Updated September 26,

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1 Prices in USA (Dollar) New York State Price List December 28, 2001 Updated September 26, 2007 Prices in USA (Dollar) Updated September 26,

2 Oracle Database Named User License Processor License Database Products Oracle Database Standard Edition One 149 4,995 Standard Edition ,000 Enterprise Edition ,000 Personal Edition Lite Enterprise Edition Options: 2 Real Application Clusters ,000 Partitioning ,000 OLAP ,000 Data Mining ,000 Spatial ,000 Advanced Security ,000 Label Security ,000 Content Database 1,000 50,000 Records Database 1,000 50,000 Database Vault ,000 Warehouse Builder Enterprise ETL ,000 Warehouse Builder Data Quality ,000 Enterprise Managers: 2 Diagnostics Pack 60 3,000 Tuning Pack 60 3,000 Change Management Pack 60 3,000 Configuration Management Pack 60 3,000 Secure Backup 3,000 per tape drive Warehouse Builder Connector 20,000 per warehouse builder connector Updated September 26,

3 Named User License Processor License TimesTen In-Memory Database and Options TimesTen In-Memory Database < or = 2GB 12,000 TimesTen In-Memory Database < or = 10GB 18,000 TimesTen In-Memory Database < or = 100GB 24,000 TimesTen In-Memory Database < or = 1TB 48,000 TimesTen In-Memory Database each incremental TB 48,000 Replication - TimesTen totimesten < or = 2GB 6,000 Replication - TimesTen totimesten < or = 10GB 9,000 Replication - TimesTen totimesten < or = 100GB 12,000 Replication - TimesTen totimesten < or = 1TB 24,000 Replication - TimesTen totimesten each incremental TB 24,000 Cache Connect to Oracle < or = 2GB 6,000 Cache Connect to Oracle < or = 10GB 9,000 Cache Connect to Oracle < or = 100GB 12,000 Cache Connect to Oracle < or = 1TB 24,000 Cache Connect to Oracle each incremental TB 24,000 Secure Enterprise Search 60 30,000 Audit Vault Server 50,000 Audit Vault Collection Agent 3,000 Integration Products Application Adapters 15,000 Oracle Applications Adapter 15,000 Mainframe and TP-Monitor Adapters 30,000 RosettaNet Adapter 30,000 EDI Adapter 30,000 Healthcare Adapter 30,000 ebml Adapter 10,000 Updated September 26,

4 Named User License Processor License Internet Application Server 1 Toplink and Application Development Framework 100 5,000 Java Edition 100 5,000 Standard Edition One 149 4,995 Standard Edition ,000 Enterprise Edition ,000 BPEL Process Manager ,000 Portal ,000 Identity Management ,000 Updated September 26,

5 Integration and Enterprise Service Bus ,000 Forms and Reports ,000 Web Services Manager ,000 Business Intelligence ,000 ML Publisher 40, per employee user SOA Suite for Non Oracle Middeleware 1,300 65,000 Business Activity Monitoring for Non Oracle Middleware 1,200 60,000 Fusion Middleware for SAP 1,200 60,000 Fusion Middleware for PeopleSoft 1,200 60,000 Fusion Middleware for Siebel 1,200 60,000 Fusion Middleware for Retek 1,200 60,000 Fusion Middleware for iflex 1,200 60,000 Event-Driven Architecture Suite 1,200 60,000 Web Content Management for WebCenter 1,000 50,000 Minimum of 10 Named User Plus licenses per Processor Imaging and Process Management for SOA suite 1,000 50,000 Minimum of 10 Named User Plus licenses per Processor Internet Application Server Standard Edition Options: Identity Management 100 5,000 Internet Application Server Enterprise Edition Options: BPEL Process Manager Option ,000 Business Activity Monitoring ,000 ML Publisher , per employee user Service Registry (option for Enterprise Edition) ,000 SOA Suite for Oracle Middleware 1,000 50,000 Communication and Mobility Server ,000 Service Registry (also option for Java, SE One, and SE Editions) ,000 Named User License Processor License Internet Application Server Managers: Diagnostic Pack 60 3,000 Updated September 26,

6 Configuration Management Pack 60 3,000 Provisioning Pack for Internet Application Server 60 3,000 Management Pack for SOA ,000 Business Intelligence Products Business Intelligence Standard Edition One 500 Business Intelligence Standard Edition ,000 Business Intelligence Suite Enterprise Edition 1, ,000 Business Intelligence Server Enterprise Edition ,000 Business Intelligence Server Enterprise Edition Options - Interactive Dashboard ,000 - Delivers ,000 - Answers ,000 - Office Plug-in ,000 - Reporting and Publishing ,000 Disconnected Analytics 500 Reporting Workbench 1,750 Server Administrator 5,000 Business Intelligence Technology Products Suite Enterprise Edition Plus 1, ,000 Minimum purchase 50 Suite Enterprise Edition Plus Upgrade Only ,000 Minimum purchase 50 Business Intelligence Technology Products Data Integrator ,000 Minimum purchase 50 Enterprise Content Management Products Tools Universal Content Management 2, ,000 Universal Records Management 100,000 Imaging and Process Management 1,000 50,000 Information Rights Management 500 Enterprise Content Management Suite 150,000 Universal Records Management Adapter 10,000 Content Conversion Server ,000 Internet Developer Suite 5,000 - Discoverer Desktop Edition 1,000 - JDeveloper Updated September 26,

7 Portlet Factory 9,000 Identity Management Products COREid Access and Identity 20 per employee user (2,000 employee minimum license) 7 per non employee external (5,000 mini license) COREid Federation 30,000 ellerate Identity Provisioning 60 (2,000 user minimum license) ellerate Provisioning Connector 40,000 Identity and Access Management Suite 80 per employee user 10 per non employe external Virtual Directory ,000 Minimum 10 Named processor Enterprise Single Sign-on Suite 60 Enterprise Single Sign-on Password Reset 7 (2,000 user minimum) Standalone Manager Configuration Management Pack for Non-Oracle Systems 60 3,000 Provisioning Pack 6-3,000 Service Level Management Pack (must license with Beacon Plus Test pricing) System Monitoring Plug-in for Hosts 30 1, per test 3,000 per beacon System Monitoring Plug-in for Non Oracle Databases 30 1,500 System Monitoring Plug-in for Non Oracle Middleware 30 1,500 System Monitoring Plug-in for Network Devices 1,500 per network device System Monitoring Plug-in for Storage 1,500 per terabyte Management Connectors 5,000 per connector Application Management Pack for E-Business Suite 120 6,000 Application Management Pack for Siebel 120 6,000 Application Management Pack for PeopleSoft 120 6,000 Collaboration Collaboration Suite Perpetual License = $60 Update Subscription = $10 Product Support= $5 Files Perpetual License - $45 Update Subscription = $8 Product Support= $3 Perpetual License = $45 Update Subscription = $8 Product Support= $3 Web Conferencing Updated September 26,

8 Perpetual License = $45 Update Subscription = $8 Product Support= $3 Content Services 45 per Collaboration Program User Unified Messaging 45 per Collaboration Program User Real-Time Collaboration 45 per Collaboration Program User Records Management Option Collaboration Suite Option 100 per Collaboration Program User Records Management Option Content Services Option 100 per Collaboration Program User Programmer 1,000 - Other Server Products Message Broker ,000 Data Warehousing Products Pure Name & Address (North America) - 20,000 Pure Name & Address (Latin America) - 20,000 Pure Name & Address (EMEA) - 20,000 Pure Name & Address (APAC) - 20,000 Express Server ,000 Express Analyzer Express Objects 5,000-4-Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License, 1-Year Term License at 20% of Perpetual License Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Available on All Products on this page only: 1-Year Hosting Term License at 20% of Perpetual License (subject to Oracle management approval) Updated September 26,

9 Oracle Database Prices in USA (Dollar) Named User License Computer License Integration Products Open System Gateways - 15,000 Mainframe Integration Gateways - 95,000 Enterprise Integration Gateways - 35,000 EDA/SQL Gateways - 120,000 Each Additional EDA/SQL Driver - 60,000 InterConnect Adapters 4 30,000-1 If licensing by Named User, the minimum is 10 Named Users per Processor. 2 Enterprise Edition Options & Enterprise Managers must match the number of licenses of the associated Oracle Database Enterprise Edition. 3 Internet Application Server Enterprise Edition Options must match the number of licenses of the associated Internet Application Server. 4 InterConnect Adapters are licensed per Adapter. The package contains the following adapters: PeopleSoft, SAP, CICS, and FTP. 5 Hosting available at 2% of Perpetual License per month for Computer Services and 3% of Perpetual License per month for Administration Services, subjected to the Hosting Discount Schedule available on 6 Oracle Database Standard Edition can only be licensed on servers that have a maximum capacity of 4 processors. If licensing by Named User, the minimum is 5 Named Users. 4-Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License, 1-Year Term License at 20% of Perpetual License. 2-Year and 4-Year Term Licenses are not available for Collaboration Products. Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Available on All Products on this page only: 1-Year Hosting Term License at 20% of Perpetual License (subject to Oracle management approval) Updated September 26, Prices in USA (Dollar)

10 Oracle Rdb Named User License Processor License Rdb Products Rdb Server Products 1 Rdb Enterprise Edition ,000 CODASYL DBMS Rdb Server Options: TRACE/Expert 2, ,000 Power Utilities ,000 Rdb Development, Query and Reporting Tools Programmer for Rdb 4 1,000 - RALLY 5,000 - CDD/ Repository 5,000 - RALLY Client Enterprise Manager DBA Pack for Rdb CDD/R Runtime 5-5,000 1 If licensing by Named User, the minimum is 10 Named Users per Processor. 2 Rdb Server Options must match the number of licenses of the associated database. 3 TRACE/Expert may also be licensed with CODASYL DBMS. 4 Oracle precompiliers supported via SQL*Net for Rdb for use across Oracle & Rdb Servers. 5 CDD/R Runtime is an unlimited use license for applications requiring CDD/R deployment licenses. 4-Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Updated September 26,

11 E-Business Suite Professional License Price Software Updates Product Support Minimum E-Business Suite Professional User 4, Professional User 10% 11 E-Business Suite Professional User (external usage) 1, Professional User - External 1 Module Application Marketing Marketing, Trade Management Sales TeleSales, Sales Online, Quoting, Incentive Compensation Order Management and Logistics Order Management (internal orders only 13 ), Advanced Pricing (internal orders only 13 ), Configurator, Mobile Supply Chain Applications, Warehouse Management Procurement Purchasing, Purchasing Intelligence, isupplier Portal Manufacturing Discrete Manufacturing, Flow Manufacturing, Process Manufacturing Maintenance Management Enterprise Asset Management Service isupport (support personnel and managers), TeleService, Field Service, Advanced Scheduler, Wireless Option for Service, Mobile Field Service, Depot Repair Contracts Sales Contracts, Service Contracts, Project Contracts Projects Project Costing, Project Billing, Project Resource Management Product Lifecycle Management CADView-3D Financial Financials, Advanced Collections, Treasury, Financials & Sales Analyzers, Financials Intelligence HR Applications Human Resources, Self-Service HR (HR personnel and managers), Advanced Benefits, HR Intelligence Interaction Center Advanced Inbound, Advanced Outbound, Scripting, Center Other Customer Model, Customer Data Librarian Employee iprocurement, isupport (non-support personnel), Internet Time, Internet Expenses, ireceivables, Self-Service HR (non-hr personnel), Training Administration, Customers Online Updated September 26,

12 E-Business Suite Employee License Price Software Updates Product Support Minimum E-Business Suite Employee User Employee User 10% 11 E-Business Suite Non Employee User (external usage) Non Employee User - External 1 Module Application Employee iprocurement, isupport (non-support personnel), Internet Time, Internet Expenses, ireceivables, Self-Service HR (non-hr personnel), Training Administration, Customers Online Prices in USA (Dollar) Oracle E-Business Suite - Applications Suite E-Business Suite Add-Ons License Software Products Minimum Pirce Updates Support Sourcing 20,000 3, , Application User 5 Balanced Scorecard Employee 500 Time and Labor Person 100 Tutor for Applications Application User 5 ilearning Trainee Year Term License at 20% of Perpetual License 5 The number of Applications Users for Tutor for Applications must match the number of Application Users of each Application for which the customer is using Tutor. If the application is licensed with a metric based on all the individuals in an organization, i.e., Person, Employee, then everyone in the LOB or organization must be licensed using the Self Service Tutor for Applications. If the application is licensed with any other metric, i.e., Purchase Line, Order Line, then the number of Application Users for Tutor for Applications must match the number of Application Users that the customer would have licensed for the application, had this metric been available. 111 The minimum is based on a combination of Professional and Employee User licenses, as well as the total list license fee, whichever 1 Updated September 26,

