Electronic Registration Improves Wait Times, Billing Accuracy
|
|
- Antonia Melton
- 8 years ago
- Views:
Transcription
1 A RelayHealth Case Study Electronic Registration Improves Wait Times, Billing Accuracy The Bellevue
2 2 The Bellevue had relocated to a modern building three years earlier, but was still using paper-based registration in the emergency department and main hospital waiting areas. The use of paper-based forms made tracking wait times difficult and did not allow staff visibility into the identities or numbers of patients waiting for various tests or procedures. Auditing of registration processes was also done manually, with one staff member charged with auditing more than 61,000 registrations annually. As a result, only 50 percent of registrations were being audited, and those that faced additional scrutiny were checked for only a handful of common errors. The desire to increase registration accuracy and billing accuracy while providing staff insight into wait times convinced leaders at The Bellevue to purchase AhiQa and Ahi Lobby, now part of RelayHealth. We wanted an automated system to prevent errors on the front end, rather than fixing them on the back end, Nicholas Courtright, patient access leader, said of AhiQa. The hospital also purchased Ahi Lobby to help track wait times, especially in the ED. AhiQa has helped The Bellevue maintain a 99.5 percent registration accuracy rate over the past several years without the need for a staff person to monitor and audit registrations. Accounts receivable days have continued to drop and now stand at 43 days. Wait times throughout the hospital average 10 minutes, and just five minutes in the ED.
3 3 A group of visionary Bellevue, Ohio residents came together in 1914 to imagine the future of healthcare in their community. The result culminated three years later in the opening of The Bellevue ( That visionary leadership has endured for nearly a century at the locally owned, non-profit hospital system. Following expansions and renovations over the intervening eight decades, hospital leadership realized a new facility would position the facility for future generations. The Bellevue relocated in 2005 to a prairie-style, 129,000-square-foot facility that allowed the system to expand its range of services, including Occupational Health and a Specialty Care Clinic that offers full-time cardiology services and many other medical specialists. The Bellevue is the only hospital in Ohio to be awarded the HealthGrades TM Outstanding Patient Experience Award for the past five consecutive years. It is a Designated from NICHE (Nurses Improving Care for Healthsystem Elders) and has scored in the top 5 percent nationally on the Consumer Assessment of Healthcare Providers. The hospital s home health agency is ranked in the top 25 percent by HomeCare Elite. : The Bellevue, Bellevue, Ohio Solutions: AhiQa, Ahi Lobby Beds: 50 Employees: More than 400 Medical Staff: More than 100 active and affiliated physicians
4 4 Before adopting AhiQa, The Bellevue employed one person to audit about half of the hospital s more than 61,000 annual patient registrations. The employee was only able to check for about 10 common errors. This meant about half of annual patient registrations weren t audited at all, and errors other than the 10 key errors that the auditor could look for were missed in those that were. The result was a large number of errors on filed claims that required additional staff to answer payer questions, correct erroneous information, and refile claims. Not only are we saving an FTE who formerly conducted audits, it s an Internet-based program that our IT staff doesn t have to deal with, Courtright said. I m able to handle user questions, reset passwords and other administrative functions. AhiQa has 260-plus rules built into the system, throwing up flags that the registrar can follow up on while the patient is still in the waiting area, Courtright said. If it s a policy number, for example, we can go in and fix it that day, which prevents the claim from kicking out or getting a denial and having to work it later. The automated system also allows 100 percent of claims to be audited, helping to reduce denials and days in accounts receivable. The Bellevue accounts receivable days have dropped to 43 days from 51, which Courtright attributes to AhiQa and to a push to reduce A/R days ahead of an electronic medical records installation at the hospital. Registration auditing a manual process Only 50 percent of registrations checked Could only check for 10 error types Manual processes a drain on hospital resources 100 percent registration checks More than 260 error types checked 99.5 percent accuracy rate 16% decrease in accounts receivable days No FTE neededl
