Selecting an Marketing Platform
|
|
- Anthony Beasley
- 8 years ago
- Views:
Transcription
1 the ultimate buyer s guide to Selecting an Marketing Platform The most comprehensive, practical, and objective guide to choosing the service provider that best meets the needs of your business. Unleashing the Power of Online Marketing
2 Introduction The target audience for this Buyer s Guide is the business person who is investigating the purchase or upgrade of an marketing software platform. The business may be ready to buy now or may simply be reviewing its capabilities in the face of a rapidly changing business landscape. To help these buyers, faced with a complex undertaking (one that may include its own project management, RFP process, vendor presentations and bidding, TCO and ROI analysis, and user acceptance testing), the buyer s guide discusses the technology and business trends influencing a purchasing decision, and offers guidelines to the buyer who is identifying and evaluating the vendors in the marketing software arena Helping buyers to identify the best product for their business goals and marketing strategy. About MediaBrains For 17 years, MediaBrains has provided business professionals the essential tools required to effectively explore their purchasing options and reach a confident purchasing decision faster. With a network of over 120 directories covering 21 vertical markets, our business-related content and effective vertical search delivers a reliable source for businesses to research and compare companies and products. MediaBrains Buyer s Guides feature product assessment guidelines and discuss the business trends influencing a purchasing decision. MediaBrains recognizes the importance of maintaining a clear separation between our editorial content and sponsorships. While we allow our sponsors to bring you their marketing message the content of this Buyer s Guide is not editorially controlled or influenced by the sponsors. Sponsored by: JangoMail (937) JangoMail is a web-based broadcast and marketing system designed for businesses. It allows you to create, send, and track marketing campaigns. Created in 2000 by its parent company, Silicomm Corporation, JangoMail has thousands of satisfied customers around the world. JangoMail offers a feature rich application, VIP customer support (24/7), inbox delivery, easy integration, detailed reporting, and a low price guarantee MediaBrains Inc. All rights reserved.
3 Table of Contents Section 1: Executive Summary... 1 Section 2: Technology and Business Trends Support Marketing... 1 Section 3: Determining Your Present and Future Needs... 3 Heads Up! Things to Watch Out For... 4 Section 4: Choosing the Right Business Model and Vendor... 5 Making the Most of Your Vendor Relationship Marketing Software Platform Business Models... 6 SaaS and ASP... 6 Purchase and On-Premises Hosting... 7 Pricing Options... 7 Other Considerations... 9 Training and Learning Curves... 9 Learning Communities... 9 Additional Support... 9 Section 5: Evaluating the Features of Marketing Software Systems Scalability Broadcast Capability Automated ing Features Auto Response Event, Transaction, and Behavioral Triggers Sequenced Messaging Scheduled Mailings Retries Usability Features Customizable Dashboards Flexible User Customizable Content Editing Tools Customizable and Newsletter Templates Graphics Design and Management Tools Marketing Campaign Design and Automation Tools Social Media, Web Landing Pages, Forms, and Mini-websites A/B Testing Support Ability to Include Attachments Inbox Previewing MediaBrains Inc. All rights reserved.
4 Table of Contents Mail Customization Mail-Merge Personalization Dynamic Conditional Content Integration with Location Data Publish to Social Sites and RSS Forms Design Feature Alias From Fields Message Tracking List Management Tools Adding Subscribers to Mailing Lists List Hygiene List Import and Export Frequency and Date Limits Automatic Handling of Opt-Ins, Subscribes, Unsubscribes, and Bounces Integration with Other Online and Offline Systems Mobile Web Apps and Remote Login Segmentation Tools Data Collection, Reporting, and Analytical Capabilities Deliverability Enhancement Features Multiple Languages and Encoding Support Administration and Security Features Section 6: Your Responsibilities Section 7: Features Checklist MediaBrains Inc. All rights reserved.
5 Section 1 Executive Summary Because marketing has established itself as a business marketing workhorse, it may not be given the importance it deserves when company marketing budgets are being forged. But market leaders are taking advantage of platform innovations by investing in new systems and re-investing to improve existing systems. Similarly, forward-looking companies are thinking beyond simply tracking activity like opens, click-throughs, and unsubscribes to monitoring behavior beyond the message itself and dynamically tailoring interaction and content. Auto-response message triggering and other types of automation, along with integration with the latest Internet technologies, make ever higher levels of sophistication cost-effective. On the Future of Marketing I think is the best way of communication especially for a marketing company like us. If anything, it will just get better more interactive and cooler. Vertical Response client John McMillan, COO, Vyral Marketing The target audience for this Buyer s Guide is the business person who is investigating the purchase or upgrade of an marketing software platform. The business may be ready to buy now or may simply be reviewing its capabilities in the face of a rapidly changing business landscape. The guide discusses the technology and business trends influencing a purchasing decision, and offers guidelines to the buyer who is identifying and evaluating the vendors in the marketing software arena. It can help navigate the maze of currently available products, and give an overview of the main features available with today s marketing software products. Throughout can be found advice, best practices, and tips for a successful choice of vendor and product. Section 2 Technology and Business Trends Support Marketing continues to offer unique advantages as a marketing tool. Pew Internet Research found that 92% of all adults surveyed use to communicate. The study stressed that this is true even as new platforms, broadband and mobile devices continue to reshape the way Americans use the internet and web MediaBrains Inc. All rights reserved. Page 1
6 Because of s wide popularity, marketing is the easiest way to get information into the customer s hands, to generate leads, and to open sales opportunities. marketing programs are cost effective, quick to deploy, and deliver fast, measurable results. The rapid expansion of paid search, mobile, and social media channels has done little to diminish the growth of as an effective marketing medium. marketing continues as a lifeline between vendors and customers before, during, and after sales, even as businesses realize the importance of newer crosschannel marketing communication approaches. Study after study confirms that the expanding use of mobile devices and social media are enhancing and increasing the use of rather than the reverse. 2 And rightly continues to command a lion s share of the digital marketing spend. 