13 is greater. The customer is required to maintain Professional User licenses for at least 10% of the employee population and a combination of Professional User and Employee User licenses for at least 20% of your employee population. - The official source for the total company employee population is the company's annual report for publicly held companies. For private firms, this information must verified in writing by a person who is authorized to make such a representation on the firm's behalf - A company may not license the E-Business Suite at the division level, unless it has wholly owned subsidiaries. Lines of Business, Departments, and Organizations within a company are not eligible for the E-Business Suite pricing regardless of whether they meet the minimum licensing requirements - If a company's employee population grows by 10% or more and the company is no longer meeting the minimum license requirements, the company will need to purchase incremental user licenses to satisfy the 10%/10% requirement The minimum list license fee is 250,000 USA (Dollar). Product Support and s do not count towards the 250,000 USA (Dollar) minimum. Once minimums are satisfied, they are not required to be met in subsequent purchases. Oracle E-Business Suite Prices in USA (Dollar) Minimum Applications Intelligence E-Business Intelligence 3,995 Application User 10 Balanced Scorecard 1,995 Application User 20 Enterprise Budgeting and Planning 2,995 Application User 10 Enterprise Budgeting and Planning 595 Application Read-Only User 10 Marketing Marketing Online 4,995 Application User 10 Option: Advanced Marketing Online 2,995 Application User 10 Option: Trade Management 2,995 Application User 10 Marketing Intelligence 1,495 Application User 10 Sales istore 50,000 Processor 2 ipayment 50,000 Processor 2 Updated September 26,

14 Minimum TeleSales 2,995 Application User 10 Collections 1,195 Application User 10 Sales Online 3,995 Application User 10 Option: Mobile Sales 1,495 Application User 10 Option: Wireless Option for Sales 295 Application User 10 Quoting 1,195 Application User 10 Partners Online 995 Partner User 10 Sales Intelligence 1,495 Application User 10 Incentive Compensation 495 Compensated Individual 10 Order Fulfillment Order Management Order Line 50,000 Option: Release Management 1, Order Line 50,000 Advanced Pricing Order Line 50,000 Configurator 150,000 Processor 1 SellingPoint Mobile Configurator 4,500 Application User 10 Mobile Supply Chain Applications 2,995 Application User 5 Warehouse Management 6,995 Application User 15 Transportation 6 5,000 $M Annual Transportation Spend 60 Supply Chain Planning Advanced Supply Chain Planning 1,500 $M Cost of Goods Sold 60 Option: Constraint Based Optimization $M Cost of Goods Sold 60 Option: Inventory Optimization $M Cost of Goods Sold 60 Global Order Promising 300 $M Cost of Goods Sold 60 Demand Planning 600 $M Cost of Goods Sold 60 Supply Chain Intelligence 500 $M Cost of Goods Sold 60 Supply Chain Exchange 6,10 1,500 $M Cost of Goods Sold 60 Procurement Purchasing 2 3,995 Application User 5 Sourcing (Procurement Purchasing Option) 7,995 Purchasing User 5 isupplier Portal (Procurement Purchasing Option) 7,995 Purchasing User 5 Updated September 26,

15 Procurement Contracts (Procurement Purchasing Option) 5,995 Purchasing User 5 Services Procurement (Procurement Purchasing Option) 3,995 Purchasing User 5 iprocurement 5 Purchase Line 5,000 Purchasing Intelligence 3.00 Purchase Line 5,000 isupplier Portal 1.00 Purchase Line 5,000 Exchange Marketplace 6 5,000 $M Annual Transaction Volume 300 Sourcing 10 5,000 $M Annual Transaction Volume 20 Manufacturing Discrete Manufacturing 2 3,995 Application User 10 Option: Flow Manufacturing 1 2,995 Application User 10 Option: Manufacturing Scheduling 1 1,495 Application User 10 Process Manufacturing 2 3,995 Application User 10 Manufacturing Intelligence 995 Application User 10 Shop Floor Management 4,995 $M Cost of Goods Sold 30 Logistics Inventory Management 3,995 Application User 5 Learning Management Learning Management 30 Employee 100 Option: Online Learning 30 Employee Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License, 1-Year Term License at 20% of Perpetual License. Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Available on all e-business Suite products: Hosting available at 2% of Perpetual License per month for Computer Services and 3% of Perpetual License per month for Administration Services, subjected to the Hosting Discount Schedule available on Updated September 26,

16 Oracle E-Business Suite Prices in USA (Dollar) Minimum Service isupport 50,000 Processor 2 TeleService 2,995 Application User 10 Service Online 2,995 Application User 10 Option: Depot Repair 995 Application User 10 Option: Spares Management 995 Application User 10 Option: Wireless Option for Service 595 Application User 10 Advanced Service Online 3,995 Application User 10 Advanced Scheduler 695 Field Technician 10 Mobile Field Service 1,995 Field Technician 10 Quality Online 2,995 Application User 10 Service Intelligence 1,495 Application User 10 Customer Intelligence 50 Employee 100 CRM Data Model 4,995 Application User 10 Contracts Sales Contracts 5,995 Application User 10 Service Contracts 5,995 Application User 10 Rights Contracts 5,995 Application User 10 Project Contracts 5,995 Application User 10 Contracts Intelligence 1,495 Application User 10 Projects Project Costing 2 3,995 Application User 5 Project Billing 2,995 Application User 5 Project Resource Management 195 Person 50 Project Collaboration 295 Application User 50 Project Management 2,495 Application User 25 Internet Time 125 Application User 50 Project Resource Management 395 Person 25 Product Development Exchange 6 1,995 Application User 250 Updated September 26,

17 CADView-3D (Price in advance of availability) 995 Application User 100 Financial Financials 2 3,995 Application User 5 Treasury 24,995 Application User 4 Internal Controls Manager 30 Employee 500 Financials & Sales Analyzers 1,495 Application User 5 Internet Expenses 5 Expense Report 1,000 ireceivables 50 1K Invoice Line 20 Financials Intelligence 50 Employee 100 Activity Based Management 95 Employee 500 Balanced Scorecard 95 Employee 500 Human Resources Human Resources 60 Person 100 Self-Service Human Resources 25 Person 100 irecruitment 50 Employee 500 Payroll 60 Person 500 Time and Labor 35 Person 100 Advanced Benefits 40 Person 500 HR Intelligence 25 Person 100 Training Administration 30 Trainee 100 Other Tutor for Applications Application User 5 Self-Service Tutor for Applications 5 20 Employee 5 User Productivity Kit 15,000 UPK Developer 1 User Productivity Kit UPK User 5 User Productivity Kit UPK Employee 50 EDI Gateway 29,995 Computer 1 Applications Read-Only User 1,495 Application Read-Only User 1 (for Financials, Purchasing, Project Costing, Sales Contracts, Service Contracts, Rights Contracts, Project Contracts, Discrete Manufacturing, and Process Manufacturing) ilearning 4 30 Trainee 5,000 4-Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License, 1-Year Term License at 20% of Perpetual License. Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Updated September 26,

18 Oracle E-Business Suite Prices in USA (Dollar) Minimum Application Technologies Interaction Center Advanced Inbound 995 Workstation 50 Advanced Outbound 995 Workstation 50 Scripting 595 Workstation 50 Center 1,995 Workstation 50 Interaction Center Intelligence 595 Workstation 50 imeeting (price approved in advance of availability) 50,000 Processor 2 Vertical Applications Communications/Utilities CRL Financial Management 8 249,995 Module Per Subscriber Thereafter 1 Network Logistics (Network Asset Tracking) 8 249,995 1st 200,000 Subscribers Per Subscriber Thereafter 1 Telco Provisioning 8 249,995 Module Per Subscriber Thereafter 1 Number Portability 8 249,995 Module 1 10 Ported Number/Year 1 Public Sector/University Student System 115 Student 2,500 Grants 3,995 Application User 5 Financial Services Performance Analyzer 70 Employee 1,000 Transfer Pricing 70 Employee 1,000 Transfer Pricing Online 750 Application User 5 Budgeting and Planning 3,000 Application User 5 Risk Manager 60 Employee 1,000 Updated September 26,

19 Financial Data Manager 200,000 Computer 1 FTI Integration to GL 100,000 Computer 1 Financial Services Provisioning Service Order Line 50,000 Health Care Adverse Event Reporting System 15,000 Application User 5 Clinical 15,000 Application User 5 Option: Distributed Study Conduct 1 3,000 Application User 5 Remote Data Capture 9 9 CRF Page 10,000 Thesaurus Management System 7 9,000 Application User 1 Thesaurus Management System - Read-Only 7 1,000 Application Read-Only User 5 4-Year Term License at 60% of Perpetual License; 2-Year Term License at 35% of Perpetual License, 1-Year Term License at 20% of Perpetual License. Product Support available at 7% of Perpetual License (Prerequisite: Update Subscription); Update Subscription available at 15% of Perpetual License Available on all e-business Suite products: Updated September 26,

20 Oracle E-Business Suite Prices in USA (Dollar) 1 An option must be licensed at the same level as its parent. Example: number of Flow Manufacturing users = number of Discrete Manufacturing users. 2 Primary Usage: is defined as each Application User of the following applications: Financials, Discrete Manufacturing, Process Manufacturing, Project Costing and Purchasing. Each such User is counted only once based on primary usage. You must specify how many Application Users you are licensing for each application. Primary Usage of one of the applications listed above provides the Application User with the right to use any or all of the other application programs listed above for which you are licensed. Primary Usage does not provide you with the right to use other application programs including the extensions or options to the application programs listed above. 3 If the revenue per order line (= company's annual revenue divided by the number of annual order lines) is between $50.00 & $74.99, the price per order line is for Order Management, for Release Management and for Advanced Pricing. Between $25.00 & $49.99, it is for OM, for RM and for AP. Between $ & $24.99, it is for OM, for RM and for AP. If the revenue per order line is greater than $75, equal to $0 or unknown, the price per order line is for OM, for RM and for AP. 4 Must be hosted by Oracle, the hosting fee is 5% of Perpetual License per month (2% for Computer Services and 3% for Administration Services), subjected to the Hosting Discount Schedule available on 5 The number of Applications Users for Tutor for Applications must match the number of Application Users of each Application for which the customer is using Tutor. If the application is licensed with a metric based on all the individuals in an organization, i.e., Person, Employee, then everyone in the LOB or organization must be licensed using the Self Service Tutor for Applications. If the application is licensed with any other metric, i.e., Purchase Line, Order Line, then the number of Application Users for Tutor for Applications must match the number of Application Users that the customer would have licensed for the application, had this metric been available. 6 This product requires HQAPP approval. 7 If licensed with Clinical, the total number of application users and application read-only users of Thesaurus Management System must match the number of application users of Clinical. If licensed separately, the minimum of application users for Thesaurus Management System is 1, the minimum of application read-only users is 5. 8 Customers must pay for both the module and the subscriber/workstation fee. 9 Remote Data Capture can only be licensed for remote site users. In house entry users require a Clinical license. 10 Shared Services hosting is also available for this product at 1% of Perpetual License per month, subjected to the Hosting Discount Updated September 26,

21 Schedule available on Oracle Education Subscription Prices in USA (Dollar) Subscription Frequency Minimum Learning Network Hosted Named User Yearly 1 99 Hosted Named User 3 Months 1 ilearning 2 4 Hosted Named User Monthly 5,000 1 Terms of use are described in the online Professional Subscription Agreement. 2 At the minimum, the customer must license a number of Named Users and Months that are equal to USD $5,000 or the equivalent currency. Updated September 26,

22 DEFINITIONS Named User: is defined as an individual authorized by you to use the programs which are installed on a single server or multiple servers, regardless of whether the individual is actively using the programs at any given time. A non human operated device will be counted as a Named User in addition to all individuals authorized to use the programs, if such devices can access the programs. If multiplexing hardware or software (e.g., a TP monitor or a web server product) is used, this number must be measured at the multiplexing front end. Processor: shall be defined as all processors where the Oracle programs are installed and/or running. Programs licensed on a Processor basis may be accessed by your internal users (including agents and contractors) and by your third party users. Professional User: is defined as an individual authorized by you to use the application programs which are installed on a single server or multiple servers, regardless of whether or not the individual is actively using the programs at any given time. For the purposes of Order Management, Advanced Pricing and Purchasing, Professional Users are allowed to manually enter orders directly into these programs but any orders transmitted or executed electronically (via EDI, ML or other electronic means including purchase orders transmitted from Oracle Purchasing) must be licensed separately using the Order metric. Professional User - External: is defined as an individual, who is not your employee, contractor or outsourcer, authorized by you to use the application programs which are installed on a server or multiple servers, regardless of whether or not the individual is actively using the programs at any given time. For the purposes of Order Management, Advanced Pricing and Purchasing, Professional Users - External are allowed to manually enter orders directly into these programs but any orders transmitted or executed electronically (via EDI, ML or other electronic means including purchase orders transmitted from Oracle Purchasing) must be licensed separately using the Order metric. Employee User: is defined as an individual authorized by you to use the application programs which are installed on a single server or multiple servers, regardless of whether or not the the individual is actively using the programs at any given time. Your human resource personnel that require access to the Oracle Self Service Human Resources program may not be licensed as employee users, but must be licensed as professional users. Additionally, your technical support personnel that require access to the Oracle isupport program may not be licensed as employee users, but must be licensed as professional users. Non Employee User - External: is defined as an individual, who is not your employee, contractor or outsourcer, authorized by you to use the application programs which are installed on a single server or multiple servers, regardless of whether or not the individual is actively using the programs at any given time. Application User: is defined as an individual authorized by you to use the application programs which are installed on a single server or on multiple servers regardless of whether the individual is actively using the programs at any given time. Application Read-Only User: is defined as an individual authorized by you to run only queries or reports against application programs for which you have acquired Applications User licenses. Adapter: is defined as each software code interface, installed on each Application Interconnect hub, which facilitates communication of information between third party software applications and Oracle programs. Annual Transaction Volume: is defined as the U.S. dollar denominated total value of all purchase orders transacted and all auctions conducted through the Oracle Exchange Platform by you and others during the applicable year of the Oracle Exchange Platform license regardless of whether any such auction results in a purchase order, provided that an auction resulting in a purchase order shall only be counted against the Annual Transaction Volume once. Annual Transportation Spend: is defined as the U.S. dollar denominated total value of all transportation and logistics service purchase orders, auctions and Request for Quotes (RFQs) conducted through the Oracle Transportation Platform by you and others during the applicable year. Auctions and RFQs must be counted regardless of whether the auction or RFQ results in a purchase order; if an auction or RFQ results in a purchase order it shall only be counted toward the Annual Transportation Spend once. If the Annual Transportation Spend is unknown to you, then the Annual Transportation Spend shall be equal to 15% of total company revenue. Case Report Form (CRF) Page: is defined as the "electronic equivalent" of what would be the total number of physical paper pages initiated remotely by the Program (measured explicitly in the Program as Received Data Collection Instruments) during a 12-month period. You may not exceed the licensed number of CRF pages during any 12-month period unless you acquire additional CRF pages licenses from us. Compensated Individual: is defined as an individual whose compensation or compensation calculations are generated by the programs. The term Compensated Individual includes, but is not limited to, your employees, contractors, retirees, and any other Person. Updated September 26,

