Configuring and Managing Microsoft System Center Essentials 2010

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1 Configuring and Managing Microsoft System Center Essentials : Configuring and Managing Microsoft System Center Essentials 2010 (2 Days) About this Course This two-day instructor-led course provides students with the knowledge and skills to install, configure, administer and troubleshoot a System Center Essentials 2010 infrastructure. The course focuses on configuration and administration in the Essentials 2010 console. The optional third day includes additional in depth information on Essentials 2010 architecture and troubleshooting, as well as management pack authoring. Audience Profile This course is intended for IT professionals working with or planning to use System Center Essentials At Course Completion After completing this course, students will be able to: Deploy System Center Essentials 2010 in a live environment. Perform the initial configuration tasks required for full product functionality. Configure and use the update management feature in Essentials to manage update deployment to client and server computers. Use the software deployment feature to deploy and upgrade Windows applications, such as MS Office Manage and configure virtualization hosts using the virtualization management feature in Essentials Configure and tune application, server, client and network monitoring. Modify and optimize Essentials 2010 configuration settings as needs change. Course Outline Module 1: Installing Essentials 2010 This module describes the architecture of System Center Essentials It goes on to discuss hardware and software requirements, as well as the Essentials 2010 installation process. Understand features, functionality and architecture of System Center Essentials 2010 Learn the prerequisites, hardware and software requirements for Essentials 2010 installation Discuss Essentials upgrade and installation options, as well as common installation issues Lab : Installing System Center Essentials 2010 Exercise 1: Join the Essentials 2010/Hyper-V host computer to the lab domain Exercise 2: Install Essentials 2010 Exercise 3: Verify Your Essentials 2010 Installation Describe the features and functionality available in Essentials 2010 Discuss the underlying architecture leveraged by Essentials Describe the prerequisites required for installing Essentials Explain upgrade options and identify unsupported configurations Demonstrate how to install System Center Essentials 2010

2 Module 2: Configuring Essentials This module explains how to perform the initial configuration tasks after installing System Center Essentials Understand how to perform initial product configuration tasks with the Configure Essentials Wizard Learn how to perform additional configuration tasks, such as: adding managed virtualization hosts; importing management packs; configuring alert notification Discuss how to troubleshoot common configuration problems Lab : Configuring Essentials 2010 Exercise 1 Run the Configure Essentials Wizard Exercise 2: Configure Global Settings in Essentials Exercise 3: Deploy Agents to Domain-based Clients Exercise 4: Deploy Agents to Workgroup-based Clients [OPTIONAL] Identify the tasks that must be performed after installing Essentials 2010 Understand the available options in the Essentials configuration wizards Understand the global settings that can be configured Different methods to discover and install the Essentials Monitoring Agent on computers targeted for management Configure virtualization hosts for management in Essentials Import Management Packs Configure Notification Module 3: Managing Computers This module explains how to prepare, add and group computers for management with Essentials It goes on to demonstrate how to retrieve settings and inventory of managed computers. Understand how to create and manage computer groups Discuss how to access hardware and software inventory data Explain the virtualization management tasks available in the Essentials console Review the tasks and reports available in the Computers space Lab : Managing Computers Exercise 1 Create a Dynamic Group for Update and Software Deployment Exercise 2: Create Computer Group Based on Computer Criteria Exercise 3: View Hardware Inventory for a Managed Computer Describe the features and functionality available in the Computer space Explain options for creating computer group Demonstrate how to retrieve hardware and software inventory Discuss the virtualization management functions available from the Computers space Describe reports accessible directly from the Computers space Module 4: Managing Updates The module explains how to approve and deploy updates with System Center Essentials It includes information on how to automate the update management process if desired. Understand the importance of managing updates and characteristics of a good update management plan Learn how update management in Essentials 2010 can facilitate proactive and automated update management

