Proxmox VE Subscriptions Agreement
|
|
- Alexander Greene
- 8 years ago
- Views:
Transcription
1 Proxmox VE Subscriptions Agreement A Proxmox VE Subscription enables fast and easy access to updates, support and services for your virtualization server deployments. Choose the subscription plan that s best for you. Subscriptions are licensed per physical server and. Subscription period is one year (12 months) from purchase date. Proxmox VE Subscriptions COMMUNITY BASIC STANDARD PREMIUM Stable updates via Enterprise repository Technical support Yes Yes Yes Yes via community forum tickets included None * 3 per year 10 per year Unlimited Response time n/a 1 business day 1 business day 1 business day Remote login via SSH No No Yes Yes Qualified for the purchase of additional support tickets Pricing * via public support forum No Yes Yes n/a 4,16 16,58 33,17 66,33 Technical support is done via the web and based Proxmox at Community support is done via the public Proxmox support forum at Important note: (Re-)Distributing Software packages received under this Subscription Agreement to a third party or using any of the Subscription Services for the benefit of a third party is a material breach of the agreement. Even though the open source license applicable to individual software packages may give you the right to distribute those packages (this limitation is not intended to interfere with your rights under those individual licenses). Proxmox Server Solutions GmbH 1 5
2 Additional for Subscriptions If you need more support tickets for your Basic, Standard or Premium subscription, you can purchase additional Proxmox VE. Additional support tickets include remote login support via SSH if necessary. A support ticket is valid for one year after purchase. 1 Ticket Pricing Important note: To purchase additional Proxmox VE, you need to have valid Basic, Standard or Premium subscriptions for your servers. In a Proxmox VE Cluster you need to have a subscription at the same level for each server. A Community Subscription is not valid for the purchase of additional support tickets. Scope of Coverage Proxmox VE Subscriptions include the following: Access to the Proxmox VE Enterprise repository Installation Usage Configuration Diagnosis Bug reports and fixes for packages in the Proxmox VE repository Technical support always covers the latest stable release. We do not support modified packages, third party software, community projects upon which our releases are based on, code development, system and network design, designing security rules, backup and recovery strategies and high availability design. Technology previews are not supported in productions environments. Proxmox Server Solutions GmbH 2 5
3 Additional Terms and Conditions and FAQ 1.1 What is a Proxmox VE Subscription? Proxmox VE Subscriptions is a service program designed to help IT Professionals and businesses to keep their Proxmox VE deployments up2date and providing access to professional support services. 1.2 Purchasing and Activating a Subscription The easiest way to order Proxmox VE Subscriptions is via the Proxmox online shop at or via a Proxmox partner. After your purchase has been confirmed you will receive a welcome including the subscription key and instructions on how to activate your subscription. In the Proxmox VE GUI go to Subscription Upload Subscription Key and insert your key. Every subscription key is bound to the unique "Server ID" of your server and is regularly checked for validity. 1.3 How many s does my server have? To see the number of s of your server go to the GUI of your Proxmox VE server, select the node and go to the Summary tab CPU name and socket count will be listed. 1.4 How do I receive software updates? Information about new packages is sent via to the address of the root account. All updates are displayed on the web interface, including change logs (if available). Applying updates via GUI is supported. 1.5 How many subscriptions do I need? Each Proxmox VE server needs a subscription, with the right CPU socket count. Every subscription key is bound to the unique "Server ID" of your server. 1.6 How many support cases do I get in total if I buy two or more subscriptions? With every subscription you purchase you ll get a certain amount of included support cases. For example: If you run two physical servers with Proxmox VE and you order two Basic Subscriptions (each with three support cases included) you have in total six support cases, three for each physical server.) 1.7 Upgrade Subscription Level You can easily upgrade from one subscription level to a higher one during subscription period. Only the difference between the two subscription prices will be charged. In case that you wish to upgrade, please contact us via the Proxmox customer portal. Proxmox Server Solutions GmbH 3 5