3 Growth for the foreseeable future is being fuelled by integration of with other communication channels, adapting to mobile and tablet devices, and by personalization and targeting that heighten effectiveness. Timely, relevant, and compelling will continue to play an increasingly important role in the digital channel mix, driving strong ROI in lead prospecting, customer acquisition, and engagement. Implementing an marketing software platform is a big step toward tapping the business potential of this trend. One final note implementation of an marketing software platform is not an end in itself. The soundness of the marketing strategy that underlies the use of the marketing platform is paramount. With a strong strategy as a starting point, your marketing platform can combine with other campaign management tools and marketing channels to achieve optimum results. On the Future of Marketing ESP technology no matter how well packaged or good looking does not trump a sound marketing strategy Make certain that all technology purchase decisions are made in support of a thoughtful strategy rather than in the expectation that the technology will provide the strategy. Alex Lustberg, CMO, Lyris, Inc. Take a close look at your other marketing activities. cannot exist within a bubble, and it is at its most effective when it is integrated with other marketing channels. Ron Cates, Director of New Market Development, Constant Contact Depending on the size of an implementation, deciding on an marketing software solution can be a complex undertaking that may include its own project management, RFP process, vendor presentations and bidding, TCO and ROI analysis, and user acceptance testing. Nevertheless, the task really comes down to a few closely connected decisions: analyzing the needs of your organization, choosing the right vendor (and business model), and finding the best product for your business goals and marketing strategy. The remainder of this Buyer s Guide gives a brief overview of the marketing platform selection process MediaBrains Inc. All rights reserved. Page 2
7 Section 3 Determining Your Present and Future Needs Because of the variety of solutions available, you need to ask yourself a few questions before you can intelligently enter into partnership with a vendor and select a suitable marketing software platform. How will enhanced ing help carry out your marketing plans? What problems do you want to solve? What are your expectations? What is the competition doing? Advice for Buyers Size matters. Explore whether the vendor supports senders with your volume, data complexity, segmentation, programmatic sophistication, and reporting needs. Can the vendor do more than accommodate your current needs can they provide real guidance to help you grow and improve? Return Path Spokesperson Your answer to these kinds of questions will help determine what capabilities your system needs in order to carry out your marketing plans; ultimately, your answers will also impact your operating costs. For instance, will you be introducing a monthly newsletter or employing frequent blasts to segments of your subscribers? What level of coordination do you want to achieve between and other marketing channels? Think, too, where your business is headed in the next 5 to 10 years because you ll want the system you choose to be able to support your growth. Don t forget to consider the impact of the new system on your operations. How will the marketing system fit into my organizational structure? Who will be the principle users? Who will synchronize marketing efforts? Questions like these will determine the level of automation you require and the administrative features you need. These questions will also give you insight into what kind of training and support (and possibly staffing) may be needed. Section 5, page 10, describes many of the most important marketing software features you should consider. With an understanding of your marketing goals and operating environment, use it to develop a checklist of features that your ideal marketing platform should include. It is important that you have a clear understanding of what is available before interacting with a vendor, even though your requirements will almost certainly be shaped by the guidance that a good vendor can provide. Section 7, page 24, is a Features Checklist that can be used as a starting point when drawing up an inventory of the features you seek MediaBrains Inc. All rights reserved. Page 3
8 Heads Up! Things to Watch Out For Ensure stakeholder buy-in at all levels, including C-level. Gain senior management support for the initiative by showing how improvements available in a new marketing system will be aligned with the company s goals or improve the bottom line. Focus on choosing a system with features that you anticipate will bring the biggest return in sales or lead conversion rate, eliminate or simplify manual processes associated with campaign management, improve deliverability, and add to the quality of your message. Use metrics to bolster your case. Gather hard data such as comparisons of open rates, subscribe/unsubscribe rates, and click-throughs before and after implementation to prove the effectiveness of the new or upgraded marketing software platform. Consider using customer satisfaction surveys. Advice for Buyers Pay attention to what questions the vendor is asking. Are they questions that demonstrate a concern for your metrics and your success? And the vendor must be honest about what marketing technology can do. Find a partner who is willing to have that conversation. Joe Devine, Solution Consultant, Listrak Go beyond Marketing. Get endorsement from Finance, IT, Customer Service, Operations, and Web Development in the decision process because the choice of a system will likely impact all of these functional areas. In fact, a new marketing platform may call for changes in the way things are done or how responsibilities are divided among departments. New lead management processes may be called for, or the current organizational structure may need to be modified to accommodate differences in company visibility, quality of marketing intelligence, and customer engagement that may come with the new system. Set reasonable timelines. Complexity of integration needs, condition of existing mailing lists and databases, and the number of users and their training needs can all affect how soon you start to see results MediaBrains Inc. All rights reserved. Page 4
9 Section 4 Choosing the Right Business Model and Vendor Armed with your list of requirements, begin looking at vendors and matching your criteria to their solutions. Like any purchasing decision where significant investment is involved, a few common-sense rules apply. Of course, price is a consideration. But price shouldn t be your only criterion when choosing a vendor. You are forming a partnership. Evaluate vendor reputation and expertise. Make sure the vendor you select has sufficient experience (length of time in business and number of implementations are good indicators), and has successfully handled top name customers running high-profile, mission-critical applications. Ask for references and take the time to check them out. Hints and Tips Carefully define your requirements. Then look for a vendor that will do what it takes to build the right solution for your business. Ask them if they re willing and able to incorporate your current tools and develop new technology and features to meet your needs. Kim Wright, President and COO, JangoMail Vendors sometimes have business specialties and cater to clients in selected domains such as healthcare, manufacturing, high tech, finance, or education. Or, the vendor may specialize by business size. This kind of expertise may help narrow your choices. If the vendor doesn t specialize, ask for a reference in your line of business. Consider, too, the likelihood that the vendor and the product will be able to support you with an application that is vital and in tune with emerging technologies and business developments. Ask vendors about their vision for the future and whether they have a roadmap for their platform. Finally, be sure to review the terms of the vendor s warranty. A vendor s willingness to stand behind the product is a good indication of its quality MediaBrains Inc. All rights reserved. Page 5
