Enterprise Vault Administrator s Secrets
|
|
- Harvey Floyd
- 8 years ago
- Views:
Transcription
1 Enterprise Vault Administrator s Secrets Patti Rodgers Sr. Principal Business Critical Engineer 1
2 Agenda 1 Welcome! 2 Discovering Lesser-Known Features 3 Using Existing Features in New Ways 4 Increasing Manageability by Tapping Into Windows 5 Q & A 2
3 Introduction and Welcome 3
4 Business Critical Service Plans At a Glance Managed Back Up End to end management of backup technology and data Advanced Access Top of queue rapid reactive response Remote Product Specialist Direct access to a named technical guru Premier A Customized comprehensive mission critical service solution delivered by a dedicated support team Dedicated Residency Services Dedicated onsite technical expert Managed Enterprise Vault End to end management of Enterprise Vault technology and data 4 Enterprise Vault Administrators Secrets 4
5 Discovering Lesser-Known Features of Enterprise Vault 5
6 Customizing the Welcome Message by Mailbox Policy Scenario: A Welcome message can provide useful information introducing new end users to EV but would be more powerful if tailored to user-specific policies and functions User how to s based on functions they actually have Screenshots or tips that reflect the user s client view Customized internal FAQ pages Language options, local Helpdesk numbers Solution: Create a custom Welcome Message per Mailbox Policy Prepare the messages Use provided templates found in the \Install root\languages\en folder Edit with Outlook (not using Word as editor) Save with relevant filename and.msg extension, stored in \Install Root Update the database Messages will be sent based on the Exchange Mailbox policy applied to the user at the time they are enabled 6
7 Customizing the Welcome Message by Mailbox Policy Using Outlook, customize the provided template to contain as much or as little information as the users need Save in.msg format to the root of the EV install directory, giving each message a unique file name 7
8 Customizing the Welcome Message by Mailbox Policy Use a SQL statement to define the relative file name of the Welcome Message, based on the Provisioning Group. However, this value is actually tied to the Exchange Mailbox Policy. Unique Mailbox policies per provisioning group may be required. Restart the Admin Service to apply immediately. 8
9 Customizing the Welcome Message by Mailbox Policy The end result is flexibility in assigning more precise, meaningful welcome messages, tailored to the user s actual EV client experience 9
10 FileReRegister.bat Scenario: Various COM Object errors; Troubleshooting calls for a full reinstall Solution: FileReRegister.bat Ships with EV9 and later; found in the installation root Re-registers all EV.dll s and executables 10
11 Generating PowerShell Backup Scripts Scenario: Writing pre/post backup scripts is timeconsuming and clumsy Solution: Automatically generate environment-specific cmdlets transform-backups.ps1 Technoted for EV10 but ships in later EV9 releases Fills in all environmental values such as Vault Store or Group name Copy the relevant syntax into text files and prepare the backup pre/post scripts as normal 11
12 Setting GCOverRide Scenario: Server-level Global Catalog binding may not fit all situations Cross-domain archiving Mixed Exchange targets, such as during an Exchange migration Challenges with logical Active Directory architecture Solution: Override the server default Global Catalog binding Updated in SQL Database For cross-domain lookups, update both the Domain and the Target Exchange server For single domain lookups, update only the Exchange server Restart the Task Controller service after applying changes Evaluate the need to back out the change (for example, when the Exchange migration is complete) 12
13 Using Existing EV Features and Functionality in New Ways 13
14 Reduce Storage through Custom Filtering/Selective Journaling Scenario: It gets expensive to store non-relevant mail, especially in Journal archives Solution: Apply special handling to specific messages to expire them earlier or not archive them at all Selective Journaling and Custom Filtering are closely related; Custom Filtering offers more flexible and sophisticated rules Selective Journaling only works for Journal Archiving; Custom Filtering works for Journal or Mailbox Archiving Action Store in alternate archive Delete or Drop Apply Custom Retention Archive Normally Criteria Sender Distribution List Member MAPI Property Direction (Inbound/Outbound) 14
15 Reduce Storage through Custom Filtering/Selective Journaling Configure any pre-requisites such as custom retention categories Configure and test archiving Create the Rules file Enable the Rule(s) via Registry Keys Restart the relevant Archiving Task(s) Rules, once in place, will apply to all tasks on the server holding the rules file Repeat the configuration for each additional server Validate the rule 15
16 Reduce Storage through Custom Filtering/Selective Journaling Example Filter Rules.xml can be used as a template Prepare the xml file and save to \Enterprise Vault\Custom Filter Rules folder Each rule may have multiple conditions Each file may have multiple rules The first matched rule is applied 16
17 Reduce Storage through Custom Filtering/Selective Journaling <?xml version="1.0"?> <RULE_SET xmlns="x-schema:ruleset schema.xdr"> <RULE NAME="HELPDESK_MAIL" ACTION="MOVE_DELETED_ITEMS"> <AUTHOR INCLUDES="ANY"> </RULE_SET> </AUTHOR> </RULE> 17
18 Reduce Storage through Custom Filtering/Selective Journaling Tying Into Existing Anti-Spam Technologies X-Spam-Flag: YES X-SpamInfo: spam detected heuristically X-SpamReason: Yes, hits=50.0 required=7.0 tests=surbl: [cm0wmdaylm5lda==],url signature: cm0wmdaylm5lda== Some anti-spam software appends the subject line as well 18
19 Reduce Storage through Custom Filtering/Selective Journaling Enable via registry key Quickly disable by setting same key to 0, should troubleshooting be required Some third party products also write a filter-related registry key; take care with assigning the filter key values in the correct order 19
20 Reduce Storage through Custom Filtering/Selective Journaling Event Log and dtrace can confirm the filter is loaded OR alert the Admin to problems with the filter These filters can be applied to Journal, Mailbox and File System archiving Some criteria or action available will vary with the component If not adding custom index attributes, a warning at the filter startup is considered cosmetic 20
21 Reduce Storage through Custom Filtering/Selective Journaling No Filter With Filter Note that when certain versions of Exchange are being Journal Archived with a filter in place, messages may first go to Pending status. They will be filtered once the Journal Delay has elapsed! 21
