G11_EoT_Solved Quizzes and Worksheets

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1 G11_EoT_Solved Quizzes and Worksheets Part I: Selected Questions What type of hackers is responsible for break into a system to steal credit card details? A. Theft of services B. Theft of information C. Hatred and vengeance D. For thrill of it Which of the following can conceder as a network disadvantage? A. Electronic mail B. Software sharing C. Malicious code D. Natural disaster Which of the following devices is used to connect networks consist of two or more LANs? A. Router B. Cable modem C. Bandwidth D. Broadband Which domain code is used for educational purpose? A..com B..mil C..edu D..ac.ae 1

2 Which of the following is true about Bcc? A. Send the message to people without attachment files B. Send the message to people other than those who send the original message. C. Send the message back to the sender along with your reply. D. The recipient is not visible to the other person who receives the message. What you have to do if you receive message with attachment that you suspect it has a virus? A. Do not open it, and immediately delete the message B. Reply to the sender C. Download the attached file D. Report to service provider In which case is the best type of correspondence? A. When the correspondence might require a paper trail. B. C. D. When the correspondence covers multiple points. When the correspondence needs to be accessed frequently. All of the above. What factors determine which electronic communication method is most appropriate? A. Connection Speed B. Topic of the correspondence C. Types of network devices D. Size of the attachment 2

3 Which of the following can cause delivery failure or bounced ? A. The address was mistyped B. Slow internet connection C. Paper or electronic trail D. Broadband connection problem Which of the following helps you to prevent receiving spam/junk s? A. Do not publish your address online. B. Check the Web site's privacy statement before you provide your address. C. Never reply to a junk message D. All of the above. Which of the following considers as deceive an audience into believing that something false is real. A. fraud B. Hoaxes C. Spam D. from a blocked user Which type of fraudulent related to send a message that appears to come from a legal source, such as your bank? The message asks that you update or verify your personal information. A. Phishing B. from a blocked user C. Pyramid schemes 3

4 D. Hoaxes Which type of viruses does not cause its damage until a certain date or until the system has been booted a certain number of time? A. Trojan horse B. Logic bomb C. Worm D. Time bomb 4

5 Part II: True/False Questions 1. A network is simply a group of two or more computers linked together. 2. The Internet is the biggest network of all. 3. A standalone computer system is vulnerable to the same kinds of risks as a network. 4. Networks are divided into four main types. 5. The communication area of a LAN might be as large as a state, country, or even the world. 6. Client/server networks are easier to set up and manage than peer-to-peer networks. 7. To connect wirelessly requires different equipment than that used for a wired connection. 8. Electronic identification cards are used to gain access to certain areas within a building or department. 9. The best plan for a company that handles secure information is to handle security breaches as they occur. 10. Biometric security measures are usually applied when high-level security is required. 11. You can use an Internet service provider to send to any computer in the world. 12. Each Internet user is required to have a unique identification in the form of an address, sign-in or log on credentials, and password. 13. Currently, a limited range of 32 top-level domains are available. 14. When an message first appears in the Inbox of Outlook, it is displayed in red type. 15. Outlook can synchronize with other devices such as a desktop computer or a cell phone. 16. When you delete messages from the Inbox folder, they are deleted permanently. 17. When you open Outlook, it sends a request to your mail server to check if you have any messages waiting. 18. You can use a distribution list to send the same message to a group. 19. You cannot send an message to yourself. 20. You can insert only one address in the To, Cc, and Bcc boxes of an message. 21. Generally the communications media for teleconferencing is a telephone line. 22. In most instances, electronic communications use voice rather than text or graphics. 5

6 23. The most widely used one-to-one communication on the Internet is Temporary Internet Files (TIF) increase the amount of time it takes for a browser to load and display a Web site. 25. You can attach any number of files to an message, regardless of the size. 26. Most users report that their biggest problem is spam. 27. A worm is a type of virus that has to attach itself to other files in order to spread. 28. The best way to protect data on a computer is to effectively control access. 29. Instant messaging should be short and to the point. 30. It is possible to add a hyperlink to a message rather than attaching a file. 6