23 Computer: is defined as the computer on which the programs are installed. A Computer license allows you to use the licensed program on a single specified computer. Cost of Goods Sold: is defined as the total cost of inventory that a company has sold during their fiscal year. If Cost of Goods Sold is unknown to you then Cost of Goods Sold shall be equal to 75% of total company revenue. Employee: is defined as an active employee of yours. (note: The value of these applications is determined by the size of the active employee population and not the number of actual users. Therefore, all of your active employees must be included in your order when licensing these applications.) Entry: is defined as a unique item (e.g., object, person, entity or item of information) stored within the programs. Replicated entries stored within the program on multiple servers are counted as a single entry. Expense Report: is defined as the total number of expense reports processed by the iexpenses during a 12 month period. You may not exceed the licensed number of expense reports during any 12 month period. Field Technician: is defined as an engineer, technician, representative, or other person who is dispatched by you to the field using the programs. Hosted Named User: is defined as an individual authorized by you to access the hosted service, regardless of whether the individual is actively accessing the hosted service at any given time. Invoice Line: is defined as the total number of invoice line items processed by the program during a 12 month period. You may not exceed the licensed number of Invoice Lines during any 12 month period unless you acquire additional Invoice Line licenses from us. Module: is defined as each production database running the programs. Order Line: is defined as the total number of order entry line items processed by the program during a 12 month period. Multiple order entry line items may be entered as part of an individual customer order or quote and may also be automatically generated by the Oracle Configurator. You may not exceed the licensed number of Order Lines during any 12 month period unless you acquire additional Order Line licenses from us. Partner User: is defined as an individual authorized by you to use the Oracle Partners Online program which is installed on a single server or on multiple servers regardless of whether the individual is actively using the Oracle Partners Online program at any given time. Person: is defined as your employee or contractor who is actively working on behalf of your organization or a former employee who has one or more benefit plans managed by the system or continues to be paid through the system. For Time and Labor, a person is defined as an employee or contractor whose time or labor (piece work) or absences are managed by the system. For Project Resource Management, a person is defined as an individual who is scheduled on a project. The total number of licenses needed is to be based on the peak number of part-time and full-time people whose records are recorded in the system. Ported Number: is defined as the telephone number that end users retain as they change from one service provider to another. This telephone number originally resides on a telephone switch and is moved into the responsibility of another telephone switch. Purchase Line: is defined as the total number of purchase line items processed by the application during a 12 month period. Multiple purchase lines may be created on either a requisition or purchase order or may be automatically generated by other Oracle Application programs. For iprocurement, Purchase Lines are counted as all line items on an approved requisition created in iprocurement. For isupplier Portal and Purchasing Intelligence, Purchase Lines are counted as the line items on purchase orders processed through each of those applications. This does not include communication on the same P.O.. For each application, you may not exceed the licensed number of Purchase Lines during any 12-month period unless you acquire additional Purchase Line licenses from us. You may acquire a different number of Purchase Line licenses for each program (Number of Purchase Lines for iprocurement could be a smaller number than for isupplier Portal). Service Order Line: is defined as the total number of service order entry line items processed by the program during a 12 month period. Multiple service order entry line items may be entered as part of an individual customer service order or quote. You may not exceed the licensed number of Service Order Lines during any 12 month period unless you acquire additional Service Order Line licenses from us. Updated September 26,

24 Stockkeeping Unit (SKU): is defined as an inventory item at a particular geographic location. For example, one product stocked at the plant and at six different distribution centers would represent seven SKUs. Student: is defined as any named user enrolled in the University. Subscriber: is defined as (a) a working telephone number for all wireline devices; (b) a portable handset or paging device that has been activated by you for wireless communications and paging; (c) a residential drop or a nonresidential device serviced by a cable provider; or (d) a live connected utility meter. The total number of Subscribers is equal to the aggregate of all types of Subscribers. If your business is not defined in the primary definition of Subscriber above, Subscriber is defined as each U.S. $1,000 increment of your gross annual revenue as reported to the SEC in your annual report or the equivalent accounting or reporting document. Suite: is defined as all the functional software components described in the product documentation. Trainee: is defined as an employee, contractor, student or other person who is being recorded by the program. Workstation: is defined as the client computer from which the programs are being accessed, regardless of where the program is installed. $M in Revenue: is defined as one million United States dollars in all income (interest income and non interest income) before adjustments for expenses and taxes generated by You during a fiscal year. GENERAL LICENSING RULES TERM DESIGNATION If your Program License does not specify a term, the Program license is perpetual and shall continue unless terminated as otherwise provided in the Agreement. 4 Year Term: A Program license specifying a 4 Year Term shall commence on the Effective Date of the order and shall continue for a period of 4 years. At the end of the 4 Year Term the Program license shall terminate automatically. 2 Year Term: A Program license specifying a 2 Year Term shall commence on the Effective Date of the order and shall continue for a period of 2 years. At the end of the 2 Year Term the Program license shall terminate automatically. 1 Year Term: A Program license specifying a 1 Year Term shall commence on the Effective Date of the order and shall continue for a period of 1 year. At the end of the 1 Year Term the program license shall terminate. A program license specifying a 1 Year Term may only be used for providing internet hosting services. Updated September 26,

25 Oracle SUPPORT SERVICES Oracle Support Services (OSS) offers the following programs: Updates Subscription Service to provide customers with the right to Oracle product upgrades, Oracle Product Support for 24x7 support of all Oracle products, and Oracle Premium Support for a menu of additional services designed to provide an enhanced level of support. Services may vary by country. For availability, contact your local Support Sales representative. For a complete description of Oracle Support Services programs, refer to the internal Sales Support website at and select Support Marketing. Updates Subscription Service Updates Subscription Service is a service that provides customers with rights to new Oracle releases including product upgrades, maintenance releases Product Support Product Support is a 24x7 support service that provides direct access to Oracle experts for product-specific questions about installing and operating Oracle software. Web based support is provided via OracleMetaLink. Features of MetaLink include proactive notifications, customized home pages, technical libraries and forums, product life-cycle information, a bug database, and the ability to log technical assistance requests. Product Support is an annual fee and is priced at 7% of list perpetual license fees. Updates Subscription Service is a prerequisite. Premium Support Premium Support is designed to provide an enhanced level of support to Oracle customers. Premium Support delivers tailored, flexible support solutions built to meet the customers' specific business requirements. Premium Support customers have the flexibility to purchase standard or combine standard services with specific offerings to provide a full solution. Contact your local Support Sales representative for Premium Support information and pricing. Incident Support Incident Support is a web based incident pack support model through which technical support is available in packages of 10 incidents at a cost of 1,800 USA (Dollar). This service is available for the following products, across all platforms: Oracle Database Standard Edition Oracle Database Personal Edition Oracle Database Lite With the purchase of Incident Support, customers will receive access to OracleMetaLink which provides access to 24x7 web-based technical support and Technical Assistance Request access via the web. Customer Support Services Policies and Definitions The complete policy can be found in the Technical Support Policies at Updated September 26,

26 Prices in USA (Dollar) Oracle Global Price List Siebel CRM Software Investment Guide May 18, 2007 Subject to change without notice. Page 1 of 28

27 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel CRM, Enterprise Edition Cross-Industry Applications Pricing Siebel Cross Industry - Employee Applications All Siebel CRM Cross-Industry applications are listed once in the Cross-Industry applications section instead of duplicating them in every individual industry price list. The industryspecific price lists contain industry-specific modules; therefore all industry-specific quotes will be a combination of the Cross-Industry applications and the industry-specific applications. Any product marked with "" in the column indicates the product includes third-party technology or content and the royalty obligations require maximum discounting/minimum pricing. Siebel Cross-Industry - Base Application Siebel CRM Base 3, Application User Siebel Cross-Industry - Tools and Servers Siebel Tools 17,500 3, Application User Siebel Test Automation Interfaces 5,000 1, Application User Siebel Web UI Dynamic Developer Kit 5,000 1, Application User Siebel Report Designer Professional 2, Application User Siebel Report Designer Application User Siebel Server Extensions for UNI 1, Computer Siebel Cross-Industry - General Options Siebel Advanced Market Development Funds Application User Oracle Secure Enterprise Search (SES) Oracle Secure Enterprise Search Connector Please see Oracle Tech Price List for pricing and product details Siebel Advanced Search (Not available in v8+) Application User Siebel Advisor 1, Application User Siebel Anywhere Application User Siebel Campaigns Application User Siebel Client Sync Application User Siebel Server Sync - Microsoft Exchange Server Application User Siebel Collaboration (for MS Sharepoint) Application User Siebel Configurator Administration Server 100,000 22, Computer Siebel Configurator Runtime 1, Application User Siebel Content Publishing Application User Siebel Contracts Application User Siebel Customer Content Application User Siebel Customer Order Management Administration Server 200,000 44, Customer Siebel Customer Order Management Administrator 5,000 1, Application User Siebel CTI Application User Siebel CTI Connect Application User Siebel Data Quality Application User Siebel Data Quality Matching Server 25,000 5, Processor Siebel Dynamic Catalog Application User Siebel Dynamic Pricer 1, Application User Siebel Employee Self-Service Application User Siebel Events Manager Application User Siebel Forecasting Application User Siebel Handheld Application User Siebel Handheld Platform Certification 35,000 7, Each Siebel Handheld Device Certification 25,000 5, Each Siebel HelpDesk Online Application User Siebel Mobile Connector Application User Siebel Partner Manager Application User Siebel Quotes Application User Siebel Quote and Order Capture 1, Application User Siebel Remote Client Application User Siebel Reports Application User Siebel Signature Capture Tool Application User Siebel Smart Answer for Employees Application User Siebel SmartScript Application User Siebel Store-and-Forward Messaging Application User Siebel Territory Management Application User Siebel Time and Expense Reporting Application User Siebel Wireless Application User Siebel Connector for Satmetrix Exchange Application User Subject to change without notice. Page 2 of 28

28 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Cross-Industry - Sales Options Siebel Enterprise Selling Process (ESP) Application User Siebel Portfolio Management Process (PMP) Application User Siebel Proposals and Presentations Application User Siebel Target Account Selling (TAS) Application User Siebel Cross-Industry - Service Options Siebel Asset Management Application User Siebel Automated Discovery Application User Siebel Automated Service Application User Siebel Change Management Application User Siebel Response Application User Siebel Field Service Application User Siebel HelpDesk Option Application User Siebel Quality Management Application User Siebel Smart Answer for Response Application User Siebel Cross-Industry - Field Service Options Siebel Barcode Application User Siebel Logistics Manager Application User Siebel Preventive Maintenance Application User Siebel Repair Application User Siebel Scheduling Application User Siebel Cross-Industry - Marketing Automation Options Siebel /Web Offer Designer Application User Siebel Marketing Server 100,000 22, Computer Siebel Dialogue Manager Application User Siebel Marketing Resource Manager Application User Siebel Segment Manager 1, Application User Siebel Cross Industry - Marketing Server Options Siebel Marketing Server - up to 500,000 records 150,000 33, Computer Siebel Marketing Server - up to 1,000,000 records 200,000 44, Computer Siebel Marketing Server - up to 3,000,000 records 275,000 60, Computer Siebel Marketing Server - up to 5,000,000 records 350,000 77, Computer Siebel Marketing Server - up to 10,000,000 records 425,000 93, Computer Siebel Marketing Server - unlimited records 500, , Computer Siebel Cross-Industry - Applications Not Requiring CRM Base Oracle Contact Center Anywhere 2, Application User 25 Oracle Contact Center Anywhere Transactions K Transactions 400 Siebel Configurator Administration Server 100,000 22, Computer Siebel Content Publishing Application User Siebel Customer Content Application User Siebel Customer Order Management Administration Server 200,000 44, Customer Siebel Marketing Stand Alone Application User Siebel Marketing Server Stand Alone Customer Record Siebel Handheld Stand Alone 1, Application User Siebel HelpDesk 1, Application User Siebel Order Validation Engine Electronic Order Line Siebel Segment Manager Stand Alone 2, Application User #REF! Siebel Cross-Industry - HelpDesk Options Not Requiring CRM Base Siebel Asset Management Application User Siebel Automated Discovery Application User Siebel Automated Service Application User Siebel Change Management Application User Siebel HelpDesk Online Application User Siebel Cross-Industry - Incentive Compensation Siebel Incentive Compensation Management Package - for Employees Application User 10 Siebel Incentive Compensation Management - for Employees Application User 10 Siebel ICM Advanced Planning and Modeling - for Employees Application User 10 Siebel Incentive Compensation Management Package - for Partners Application User 10 Siebel Incentive Compensation Management - for Partners Application User 10 Siebel ICM Advanced Planning and Modeling - for Partners Application User 10 Subject to change without notice. Page 3 of 28