5 5 In conjunction with AhiQa, The Bellevue also adopted Ahi Lobby, which helps support electronic patient registrations. Before Ahi Lobby, staff had no effective method for measuring wait times in the hospital or the emergency department. Without looking over paper records, they also did not know whether patients had checked in, or who had been scheduled for a test or procedure. Ahi Lobby is critical for the ED, Courtright said, because anything can happen between registration and the time a patient is assigned a bed. When a patient checks in, a triage nurse is notified so there is no wasted time. Shortly after implementation, the hospital s wait time averaged 11 minutes. That figure has dropped 55 percent to just five minutes from registration to bed, Courtright said. In the main part of the hospital, Ahi Lobby helps keep track of patients from the time they arrive. Shorter wait times can help a hospital increase its patient satisfaction scores, and if a patient shows up late for a procedure, for example, staff can note that fact in case questions about scheduling arise later. Current wait times for The Bellevue average 10 minutes. The two products work really well together, Courtright said. The accuracy of the registration definitely helps with wait times. The service has also been superior. When there is a problem, I send an , get an right back, and the issue is fixed within the hour. Paper registrations in main hospital and ED department No way to track patient wait times No visibility into patient scheduling Electronic registrations more efficient, secure Patient wait times easily tracked VISIBILITY Provides staff visibility into wait times 55% decrease in patient wait times
6 Health Connections Brought to Life RelayHealth and/or its affiliates. All rights reserved. 0513
Chapter 32 Saskatoon Regional Health Authority Triaging Emergency Department Patients 1.0 MAIN POINTS
Chapter 32 Saskatoon Regional Health Authority Triaging Emergency Department Patients 1.0 MAIN POINTS By March 2016, Saskatoon Regional Health Authority (Saskatoon RHA) had implemented two of the eight
More informationRevenue Cycle Automation Helps Regional Health Center Maximize Resources
A RelayHealth Case Study Revenue Cycle Automation Helps Regional Health Center Maximize Resources Sky Lakes Medical Center 2 Sky Lakes Medical Center is the definition of rural, the only hospital in a
More informationEngaging Touch Free Practices Carolinas HealthCare System - A Case Study on Automation in the Revenue Cycle
Engaging Touch Free Practices Carolinas HealthCare System - A Case Study on Automation in the Revenue Cycle Elizabeth P. Staas, Recondo Technology Katie Davis, Carolinas HealthCare System Who we are Elizabeth
More informationRevenue Cycle Management Optimized
rreturnsttopbooth2014final.indd 1 6/13/2014 9:32:34 AM Revenue Cycle Management Optimized Powerful technology combined with expert knowledge and resources Innovative Revenue Cycle Management brought to
More informationAmong the many challenges facing health care
The Value of Visit Management at Your Organization BY ELIZABETH WEIDMAN, SENIOR ANALYST Catch Data Systems April 2014 Among the many challenges facing health care organizations today, few have the potential
More informationEDI Services helps healthcare network streamline workflow, increase productivity, and improve revenue cycle management.
GE Healthcare Results summary 2008 2010 Reduced eligibility rejection rate from 2% to 0.8% Reduced overall rejection rate from 6.4% to 4% Reduced cost to collect from 8.3% to 6.3% Increased the number
More informationPatrick A. Sorrentino, MS 304 Juliana Lane ~ Bloomingdale, IL. 60108 Work Phone (630) 990-4448 Home Phone (630) 295-9360 Cell Phone (630) 514-9226
SUMMARY OF QUALIFICATIONS Over 20 years of progressive and diversified healthcare experience holding senior management positions at Rush University Medical Center, Arthur Andersen, Midwest Medical Network
More informationSelf-Pay Collection Strategies in a New Era of Healthcare. How data analytics improves collections under Obamacare
Self-Pay Collection Strategies in a New Era of Healthcare How data analytics improves collections under Obamacare The Self-Pay Population Has Changed There s no doubt that the rise in uncompensated care
More informationEmployed Physicians: Leadership Strategies for a Winning Organization
Employed Physicians: Leadership Strategies for a Winning Organization Ray Chorey Southeastern Ohio Regional Medical Center President and CEO Thomas Ferkovic SS&G Healthcare Managing Director Practice Comparison