7 Part III: Multiple Choice Questions Identify the choice that best completes the statement or answers the question. 31. What types of phones are supported through the Public Switched Telephone Network (PSTN)? a. Digital c. Standard b. Mobile d. All of the above 32. Which of the following network benefit do companies take advantage of when they purchase a site license? a. Enhanced communication c. Software sharing b. Hardware sharing d. Collaborative environment 33. Which of the following is true about ? a. The cost depends on the size of the c. It is private message b. Delivery is almost instantaneous d. It cannot be sabotaged 34. In a client/server network, which of the following would be considered the client? a. Microsoft Windows c. Printer b. Internet Explorer d. Desktop computer 35. Which of the following can contain communication links across metropolitan, regional, or national boundaries? a. LAN c. WAN b. Wireless LAN d. Intranet 36. In a client/server network, the manages network resources. a. client c. node b. server d. router 37. Handbooks, employee manuals, and employment forms would most likely be found on. a. an intranet c. the Internet b. an extranet d. a hub 38. The word modem is an acronym for. a. modern demarcation c. modulate demodulate b. most demand d. modification demonstration 39. Which of the following uses coaxial cable to send and receive data? a. Modem c. Digital subscriber line (DSL) b. Cable modem d. T-1 line 40. The determines the amount of data that can be sent at one time. a. router c. node b. hub d. bandwidth 41. Computer information is stored digitally, but information sent over the telephone lines is transmitted in the form of. a. analog waves c. air waves b. bridges d. fiber optics 42. A(n) is a type of fiber-optic telephone line that can transmit up to megabits per second. 7

8 a. DSL c. VDSL b. HDSL d. T-1 line 43. Sniffer software is used to. a. prevent hackers from accessing your computer b. locate wireless hot spots c. transmit voice data over telephone lines d. set up and manage a peer-to-peer network 44. Antivirus software should. a. be run when you suspect a problem c. be run monthly b. be run weekly d. always be running 45. A(n) acts like a switchboard through a firewall. a. Web server c. proxy server b. FTP server d. database server 46. A cache is a(n). a. place to store something temporarily c. external wireless adapter b. special type of password d. dedicated connection to the Internet 47. Companies handling sensitive information should back up data regularly and store it. a. on the same computer c. on CDs b. on the network server d. off site 48. Biometric security measures examine any of the following, except. a. fingerprints c. voice pattern b. blood type d. retina of the eye FIGURE

9 49. Figure 24-1 above shows an example of. a. a communication channel c. a peer-to-peer network b. a client/server network d. T-1 lines FIGURE Figure 24-2 above shows a computer with a attached. a. dial-up modem c. hub b. wireless router d. T-1 line Case

10 Javier has decided to upgrade his communication hardware and get a faster Internet connection. After considering all the options, he has decided to use a wireless Internet service provider. 51. The speeds Javier will get with his new wireless connection will be more than times faster than his old dial-up connection. a. 2 c. 30 b. 7 d To connect his laptop wirelessly to the Internet, Javier will need a(n). a. hub c. T-1 line b. router d. adapter Case 24-2 Bryah owns a small business and travels frequently. She is concerned about the security of the data on her laptop, which includes valuable information and trade secrets. 53. When Bryah creates a password to restrict access to her computer, she should. a. change it frequently c. write it down b. use all lowercase letters d. use the same one as her Internet account 54. When Bryah is traveling, accidental association would be a concern when she is. a. connecting wirelessly to the Internet c. screening potential employees b. employing biometric security measures d. backing up data 55. Which service uses a cell phone or other mobile device to send and receive written messages? a. c. VoIP b. Instant messaging d. Text messaging 56. ARPANET was established. a. to provide rules governing the transfer of data b. to regulate the use of domain names c. as a testing ground for new networking technologies d. as a way to build online communities of people who share common interests 57. Which of the following is not part of an address? a. User name symbol b. # symbol d. Domain name 58. Which part of an message should fully but briefly describe the purpose of the message? a. Address c. Body b. Subject line d. Attachment 59. Which option would you use to respond to a message if you are sending it to people other than those who sent the original message? a. Reply to Sender c. Forward b. Reply All d. Copy 60. Google s Gmail, Hotmail, and Alta Vista are examples of. a. Web-based services c. social networking sites b. message boards d. text messaging services 61. AutoArchive in Outlook saves the backup file with a(n) extension. 10

