OmniTouch 8400 Instant Communications Suite
|
|
- Lorena Preston
- 8 years ago
- Views:
Transcription
1 OmniTouch 8400 Instant Communications Suite My Instant Communicator for BlackBerry Smartphones USER GUIDE June, AL AAAA ed01 Alcatel-Lucent All Rights Reserved Alcatel-Lucent 2009
2 Alcatel-Lucent My Instant Communicator empowers mobile users with advanced communications functions from the OmniTouch 8400 Instant Communications Suite for Enterprise. The Alcatel-Lucent solution increases employee productivity and effectiveness by keeping them connected anytime, anywhere. Telephony Services Directory Services Notifications Basic telephony services (call by name/number, take call, hang up) Conference, forward, transfer, and switch calls Move active call to fixed phone Leave a call back request and voic when ringing Call history (callback requests, missed calls) Directory Lookup (BES, Corporate & PBX, Local) Display contact details (Call, Add to local contacts, Send ) Display Telephonic Presence Visual Voice Mail List of Voice Message Listen with Message controls (delete, forward, next ) Call back the message sender In native home page Visual notification of Voice mail, call back, missed calls One Number Services Activate/deactivate dualringing fixed-mobile Forward to voice mail Forward to fixed number Home Page From the BlackBerry home page, click on the My Instant Communicator icon to access the client main screen: Calls / Callbacks: Shows missed calls if anybody tried to reach you while you were unavailable. If somebody requests a callback Voic Shows all voic messages. Call History: Displays the last 50 incoming and outgoing calls. Additional Services: Opens a menu that allows you to call the attendant or access voic . Status: Shows the current application status. All Rights Reserved Alcatel-Lucent 2009 Page 2
3 Telephony Services If the person you are calling is busy the following screen is displayed: Hang up the call in progress. Sends a callback request. The person you are calling will receive a notification on his desk phone and his MyIC. Leaves a voic message. Note: This is only available for internal contacts. Status indictor showing that the call has been placed and is ringing. Note 1: You will only see this screen if you are connected via 3G. When the call is connected you will see the following screen: Hang up the call in progress. Puts the call on hold. Initiates a second call. Puts your current call on hold. Returns to the main application to choose or find a number. Transfers the call to your office phone. Mutes or un-mutes the device s microphone. Activates or deactivates the device s loudspeaker. All Rights Reserved Alcatel-Lucent 2009 Page 3
4 Telephony Services (cont d) When placing a second call, you can do the following: switch between calls make 3-party conference calls transfer calls. To switch a call with the initial call, click on the call shown at the top of the screen. When in a 3-party conference, you can do the following: Hang up the call in progress. 3-Party-Conference: Connects both calls to a 3-way conference call. Transfers the call to the other participant and hangs-up the device. Mutes or un-mutes the device s microphone. Activates or deactivates the device s loudspeaker. Leave the conference call. All the participants are disconnected.. Mutes or un-mutes the device s microphone. Activates or deactivates the device s loudspeaker. All Rights Reserved Alcatel-Lucent 2009 Page 4
5 Call Logs and Notifications The Missed Call and Call History screens give you a list past call events. When you access each entry on either of the screens, you can decide to call the person back or store their details. You can also do the same from the Visual Voice Mail list. You missed a call. You placed an outgoing call which as not been answered. You placed a call that was answered. You received and answered an incoming call. You have a voic message. Visual Voice Mail Click the icon to display the Visual Voice Mail screen. The first screen shows a list of voic s you ve received. Drag and select an entry to either play the message or call back the person who called you. Navigation buttons to play, stop, forward by 10secs, rewind or go to next or previous message. Ends the voic session. Deletes the message. Calls the person who left the voic . All Rights Reserved Alcatel-Lucent 2009 Page 5
6 Directory Services To look up a contact, type directly into the Find field. As you type the device will check if the information you enter can be interpreted as a telephone number and highlight appropriate call buttons. When you press the appropriate button a call is made or the device searches in the chosen directories for the information you entered. If you press the enter key the action is chosen automatically either a call is placed or the name is looked up in the directories. The contact detail screen shows all information about a contact. The device will attempt to determine the presence status of the contact (free, busy, and so on) and display it near the contact picture. The phone numbers and addresses are listed below. Click on the required item to take the corresponding action. One Number Services Status: Shows the current application status. Opens a menu that allows forward to voic , forward to a number, ring both office and mobile and ring office only. Both the desk phone and the remote extension will ring on an incoming call. Only the desk phone will ring on an incoming call. All incoming calls to either the desk phone or the remote extension are immediately forwarded to voic . All incoming calls to either the desk phone or the remote extension are immediately forwarded to the entered number. All Rights Reserved Alcatel-Lucent 2009 Page 6