More informationWhat Every Medical Practice Must Do to Optimize Workflow and Maximize Revenue While Decreasing Costs
What Every Medical Practice Must Do to Optimize Workflow and Maximize Revenue While Decreasing Costs Don t just trust that your staff is maximizing time and revenue. It is up to you to monitor, analyze
More informationGuidian Healthcare Consulting
FRONT OFFICE E FFICE EFFICIENCY MAXIMIZING PRACTICE REVENUE STARTING AT THE FRONT D RONT DESK Guidian Healthcare Consulting Guidian Healthcare Consulting Guidian works with Community Health Centers to
More informationEngaging Touch Free Practices; Carolinas HealthCare System
Engaging Touch Free Practices; Carolinas HealthCare System A Case Study on Automation in the Revenue Cycle Elizabeth P. Staas, Recondo Technology Jonathan Johnson, Carolinas HealthCare System Hello, I
More informationImproving Care Team Efficiency with Electronic Clinical Documentation
Improving Care Team Efficiency with Electronic Clinical Documentation Published August 2012 Improving Outcomes at the point of care is a critical challenge for healthcare. Combining post acute processes
More informationSanford Improvement Making Lean Work in Healthcare
Sanford Improvement Making Lean Work in Healthcare David Peterson Enterprise Director of Continuous Improvement Outline/Agenda Office of Continuous Improvement Who are we and what do we do? History/Journey
More informationCentricity Group Management. Complex challenges demand proven solutions
Centricity Group Management Complex challenges demand proven solutions Turn information into insight Proven performance in some of the most sophisticated practices Complete control of the revenue cycle
More informationBILLING MANAGER INDICATORS: HOW DOES YOUR ORGANIZATION STACK UP?
CPAs & ADVISORS experience direction // BILLING MANAGER INDICATORS: HOW DOES YOUR ORGANIZATION STACK UP? OHIO ASSOCIATION OF COMMUNITY HEALTH CENTERS ~ 2014 ANNUAL CONFERENCE Wednesday, March 12, 2014
More informationHOSPITAL FULL ALERT CASCADE
Introduction The purpose of this document is to provide information on the capacity status of (ACH) and to detail the expected actions when occupancy reaches levels that make efficient operation of the
More informationWhy You Should Automate Invoice Processing Today. Your organization's survival could depend on it
Why You Should Automate Invoice Processing Today Your organization's survival could depend on it Why You Should Automate Invoice Processing Today Contents p. 3 p. 3 p. 4 p. 5 p. 6 p. 7 Introduction Death
More informationProven Practice Management and EHR Solutions
Proven Practice Management and EHR Solutions The Smart Choice to Enhance Office Productivity, Profitability and Care Quality Your small practice faces big challenges. Finding time and resources to prepare
More informationBuilding the bottom line in employed physician networks
Building the bottom line in employed physician networks Greg Mertz, MBA, FACMPE, Managing Director, Physician Strategies Group, LLC, Virginia Beach, VA Shrinking margins, rising costs, and the specter
More informationHow a Pre-Service Center at MetroHealth System Improved Satisfaction, Efficiency, and Revenue
How a Pre-Service Center at MetroHealth System Improved Satisfaction, Efficiency, and Revenue Craig Richmond The MetroHealth System Associate Chief Financial Officer & Vice President, Revenue Cycle Introduction
More information7 Ways to Enhance Your Radiology Group's Revenue Cycle
7 Ways to Enhance Your Radiology Group's Revenue Cycle Introduction Every radiologist would prefer to be reading charts than spend time thinking about their practice s revenue cycle management processes.
More informationThe new revenue cycle imperative: A data-driven approach to minimizing risk and optimizing performance
The new revenue cycle imperative: A data-driven approach to minimizing risk and optimizing performance An Experian Healthcare white paper Shifting reimbursement, evolving payment models and growing regulatory
More informationFrequently Asked Questions
Frequently Asked Questions What is an electronic health record? Borgess has transitioned from paper-based medical records to electronic health records (EHRs). An EHR is an electronic version of your medical
More informationMidwest Orthopaedic Center. Orthopaedic. EHR Case Study. Midwest Orthopaedic Streamlines Revenue Cycle with Integrated Suite of Pulse Solutions
EHR Case Study Orthopaedic Midwest Orthopaedic Center Midwest Orthopaedic Streamlines Revenue Cycle with Integrated Suite of Pulse Solutions pulseinc.com Pulse Complete EHR 13 board-certified physicians.