10 Making the Most of Your Vendor Relationship The successful vendor wants to help the customer select the right marketing software system for their situation and then use it to its fullest potential. You can get a good feel for the level of commitment the vendor offers by taking advantage of a thorough demo and trial of the product. Some self-directed online demos and trials may not give a clear enough picture of the capabilities of the system. A free trial should come with expert advice from a sales staff that is interested in being your partner. If necessary, the vendor should give you access to marketing and technical experts who can answer more detailed questions. Marketing Software Platform Business Models marketing software is offered under a variety of business models. In some cases, a vendor will offer a product under more than one model, but they typically specialize. Regardless of business model, marketing software applications are often combined with a menu of service and support features. Decide which is best for your business needs and budget. SaaS and ASP ASPs (Application Service Providers) and SaaS (Software as a Service) providers both offer on-demand application hosting options via the Internet. No software is deployed on the customer site. The buyer negotiates a contract to access the software, but because the customer does not need to invest in hardware and hardware maintenance, ASP and SaaS usually have minimal IT infrastructure requirements and a correspondingly low entry cost MediaBrains Inc. All rights reserved. Page 6
11 The ASP utilizes a secure centralized data center and connects the user to the software product over the Internet. Each client uses a separate licensed copy of the product, possibly customized for the client, and installed on the central server. The application is basically a client-server system with a Web interface. The SaaS provider also uses the Internet to link the customer to the application. However, the application itself is designed to be securely shared by many clients, even though each client may enjoy a customized user experience via configuration options. The SaaS product is a native Web application, designed and coded using Web services for Web delivery. Besides the savings in hardware, technical staffing, and physical space, the SaaS approach is generally considered the better way to deliver on-demand application hosting because it can give a: faster and smoother user experience it is available from anywhere the Internet is accessible and it is greener than other options. Mistakes to Avoid Think Long Term Switching platforms is disruptive and incurs real costs. Plan for future volume and platform requirements now, so you don t outgrow your provider in the short term. Look for a Partner Look for a vendor who will be part of the team who will continue to support you in meeting your objectives after the sale. Moreover, compared to ASP, product improvements are easier to implement since only one standard version of the software is maintained. Purchase and On-Premises Hosting Another business model option is on-premises hosting. In this scenario, the buyer purchases the software off-the-shelf for installation on in-house hardware. The buyer is responsible for installation, maintenance, and providing adequate bandwidth. The buyer also has total control over when and how the software is used. In addition, some perceived advantages of in-house as compared to SaaS/ASP are heightened security and independence of Internet performance. Pricing Options Arriving at a reasonable comprehensive cost estimate may be the most challenging part of the buying process. Some vendors publish their prices freely, while others depend on customized cost estimates given only upon request. Offerings range from simple to complex MediaBrains Inc. All rights reserved. Page 7
12 Some of the more common pricing options include: Per user, sometimes called per seat. You pay based on the number of people at your business who can use the system simultaneously. This approach is typical of ASP platforms. Unlimited usage, pay-as-you-go. You are simply charged for services used or the number of s sent. Cost per message may fall as the number of s sent increases. Tiered pricing with a flat rate for all s below a set maximum per month or year is not uncommon. There may be overage fees for exceeding the maximum for your tier. Don t Forget the Learning Curve Training modes range from formal on-site classes and group workshops to webinars and selfguided online tutorials and videos. Remember to take in to account how the vendor s customer support resources align with the needs of your team. One per-month or per-year fee based on the size of your subscriber database (mailing list) with unlimited sending. This monthly/annual fee may be allinclusive or you may be billed separately for use of certain features. Some vendors charge additional document storage, image storage, and campaign archiving fees. Wholesale pricing. Some platforms are designed specifically for agencies, creative firms, and resellers that deliver marketing services for multiple clients, with client-specific subaccounts from a single implementation. These platforms may allow branding and customizing for each client. These can include billing and other specialized features. If you choose a SaaS or ASP solution, it might be to your advantage to negotiate a Service Level Agreement, or SLA, with your vendor. This is a type of contract that helps ensure standards for system performance, reliability, uptime, volume sending capabilities, and tech support response. Because marketing costs depend on many factors, including the number of messages sent, your choice of product can strongly impact your marketing expenditure. Consider two companies, one a large corporation and one a small sole proprietorship, both using the same marketing software product. Intuitively it would seem that larger companies should spend more on marketing. However, the smaller company using the same marketing software as the larger company could spend more than the larger company if the big company is reaching out to a small niche market for higher-priced products, while the smaller company is selling a low-priced product to a large undifferentiated audience MediaBrains Inc. All rights reserved. Page 8
13 Then, too, you need to factor in business model specific features like licensing fees, system maintenance, and administrative overhead for the chosen marketing software product. The nature of your products and services, campaign designs, and business environment should be kept in mind when selecting an marketing software platform since they all affect your marketing budget. Crawl, Walk, Run Learning curves may be steep for some products. Training is where the vendor can offer the most valuable post-sale assistance. Other Considerations Training and Learning Curves Though some of the features of an marketing software platform are similar across products, how they are implemented and the details of operation will be new even to seasoned users. In addition, there will almost certainly be tools unique to any given system that will be challenging to almost all new users. These are likely to support more advanced tasks involving segmentation strategies, triggered marketing, integrated and social campaigns, and others. Because you want to get up to speed on the new platform quickly, and be able to take advantage of all the features offered by the new system, training is where the vendor can offer the most valuable post-sale assistance. Training modes range from formal on-site classes and group workshops (usually an expensive alternative) to webinars and self-guided online tutorials and videos. In between, some vendors offer FAQs, libraries of articles, phone training and chat. Learning curves may be steep for some products. Crawl, walk, run. Learning Communities Product users may also have formed online information exchanges, user forums, communities, and blogs that allow users to take advantage of their combined experience. Hints and practical tips from these unbiased sources can be valuable. Additional Support Depending on the vendor, you may have access to various types of after-purchase support. These may include technical support and assistance with creative and marketing strategy MediaBrains Inc. All rights reserved. Page 9