4 1.8 Downgrade Downgrades from a higher level to a lower level of subscription are not possible during the one year period. But you can cancel your subscription after one year and you can choose a new level. 1.9 Server changes moving subscription key to a new server If you want to move your subscription key to a new server, e.g. because you replace your hardware, you can request a reissue of the subscription key. This can be done 3 times per year without any costs involved Renewal If you purchase the Proxmox VE subscription via shop.maurer-it.com, it s automatically renews after one year. You will receive a renewal invoice 30 days before renewal date Cancellation You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is one year, so your access will continue for the remaining time of the current one-year period. Already activated and paid products and services cannot be refunded Subscriptions for a Proxmox VE Cluster In a Proxmox VE cluster all nodes need to have the same subscription level. Example: Consider having a cluster with three nodes, each node have 1. You want to get a Standard Subscription for your cluster which means that you need to buy three Standard Subscriptions for 1-CPU Sockets. Doing the math s: 3 x 398 = 1194 annual Standard subscription fee for a cluster with three nodes Proxmox VE is open source software. Why should I pay for it? Proxmox VE source code is licensed under the GNU Affero GPL,v3 which means you have the freedom to use the software s source code. Hence, you do not pay for the software s source code, you pay for the subscription service. This subscription service adds real business value to your open source environment by providing access to a broad infrastructure of services, like: Access to the Enterprise Repository with stable software updates Rapid support to resolve your urgent technical requests Access to the Proxmox Flexible subscription plans scalable to your business needs 1.14 Can I use Proxmox VE without a subscription? Yes, you can. Proxmox VE is open source software distributed under AGPL, v3 and you have the freedom to download, use and modify the software for private or business use. Proxmox Server Solutions GmbH 4 5
5 For more details, see Technical Pre-Sales We do not offer technical Pre-Sales as we do not sell any software licenses. Or in other words, if we would do this for free, no one would buy support How many contact persons can be registered on the Proxmox? For each organization/subscription, you can register up to three contacts with address. The use of addresses with auto-replies (e.g. of ticket systems) is prohibited to prevent loops due to automatic replies. End of document Proxmox Server Solutions GmbH 5 5
APPENDIX 1 SUBSCRIPTION SERVICES
APPENDIX 1 SUBSCRIPTION SERVICES Red Hat sells subscriptions that entitle you to receive Red Hat services and/or Software during the period of the subscription (generally, one or three years). This Appendix
More informationAPPENDIX 1 SUBSCRIPTION SERVICES
APPENDIX 1 SUBSCRIPTION SERVICES Red Hat sells subscriptions that entitle you to receive Red Hat services and/or Software during the period of the subscription (generally, one or three years). This Appendix
More informationNOBLE Professional Edition - License Model -
NOBLE Professional Edition - Model - The license model for NOBLE Professional Edition constitutes of two kinds of licenses; concerning either evaluation or development and deployment. Demo Edition Evaluation
More informationExhibit A Subscription Services
Exhibit A Subscription Services 1. Mirantis Subscription Services. Mirantis Subscription Services includes Mirantis OpenStack Support for Mirantis OpenStack Software and Open Source Components in consideration
More informationAPPENDIX 1 SUBSCRIPTION SERVICES
APPENDIX 1 SUBSCRIPTION SERVICES Red Hat sells subscriptions that entitle you to receive Red Hat services and/or Software during the period of the subscription (generally, one or three years). This Appendix
More informationexist-db Subscriptions
!! exist-db Subscriptions Terms and Conditions exist Solutions GmbH Dr-Ludwig-Opel-Straße 50, 65428 Rüsselsheim, Germany 1. Definitions Software means the exist-db Open Source Native XML database, its
More informationLicensing & Pricing FAQ
