety Plan. 8

More information

Psychological Injuries - background

Psychological Injuries - background Psychological Injuries Policy Bully-Free Workplaces International Conference June 11-13, 2014 Psychological Injuries - background Injuries caused by exposure to workplace stress has received significant

More information

CRISIS MANAGEMENT PLAN

CRISIS MANAGEMENT PLAN CRISIS MANAGEMENT PLAN Table of Contents Introduction... 3 Purpose... 3 Objectives... 3 Types & Levels of a Crisis... 4 Plan Activation... 6 Crisis Management Team (CMT) Structure... 6 CMT Responsibilities...

More information

Crisis and Emergency Management Plan Development

Crisis and Emergency Management Plan Development Crisis and Emergency Management Plan Development AGENDA Administrative Code Crisis What is a crisis Four phases of crisis management Mitigation/Prevention Preparedness Response Recovery Long-Range Planning

More information

Process for reporting and learning from serious incidents requiring investigation

Process for reporting and learning from serious incidents requiring investigation Process for reporting and learning from serious incidents requiring investigation Date: 9 March 2012 NHS South of England Process for reporting and learning from serious incidents requiring investigation

More information

Title: Hazard/Incident Reporting and Investigation Procedure

Title: Hazard/Incident Reporting and Investigation Procedure Page Number: 1 of 7 1. Purpose: The hazard/incident reporting and investigation procedure provides guidance for the identification of potential hazards, and reporting and investigation of incidents by

More information

Critical Incident Response Group Procedure

Critical Incident Response Group Procedure Critical Incident Response Group Procedure Version No: 4.0 (13) 3 June 2014 - FINAL Critical Incident Response Group Procedure Version Trim No Relevant to Responsible officer Responsible office 4.0 (13)

More information

Crisis Intervention Plan

Crisis Intervention Plan FROSTBURG STATE UNIVERSITY Crisis Intervention Plan August 2010 FROSTBURG STATE UNIVERSITY CRISIS INTERVENTION PLAN TABLE OF CONTENTS Prologue: I. Purpose (page 3) II. Goals (page 3) III. Release of Information

More information

NOBODY KNOWS WHAT S HAPPENING IN MY HOUSE. I M THE ONLY ONE WHO CAN FEEL MY PAIN (quotation from a Mazocruz woman from Puno, Peru)

NOBODY KNOWS WHAT S HAPPENING IN MY HOUSE. I M THE ONLY ONE WHO CAN FEEL MY PAIN (quotation from a Mazocruz woman from Puno, Peru) Design by Ultimatum Design Legal rights and help for those who are subjected to criminal acts in Norway If you have been subjected to criminal acts in the form of physical and/or psychological violence,

More information

SEXUAL ASSAULT POLICY

SEXUAL ASSAULT POLICY SEXUAL ASSAULT POLICY California State University, Stanislaus is strongly committed to the establishment of an educational environment in which students, faculty, and staff can work together in an atmosphere

More information

A Guide to Apprehended Domestic Violence Orders (ADVO) and Apprehended Violence Orders (AVO) in New South Wales

A Guide to Apprehended Domestic Violence Orders (ADVO) and Apprehended Violence Orders (AVO) in New South Wales A Guide to Apprehended Domestic Violence Orders (ADVO) and Apprehended Violence Orders (AVO) in New South Wales What is family violence? Section 4AB(1) of the Family Law Act 1975 (Cth) (the Act) defines

More information

Managing the Risk of Work-related Violence and Aggression in Healthcare

Managing the Risk of Work-related Violence and Aggression in Healthcare Managing the Risk of Work-related Violence and Aggression in Healthcare Information Sheet November, 2014 The purpose of this information sheet is to provide information and guidance on managing the risk

More information