11 a..eml c..pst b..arc d..bac 62. Which Outlook feature is used to set up appointments and meetings? a. Contacts c. Tasks b. Calendar d. Mail 63. A closed envelope icon next to a message in the Inbox indicates that it. a. is displayed in the Navigation pane c. has not been read yet b. has been permanently deleted d. is ready to send 64. The Outlook stores names, addresses, phone numbers, and other contact information. a. Address Book c. Mailing List b. Distribution List d. Navigation pane 65. If the primary addressee does not see that others are copied on the message, it is a copy. a. hidden c. screened b. private d. blind 66. The title of the message window contains. a. the sender s address c. the subject line b. the recipient s address d. all of the above 67. When you type a Web site address in an Outlook message, it is. a. bolded c. underlined b. italicized d. none of the above 68. You can save an message as a(n). a. text file c. template b. HTML document d. any of the above 69. Which of the following indicates that it is a reply message? a. The word Reply in the title c. The letter R on the envelope icon b. The letters Re preceding text in the subject d. A different color in the title line 70. An exclamation point on a message icon means that. a. it has not been read c. it contains a virus b. it is considered high-priority d. it has an attached file 71. If you are sending or copying an to more than one person, each address should be separated by a(n). a. colon c. comma b. semicolon d. plus sign 72. The Forwarding command in Outlook automatically redirects your mail to. a. another address c. the folder you designate b. your mobile phone d. the Deleted Items folder FIGURE

12 73. To open the dialog box shown in Figure 25-1 above, click on the menu bar, point to New, and then click Folder. a. Create c. Open b. File d. Personal FIGURE In the address shown in Figure 25-2 above, which is the domain code? a. dolores014 c. verizon d..net Case 25-1 Both at work and in her personal life, April uses many different forms of electronic communication. Every day she uses the Internet to transmit and receive information in a variety of ways. 75. In the morning, April spends a few minutes posting personal journal entries to her. a. VoIP c. chat room b. blog d. message board 12

13 76. Sometimes April uses a(n) service to make phone calls with an Internet connection instead of a regular telephone line. a. VoIP c. text messaging b. IM d. newsgroup Case 25-2 Hunter uses Microsoft Office Outlook at work to manage his . He gets a lot of messages, so he needs to spend time each day organizing them. 77. In the Outlook window, Hunter uses the to create mail folders for various topics, special projects, and individuals. a. Navigation pne c. Inbox b. Reading pane d. Outbox 78. To search for a message, Hunter would click on the menu bar, point to Instant Search and then select Search All Mail Items. a. File c. Tools b. Preferences d. View 79. Which of the following was originally developed to facilitate the syndication of news articles? a. Phishing c. RDF Summary b. Teleconferencing d. Google Docs 80. Which type of correspondence is possible with electronic communication? a. One to one c. Many to many b. One to many d. Any of the above 81. is the process of selecting paths in a network along which to send network traffic. a. Forwarding c. Tagging b. Routing d. Phishing 82. Which of the following allows people to use voice, full-motion video, and interactive desktop sharing? a. Community building c. History tracking b. Collaborative communication d. Tagging 83. Google Docs is an example of what type of program? a. Anti-virus c. Online document sharing b. History tracking d. Collaborative communication 84. Which of the following is not a sort option for displaying the History list in Internet Explorer? a. By Total Time c. By Site b. By Date d. By Most Visited 85. If you are having trouble configuring your account with Windows Mail, you might consider using. a. the Network Repair Tool c. rich text format (RTF) b. Windows Live Mail d. HTML formatting 86. A bounced refers to a message that. a. has an attachment c. gets returned because of delivery failure b. has a virus d. is sent in rich text format and gets garbled 13

14 87. Mistyping an address can cause the message to. a. fail to be delivered c. get caught in the spam filter b. spread a virus d. get sorted into the Junk folder 88. What is a paper trail? a. A written record created in the course of activities b. A message that gets garbled during transmission c. An attachment that gets blocked by your program d. Notification that an message was not delivered properly 89. If the reply message is not applicable to other recipients, which is the best response option? a. Reply c. Cc b. Reply All d. Bcc 90. Radio listeners believing that invaders from Mars were attacking the world is an example of a(n). a. hoax c. urban legend b. virus d. pyramid scheme 91. Which is an integrated security system that prevents unauthorized electronic access to a network computer system while permitting outward communication? a. Firewall c. Antivirus software b. Electronic identification cards d. Biometric security measures 92. Encryption technologies can help keep information secure. a. anti-virus c. teleconferencing b. instant messaging d. credit card 93. If a customer needs immediate assistance or has a complaint, then the reply should be within. a. 5 minutes c. 5 to 10 hours b. 30 minutes to 3 hours d. 24 hours 94. What is the estimated yearly cost of spam for U.S. businesses? a. $20 thousand c. $20 billion b. $20 million d. $20 trillion 95. GlobalSign and VeriSign are commercial digital ID groups that can help you. a. encrypt an message c. prevent viruses b. control unsolicited d. add hyperlinks to an message 96. The Vmyths Web site can help people identify. a. pyramid schemes c. Trojan horses b. hoaxes d. worms FIGURE