Licensing & Pricing FAQ Table of Contents DATACENTER AND STANDARD EDITIONS... 4 Q1. What is new in Windows Server 2012?... 4 Q2. What is the difference between Windows Server 2012 Standard edition and
More informationRJmetis Support Pack
RJmetis Support Pack Contents Page Contents 2 1.0 RJmetis Support Guidelines & Price List 3 1.1 Introduction 3 1.2 RJmetis Support Levels Comparison 3 1.3 Definition of Support Features 4 1.3.1 Software
More informationAcronis Backup & Recovery Online Stand-alone. User Guide
Acronis Backup & Recovery Online Stand-alone User Guide Table of contents 1 Introduction to Acronis Backup & Recovery Online... 4 1.1 What is Acronis Backup & Recovery Online?... 4 1.2 What data can I
More informationfdsfdsfdsfdsfsdfdsfsdfdsfsdfsdfsdfs Square Box Systems Technical Support
fdsfdsfdsfdsfsdfdsfsdfdsfsdfsdfsdfs Square Box Systems Technical Support Technical Support Agreement This technical support agreement is made between Square Box Systems Ltd, a company incorporated and
More informationAcronis Backup & Recovery Online Advanced. User Guide
Acronis Backup & Recovery Online Advanced User Guide Table of contents 1 Introduction to Acronis Backup & Recovery Online...4 1.1 What is Acronis Backup & Recovery Online?... 4 1.2 What data can I back
More informationAcronis Backup & Recovery Online Advanced. User Guide
Acronis Backup & Recovery Online Advanced User Guide Table of contents 1 Introduction to Acronis Backup & Recovery Online...4 1.1 What is Acronis Backup & Recovery Online?... 4 1.2 What data can I back
More informationInstant Business Network Integrated Project-Based Collaboration Software & Tools Version 4.1
Instant Business Network Integrated Project-Based Collaboration Software & Tools Version 4.1 Customer Options for Purchasing the Instant Business Network Software. Covers IBN Server Editions and On- Demand
More informationWhatsUp Gold v16.3 Installation and Configuration Guide
WhatsUp Gold v16.3 Installation and Configuration Guide Contents Installing and Configuring WhatsUp Gold using WhatsUp Setup Installation Overview... 1 Overview... 1 Security considerations... 2 Standard
More informationPentaho Enterprise and Community Editions Feature Comparison
Pentaho Enterprise and Community Editions Feature Comparison Copyright 2008 Pentaho Corporation. Redistribution permitted. All trademarks are the property of their respective owners. For the latest information,
More informationVIPERVAULT APPASSURE REPLICATION SETUP GUIDE
Solution Overview VIPERVAULT APPASSURE REPLICATION SETUP GUIDE Thank you for choosing the ViperVault AppAssure cloud replication and disaster recovery service. Using this service you can replicate your
More informationQIPoint Software Technical Support Policies Effective Date: 25-March-2015
QIPoint Software Technical Support Policies Effective Date: 25-March-2015 Table of Contents Overview... 2 Support Terms... 2 Technical Support Fees... 2 Support Period... 2 License Set... 3 Unsupported
More informationCUSTOMER GUIDE. Support Services
CUSTOMER GUIDE Support Services Table of Contents Nexenta Support Overview... 4 Support Contract Levels... 4 Support terminology... 5 Support Services Provided... 6 Technical Account Manager (TAM)... 6
More informationSAP HANA Cloud Platform Frequently Asked Questions - Business
SAP HANA Cloud Platform Frequently Asked Questions - Business SAP HANA Cloud Platform 1. What is SAP HANA Cloud Platform? SAP HANA Cloud Platform, the in-memory Platform-as-a-Service offering from SAP,
More informationPricing Guide. Overview FD Enterprise License SaaS Packages Dedicated SaaS Shared SaaS. Page 2 Page 3 Page 4 Page 5 Page 8
Pricing Guide Overview FD Enterprise License SaaS Packages Dedicated SaaS Shared SaaS Page 2 Page 3 Page 4 Page 5 Page 8 Overview Dexero FD is an innovative information management solution that offers
More informationYour success is our mission. Your success is our mission
PARTNER WITH WITH VEEAM VEEAM Your success is our mission. Your success is our mission Veeam Cloud Provider Licensing Options EMEA January, 2015 01142015 Contents LINK INDEX... 4 CONTACTING VEEAM... 4
More informationopenqrm Enterprise Edition FAQ
openqrm Enterprise Edition FAQ What is the openqrm Community Edition?... 2 What is the openqrm Enterprise Edition?... 2 What are the differences comparing the enterprise and community editions?... 2 How
More informationHow To Use Kentico+ On A Pc Or Mac Or Macbook
Kentico+ documentation Kentico+ documentation Home............................................................................. 3 1 Creating subscriptions and projects......................................................................
