Maximizing efficiency with a comprehensive solution

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1 MICROS RES for Table Service Maximizing efficiency with a comprehensive solution MICROS RES is a complete restaurant pointof-sale solution that adapts to the way you run your business with tools for the backoffice, restaurant operations, and guest services. This comprehensive point-of-sale system is both powerful and flexible, helping operations run cohesively and become more efficient and profitable. It offers restaurants multiple solutions that are designed specifically for full and table service operations. This sytem is available with cloud-based reporting, so you can manage your business anywhere at anytime.

2 A Complete System This comprehensive restaurant point-of-sale system also allows restaurants to: l manage complex employee environments l compare operational conditions against l monitor inventory levels established standards l streamline ordering and receiving processes l create waitlists and reservations l enhance the profitability with customizable l implement gift card and loyalty programs reporting and analysis tools Cloud Based Reporting Mobile Solutions Increased Visibility Mobile Management Increased Business Efficiency Labor management Inventory management Convenience Compatible 3rd Party Integration Gift Cards Cloud Based Gift & Loyalty 3rd Party Gift Card Integration Wireless Communication Marketing Guest Services Solutions Digital Menu and Marketing System Profit Protection Increased Speed of Service Kitchen Display System Peace of Mind Table Management Perfect Timing Meal Coursing See How others have leveraged RES for TSR! 24x7x365 Support Dependability Workstations Peripherals

3 Cloud-Based Reporting Visibility Easily view business analytics with CLOUD REPORTING & ANALYTICS (mymicros.net) Quickly access near real-time operational and financial data Enhance communications, consolidation, and data storage Mobile Management Extend managerial productivity with MICROS inmotion, the mobile app companion to CLOUD REPORTING Act on Key Performance Indicators (KPIs) from anywhere at anytime Access from any ios or Android mobile device Watch the inmotion Video! Protect Your Profits Quickly identify and respond to unusual point-of-sale activity with OPTIONAL MICROS XBR Loss Prevention Tracks POS activity and automatically sends alerts to designated personnel Identifies suspicious transactions at regional, store, or individual level Immediately impacts profitability, operational efficiency, and employee productivity See How to Identify and Prevent Suspicious Activities with Optional XBR Prevention

4 Increased Efficiency for Maximum Profit Streamline Labor, Elevate Profits Minimize cost and maximize productivity with labor management for RES on premise or hosted in the cloud Maximize labor effectiveness Effortless associate scheduling Automated human resource management Preventative cloud based reporting and budget forecasting See How MICROS Labor Management Has Given Others Renergized Sales and Productivity! Maximize Inventory, Minimize Cost Simplify the process for ordering and receiving with inventory management for RES, hosted in the cloud or integrated to compatible 3rd Party Software. Cost-effectively maintain stock Increase visibility of product usage and associated costs Optimize supplies and decrease food cost Gain understanding menu item performance Easily manage purchase orders and vendor lists

5 Freedom of Service with Mobile POS Solutions From ordering at the table to outdoor patio service, provide faster and better service untethered with MICROS mobile solutions. mtablet E-Series: Efficient, Elegant, Engaging 8 fully mobile handheld tablet Cost-effective, sleek, and durable Guaranteed all-day performance and reliability Watch the E-Series Video! mtablet R-Series: Revolutionary, Rugged, Robust 10.1 LCD touch screen Highly ruggedized, able to withstand common falls, weatherized, and spill resistant Fully mobile and fully compatible with the MICROS mstation base High capacity battery life Watch the R-Series Video! Mobile POS Devices DT365: 8.4 diagonal touch screen Tablet User-friendly, flexible, and practical

6 Harness the Power of Knowledge And give your guests flawless service, every time. Gain Control Easily manage your dining room with MICROS Table Management System. Provides accurate seating times Integrates customer preferences, seating capacity, and available staff Records table requests with waitlist capabilities Perfect Timing, Every Time Give your guests a perfectly timed dining experience with RES meal coursing and Alert Manager. Solves the problem of timed meal coursing Identifies time needed to prepare a menu item Improve Kitchen Communication Dramatically increase speed-of-service with the MICROS Kitchen Display System. Syncs timing with predetermined rhythm of dining The Alert Manager monitors ticket times and sends an alert when an order is ready Provides highly visible, real-time information to manage and control kitchen efficiency Monitors the timing of orders for your speed-of-service Provides feedback about the status of each order Service time management reporting in the cloud See How other Restaurant Groups Use KDS to Streamline Business.