22 Reduce Storage through Custom Filtering/Selective Journaling Potential Uses Decrease overall storage by culling non-discoverable, non-company-related mail from the archive before it is ever archived Drop certain mails from specific senders Helpdesk, Facilities, Maintenance Internal application status messages (Backups completed, fax images sent) External blasts (online shopping, horoscopes, weather) Anywhere from 30-60% of external is considered irrelevant Dark senders, company confidential External counsel Tie into perimeter anti-spam Subject line Suspect Spam or Spam identification MAPI Attributes or other identifiers Direct certain messages such as those from external counsel to a specific archive with customized security Apply longer retention to messages to/from executives, research teams or other key players 22
23 Reduce Storage through Custom Filtering/Selective Journaling Best Practices Start filters small and build up Observe performance as additional rules are added When configuring Delete/Drop filters, configure as Move to Wastebasket first, to observe the success or identify any issues. Then adjust the filter to actually perform the delete When used in conjunction with Compliance Accelerator Journal Connector, configure any Delete/Drop filters to execute first. This prevents CA from performing random sampling against items that will end up being dropped Ensure that Legal/Compliance/Forensics teams are in agreement on the rules 23
24 Creating and Deploying Purge Mail Folders Scenario: Users want an easier way to remove items from their archives in bulk Less frustration for the user than deleting in bulk via Archive Explorer Bypass Outlook locking or similar issues when users delete thousands of items Prevent excessive load on EV servers and SQL during production hours by shifting the actual record/storage deletes to the overnight hours Solution: Leverage Retention Folders ( deployed via EVPM) to make it easier for users to delete unwanted archived mails in bulk Requires Storage Expiry to be configured and running and a vehicle for the user to send the retention changes back to the server Shortcuts (in conjunction with Shortcut Location Updates turned on) Virtual Vault (with policies configured to allow re-org) 24
25 Creating and Deploying Purge Mail Folders High Level Setup Confirm current Retention Category and Expiry setup if Expiry is not already enabled in the Site Configure Shortcut Location Updates with Retention Updates if not already enabled. Do not roll out globally all at once! Create a new Retention Category with 1-Day Retention Create an EVPM Script to deploy a Purge Mail folder (or similar name) and apply the 1-Day Retention to this new folder Archive a single item from this folder to force it into Virtual Vault view and the database immediately If the user will be dragging shortcuts to the Outlook folder, consider running a split nightly schedule: An initial run of the Archiving task, which will perform normal archiving, as well as perform the location/retention updates A run of Storage Expiry, to purge items from the Archive A second run of the Archiving task, which will clear any shortcuts that were made orphan during the Expiry If the user will be using Virtual Vault to apply the new Retention periods, the changes will not be reflected until Vault Cache has been sync ed 25
26 Creating and Deploying Purge Mail Folders This demonstration starts with creating an test message and archiving it to a standard 7-year retention category. A special 1-day retention category is set up but is not applied yet. Shortcuts will not be created for this demonstration; the item will be moved in Virtual Vault. All required policies are configured. 26
27 Creating and Deploying Purge Mail Folders Confirm the Retention by viewing in Archive Explorer Right click Display Options to add the Retention Category to the exposed details 27
28 Creating and Deploying Purge Mail Folders The identifier Legacy MbxDN is required to prepare the EVPM script To find this easily, query the Exchang boxEntry table in the Directory database OR, obtain the user Archive ID from the archive s properties, and resolve using the Find Archives or Folders tool in the Admin Console The DN will be displayed in the list of archive details 28
29 Creating and Deploying Purge Mail Folders 29
30 Creating and Deploying Purge Mail Folders The name of the system mailbox associated with the target Exchange server must be specified when running EVPM. 30
31 Creating and Deploying Purge Mail Folders The new folder will appear in Outlook and, if exposed, its retention can be viewed from Folder Properties Before items can be purged from this folder, it must be registered in EV To register the folder, a single item must be archived (manually or via schedule) and the Vault Cache must be sync ed to display in Virtual Vault If deleted, the folder can be re-created by re-running the same script 31
32 Creating and Deploying Purge Mail Folders Item is no longer in the Inbox when viewed in Archive Explorer. Item has moved to the Purge Mail folder and the retention has changed. 32
33 Tapping Into Windows 33
34 Selective Database Index Maintenance Scenario: Frequent SQL maintenance is critical to Enterprise Vault performance, but difficult to schedule around archiving windows, backups and other activities Solution: Perform maintenance selectively Use a manually configured Maintenance Routine rather than a wizarddriven routine, for more flexible and granular configuration Focus only on indexes that matter Over 1000 page count, as below this threshold MS SQL Server will not use the index Set a minimum fragmentation threshold (i.e. 40%), don t spend time on healthy indexes Combine with a less frequent all indexes job Combine with additional steps in the routine such as sending Job Complete notifications or capturing SQL index health metrics 34
35 Selective Database Maintenance Manually configure the maintenance job to run T-SQL statements, an option not available in the Wizard Use more complex SQL syntax to target indexes by page count and fragmentation level 35