7 Starting MyIC the First Time Before starting the application for the first time make sure that all necessary options are configured. Select Options > My Instant Communicator from the Home Screen to access the configuration screen. MyIC uses two sets of options. All relevant options for telephony features are read from the ICS client configuration: the user cannot change these options. Other options can be amended to change the client behavior to suit your needs: For the client to work correctly it is important that client configuration URL and the URL of the BlackBerry MDS server are set. Both options are available from your administrator. In addition, you need to enter the login credentials for your ICS user. After installing the MyIC application, a background task will be started as soon as the device has rebooted. This background task is used to accept incoming notifications from the ICS and needs the Trusted Application status to do so. You must answer the question with Yes. When the application is started for the first time, you may see certain security questions. Which of these questions you will have to answer and whether you re allowed to use all of the features or not, depend on the IT Policies that have been applied to your BlackBerry by the administrator. Under normal circumstances all requested features should be available to you. All Rights Reserved Alcatel-Lucent 2009 Page 7
8 The application will try to open different network connections to servers in your infrastructure. You need to allow these connections. You may see a dialog similar to that shown here. We recommend that you check the Do not ask for checkbox, so future connections to the ICS will not trigger this dialog again. In addition to allowing the necessary connections you will be prompted to allow Input Simulation for MyIC. This will be used to automatically answer the incoming reverse phone call from the PBX if you place an outgoing call using MyIC. Choose Save after pressing the BlackBerry menu button to allow this for MyIC. The MyIC application will try to access your phone information to be able to recognize incoming and outgoing calls and act accordingly. You need to allow this for MyIC to work properly. All Rights Reserved Alcatel-Lucent 2009 Page 8
9 Resetting Security Options If you have answered no to any of the security options and you want to change this at a later stage, you can do so via the application permission settings for MyIC. Select BlackBerry options > Advanced options > Applications > My Instant Communicator, and then press the BlackBerry menu key. From the menu select Edit Permissions. You can now change any necessary options. In addition if you select Reset Firewall Prompts from the context menu you can answer the questions for connections made by MyIC again. Connection Status Depending on the Cellular network connection mode and ICS server reach ability, the following indicators may be displayed, if different from one number regular status explained in previous chapter. You are correctly connected. This icon is displayed only for a few seconds and is replaced by your on number status. The Eventing channel is lost. In this case, you will not receive any Notifications but MyIC will continue to work as usual. Contact your BES administrator or ICS administrator to the check MDS IP address. First time you connect to the ICS and unable to reach the server. All Rights Reserved Alcatel-Lucent 2009 Page 9
10 Contact Auto-learning Contact Auto-learning is an option that you can activate to automatically populate the local phone book with business contacts each time a call from a person, who is not listed in your local directory arrives. The next time the person calls you, you will have the caller name and details displayed natively on your BlackBerry screen. The Auto-learning feature works as follows: Each time you receive a business call, the device checks the Local address books for the existence of the caller s full name. If the name is not present, the contact is created with both the Long CLI and Short CLI. The contact file is tagged with MyIC contact in the category field so that you can categorize the contacts in your PIM software. The Auto-learning mechanism only works in 3G mode. If a contact name already exists, no contact is created, even if the phone number is not shown. You can disable this option in the MyIC configuration screen. Native Integration Call from using Native Dialer and Local Phonebook Customize your MIC notifications through various ringing through Native PROFILS All Rights Reserved Alcatel-Lucent 2009 Page 10
11 Acronyms MyIC : Alcatel -Lucent 8600 My Instant Communicator ICS : Alcatel-Lucent OmniTouch 8400 Instant Communications Suite. The central application suite providing services to MyIC clients. MDS : BlackBerry Mobile Data Service. As part of the BlackBerry Enterprise Server, they are responsible for managing interactions and requests between BlackBerry smartphones and enterprise applications that sit behind the corporate firewall. CLI : Caller Line Identification. All Rights Reserved Alcatel-Lucent 2009 Page 11
12 All Rights Reserved Alcatel-Lucent 2009 Page 12
OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1. User guide. OpenTouch (OpenTouch User)
OmniTouch 8600 My Instant Communicator Mobile Edition for BlackBerry Release 4.1 User guide OpenTouch (OpenTouch User) June 2012 Table of content 1 INTRODUCTION... 3 1.1 BUSINESS MODE... 3 1.2 PRIVATE
More informationOmniTouch 8400 Instant Communications Suite. My Instant Communicator for Microsoft Outlook User guide. Release 6.7
OmniTouch 8400 Instant Communications Suite My Instant Communicator for Microsoft Outlook User guide Release 6.7 8AL 90243USAD ed01 Sept 2012 Table of contents 1 MY INSTANT COMMUNICATOR FOR MICROSOFT OUTLOOK...