14 Section 5 Evaluating the Features of Marketing Software Systems The features and quality of the platform are truly what distinguishes one product from the next. Each vendor offers a different mix. Your aim: a state-of-the art, reliable, robust system with all the functionality you need immediately and for the foreseeable future. What follows is a list of some important features you ll want to consider. Scalability You can expect to be using the solution you select for a while, so it should be scalable it should be able to grow with your business. Once your target audiences see how useful and relevant your messages and newsletters are, the number of subscribers is sure to grow. Moreover, the anywhere anytime convenience of mobile will be a factor in the increasing importance of messaging. Even within your own company, experience shows that as other departments see how effective marketing is at prospecting leads and making sales, they are sure to find their own applications for the system as well. As message traffic increases, make sure you re not forced to rip out the old system to install something completely new. Broadcast Capability These are the basic on-demand ing capabilities like volume broadcasting (aka blasting ) and drip campaigns that involve selective sending of smaller numbers of s. A platform s mail sending capability can be rated in terms of messages per hour. It is not uncommon for powerful delivery engines to be able to send nearly a million messages per hour MediaBrains Inc. All rights reserved. Page 10
15 Automated ing Features Automated ing refers to s that are automatically generated based on triggering events, transactions, or recipient behaviors and demographics. According to an Epsilon study, triggered messages resulted in a 70.5% higher open rates and 101.8% greater click rates when compared to business-as-usual messages. 4 Automated ing features can be central to well-planned, successful marketing campaigns as well as major contributors to cost savings. Here are some of them. One Important Question to Ask Does the system provide feedback or keep records or copies of autogenerated messages? You need to know what the system is doing. Auto Response Event, Transaction, and Behavioral Triggers Some examples of what is also known as auto response or real-time include: a follow-up offering further sales assistance triggered by downloading a whitepaper from the company website; an ed receipt resulting from a bank ATM transaction; automatic notification of the impending expiration of a license or subscription; or a greeting automatically ed two days before the customer s birthday. Other common uses of automated s are abandoned activation messages, welcome messages, thanks messages, itineraries, reorders, shopping cart queries, win-back, rewards, and notification of password change. One important question to ask: Does the system provide feedback or keep records or copies of auto-generated messages? You need to know what the system is doing. Sequenced Messaging Sequenced messaging, sometimes called life-cycle messaging, allows you to set up a series of s that are automatically sent over time as a succession of milestones are reached. For example, upon purchase of a product the customer receives a Sale Confirmation that includes an Upselling Offer. This is followed by a Shipping Notification and finally an After Sale Satisfaction Survey. Scheduled Mailings Features that let you automatically schedule mailings by date and time or time zone to conform to reader behavior patterns can be a way to improve response. Some research shows that the most active hours for reading are between 2 and 5pm, and more subscribers open on Wednesday and Thursday than any other day of the week MediaBrains Inc. All rights reserved. Page 11
16 Retries Sometimes s bounced by an ISP as suspected spam are passed if the message is sent a second time. This feature lets you set the number of times a bounced is resent. Usability Features These are the features that show that the marketing software platform is designed for people these features show awareness of what tools people need to do their jobs effectively and efficiently. And sometimes they can even make doing those jobs fun. Customizable Dashboards Many marketing software users have learned the advantages of customizable dashboards. These personalized displays allow the user to view graphs showing (sometimes dynamically) trends and real-time statistics about campaigns for easy reference. The dashboard can also give direct access to often-used software features and current projects. Flexible User Customizable Content Editing Tools A flexible editor with an intuitive user interface (UI), incorporating WYSIWYG interaction, and point and click/drag and drop features for text and graphics, enables you to easily create and edit content for both HTML and text messages. HTML Text Editing. You ll need tools to select font, typestyle, and size. Features for formatting tables are handy. HTML Source Import. If you have design professionals on staff, they may appreciate being able to upload designs in HTML format that they have created using full-featured graphic design applications. HTML Source Viewer and Editor. More advanced users may like to bypass the WYSIWYG interface and directly access HTML source for more advanced custom coding. CSS import. Cascading style sheets (CSS) are sections of code that control font and layout for HTML messages. Because CSS must be internal to the and cannot be included by reference, it is convenient to have CSS import features which allow you to pull in CSS and automatically copy them into messages MediaBrains Inc. All rights reserved. Page 12
EMAIL MARKETING MODULE OVERVIEW ENGINEERED FOR ENGAGEMENT
PLATFORM PEOPLE STRATEGY EMAIL MARKETING MODULE OVERVIEW ENGINEERED FOR ENGAGEMENT Contents p1 E-Newsletter Overview p2 E-Newsletter Sample p3 Forward Article p4 p5 p6 p7 Print Article Read More Subscription
More informationSimplyCast emarketing Email User Guide
SimplyCast emarketing Email User Guide Email User Guide Page 1 Contents 1. Email Overview... 3 2. Features Overview... 3 3. Email Editor Features... 8 4. How to Create an Email Campaign?... 5 5. Additional
More informationHow to select the right Marketing Cloud Edition
How to select the right Marketing Cloud Edition Email, Mobile & Web Studios ith Salesforce Marketing Cloud, marketers have one platform to manage 1-to-1 customer journeys through the entire customer lifecycle
More informationVeeam MarketReach User Guide. Automate Your Marketing. Grow Your Business.
Veeam MarketReach User Guide Automate Your Marketing. Grow Your Business. March, 2013 Contents PART 1. INTRODUCTION 3 What is Veeam MarketReach? 3 PART 2. ENTERING VEEAM MARKETREACH 3 Who can access Veeam
More informationdatatrac Want to maximize your online ROI? ABOUT datatrac you ve come to the right place.