36 Power Database Queries Scenario: The Administrator needs relevant metrics about the environment, for planning, monitoring or operational purposes Solution: Query the EV databases SQL Databases hold the main brain of the entire EV site Enterprise Vault Directory: detailed information about the servers, services, data sources, policies, users (when applicable), and archives Vault Store Databases: what was archived, when, how big it was/is and where it currently resides (note: does not contain actual or document data). One per Vault Store. Monitoring Database (if deployed): useful metrics such as service uptime, already being collected by Enterprise Vault Discovery/Compliance Accelerator: detailed information about cases/departments, searches, schedules and reviewer activity is stored in at least two databases per application SQL Query Analyzer, SQL Reporting Services, custom websites and custom applications provide access to the data Use Technote references and Symantec Connect forums as references SQL Select statements are read-only; do not make direct edits to the EV databases without Support guidance or Technotes, and be aware of the overhead introduced by very complex queries 36
37 Power Database Queries (Checking Task Status) SELECT CE.ComputerName "EV Server", T.Name "Task Name", CASE TM.Status WHEN 0 THEN 'Stopped WHEN 1 THEN 'Running WHEN 2 THEN 'Paused WHEN 3 THEN 'Disabled WHEN 4 THEN 'Loading WHEN 5 THEN 'Stopping WHEN 6 THEN 'Failed WHEN 7 THEN 'Refreshing WHEN 8 THEN 'Service Unavailable WHEN 9 THEN 'Error WHEN 10 THEN 'Completed WHEN 11 THEN 'Completed With Errors WHEN 12 THEN 'Queued WHEN 13 THEN 'Not In Schedule' END AS "Task Status", TM.EntryTime "Time Checked" FROM EnterpriseVaultMonitoring.dbo.TaskMonitoring TM, EnterpriseVaultDirectory.dbo.Task T, EnterpriseVaultDirectory.dbo.ComputerEntry CE WHERE TM.TaskID = T.TaskEntryID AND T.ComputerEntryId = CE.ComputerEntryId ORDER BY CE.ComputerName, T.Name 37
38 Power Database Queries (Building a Simple Website) Create a HTML form that calls an ASP.NET page The ASP.NET page queries the Archive table based on the input from the form 38
39 Power Database Queries (Building a Simple Website) User Details are pulled from the Enterprise Vault Directory database as well as the user s own Vault Store database. Other relevant metrics may include index status and EV quota. 39
40 Power Database Queries (Building a Simple Website) Basic.ASP source code and labels Labels within the code help the designer define where to display the data within the HTML 40
41 Power Database Queries Demonstration of syntax used to embed a SQL query, for example to add additional detail to the web page 41
42 Power Database Queries One-stop Service Desk tool with all relevant user details and metrics IT Administrator page to consolidate Compliance/Discovery Accelerator metrics usually only easily accessible to end users Storage aging and trending metrics Activity trends and history The result is a simple, easy tool to view the various details. 42
43 Using Scripts to Trawl Logs Scenario: It can be difficult and time-consuming to analyze the many reports and logs that Enterprise Vault creates MoveArchive, Provisioning, Shortcut Location Updates, end user logs Per user, per run, per instance Solution: Automate using scripts and known text strings Identify patterns of errors for proactive troubleshooting Which users Move Archive jobs are failing because they are over their Exchange quotas? How often are Vault Cache syncs failing because there are not enough slots? Are users being frequently moved to non-managed Exchange servers? Are there many Orphaned Shortcuts in my environment? Locate and distill relevant metrics How many items could not be migrated from this batch of PST s? How frequently are users changing Provisioning Groups? Are the archiving policies and windows configured for maximum efficiency? 43
44 Using Scripts to Trawl Logs Prepare a text parsing script (VB, C#, etc) seeking known text strings such as error codes or status messages Centralize the logs or reports Execute the script to identify those reports or logs bearing the known condition Optionally, remove logs/reports or reprocess with additional conditions The Administrator can now apply corrective action or consolidate the metrics 44
45 Using Scripts to Trawl Logs An administrator can quickly parse hundreds of Move Archive reports to identify those users whose jobs are stuck because their Exchange mailboxes are over Quota, preventing shortcut updates and additional processing. 45
46 Q&A and Closing 46
47 Partnership with BCS Proactive tuning of common Enterprise Vault components Deep knowledge of how Enterprise Vault interacts with the OS, Microsoft Exchange and Microsoft SQL Collaboration on the right time to migrate to new hardware for Enterprise vault servers Hardware migration and Upgrade Assistance services Guidance on how to implement new Enterprise Vault features General Trusted Advisor role Enterprise Vault Administrators Secrets 47
48 Poolside Ask the Information Availability Experts Happy Hour Session IA B16 Tuesday April 16, 5-6 pm Talent Pool Bring your questions and your sunglasses and stop by the pool to share a drink and some conversation with the experts to discuss business continuity, disaster recovery, high availability and more. Stop by and unwind, get some fresh air and grab a cool beverage with the experts. Business Continuity Business Critical Services Data Insight and Enterprise Vault Storage Foundation High Availability Intel Microsoft Red Hat Violin Ask the Information Availability Experts Happy Hour 48
49 Additional Resources Advanced Strategies for Monitoring Enterprise Vault (includes many sample scripts and queries) Custom Filtering Sample Rulesets Deploying Retention Folders with EVPM Symantec Connect Community Enterprise Vault Administrators Secrets 49
50 Thank you! Patti Rodgers SYMANTEC PROPRIETARY/CONFIDENTIAL INTERNAL USE ONLY Copyright 2013 Symantec Corporation. All rights reserved. 50
51 Power Database Queries (Tallying Item Counts By Retention) SELECT RCE.RetentionCategoryName "Retention Category", FROM EnterpriseVaultDirectory.dbo.RetentionCategoryEntry RCE, COUNT(DISTINCT(S.IdTransaction)) "No. Archived Items MyVaultStore.dbo.Saveset S WHERE S.RetentionCategoryIdentity = RCE.RetentionCategoryIdentity GROUP BY RCE.RetentionCategoryName ORDER BY RCE.RetentionCategoryName 51
52 Power Database Queries (Getting User Details) USE EnterpriseVaultDirectory SELECT A.ArchiveName "Archive Name", R.VaultEntryId "Archive ID", VSE.VaultStoreName "Vault Store", C1.ComputerName "Storage Server", ESE.ExchangeComputer "Exchange Server", C2.ComputerName "Task Server", IV.IndexedItems "Archived Items", IV.OldestItemDateUTC "Oldest Item Sent/Received", IV.YoungestItemDateUTC "Newest Item Sent/Received", IV.OldestArchivedDateUTC "Oldest Item Archived", IV.YoungestArchivedDateUTC "Newest Item Archived" FROM Exchang boxEntry EME, Root R, Archive A, VaultStoreEntry VSE, StorageServiceEntry SSE, ComputerEntry C1, ComputerEntry C2, IndexVolume IV, Task T, ArchivingRetrievalTask ART, Exchang boxStore EMS, ExchangeServerEntry ESE WHERE EME.DefaultVaultId = R.VaultEntryId AND R.RootIdentity = A.RootIdentity AND A.VaultStoreEntryId = VSE.VaultStoreEntryId AND VSE.StorageServiceEntryId = SSE.ServiceEntryId AND SSE.ComputerEntryId = C1.ComputerEntryId AND EME.MbxStoreIdentity = EMS.MbxStoreIdentity AND EMS.ExchangeServerIdentity = ESE.ExchangeServerIdentity AND ESE.ExchangeServerEntryId = ART.ExchangeServerEntryId AND ART.TaskEntryId = T.TaskEntryId AND T.ComputerEntryId = C2.ComputerEntryId AND R.RootIdentity = IV.RootIdentity ORDER BY A.ArchiveName 52