More informationWindows Server 2012 Licensing & Pricing FAQ
Windows Server 2012 Licensing & Pricing FAQ Table of Contents WINDOWS SERVER 2012 DATACENTER AND STANDARD EDITIONS... 3 Q1. What is new in Windows Server 2012?... 3 Q2. What is the difference between Windows
More informationInvest in your business with Ubuntu Advantage.
Invest in your business with Ubuntu Advantage. Expert advice. Specialist tools. Dedicated support. Introducing Ubuntu Advantage Contents 02 Introducing Ubuntu Advantage 03 Ubuntu Advantage 04 - Landscape
More informationCustomer Portal User Manual. 2012 Scott Logic Limited. All rights reserve. 2013 Scott Logic Limited. All rights reserved
Customer Portal User Manual 2012 Scott Logic Limited. All rights reserve Contents Introduction... 2 How should I use it?... 2 How do I login?... 2 How can I change my password?... 3 How can I find out
More informationDirect Enterprise Support Frequently Asked Questions
Direct Enterprise Support Frequently Asked Questions Overview Features and Options Availability and Pricing Contacting Support Overview What is Direct Enterprise Support? Check Point s Direct Enterprise
More informationSection 1 Using the Support Center
DBA SOFTWARE SUPPORT ORIENTATION DOCUMENT Last Revised: June 2012 Introduction Hello and thank you for your purchase of DBA, we welcome you as a customer. This document was prepared by the DBA Technical
More informationS E R V I C E S O F F E R I N G S. Remote Services. This is a general overview on the service offerings.
S E R V I C E S O F F E R I N G S Deployment Maintenance Workshops On-site Callout Remote Services Reporting Telephonic & Email Support PEN Testing Managed Services This is a general overview on the service
More informationAnnual maintenance agreement
Annual maintenance agreement $24,999 per year Support for an Archivematica software installation on your servers. Includes support for AtoM software. Direct telephone or support@artefactual.com access
More informationAutodesk Desktop Subscription
Autodesk Desktop Subscription Customer frequently asked questions and answers Table of contents Frequently asked questions and answers 1 1. About Autodesk Desktop Subscription 2 1.1 What is Autodesk Desktop
More informationVIPERVAULT STORAGECRAFT SHADOWPROTECT SETUP GUIDE
VIPERVAULT STORAGECRAFT SHADOWPROTECT SETUP GUIDE Solution Overview Thank you for choosing the ViperVault cloud replication, backup and disaster recovery service. Using this service you can replicate your
More informationSubscription packaging model 6. Physical production environment 10. Virtual production environment 11
RED HAT ENTERPRISE LINUX PURCHASING GUIDE Purchasing Guide Table of Contents Introduction 2 How IT organizations benefit from subscriptions 3 What is included in your Red Hat subscription? 3 Support for
More informationAcronis Backup & Recovery Online Stand-alone. User Guide
Acronis Backup & Recovery Online Stand-alone User Guide Table of contents 1 Introduction to Acronis Backup & Recovery Online...4 1.1 What is Acronis Backup & Recovery Online?... 4 1.2 What data can I back
More informationAcronis Backup & Recovery Online Backup Evaluation Guide
Acronis Backup & Recovery Online Backup Evaluation Guide Introduction Acronis Backup & Recovery Online is a service that enables you to back up data to Acronis Online Storage. The service is available
More informationSetting up your new Live Server Account
Setting up your new Live Server Account Welcome to Remote Data Backups LiveVault Service. This document will help you set up the agent service on your server as well as giving you some guidance on accessing
More informationSupport Overview September 2014. HGST Support Overview for Virident Software
September 2014 HGST for Virident Software Software Support All Software license purchases require the purchase of a minimum of one year of Gold Support Service. Other options are also available for purchase.
More informationRJmetis Support Pack
RJmetis Support Pack Contents Page Contents 1 1.0 Support Guidelines & Price List 2 1.1 Introduction 2 1.2 RJmetis Support level comparison 2 1.3 Definition of support features 3 1.3.1 Software maintenance
More informationCTERA Cloud Care. Support Services. Mar 2015. Version 2.0. 2015, CTERA Networks. All rights reserved.