ABOUT datatrac Datatrac is a leading ASP of hosted e-mail marketing software that allows permission-based marketers to manage, send, track, and grow their e-mail campaigns. Leading marketers have incorporated
More informationPlatform Overview WWW.GETRESPONSE.COM
Platform Overview WWW.GETRESPONSE.COM Enterprise Solutions Quick Facts 300+ staff Offices in Warsaw, Gdansk, Moscow, Halifax and Wilmington GetResponse is an Email Marketing and Online Campaign Management
More informationMarketing Automation Request for Proposal
Marketing Automation Request for Proposal Choosing the right marketing automation system isn t easy. This is why we created this sample RFP, consisting entirely of actual questions from real RFPs submitted
More informationEmail UAE Bulk Email System. User Guide
Email UAE Bulk Email System User Guide 1 Table of content Features -----------------------------------------------------------------------------------------------------03 Login ---------------------------------------------------------------------------------------------------------08
More informationEmail Marketing Features
Email Marketing Features intouch Email Marketer is a true all-in-one communications platform and includes everything you need to create, send and track professional HTML emails, autoresponders, surveys,
More informationEVERYTHING YOU NEED TO KNOW ABOUT EMAILCONDUCTOR
EVERYTHING YOU NEED TO KNOW ABOUT EMAILCONDUCTOR (AND THEN SOME...) General Information EmailConductor is a mature application now in its seventh major release, and is being used by more than 60 financial
More informationA Melissa Data White Paper. 10 Key Elements in Email Campaign Strategy & Design
A Melissa Data White Paper 10 Key Elements in Email Campaign Strategy & Design 2 10 Key Elements in Email Campaign Strategy & Design Email marketing is a powerful tool that allows you to reach thousands
More informationSoftware Solutions Digital Marketing Business Services. Email Marketing. What you need to know
Software Solutions Digital Marketing Business Services Email Marketing What you need to know Contents Building Your Email List 1 Managing Your Email List. 2 Designing Your Emails 3 Branding Your Emails.....
More informationMCH Channel_e Email Best Practices for Marketers
MCH Channel_e Email Best Practices for Marketers Best Practices for Marketers Communicating with your prospects and customers through email is a popular channel that provides almost immediate response.
More informationEmail Marketing Features
Email Marketing Features JPC s Email Marketer includes everything you need to create, send and track professional HTML emails. It is fullyfeatured email marketing software which has been developed by marketing
More informationCONNECTING BRANDS TO CONSUMERS BROCHURE
CONNECTING BRANDS TO CONSUMERS BROCHURE Connecting Brands to Consumers BROCHURE Teradata Digital Messaging - Powerful, Flexible, Reliable MARKET LEADERS The art of successful multi-channel digital marketing
More informationFeature Guide. Want to talk it through? pure360.com call: 0844 586 0001 email: contact@pure360.com. Work With Data. Work With Messages
ro Work With Data Import, append & export unlimited lists - with no restrictions on number of contacts De-duplication and list cleaning Dedupe of lists on upload, clean bounces Automatic bounce, opt-out
More informationZoho Campaigns Set-up for Administrators
Zoho Campaigns Set-up for Administrators Zoho Campaigns is a stand-alone application that integrates seamlessly with the CRM Campaigns module in Zoho CRM. Use Zoho Campaigns to build relationships with
More informationLeaving Money On The Table
10 Ways Retailers Are Leaving Money On The Table Page 1 Let s face it: gaining and retaining customers can often feel like a high stakes match. What s the right balance between what you ll give in the
More informationA Whitepaper of Email Marketing Questions and Answers Email Marketing 101: Tips to Maximize Email Results
A Whitepaper of Email Marketing Questions and Answers Email Marketing 101: Tips to Maximize Email Results Page 0 of 8 Introduction This document summarizes the questions that were asked during the session
More information30-Day Starter Guide to Email Marketing
{ 30-Day Starter Guide to Email Marketing { Introduction If you are new to email marketing or to using an email marketing service, we created this 30-day starter guide with you in mind. This guide will
More informationThe Guide to: Email Marketing Analytics"
The Guide to: Email Marketing Analytics" This guide has been lovingly created by Sign-Up.to we provide email marketing, mobile marketing and social media tools and services to organisations of all shapes
More informationEMAIL MARKETING TIPS. From Our InfoUSA Email Experts
EMAIL MARKETING TIPS From Our InfoUSA Email Experts In order to assist you every step of the way while creating an Email Marketing Campaign, our InfoUSA Email Experts have compiled lists of their best
More informationEmail Marketing System Options
System Options Different Systems for Different Users We run various different types of systems for different users based on their email marketing requirements. If you have your own email marketing system
More informationAnchor s Email Marketing Glossary and Common Terms
Anchor s Email Marketing Glossary and Common Terms A/B Split Test: A method used for testing the response of sending two different email campaigns to two equal segments of an email list. Marketers can
More informationBetter Email Marketing: Making Sure Your Messages Get Read & Acted On
Better Email Marketing: Making Sure Your Messages Get Read & Acted On Better Email Marketing What to Know Where to Start What to Watch Out For Information You Need to Gather About Your Audience How to
More informationDigital Marketing Center
Digital Marketing Center One Product, Many Ways to Engage with Your Customers Solution Insight 01.15 DIGITAL MARKETING Automate complex omni-channel digital marketing campaigns Plan, design and send campaigns
More informationG-Lock WPNewsman WordPress Plugin Reviewer s Guide
G-Lock WPNewsman WordPress Plugin Reviewer s Guide 1 Table of Contents This document is your reviewer's guide for G-Lock WPNewsman WordPress Plugin. It is designed to provide you with information you need
More informationSCORECARD EMAIL MARKETING. Find Out How Much You Are Really Getting Out of Your Email Marketing
EMAIL MARKETING SCORECARD Find Out How Much You Are Really Getting Out of Your Email Marketing This guide is designed to help you self-assess your email sending activities. There are two ways to render
More informationEmail Marketing for Hoteliers: A Step-by-Step Guide
Email Marketing for Hoteliers: A Step-by-Step Guide Tactics to Boost your Email Marketing ROI Table of Contents Introduction...1 Step 1: Build Your Email List...2 Step 2: Develop Your Content Strategy...3
More informationLyris ListManager (Lyris LM) On-premises Email Marketing Software
Lyris ListManager (Lyris LM) On-premises Email Marketing Software In today s digitally connected world, email is critical to business to communicate with customers and prospects and to market products
More informationA Close Look at Drupal 7
smart. uncommon. ideas. A Close Look at Drupal 7 Is it good for your bottom line? {WEB} MEADIGITAL.COM {TWITTER} @MEADIGITAL {BLOG} MEADIGITAL.COM/CLICKOSITY {EMAIL} INFO@MEADIGITAL.COM Table of Contents
More informationEmail Marketing and Marketing Automation in Complex Buying Processes
Email Marketing and Marketing Automation in Complex Buying Processes Email Marketing and Marketing Automation in Complex Buying Processes 1 Introduction We often hear the question: How is Marketing Automation
More informationFor a full comparison of Magento Enterprise and Magento Community, visit http://www.magentocommerce.com/product/compare. Magento Feature List
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
More informationCreating an Email with Constant Contact. A step-by-step guide
Creating an Email with Constant Contact A step-by-step guide About this Manual Once your Constant Contact account is established, use this manual as a guide to help you create your email campaign Here
More informationTable of Contents Recommendation Summary... 3 Introduction... 4 Formatting Recommendations... 5 Creative:... 7 Deliverability & Infrastructure:...