53 Power Database Queries Use SQL Jobs to automatically run queries and results useful for gathering metrics and monitoring for specific conditions 53
54 Customizing the Message of the Day The default landing page at Can be sent down as an Internet favorite or pushed to an Outlook custom folder Search button takes the user to the familiar search.asp page With a few easy steps, the Administrator can embed a global message. 54
55 Customizing the Message of the Day Access the Site Properties on any EV server Populate the System Message field Restart the Admin Service on each EV server to display immediately, or allow changed to be picked up during normal service background refreshes Only configured once per EV Site Can be changed as often as desired 55
56 Customizing the Message of the Day 56
57 Redirecting Replies to Welcome Messages Prevent any user replies from being black holed by changing the Reply To address on the message template Expose the option from Outlook Message Options, set, then save as.msg CC the Helpdesk on outgoing Welcome messages for real-time alerts of user enrollments 57
Advanced Strategies for Monitoring Enterprise Vault
Advanced Strategies for Monitoring Enterprise Vault This document discusses different methods for monitoring Enterprise Vault. This document applies to the following version(s) of Enterprise Vault: 8.0
More informationWaSERV (a.k.a. The Vault) Frequently Asked Questions
WaSERV (a.k.a. The Vault) Frequently Asked Questions Version 6 May 16, 2013 Prepared by: Consolidated Technology Services Vault Team Frequently Asked Questions (FAQs) This document lists the Shared Services
More information250-308. Administration of Symantec Enterprise Vault 8.0 for Exchange Exam. http://www.examskey.com/250-308.html
SYMANTEC 250-308 Administration of Symantec Enterprise Vault 8.0 for Exchange Exam TYPE: DEMO http://www.examskey.com/250-308.html Examskey SYMANTEC 250-308 exam demo product is here for you to test the
More informationSymantec Enterprise Vault for Microsoft Exchange
Symantec Enterprise Vault for Microsoft Exchange Store, manage, and discover critical business information Data Sheet: Archiving Trusted and proven email archiving Symantec Enterprise Vault, the industry
More informationSymantec Enterprise Vault for Microsoft Exchange
Symantec Enterprise Vault for Microsoft Exchange Store, manage, and discover critical business information Data Sheet: Archiving Trusted and proven email archiving Symantec Enterprise Vault, the industry
More informationEnterprise Vault Whitepaper Move Archive Feature Overview
Enterprise Vault Whitepaper Move Archive Feature Overview This document provides an overview of the Enterprise Vault Move Archive feature This document applies to the following version(s) of :
More informationSymantec Enterprise Vault for Microsoft Exchange Server
Symantec Enterprise Vault for Microsoft Exchange Server Store, manage, and discover critical business information Data Sheet: Archiving Trusted and proven email archiving performance and users can enjoy
More informationEnterprise Vault Installing and Configuring
Enterprise Vault Installing and Configuring Enterprise Vault 6.0 Legal Notice Copyright 2005 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, VERITAS, the VERITAS Logo, and Enterprise
More informationSymantec Enterprise Vault
Symantec Enterprise Vault Setting up Exchange Server Archiving 9.0 Symantec Enterprise Vault: Setting up Exchange Server Archiving The software described in this book is furnished under a license agreement
More informationVeritas Enterprise Vault for Microsoft Exchange Server
Veritas Enterprise Vault for Microsoft Exchange Server Store, manage, and discover critical business information Trusted and proven email archiving Veritas Enterprise Vault, the industry leader in email
More informationData Sheet: Archiving Symantec Enterprise Vault for Microsoft Exchange Store, Manage, and Discover Critical Business Information
Store, Manage, and Discover Critical Business Information Trusted and Proven Email Archiving Symantec Enterprise Vault, the industry leader in email and content archiving, enables companies to store, manage,
More informationREDCENTRIC MANAGED ARCHIVE SERVICE SERVICE DEFINITION
REDCENTRIC MANAGED ARCHIVE SERVICE SERVICE DEFINITION SD005 V2.0 Issue Date 02 July 2014 1) SERVICE OVERVIEW Redcentric's Managed Archive Service allows customers to regain control of their Microsoft Exchange
More informationPersonal Archiving in Exchange Online
Personal Archiving in Exchange Online IT Professional & Customer Helpdesk Feature Guide Exchange Online Personal Archiving Feature Guide - 12.3 Release Office 365 Dedicated & ITAR-Support Plans Revised:
More informationSymantec Enterprise Vault
Symantec Enterprise Vault Setting up Exchange Server Archiving 10.0 Symantec Enterprise Vault: Setting up Exchange Server Archiving The software described in this book is furnished under a license agreement
More informationVeritas Enterprise Vault. Setting up Exchange Server Archiving
Veritas Enterprise Vault Setting up Exchange Server Archiving 12 Veritas Enterprise Vault: Setting up Exchange Server Archiving Last updated: 2015-12-09. Legal Notice Copyright 2015 Veritas Technologies
More informationMicrosoft Project Server 2010 Administrator's Guide
Microsoft Project Server 2010 Administrator's Guide 1 Copyright This document is provided as-is. Information and views expressed in this document, including URL and other Internet Web site references,
More informationHow To Use Gfi Mailarchiver On A Pc Or Macbook With Gfi Email From A Windows 7.5 (Windows 7) On A Microsoft Mail Server On A Gfi Server On An Ipod Or Gfi.Org (
GFI MailArchiver for Exchange 4 Manual By GFI Software http://www.gfi.com Email: info@gfi.com Information in this document is subject to change without notice. Companies, names, and data used in examples
More informationSymantec Enterprise Vault
Symantec Enterprise Vault Setting up Exchange Server Archiving 11.0 Symantec Enterprise Vault: Setting up Exchange Server Archiving The software described in this book is furnished under a license agreement
More informationWhat s New with Enterprise Vault 11? Symantec Enterprise Vault 11 - What's New?