More informationGood Shepherd Medical Center Device Connectivity Case Study
Good Shepherd Medical Center Device Connectivity Case Study How Nuvon Improved Time for Patient Care in the ED, Provided Better Patient Triage, and Supported Increased ED Throughput Capacity While Going
More informationAgenda. Government s Role in Promoting EMR Technology. EMR Trends in Health Care. What We Hear as Reasons to Not Implement and EMR
Agenda A 360-Degree Approach to EMR Implementation Environmental Overview Information on the HITECH Stimulus Opportunities Hospitals, Physicians and Interoperability Preparing for an EMR Implementation
More informationInsights and Best Practices for Clinical Documentation Improvement Programs
Insights and Best Practices for Clinical Documentation Improvement Programs In the face of alarming predictions about ICD-10 s administrative impact and its veritable explosion of new codes to wrangle
More informationGive Your Revenue Cycle a Boost Techniques to Improve Collections for Your Physician Practices
Give Your Revenue Cycle a Boost Techniques to Improve for Your Physician Practices Presented by: Alta Partners, LLC Stan Kasmarcak Susannah Selnick Lacy Sharratt June 8, 2015 2015 Ohio Hospital Association
More informationThe Financial Case for EHR/RCM Integration. White Paper. The Power of Clinically Driven Revenue Cycle Management. Presented by
The Financial Case for EHR/RCM Integration The Power of Clinically Driven Revenue Cycle Management White Paper Presented by The Financial Case for EHR/RCM Integration The Power of Clinically Driven Revenue
More informationAn ICD-10 implementation case study: Sutter Health How a large, regional healthcare system is transforming a huge, complex project one step at a time
FierceHealthIT Sponsored by: An ICD-10 implementation case study: Sutter Health How a large, regional healthcare system is transforming a huge, complex project one step at a time By Julie Bird For one
More informationPractice Management Solutions. Empowering Podiatric Practices
Practice Management Solutions Empowering Podiatric Practices 1 Where do Practices Lose Money? 25%-35% revenue loss due to improper patient handling at the front office (missed phone calls, patient no-shows,
More informationLakeside Medical Clinic
Dr. William Haver Lakeside Medical Clinic Busy, high-volume clinic streamlines care delivery with the EMR Saskatoon, Saskatchewan WWW.STUARTKASDORF.COM A family physician in Saskatoon, Dr. William Haver
More informationTRANSUNION WHITE PAPER. Allocating bad debt and charity care to better meet IRS Form 990 Schedule H compliance
TRANSUNION WHITE PAPER Allocating bad debt and charity care to better meet IRS Form 990 Schedule H compliance 1 Introduction: What is IRS 990 Schedule H? 2 New regulations require more detailed reporting
More informationIndigo EHR/PM Solution with Revenue Cycle Management. Copyright 2011 Health One Technology Solutions. All rights reserved.
Indigo EHR/PM Solution with Revenue Cycle Management Indigo EHR/PM Solution & Revenue Cycle Mgmt. Industry-Leading Solution for Ease-of-Use & Functionality Easy-to-use EHR reduces time-consuming charting
More informationOracle Insurance Revenue Management and Billing ORACLE WHITE PAPER JULY 2014
Oracle Insurance Revenue Management and Billing ORACLE WHITE PAPER JULY 2014 Introduction 1 Oracle Insurance Revenue Management and Billing 2 Features Overview 2 Features by Category 3 Billing 4 Payment
More informationStreamlining Revenue Cycle Processes
Bank of America Merrill Lynch Case Study Streamlining Revenue Cycle Processes September 2014 Innovative patient and commercial receivables for Executive summary At (MDRH), a team of 40 orthopedic specialists
More informationAccess Center Operations Manual
Access Center Operations Manual Version 1.2 August 18, 2010 Page 2 of 35 Table of Contents I. Introduction... 5 II. Access Center Personnel... 7 III. Measuring Success... 9 IV. Technical Toolkit...11 A.