29 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel CRM, Enterprise Edition Cross-Industry Applications Pricing Siebel Cross-Industry - Customer Applications Siebel Cross-Industry - Customer Portal Options Siebel ecustomer 150,000 33, Processor Siebel Web Marketing 30,000 6, Processor Siebel esales 100,000 22, Processor Siebel eservice 50,000 11, Processor Siebel Cross-Industry - Customer Options for ecustomer Siebel Advanced Search for Customers (Not available in v8+) 5,000 1, Processor Siebel Advisor for Customers 40,000 8, Processor Siebel Configurator Runtime for Customers 50,000 11, Processor Siebel Content Publishing for Customers 5,000 1, Processor Siebel Dynamic Pricer for Customers 40,000 8, Processor Siebel Events 25,000 5, Processor Siebel Reports for Customers 10,000 2, Processor Siebel Self-Service Wireless for Customers 15,000 3, Processor Siebel Smart Answer for Customers 15,000 3, Processor Siebel SmartScript for Customers 10,000 2, Processor Siebel Cross-Industry - Customer Applications not Requiring ecustomer Siebel Advisor Stand Alone 50,000 11, Processor Siebel CRM, Enterprise Edition Cross-Industry Applications Pricing Siebel Cross-Industry - Partner Applications Siebel Cross-Industry - Partner Portal Siebel Partner Portal Registered User Siebel Cross-Industry - Partner Portal Options Siebel Advanced Market Development Funds for Partners Registered User Siebel Advanced Search for Partners (Not available in v8+) Registered User Siebel Advisor for Partners Registered User Siebel Anywhere for Partners Registered User Siebel Basic Pricer for Partners Registered User Siebel Campaigns for Partners Registered User Siebel Configurator Runtime for Partners Registered User Siebel Content Publishing for Partners Registered User Siebel Customer Order Management Administrator for Partners 1, Registered User Siebel Dialogue Manager for Partners Registered User Siebel Dynamic Pricer for Partners Registered User Siebel Field Service for Partners Registered User Siebel Forecasting for Partners Registered User Siebel Logistics Manager for Partners Registered User Siebel Marketing Resource Manager for Partners Registered User Siebel Partner Commerce Registered User Siebel PRM Wireless Registered User Siebel Proposals and Presentations for Partners Registered User Siebel Remote Client for Partners Registered User Siebel Reports for Partners Registered User Siebel Segment Manager for Partners Registered User Siebel Smart Answer for Partners Registered User Siebel SmartScript for Partners Registered User Siebel Cross-Industry - Parner Applications not Requiring Partner Portal Siebel PRM Wireless Stand Alone Registered User Subject to change without notice. Page 4 of 28

30 Siebel CRM, Enterprise Edition Cross-Industry Applications Pricing Siebel CRM Web Channel Siebel CRM Web Channel requires, at a minimum, one User of Siebel Tools. A licensed user of a Siebel CRM Base does not require additional Web Channel licensing as the Web Channel deployment option is included in their license. Siebel CRM Web Channel pricing is available for Cross-Industry objects as well as Industry objects and all quote the same set of products. Siebel CRM Web Channel pricing is designed for Siebel customers who desire to extend the usefulness of their Siebel deployment by providing additional users access to Siebel Business Objects with defined methods, events, and data and reuse Siebel Business Objects and project Siebel Data through an independent User Interface via: - Built-in scripting of Siebel objects using Siebel VB, Siebel escript, and Browser Script - Component Object Model (COM) using the Siebel Web Client Automation Server, Siebel COM Data Control, Siebel COM Data Server, and Siebel Mobile/Dedicated Web Client Automation Server - CORBA using Siebel CORBA Object Manager - Java or J2EE using Siebel Java Data Bean, JMS or JCA - HTTP-based Integration Objects - Transport technologies such as: MQ Series, MSMQ, Biztalk, OLE DB Siebel CRM Web Channel user capabilities include: - Full access to the data model corresponding to the business objects licensed - Reduced access to specialized application behavior, especially within specialized applet classes - Ability to customize and extend application behavior via Siebel business services and scripting Siebel Web Channel Options Siebel CRM Web Channel for Employees- up to 15 Objects Application User Siebel CRM Web Channel for Customers- up to 15 Objects 60,000 13, Processor Subject to change without notice. Page 5 of 28

31 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Communications, Media and Energy Applications Pricing Siebel Communications, Media and Energy - Employee Applications Siebel Communications, Media and Energy - Base Applications Siebel Communications, Media and Energy CRM Base 3, Application User Siebel Communications, Media and Energy - Base Functionality Options (for adding additional base functionality to other Industries) Siebel Communications, Media and Energy CRM Base Option Application User Siebel Communications, Media and Energy - General Options Siebel Bulk Order Capture Application User Siebel Bulk Orders Administration Server 100,000 22, Customer Siebel CME Contracts Application User Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel CME Quote and Order Capture 1, Application User Siebel Premises Application User Siebel Rollup Application User Siebel Work Orders Application User Siebel Communications, Media and Energy - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty H&T Engine - up to 25,000 Member records 350,000 77, Customer Siebel Loyalty H&T Engine - up to 100,000 Member records 750, , Customer Siebel Loyalty H&T Engine - up to 500,000 Member records 2,000, , Customer Siebel Loyalty H&T Engine - up to 1,000,000 Member records 3,500, , Customer Siebel Loyalty H&T Engine - up to 5,000,000 Member records 5,500,000 1,210, Customer Siebel Loyalty H&T Engine - up to 10,000,000 Member records 8,000,000 1,760, Customer Siebel Loyalty H&T Engine - unlimited Member records 11,000,000 2,420, Customer Siebel Communications, Media and Energy - Sales Options Siebel Call Reports Application User Siebel Design Opportunity Management Application User Siebel Field Service Assets Application User Siebel Pricing Authorization Management Application User Siebel Pricing Claims Server - Up to 20 Users 100,000 22, Computer Siebel Communications, Media and Energy - Service Options Siebel Billing Management Application User Siebel Credit Management Application User Siebel Fraud Management Application User Siebel Price Comparison 2, Application User Siebel Communications, Media and Energy - General Options fo(the Distribution base option is required to quote Consumer Goods options with CME) Siebel Distribution CRM Base Option Application User Siebel Deductions Application User Siebel Sales Volume Planning Application User Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS option: Demantra Trade Promotion Optimization $Million COGS Subject to change without notice. Page 6 of 28

32 Siebel Communications, Media and Energy Applications Pricing Siebel Communications, Media and Energy - Customer Applications Siebel Communications, Media and Energy - Customer Portal Options Siebel CME ecustomer 150,000 33, Processor Siebel CME Web Marketing 30,000 6, Processor Siebel CME esales 100,000 22, Processor Siebel CME eservice 50,000 11, Processor Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Communications, Media and Energy - Customer Options for ecustomer Siebel Price Comparison for Customers 50,000 11, Processor Siebel CME Quote and Order Capture for Customers 35,000 7, Processor Siebel Communications, Media and Energy Applications Pricing Siebel Communications, Media and Energy - Partner Applications Siebel Communications, Media and Energy - Partner Portal Siebel CME Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel Communications, Media and Energy - Partner Portal Options Siebel CME Partner Commerce Registered User Siebel Credit Management for Partners Registered User Siebel Design Opportunity Management for Partners Registered User Siebel Fraud Management for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Siebel CME Quote and Order Capture for Partners Registered User Subject to change without notice. Page 7 of 28

33 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Financial Services Applications Pricing Siebel Financial Services - Employee Applications Siebel Financial Services - Base Application Siebel Financial Services CRM Base 3, Application User Siebel Financial Services - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Financial Services CRM Base Option Application User Siebel Financial Services - General Options Siebel Customer Relationship Console - HTML Application User Siebel Finance Events Manager Application User Siebel Financial Accounts Application User Siebel Network Order Entry Application User Siebel Financial Services Proposals and Presentations Application User Siebel Financial Services Quote and Order Capture 1, Application User Siebel Financial Services Quotes Application User Siebel Rollup Application User Siebel Financial Services - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty Engine - up to 100,000 Member records 150,000 33, Customer Siebel Loyalty Engine - up to 500,000 Member records 250,000 55, Customer Siebel Loyalty Engine - up to 1,000,000 Member records 450,000 99, Customer Siebel Loyalty Engine - up to 5,000,000 Member records 750, , Customer Siebel Loyalty Engine - up to 10,000,000 Member records 1,000, , Customer Siebel Loyalty Engine - unlimited Member records 1,800, , Customer Siebel Financial Services - Sales Options Siebel Call Reports Application User Siebel Needs Analysis/Applications - Non credit Application User Siebel Financial Services - General Options for Finance Line of Business Siebel Collections Application User Siebel Commercial Banking Loan Approval Application User Siebel Corporate and Commercial Banking Application User Siebel Credit Origination Application User Siebel Institutional Sales and Research Application User Siebel Investment Banking Application User Siebel Investment Management Application User Siebel Retirement/Pension Management Application User Siebel Small Business Banking Application User Siebel Wealth Management Application User Siebel Financial Services - General Options for Healthcare Siebel Group Coverage Application User Siebel Healthcare Providers and Facilities Application User Siebel Individual Coverage Application User Siebel Financial Services - General Options for Insurance Siebel Group Pensions Application User Siebel Group Policies Application User Siebel Individual Life and Annuities Application User Siebel Personal Lines Claims Application User Siebel Personal Lines Policies Application User Siebel Financial Services - Service Options for Insurance Siebel Insurance Field Service Application User Subject to change without notice. Page 8 of 28

34 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Financial Services Applications Pricing Siebel Financial Services - Customer Applications Siebel Financial Services - Customer Portal Options Siebel Financial Services ecustomer 150,000 33, Processor Siebel Financial Services Web Marketing 30,000 6, Processor Siebel Financial Services esales 100,000 22, Processor Siebel Financial Services eservice 50,000 11, Processor Siebel Enrollment Portal 60,000 13, Processor Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Financial Services - Customer Options for ecustomer Siebel Finance Events 35,000 7, Processor Siebel Financial Services Applications Pricing Siebel Financial Services - Partner Applications Siebel Financial Services - Partner Portal Siebel Finance Partner Portal Registered User Siebel Agent Portal Registered User Siebel Service Provider Portal Registered User Siebel Financial Services - Agent Portal Options Siebel Individual and Group Coverage for Partners Registered User Siebel Life and Pensions for Partners Registered User Siebel P&C Claims for Partners Registered User Siebel P&C Policies for Partners Registered User Siebel Financial Services - Partner Portal Options Siebel Financial Services Proposals and Presentations for Partners Registered User Siebel Financial Services Applications Pricing Siebel Retail Finance - Employee Applications Initial purchase of Siebel Retail Finance requires the Siebel Retail Finance Foundation Services for Employees & Siebel Financial Transactions Workbench. Siebel Retail Finance - Employee Options Siebel Retail Finance Foundation Services for Employees Application User Siebel Branch Teller Services 1, Application User Siebel Financial Transactions Workbench 17,500 3, Application User Siebel Financial Services Applications Pricing Siebel Retail Finance - Customer Applications Siebel Retail Finance - Customer Options Siebel Retail Finance Foundation Services for Customers 25,000 5, Processor Siebel Internet Banking Services 7,500 1, Processor Subject to change without notice. Page 9 of 28

35 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Life Sciences Applications Pricing Siebel Life Sciences - Employee Applications Siebel Life Sciences - Base Application Siebel Life Sciences CRM Base 3, Application User Siebel Life Sciences - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Life Sciences CRM Base Option Application User Siebel Life Sciences - General Options Siebel Advanced Contracts 1, Application User Siebel Business Rules Application User Siebel Clinical Account Profiles Application User Siebel Clinical Contact Profiles Application User Siebel Clinical Profiles Application User Siebel Contract Terms and Conditions Application User Siebel Managed Care 1, Application User Siebel Managed Care Profile Application User Siebel Medical Education Application User Siebel Network Order Entry Application User Siebel Opportunities and Contracts Application User Siebel Pharma Campaigns Application User Siebel Prescription Analysis Application User Siebel Rollup Application User Siebel Samples Application User Siebel Life Sciences - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer Siebel Loyalty Engine unlimited Member Records 1,800, , Customer Siebel Life Sciences - Sales Options Siebel Design Opportunity Management Application User Siebel Pricing Authorization Management Application User Siebel Pricing Claims Server-Up to 20 Users 100,000 22, Computer Siebel Life Sciences - Service Options Siebel Adverse Events and Complaints 15,000 3, Application User Siebel Collections Application User Siebel Life Sciences - General Options for Clinical Siebel Clinical Contracts Application User Siebel Document Tracking Application User Siebel Payments Application User Siebel Project and Resource Management Application User Siebel Project Cost Tracking Application User Siebel Protocol Builder Application User Siebel Trip Reports Application User Siebel Life Sciences - Sales Options for Medical Siebel Medical Handheld Application User Siebel Medical Inventory Management Application User Siebel Life Sciences - Service Options for Medical Siebel Medical Field Service Application User Siebel Life Sciences - Pharma Marketing Server Options Siebel Pharma Marketing Server-First Brand Customer Record Siebel Pharma Marketing Server-Additional Brand Customer Record Siebel Pharma Marketing Server-Unlimited Brands Unlimited records 300,000 66, Processor Siebel Life Sciences - Sales Options for Pharma Siebel Pharma Handheld Application User Siebel Signature Capture Application User Siebel Life Sciences - Options for Consumer Goods (The Distribution base option is required to quote Consumer Goods options with Life Sciences) Siebel Distribution CRM Base Option Application User Siebel Deductions Application User Siebel Sales Volume Planning Application User Subject to change without notice. Page 10 of 28

