1 OPEN TO INTERNAL AND EXTERNAL CANDIDATES Position Title Duty Station : : Chief, Human Resources (HR) Operations and Administrative Services Manila, Philippines Classification : Official, Grade P4 Type of Appointment : Fixed term, one year with possibility of extension Estimated Start Date : As soon as possible Closing Date : June 02, 2015 Reference Code : VN2014/137(P)-EXT Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM has a proactive recruitment policy to increase the representation of nationals of nonrepresented member states. Qualified applicants from the following countries will be favorably considered: Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Cambodia, Cape Verde, Czech Republic, Comoros, Djibouti, El Salvador, Gabon, Gambia, Guyana, Holy See, Iceland, Israel, Lesotho, Libya, Lithuania, Luxembourg, Madagascar, Maldives, Malta, Marshall Islands, Montenegro, Micronesia, Mongolia, Namibia, Nauru, Papua New Guinea, Paraguay, Republic of Congo, Saint Vincent and the Grenadines, Samoa, Seychelles, Somalia, Suriname, Swaziland, Tanzania, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Venezuela, Vietnam, Yemen Applications from qualified female candidates are especially encouraged. Context: Under the general supervision of the Director Manila Administrative Centre (MAC), and the functional supervision of the Director of Human Resources Management (HRM) in Geneva, the successful candidate will be responsible and accountable for HR Global Operations and Administrative functions for international staff. In addition to the administrative supervision of the staff in the Health Claims Processing Unit (HCPU), Health Insurance Medical Unit (HIM), and the Staff Development and Learning unit (SDL) in Manila s/he will be directly supervising and accountable for the service delivery of Page 1 / 5
2 the following units: Personnel Administration (benefits and entitlements of international staff) Payroll Administration Recruitment (REC) - international staff In particular s/he will be responsible for the following: Core Functions / Responsibilities: 1. Management of the Human Resources operations for international staff and local staff in Switzerland. Manage the development, implementation, and administration of the Human Resources (HR) operations for the Organization globally. Manage performance, empower, and professionally develop the Manila HR team. Plan and supervise the management of HR activities; ensure that work activities are carried out in an effective and timely fashion, and in accordance with the Staff Rules and Regulations. Exercise delegated authority on behalf of the Director of HRM on recruitment and personnel administration issues. Consult with HRM / HQ in the interpretation of Organization's policies with respect to complex cases. Provide hands-on supervision to effectively and continuously streamline processes related to administrative tasks necessary for the functioning of HR operations. Ensure quality control of HR administrative actions of HR Manila functions through effective and hands-on implementation of HR policies and procedures. Understand the needs of the HR clients, particularly in the field offices, and proactively address any issues and concerns through active engagement and consultation. 2. Management of the Personnel Administration and Payroll for international staff and local Staff in Switzerland. Oversee and direct the implementation of HR personnel actions, i.e. administrative formalities and processes related to staff hiring, transfers, contract extensions, changes of status and separation, and entitlements. Oversee and direct all payroll activities including international staff salary, salary advances, benefit payments, etc. 3. Management of recruitment and staffing for international positions and local staff in Switzerland. Oversee and facilitate the effective selection and recruitment process of IOM local staff in Geneva, and international staff globally at all levels, including: staffing support for large and complex emergency / post conflict operations as well as special programmes and reviewing Terms of References (ToRs) for vacant positions. Oversee the implementation of staffing rosters. Page 2 / 5
3 4. Support of the administrative services Support the administrative functions of the Health Claims Processing Unit which is responsible for the claims processing for officials and employees based in Headquarters (HQs) and field missions, retired staff all over the world, and their eligible dependents. Support the administrative functions for Staff Development and Learning (SDL) activities as needed; assist with the administration and implementation of the Staff Evaluation System (SES). Support the administrative functions of the Health Insurance & Medical Supervision (HIM) unit which evaluates and affirms fitness to work of staff. 5. Development and implementation of HR best practices and improvements Proactively pursue the continued development, implementation, and enhancement of the Human Resources tool Processes Resources Management Information System (SAP PRISM). Assess and review HR administrative and recruitment activities and prepare recommendations with a view to streamlining and increasing their effectiveness and improving the quality of the service provided. Design, implement, enhance, and regularly monitor internal controls relating to HR operations and administration including in the software application, PRISM-HR. Effectively coordinate HR actions with finance counterparts to ensure that financial implications are reconciled and addressed. 6. Development of the HR capacity and knowledge-sharing Facilitate training for field missions on HR matters under the responsibility of Manila Human Resources Operations (MHRO). Continuously gather feedback from HQs and the field and make recommendations for new strategies, policies, and operational initiatives. Communicate effectively with the field and HQs on HR matters. 7. Support of Manila Administrative Center (MAC) operations Participate in the Senior Management team, Crisis Management Team and other related activities. 8. Perform such other duties as may be assigned. Required Competencies Behavioural Takes responsibility and manages constructive criticism; Works effectively with all clients and stakeholders; Promotes continuous learning; communicates clearly; Takes initiative and drives high levels of performance management; Plans work, anticipates risks, and sets goals within area of responsibility; Displays mastery of subject matter; Contributes to a collegial team environment; Page 3 / 5
4 Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA); Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; Displays awareness of relevant technological solutions; Works with internal and external stakeholders to meet resource needs of IOM. Technical Anticipates and understands internal and external issues and opportunities that may impact the human resources landscape of IOM; Adapts best Human Resources practices to the requirements of IOM to facilitate the achievement of strategic objective; Effectively applies knowledge of relevant Human Resources Theories and practices and recognizes their application within existing IOM processes; Delivers Human Resources solutions customized to the needs of IOM. Required Qualifications and Experience Education Master s degree in Human Resources, Public Administration or a related field from an accredited academic institution with eight years of relevant professional experience; or University degree in the above fields with ten years of relevant professional experience. Experience Experience in human resources management, recruitment, and administration; Experience in the application of HR information management tools; Excellent management and technical leadership skills and ability to delegate appropriate responsibility, accountability and decision making authority in concert with senior management advice; Ability to identify key strategic issues, opportunities and risks, and to organize work plans in response to shared strategy setting; Familiarity with the UN Common System or similar international/multilateral systems an advantage; Proven ability to establish and maintain productive partnership with clients; Ability to identify client needs and match them to appropriate solutions; Ability to coach, mentor and develop staff; Previous management responsibility/ experience in a medium sized or complex field operation or any other UN Offices/Agencies an advantage; Excellent level of computer literacy, knowledge of SAP/PRISM a distinct advantage. Languages Fluency in English is required. Working knowledge of French and Spanish is an advantage. Page 4 / 5
5 How to apply: Interested candidates are invited to submit their applications via PRISM, IOM e-recruitment system, by June 02, 2015 at the latest, referring to this advertisement. For further information, please refer to: In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications. Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system. Posting period: From to Requisition: VN 2014/137 (P) - Chief, Human Resources (HR) Operations and Administrative Services - Manila, Philippines ( ) Released Posting: VN 2014/137 (P) - Chief, Human Resources (HR) Operations and Administrative Services - Manila, Philippines ( ) Released Page 5 / 5
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