More informationOpenTouch Conversation for iphone Release 2.0.x
OpenTouch Conversation for iphone Release 2.0.x User guide OpenTouch Business Edition OpenTouch MultiMedia Services 8AL90884USAB ed01 1412 1. README FIRST 3 2. START OPENTOUCH CONVERSATION 3 2.1. START
More informationOmniTouch 8400 Instant Communications Suite. My Instant Communicator Desktop User guide. Release 6.7
OmniTouch 8400 Instant Communications Suite My Instant Communicator Desktop User guide Release 6.7 8AL 90219 USAE ed01 Sept 2012 Table of content MY INSTANT COMMUNICATOR FOR THE PERSONAL COMPUTER... 3
More informationOmniTouch 8440 Messaging Software Quick Reference Guide. Messaging Services Telephone User Interface
Quick Reference Guide Introduction Access to voice messaging is available: Via the Telephone User Interface The Telephone User Interface is accessible from any phone, whether internal or external to the
More informationMy Instant Communicator for Android Release 4.x. OmniPCX Office Rich Communication Edition. User guide. 8AL90859USAAed.04
My Instant Communicator for Android Release 4.x OmniPCX Office Rich Communication Edition User guide 8AL90859USAAed.04 Table des matières INTRODUCTION...3 READ BEFORE USE...3 INSTALLATION...4 STARTING
More informationAvaya one-x Communicator User Reference
Avaya one-x Communicator User Reference Table Of Contents Introduction...1 Logging in to the server...3 Logging out of the server...5 Using your feature buttons...7 Using Avaya one-x Communicator with
More informationHosted PBX Call Control Toolbar Guide
Hosted PBX Call Control Toolbar Guide 10/15/2014 TELEPACIFIC CALL CONTROL TOOLBAR Call Control Toolbar in IE or Firefox: Call Control Toolbar in Outlook 2010: Log In and Log Out To log in, click Login.
More informationFeature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail
Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference
More informationAvaya one-x Communicator User Reference
Avaya one-x Communicator User Reference November 2009 Table Of Contents Introduction...1 Log into the server...3 Log out of the server...5 Use your feature buttons...7 Use Avaya one-x Communicator with
More informationRiOffice Users Manual
RiOffice Users Manual Rio Networks 9/23/2009 Contents Available Services... 4 Core PBX Features... 4 Voicemail Features... 4 Call Center Features... 4 Call Features... 4 Using Your Phone... 5 Phone Layout...
More information<Insert Picture Here> Contact Center Anywhere: Interaction Manager (IM) Overview
Contact Center Anywhere: Interaction Manager (IM) Overview What is Interaction Manager? Interaction Manager is the software that each call center agent uses to take and place customer
More informationOpenTouch Conversation for iphone Release 2.1
OpenTouch Conversation for iphone Release 2.1 OpenTouch Business Edition OpenTouch MultiMedia Services User guide 8AL90884USACed01 1504 1 README FIRST 3 2 START OPENTOUCH CONVERSATION 4 2.1 START THE APPLICATION
More informationOpenTouch Connection for iphone Release 2.1
OpenTouch Connection for iphone Release 2.1 OpenTouch Business Edition OpenTouch MultiMedia Services User guide 8AL90644USAAed01 1514 1 README FIRST 3 2 START OPENTOUCH CONVERSATION 4 2.1 START THE APPLICATION
More informationVerizon Collaboration Plug-In for Microsoft Outlook User Guide
Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,
More informationOfficeSuite Simplicity Phone and System Features. General Settings. Phone status (Icon is i ) Time and date (The Settings icon is a wrench)
OfficeSuite Simplicity Phone and System Features General Settings Phone status (Icon is i ) Press OK and use the navigation keys to select the Status menu. Select item SIP Account Status to view the associated
More informationAsterisk Voicemail User Reference
Asterisk Voicemail User Reference Chapter 1. An Overview The Asterisk PBX offers a highly flexible, highly capable voice mail system. Among the features that it offers are: Three different types of greetings.