15 97. Figure 26-1 above shows an example of. a. encryption technology c. biometric security measures b. a firewall d. virus protection FIGURE

16 98. The interface shown in Figure 26-2 above would be used for. a. teleconferencing c. sharing the content of blogs b. instant messaging d. tagging Case 26-1 Gilbert uses Windows Mail as his program. He has been getting a lot of junk in his inbox and wants to take steps to help prevent the number of unsolicited messages that he receives. 99. The type of junk that Gilbert is receiving is called. a. fraud c. worm b. hoax d. spam 100. To display the Junk Options dialog box, Gilbert would click on the menu bar and then click Junk Options. a. File c. Internet b. Tools d. Filter Case 26-2 Wanda has just been hired to work for a Web design company. As part of her new employee training, her supervisor reviews the company s list of guidelines for the use of electronic communications Wanda s supervisor explains that she is expected to follow the rules of when communicating through electronic media. a. netiquette c. tagging b. phishing d. filtering 102. Wanda learns that when the correspondence requires a paper trail, the best communication method is. a. instant messaging c. cell phone b. teleconferencing d. Matching Identify the letter of the choice that best matches the phrase or definition. a. Communication channel b. Router c. Node d. Hub e. Modem 103. Small, simple, inexpensive device that joins multiple computers together 104. Connects two or more LANs to make a WAN 105. Enables a computer to transmit voice data over telephone lines 106. Can include telephone lines, fiber optics, satellites, microwaves or any combination of these 107. Each device on the network 16

17 Identify the letter of the choice that best matches the phrase or definition. a. Software b. Receiver c. Channel d. Communication e. Protocols 108. Media that transports the message 109. User agents 110. Computer getting the message 111. Rules for transferring data 112. Information that is transferred Identify the letter of the choice that best matches the phrase or definition. a. Phishing b. Pyramid scheme c. Hoax d. Urban legend e. Trojan horse messages which are personal information scams Stories which at one time could have been partially true A virus that does something different from what it is expected to do An attempt to deceive an audience into believing that something false is real An illicit business model where profits are based on the investor s ability to recruit other individuals. 17

18 G11_EoT_Solved Quizzes and Worksheets Answer Section TRUE/FALSE 1. ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: F PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod ANS: T PTS: 1 REF: Mod3-67 MULTIPLE CHOICE 31. ANS: D PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod3-5 Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod

19 37. ANS: A PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod3-10 Mod ANS: A PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod3-14 TOP: Critical Thinking 52. ANS: D PTS: 1 REF: Mod3-14 TOP: Critical Thinking 53. ANS: A PTS: 1 REF: Mod3-15 TOP: Critical Thinking 54. ANS: A PTS: 1 REF: Mod3-17 TOP: Critical Thinking 55. ANS: D PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod3-22 TOP: Critical Thinking 76. ANS: A PTS: 1 REF: Mod3-22 TOP: Critical Thinking 77. ANS: C PTS: 1 REF: Mod3-26 TOP: Critical Thinking 78. ANS: C PTS: 1 REF: Mod3-27 TOP: Critical Thinking 79. ANS: C PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod

20 82. ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod3-59 TOP: Critical Thinking 100. ANS: B PTS: 1 REF: Mod3-60 TOP: Critical Thinking 101. ANS: A PTS: 1 REF: Mod3-59 TOP: Critical Thinking 102. ANS: D PTS: 1 REF: Mod3-46 TOP: Critical Thinking MATCHING 103. ANS: D PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: E PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: E PTS: 1 REF: Mod ANS: A PTS: 1 REF: Mod ANS: D PTS: 1 REF: Mod ANS: E PTS: 1 REF: Mod ANS: C PTS: 1 REF: Mod ANS: B PTS: 1 REF: Mod

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