More informationCardiology Consultants of Atlanta, P.C. 2801 N. Decatur Rd. Suite 395, Decatur GA, 30033 (404) 298-2220 phone (678) 904-5336 fax
OFFICE POLICIES AND PROCEDURES Thank you for choosing Cardiology Consultants of Atlanta for your cardiovascular care. We realize that you have a choice in medical providers and are pleased that you have
More informationTop Performing PFS Sustaining Revenue Cycle Excellence. Greg West COO, Healthcare Resource Group
Top Performing PFS Sustaining Revenue Cycle Excellence Greg West COO, Healthcare Resource Group Competition target Why so few super bowl repeats Free agents turnover Rule changes laws and regs and industry
More informationOne Patient, One Record: How Allina completes an award-winning EHR with enterprise content management
Healthcare Enterprise Spotlight Brochure Allina Hospitals & Clinics One Patient, One Record: How Allina completes an award-winning EHR with enterprise content management More than 20,000 users access content
More informationTechnology User: Piedmont Hospital (Atlanta) is a 600-bed hospital with its business
INSTALLATION PROFILE Technology User: Piedmont Hospital (Atlanta) is a 600-bed hospital with its business office 12 miles off-campus. It uses a document management solution from an ASP (application service
More informationCASE STUDY: St. Joseph Medical Center. Compliance 360 GRC Software Suite
CASE STUDY: St. Joseph Medical Center Compliance 360 GRC Software Suite 2 CASE STUDY: St. Joseph Medical Center Background Since June 1, 1887, when the doors opened at Houston s first hospital, St. Joseph
More informationEHRs vs. Paper-based Systems: 5 Key Criteria for Ascertaining Value
Research White Paper EHRs vs. Paper-based Systems: 5 Key Criteria for Ascertaining Value Provided by: EHR, Practice Management & Billing In One www.omnimd.com Before evaluating the benefits of EHRs, one
More informationChecklists in the Revenue Cycle
Checklists in the Revenue Cycle Kathy Puziak PMP CMPE KPG Revenue Cycle Management, Inc. 2014 KPG Revenue Cycle Management, Inc. All rights reserved. This presentation does not constitute a representation
More informationRonald Reagan UCLA Medical Center. Emergency Department
Ronald Reagan UCLA Medical Center Emergency Department Welcome. We ve prepared this brochure for you to help make your visit to the Emergency Department as comfortable as possible. If you are admitted
More informationMaking Healthcare Easier: Benefits of an Integrated Electronic Medical Record and Practice Management System
Making Healthcare Easier: Benefits of an Integrated Electronic Medical Record and Practice Management System An integrated practice management and electronic medical records system refers to applications
More informationEvaluating TruBridge s Accounts Receivable Management Services in Community Hospitals
Evaluating TruBridge s Accounts Receivable Management Services in Community Hospitals Contributors to Success Sponsored by TruBridge Reported by Porter Research April 2012 1 Methodology and Executive Summary:
More informationGE Healthcare. Centricity Solutions Financial Management for Business Process Outsourcing
GE Healthcare Centricity Solutions Financial Management for Business Process Outsourcing Our workflows are clearly more efficient than before. We re collecting cash more quickly, which means we re able
More informationAnswering the Three Biggest Questions About Waste in Health Care Payments Payer Organizations Turn to Predictive Analytics
white paper Answering the Three Biggest Questions About Waste in Health Care Payments Payer Organizations Turn to Predictive Analytics December 2012»» Summary My special investigations unit keeps an eye
More informationINVESTMENT COMPANY BOND APPLICATION. I. Name of Investment Company: Address:
INVESTMENT COMPANY BOND APPLICATION I. Name of Investment Company: Address: 1. Name(s) of Investment Companies to be included as Insureds # of Officers 2. Additional Insureds to be included as Joint Function
More informationFREE REPORT. How to Choose the Right Bankruptcy Attorney for Your Case
1 FREE REPORT How to Choose the Right Bankruptcy Attorney for Your Case -Brought to you by, Inc. Before selecting a bankruptcy Attorney, here are four things you should know and consider: 1. Your first
More informationProtect and Improve Profitability in Your Practice. Positioning Your Organization for a RAC Audit
Protect and Improve Profitability in Your Practice Positioning Your Organization for a RAC Audit 2011 Annual Educational Seminar March 9, 2011 Presented By: Cindy Tipton-Cain, Exec. Director Physician
More informationRevenue Cycle Management Process
OVERVIEW It is important for everyone involved in the billing cycle process to be familiar with how each step of the encounter provides opportunities to assure successful and compliant billing. The purpose
More informationRandstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions
Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management
More informationWho are Parent Navigators?