CTERA Cloud Care Support Services Mar 2015 Version 2.0 2015, CTERA Networks. All rights reserved. Contents CTERA Support Services -------------------------------------------------------------------------------
More informationPRICE LIST. Purchasing Initial License Additional Licenses. Subscription
PRICE LIST as of 1 st January 2011 all prices are subject to VAT @ 20% Purchasing Initial License Additional Licenses COv4 Startup Edition 150 n/a COv4 Professional Edition 450 150 COv4 Server Edition
More informationSupport Policies and Procedures
Support options Nintex provides support for Nintex software products in the form of software assurance (also known as maintenance), and support services (also known as help desk or incident response).
More informationService Product: IBM Cloud Automated Modular Management (AMM) for SAP HANA One
User Guide Service Product: IBM Cloud Automated Modular Management (AMM) for SAP HANA One Release: 06/22/2015 Copyright IBM Corporation 2008, 2015. US Government Users Restricted Rights Use, duplication
More informationMetalogix SharePoint Backup. Advanced Installation Guide. Publication Date: August 24, 2015
Metalogix SharePoint Backup Publication Date: August 24, 2015 All Rights Reserved. This software is protected by copyright law and international treaties. Unauthorized reproduction or distribution of this
More informationAn emaint White Paper
Putting the SaaS into CMMS/ EAM Software An emaint White Paper A cost benefit analysis of Software as a Service model (SaaS) in the delivery of CMMS/EAM solutions. Software-as-a-service (SaaS) is a model
More informationSupport Contract Information
Support Contract Information Support Contract Options At SGL we take the business of customer support very seriously. You need to know that your media is safe by ensuring your system is in the best operating
More informationBizTalk Server 2013 R2 Licensing Datasheet and FAQ Published: May, 2014
BizTalk Server 2013 R2 Licensing Datasheet and FAQ Published: May, 2014 Product Overview BizTalk Server (BTS) is Microsoft s integration and connectivity server solution. A mature product on its eighth
More informationWelcome to SoftLayer. Welcome. How to Get Started. Portal Overview. Support Guidelines. Technical Resources. First 48 Hours
First 48 Hours Welcome Welcome to SoftLayer. This document will outline your first 48 hours as a customer and hopefully answer all initial questions. Dedicated server administration is a challenging task
More information1. How do I access my VPS control panel?
VPS Business FAQ Section 1: Installation...2 1. How do I access my VPS control panel?...2 2. How do I access my Windows VPS?...6 3. How do I access my Linux VPS?...8 Section 2: using a VPS...9 4. How to
More informationAccelerite Software Support Foundation
Accelerite Support Foundation Data Sheet September 14 th 2015 Overview Accelerite Support provides comprehensive technical and updates for the Accelerite portfolio, offering fast, reliable access to well-trained
More informationBizTalk Server 2013 R2 Licensing Datasheet and FAQ Published: July, 2014
BizTalk Server 2013 R2 Licensing Datasheet and FAQ Published: July, 2014 Product Overview BizTalk Server (BTS) is Microsoft s integration and connectivity server solution. A mature product on its eighth
More informationBecome a Hosting Reseller For Free
Become a Hosting Reseller For Free Training Course Learn You How To Become a Hosting Reseller For FREE 100% ONLY $49.95 You don't have to be a web designer or even have experience in this field, you will
More informationSchedule A Support and Maintenance Agreement
Page 1 of 5 During the Term and upon SSN s acceptance of an executed Order Form that specifies the Customer s designated support plan for the applicable Software (the Covered Services ), SSN shall provide
More informationDbvisitConnect. Partner Enablement Guide. For Dbvisit Software Partners
DbvisitConnect Partner Enablement Guide For Dbvisit Software Partners Table of Contents DbvisitConnect... 3 Product Connect... 3 Dbvisit Standby... 3 License Connect... 5 Tech Connect... 5 Downloading
More informationMultiSite Manager. User Guide
MultiSite Manager User Guide Contents 1. Getting Started... 2 Opening the MultiSite Manager... 2 Navigating MultiSite Manager... 2 2. The All Sites tabs... 3 All Sites... 3 Reports... 4 Licenses... 5 3.
