How do I register? All registrations will take place via: registration/event?id=6153

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1 STOCKHOLM REGISTRATION How do I register? All registrations will take place via: registration/event?id=6153 You can register via your mobile or desktop You will be prompted to login with Nike+ as first point of registration How long is registration open for? Registration is open from January 2 nd 2015 until the day before the race, or until the race has reached its capacity. How many runners will be participating? There will be max 6000 runners taking part in the Stockholm race. How do I know I ve been accepted into the race? When registration is complete, you will receive a confirmation from us. If you have a confirmation then you have a place in the race. Receiving other race related s such as payment confirmation or pre- race instructions is another indication that you are entered to the race. If you are unsure that you are entered to the race, follow the procedure below: 1. Check to see if you received a confirmation from us. You may not be receiving any s from us even if you are entered for the following reasons: You provided us with an incorrect or out of date address The s are being directed into your junk folder Our s are being rejected by your server Our service has delayed or lost your 2. If you have been charged the entry fee but have not received any s from us then please contact us through the customer service contact details in the general section below. We will respond to let you know whether you are entered or not. If you are concerned that you aren't entered into the race please contact us straight away. Do not leave it until the last minute to query it as the race may then be full. Is there a fee to use Nike+? Registering with Nike+ is free.

2 To register, all participants will be required to login or set up a Nike+ account. This will enhance your training and race day experience. Registering as a Nike+ member upon registration is a mandatory requirement to enter the race. If you have an iphone or Android device, then you can download the free Nike+ Running App. Who can register? The race is open to women [and men] who are 16 years or older. Runners under the age of 16 cannot enter. Please be aware that if you are under 18, you need to print out the participant release when you collect your race pack. What is the fee to race in the Nike Women s 10KM Stockholm? Registration is 230kr including taxes. Can I register for my friends too? Registration for the Nike Women s 10KM Stockholm race is individual, however we do encourage you to invite your friends to sign up and join you for a run like no other. What are the 2 types of runner I can choose from during registration? There are 2 types of runner you can choose from namely; Runner who never ran a 10km race and runner who has run a 10km race before. Selecting one of these options will not only assist us with allocating you the correct pace group on race day, but more importantly, allow us to provide you a training plan which is right for you. Will there be an elite division? The Nike Women s 10KM Stockholm will not provide an early, elite start. What are the payment methods for registration? We use PayPal and credit cards to process all payments. If you are paying with Visa, Mastercard, Maestro or American Express you can choose to do so directly through the registration website, or you can do so through your PayPal account, and complete the transaction. What if I don t have a PayPal account? The PayPal site will allow you to pay without needing to create an account. The link is towards the bottom of the Paypal site. What if I register and then become injured or am unable to attend the race? Unfortunately no refunds are available for the Nike Women s 10KM Stockholm race. Can I transfer my registration to another runner? Unfortunately no transfers are available for the Nike Women s 10KM Stockholm race.

3 Browser matrix These are the browsers that support the race registration tool: IE9 (Win 7), IE8 (Win 7, XP), Chrome Latest (Win 7, Mac, Win XP), FF Latest (Win 7, Mac, Win XP), Safari Latest (Mac) Usable Devices: The following devices can be used to register for the race: iphone 5 / ios 6.1, ipad 3 / ios 6.1, ipad Mini / ios 6.1, Samsung Galaxy SII (480 x 800) / Android Gingerbread, HTC One X (720 x 1280) / Android Ice cream Sandwich, Samsung Galaxy Tablet / Android Ice cream Sandwich, iphone 4S / ios 6.1, iphone 3GS / ios 5.1, ipad 2 / ios 5.1, Nokia Lumia 920 / Windows 8*, Blackberry 8520 * iphone 6 * The Windows 8 and Blackberry devices are likely to be partially supported. That means the pages should function properly, but may render with formatting issues. TRAINING Is there a training plan? Yes there will be a training plan, which will help you to reach your goal. More information on the training plan will follow later. RACE PACK COLLECTION Where and when do I pick up my Race Pack? The information for the race pack pickup will be communicated later. You will receive an on this and the information will be also available on What identification do I require to collect my Race Pack? Can I get someone else to pick up my race pack? You will need your printed confirmation and one form of ID to collect your race pack. If you are under 18 years old please bring parental consent waiver. Race packs will not be issued without this. If you are unable to collect your race pack then a friend may collect it on your behalf providing they have your confirmation and some form of Photo ID. Can I change my race t- shirt for a different size? What happens if the race t- shirt is defective?