More informationOpenTouch Conversation for Android Smartphone Release 2.1
OpenTouch Conversation for Android Smartphone Release 2.1 OmniPCX Office Rich Communication Edition OpenTouch Business Edition OpenTouch Multimedia Services User guide 8AL90640USAB ed01 1514 1 README FIRST
More informationContents. Business Solutions. Page
C 2012 Contents Page Premium User Toolbar Assistant... 2 First Time Login... 4 Login Button... 4 Subsequent Use... 5 Dial Number... 6 Redial Number... 6 Dial from Contacts (Outlook Edition)... 6 Dialing
More informationVerizon Collaboration Plug-In for Microsoft Outlook User Guide
Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,
More informationMySphere Assistant User Guide
MySphere Assistant User Guide Release 070420 Document Version 1 TeleSphere 9237 E. Via de Ventura Blvd. 2 nd Floor Scottsdale, AZ 85258 888-MYSPHERE 480.385.7007 WWW.TELESPHERE.COM Page 1 of 44 Table of
More informationExtended Communication Server Virtual Desktop and MCC User Guide
Extended Communication Server Virtual Desktop and MCC User Guide April 2010 AlcatelLucent Office Communication Solutions All Rights Reserved AlcatelLucent 2010 Legal notice: Alcatel, Lucent, AlcatelLucent
More informationHow To Use Touchtone.Com'S Digital Phone Service Web Portal User Guide (For Ip Phones) On A Pc Or Ip Phone (For A Cell Phone) On Pc Or Mac) On Your Ip Phone On A Mac Or Ip Cell Phone On
Digital Phone Service Web Portal User Guide TouchTone provides subscribers an easy-to-use Web-based administrator portal to help manage your IP phone s features and call routing functions. In this document
More informationmobile uc client End user guide
mobile uc client End user guide 1 Mobile Unified Communications User Guide About Mobile UC Currently, the following five Droid Phones are supported for Mobile UC: + Droid X + Droid X2 + Droid 2 Global
More informationMOBILITY FOR iphone USER GUIDE
MOBILITY FOR iphone USER GUIDE VERSION 20.0.2 401 Market Street, First Floor Philadelphia, PA 19106 877.258.3722 www.alteva.com Table of Contentsl 1. About Alteva Mobility for iphone... 3 2. Installation...
More informationUser's Manual for Zultys MXmobile
November 09 User's Manual for Zultys MXmobile Author: Zultys Technical Support Department November 2009 Edition Version 1.0 Z Z u l t y s, I n c. 7 7 1 V a q u e r o s S u n n y v a l e, C a l i f o r
More informationShoreTel Mobility User s Guide for Android. Release 6.0
ShoreTel Mobility User s Guide for Android Release 6.0 Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved. Printed in the United States
More informationUsing Avaya Flare Experience for Windows
Using Avaya Flare Experience for Windows Release 9.0 Issue 02.01 September 2013 Contents Chapter 1: About Flare Experience... 5 About Flare Experience... 5 Main window... 6 Button descriptions... 10 Chapter
More informationAddress Book. Store all of your contacts in your online Address Book.
Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call
More informationBusiness Communicator for Android
Business Communicator for Android Product Guide Release 9.3.0 Document Version 1 Copyright Notice Copyright 2012 BroadSoft, Inc. All rights reserved. Microsoft, MSN, Windows, and the Windows logo are registered
More informationAvaya one-x Mobile User Guide for iphone
Avaya one-x Mobile User Guide for iphone Release 5.2 January 2010 0.3 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was
More informationTelesystem Visual Voicemail ios/apple User Guide
Telesystem Visual Voicemail ios/apple User Guide Visual Voicemail - ios/apple The Visual Voicemail app allows you to listen/delete/read your messages 1 from your ios device. Before downloading the app
More informationVoIP Services User Guide
VoIP Services User Guide Table of Contents Overview of Services 3 Service Numbers 4 Line Services and Codes 5 Voice Mail 12 Overview of Services This guide is about Tera-Byte's VoIP services for residential
More informationEvolution PBX User Guide for SIP Generic Devices
Evolution PBX User Guide for SIP Generic Devices Table of contents Introduction... 1 Voicemail... Using Voicemail... Voicemail Menu... Voicemail to Email... 3 Voicemail Web Interface... 4 Find Me Rules...