36 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS option: Demantra Trade Promotion Optimization $Million COGS Siebel Life Sciences - Applications not requiring Life Sciences CRM Base Siebel Medical Handheld Stand Alone 1, Application User Siebel Pharma Handheld Stand Alone 1, Application User Siebel Life Sciences - Medical Handheld Stand Alone Options Siebel Medical Inventory Management Application User Siebel Life Sciences - Pharma Handheld Stand Alone Options Siebel Expense Reports for Handheld Stand Alone Application User Siebel Medical Education for Handheld Stand Alone Application User Siebel Samples for Handheld Stand Alone Application User Siebel Signature Capture Stand Alone Application User Siebel Life Sciences Applications Pricing Siebel Life Sciences - Customer Applications Siebel Life Sciences - Customer Portal Options Siebel Pharma eservice 70,000 15, Processor Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Life Sciences - Customer Options for Pharma eservice Siebel MedEd for Customers 25,000 5, Processor Siebel Samples for Customers 25,000 5, Processor Siebel Details Application User Siebel Details Server capacity for an additional 10 concurrent users 24,000 5, Computer Siebel Details Server capacity for an additional 50 concurrent users 48,000 10, Computer Siebel Details Server capacity for an additional 100 concurrent users 78,000 17, Computer Siebel Details Server capacity for an additional 200 concurrent users 110,000 24, Computer Siebel Life Sciences Applications Pricing Siebel Life Sciences - Partner Applications Siebel Life Sciences - Partner Portal Siebel Clinical Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel Life Sciences - Partner Portal Options Siebel Delegated Business Rules for Partners Registered User Siebel Design Opportunity Management for Partners Registered User Siebel Details Application User Siebel Details Server capacity for an additional 10 concurrent users 24,000 5, Computer Siebel Details Server capacity for an additional 50 concurrent users 48,000 10, Computer Siebel Details Server capacity for an additional 100 concurrent users 78,000 17, Computer Siebel Details Server capacity for an additional 200 concurrent users 110,000 24, Computer Siebel Life Sciences Field Service for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Subject to change without notice. Page 11 of 28

37 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Manufacturing and Distribution Applications Pricing Siebel Manufacturing - Employee Applications Siebel Manufacturing - Base Application Siebel Manufacturing CRM Base 3, Application User Siebel Manufacturing - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Manufacturing CRM Base Option Application User Siebel Manufacturing - General Options Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel Manufacturing - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer Siebel Loyalty Engine unlimited Member Records 1,800, , Customer Siebel Manufacturing - General Options for Automotive Siebel Business Rules Application User Siebel Financial Accounts Application User Siebel Lease End-of-Term Processing Application User Siebel Personal Lines Claims Application User Siebel Title Management Application User Siebel Vehicle Contracts Application User Siebel Manufacturing - General Options for Oil, Gas and Chemicals Siebel OGC Contracts Application User Siebel OGC Quote and Order Capture 1, Application User Siebel Premises Application User Siebel Rollup Application User Siebel Work Orders Application User Siebel Manufacturing - Sales Options Siebel Design Opportunity Management Application User Siebel Pricing Authorization Management Application User Siebel Pricing Claims Server-Up to 20 User 100,000 22, Computer Siebel Manufacturing - Sales Options for Automotive Siebel Credit Origination Application User Siebel Manufacturing - Sales Options for Oil, Gas and Chemicals Siebel Call Reports Application User Siebel Manufacturing - Service Options for Automotive Siebel Collections Application User Siebel Manufacturing - Service Options for Oil, Gas and Chemicals Siebel Billing Management Application User Siebel Credit Management Application User Siebel Fraud Management Application User Subject to change without notice. Page 12 of 28

38 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Manufacturing and Distribution Applications Pricing Siebel Distribution - Employee Applications Siebel Distribution - Base Application Siebel Distribution CRM Base 3, Application User Siebel Distribution - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Distribution CRM Base Option Application User Siebel Distribution - General Options Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel Distribution - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer Siebel Loyalty Engine unlimited Member Records 1,800, , Customer Siebel Distribution - Loyalty Engine Options for Hospitality and Travel (Note: this Loyalty Engine pricing applies only to. Hospitality Hotels and Travel Airlines. All other Hospitality and Travel segments are eligible for standard Siebel Distribution Loyalty pricing.) Siebel Loyalty H&T Engine up to 25,000 Member Records 350,000 77, Customer Siebel Loyalty H&T Engine up to 100,000 Member Records 750, , Customer Siebel Loyalty H&T Engine up to 500,000 Member Records 2,000, , Customer Siebel Loyalty H&T Engine up to 1,000,000 Member Records 3,500, , Customer Siebel Loyalty H&T Engine up to 5,000,000 Member Records 5,500,000 1,210, Customer Siebel Loyalty H&T Engine up to 10,000,000 Member Records 8,000,000 1,760, Customer Siebel Loyalty H&T Engine unlimited Member Records 11,000,000 2,420, Customer Siebel Distribution - General Options for Consumer Goods Siebel Advanced Contracts 1, Application User Siebel Contract Terms and Conditions Application User Siebel Consumer Goods Customer Order Management Administration Server 120,000 26, Customer Siebel Consumer Goods Quote and Order Capture Application User Siebel Consumer Goods Dynamic Catalog Application User Siebel Deductions Application User Siebel Inventory and Order Management 1, Application User Siebel Sales Volume Planning Application User Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS option: Demantra Trade Promotion Optimization $Million COGS Siebel Distribution - Sales Options for Consumer Goods Siebel Consumer Goods Sales Handheld Application User Siebel Van Sales/Delivery Application User Siebel Distribution - Sales Options for Hospitality Siebel Group Inventory and Execution 3, Application User Siebel Distribution - Applications not requiring a Distribution CRM base Siebel Consumer Goods Sales Handheld DSS 1, Application User Siebel Van Sales/Delivery Application User Siebel Group Sales and Event Management Guest Room Subject to change without notice. Page 13 of 28

39 Siebel CRM, Enterprise Edition Component Pricing Siebel Manufacturing and Distribution Applications Pricing Siebel Manufacturing and Distribution - Customer Applications Prices in USA (Dollar) Siebel Manufacturing Customer - Portal Options Siebel OGC ecustomer 150,000 33, Processor Siebel OGC Web Marketing 30,000 6, Processor Siebel OGC esales 100,000 22, Processor Siebel OGC eservice 50,000 11, Processor Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Manufacturing Customer - Options for OGC ecustomer Siebel OGC Quote and Order Capture for Customers 35,000 7, Processor Siebel Distribution Customer - Portal Options Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Manufacturing and Distribution Applications Pricing Siebel Manufacturing and Distribution - Partner Applications Siebel Manufacturing Partner - Portal Siebel Dealer Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel OGC Partner Portal Registered User Siebel Manufacturing Partner - Dealer Portal Options (Each user of Dealer Portal Options requires a user of Dealer Portal) Siebel Credit Origination for Partners Registered User Siebel Dealer Advanced Marketing Registered User Siebel Delegated Business Rules for Partners Registered User Siebel Financial Accounts for Partners Registered User Siebel Showroom for Dealers Registered User Siebel Manufacturing Partner - Portal Options Siebel Design Opportunity Management for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Siebel Manufacturing Partner - Portal Options for Oil, Gas and (Each user of Oil, Gas & Chemicals Partner Options requires a user of Partner Portal for OGC) Chemicals Siebel OGC Partner Commerce Registered User Siebel Credit Management for Partners Registered User Siebel Fraud Management for Partners Registered User Siebel OGC Quote and Order Capture for Partners Registered User Siebel Distribution Partner - Portal Siebel Loyalty Partner Portal Registered User Siebel Distribution Partner - Portal Options for Consumer Goods Siebel Deductions for Partners Registered User Siebel Sales Volume Planning for Partners Registered User Siebel Trade Promotions for Partners Registered User Subject to change without notice. Page 14 of 28

40 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel Public Sector Applications Pricing Siebel Public Sector - Employee Applications Siebel Public Sector - Base Application Siebel Public Sector CRM Base 3, Application User Siebel Public Sector - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Public Sector CRM Base Option Application User Siebel Public Sector - General Options Siebel Network Order Entry Application User Siebel Public Sector - Loyalty Options Siebel Loyalty Manager 1, Application User Siebel Loyalty Member Services Representative Application User Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer Siebel Loyalty Engine unlimited Member Records 1,800, , Customer Siebel Public Sector Applications Pricing Siebel Public Sector Customer Applications Siebel Public Sector - Customer Portal Options Siebel Public Sector eservice 70,000 15, Processor Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Public Sector Applications Pricing Siebel Public Sector Partner Applications Siebel Public Sector - Partner Portal Siebel Public Sector Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Subject to change without notice. Page 15 of 28

41 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Siebel CRM, Enterprise Edition Applications Pricing Siebel Self-Service Applications Note: quotes for customers that have a current contract originally signed with edocs require approval prior to presenting to a customer. Siebel Self-Service - ebilling Options Siebel ebilling Manager for Consumer Customer Account Siebel epayment Manager Customer Account Siebel estatement Manager Customer Account Siebel Self-Service - Card Options Siebel Card Manager Customer Account Siebel Self-Service - Communications Options Siebel Communications Billing Analytics Manager Telephone Number Siebel Communications Billing Manager for Business Telephone Number Siebel Communications Billing Manager for Consumer Telephone Number Siebel Communications Rate Plan Advisor Telephone Number Siebel Communications Service Manager Telephone Number Siebel CRM, Enterprise Edition Applications Pricing Siebel SimBuilder Siebel SimBuilder provides training content developers with powerful tools and utilities that streamline the creation of effective training materials. Developers can publish multi-mode standards conformant elearning, instructor and participant classroom guide documents, SimBuilder Visual guide documents and Siebel ihelp task steps from a single set of source files and a single development effort. Siebel SimBuilder Option Siebel SimBuilder 10,000 2, Application User Subject to change without notice. Page 16 of 28

42 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Universal Application Network (UAN) The prices listed below are for software licenses and do not include maintenance and support fees. Maintenance and support fees must be included. Existing future discount clauses that do not specifically reference UAN pricing specifically are not applicable to a UAN quote. A complete UAN solution consists of a UAN Application Foundation, UAN Process Libraries, UAN Transformations, and Integration server and design tools provided by an integration server vendor. Entry-level Integration for CRM Siebel Customer Lifecycle Management Integration 250,000 55,000 Customer UAN Integration Application Foundation up to 5 Applications UAN Processes for Customer Lifecycle Management UAN Integration Transformations to Oracle 11i UAN Integration Transformations to SAP R/3 4.6 UAN Integration Transformations to Siebel 7.7 UAN Integration Transformations to Siebel 7.5 UAN Integration Transformations to Siebel 7.0 UAN Integration Transformations to Siebel 6.3 Integration Application Foundation (Required) Siebel UAN Integration Application Foundation 100,000 22,000 Application Instance Integration Process Libraries Siebel UAN Integration Processes (includes the Customer Lifecycle Management, Order Management, PRM, Sales and Services Management 250,000 55,000 Customer Processes no vertical libraries included) Siebel UAN Business Integration Processes for Customer Lifecycle Management 50,000 11,000 Customer Siebel UAN Business Integration Processes for Employee Relationship Management 50,000 11,000 Customer Siebel UAN Business Integration Processes for Order Management 50,000 11,000 Customer Siebel UAN Business Integration Processes for Partner Relationship Management 50,000 11,000 Customer Siebel UAN Business Integration Processes for Sales Management 50,000 11,000 Customer Siebel UAN Business Integration Processes for Services Management 50,000 11,000 Customer Integration Process Libraries for Telecommunications Siebel UAN Communications Business Integration Processes for Billing Management 50,000 11,000 Customer Siebel UAN Communications Business Integration Processes for Customer Lifecycle Management 50,000 11,000 Customer Siebel UAN Communications Business Integration Processes for Order Management 50,000 11,000 Customer Siebel UAN Communications Business Integration Processes for Product Management 50,000 11,000 Customer Siebel UAN Communications Business Integration Processes for Service Assurance Management 50,000 11,000 Customer Integration Process Libraries for Energy Siebel UAN Energy Business Integration Processes for Billing Management 50,000 11,000 Customer Siebel UAN Energy Business Integration Processes for Customer Lifecycle Management 50,000 11,000 Customer Siebel UAN Energy Business Integration Processes for Order Management 50,000 11,000 Customer Siebel UAN Energy Business Integration Processes for Product Management 50,000 11,000 Customer Siebel UAN Energy Business Integration Processes for Trouble Ticket Management 50,000 11,000 Customer Integration Transformation Libraries Siebel UAN Integration Transformations (includes all Transformations) 150,000 33,000 Customer Siebel UAN Integration Transformations to Oracle 11i ,000 11,000 Customer Siebel UAN Integration Transformations to SAP R/ ,000 11,000 Customer Siebel UAN Integration Transformations to Siebel Customer Siebel UAN Integration Transformations to Siebel Customer Subject to change without notice. Page 17 of 28