Table of Contents Recommendation Summary... 3 Technical:... 3 Creative:... 3 Introduction... 4 Formatting Recommendations... 5 JavaScript:... 5 Forms:... 5 Background Tags and Colors:... 5 Html Text:...
More informationEmail deliverability: The good, the bad and the ugly
Email deliverability: The good, the bad and the ugly An Experian Data Quality White Paper March 2015 CONTENTS Introduction...1 The good...2 Open rate...2 Click-through rate...3 Authentication...4 The bad...4
More informationCreating an Email with Constant Contact. A step-by-step guide
Creating an Email with Constant Contact A step-by-step guide About this Manual Once your Constant Contact account is established, use this manual as a guide to help you create your email campaign Here
More informationTop 40 Email Marketing Terms You Should Know
1601 Trapelo Road Phone 781-472-8100 Suite 246 Fax 781-472-8101 Waltham, MA 02451 www.constantcontact.com Top 40 Email Marketing Terms You Should Know If you have ever felt out of your depth in a discussion
More informationFor a full comparison of Magento Enterprise and Magento Community, visit http://www.magentocommerce.com/product/compare. Magento Feature List
Magento is a feature-rich, professional Open Source ecommerce platform solution that offers merchants complete flexibility and control over the user experience, content, and functionality of their online
More informationHow To Choose The Right Helpdesk Software
How To Choose The Right Helpdesk Software Customer Support Ebook Table of Contents About this guide 3 Main criteria 5 1 Support Channel Coverage 5 2 Integration methods (plugin availability) 5 3 Feature
More informationYour guide to email marketing
Your guide to email marketing Precept 2016 Entering the world of email marketing can seem pretty daunting. Especially if your business has never done email marketing. But emails are actually a great way
More informationGet results with modern, personalized digital experiences
Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive
More informationTable of Contents. Copyright 2011 Synchronous Technologies Inc / GreenRope, All Rights Reserved
Table of Contents Introduction: Gathering Website Intelligence 1 Customize Your System for Your Organization s Needs 2 CRM, Website Analytics and Email Integration 3 Action Checklist: Increase the Effectiveness
More informationECN Spec. Sheet. Knowledge Marketing s Integrated Marketing Platform Delivers: Customer Lifecycle Marketing. Centralized Data Technology
ECN Spec. Sheet Knowledge Marketing s Integrated Marketing Platform Delivers: Customer Lifecycle Marketing Centralized Data Technology Turnkey Email Marketing Direct Marketing Services Search Engine Marketing
More informationThe Email Marketing Companion
Knowledge Guide: The Email Marketing Companion A "Must Have" for all Email Marketers virtualroi May 2009 by: Sally Lowery Online Marketing Manager The Email Marketing Companion Every industry has its share
More informationIntroduction > Become an Expert > Get Ready to Sell > Sales Opps > Follow Up > Consultation > Now What
12/16/13 Introduction Welcome to the Swiftpage Reseller Program! As a Swiftpage Reseller you have the ability to provide Swiftpage s valuable Email Marketing and Marketing Automation features to your clients,
More informationZoho CRM. Getting Started. Guidelines for Beginners
Zoho CRM Getting Started Guidelines for Beginners - 1 - Getting Started on Zoho CRM Welcome to Zoho CRM, an On-demand Customer Relationship Management (CRM) software for managing your customer relations
More informationCampaigner SMTP Relay
Improve Your Transactional Email With Campaigner SMTP Relay Think of the last message you sent out to a segment of your email list. Do you know if it was a commercial or transactional message, as defined
More informationEmail Marketing. Send beautiful email campaigns, track the results and manage your subscribers. For further information, call 01202 232839 or email
Email Marketing Send beautiful email campaigns, track the results and manage your subscribers. For further information, call 01202 232839 or email info@europastudio.co.uk Copyright 2004-2012 Europa Studio.
More information1. Introduction...3 2. Email Deliverability-Benchmarks...4 2.1. Working with Your Service Provider...4 2.2. Email sent...4 2.3. Email delivered...
1. Introduction...3 2. Email Deliverability-Benchmarks...4 2.1. Working with Your Service Provider...4 2.2. Email sent...4 2.3. Email delivered...4 2.4. Bounces....4 2.5. Email unsubscribe requests....5
More informationa genda shine@aigenda.com +389 2 30 90 397 www.aigenda.com
Registration Module ATTENDEE PROFILES ATTENDEE OBJECTIVES & KEY CHALLENGES MY ITINERARY Registration Module QUICK & EASY EVENT REGISTRATION Attendees can register for your events quickly on any device
More informationHow To Avoid Spam On Mailchimp
Welcome to MailChimp. Email doesn't need to be overwhelming. This guide will help you get your first campaign off the ground. We ll also offer tips for managing your list, viewing your reports, and making
More informationEmail testing EFFECTIVE TESTS FOR EVERY METRIC OF AN EMAIL CAMPAIGN
Email testing guide EFFECTIVE TESTS FOR EVERY METRIC OF AN EMAIL CAMPAIGN GUIDE TO TESTING YOUR EMAIL MARKETING CAMPAIGNS The savvy email marketer knows that to maximize email marketing ROI, testing is
More informationA complete website solution for ownership and hosted on your own server.