What s New with Enterprise Vault 11? 1 Disclaimer Any information regarding pre-release Symantec offerings, future updates or other planned modifications is subject to ongoing evaluation by Symantec and
More informationSymantec Backup Exec 2014 Icon List
Symantec Backup Exec 2014 Icon List Alerts Image Description Alert needs attention Alerts Alert needs attention Alert needs attention Alert needs attention Error Error Error Error Informational alert Informational
More informationConfiguring and Managing Microsoft System Center Essentials 2010
Configuring and Managing Microsoft System Center Essentials 2010 50373: Configuring and Managing Microsoft System Center Essentials 2010 (2 Days) About this Course This two-day instructor-led course provides
More informationCloud. Hosted Exchange Administration Manual
Cloud Hosted Exchange Administration Manual Table of Contents Table of Contents... 1 Table of Figures... 4 1 Preface... 6 2 Telesystem Hosted Exchange Administrative Portal... 7 3 Hosted Exchange Service...
More informationWorkshop & Chalk n Talk Catalogue Services Premier Workshop & Chalk n Talk Catalogue
Services Premier Workshop & Chalk n Talk Catalogue The Microsoft Services Premier Workshop & Chalk n Talk Catalogue 2011 is published by Microsoft Services in Ireland. Workshop Schedule Workshop Location
More informationEnterprise Vault Whitepaper
Enterprise Vault Whitepaper Enterprise Vault and Microsoft Office 365 This document outlines the integration of the offsite Office 365 email service with an on-premises Enterprise Vault solution. If you
More informationAltiris Helpdesk Solution 6.0 SP5 Product Guide
Altiris Helpdesk Solution 6.0 SP5 Product Guide Notice Helpdesk Solution 6.0 SP5 2000-2007 Altiris, Inc. All rights reserved. Document Date: August 29, 2007 Information in this document: (i) is provided
More informationArchive Attender. Version 3.2. White Paper. Archive Attender is a member of the Attender Utilities family. www.re-soft.
Archive Attender Version 3.2 White Paper Archive Attender is a member of the Attender Utilities family Under the copyright laws, neither the documentation nor the software can be copied, photocopied, reproduced,
More informationGREEN HOUSE DATA. E-Mail Services Guide. Built right. Just for you. greenhousedata.com. Green House Data 340 Progress Circle Cheyenne, WY 82007
GREEN HOUSE DATA Built right. Just for you. E-Mail Services Guide greenhousedata.com 1 Green House Data 340 Progress Circle Cheyenne, WY 82007 Table of Contents Getting Started on Business Class Email
More informationExchange Mailbox Protection Whitepaper
Exchange Mailbox Protection Contents 1. Introduction... 2 Documentation... 2 Licensing... 2 Exchange add-on comparison... 2 Advantages and disadvantages of the different PST formats... 3 2. How Exchange
More informationAdministration Guide for the System Center Cloud Services Process Pack
Administration Guide for the System Center Cloud Services Process Pack Microsoft Corporation Published: May 7, 2012 Author Kathy Vinatieri Applies To System Center Cloud Services Process Pack This document
More informationIntroduction to Installing and Managing Microsoft Exchange Server 2007
COMPUTER TRAINING The key to a better future EXCHANGE Course No. 5047 3 Days Target Audience: This course provides students who are new to Exchange Server with the knowledge and skills to configure and
More informationSymantec Enterprise Vault and Symantec Enterprise Vault.cloud
Symantec Enterprise Vault and Symantec Enterprise Vault.cloud Better store, manage, and discover business-critical information Solution Overview: Archiving Introduction The data explosion that has burdened
More informationBackup Exec System Recovery Management Solution 2010 FAQ
Backup Exec System Recovery Management Solution 2010 FAQ Contents Overview... 1 Supported Backup Exec System Recovery Versions and Configurations... 6 Backup Exec System Recovery Management Solution Installation
More informationNetWrix Account Lockout Examiner Version 4.0 Administrator Guide
NetWrix Account Lockout Examiner Version 4.0 Administrator Guide Table of Contents Concepts... 1 Product Architecture... 1 Product Settings... 2 List of Managed Domains and Domain Controllers... 2 Email
More informationEnterprise Email Archive Managed Archiving & ediscovery Services User Manual
Enterprise Email Archive Managed Archiving & ediscovery Services User Manual Copyright (C) 2012 MessageSolution Inc. All Rights Reserved Table of Contents Chapter 1: Introduction... 3 1.1 About MessageSolution
More informationMailEnable Connector for Microsoft Outlook
MailEnable Connector for Microsoft Outlook Version 2.23 This guide describes the installation and functionality of the MailEnable Connector for Microsoft Outlook. Features The MailEnable Connector for
More informationHow To Use The Policy Patrol Archiver Server
POLICY PATROL ARCHIVER FOR ADMINISTRATORS Manual MANUAL Policy Patrol Archiver For Administrators This manual, and the software described in this manual, are copyrighted. No part of this manual or the
More informationUpgrading to advanced editions of Acronis Backup & Recovery 10. Technical white paper
Upgrading to advanced editions of Acronis Backup & Recovery 10 Technical white paper Table of contents 1 Introduction...3 2 Choosing the way to upgrade...3 2.1 Gradual upgrade... 3 2.2 Importing backup