Parent Navigators: A New Care Team Member in Your Medical Home or Specialty Practice Faculty Disclosure: We have no financial relationships to disclose relating to the subject matter of this presentation.
More informationQlikView for Healthcare
QlikView for Healthcare August 2011 Presented by Chuck Patel John Tabet What if you could answer any question about your business? What really affects profitability? Patients & Care Givers, Payers Providers
More informationTips To Improve 5-Star Performance Ratings
Tips To Improve 5-Star Performance Ratings Two different patient surveys impact CMS Star ratings: 1. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, typically mailed to plan
More informationAchieving Stage One of Meaningful Use: Critical Success Factors and Lessons Learned. Customer Insights
Customer Insights A continuing series in which customers discuss their experiences with CareTech Solutions products and services Crittenton Hospital Medical Center, Detroit Medical Center, Holy Family
More informationInvesting in an EMR for Your Clinic. Selecting the right system starts with asking the right questions. By MIKE CICERO, PT and DAVID MCMULLAN, PT
Investing in an EMR Selecting the right system starts with asking the right questions By MIKE CICERO, PT and DAVID MCMULLAN, PT INTRODUCTION Running a physical therapy center is not getting any easier,
More informationNorth Shore Physicians Group Primary Care Redesign
North Shore Physicians Group Primary Care Redesign Christine Sinsky, MD 12.23.11 The physician cannot do this work alone, notes Lindsay Gainer, Director of Clinical Services and Innovations at North Shore
More informationAn Online Application System for Civil Service Employment
An Online Application System for Civil Service Employment Richard K. Enyard, Ph.D., SPHR Eastern Illinois University Sandra E. Bowman Eastern Illinois University William Weber Eastern Illinois University
More informationA Guide to Patient Services. Cedars-Sinai Health Associates
A Guide to Patient Services Cedars-Sinai Health Associates Welcome Welcome to Cedars-Sinai Health Associates. We appreciate the trust you have placed in us by joining our dedicated network of independent-practice
More informationHow To Use Therapysource
TherapySource is a complete clinical and administrative physical therapy software solution. It is a comprehensive therapy practice management software with the most advanced clinical documentation knowledge
More informationOVERVIEW DATA SHEET. MedAct Overview Data Sheet
MedAct Overview Data Sheet MedAct delivers an integrated solution for your HME/DMEPOS that provides end-to-end coverage of all your business needs. From patient intake and purchasing to inventory management,
More informationMedical groups adoption of electronic health records and information systems
Medical groups adoption of electronic health records and information systems The Medical Group Management Association (MGMA) Center for Research and the University of Minnesota School of Public Health
More informationPrimary Health Care Forum Burin Question 1: What does acceptable access to primary health care services look like to you?
Primary Health Care Forum Burin Question 1: What does acceptable access to primary health care services look like to you? I came to Burin 50 years ago and I could see a doctor anytime I wanted back then,
More informationPractice Management Partnerships
Practice Management Partnerships For over a decade the MediSync management team, in partnerships with forward thinking physicians, has helped medical groups become very highly successful even in these
More informationThe Power of One: The Challenge of Centralized Scheduling. Tamela Dodds, Danielle Stern
The Power of One: The Challenge of Centralized Scheduling Tamela Dodds, Danielle Stern Your Speakers Tamela Dodds Operations Manager Cincinnati Children s Hospital Medical Center Danielle Stern, MHA Service
More information3 Easy Ways to Increase Your Medical Practice Revenue by 25%
3 Easy Ways to Increase Your Medical Practice Revenue by 25% 3 Easy Ways to Increase Your Medical Practice Revenue by 25% There are a hundred ways to streamline workflow and improve revenue in a medical
More informationANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT
RESEARCH NOTE September 2014 ANALYTICS PAYS BACK $13.01 FOR EVERY DOLLAR SPENT THE BOTTOM LINE Organizations are continuing to make investments in analytics to meet the growing demands of the user community
More informationMGMA Cost Survey: 2014 Report Based on 2013 Data. Key Findings Summary Report
MGMA Cost Survey: 2014 Report Based on 2013 Data % MGMA Cost Survey: 2014 Report Based on 2013 Data Each year, MGMA surveys its members and nonmembers to obtain the most recent cost and revenue data. This
More informationHow To Bring In Palo Alonnetworks
Viewing Palo Alto Networks as a Strategic Network Security Platform IANS WORKING KNOWLEDGE SERIES CASE STUDY 2010 About Capital Region Health Care (CRHC) and Concord Hospital CRHC includes Concord Hospital,
More informationThe Future Vision of Access Management: Turning the Revenue Cycle Upside Down!