3 Understand how to work with update management in Essentials 2010 and troubleshoot common issues with as update management Lab : Configuring Update Management Exercise 1: Add a Local Update Exercise 2: Import 3rd Party Partner Catalog Exercise 3: Import Content from Microsoft Update Catalog Exercise 4: Configuring Multiple Auto-approvals Describe the features and functionality available in the Updates space Explain options for viewing and approving updates Demonstrate how to automate approval and deployment of updates Demonstrate how to verify the progress of update deployment Module 5: Deploying Software This module explains how to install, update and uninstall software to managed computers with System Center Essentials Understand how to install and uninstall software using Essentials 2010 Learn about the supported features, installation options and installer formats Understand how to monitor deployment results and troubleshoot common issues Lab : Deploying Software with Essentials Exercise 1. Install Software for a Group of Computers Exercise 2. Customize and Deploy Office 2007 Exercise 3. Uninstall an Application for a Specific Computer Explain Essentials software deployment features and functionality Explain how to deploy software packages Discuss options for customizing package installation Upgrading and Uninstalling Software Packages Describe how to monitor deployment results Demonstrate how to troubleshoot software deployment Module 6: Monitoring Concepts This module explains how to configure, administer and optimize the monitoring functionality in Essentials to monitor Windows computers and network devices. Learn about management pack components and architecture Explain how to target monitoring according to Microsoft best practices Understand how to tune monitoring using overrides Learn about the Client Network Device Monitoring in Essentials 2010 Lab : Monitoring Configuration and Tuning Exercise 1. Discover an SNMP-enabled Device [OPTIONAL] Exercise 2. Create an Unsealed Management Pack Exercise 3. Create a Dynamically Populated Management Pack Group Exercise 4. Create an Override Exercise 5. Create an Agent Task Exercise 6. Create a Custom Alert View Exercise 7. Create a Custom Simple Windows Event Unit Monitor

4 Discuss the architecture and components of management packs in Essentials Describe how to use overrides to tune management packs Explain best practices for targeting monitoring and overrides in Essentials Demonstrate how to obtain new management packs and related documentation Describe network and client monitoring functionality in Essentials Module 7: Reporting The module describes the architecture and functionality of the reporting feature in System Center Essentials It goes on to describe the data retention and grooming settings in the reporting feature. Understand Essentials 2010 reporting architecture, features and limitations Learn about reports available in management packs for Essentials 2010 Learn how to produce reports in the Essentials console Understand how database maintenance, grooming and backups are handled by Essentials Lab : Producing Reports Exercise 1: Create an Availability Report Exercise 2: Create an Inventory Report Exercise 3: Create an Update Deployment Report Exercise 4: Create a Configuration Change Report Exercise 5: Create an Alert Report Exercise 6: Create an Event Analysis Report Explain the features included in reporting System Center Essentials 2010 Understand how to create a variety of reports offered in System Center Essentials 2010 Explain the differences between reporting in System Center Essentials and the enterprise Operations and Systems Management products offered by Microsoft Understand the limitations of Essentials reporting and how to identify when transition to MS enterprise products may be appropriate Describe the grooming and data retention for Essentials reporting data Module 8: Virtualization Management The module describes the architecture and functionality of the virtualization management feature in System Center Essentials Learn about the capabilities of the virtualization management in Essentials 2010 How to add and manage virtualization hosts for management with Essentials 2010 Understand the function and importance of Integration Services for virtual machine guests Lab : Virtual Machine Management Exercise 1: Change Virtual Machine Properties Exercise 2: Add a Virtual Hard Disk to the Library Exercise 3: Manage Virtual Machine Snapshots Exercise 4: Install Virtual Guest Services on Virtual Machine Demonstrate how to add a virtualization host to Essentials for management Describe supported virtualization platforms and scenarios Recount the common management tasks available in the Essentials console Discuss the importance and function Integration Services in virtualization management Explain the function of Performance and Resource Optimization (PRO)