More informationDell Active Administrator 8.0
What s new in Dell Active Administrator 8.0 January 2016 Dell Active Administrator 8.0 is the upcoming release of Dell Software's complete solution for managing Microsoft Active Directory security auditing,
More informationInstalling GFI MailSecurity
Installing GFI MailSecurity Introduction This chapter explains how to install and configure GFI MailSecurity. You can install GFI MailSecurity directly on your mail server or you can choose to install
More informationHow To Migrate From 2003 To 2010 On An Exchange 2003 Server 2003 (For A Large Organization)
Copyright 2010 LockLAN Systems Pty Ltd The right of LockLAN Systems Pty Ltd to be identified as author and copyright owner of this work is asserted by LockLAN Systems Pty Ltd in accordance with Australian
More informationSaskTel Hosted Exchange Administrator Guide
SaskTel Hosted Exchange Administrator Guide Customer Center Administration Portal At least the first of the following tasks (Accept the Terms of Service) needs to be completed before the company portal
More informationZen Internet. Online Data Backup. Zen Vault Professional Plug-ins. Issue: 2.0.08
Zen Internet Online Data Backup Zen Vault Professional Plug-ins Issue: 2.0.08 Contents 1 Plug-in Installer... 3 1.1 Installation and Configuration... 3 2 Plug-ins... 5 2.1 Email Notification... 5 2.1.1
More informationHow to protect, restore and recover Exchange 2003 and Exchange 2007 databases
How to protect, restore and recover Exchange 2003 and Exchange 2007 databases Introduction This document covers protection, restoration and recovery of Exchange Storage Groups. After data is protected
More informationCourse Outline: Course 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange
Course Outline: Course 10165: Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Learning Method: Instructor-led Classroom Learning Duration: 5.00
More informationMonitoring Agent for Microsoft Exchange Server 6.3.1 Fix Pack 9. Reference IBM
Monitoring Agent for Microsoft Exchange Server 6.3.1 Fix Pack 9 Reference IBM Monitoring Agent for Microsoft Exchange Server 6.3.1 Fix Pack 9 Reference IBM Note Before using this information and the product
More informationLesson Plans Configuring Exchange Server 2007
Lesson Plans Configuring Exchange Server 2007 (Exam 70-236) Version 2.1 Table of Contents Course Overview... 2 Section 1.1: Server-based Messaging... 4 Section 1.2: Exchange Versions... 5 Section 1.3:
More information70-662: Deploying Microsoft Exchange Server 2010
70-662: Deploying Microsoft Exchange Server 2010 Course Introduction Course Introduction Chapter 01 - Active Directory and Supporting Infrastructure Active Directory and Supporting Infrastructure Network
More informationNetWrix Server Configuration Monitor
NetWrix Server Configuration Monitor Version 2.2 Quick Start Guide Contents NetWrix Server Configuration Monitor Quick Start Guide 1. INTRODUCTION... 3 1.1 KEY FEATURES... 3 1.2 LICENSING... 4 1.3 HOW
More informationPrerequisite Software for EV Installation on Windows 2003
Implementation Prerequisite Software for EV Installation on Windows 2003 Windows 2008 Server SP1, including:.net Framework 2.0 Message Queuing (no AD integration) IIS (with Active Server Pages enabled)
More informationCloud Services. Email Anti-Spam. Admin Guide
Cloud Services Email Anti-Spam Admin Guide 10/23/2014 CONTENTS Introduction to Anti- Spam... 4 About Anti- Spam... 4 Locating the Anti- Spam Pages in the Portal... 5 Anti- Spam Best Practice Settings...
More informationPST Migration with Enterprise Vault 8.0: Part 1 - Solution Overview. Author: Andy Joyce, EV Technical Product Management Date: April, 2009
WHITE PAPER: TECHNICAL PST Migration with Enterprise Vault 8.0: Part 1 - Solution Overview Author: Andy Joyce, EV Technical Product Management Date: April, 2009 White Paper: Symantec Technical PST Migration
More informationPureMessage for Microsoft Exchange Help. Product version: 4.0
PureMessage for Microsoft Exchange Help Product version: 4.0 Document date: July 2013 Contents 1 About PureMessage for Microsoft Exchange...3 2 Key concepts...4 3 Administration console...7 4 Monitoring...9
More informationHow to Prepare for the Upgrade to Microsoft Dynamics CRM 2013 (On-premises)
How to Prepare for the Upgrade to Microsoft Dynamics CRM 2013 (On-premises) COMPANY: Microsoft Corporation RELEASED: September 2013 VERSION: 1.0 Copyright This document is provided "as-is". Information
More informationDell Enterprise Reporter 2.5. Configuration Manager User Guide
Dell Enterprise Reporter 2.5 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license
More informationBenefits of upgrading to Enterprise Vault 11
Benefits of upgrading to Vault 11 This document describes the new s and benefits that are available to existing customers who upgrade to Vault 11. Upgrading to the latest version can provide benefits in
More informationW H I T E P A P E R : T E C H N I C AL. Enterprise Vault 9.0 Archiving from Exchange Server 2010. Dan Strydom Technical Field Enablement November 2010
W H I T E P A P E R : T E C H N I C AL Enterprise Vault 9.0 Archiving from Exchange Server 2010 Dan Strydom Technical Field Enablement November 2010 White Paper: Symantec Technical Contents Introduction...