More informationCloud Voice Service. Cisco Unified IP Phone 7942G User Guide. (Version 1.0)
Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference
More informationAssistant-Enterprise Toolbar Go to http://www.vc3.com/support/pages/voiceadvantage-guides.aspx to access the toolbar download.
Assistant-Enterprise Toolbar Go to http://www.vc3.com/support/pages/voiceadvantage-guides.aspx to access the toolbar download. Assistant Enterprise Toolbar in Internet Explorer: Assistant Enterprise Toolbar
More informationCommunicator for Mac Help
Communicator for Mac Help About the ShoreTel Communicator Introduction to the ShoreTel Communicator for Mac ShoreTel Communicator elements Learn about the window layout, panels, icons, buttons and notifications
More informationUsing Avaya one-x Communicator Release 6.1
Using Avaya one-x Communicator Release 6.1 October 2011 Table Of Contents Introduction... 1 Logging in to the server... 3 Logging out of the server... 3 Using your feature buttons... 5 Using Avaya one-x
More informationiphone User Guide IP Voice UNIFI
IP Voice UNIFI iphone User Guide C Spire Business Solutions TM is a trademark owned by Cellular South, Inc. Cellular South, Inc. and its affiliates provide products and services under the C Spire Business
More informationGetting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users
Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...
More informationQuick Reference MC Client for Android
Quick Reference MC Client for Android Content 1 Feature Overview... 2 2 Preparation... 2 2.1 Installation... 2 2.2 Download Configuration (Redirect Server)... 2 3 Important Notices... 2 3.1 Usage of Data
More informationTIPT UC-ONE IOS/ANDROID PC & MAC DESKTOP CLIENT GUIDE
TIPT UC-ONE IOS/ANDROID PC & MAC DESKTOP CLIENT GUIDE WELCOME TO TIPT UC-ONE CLIENT! CONVENTIONS USED IN THIS GUIDE The following typographical conventions are used in this guide for simplicity and readability:
More informationNGT Hosted Digital Voice. User Guide
NGT Hosted Digital Voice User Guide December 2009 Getting Started Making Calls Using Your NGT Hosted Digital Voice service Domestic Dial as you normally would. You can also reference your local telephone
More informationUSER GUIDE: HUD WEB TABLE of CONTENTS
HUD Web User Guide TABLE of CONTENTS Overview: Fonality HUD Web... 4 1. Prerequisites for HUD Web Installation... 6 2. Logging in to Fonality HUD Web... 6 3. Installing the HUD Web Plugin 7 4. Managing
More informationHaving Conversations Using Cisco Unified Personal Communicator
CHAPTER3 Having Conversations Using Cisco Unified Personal Communicator About Conversations, page 3-1 How To Make Calls, page 3-2 Responding to Incoming Calls, page 3-5, page 3-6 About Conversations You
More informationUnified Communicator Advanced Training Handout
Unified Communicator Advanced Training Handout About Unified Communicator Advanced (UCA) Video Summary (must have access to the internet for this to launch) http://www.mitel.tv/videos/mitel_unified_communicator_advanced_na
More informationContents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product.
Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Hold 7 Call Log 8 Call Return 8 Call Waiting 9 Caller ID 10 Outbound Caller ID Block 10 Outbound Caller ID Deactivation
More informationShoreTel Mobility User s Guide for iphone and ipod touch. Release 6.0
ShoreTel Mobility User s Guide for iphone and ipod touch Release 6.0 Document and Software Copyrights Copyright 1998-2012 by ShoreTel Inc., Sunnyvale, California, USA. All rights reserved. Printed in the
More informationGraphical LCD. Dial. Line 1. Menu. Messages TUV 7 8 9 OPER. Dial Pad Volume Up/Down
User Guide. Thank you for choosing our Cloud9 hosted phone solution. This user guide will provide everything you need to know in how to use your new system with the Polycom Soundpoint 331/335 desktop phone
More informationAvaya IP Office Platform Web Self Administration
Avaya IP Office Platform Web Self Administration Release 9.1 Issue 01.02 August 2015 Contents Chapter 1: Avaya IP Office Platform Web Self Administration... 3 Logging in to Web Self Administration... 3
More informationContents. Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone.