TM www.customadesign.com A complete website solution for ownership and hosted on your own server. Start your free website design trial today! visit http://customadesign.com for more info ONLINE marketingsolution
More informationSite Management Abandoned Shopping Cart Report Best Viewed Products Report Control multiple websites and stores from one
Site Management Abandoned Shopping Cart Report Best Viewed Products Report Control multiple websites and stores from one Best Purchased Products Report Administration Panel with ability to share as much
More informationAMANDA KIVIAHO E-MAIL MARKETING MANAGER. @amandakiviaho
AMANDA KIVIAHO E-MAIL MARKETING MANAGER @amandakiviaho Amanda Kiviaho is the Email Marketing Manager at Madison Logic. She manages and executes lead generating email campaigns, conceptualization through
More informationA GUIDE TO TRANSACTIONAL EMAIL. v 2.0
A GUIDE TO TRANSACTIONAL EMAIL v 2.0 Table of Contents / 3 Intro To Transactional Email / 4 Transactional v. Bulk Email / 5 Why Is Transactional Email Important? / 6 What Are The Downfalls? / 7 How To
More informationPricing Guide. BenchmarkEmail.com/in
Pricing Guide BenchmarkEmail.com/in Create & Send Responsive, Mobile Friendly Emails Get Signups with Signup Forms & Autoresponders Real-time Reports Best Support in the Industry 1 Special Offers Get Started
More informationA Quick Start Guide On How To Promote Your Site Using Do It Myself SEO
A Quick Start Guide On How To Promote Your Site Using Do It Myself SEO Introduction Welcome to Do It Myself SEO, a set of tools for SEO, Social Media Analytics and Competitive Analysis. This platform boasts
More informationEMAIL CAMPAIGNS...5 LIST BUILDER FORMS...
Basic User Guide Table of Contents INTRODUCTION...1 CAMPAIGNER FEATURES...1 WHO SHOULD READ THIS GUIDE?...1 GETTING STARTED...2 LOGGING IN TO CAMPAIGNER...2 DASHBOARD...3 Modify Your Dashboard...4 EMAIL
More informationB2B EMAIL MARKETING 6 STEPS TO BETTER 6 STEPS TO B2B EMAIL MARKETING SUCCESS. Phone: (+1) 718 303 1864. www.mailigen.com
6 STEPS TO B2B EMAIL MARKETING SUCCESS 6 STEPS TO BETTER 1 B2B EMAIL MARKETING Mailigen Email Marketing Solutions Phone: (+1) 718 303 1864 www.mailigen.com 2 60% of marketers believe email marketing produces
More informationemarketer system Benefits
emarketer system Impart media s emarketer system, our all-in-one email marketing software, includes everything you need to create, send, track and profit from email marketing. As well as newsletters, the
More informationThe ALL-IN-oNe solution for PersoNALIzed CommuNICATIoN
The ALL-IN-one solution for Personalized Communication 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Let's Talk About Your Business John, Take your business into the future with complete
More informationEmail Marketing Features
Email Marketing Features ECampaign101 Email Marketer is a true all in one communications platform and includes everything you need to create, send and track professional HTML emails, autoresponders, surveys,
More informationAll-In-One Email Marketing Software Service for Any Business
What Is Quebert? In two words: Time Saver! Quebert Email Marketer is a browser-based email marketing and autoresponder software service that business owners use to create, send and track professional email
More informationINinbox Start-up Pack
2 INspired Email Marketing This is what you should know about sending emails through INinbox and how to get started! Thanks for joining INinbox. choice. You ve made a great In front of you, you find the
More informationEmail. part 2. Eroi.com. the basics. email marketing guide part one. page 8
Email Marketing Guide part 2 page 8 Step Three: Elements of Great Email From sender s name and email address Spam filters will check the from line, making accuracy and relevancy a must. A from email address
More informationA Whitepaper of Email Marketing Questions and Answers Using Split Tests to Improve Email Results Case Studies
A Whitepaper of Email Marketing Questions and Answers Using Split Tests to Improve Email Results Case Studies Page 0 of 7 Introduction This document summarizes the questions that were asked during the
More informationSTX Beacon User Guide Marke4ng
STX Beacon User Guide Marke4ng 3 Promotions 4 Marketing Email 9 Marketing Sets: Email Output 9 Marketing Reports 10 Email Activity 11 Marketing: Avoiding SPAM Filters Table of Contents 2 Main Menu: Marketing
More informationE-compass Datasheet. LISTSERV Email List Management Software
E-compass Datasheet LISTSERV Email List Management Software LISTSERV launched the email list industry 25 years ago and remains the gold standard. Continuously developed to meet the latest demands, LISTSERV
More informationCase study for email marketing own system vs. hosted service. TouchBase Pro
Case study for email marketing own system vs. hosted service Case Study 1 JHB Live JHBLive is a one-click stop to everything that is cool in Johannesburg this online content service run by The Content
More information9 Steps to Selecting and Implementing an IP Business Phone System
9 Steps to Selecting and Implementing an IP Business Phone System 2011, GWI Introduction: GWI has written this whitepaper in an effort to provide our customers with an overview of the process of identifying,
More informationNonprofit Technology Collaboration. Email Marketing
Email Marketing What is Email Marketing? Email marketing is when an organization sends out an electronic message using email. It is one of the easiest and least expensive ways for nonprofit organizations
More information31 Examples of how Microsoft Dynamics CRM Integrates with Marketing Automation
31 Examples of how Microsoft Dynamics CRM Integrates with Marketing Automation Manage Email Campaigns In-House 1. Quickly Design Emails Save time creating marketing emails using drag and drop template
More information2. Bulk SMS Software: Custom Desktop Software application using our API.
What is Bulk SMS? In marketing industry SMS stands for Smart Marketing Services. The charges for SMS on mobile phones is very high especially when sending multiple messages and exorbitant when sending
More informationCommuniGator. Email List Building
CommuniGator Email List Building Building and growing your email list You could have the best creative, a compelling subject line and the most irresistible call to action, but if you haven t thought about
More informationG-Lock EasyMail7. Startup Guide. Client-Server Email Marketing Solution for Windows. To learn more about G-Lock EasyMail7, visit http://easymail7.