More informationOrtus Support Program(OSP) Ortus Solutions, Corp Phone-Fax: 1.888.557.8057 Email: info@ortussolutions.com Web: www.ortussolutions.
Ortus Support Program(OSP) 2015 Ortus Solutions, Corp Phone-Fax: 1.888.557.8057 Email: info@ortussolutions.com Web: www.ortussolutions.com Table Of Contents Table Of Contents... 2 Ortus Support Program...
More informationULTEO OPEN VIRTUAL DESKTOP
ULTEO OPEN VIRTUL DESKTOP PREMIUM EDITION SOFTWRE SUBSCRIPTION PROGRM GUIDE Published March 2014 Version 1.0 CONTENTS Program Introduction... 3 Program Details... 4 Software Distribution... 4 Software
More informationTerminology page. All available site plans can be seen here: http://www.adobe.com/products/business-catalyst/buyingguide-subscriptions.
Terminology page Partner Portal Centralized console designed to help you build and manage your design business. You can view your clients sites and create new sites with the click of a button. You can
More informationHPCC Monitoring and Reporting (Technical Preview) Boca Raton Documentation Team
HPCC Monitoring and Reporting (Technical Preview) Boca Raton Documentation Team HPCC Monitoring and Reporting (Technical Preview) Boca Raton Documentation Team Copyright 2015 HPCC Systems. All rights reserved
More informationMagento Enterprise Edition Customer Support Guide
Magento Enterprise Edition Customer Support Guide April 2015 Thank you for using Magento Enterprise Edition Customer support is a vital part of the total Magento Enterprise Edition customer experience.
More informationHP Autonomy Software Support Foundation
Data sheet HP Autonomy Software Support Foundation HP Autonomy Software Support provides comprehensive technical support and updates for HP Autonomy Software. Your IT staff can have fast, reliable access
More informationCloud-based Managed Services for SAP. Service Catalogue
Cloud-based Managed Services for SAP Service Catalogue Version 1.8 Date: 28.07.2015 TABLE OF CONTENTS Introduction... 4 Managed Services out of the Cloud... 4 Cloud-based Flexibility, Efficiency and Scalability...
More informationIntune Open FAQ. Overview. What is the Microsoft Open Program?
Intune Open FAQ Overview What is the Microsoft Open Program? What SKUs are available in Open? Microsoft Open Programs provide small and midsize organizations with a cost-effective way to purchase software
More informationnappliance Maintenance Support Services
nappliance Maintenance Support Services All of nappliance products come with a one year limited warranty. In addition, customers can purchase three different maintenance plans providing comprehensive support;
More informationVeeam Backup Enterprise Manager. Version 7.0
Veeam Backup Enterprise Manager Version 7.0 User Guide August, 2013 2013 Veeam Software. All rights reserved. All trademarks are the property of their respective owners. No part of this publication may
More informationDropbox for Business. Secure file sharing, collaboration and cloud storage. G-Cloud Service Description
Dropbox for Business Secure file sharing, collaboration and cloud storage G-Cloud Service Description Table of contents Introduction to Dropbox for Business 3 Security 7 Infrastructure 7 Getting Started
More informationCamilyo APS package by Techno Mango Service Provide Deployment Guide Version 1.0
Camilyo APS package by Techno Mango Service Provide Deployment Guide Version 1.0 Contents Introduction... 3 Endpoint deployment... 3 Endpoint minimal hardware requirements:... 3 Endpoint software requirements:...
More informationStorageCraft Technical Support Guide
StorageCraft Technical Support Guide StorageCraft Technical Support Services 2014 StorageCraft Technology Corporation. All Rights Reserved. This brochure is for informational purposes only. STORAGECRAFT
More informationCloud. Hosted Exchange Administration Manual
Cloud Hosted Exchange Administration Manual Table of Contents Table of Contents... 1 Table of Figures... 4 1 Preface... 6 2 Telesystem Hosted Exchange Administrative Portal... 7 3 Hosted Exchange Service...