Cbeyond Communicator for TotalCloud Phone System for Mobile Cbeyond Communicator for Mobile (ios) extends TotalCloud Phone System (TCPS) calling capabilities to an iphone. Cbeyond Communicator is an intuitive
More informationIP Office 3.0 Intuity Emulation Mode Mailbox Users Guide
IP Office 3.0 Intuity Emulation Mode Mailbox Users Guide 40DHB0002USCW Issue 8d (2nd March 2005) Table of Contents Accessing Your Mailbox... 5 Logging In... 5 First Time Login... 6 Normal Login... 6 Avaya
More informationUsing Avaya Aura Messaging Web Access
Using Avaya Aura Messaging Web Access Release 6.3.2 Issue 1 December 2014 Contents Chapter 1: Getting started... 5 Avaya Aura Messaging Web Access... 5 Requirements... 5 Logging in to Messaging Web Access...
More informationBuddy User Guide. www.connectnz.co.nz 1
Buddy User Guide www.connectnz.co.nz 1 Contents Please click titles to navigate through the guide CHAPTER 1 What is Buddy TM and first steps Setting up Buddy TM on your browser and logging in 3 CHAPTER
More informationMobile i-phonenet User Guide Android
Chapter 1 : Getting Started 1. Client Download and Installation Step 1: Go to Google Play on your PC or your android device and search for < Mobile ipn >. Step 2: Download and install Mobile ipn. Note
More informationTRANS-VIDEO PHONE SERVICE
TRANS-VIDEO PHONE SERVICE FEATURE GUIDE telephone number username password Manage your account online at: www.trans-video.net/voice.html CONTENTS Address Book Anonymous Call Rejection Call Block Call Logs
More informationTruConnect. Hosted PBX User Guide. Quick Start Guide - Page 2. Table of Contents - Page 5. 1-800-768-1212 www.truvista.net
TruConnect Hosted PBX User Guide R R Quick Start Guide - Page 2. Table of Contents - Page 5. 1-800-768-1212 www.truvista.net TruConnect User Guide Page 1. Hosted TruConnect IP PBX Quick Reference Guide
More informationWhy a Reverse Proxy with My Instant Communicator for mobiles??
Why a Reverse Proxy with My Instant Communicator for mobiles?? INTEGRATED COMMUNICATION SYSTEMS 8AL020043359DRARA, February 2010 What is OmniTouch 8600 My Instant Communicator? Is an aggregator of all
More informationCloud Voice Service Cisco Unified IP Phone 6921 User Guide. (Version 1.0)
Cisco Unified IP Phone 6921 User Guide (Version 1.0) Table of Content 1 Phone Set Features and Functions... 3 1.1 Operation for IP Phone 6921... 3 2 Location of Control... 4 3 Preference Setup... 6 3.1
More informationVerizon Business National Unified Messaging Service Enhanced Service Guide
USER GUIDE Voice Verizon Business National Unified Messaging Service Enhanced Service Guide What Is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system
More informationMobile i-phonenet User Guide iphone
Chapter 1 : Getting Started 1. Client Download and Installation Step 1: Go to itunes and search for < Mobile ipn >. Step 2: Download and install Mobile ipn. te : Minimum Requirements : IOS 4 Singapore
More informationCorporate Telephony Toolbar User Guide
Corporate Telephony Toolbar User Guide 1 Table of Contents 1 Introduction...6 1.1 About Corporate Telephony Toolbar... 6 1.2 About This Guide... 6 1.3 Accessing The Toolbar... 6 1.4 First Time Login...
More informationUsing Telephony Quick Reference Guide for Moderators
Using Telephony Quick Reference Guide for Moderators The Telephony feature in Blackboard Collaborate enables you to conduct your audio communications with other session attendees via a combination of VoIP
More informationContents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially
Contents How do I gain access to the Horizon website... 2 Logging in as the End User... 2 How do I customise my Dashboard?... 2 How do I initially configure my user access?... 2 The Dashboard... 3 How
More informationContents 1. Setting up your Phone Phone Setup Phone Usage 2. User Portal 3. Softphone for your computer 4. Faxing
User Guide 1 Contents 1. Setting up your Phone Phone Setup Phone setup instructions Recording Voicemail Greeting and Voicemail Menu Testing tools Phone Usage Call Transfer, Call Forwarding and Do Not Disturb
More informationUniCom with Office Communicator and Live Meeting. Quick Start Guide
UniCom with Office Communicator and Live Meeting Quick Start Guide Table of Contents Understanding UniCom and Office Communicator... 1 What is UniCom?... 1 What Is Office Communicator?... 1 Who Can Use
More informationAlcatel-Lucent OpenTouch Connection for Microsoft Outlook. User guide R2.0
Alcatel-Lucent OpenTouch Connection for Microsoft Outlook User guide R2.0 8AL90633USAAed01 March 2014 Table of contents 1. OpenTouch Connection for Microsoft Outlook... 3 2. Start OpenTouch Connection...