More informationTROUBLESHOOTING GUIDE
Lepide Software LepideAuditor Suite TROUBLESHOOTING GUIDE This document explains the troubleshooting of the common issues that may appear while using LepideAuditor Suite. Copyright LepideAuditor Suite,
More informationTable of Contents. 1. Introduction to the Outlook Mail Client
M icrosoft Outlook is the Microsoft s flagship messaging tool for email, calendaring and information sharing for Microsoft Exchange Server and is the supported client at. This manual will provide an introduction
More informationErado Archiving & Setup Instruction Microsoft Exchange 2007 Push Journaling
Erado Archiving & Setup Instruction Microsoft Exchange 2007 Push Journaling This document covers the following Microsoft Exchange Server Editions Microsoft Exchange Enterprise Edition 2007 Microsoft Exchange
More informationVector HelpDesk - Administrator s Guide
Vector HelpDesk - Administrator s Guide Vector HelpDesk - Administrator s Guide Configuring and Maintaining Vector HelpDesk version 5.6 Vector HelpDesk - Administrator s Guide Copyright Vector Networks
More informationWorkshop 5051A: Monitoring and Troubleshooting Microsoft Exchange Server 2007
Course Syllabus Workshop 5051A: Monitoring and Troubleshooting Microsoft Exchange Server 2007 About This Workshop Elements of this syllabus are subject to change. This two-day workshop teaches messaging
More informationShadowProtect Granular Recovery for Exchange Migration Scenarios
ShadowProtect Granular Recovery for Exchange Migration Scenarios StorageCraft Technology Corporation 2010 StorageCraft Technology Corporation. All Rights Reserved. This brochure is for informational purposes
More informationAmicus Link Guide: Outlook/Exchange E-mail
Amicus Link Guide: Outlook/Exchange E-mail Applies to: Amicus Premium 2015 Synchronize your Amicus and Outlook e-mail. Choose a client-side link with your local Microsoft Outlook or a Server-side link
More informationPolicy Patrol 7 Upgrade Guide
Policy Patrol 7 technical documentation September 4, 2012 www.policypatrol.com If you have Policy Patrol 4, 5 or 6 installed you can upgrade to version 7 and keep your existing configuration. Please follow
More informationInstalling GFI MailSecurity
Installing GFI MailSecurity Introduction This chapter explains how to install and configure GFI MailSecurity. You can install GFI MailSecurity directly on your mail server or you can choose to install
More informationCopyright 2012 Trend Micro Incorporated. All rights reserved.
Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files,
More informationSymantec Enterprise Vault
Symantec Enterprise Vault Guide for Microsoft Outlook 2010/2013 Users 10.0 Full Outlook Add-In Symantec Enterprise Vault: Guide for Microsoft Outlook 2010/2013 Users The software described in this book
More informationOracle Enterprise Manager 12c Microsoft SQL Server Plug-in version 12.1.0.6
Oracle Enterprise Manager 12c Microsoft SQL Server Plug-in version 12.1.0.6 July 2015 Heterogeneous Datacenter Management Oracle s Philosophy Productize our deep understanding of the Oracle stack to provide
More informationSymantec Enterprise Vault.cloud Overview
Fact Sheet: Archiving and ediscovery Introduction The data explosion that has burdened corporations and governments across the globe for the past decade has become increasingly expensive and difficult
More informationConnecting Software Connect Bridge - Exchange Server Sync User manual
Connect Bridge - Exchange Server Sync User manual Document History Version Date Author Changes 1.0 02 Mar 2015 KK Creation 1.1 17 Apr 2015 KK Update 1.2 27 July 2015 KK Update 1.3 3 March 2016 DMI Update
More informationMcAfee VirusScan and epolicy Orchestrator Administration Course
McAfee VirusScan and epolicy Orchestrator Administration Course Intel Security Education Services Administration Course Training The McAfee VirusScan and epolicy Orchestrator Administration course from
More informationAdministrator s Guide
MAPILab Disclaimers for Exchange Administrator s Guide document version 1.8 MAPILab, December 2015 Table of contents Intro... 3 1. Product Overview... 4 2. Product Architecture and Basic Concepts... 4
More informationMS 10135B Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
MS 10135B Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Description: Days: 5 Prerequisites: This course will provide you with the knowledge and skills to configure and manage
More informationGetting Started Guide
GFI MailArchiver for Exchange Getting Started Guide By GFI Software Ltd. http://www.gfi.com Email: info@gfi.com Information in this document is subject to change without notice. Companies, names, and
More informationMicrosoft Exchange Online from BT. Service Description (Shared Platform)
Microsoft Exchange Online from BT Version 5.1 January 2004 Confidentiality statement All information contained in this document is provided in confidence for the sole purpose of adjudication, and shall
More informationRichmond SupportDesk Web Reports Module For Richmond SupportDesk v6.72. User Guide
Richmond SupportDesk Web Reports Module For Richmond SupportDesk v6.72 User Guide Contents 1 Introduction... 4 2 Requirements... 5 3 Important Note for Customers Upgrading... 5 4 Installing the Web Reports
More informationBest Practices Report
Overview As an IT leader within your organization, you face new challenges every day from managing user requirements and operational needs to the burden of IT Compliance. Developing a strong IT general
More informationInstallation Guide. Live Maps 7.4 for System Center 2012
Installation Guide Live Maps 7.4 for System Center 2012 1 Introduction... 4 1.1 1.2 About This Guide... 4 Supported Products... 4 1.3 1.4 Related Documents... 4 Understanding Live Maps... 4 1.5 Upgrade
More informationGetting Started - The Control Panel
Table of Contents 1. Getting Started - the Control Panel Login Navigation Bar Domain Limits Domain User Account Properties Session Management 2. FTP Management Creating and Editing Users Accessing FTP
More informationDesigning and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 20465B; 5 days, Instructor-led
Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Service Pack 2 20465B; 5 days, Instructor-led Course Description This five-day, instructor-led course provides you with the
More informationQuick Start Policy Patrol Mail Security 9
Quick Start Policy Patrol Mail Security 9 This guide will help you start using Policy Patrol Mail Security as quickly as possible. For more detailed instructions, consult the Policy Patrol manual. Step
More informationAdministration GUIDE. Exchange Database idataagent. Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233
Administration GUIDE Exchange Database idataagent Published On: 11/19/2013 V10 Service Pack 4A Page 1 of 233 User Guide - Exchange Database idataagent Table of Contents Overview Introduction Key Features
More informationMANUAL. Policy Patrol Email. Disclaimers. Version 7
MANUAL Policy Patrol Email Disclaimers This manual, and the software described in this manual, are copyrighted. No part of this manual or the described software may be copied, reproduced, translated or
More informationCourse 20462C: Administering Microsoft SQL Server Databases
Course 20462C: Administering Microsoft SQL Server Databases Duration: 35 hours About this Course The course focuses on teaching individuals how to use SQL Server 2014 product features and tools related
More informationInstallation Manual UC for Business Unified Messaging for Exchange 2010
Installation Manual UC for Business Unified Messaging for Exchange 2010 NEC Corporation nec.com Unified Messaging for Exchange Installation Manual - Exchange 2010 Edition Table of Contents About this Manual...