More informationCisco ISV1 Services for Novell SUSE Linux Enterprise Server
Cisco ISV1 Services for Novell Data Sheet Cisco ISV1 Services for Novell SUSE Linux Enterprise Server Simplify support for your data center by using Cisco Unified Computing System hardware with Cisco sourced
More informationThe remedies set forth in this SLA are your sole and exclusive remedies for any failure of the service.
(SLA) The remedies set forth in this SLA are your sole and exclusive remedies for any failure of the service. Network Internal Network The internal network includes cables, switches, routers, and firewalls
More informationVPS Hosting User Guide
TM VPS Hosting User Guide VPS Hosting Control Panel Managing VPS... 1 Opening Power Panel...... 1 Starting/Stopping VPS... 2 Changing VPS Hostname... 2 Enabling/Disabling Automatic Updates... 5 Installing
More informationService Schedule for MANAGED SERVICES
Service Schedule for MANAGED SERVICES This Service Schedule is effective for Managed Services provided on or after 1 September 2013. Terms and Conditions applicable to Managed Services provided prior to
More informationOrdering and Licensing
Ordering and Licensing Lifetime license and download are be available after the purchase. Sales sends an Email with instructions how to activate the software. Licenses are sent out automatically upon successful
More informationProduct Name: ANZ egate Connect Version: 2.1.9 Document Type: Help doc Author: Milople Inc.
Product Name: ANZ egate Connect Version: 2.1.9 Document Type: Help doc Author: Milople Inc. https://www.milople.com/magento-extensions/anz-egate-connect.html Table of Content 1. Installation and Un-installation
More informationUsing Emergency Restore to recover the vcenter Server has the following benefits as compared to the above methods:
Executive Summary This document provides certain best practices with regards to the Emergency Restore feature in vsphere Data Protection 5.5 release. It also describes the methods and processes to be used
More informationVodafone Cloud Storage
Vodafone Cloud Storage Overview Vodafone Cloud Storage gives you another, more flexible way to store data. It s available on G-Cloud and it s: Flexible you can decide how and where to store your data Fast
More informationMagento Technical Support Guide
Magento Technical Support Guide April 2012 Thank you for using Magento products and services. Technical support is a vital part of the total Magento customer experience. We want you to get the most from
More informationSupport Operations Handbook
Support Operations Handbook Cray Platinum Diamond Support Cray Inc. Version 2.2 February 11, 2014 Table of Contents About Cray Customer Service.4 About This Document...........5 Document Version History...
More informationGETTING STARTED WITH FLEXI-CLOUD
GETTING STARTED WITH FLEXI-CLOUD WELCOME TO FLEXI-CLOUD. Flexi-CLOUD is the "on-demand" licensing solution powered by MYRIAD-connect. This document explains how to install Flexi-CLOUD servers and how to
More informationParallels Plesk Automation
Parallels Plesk Automation Copyright Notice Parallels IP Holdings GmbH Vordergasse 59 CH-Schaffhausen Switzerland Phone: +41 526320 411 Fax: +41 52672 2010 Global Headquarters 500 SW 39th Street, Suite
More informationICEPAY Magento Basic Module
ICEPAY Magento Basic Module Manual for merchants / developers --- 6/4/2012 Contents Contents... 1 1 Information... 3 1.1 Document revisions... 3 1.2 Overview... 4 1.3 Releases... 4 1.4 Compatibility...
More informationOur Server Support. Looking after your servers giving you peace of mind. Document Version 201501. Revision Date Feb 2015
Our Server Support Looking after your servers giving you peace of mind. Document Version 201501. Revision Date Feb 2015 Telephone Sales and Accounts 0161 232 0001 Technical Support 0161 232 0125 Email
More informationSelling Virtual Private Servers. A guide to positioning and selling VPS to your customers with Heart Internet
Selling Virtual Private Servers A guide to positioning and selling VPS to your customers with Heart Internet Contents Page Introduction 3 What are VPS? 3 Who are VPS customers? 6 VPS key selling points
More informationFailover Manager for WhatsUp Gold v16.0 Quick Start Guide
Failover Manager for WhatsUp Gold v16.0 Quick Start Guide Contents About the WhatsUp Gold Failover Manager Failover is a mechanism with the capacity to automatically switch from a primary installation
More informationTenable Network Security Support Portal. January 12, 2015 (Revision 14)
Tenable Network Security Support Portal January 12, 2015 (Revision 14) Table of Contents Introduction... 3 Activate Tenable Support Portal... 3 Locate Your Customer ID... 6 Manage Your Activation Codes...
