DDM. Digital Document Management

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1 DDM. Digital Document Management Search Extended Search Downloading Documents Sending Directly via Personalized Videos and New Items Account Management Online Use of PDF Documents, Presentations, Videos and Pictures

2 Registration Register at Input your user data. Check your data entered. 1. An message will now show your access data. Be sure to memorize or save your access data. (can be changed later under Account ) Click on the link to verify your registration. 2. An message will now inform you that your registration data have been sent to the administrator. 3. You will then receive an message informing you whether your registration has been accepted or refused by the administrator. Sign On & Account Sign on at keep your user information up to date and be sure to change your password at regular intervals. Area Selection (Welcome) Go to the corresponding areas by selecting the company buttons.

3 Extended Search Results List (Matching Documents) You may run a full text search of all documents available in the DDM system according to publication numbers, order numbers and titles. Select one or more documents by checkmarking them in the results list (Matching Documents) to be downloaded as a ZIP file or sent via . Limit your search to one type of document (e.g., manual or Validation Guide), a language or one file type (Microsoft PowerPoint or PDF). Attention: You can only select documents on the first results page simultaneously. Place checkmarks in the boxes to download several documents as a ZIP archive file or to send them by . You send the after filling the form by pressing go. Tip: Use the Clear Fields button to delete all search parameters. Tip: Increase the number of displayed documents at the bottom right to select documents from following pages.

4 More Detailed Description Sending via Fill out the form completely and send your documents directly to the recipient. Enter your address so that your address will be used as the sender. A signature with all legally relevant facts is automatically attached to the . The Subject and Content fields are available for you to add a note for the recipient. Attention: Observe the recipient limitations (audience) Category Tree (Category) You can navigate the category tree in the same way as the folder structure on your computer. You can expand and collapse the areas by clicking on the terms in the lines. You can select the area checkboxes in front of the lines to limit your selection. Simple Search (Search) Run a simple search directly in the subcategories. Enter a search word, select a subcategory and hit the search button...

5 Results List (Matching Documents) List of the search results offering the following options: Display Details Download Individual Document Select Several Documents for ZIP Download or Detailed View (Detail) This function enables you to view a document along with a preview of the cover page and all relevant details. It provides a direct link for downloading. You can also view quickly and easily: File type File name including creation date Display of the security level Literature type Material and publication number Languages File sizes

6 Recipient limitations (Audience) A traffic light system is used to inform you for which use the documents have been released. - Internal For internal use only. - Handle With Care Not intended for wide distribution externally. - Public Can be sent at any time and made available to customers and interested parties. Help, Support and Feedback Dear Reader, We constantly strive to further enhance our service. Therefore, we would welcome your suggestions, constructive criticism and feedback concerning your experience obtained by using our DDM system. Please write to us about your experience at Just as we ask you for your feedback, we will gladly provide you with our full support in answering your questions or solving any difficulties you may encounter. The Web page provides answers to frequently asked questions. You can reach us daily during our business hours between 9:00 a.m. and 5:00 p.m. Central European Time at ddm@dealersupport.de. Unter ddm@dealersupport.de erreichen Sie uns täglich zwischen 9:00 und 17:00 Uhr ME(S)Z.

7 Security and Data Protection The entire DDM application has been designed to run using a coded link. For this purpose, please be sure to call up the Web page Your data will be used exclusively for providing DDM-related services and the associated user information. These data will not be disclosed to any third parties or used otherwise. Sartorius AG Weender Landstraße Goettingen Phone: Fax: info@sartorius.com

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