The Future Vision of Access Management: Turning the Revenue Cycle Upside Down! Matt Haynes Administrative Director, Central Business Office Services Baptist Hospitals of South East Texas Hans P. Morefield
More informationAutomated User Provisioning
Automated User Provisioning NOMINATING CATEGORY: ENTERPRISE IT MANAGEMENT INITIATIVES NOMINATOR: TONY ENCINIAS, CHIEF TECHNOLOGY OFFICER COMMONWEALTH OF PENNSYLVANIA 1 TECHNOLOGY PARK HARRISBURG, PA 17110
More informationMental Health Assertive Patient Flow
Mental Health NSW Department of Health 73 Miller Street NORTH SYDNEY 2060 Tel: (02) 9391 9000 Fax: (02) 9424 5994 www.health.nsw.gov.au This work is copyright. It may be reproduced in whole or in part
More informationAn Oracle White Paper February 2011. Oracle Revenue Management and Billing for Healthcare Payers
An Oracle White Paper February 2011 Oracle Revenue Management and Billing for Healthcare Payers INTRODUCTION... 1 ORACLE REVENUE MANAGEMENT AND BILLING FOR HEALTHCARE PAYERS... 3 FEATURES OVERVIEW... 3
More informationCelebrating 10 years as an NHS Foundation Trust
Staff will recall at the end of April, we sent out a special newsletter which highlighted some of our achievements over the last 10 years. To coincide with the NHS s birthday on 5th July this is the second
More informationFaxing: A Healthcare Disaster. 10 Ways Faxing is Holding Back Your Business
Faxing: A Healthcare Disaster 10 Ways Faxing is Holding Back Your Business December 2015 We Need A Fax Revolution Faxing is one of the most common forms of communication in healthcare. It s a point-to-point
More informationThe Evolving Comparative Analytics Market:
The Evolving Comparative Analytics Market: Benchmarking Key Business Metrics Against Peers to Reduce Risk, Pinpoint Areas for Improvement, and Optimize Performance March 2013 UNDERSTANDING THE OPPORTUNITY
More informationThe Evolving Comparative Analytics Market:
The Evolving Comparative Analytics Market: Benchmarking Key Business Metrics Against Peers to Reduce Risk, Pinpoint Areas for Improvement, and Optimize Performance March 2013 UNDERSTANDING THE OPPORTUNITY
More information9 Features Your Next EMR Needs to Have. DocuTAP White Paper
9 Features Your Next EMR Needs to Have DocuTAP White Paper 9 Features Your Next EMR Needs to Have An efficient workflow is paramount to an urgent care s success. The difference between making a profit
More informationProfit from Big Data flow. Hospital Revenue Leakage: Minimizing missing charges in hospital systems
Profit from Big Data flow Hospital Revenue Leakage: Minimizing missing charges in hospital systems Hospital Revenue Leakage White Paper 2 Tapping the hidden assets in hospitals data Missed charges on patient
More informationHR Trends & Priorities for 2012. McLean & Company 1
HR Trends & Priorities for 2012 McLean & Company 1 Executive Summary McLean & Company fielded its 2012 HR Priorities Survey with both HR and business respondents. Of the seven main areas in HR, Leadership
More informationSaint Luke s Improves Patient Flow with Help from Apogee Informatics Corporation and ithink
CASE STUDY Saint Luke s Improves Patient Flow with Help from Apogee Informatics Corporation and ithink Between television and personal experience, most people have a sense of what goes on inside a large
More informationSharp HealthCare ACO. Pioneer Introduction to the FSSB November 8, 2012
Sharp HealthCare ACO Pioneer Introduction to the FSSB November 8, 2012 Sharp HealthCare Not-for-profit serving 3.1 million residents of San Diego County Grew from one hospital in 1955 to an integrated
More informationSCHOOL OF MANAGEMENT STRATEGIC PLAN (2005-2010)
SCHOOL OF MANAGEMENT STRATEGIC PLAN (2005-2010) I. MISSION Our aim is to create a model business school by delivering excellent education and conducting innovative research addressing important problems