More informationIP Voice UNIFI. ipad User Guide
IP Voice UNIFI ipad User Guide CONTENTS 1 About UNIFI for ios Tablet 4 2 Getting Started 4 2.1 Installation 4 2.2 Sign In 4 3 Main Tabs 5 4 Contacts 6 4.1 Add Contacts 6 4.2 Edit Contacts 7 5 Presence
More informationVoIP Handset User Manual. Digital Voice Quality Business Grade Handset Easy Plug & Play
Digital Voice Quality Business Grade Handset Easy Plug & Play Table of Contents 1.0 Getting Started... 1 1.1 Unpacking the box... 1 1.2 Assembling the Phone... 2 2.0 Phone Button Features... 3 3.0 Phone
More informationCloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide
Cloud Voice Service Remote Extension for Cisco Unified IP Phone 7942G User Guide (Version 1.0) Table of Content 1. Phone Set Features and Functions... 2 1.1 Setup the IP Phone... 3 1.2 Adjusting the Height
More informationVoIP Quick Start Guide
VoIP Quick Start Guide VoIP is made up of three elements: The Phone The Software (optional) The Web Version of the software (optional) Your new voice mail can be accessed by calling (971-722) 8988. Or,
More informationTelephony Toolbar Corporate. User Guide
Telephony Toolbar Corporate User Guide Release 7.1 March 2011 Table of Contents 1 About This Guide...7 1.1 Open Telephony Toolbar - Corporate... 7 1.2 First Time Login... 8 1.3 Subsequent Use... 11 2 Using
More informationMicrosoft Lync Basic Voice Training
Microsoft Lync Basic Voice Training Objectives This course covers basic voice features of the Lync client: Devices Make a Call Answer a Call Manage a Call Missed Calls and Voicemails 2 Make a Phone Call
More informationPPM User Guide Telephone: 0800 988 2020. IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ
Telephone: 0800 988 2020 IP Solutions, Aldermans House, 34-37 Liverpool Street, London, EC2M 3UJ Address: voip.ipsolutions.co.uk This will then take you to the personal phone manager login screen where
More informationipad User Guide Release: 20 Document Revision: 01.01
ipad User Guide Release: 20 Document Revision: 01.01 bellaliant.net/unifiedcommunications 1 Bell Aliant Product release: 2.0 Copyright 2012 GENBAND. All rights reserved. Use of this documentation and its
More informationRCN BUSINESS OFFICE MOBILITY FOR DESKTOP
RCN BUSINESS OFFICE MOBILITY FOR DESKTOP Quick Reference Guide 3 Office Mobility File Tools Help RECEIVING CALLS JOE SMITH Enter name or number + When someone calls your RCN Business number, you ll see
More informationVoIP Aastra 6757i User Guide
VoIP Aastra 6757i User Guide University of Calgary Network Services Oct 2013 1 of 10 Network Services Access: From your office... 3 Access: From any phone... 3 Voice Mail Options... 3 Access: Internet...
More informationAnonymous Call Rejection
Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling
More informationPersonalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102.
Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. With these instructions, you will: 1. Record your greeting. 2. Configure your 911 setting. 3. Learn how
More informationAlcatel-Lucent OmniTouch Contact Center Standard Edition. Agent on VoIP Plug-in R10.0
Alcatel-Lucent OmniTouch Contact Center Standard Edition Agent on VoIP Plug-in R10.0 Legal notice: Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other
More informationT1 QUICK START GUIDE
T1 QUICK START GUIDE 1 T1 Quick Start Guide: English Microphones Indicator Light Multi- Function Button (MFB) Charging Port 2 Charge Your T1 Your T1 has been given an initial partial charge to get started,
More informationHosted VoIP Phone System. Desktop Toolbar User Guide
Hosted VoIP Phone System Desktop Toolbar User Guide Contents 1 Introduction... 3 1.1 System Requirements... 3 2 Installing the Telesystem Hosted VoIP Toolbar... 4 3 Accessing the Hosted VoIP Toolbar...
