a consulting overview may 1, 2016

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1 a consulting overview may 1, 2016 john Michael cassetta polly rodriguez

2 Consulting firms specialize in certain types of services Advise Execute Implement Operate McKinsey Bain BCG Booz Allen PwC KPMG Towers Watson Mercer Hewitt Accenture IBM Capgemini Offshoring Firms

3 Most firms hire into various parts of their organization Deloi,e Audit Consul3ng Tax Financial Advisory Services Strategy & Opera3ons Technology Human Capital Strategy Business Model Ops M&A Supply Chain Finance Social Impact

4 generalists cut across Industries and service lines Strategy Business Model / Opera3ons Finance Supply Chain M&A Financial Services Technology / Telecoms service line Media & Publishing Consumer Industrial industry Health Care / Life Sciences Energy & Resources Government / Public Sector

5 john michael s project experience Strategy Business Model / Opera3ons Finance Supply Chain M&A Financial Services Technology / Telecoms Media & Publishing Consumer Industrial Health Care / Life Sciences Energy & Resources Government / Public Sector

6 Polly's project experience Strategy Business Model / Opera3ons Finance Supply Chain M&A Financial Services Technology / Telecoms Media & Publishing Consumer Industrial Health Care / Life Sciences Energy & Resources Government / Public Sector

7 consulting can lead to many different career paths Year 1-2 Year 3-4 Year 5+ Opportuni3es Senior Consultant Partnership? Consultant Industry or Start- up Business School Business Analyst Industry, Start- up, Non- Profits

8 an overview on case interviews Business Case Key Steps: Understand the Case Develop a Logical Approach Inquire, Calculate and Analyze Drive to Conclusions Listen to case overview and ask follow- up ques;ons Ar;culate an approach that drives to a solu;on Perform sound analysis to support recommenda;ons Come to a conclusion and share your answers Write down the key points Ask clarifying ques8ons Repeat back the ques8on asked of you Iden8fy the underlying assump8ons Pause take 1-2 minutes to reflect Use logical tools to organize Frameworks: SWOT, Profitability, etc. Create your own Ask ques8ons that support or refine your framework Share intended approach with interviewer Find facts Think out loud Structure analysis clearly Let your interviewers talk, and listen when they do Drill down through facts and figures Focus on answering key ques8ons Double- check calcula8ons Summarize key issues and findings State your recommenda8ons Outline next steps and expected results/impacts

9 practice makes perfect in case interviews #1 Tip: Practice with friends (or better yet, enemies) Websites: > Click on Careers > Scroll over Students > Click on Getting the Job Other consulting firms websites Books Case in Point by Marc Cosentino Crack the Case by David Ohrvall The Vault.com Guide to the Case Interview by Vault.com School Resources Mock interviews Alumni database reach out to consulting professionals for additional tips

10 how to talk to clients Scenario 1: Team intros on day 1 of the project Scenario 2: Team dinner with the client Scenario 4: Steering committee meeting Scenario 3: Working 1 on 1 with the client

11 how to think like a consultant: designing a strategy What is Our Winning Aspiration? Purpose Financial objectives (e.g., market share, growth rates, sales targets) Non-financial objectives (e.g., company ethics) Where Will We Play? Customers Consumer segments Industries / Geography Positions in the Value Chain How Will We Win? Value proposition to consumers Sources of defensible advantage Profit model(s) Partnerships Constituent engagement What Capabilities Must We Have? Organization and capabilities Manufacturing asset configuration Sales and distribution configuration What Management Systems Do We Need? Rules and norms Processes & review systems / cycles Training & development Metrics & measures

12 q and a

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