G-Lock EasyMail7 Client-Server Email Marketing Solution for Windows Startup Guide 1 Table of Contents This document is your startup guide for G-Lock EasyMail7 product. It is designed to provide you with
More informationThe Essential Email Marketing Glossary
By Ryan P. M. Allis ASP - Application Service Provider. ASP s provide internet based software. Access - Database software. Part of the Microsoft Office Suite. Organizations often store customer data in
More informationAWeber. Tutorial ebook
AWeber Tutorial ebook Page 1 Table of Contents Copyright Notices 3 Legal Notices 3 Reach more customers, faster with AWeber Autoresponder 4 Features 4 Benefits 4 Getting Started With AWeber E-mail Marketing
More informationWHITEPAPER. SendGrid Deliverability Guide V2. Everything You Need to Know About Delivering Email through Your Web Application
WHITEPAPER SendGrid Deliverability Guide V2 Everything You Need to Know About Delivering Email through Your Web Application The Most Important Fact about Email: Delivery is Never Guaranteed Email is the
More informationProfessional Diploma in Digital Marketing Module 4: Email Marketing Version 5.0 Lecturer: David Maher
Professional Diploma in Digital Marketing Module 4: Email Marketing Version 5.0 Lecturer: David Maher David Maher Product & ecommerce Manager with Scope Ophthalmics 10+ Years experience in Digital Marketing
More informationSAP Digital CRM. Getting Started Guide. All-in-one customer engagement built for teams. Run Simple
SAP Digital CRM Getting Started Guide All-in-one customer engagement built for teams Run Simple 3 Powerful Tools at Your Fingertips 4 Get Started Now Log on Choose your features Explore your home page
More informationUsing WhatCounts Publicaster Edition To Send Transactional Emails
Using WhatCounts Publicaster Edition To Send Transactional Emails 1 DEFINITION Transactional email by definition is any message in which the primary purpose facilitates an already agreed-upon transaction
More informationCreate, attract, retain and delight customers, profitably. HubSpot Connector
CRM for Marketing Create, attract, retain and delight customers, profitably Maximizer s built-in marketing tools mean you can simply and effectively plan, budget, execute, analyse and optimise all aspects
More informationWeb Marketing Automation Buyer s Guide
Web Marketing Automation Buyer s Guide www.pardot.com 2008 Pardot, LLC. All rights reserved worldwide Introduction to Web Marketing Automation Systems What is Web Marketing Automation? A marketing automation
More informationEmail Marketing in the 21 st Century THE MID ATLANTIC CHESAPEAKE CONFERENCE
Email Marketing in the 21 st Century THE MID ATLANTIC CHESAPEAKE CONFERENCE Thursday, November 3, 2011 Who is WhatCounts? 2 1 3 Company Snapshot Our Vision Recognized for our flexible technology and solutions
More informationA quick guide to... Getting Started
A quick guide to... Getting Started In this guide... Learn how to build your list, create engaging email messages, and convert contacts into customers, using industry-leading GetResponse features. Table
More informationQUICK FEATURE GUIDE OF SNAPPII'S ULTRAFAST CODELESS PLATFORM
QUICK FEATURE GUIDE OF SNAPPII'S ULTRAFAST CODELESS PLATFORM (* Click on the screenshots to enlarge) TABLE OF CONTENTS 1. Visually Develop Mobile Applications 2. Build Apps for Any Android or ios Device
More information5 Keys to Exceptional Email Marketing. Delivra 2012
5 Keys to Exceptional Email Marketing Delivra 2012 2 Email marketing continues to be one of the most powerful and measurable marketing tools at your disposal. With the right tools and approach, your organization
More informationIntroduction to Email Marketing
Introduction to Email Marketing http://localu.org/ Mary Bowling www.ignitordigital.com Collecting Email Addresses? Collecting Email Addresses? Collecting Email Addresses? What Are You Doing With Them?
More informationSoftware Features & Capabilities
Software Features & Capabilities MarketHUB+ is DocuStar s web-based marketing resource management system for managing marketing materials and campaigns in coordination with a field sales force, agents,
More information20 Quick Tips for Improving Your Email Marketing Programmes
20 Quick Tips for Improving Your Email Marketing Programmes June 25, 2008 Presenter: Paul Bates UK Managing Director, StrongMail Systems 1 Agenda Introduction Best Practices Overview 20 Quick Tips About
More informationturbosmtp New Dashboard Handbook
turbosmtp New Dashboard Handbook DASHBOARD Real-Time Stats This control panel gives you a quick and general sight of your mailing's results: that is, all the interactions that your recipients have made
More informationGUIDE TO EMAIL MARKETING
GUIDE TO EMAIL MARKETING Using e-mail marketing to communicate with your customers and promote your business 2 April 2012 Version 1.0 Contents Contents 2 Introduction 3 Skill Level 3 Terminology 3 Video
More informationEmail Marketing and Response Automation for the Financial Industry
Email Marketing and Response Automation for the Financial Industry DETAILS THAT MAKE A DIFFERENCE Building a bridge to reach your customers electronically? It's important to pay attention to details. A
More informationYour donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests
Luminate Online Multiple Channels, One Solution Your donors and supporters are increasingly multi-channel and they expect to get information that is relevant to their lives and interests through the channels
More informationHow to choose the right email marketing partner for you
How to choose the right email marketing partner for you Over the past 3 years, there has been a 15% year on year increase in visitors who are interested in email marketing at the Technology for Marketing
More informationIBM Marketing Cloud adds enterprise packages and offers new capabilities for all packages
IBM United States Software Announcement 215-492, dated October 27, 2015 adds enterprise packages and offers new capabilities for all packages Table of contents 1 Overview 6 Publications 2 Key prerequisites
More informationEMAIL MARKETING PREFERRED VENDOR REQUEST FOR PROPOSAL
EMAIL MARKETING PREFERRED VENDOR REQUEST FOR PROPOSAL Attention: IFA Supplier Forum Members Date: December 17, 2014 Deadline: January 5, 2015 The International Franchise Association produces approximately
More informationSMTPSWITCH MAILER V6 FEATURES
SMTPSWITCH MAILER V6 FEATURES 22 Powerful Features Packed in a Single Email Marketing/Bulk Mailing Program! Easy and Advanced WYSIWYG/HTML Editing SMTPSwitch Mailer has a powerful built-in WYSIWYG editor
More information