More informationGladinet Cloud Backup V3.0 User Guide
Gladinet Cloud Backup V3.0 User Guide Foreword The Gladinet User Guide gives step-by-step instructions for end users. Revision History Gladinet User Guide Date Description Version 8/20/2010 Draft Gladinet
More informationAV Management Dashboard
LabTech AV Management Dashboard AV MANAGEMENT DASHBOARD... 1 Overview... 1 Requirements... 1 Dashboard Overview... 2 Clients/Groups... 2 Offline AV Agents... 3 Threats... 3 AV Product... 4 Sync Agent Data
More informationSymantec Enterprise Vault
Symantec Enterprise Vault Guide for Microsoft Outlook 2010/2013 Users 10.0 Light Outlook Add-In Symantec Enterprise Vault: Guide for Microsoft Outlook 2010/2013 Users The software described in this book
More informationTS: Microsoft Exchange Server 2010, Configuring
EXAM 70-662 TS: Microsoft Exchange Server 2010, Configuring Question: 1 Your network contains an Active Directory forest. All domain controllers run Windows Server 2008. You need to ensure that you can
More informationPROMODAG REPORTS 10 FOR MICROSOFT EXCHANGE SERVER. Reporting on Exchange made simple! Getting started
PROMODAG REPORTS 10 FOR MICROSOFT EXCHANGE SERVER Reporting on Exchange made simple! Getting started 2 Getting started with PROMODAG Reports COPYRIGHTS Copyright @ 1999-2015 PROMODAG SA. All rights reserved.
More information6445A - Implementing and Administering Small Business Server 2008
6445A - Implementing and Administering Small Business Server 2008 Table of Contents Introduction Audience At Clinic Completion Prerequisites Microsoft Certified Professional Exams Student Materials Course
More informationBackup Exec 12.5 Icons Glossary
Backup Exec 12.5 Icons Glossary Note: Some icons in this glossary are shown larger than their actual size. Action icons Alert icons Backup Exec Service Manager icons DB2 backup and restore icons DPM restore
More informationAdministrator s Guide
Attachment Save for Exchange Administrator s Guide document version 1.8 MAPILab, December 2015 Table of contents Intro... 3 1. Product Overview... 4 2. Product Architecture and Basic Concepts... 4 3. System
More informationAttix5 Pro Plug-ins. V6.2 User Manual. Cover. for Microsoft Windows. Your guide to installing and using Attix5 Pro plug-ins. Last updated: 2011/10
Attix5 Pro Plug-ins V6.2 User Manual Cover for Microsoft Windows Your guide to installing and using Attix5 Pro plug-ins. Last updated: 2011/10 SERVER EDITION V6.0 for MICROSOFT WINDOWS Copyright Notice
More informationBest Practices for Trialing the Intronis Cloud Backup and Recovery Solution
Best Practices for Trialing the Intronis Cloud Backup and Recovery Solution Intronis Cloud Backup and Recovery is a file based backup application that allows users to back up their critical data to the
More informationDeployment Guide. For the latest version of this document please go to: http://www.exchangedefender.com/documentation.php
Deployment Guide For the latest version of this document please go to: http://www.exchangedefender.com/documentation.php ExchangeDefender Introduction The purpose of this guide is to familiarize you with
More informationwww.wardyit.com contact@wardyit.com Administering Microsoft SQL Server Databases
Administering Microsoft SQL Server Databases This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database. The course focuses on
More informationSJRWMD Cloud-Based Email Quick-Start Guide
SJRWMD Cloud-Based Email Quick-Start Guide Your email account is now in the Microsoft cloud, also known as Office 365. This change from onpremise email provisioning to the cloud allows the agency to provide
More informationManaging and Maintaining a Microsoft Windows Server 2003 Environment
Managing and Maintaining a Microsoft Windows Server 2003 Environment Course 2273: Five days; Blended (classroom/e-learning) Introduction Elements of this syllabus are subject to change. This course combines
More informationVersion 4.61 or Later. Copyright 2013 Interactive Financial Solutions, Inc. All Rights Reserved. ProviderPro Network Administration Guide.
Version 4.61 or Later Copyright 2013 Interactive Financial Solutions, Inc. All Rights Reserved. ProviderPro Network Administration Guide. This manual, as well as the software described in it, is furnished
More information