5 Module 9: Virtual Machine Templates and Provisioning This module describes how to create virtual machine templates to streamline the provisioning process. It goes on to explain the process for converting an existing VMware virtual machine to the Hyper-V platform. Understand the virtual machine provisioning and conversion options in Essentials 2010 Learn how to create and manage virtual machine templates with Essentials 2010 Understand the virtual network configuration options available in Essentials 2010 Learn how to perform a virtual machine migration (V2V) to convert VMware guests to the Hyper-v platform Lab : Virtual Machine Provisioning and Migration Exercise 1: Create a Virtual Machine Template Exercise 2: Provision a Virtual Machine from a Template Exercise 3: Convert an Existing Virtual Machine to Hyper-V Explain how virtual machine templates streamline the migration process Demonstrate how to create, modify and delete virtual machine templates Describe how to sysprep a virtual machine for use as a template Demonstrate how to perform a virtual-to-virtual migration Demonstrate how to find physical servers that are candidates for virtualization Discuss how to convert a physical server to a Hyper-V guest Module 10: Advanced Monitoring and Management Pack Authoring This module describes the advanced monitoring functionality available in System Center Essentials You will also learn important management pack authoring concepts for creating custom management packs for your line-of-business applications. Understand advanced monitoring features in Essentials 2010, including, Self-tuning Thresholds, Synthetic Transaction and Distributed Application Monitoring Learn about management pack authoring concepts and methodology using the Essentials 2010 console Lab : Management Pack Authoring Exercise 1: Create a Custom Attribute Exercise 2: Creating an Aggregate Rollup Monitor Exercise 3. Create a Basic Service Monitor Exercise 4. Create a Recovery Exercise 5. Create a Custom Management Pack Group Exercise 6. Create a Web Application Monitor Describe the advanced monitoring functionality in Essentials, such as self-tuning threshold monitors, synthetic transaction monitoring and distributed application monitoring Explain concepts related to management pack design, such as service and health models and their components Discuss the requirements for implementing health rollup in a management pack Demonstrate how to create custom monitoring in the Essentials console Module 11: Advanced Troubleshooting and Log Analysis This module covers the log files, tools and techniques to troubleshoot System Centers Essentials 2010 issues in depth. The troubleshooting processes for common scenarios related to Essentials features are described in detail.

6 Understand how to identify and troubleshoot common issues in Essentials setup and configuration Become familiar with log files and tools for troubleshooting client and server side issues Learn how to perform detail error data collection and analysis for Essentials 2010 Lab : Producing Reports Exercise 1: Troubleshoot Automatic Updates Client Communication Exercise 2: Identify source cause of failures using Essentials Setup Logs Exercise 3: Identify source cause of failures using WindowsUpdate.log Exercise 4: Troubleshoot Software Deployment Failure Exercise 5: Troubleshoot WinRM Communications Discuss common issues encountered when deploying and using Essentials Describe which logs are of interest in troubleshooting a specific issue Explain how to analyze a specific log to identify source cause of a problem Demonstrate how to verify communication and configuration between Essentials and virtual machine hosts Determine the source of inventory and deployment issues to managed computers Demonstrate how to collect data for detailed analysis by Microsoft Support Describe the grooming and data retention for Essentials reporting data Module 12: Essentials Internals This module presents information on Essentials core functions and integration with its foundational technologies (WSUS, SCVMM 2008 R2 and OpsMgr R2) in greater detail. It examines internal functions such as group synchronization behavior between Essentials and WSUS, WSUS certificates and how they are leveraged in Essentials, deployment and inventory functions. Understand how Essentials 2010 integrates with the some of the foundational technologies upon which it is based Understand how prepare to recover an Essentials 2010 infrastructure after infrastructure or disaster Learn how WSUS Certificates are leveraged in Essentials publishing and deployment processes Learn about Essentials 2010 management pack rules in which important background tasks are implemented Lab : Producing Reports Exercise 1: Reset Essentials Configuration Settings and Re-run Configure Essentials Wizard Exercise 2: Understanding Group Synchronization Exercise 3: Run SCVMM 2008 MPS Reporting Tool Exercise 4: Perform a diagnostic trace in Essentials 2010 Discuss Essentials integration with foundational technologies and related key internal processes Explain how scheduled agent deployment automates the computer discover and agent configuration process Describe how software and hardware inventory are collected, and what data sources are included in inventory collection Describe data that must be backed up in order to recover an Essentials installation after server failure Discuss how Category Overrides are implemented to limit the amount of rules and monitors that are enabled in Essentials by default Before attending this course, students must have: Completion of Course 6430A, Managing and Maintaining Windows Server 2008 Servers, or have equivalent knowledge of administrative tasks.

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