43 Siebel CRM, Enterprise Edition Component Pricing Prices in USA (Dollar) Oracle Master Data Management Licensing Customer Hub provides rights to use Oracle Customer Data Hub (CDH) and/or Siebel Universal Customer Master (UCM). If running both, licenses for the sum total of item records managed across the 2 products must be purchased. Licensing Product Hub provides rights to use Product Information Master (PIM) Data Hub and/or Universal Product Master (UPM). Customers using both Oracle and Siebel technology must be sure to purchase licenses to cover the sum total of item records managed across the 2 product sets. NOTE: For Master Data Management (MDM) products, the Oracle EBS applications products include the standard, restricted use of underlying Oracle technology. The Siebel applications products do not include a restricted use of underlying Oracle technology. Master Data Management - Customer Hub for B2B Oracle Customer Hub B2B Record 20,000 Oracle Customer Hub Add-on B2B Record 20,000 Customer Hub & Customer Hub Add-on options (Customer Hub options are available only with Siebel UCM) option: Oracle Activity Hub B2B Record 20,000 option: Oracle Field Service Hub B2B Record 20,000 option: Oracle Marketing Hub B2B Record 20,000 option: Oracle Sales Hub B2B Record 20,000 option: Oracle Service Hub B2B Record 20,000 Master Data Management - Customer Hub for B2C Oracle Customer Hub B2C Record 20,000 Oracle Customer Hub Add-on B2C Record 20,000 Customer Hub & Customer Hub Add-on options (Customer Hub options are available only with Siebel UCM) option: Oracle Activity Hub B2C Record 20,000 option: Oracle Field Service Hub B2C Record 20,000 option: Oracle Marketing Hub B2C Record 20,000 option: Oracle Privacy Management Policy Hub B2C Record 20,000 option: Oracle Sales Hub B2C Record 20,000 option: Oracle Service Hub B2C Record 20,000 Master Data Management - Vertical Customer Hub (Vertical MDM options are available only with Siebel UCM) Oracle Automotive Captive Finance Customer Hub Record 20,000 Oracle Case Hub Record 20,000 Oracle Life Sciences Customer Hub Record 20,000 Master Data Management - Product Information Management (PIM) Oracle Product Hub Record 20,000 Oracle Product Hub Add-on Record 20,000 Product Hub options option: Oracle Product Data Synchronization for GDSN and UCCnet Services 75,000 16, Partner Organization 2 Master Data Management - Administrative & Development Oracle Customer Hub Data Steward 4,995 1, Application User Oracle Product Hub Data Steward 4,995 1, Application User 20 Recommended Siebel Options The options listed below are suggested MDM options when running Siebel UCM and are listed here for reference only. Pricing for Data Quality is found in the "Siebel Cross-Industry - General Options" section and pricing for Tools is found in the "Siebel Cross-Industry - Tools and Servers" section of the Siebel price list. Siebel Data Quality Siebel Data Quality Matching Server Siebel Tools Siebel Test Automation Interfaces Subject to change without notice. Page 18 of 28

44 Siebel CRM Enterprise Global Price List Siebel CRM Software Investment Guide Siebel CRM, Enterprise Edition Component Pricing License Price Software Update License & Support Notes Siebel CRM, Enterprise Edition Cross-Industry Applications Pricing Siebel Cross Industry - Employee Applications All Siebel CRM Cross-Industry applications are listed once in the Cross-Industry applications section instead of duplicating them in every individual industry p Any product marked with indicates that this product includes third-party technology or content and the royalty obligations require maximum discounting/m Siebel Cross-Industry - Base Application Siebel CRM Base 3, Application User Siebel Cross-Industry - Tools and Servers Siebel Tools 17,500 3, Application User Siebel Test Automation Interfaces 5,000 1, Application User 1 Siebel Web UI Dynamic Developer Kit 5,000 1, Application User Siebel Report Designer Professional 2, Application User 2 Siebel Report Designer Application User 2 Siebel Server Extensions for UNI 1, Computer Siebel Cross-Industry - Application Integration Architecture Siebel Cross-Industry - General Options Siebel Advanced Market Development Funds Application User Oracle Secure Enterprise Search (SES) Please see Oracle Tech Price List for pricing and product details Oracle Secure Enterprise Search Connector Please see Oracle Tech Price List for pricing and product details Siebel Advanced Search (Not available in v8+) Application User 3 Siebel Advisor 1, Application User Siebel Anywhere Application User Siebel Campaigns Application User Siebel Client Sync Application User Siebel Server Sync - Microsoft Exchange Server Application User 4,5 Siebel Collaboration (for MS Sharepoint) Application User 6 Siebel Configurator Administration Server 100,000 22, Computer 7 Siebel Configurator Runtime 1, Application User 8 Siebel Content Publishing Application User Siebel Contracts Application User Siebel Customer Content Application User Siebel Customer Order Management Administration Server 200,000 44, Customer Siebel Customer Order Management Administrator 5,000 1, Application User Siebel CTI Application User Siebel CTI Connect Application User 10 Siebel Data Quality Application User 10 Siebel Data Quality Matching Server 25,000 5, Processor 11 Siebel Dynamic Catalog Application User Siebel Dynamic Pricer 1, Application User Siebel Employee Self-Service Application User Siebel Events Manager Application User Siebel Forecasting Application User Siebel Handheld Application User 12 Siebel Handheld Platform Certification 35,000 7, Each 13 Siebel Handheld Device Certification 25,000 5, Each 13 Siebel HelpDesk Online Application User Siebel Mobile Connector Application User Siebel Partner Manager Application User Siebel Quote and Order Capture 1, Application User Siebel Quotes Application User Siebel Remote Client Application User Siebel Reports Application User Siebel Signature Capture Tool Application User 14 Siebel Smart Answer for Employees Application User Siebel SmartScript Application User Siebel Store-and-Forward Messaging Application User Siebel Territory Management Application User Siebel Time and Expense Reporting Application User Siebel Wireless Application User Siebel Connector for Satmetrix Exchange Application User 15 Siebel Cross-Industry - Sales Options Siebel Enterprise Selling Process (ESP) Application User Siebel Portfolio Management Process (PMP) Application User Siebel Proposals and Presentations Application User 16 Siebel Target Account Selling (TAS) Application User Siebel Cross-Industry - Service Options Siebel Asset Management Application User Siebel Automated Discovery Application User 17 Siebel Automated Service Application User 17 Siebel Change Management Application User Siebel Response Application User Siebel Field Service Application User Siebel HelpDesk Option Application User 22 Siebel Quality Management Application User Siebel Smart Answer for Response Application User Updated: 18-May-2007 Subject to change without notice. 19 of 28

45 Siebel CRM Enterprise Global Price List Siebel Cross-Industry - Field Service Options Siebel Barcode Application User Siebel Logistics Manager Application User Siebel Preventive Maintenance Application User Siebel Repair Application User Siebel Scheduling Application User 18 Siebel Cross-Industry - Marketing Automation Options Siebel /Web Offer Designer Application User Siebel Marketing Server 100,000 22, Computer Siebel Dialogue Manager Application User Siebel Marketing Resource Manager Application User Siebel Segment Manager 1, Application User Siebel Cross Industry - Marketing Server Options Siebel Marketing Server - up to 500,000 records 150,000 33, Computer 19 Siebel Marketing Server - up to 1,000,000 records 200,000 44, Computer 19 Siebel Marketing Server - up to 3,000,000 records 275,000 60, Computer 19 Siebel Marketing Server - up to 5,000,000 records 350,000 77, Computer 19 Siebel Marketing Server - up to 10,000,000 records 425,000 93, Computer 19 Siebel Marketing Server - unlimited records 500, , Computer 19 Siebel Cross-Industry - Applications Not Requiring CRM Base Oracle Contact Center Anywhere 2, Application User 25 Oracle Contact Center Anywhere Transactions K Transactions 400 Siebel Configurator Administration Server 100,000 22, Computer 7 Siebel Content Publishing Application User Siebel Customer Content Application User 20 Siebel Customer Order Management Administration Server 200,000 44, Customer Siebel Marketing Stand Alone Application User 23 Siebel Marketing Server Stand Alone Customer Record 23 Siebel Handheld Stand Alone 1, Application User Siebel HelpDesk 1, Application User 22 Siebel Order Validation Engine Electronic Order Line Siebel Segment Manager Stand Alone 2, Application User Siebel Cross-Industry - HelpDesk Options Not Requiring CRM Base Siebel Asset Management Application User Siebel Automated Discovery Application User 17 Siebel Automated Service Application User 17 Siebel Change Management Application User Siebel HelpDesk Online Application User Siebel Cross-Industry - Incentive Compensation Siebel Incentive Compensation Management Package - for Employees Application User Siebel Incentive Compensation Management - for Employees Application User Siebel ICM Advanced Planning and Modeling - for Employees Application User Siebel Incentive Compensation Management Package - for Partners Application User Siebel Incentive Compensation Management - for Partners Application User Siebel ICM Advanced Planning and Modeling - for Partners Application User Siebel Cross-Industry - Customer Applications Siebel Cross-Industry - Customer Portal Options Siebel ecustomer 150,000 33, Processor Siebel Web Marketing 30,000 6, Processor Siebel esales 100,000 22, Processor Siebel eservice 50,000 11, Processor Siebel Cross-Industry - Customer Options for ecustomer Siebel Advanced Search for Customers (Not available in v8+) 5,000 1, Processor Siebel Advisor for Customers 40,000 8, Processor Siebel Configurator Runtime for Customers 50,000 11, Processor 24 Siebel Content Publishing for Customers 5,000 1, Processor Siebel Dynamic Pricer for Customers 40,000 8, Processor Siebel Events 25,000 5, Processor 25 Siebel Reports for Customers 10,000 2, Processor Siebel Self-Service Wireless for Customers 15,000 3, Processor Siebel Smart Answer for Customers 15,000 3, Processor 26 Siebel SmartScript for Customers 10,000 2, Processor Siebel Cross-Industry - Customer Applications not Requiring ecustomer Siebel Advisor Stand Alone 50,000 11, Processor Siebel Cross-Industry - Partner Applications Siebel Cross-Industry - Partner Portal Siebel Partner Portal Registered User Siebel Cross-Industry - Partner Portal Options Siebel Advanced Market Development Funds for Partners Registered User Siebel Advanced Search for Partners (Not available in v8+) Registered User Siebel Advisor for Partners Registered User Updated: 18-May-2007 Subject to change without notice. 20 of 28

46 Siebel CRM Enterprise Global Price List Siebel Anywhere for Partners Registered User Siebel Basic Pricer for Partners Registered User Siebel Campaigns for Partners Registered User Siebel Configurator Runtime for Partners Registered User Siebel Content Publishing for Partners Registered User Siebel Customer Order Management Administrator for Partners 1, Registered User 27 Siebel Dialogue Manager for Partners Registered User Siebel Dynamic Pricer for Partners Registered User Siebel Field Service for Partners Registered User Siebel Forecasting for Partners Registered User Siebel Logistics Manager for Partners Registered User Siebel Marketing Resource Manager for Partners Registered User Siebel Partner Commerce Registered User Siebel PRM Wireless Registered User Siebel Proposals and Presentations for Partners Registered User Siebel Remote Client for Partners Registered User Siebel Reports for Partners Registered User Siebel Segment Manager for Partners Registered User Siebel Smart Answer for Partners Registered User Siebel SmartScript for Partners Registered User Siebel Cross-Industry - Parner Applications not Requiring Partner Portal Siebel PRM Wireless Stand Alone Registered User Siebel CRM Web Channel Siebel CRM Web Channel Pricing Siebel CRM Web Channel requires, at a minimum, one User of Siebel Tools. A licensed user of a Siebel CRM Base does not require additional Web Channel licensing as the Web Channel deployment option is included in the Siebel CRM Web Channel pricing is designed for Siebel customers who desire to extend the usefulness of their Siebel deployment by providing ad - Built-in scripting of Siebel objects using Siebel VB, Siebel escript, and Browser Script - Component Object Model (COM) using the Siebel Web Client Automation Server, Siebel COM Data Control, Siebel COM Data Server, and Sie - CORBA using Siebel CORBA Object Manager - Java or J2EE using Siebel Java Data Bean, JMS or JCA - HTTP-based Integration Objects - Transport technologies such as: MQ Series, MSMQ, Biztalk, OLE DB Siebel CRM Web Channel user capabilities include: - Full access to the data model corresponding to the business objects licensed - Reduced access to specialized application behavior, especially within specialized applet classes - Ability to customize and extend application behavior via Siebel business services and scripting Siebel Web Channel Options Siebel CRM Web Channel for Employees- up to 15 Objects Application User Siebel CRM Web Channel for Customers- up to 15 Objects 60,000 13, Processor Siebel Communications, Media and Energy Applications Pricing Siebel Communications, Media and Energy - Employee Applications Siebel Communications, Media and Energy - Base Applications Siebel Communications, Media and Energy CRM Base 3, Application User Siebel Communications, Media and Energy - Base Functionality Options (for adding additional base functionality to other Industries) Siebel Communications, Media and Energy CRM Base Option Application User Siebel Communications, Media and Energy - General Options Siebel Bulk Order Capture Application User 28,50 Siebel Bulk Orders Administration Server 100,000 22, Customer 28,50 Siebel CME Contracts Application User Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel CME Quote and Order Capture 1, Application User 29 Siebel Premises Application User Siebel Rollup Application User Siebel Work Orders Application User Siebel Communications, Media and Energy - Loyalty Options Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty H&T Engine - up to 25,000 Member records 350,000 77, Customer 30 Siebel Loyalty H&T Engine - up to 100,000 Member records 750, , Customer 30 Siebel Loyalty H&T Engine - up to 500,000 Member records 2,000, , Customer 30 Siebel Loyalty H&T Engine - up to 1,000,000 Member records 3,500, , Customer 30 Siebel Loyalty H&T Engine - up to 5,000,000 Member records 5,500,000 1,210, Customer 30 Siebel Loyalty H&T Engine - up to 10,000,000 Member records 8,000,000 1,760, Customer 30 Siebel Loyalty H&T Engine - unlimited Member records 11,000,000 2,420, Customer 30 Siebel Communications, Media and Energy - Sales Options Siebel Call Reports Application User Siebel Design Opportunity Management Application User Siebel Field Service Assets Application User 29 Siebel Pricing Authorization Management Application User Updated: 18-May-2007 Subject to change without notice. 21 of 28