7 New Revenue Streams with Marketing Made Easy Keep Customers Coming Back Build loyal and repeat customers with the MICROS Guest Services Solutions (GSS), a single-site, all-in-one guest marketing system. Track guest preferences to build a loyal following Encourage off-peak traffic with timespecific promotions Create in-house marketing programs, blasts, and electronic newsletters Gift cards See How others have Increased Check Average and Rate of Growth with Loyalty. Reward Your Customers Encourage brand loyalty with a successful loyalty program with CLOUD Gift & Loyalty (icare). Recognize and reward your core customers with point-based frequent diner and loyalty programs Coupon offers used as awards 3rd party gift card integration Run targeted campaigns based upon data gathered See How other Restaurants Reward Their Customers with MICROS icare. Attract Customer Attention Encourage off-peak traffic with timespecific promotions Improve ROI with cloud based reporting on customer analytics with CLOUD Gift & Loyalty Market your menu with MICROS Digital Menu and Marketing System. Promote specials and increase ticket totals Easy to read and convenient for the customer Effortlessly update information displayed Sturdy and ruggedized for the hospitality industry

8 Build Web Presence for Customer Convenience Integrate to 3rd Party Online Ordering With your restaurant linked to the internet, your customers can conveniently place their orders online. Increase sales through prompted upselling and suggested menu items Maximize customer satisfaction Increasing speed of service and order accuracy Reduce labor costs Integrate to 3rd Party Online Reservations Give your guests the convenience of reserving online. Guests view accurate, real-time availability via your website Automated confirmation Reservations are automatically saved in the RES Table Management System Increases reservation accuracy Integrate to 3rd Party Mobile Payments On-the-Go and at the Table Enable your guests to pay anywhere using a smartphone or mobile device. MICROS RES seamlessly integrates with many mobile payment solutions Payments are fast and secure Take payments anywhere Integration Compatibility MICROS RES interfaces to any certified third-party products to ensure best-in-class connectivity of your hospitality system.

9 Unmatched Dependability MICROS PC WORKSTATION 2015 (PCWS 2015) AND WORKSTATION 5A (WS5A) PCWS 2015 runs on Microsoft Windows POSReady 2009 or Windows 7 Pro with Intel Core or Celeron processer WS5A runs on Microsoft Windows CE 6.0 R3 with Intel Atom N450 processor Highly ruggedized, weatherized, and spill resistant Easy to install, reliable, unobtrusive, and adaptable High levels of environmental ruggedness, including spill resistance and high operating temperatures 15 LCD touchscreen Passive cooling reduces costly mechanical failures, and improves system reliability and uptime Expanded POS Functionality To complete any point-of-sale implementation, MICROS offers an extensive line of point-of-sale peripherals including: Printers Cash drawers Customer displays Barcode scanners

10 Peace of Mind Host in the Cloud Services Let us do the work with centrally hosted managed services. Lower total cost of ownership Fast resolutions to less frequent issues Support When You Need It We are committed to ensuring that your business needs are met as quickly and efficiently as possible. Phone and internet-based customer support 24-hours a day, 7 days a week We provide both on-site and remote support, training, and services Find out more about how MICROS can help you grow Get in touch with us for more information or to schedule a demo and consultation appointment. MICROS Systems, Inc Columbia Gateway Drive Columbia, MD , USA Sales information: Phone: micros is a registered trademark of MICROS Systems, Inc. Certain product and company names appearing here may be the trademarks or service marks owned and/or registered by third parties. All other product and brand names are the property of their respective owners. Copyright MICROS Systems, Inc. All rights reserved. Consolidated_RES_TSR_BR_US-EN_14SEP9

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