SOLUTIONS FOR RETAIL. Providing best-in-class, fully integrated solutions to help move retail forward is how we re engineering a better world.

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1 Providing best-in-class, fully integrated solutions to help move retail forward is how we re engineering a better world.

2 Retail solutions designed for today s and tomorrow s customers and challenges In the ultracompetitive retail industry, profits are under pressure and stores of all types are seeking creative ways to cut operating expenses while improving service. The ability to integrate a solution that tracks sales, monitors inventory, improves customer service and reduces shrinkage is more important than ever. And as online and in-store channels become more integrated, retailers need a way to provide better real-time information about where products are to better control stock and provide visibility online. Panasonic is fully committed to engineering systems that will improve your retail operations with customized end-to-end solutions built around your unique needs and deployment life cycles. As retailers are looking to make investments in store systems, such as inventory management and customer service, it is crucial that all networks are connected with innovative, mobile technology. As a leader in retail technology, including digital signage, rugged mobile computers and tablets, security and surveillance systems, and POS devices, we ve implemented highly successful systems across the globe. Our retail solutions team can help design, install, monitor and support your business by providing the architecture for a seamless, customized solution. And with Panasonic Retail Solutions, you re backed by a national coast-to-coast installation and support network for total peace of mind. WHY PANASONIC? Panasonic understands the needs of retailers because we manufacture products based on your feedback. By listening to the direct concerns of our customers, we re able to provide complete end-to-end solutions that cover a full range of store operations to meet the challenges retailers face every day. Through innovative technology, Panasonic systems enhance your ability to deliver a one-of-a-kind retail experience on a consistent basis. This competitive edge will result in faster customer service, higher customer satisfaction and better customer retention for increased sales and profits. Bottom line, our systems-wide expertise means a fully customized solution that will improve your operations with smarter, more reliable, higher performing systems featuring a better ROI and lower total cost of ownership. Benefits of Panasonic Fully Integrated Retail Solutions n Upfront planning and consultation for future-proof project deployment n Single-provider product sourcing and accountability n Custom-designed solutions with performance guarantees n Innovative, reliable, award-winning products and technology n Custom-selected, tested and Panasonic-certified partner offerings n Fully-integrated, best-of-breed components for higher system performance n Bundled solutions that offer competitive pricing and total system warranties n Ongoing true partner collaboration, consultation and multimodal interaction n Single point person for total customer satisfaction 2 3

3 Payment Solutions that Move with Your Business By 2015, annual shipments of mobile Point of Sale (POS) devices will be four times that of traditional POS terminals, and shipments of rugged handheld POS solutions are projected to grow by 30% over the next four years. Panasonic is helping keep your business ahead of the curve by offering innovative payment solutions that not only stay on trend but also move the industry forward. World-Class POS Workstations For more than 30 years Panasonic has been a world leader in POS workstations. We have continued to develop and refine our POS systems and today offer some of the most reliable integrated solutions on the market. Our POS workstations break new ground in terms of operations capability, mounting options, modularity and energy savings. Wi-Fi enabled for complete installation flexibility, their open platform allows them to run virtually any operating system or software. In addition, our POS systems support an array of intelligence-gathering features including innovative surveillance options and analytic capabilities all connected by state-of-the-art POS software. POS Software Solutions Panasonic can integrate virtually any POS software to better deliver exceptional customer service through fast, accurate ordering, integrated electronic payment processing, loyalty programs, inventory management and more. You can quickly update pricing, inventory levels and promotions. And with extensive reporting capabilities, you can receive the data you need instantly to manage your retail location more efficiently while increasing revenue. Because Panasonic partners with a variety of specialized retail software providers, we can work with you to source and install the very best solution to meet your performance objectives. Mobile POS Panasonic Toughpad tablets and accessories can create industry leading POS technology in a truly mobile solution that meets your needs. Durable, lightweight and with a long battery life, the Toughpad is designed for mobile POS and assisted selling to utilize the latest payment processing and bar code scanning technologies offering quicker and more efficient customer service with the ability to check inventory, read gift cards and more all from the sales floor. Plus, with wireless features such as optional Gobi 3G, 4G LTE, Wi-Fi and Bluetooth technology, employees have the ability to securely connect both inside and outside the extended retail location. A variety of Toughpad mounting and docking options allow you to utilize the same hardware for stationary POS at a counter or a handheld option on the retail floor. Unlock the Future of Mobile Capability In today s retail environment, customers are always on the move. To ensure you keep up with their needs, we keep up with your needs. Whether presenting customer-facing product choices, in-store promotions, line busting, or convenient and efficient customer payment, Toughbook and Toughpad offer a reliable, economical choice to help optimize service while increasing average sales. Allowing you to service more customers on the fly, Panasonic tablet PCs offer an efficient solution for inventory management and maximum in-store mobility. Adding even more value to customer relationship solutions, Panasonic offers a variety of customer engagement applications that can be accessed directly on the Toughpad, such as same-day offers and loyalty programs. And with extensive application partners and hardware accessories, there s no limit to how far Toughpad and Toughbook mobile solutions can take your business. Retail Mobile Manager In combination with solutions, like the Retail Mobile Manager, Toughpad allows sales associates to integrate multiple sales channels to provide fast and easy price and inventory checks without leaving the customer s side. And with back-office applications for labor costing, workforce management, merchandising, point-of-sale and warehouse management, Toughpad provides the ultimate mobile retail management device for more efficient employee deployment, out-of-stock reduction and increased sales. Take Control of Your Inventory With the Toughbook computers myriad of built-in options, including barcode scanning, RFID support and GPS capabilities, retailers have more visibility into, and ultimately control over, their inventory from warehouse to the store shelf and everywhere in between. Easy-to-navigate touchscreen displays allow managers and staff to instantly upload information to existing inventory management systems to produce real-time reports on product availability. MOBILE POS SOLUTION semi-stationary SOLUTION stationary pos solution TOUGHPAD MOBILE SOLUTIONS TOUGHPAD with pos software MAG STRIPE reader/scanner Toughpad and DOCK/mount Cash drawer and printer Toughpad and DOCK/mount TOUGHPAD MOBILE POS Bring the point of service directly to the customer wherever they are. CUSTOMER ENGAGEMENT TOOL Allow customers to interact with products on the sales floor. INVENTORY MANAGER Check inventory quickly with a direct link between the warehouse and the store shelves. The Toughpad in conjunction with barcode scanners and mag stripe reader accessories allows retailers to bring the point of service directly to the customer. Semi-stationary payment solutions provide the best of both worlds. The Toughpad can easily be docked to provide the traditional POS experience or removed for complete mobility. Stationary payment solutions have unlimited mounting options and are built tough to withstand harsh working conditions for unlimited flexibility. 4 5