4 When you pick up your race pack, you will be able to exchange your race t- shirt for a different size or if the product is faulty. RACE DAY Where is the race? The race will start from Kungstradgarden and take place in and around Stockholm. What is the distance? Nike Women s 10KM Stockholm is 10km long. Will there be pacers? Yes, pacers will be available to help you get the time you want. Is it chip timed? Yes What time does the race start and when shall I arrive? The race will start at 9pm. The event village will be open for you and your family and friends from 9am. Please allow plenty of time to make your way to the event village, use the facilities and store your bag if necessary. What are the course details? The Event Village is located in Kungstradgarden and the race route will be communicated later in Will it be possible to store my things during the race? Yes, there will be bag check facilities at the event. You will be provided with a bag tag in your race pack. Will there be refreshments during the race? Yes, water will be handed out on the course, and there will be food and drink available to buy before and after the race. Is there a time limit for the completion of the race? The race will finish at pm, therefore all participants will be required to finish the race within a two hour time limit. The Event Village will close at midnight when all participants will be asked to make their way out of the event. Can I bring my friends and family to watch? Yes, advice will follow as to the best viewing spots for them to see you run.

5 RACE RESULTS When can I look up my race results? We are using a real- time race result technology, which means your results will be published on the race result page immediately. Your race position will be added and shown 30 minutes after the last runner has crossed the finish line. Race times are based on the D- Tag timing chip attached to each runners Shoe. The timing device will not begin until the runner crosses the start line and will only end when the runner crosses the finish gantry. How can I look up my race results? Firstly, please make sure you have entered your first name followed by a space and then your last name (e.g. Susan Jones). If you still can t see your results, please ensure you are using the full name you registered with (e.g. Joanne Smith instead of Jo Smith ). Alternatively, enter your unique race number (BIB number), which you can find on your timing chip. If, during sign- up, you opted not to display your name next to your results then you will be unable to search using your name and will need to use your race number. If you did not finish the race due to personal choice or injury then you will only see race statistics up until the point which you ran. If you still can t see your results or if you need to retrieve your race number, call Nike customer support. They will contact the race organizers who will try to look up your results. I have entered my runner number but no results were found Please check that your runner number is entered correctly, including any leading zero's (e.g instead of just 4 ) If you did not finish the race due to personal choice or injury then you will only see race statistics up until the point, which you ran. I have lost my runner number and searching with my name yields no results. What can I do? Please contact Nike+ support. They will need name and address of the runner to double check the race results. I want to share my results on Facebook or Twitter. What information will my friends see?

6 When you share your results, the post will show your overall time. The post will also include a link to your results page. This means all the data you can see (position, time, pace, splits) will also be visible to anyone who follows your link on Facebook or Twitter. Why do I not have a split time for one or more sections of the run? This can be caused by a malfunction in the tag, the tag sensor or by runners who did not run over the sensors during the race. Please make sure to pay attention where the sensors/timing mats are placed and run over them to get full results of your race. How long will I be able to check my results? The Race Result site will be decommissioned after 2 months after the final race. PHOTOGRAPHY Generic photos of the event will be available on the Nike Running Sverige Facebook page. GENERAL Who can I contact if I have a question? If you need to contact Nike with questions regarding Nike Women s 10KM Stockholm, please send an via nikeplus.nike.com/plus/support/#contact/l/2/t/4403/, or use +46 (0) to get in touch.

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