Arval Broker Services. Product Information

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1 Arval Broker Services Product Information Just Drive

2 Contract hire With contract hire from Arval your customers will benefit from new cars and LCVs without having to find the initial capital outlay to purchase them. They don t have the hassle associated with buying vehicles or the worry of what they may be worth when selling them on as we arrange this, and take any depreciation risks. Your customer chooses a contract length and mileage allowance that suits their business needs and budget, for example from two to five years and 10,000 to 120,000 miles if petrol engine, or 150,000 if diesel. We can include routine maintenance and tyres within the contract giving your client completely hassle free motoring. They simply lease the vehicles for a fixed monthly cost over two to five years, depending on their specific needs. What s more as funding through contract hire keeps the vehicles off their balance sheets, this funding method can offer VAT efficiencies and improves cash flow. Arval contract hire benefits Contract hire can provide your customer with a wealth of benefits: No large capital outlay Run new and reliable vehicles without spending large sums of working capital. Your clients can enjoy an unrestricted choice of vehicles from a nationwide network Fixed monthly payments Your customer will know exactly what their monthly payments will be. With guaranteed maintenance they are assured simple administration for repairs and servicing with no fuss. This helps them budget and simplifies cash flow management Why Arval? Arval is the leading fleet and fuel management company in the UK with over 35 years experience in the industry. We have a customer base which extends from business start-ups to companies in the FTSE 100. The market leading fuel card AllStar belongs to our product portfolio and we successfully fund nearly 80,000 vehicles in the UK alone. Secure in the knowledge that we are backed by BNP Paribas, one of the world s largest and most respected banks, Arval has collaborated with a growing network of brokers since Supported by a committed team of specialists, each broker benefits from both a dedicated field based account manager and their individual internal sales executive, ensuring continuity and well-informed support. Low financial risk Your customer is free from the hassle of selling cars and the risks of depreciation along with the advantage of vehicles not appearing on their balance sheet. Simply return them to Arval and we ll take care of everything. We can also advise on CO2 emissions and tax implications helping your client to make informed choices Formal extensions facility The option to extend the contract term and mileage for customers vehicles due for replacement, offers additional benefits for both you and your customer. Attractive monthly rentals combined with shorter term commitments for them, and an easy, additional revenue opportunity for you are just two of them

3 Maintenance, repairs and recovery Our guaranteed maintenance package will keep your customers vehicles running smoothly and with this in place, you can relax knowing that Arval will maintain your clients vehicles and perform quality repairs without fuss. Alongside scheduling maintenance or arranging breakdown recovery, our Arval Contact Centre can organise mobile fitters for exhausts, batteries, windscreens and tyres, resulting in reduced downtime and schedules not being disrupted. Arval s Fair Play Policy means that we will replace naturally worn car or van tyres, or accidentally damaged car tyres free of charge. Brokers are often able to earn higher commissions where contract hire agreements are sold with guaranteed maintenance. More frequent client contact makes it easier for you to increase volumes and improve the renewal rate. In 2008, 75% of broker renewals included Arval guaranteed maintenance. Why Arval maintenance? Arval contact centre Your customers drivers have access to the Arval Contact Centre 24 hours a day, 7 days a week. By dealing with driver queries directly we save your client, and their drivers, time and hassle Online service booking Drivers can book servicing online, enjoy collection and delivery (where available) and complimentary vehicle wash & vacuum at selected network sites Fixed cost motoring With flat monthly fees your customer will have no unexpected costs and be protected against inflation Fair play policy Naturally worn car or van tyres, or accidentally damaged car tyres are replaced under the maintenance agreement Breakdown service The AA is the partner chosen for breakdown recovery which is included in the maintenance package and includes Home Start, Roadside Assistance, Recovery and Relay Plus Services The reassurance of a quality garage network Booking service and repair work through the Arval Contact Centre ensures your customer will receive the high levels of service and repair guaranteed by our AllStar preferred maintenance network. This is a group of selected maintenance and service suppliers who share our commitment to quality, and service levels are monitored by us on an ongoing basis. As a market leading supplier, in the UK alone we currently fund nearly 80,000 vehicles and buy more than 20,000 each year, our exceptional buying power means we can offer your customers excellent rates to include maintenance in their contracts.

4 Vehicle Rental and MiniLease Often your customers will need to provide a short term solution for new staff waiting for their company car, need to cover a car or van that is off the road, want to offer a safer alternative to employees using their own vehicles for business, or need to manage seasonal requirements. Arval Vehicle Rental and MiniLease are flexible, reliable and cost effective solutions. Arval has created a market leading vehicle rental service by selecting the best suppliers and setting demanding service standards to give your customers the best deal in every respect. They can access up to 170,000 vehicles from up to 850 locations across the UK. By agreeing to offer Arval Vehicle Rental and MiniLease to your customers, not only do you earn 5% commission on all revenue, your frequency of customer contact increases, helping you to keep customers loyal to you. Hire vehicles for a period of one day up to a year. Whatever your customer needs, you can be sure that we work to one set of priorities theirs. Daily Rental MiniLease 1 Day 28 Days 365 Days Longer term rental When there is a need to bridge the gap between daily rental and longer term leasing, Arval MiniLease is one of the most cost effective solutions in the market. With a wide choice of models, including light commercial vehicles, available within 48 hours for standard vehicles, it s perfect for situations such as contract staff, probation periods or as a pre-contract vehicle. MiniLease allows your customers to operate vehicles for a flexible period of time, with minimal administration, no early termination fee after the first 28 days and a generous 2,800 mileage allowance for each 28 days the vehicle is on hire. Daily rental Extensive vehicle choice Up to 170,000 vehicles, cars and LCVs, available through our network of suppliers Delivered fast We ll deliver in as little as two hours. We can even deliver to the driver s home or workplace Dedicated rental teams Providing quick and informed responses to you and your customers saving time and hassle Unique contract features Unusually, should the vehicle be damaged whilst on hire, Arval will not charge for any loss of use Our competitive, fixed delivery and collection charges mean no hidden costs, irrespective of distance We offer generous mileage allowances New improved online booking service Provides flexibility and saves time, offers full visibility of past, current and future bookings Consistent supplier performance Our suppliers have been carefully selected to ensure that we can cater for your customers needs. As a consequence Arval Rental comes with a supply guarantee. Give us two hours notice and we will guarantee the supply of a standard rental vehicle Other features include: 59 minute grace period for vehicle returns One-way bookings Airport coverage Taking vehicles overseas Meet and greet service Out of hours/emergency service Pick up and drop off service

5 Arval Centre, Windmill Hill, Swindon SN5 6PE United Kingdom Telephone: Fax: Just Drive

0870 600 4499 or visit our website www.arval.co.uk

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