4 Broadcast original content and advertising in-store to further engage your customers and to enhance the shopping experience. Plus, interactive displays with built-in touch screen are the perfect tool for wayfinding within retail locations. In addition, a touchscreen display can be used as an interactive information kiosk or POP displays. With experience designing, installing, monitoring and managing retail digital signage deployments nationwide, Panasonic can design and deploy a network that fits perfectly into the daily operations of any store or retail chain. Let us show you how Panasonic digital signage can provide rapid, measurable ROI, while reducing costs, driving higher sales and improving customer experience. SINGLE PLAYER LOCATION SINGLE PLAYER LOCATION, Multiple outputs 2x2 video wall DIGITAL SIGNAGE PROJECTOR Advanced Digital Signage Technology That Reaches Every Customer media player media player From in-store advertising and promotions to wayfinding and interactive kiosks, retailers are leveraging Panasonic digital signage for cutting-edge marketing and branding. Panasonic offers a wide range of in-store professional displays including ultra-thin bezel models that create breathtaking video walls for an unmatched customer experience. From all-inclusive bundled solutions for simple deployments to custom-designed enterprise networks comprising of hundreds of locations, Panasonic designs digital signage solutions that increase customer engagement and maximize your ROI. WIDE AREA NETWORK Digital Signage Solutions As a world leader in professional HD displays, Panasonic offers an array of end-to-end digital signage solutions for in-store advertising and promotions, using both professional displays and projectors that grab your customers attention the moment they walk through the door. From digital advertisements tied to POS software systems to customized networked programming, Panasonic can help you communicate with your customers to ensure maximum results and increased profits. Whether it s promotional messages to showcase your new spring line or custom programming that lets you sell screen time to third-party advertisers, Panasonic has the answer. Transfer Server Enterprise-class digital signage platforms, including hardware, software and support from Panasonic, are designed to engage the consumer and enhance the customer experience. Promotional displays integrated into POS transactions and surveillance analytics can change promotional items and pricing based on inventory levels, time of day or customer traffic patterns. Messaging can be changed on-site via a Panasonic Toughpad or remotely from a monitoring center across multiple locations. Private Data Source PC Workstation Database Server Network Operation Center (NOC) 6 7