47 Siebel CRM Enterprise Global Price List Siebel Pricing Claims Server - Up to 20 Users 100,000 22, Computer 42 Siebel Communications, Media and Energy - Service Options Siebel Billing Management Application User Siebel Credit Management Application User Siebel Fraud Management Application User Siebel Price Comparison 2, Application User Siebel Communications, Media and Energy - General Options for Consumer Goods (The Distribution base option is required to quote Consumer Goods options with CME) Siebel Distribution CRM Base Option Application User Siebel Deductions Application User Siebel Sales Volume Planning Application User 43 Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS 44, 45 option: Demantra Trade Promotion Optimization $Million COGS 44, 45 Siebel Communications, Media and Energy - Customer Applications Customer Application Pricing Siebel Communications, Media and Energy - Customer Portal Options Siebel CME ecustomer 150,000 33, Processor Siebel CME Web Marketing 30,000 6, Processor Siebel CME esales 100,000 22, Processor Siebel CME eservice 50,000 11, Processor Siebel Loyalty Customer Portal 10,000 2, Processor 32 Siebel Communications, Media and Energy - Customer Options for ecustomer Siebel Price Comparison for Customers 50,000 11, Processor Siebel CME Quote and Order Capture for Customers 35,000 7, Processor Siebel Communications, Media and Energy - Partner Applications Siebel Communications, Media and Energy - Partner Portal Siebel CME Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel Communications, Media and Energy - Partner Portal Options Siebel CME Partner Commerce Registered User Siebel Credit Management for Partners Registered User Siebel Design Opportunity Management for Partners Registered User Siebel Fraud Management for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Siebel CME Quote and Order Capture for Partners Registered User 33 Siebel Financial Services Applications Pricing Siebel Financial Services - Employee Applications Siebel Financial Services - Base Application Siebel Financial Services CRM Base 3, Application User Siebel Financial Services - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Financial Services CRM Base Option Application User Siebel Financial Services - Adaptive Business Solutions Siebel Financial Services - General Options Siebel Customer Relationship Console - HTML Application User 36 Siebel Finance Events Manager Application User Siebel Financial Accounts Application User Siebel Network Order Entry Application User Siebel Financial Services Proposals and Presentations Application User Siebel Financial Services Quote and Order Capture 1, Application User Siebel Financial Services Quotes Application User Siebel Rollup Application User Siebel Financial Services - Loyalty Options 35 Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty Engine - up to 100,000 Member records 150,000 33, Customer 30 Siebel Loyalty Engine - up to 500,000 Member records 250,000 55, Customer 30 Siebel Loyalty Engine - up to 1,000,000 Member records 450,000 99, Customer 30 Siebel Loyalty Engine - up to 5,000,000 Member records 750, , Customer 30 Siebel Loyalty Engine - up to 10,000,000 Member records 1,000, , Customer 30 Siebel Loyalty Engine - unlimited Member records 1,800, , Customer 30 Siebel Financial Services - Sales Options Siebel Call Reports Application User Siebel Needs Analysis/Applications - Non credit Application User Siebel Financial Services - General Options for Finance Line of Business Siebel Collections Application User Siebel Commercial Banking Loan Approval Application User Siebel Corporate and Commercial Banking Application User Siebel Credit Origination Application User Siebel Institutional Sales and Research Application User Siebel Investment Banking Application User Siebel Investment Management Application User Siebel Retirement/Pension Management Application User Siebel Small Business Banking Application User Siebel Wealth Management Application User Updated: 18-May-2007 Subject to change without notice. 22 of 28

48 Siebel CRM Enterprise Global Price List Siebel Financial Services - General Options for Healthcare Siebel Group Coverage Application User Siebel Healthcare Providers and Facilities Application User Siebel Individual Coverage Application User Siebel Financial Services - General Options for Insurance Siebel Group Pensions Application User Siebel Group Policies Application User Siebel Individual Life and Annuities Application User Siebel Personal Lines Claims Application User Siebel Personal Lines Policies Application User Siebel Financial Services - Service Options for Insurance Siebel Insurance Field Service Application User 37 Siebel Financial Services - Customer Applications Siebel Financial Services - Customer Portal Options Siebel Financial Services ecustomer 150,000 33, Processor Siebel Financial Services Web Marketing 30,000 6, Processor Siebel Financial Services esales 100,000 22, Processor Siebel Financial Services eservice 50,000 11, Processor Siebel Enrollment Portal 60,000 13, Processor 38 Siebel Loyalty Customer Portal 10,000 2, Processor 32 Siebel Financial Services - Customer Options for ecustomer Siebel Finance Events 35,000 7, Processor Siebel Financial Services - Partner Applications Siebel Financial Services - Partner Portal Siebel Agent Portal Registered User 39 Siebel Finance Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel Service Provider Portal Registered User Siebel Financial Services - Agent Portal Options Siebel Individual and Group Coverage for Partners Registered User Siebel Life and Pensions for Partners Registered User Siebel P&C Claims for Partners Registered User Siebel P&C Policies for Partners Registered User Siebel Financial Services - Partner Portal Options Siebel Financial Services Proposals and Presentations for Partn Registered User Siebel Retail Finance Applications Pricing Note: Quoting Siebel Retail Finance requires approval prior to quoting to a customer. Initial purchase of Siebel Retail Finance requires the Siebel Retail Finance Foundation Services for Employees & Siebel Financial Transactions Workbench. Siebel Retail Finance - Employee Applications Siebel Retail Finance - Employee Options Siebel Retail Finance Foundation Services for Employees Application User Siebel Branch Teller Services 1, Application User Siebel Financial Transactions Workbench 17,500 3, Application User Siebel Retail Finance - Customer Applications Initial purchase of Siebel Retail Finance Customer Applications requires the Siebel Retail Finance Foundation Services (Customers), Siebel Retail Finance Foun Siebel Retail Finance - Customer Options Siebel Retail Finance Foundation Services for Customers 25,000 5, Processor Siebel Internet Banking Services 7,500 1, Processor Siebel Life Sciences Applications Pricing Siebel Life Sciences - Employee Applications Siebel Life Sciences - Base Application Siebel Life Sciences CRM Base 3, Application User Siebel Life Sciences - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Life Sciences CRM Base Option Application User Siebel Life Sciences - Adaptive Business Solutions Siebel Life Sciences - General Options Siebel Advanced Contracts 1, Application User Siebel Business Rules Application User Siebel Clinical Account Profiles Application User Siebel Clinical Contact Profiles Application User Siebel Clinical Profiles Application User Siebel Contract Terms and Conditions Application User Siebel Managed Care 1, Application User Siebel Managed Care Profile Application User Siebel Medical Education Application User Siebel Network Order Entry Application User Siebel Opportunities and Contracts Application User Siebel Pharma Campaigns Application User Siebel Prescription Analysis Application User Siebel Rollup Application User Siebel Samples Application User Siebel Life Sciences - Loyalty Options Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer 30 Updated: 18-May-2007 Subject to change without notice. 23 of 28

49 Siebel CRM Enterprise Global Price List Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer 30 Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer 30 Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer 30 Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer 30 Siebel Loyalty Engine unlimited Member Records 1,800, , Customer 30 Siebel Life Sciences - Sales Options Siebel Design Opportunity Management Application User Siebel Pricing Authorization Management Application User Siebel Pricing Claims Server-Up to 20 Users 100,000 22, Computer 42 Siebel Life Sciences - Service Options Siebel Adverse Events and Complaints 15,000 3, Application User Siebel Collections Application User Siebel Life Sciences - General Options for Clinical Siebel Clinical Contracts Application User Siebel Document Tracking Application User Siebel Payments Application User Siebel Project and Resource Management Application User Siebel Project Cost Tracking Application User Siebel Protocol Builder Application User Siebel Trip Reports Application User Siebel Life Sciences - Sales Options for Medical Siebel Medical Handheld Application User 12 Siebel Medical Inventory Management Application User Siebel Life Sciences - Service Options for Medical Siebel Medical Field Service Application User Siebel Life Sciences - Pharma Marketing Server Options Siebel Pharma Marketing Server-First Brand Customer Record 40 Siebel Pharma Marketing Server-Additional Brand Customer Record 40 Siebel Pharma Marketing Server-Unlimited Brands Unlimited records 300,000 66, Processor 40 Siebel Life Sciences - Sales Options for Pharma Siebel Pharma Handheld Application User Siebel Signature Capture Application User 12 Siebel Life Sciences - Options for Consumer Goods (The Distribution base option is required to quote Consumer Goods options with Life Sciences) Siebel Distribution CRM Base Option Application User Siebel Deductions Application User Siebel Sales Volume Planning Application User 43 Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS 44, 45 option: Demantra Trade Promotion Optimization $Million COGS 44, 45 Siebel Life Sciences - Applications not requiring Life Sciences CRM Base Siebel Medical Handheld Stand Alone 1, Application User 12 Siebel Pharma Handheld Stand Alone 1, Application User 12 Siebel Life Sciences - Medical Handheld Stand Alone Options Siebel Medical Inventory Management Application User Siebel Life Sciences - Pharma Handheld Stand Alone Options Siebel Expense Reports for Handheld Stand Alone Application User 12 Siebel Medical Education for Handheld Stand Alone Application User 12 Siebel Samples for Handheld Stand Alone Application User 12 Siebel Signature Capture Stand Alone Application User 12 Siebel Life Sciences - Customer Applications Siebel Life Sciences - Customer Portal Options Siebel Pharma eservice 70,000 15, Processor Siebel Loyalty Customer Portal 10,000 2, Processor 32 Siebel Life Sciences - Customer Options for Pharma eservice Siebel MedEd for Customers 25,000 5, Processor Siebel Samples for Customers 25,000 5, Processor Siebel Details Application User 41 Siebel Details Server capacity for an additional 10 concurrent users 24,000 5, Computer Siebel Details Server capacity for an additional 50 concurrent users 48,000 10, Computer Siebel Details Server capacity for an additional 100 concurrent users 78,000 17, Computer Siebel Details Server capacity for an additional 200 concurrent users 110,000 24, Computer Siebel Life Sciences - Partner Applications Siebel Life Sciences - Partner Portal Siebel Clinical Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel Life Sciences - Partner Portal Options Siebel Delegated Business Rules for Partners Registered User Siebel Design Opportunity Management for Partners Registered User Siebel Details Application User 41 Updated: 18-May-2007 Subject to change without notice. 24 of 28