More informationBacula Systems Enterprise Edition. Enterprise-Ready Open Source Backup and Restore
Bacula Systems Enterprise Edition Enterprise-Ready Open Source Backup and Restore Bacula Systems SA 2010 Who am I Arno Lehmann One of eight founders of Bacula Systems SA Working with Bacula since 2004
More informationCD Update Instructions
CD Update Instructions Before You Begin 1. Make sure you have a full backup of your system before starting the update procedure. If it ever becomes necessary to back out a change to the system, a full
More informationKeepit starter guide
Keepit starter guide Contents Getting started page 3 Regarding transfer times page 3 About the encryption key page 3 If you lose your encryption key page 3 Backing up your data page 4 Restoring your files
More informationContents PAYMENTS...1 PAYMENT TABLES...67
Payments Guide 062212 2012 Blackbaud, Inc. This publication, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic, or mechanical, including photocopying, recording,
More informationCHOOSING THE RIGHT RED HAT ENTERPRISE LINUX SUBSCRIPTION. Gerry Riveros Senior Manager Server Solutions, Red Hat May 6, 2011
CHOOSING THE RIGHT RED HAT ENTERPRISE LINUX SUBSCRIPTION Gerry Riveros Senior Manager Solutions, Red Hat May 6, 2011 Subscription refresher What is it? It's how Red Hat sells it products. How does it work?
More informationEndpoint Protection Small Business Edition 2013?
Symantec Endpoint Protection Small Business Edition 2013 Customer FAQ FAQ: Endpoint Security What is Symantec Endpoint Protection Small Business Edition 2013? is a new solution that offers simple, fast,
More informationServer Manager Performance Monitor. Server Manager Diagnostics Page. . Information. . Audit Success. . Audit Failure
Server Manager Diagnostics Page 653. Information. Audit Success. Audit Failure The view shows the total number of events in the last hour, 24 hours, 7 days, and the total. Each of these nodes can be expanded
More informationVeeam Cloud Provider Program Frequently Asked Questions
PARTNER WITH WITH VEEAM VEEAM AṂ Your success is our mission. Your success is our mission Modern Data Protection Built for Virtualization Modern Data Protection Built for Virtualization and the Cloud Veeam
More informationYour ASK4 Internet Guide. PLUS: 2013/14 Calendar
Your Internet Guide PLUS: 2013/14 Calendar 1.Your Inclusive Package 1YOUR INCLUSIVE PACKAGE Welcome to, your Broadband Internet provider WIRED Speed 12 Mb/s Over your wired connection No download limits
More informationCopyright Notice. Parallels IP Holdings GmbH Vordergasse 59 CH-Schaffhausen Switzerland Phone: +41 526320 411 Fax: +41 52672 2010
Parallels Panel Copyright Notice Parallels IP Holdings GmbH Vordergasse 59 CH-Schaffhausen Switzerland Phone: +41 526320 411 Fax: +41 52672 2010 Global Headquarters 500 SW 39 th Street, Suite 200 Renton,
More informationDEPLOYMENT GUIDE. Deploying F5 for High Availability and Scalability of Microsoft Dynamics 4.0
DEPLOYMENT GUIDE Deploying F5 for High Availability and Scalability of Microsoft Dynamics 4.0 Introducing the F5 and Microsoft Dynamics CRM configuration Microsoft Dynamics CRM is a full customer relationship
More informationVodafone Private Cloud
Vodafone Private Cloud Overview Vodafone Private Cloud is our dedicated public sector cloud service that connects you to your own private IL2/IL3 network and / or core government networks, including the
More information