5 SECURITY SOLUTIONS Take Your Back Office to the Forefront of the Industry More Than Security Every retail environment is filled with moving parts that need to run smoothly to ensure success. From loss prevention to valuable customer analytics, Panasonic security cameras can help fine-tune each part for improved employee performance, better customer service experience and the monitoring of successful merchandising campaigns. With recent advances in integrated video surveillance from Panasonic, retailers can now gather business intelligence more easily. As a recognized leader in imaging, Panasonic is a trusted name in retail video surveillance. Offering the most comprehensive line of surveillance solutions available, we can help design and deploy a customized system that best meets your specific needs with superior performance and ROI. Keep Your Business Under a Reliable Watch Panasonic is an industry leader in video imaging expertise and innovative technology, with nearly a dozen industry firsts in security and surveillance technology. With a comprehensive line of intelligent analog, hybrid and IP video surveillance solutions, Panasonic s performance, quality and reliability deliver all the security your retail location needs. Interior and Exterior Surveillance Solutions for Retail The retail industry operates on tight margins. Loss prevention and risk protection from slip-and-fall incidents have a tremendous financial impact. Other areas, such as employee performance and procedures, merchandising, and store layout, can make a huge difference to your bottom line as well. Surveillance systems have long been used to prevent shrinkage and lawsuits. Newer Panasonic technologies now offer even greater promise including the ability to study and fine-tune employee performance. Advanced Micromarketing Panasonic offers a number of advanced video surveillance technologies for monitoring retail facilities to better en sure inventory loss prevention. This same technology has gone into future applications such as face recognition and people counting for demographics analysis and micromarketing. Facial matching technology identifies and analyzes certain feature points of a customer s face to estimate a person s age and gender. These analytics allow companies to record and predict shopping choices, and among other things, customize promotions based on such factors as shopper s age, gender or seasonality. Such technology can help your business determine promotion offers and predict success rates. i-pro smarthd SECURITY CAMERA Megapixel, dome, vandal-resistant and other cameras monitor in-store and outdoor retail surroundings and clientele. NETWORK VIDEO RECORDER The WJ-NV200 i-pro SmartHD Network Disk Recorder boasts embedded real-time face matching technology for intelligent video analytics. face matching analytics The real-time face matching function matches and registers face images with a face displayed on a live camera feed. Functionality can be used to target premier customers or notify of past shoplifters. DIGITAL SIGNAGE Intelligent analytics gained from cameras and recorders, including face matching, people counting and demographic analysis can be used to micro-market with targeted digital signage. In addition to extensive technology solutions for the retail floor, retailers are also looking to invest in integrated solutions for the back office to keep management efficient and, more importantly, connected. Business Communication Systems Flexible, smart communication systems are crucial in the retail industry. Whether communicating between various stores or checking warehouse inventory, your phone system is the lifeline of your business. Panasonic offers a full suite of phone systems, digital and analog phones, Session Initiation Protocol (SIP) communication systems and in-building DECT wireless headsets. The customizable, scalable solutions enable you to control communications seamlessly between all parts of your business. Document Management and Imaging Solutions Panasonic provides high-output, high performance, highly reliable and cost-effective multi-function back office technology solutions for seamless integration of scanning, printing, copying, faxing and document management. Keep your back office moving forward by partnering with the industry leader in innovative back office solutions. Headquarter and Facility Solutions Panasonic can help you update your headquarters, training or security monitoring locations with fully integrated technology solutions. Featuring interactive displays, professional displays and projectors, our solutions are scalable for facilities large and small, from training programs to conference hall presentations and more. 8 9

6 Panasonic is your single-source provider for integrated end-to-end solutions As a global technology leader, Panasonic offers service and support through a national coast-to-coast network of installation partners. With more than 30 years of project management experience, no one is better equipped to handle your project however large or multilayered than Panasonic Retail Solutions. Project deliverables you can expect from us include: Design and Build-out n System architecture and design n Complete rollout plan, installer management certifications and scheduling services n Purchasing, logistics and warehousing of all equipment n Financing options, including TCO and expected ROI data n Hardware/software compatibility testing n Remote device control integration for system management and remote diagnostics n System installation and integration n Integration of content management system to accept electronic notifications, equipment issues, creation of tracking notifications and resolution Ongoing Services n External data integration n Content creation n Content management Remote Maintenance and Support n Network operations and data center n 24/7/365 support via toll-free technical hotline n Remote network monitoring and management n Dedicated technicians for remote diagnostics, troubleshooting, rebooting and repair n Trouble ticket generation and tracking through all aspects until resolution Field Maintenance and Support n Dispatch service integrated with call center n On-site technical troubleshooting problem assessment, repair/replace for all equipment n Swap service for all equipment n Preventive maintenance service reoccurring service to maintain peak performance n Asset management tracking n Custom service level agreements Industry-leading Warranties Panasonic has a well-earned reputation for high quality, reliability and customer service that s second to none. We stand behind our products with some of the best warranties in the industry and offer a full range of extended warranty options and service agreements to help ensure your operations run smoothly for years to come. With Panasonic, you can choose the level of support you need from our full suite of options, including: n Extended warranties n User support via toll-free customer number n Technical support n On-site support and service Finance Solutions Make Buying Panasonic Easy and Affordable Panasonic Finance Solutions offers flexible and innovative finance products to make acquiring your retail solution easy and affordable. Talk to us about a plan that works for you