50 Siebel CRM Enterprise Global Price List Siebel Details Server capacity for an additional 10 concurrent users 24,000 5, Computer Siebel Details Server capacity for an additional 50 concurrent users 48,000 10, Computer Siebel Details Server capacity for an additional 100 concurrent users 78,000 17, Computer Siebel Details Server capacity for an additional 200 concurrent users 110,000 24, Computer Siebel Life Sciences Field Service for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Siebel Manufacturing and Distribution Applications Pricing Siebel Manufacturing - Employee Applications Siebel Manufacturing - Base Application Siebel Manufacturing CRM Base 3, Application User Siebel Manufacturing - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Manufacturing CRM Base Option Application User Siebel Manufacturing - General Options Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel Manufacturing - Loyalty Options Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer 30 Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer 30 Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer 30 Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer 30 Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer 30 Siebel Loyalty Engine unlimited Member Records 1,800, , Customer 30 Siebel Manufacturing - General Options for Automotive Siebel Business Rules Application User Siebel Financial Accounts Application User Siebel Lease End-of-Term Processing Application User Siebel Personal Lines Claims Application User Siebel Title Management Application User Siebel Vehicle Contracts Application User Siebel Manufacturing - General Options for Oil, Gas and Chemicals Siebel OGC Contracts Application User Siebel OGC Quote and Order Capture 1, Application User 29 Siebel Premises Application User Siebel Rollup Application User Siebel Work Orders Application User Siebel Manufacturing - Sales Options Siebel Design Opportunity Management Application User Siebel Pricing Authorization Management Application User Siebel Pricing Claims Server-Up to 20 User 100,000 22, Computer 42 Siebel Manufacturing - Sales Options for Automotive Siebel Credit Origination Application User Siebel Manufacturing - Sales Options for Oil, Gas and Chemicals Siebel Call Reports Application User Siebel Manufacturing - Service Options for Automotive Siebel Collections Application User Siebel Manufacturing - Service Options for Oil, Gas and Chemicals Siebel Billing Management Application User Siebel Credit Management Application User Siebel Fraud Management Application User Siebel Distribution - Employee Applications Siebel Distribution - Base Application Siebel Distribution CRM Base 3, Application User Siebel Distribution - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Distribution CRM Base Option Application User Siebel Distribution - General Options Siebel Contract Terms and Conditions Application User Siebel Network Order Entry Application User Siebel Distribution - Loyalty Options Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer 30 Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer 30 Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer 30 Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer 30 Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer 30 Siebel Loyalty Engine unlimited Member Records 1,800, , Customer 30 Updated: 18-May-2007 Subject to change without notice. 25 of 28

51 Siebel CRM Enterprise Global Price List Siebel Distribution - Loyalty Engine Options for (Note: this Loyalty Engine pricing applies only to. Hospitality Hotels and Travel Airlines. All other Hospitality an Hospitality and Travel Siebel Loyalty H&T Engine up to 25,000 Member Records 350,000 77, Customer 30 Siebel Loyalty H&T Engine up to 100,000 Member Records 750, , Customer 30 Siebel Loyalty H&T Engine up to 500,000 Member Records 2,000, , Customer 30 Siebel Loyalty H&T Engine up to 1,000,000 Member Records 3,500, , Customer 30 Siebel Loyalty H&T Engine up to 5,000,000 Member Records 5,500,000 1,210, Customer 30 Siebel Loyalty H&T Engine up to 10,000,000 Member Records 8,000,000 1,760, Customer 30 Siebel Loyalty H&T Engine unlimited Member Records 11,000,000 2,420, Customer 30 Siebel Distribution - General Options for Consumer Goods Siebel Advanced Contracts 1, Application User Siebel Consumer Goods Customer Order Management Administration Server 120,000 26, Customer Siebel Consumer Goods Quote and Order Capture Application User Siebel Consumer Goods Dynamic Catalog Application User Siebel Deductions Application User Siebel Inventory and Order Management 1, Application User Siebel Sales Volume Planning Application User 43 Siebel Trade Promotions Application User Demantra Predictive Trade Planning 1, $Million COGS 44, 45 option: Demantra Trade Promotion Optimization $Million COGS 44, 45 Siebel Distribution - Sales Options for Consumer Goods Siebel Consumer Goods Sales Handheld Application User 12 Siebel Van Sales/Delivery Application User Siebel Distribution - Sales Options for Hospitality Siebel Group Inventory and Execution 3, Application User 46 Siebel Distribution - Applications not requiring a Distribution CRM base Siebel Consumer Goods Sales Handheld DSS 1, Application User 12 Siebel Van Sales/Delivery Application User Siebel Group Sales and Event Management Guest Room 46 Siebel Manufacturing and Distribution - Customer Applications Siebel Manufacturing Customer - Portal Options Siebel OGC ecustomer 150,000 33, Processor Siebel OGC Web Marketing 30,000 6, Processor Siebel OGC esales 100,000 22, Processor Siebel OGC eservice 50,000 11, Processor Siebel Loyalty Customer Portal 10,000 2, Processor 32 Siebel Manufacturing Customer - Options for OGC ecustomer Siebel OGC Quote and Order Capture for Customers 35,000 7, Processor Siebel Distribution Customer - Portal Options Siebel Loyalty Customer Portal 10,000 2, Processor Siebel Manufacturing and Distribution - Partner Applications Siebel Manufacturing Partner - Portal Siebel Dealer Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel OGC Partner Portal Registered User Siebel Manufacturing Partner - Dealer Portal Options (Each user of Dealer Portal Options requires a user of Dealer Portal) Siebel Credit Origination for Partners Registered User Siebel Dealer Advanced Marketing Registered User Siebel Delegated Business Rules for Partners Registered User Siebel Financial Accounts for Partners Registered User Siebel Showroom for Dealers Registered User Siebel Manufacturing Partner - Portal Options Siebel Design Opportunity Management for Partners Registered User Siebel Pricing Authorization Management for Partners Registered User Siebel Manufacturing Partner - Portal Options for Oil, Gas and Chemicals (Each user of Oil, Gas & Chemicals Partner Options requires a user of Partner Portal for OGC) Siebel OGC Partner Commerce Registered User Siebel Credit Management for Partners Registered User Siebel Fraud Management for Partners Registered User Siebel OGC Quote and Order Capture for Partners Registered User 47 Siebel Distribution Partner - Portal Siebel Loyalty Partner Portal Registered User Siebel Distribution Partner - Portal Options for Consumer Goods Siebel Deductions for Partners Registered User Siebel Sales Volume Planning for Partners Registered User Siebel Trade Promotions for Partners Registered User Siebel Public Sector Applications Pricing Siebel Public Sector - Employee Applications Siebel Public Sector - Base Application Siebel Public Sector CRM Base 3, Application User Siebel Public Sector - Base Functionality Option (for adding additional base functionality to other Industries) Siebel Public Sector CRM Base Option Application User Siebel Public Sector - General Options Siebel Network Order Entry Application User Siebel Public Sector - Loyalty Options Updated: 18-May-2007 Subject to change without notice. 26 of 28

52 Siebel CRM Enterprise Global Price List Siebel Loyalty Manager 1, Application User 30 Siebel Loyalty Member Services Representative Application User 31 Siebel Loyalty Engine up to 100,000 Member Records 150,000 33, Customer 30 Siebel Loyalty Engine up to 500,000 Member Records 250,000 55, Customer 30 Siebel Loyalty Engine up to 1,000,000 Member Records 450,000 99, Customer 30 Siebel Loyalty Engine up to 5,000,000 Member Records 750, , Customer 30 Siebel Loyalty Engine up to 10,000,000 Member Records 1,000, , Customer 30 Siebel Loyalty Engine unlimited Member Records 1,800, , Customer 30 Siebel Public Sector Customer Applications Siebel Public Sector - Customer Portal Options Siebel Public Sector eservice 70,000 15, Processor Siebel Loyalty Customer Portal 10,000 2, Processor 32 Siebel Public Sector Partner Applications Siebel Public Sector - Partner Portal Siebel Public Sector Partner Portal Registered User Siebel Loyalty Partner Portal Registered User Siebel CRM, Enterprise Edition Applications Pricing Siebel Self-Service Applications Note: quotes for customers that have a current contract originally signed with edocs require approval prior to presenting to a customer. Siebel Self-Service - ebilling Options Siebel ebilling Manager for Consumer Customer Account Siebel epayment Manager Customer Account Siebel estatement Manager Customer Account Siebel Self-Service - Card Options Siebel Card Manager Customer Account Siebel Self-Service - Communications Options Siebel Communications Billing Analytics Manager Telephone Number Siebel Communications Billing Manager for Business Telephone Number Siebel Communications Billing Manager for Consumer Telephone Number Siebel Communications Rate Plan Advisor Telephone Number Siebel Communications Service Manager Telephone Number Siebel SimBuilder Siebel SimBuilder provides training content developers with powerful tools and utilities that streamline the creation of effective training materials. Developers can Siebel SimBuilder Option Siebel SimBuilder , Application User Universal Application Network (UAN) The prices listed below are for software licenses and do not include maintenance and support fees. Maintenance and support fees must be included. Existing futu A complete UAN solution consists of a UAN Application Foundation, UAN Process Libraries, UAN Transformations, and Integration server and design tools provided Entry-level Integration for CRM Siebel Customer Lifecycle Management Integration 250,000 55, Customer UAN Integration Application Foundation up to 5 Applications UAN Processes for Customer Lifecycle Management UAN Integration Transformations to Oracle 11i UAN Integration Transformations to Rosetta Net 2.0 UAN Integration Transformations to SAP R/3 4.6 UAN Integration Transformations to Siebel 7.7 UAN Integration Transformations to Siebel 7.5 UAN Integration Transformations to Siebel 7.0 UAN Integration Transformations to Siebel 6.3 Integration Application Foundation (Required) Siebel UAN Integration Application Foundation 100,000 22, Application Instance Integration Process Libraries Siebel UAN Integration Processes (includes the Customer Lifecycle Management, Order Management, PRM, Sales and Services Management Processes no vertical libraries included) 250,000 55, Customer Siebel UAN Business Integration Processes for Customer Lifecycle Management 50,000 11, Customer Siebel UAN Business Integration Processes for Employee Relationship Management 50,000 11, Customer Siebel UAN Business Integration Processes for Order Management 50,000 11, Customer Siebel UAN Business Integration Processes for Partner Relationship Management 50,000 11, Customer Siebel UAN Business Integration Processes for Sales Management 50,000 11, Customer Siebel UAN Business Integration Processes for Services Management 50,000 11, Customer Integration Process Libraries for Telecommunications Siebel UAN Communications Business Integration Processes for Billing Management 50,000 11, Customer Siebel UAN Communications Business Integration Processes for Customer Lifecycle Management 50,000 11, Customer Siebel UAN Communications Business Integration Processes for Order Management 50,000 11, Customer Updated: 18-May-2007 Subject to change without notice. 27 of 28

53 Siebel CRM Enterprise Global Price List Siebel UAN Communications Business Integration Processes for Product Management 50,000 11, Customer Siebel UAN Communications Business Integration Processes for Service Assurance Management 50,000 11, Customer Integration Process Libraries for Energy Siebel UAN Energy Business Integration Processes for Billing Management 50,000 11, Customer Siebel UAN Energy Business Integration Processes for Customer Lifecycle Management 50,000 11, Customer Siebel UAN Energy Business Integration Processes for Order Management 50,000 11, Customer Siebel UAN Energy Business Integration Processes for Product Management 50,000 11, Customer Siebel UAN Energy Business Integration Processes for Trouble Ticket Management 50,000 11, Customer Integration Transformation Libraries Siebel UAN Integration Transformations (includes all Transformations) 150,000 33, Customer Siebel UAN Integration Transformations to Oracle 11i ,000 11, Customer Siebel UAN Integration Transformations to SAP R/ ,000 11, Customer Siebel UAN Integration Transformations to Siebel Customer Siebel UAN Integration Transformations to Siebel Customer Siebel UAN Integration Transformations to Siebel Customer Siebel UAN Integration Transformations to Siebel Customer Oracle Master Data Management Licensing Customer Hub provides rights to use Oracle Customer Data Hub (CDH) and/or Siebel Universal Customer Master (UCM). If running both, licenses for the NOTE: For Master Data Management (MDM) products, the Oracle EBS applications products include the standard, restricted use of underlying Oracle technology. Master Data Management - Customer Hub for B2B Oracle Customer Hub B2B Record 20, Oracle Customer Hub Add-on B2B Record 20, Customer Hub & Customer Hub Add-on options (Customer Hub options are available only with Siebel UCM) option: Oracle Activity Hub B2B Record 20, option: Oracle Field Service Hub B2B Record 20, option: Oracle Marketing Hub B2B Record 20, option: Oracle Sales Hub B2B Record 20, option: Oracle Service Hub B2B Record 20, Master Data Management - Customer Hub for B2C Oracle Customer Hub B2C Record 20, Oracle Customer Hub Add-on B2C Record 20, Customer Hub & Customer Hub Add-on options (Customer Hub options are available only with Siebel UCM) option: Oracle Activity Hub B2C Record 20, option: Oracle Field Service Hub B2C Record 20, option: Oracle Marketing Hub B2C Record 20, option: Oracle Privacy Management Policy Hub B2C Record 20, option: Oracle Sales Hub B2C Record 20, option: Oracle Service Hub B2C Record 20, Master Data Management - Vertical Customer Hub (Vertical MDM options are available only with Siebel UCM) Oracle Automotive Captive Finance Customer Hub Record 20, Oracle Case Hub Record 20, Oracle Life Sciences Customer Hub Record 20, Master Data Management - Product Information Management (PIM) Oracle Product Hub Record 20, Oracle Product Hub Add-on Record 20, Product Hub options option: Oracle Product Data Synchronization for GDSN and UCCnet Services 75,000 16, Partner Organization 2 Master Data Management - Administrative & Development Oracle Customer Hub Data Steward 4,995 1, Application User 48 Oracle Product Hub Data Steward 4,995 1, Application User Recommended Siebel Options The options listed below are suggested MDM options when running Siebel UCM and are listed here for reference only. Pricing for Data Quality is found in the "Siebel Cross-Industry Siebel Data Quality 10 Siebel Data Quality Matching Server 11 Siebel Tools Siebel Test Automation Interfaces Updated: 18-May-2007 Subject to change without notice. 28 of 28