More informationSolution Series. Electronic Medical Records. Patient Portal
Solution Series Electronic Medical Records Practice Management Enterprise-wide Scheduling Document Management Patient Portal Mobile Charge Capture e-mds Solution Series e-mds Solution Series is a suite
More informationTransforming life sciences contract management operations into sustainable profit centers
Point of View Generating life sciences Impact Transforming life sciences contract management operations into sustainable profit centers Globally, life sciences companies spend anywhere from $700 million
More informationFoundation ACTIVE DIRECTORY AND MICROSOFT EXCHANGE PROVISIONING FOR HEALTHCARE PROVIDERS HEALTHCARE: A UNIQUELY COMPLEX ENVIRONMENT
Foundation ACTIVE DIRECTORY AND MICROSOFT EXCHANGE PROVISIONING FOR HEALTHCARE PROVIDERS The promise of reduced administrative costs and improved caregiver satisfaction associated with user provisioning
More informationThe dynamics of today s health care
Work Smarter, Not Harder to Save Your Practice Money When this family practice learned how to delegate, make wise use of technology and trim its staff, it gained $200,000 per year. Gregory J. Mertz, MBA,
More informationAn Inphonite White Paper 6601 E Grant Rd, Ste. 201 Tucson, Arizona 85715 800-350-7693 www.inphonite.com sales@inphonite.com
An Inphonite White Paper 6601 E Grant Rd, Ste. 201 Tucson, Arizona 85715 800-350-7693 www.inphonite.com sales@inphonite.com How an Automated Interactive Voice System Can Benefit Your Medical Practice Contents
More informationA Guide to Education and Training for ICD-10 Implementation
A Guide to Education and Training for ICD-10 Implementation Table of Contents Chapter One: Phases of implementation Chapter Two: Timelines for implementation Chapter Three: Part One: Part Two: Part Three:
More informationUniversity Hospitals. May 2010
University s May 2010 The Organization University s (UH) is a diverse, not-for-profit integrated delivery system serving northeastern Ohio. The UH system consists of UH Case Medical Center, a major academic
More informationJim Hoelz, MS, MBA, RN, CEN, FAEN Chief Nurse Executive Blue Jay Consulting, LLC
Jim Hoelz, MS, MBA, RN, CEN, FAEN Chief Nurse Executive Blue Jay Consulting, LLC Overall wait time Actual Perceived Information provided during the visit Overall perception of quality Care versus caring
More informationWhat we do: Sustainability Materiality and Strategy
things that we do... SustainIt helps organisations like yours to be more sustainable. Working collaboratively, we use our unique combination of industry leading knowledge, technical expertise and outstanding
More informationHealthcare. Capacity planning and workforce scheduling in the healthcare industry. Thanks to ORTEC, healthcare organizations
Healthcare Capacity planning and workforce scheduling in the healthcare industry Thanks to ORTEC, healthcare organizations improve service quality together with their financial status PROFESSIONALS IN
More informationThis surgery is within the Islington Primary Care Trust area
Clerkenwell Medical Practice Finsbury Health Centre Pine Street, London EC1R 0LP Tel: 0207 833 5906 Fax: 0207 520 0432 www.clerkenwellmedicalpractice.org.uk Patient Reference Group Meeting Wednesday 25
More informationI couldn t believe that a simple internet browser can help me so much, thanks to Health Highway.
I couldn t believe that a simple internet browser can help me so much, thanks to Health Highway. Making You Successful Your problems are ours.... We welcome you to the 21st Century with Health Highway's
More informationDEPARTMENT OF HEALTH AND SOCIAL SERVICES
DEPARTMENT OF HEALTH AND SOCIAL SERVICES PROPOSED REGULATIONS ALASKA MEDICAID ELECTRONIC HEALTH RECORDS INCENTIVE PROGRAM 7 AAC 165 Effective Date June 1, 2011 (Version 3.7) 7 AAC 105.400(21) is amended
More information