More informationCisco 7940/7960 User Guide. Cisco 7940/7960 User Guide
Cisco 7940/7960 User Guide Table of Contents Table of Contents...2 Introduction...3 The Cisco 7940/7960 IP Phone... 3 Web Portal...3 Telephony Toolbar...3 Document Format...4 Feature Functionality...5
More informationOutlook Integrated Toolbar Guide
Outlook Integrated Toolbar Guide Guide Description This guide will introduce you to the Outlook Toolbar that can be used to administer some of the advanced features of your phone. The toolbar gives convenient
More informationMiVoice Integration for Salesforce
MiVoice Integration for Salesforce USER GUIDE MiVoice Integration for Salesforce User Guide, Version 1, April 2014. Part number 58014124 Mitel is a registered trademark of Mitel Networks Corporation. Salesforce
More informationTable of Contents. IP Centrex App for Android Mobile. User Guide
Table of Contents IP Centrex App for Android Mobile User Guide December, 2015 1 2015 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or
More informationAbout. IP Centrex App for ios Tablet. User Guide
About IP Centrex App for ios Tablet User Guide December, 2015 1 2015 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,
More informationSIP Software for IP Phone 1140E Quick Reference
For a complete user guide, refer to SIP Software Release 3.0 for IP Phone 1140E User Guide (NN43113-101). IP Phone 1140E Fixed Keys The IP Phone 1140E is available with either icon fixed keys or English
More informationPhone.com. Communicate Better
1 Communicate Better - 1 / 30 - 2 Extensions Destinations tell how to route incoming calls to specific Extensions. The Manage Extensions section displays every extension in your system. Extension Management
More informationAvaya one-x Mobile User Guide for iphone
Avaya one-x Mobile User Guide for iphone 18-602788 Issue 1 February 2008 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was
More informationAlcatel-Lucent Office Communication Solutions
Alcatel-Lucent Office Communication Solutions PIMphony, your personal communication manager Frequently Asked Questions April, 2007 All Rights Reserved Alcatel-Lucent 2007 Alcatel-Lucent Office Communication
More information8x8 Virtual Office Mobile User Guide for ios
8x8 User Guide for ios Works with iphone, ipad and ipod Touch Version 3.0, August 2012 The Champion For Business Communications Table of Contents Introduction...3 Features...3 Technical Requirements...4
More informationEC500 User Guide. Michigan State University Avaya Campus PBX
Michigan State University Avaya Campus PBX EC 500 (Extension to Cellular) is an available feature for Avaya telephone users. EC500 allows you to integrate your cell phone with your Avaya Campus PBX number.
More informationEnterprise Toolbar User s Guide. Revised March 2015
Revised March 2015 Copyright Notice Trademarks Copyright 2007 DSCI, LLC All rights reserved. Any technical documentation that is made available by DSCI, LLC is proprietary and confidential and is considered
More informationQuick Reference Guide SoftPhone for Windows 7
Introduction Quick Reference Guide SoftPhone for Windows 7 SoftPhone is software that allows you to use your NASA phone number from your NASA-issued computer to place or/and receive calls. You can also
More informationHelp Menu. Kakapo Systems Ltd 1
Help Menu 1. Introducing Unity 2. Initial Login and Setup 3. Getting Started 3.1. Resizing Unity 3.2. Maximising and Minimising 3.2.1. Using Unity From the System Tray 4. Call Control 4.1. Make a Call
More informationWave IP 2.0 SP1. Wave ViewPoint User Guide
Wave IP 2.0 SP1 Wave ViewPoint User Guide 2011 by Vertical Communications, Inc. All rights reserved. Vertical Communications and the Vertical Communications logo and combinations thereof and Vertical ViewPoint
More informationD I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E. ACN 2007 useng_featuresguide_prdpv_w_092507
D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E ACN 2007 useng_featuresguide_prdpv_w_092507 TABLE OF CONTENTS Making Phone Calls... 2 Accessing Your Account
More informationAuto Attendant or IVR Setup Guide DigiCloud IP PBX Solution
Auto Attendant or IVR Setup Guide DigiCloud IP PBX Solution Auto Attendant DigiCloud Auto Attendant is a flexible utility designed to greet callers and transfer them either to an existing DigiCloudSwitch
More information