Honeywell Security and Communications Additional Opportunities for Training

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1 Honeywell Security and Communications Additional Opportunities for Training Honeywell Technical Support values your business and we are committed to the development of your technical understanding of our products. Most of the services listed below are FREE. We request and suggest you take full advantage of these services to aid your achievement of that goal. MyWebTech This is our website, which contains a database consisting of all our products. You can find this at the following URL: The link to MyWebTech is located under the Resources section. Please see below: For first time visitors, please use the default username and password below. (Case Sensitive) Username: Password: honeywell support99 Next you must register for an account Updated: 1/18/13

2 Discover elearning Training Program Discover elearning Training Program provides you with professional sales and product training at your convenience. In addition, Honeywell and SecurityCEU.com have joined together to provide valuable Continuing Education Units toward the industry s top certifications. (Honeywell) To access this program click on the following link: Updated: 1/18/13

3 Available Classes (as of Friday, January 18, 2013) Intrusion Technical Curriculum GSM Communication Compass 2.0 Honeywell Alarm Basics Vista-15P Vista-20P VISTA-21iP VISTA-32FB VISTA-128BP/VISTA-250BP VISTA-128fBP/VISTA-250FBP FA1660C FA1700C VISTA Key Overview V-Plex 2 wire Polling Expansion System Lynx Series AlarmNet Basic Programming Guide to Add total Connect Services Training Total Connect Video Services Total Connect 2.0 LYNX Touch CEU/NICET Certified Classes* Intrusion Sales Curriculum Total Connect Residential Sales Total Connect Commercial Sales Six Sales Steps Residential Six Sales Steps Commercial Six Critical Skills Consultative Selling Advanced Consultative Selling Developmental Sales Coaching A Guide to Increasing Content on Every Sales Call Radio Primary: Meeting the Challenges of Today s Security Communications Exceptional Customer Care Consultative Telephone Selling Sales Presentations Program Selling Life Safety Goal Setting Customer Based Prospecting Referrals The Smart Way Commercial Sales Support Venue Based Lead Generation Techniques Guide for Creating Customized Flip Charts CEU: Physical Security Network Associate (PSNA) CEU: Physical Security Network Field Technician (PSNFT) CEU: Access Control Specialist Level One CEU: Structured Wiring and Termination Technician CEU: NICET Fire - Level 1 - Certification Preparatory NOTE: * There is a charge for the CEU certified classes Updated: 1/18/13

4 Onsite Technical Training We also offer complimentary onsite training. Hands on training has been proven to be the most effective style of learning and our Technical Managers are ready to visit your office. A request for onsite training is located at the following URL: Simply follow the registration process that appears after clicking the link for Request Technical Onsite Training. Once you submit the form on the next page, the appropriate Technical Manager assigned to your area will be in touch with you. Our Technical Managers are proficient on all Honeywell Intrusion Products. Honeywell will customize the training session for your needs. We ask that you convey all subjects and products you would like training on, so they can have all appropriate training materials available for your training session Updated: 1/18/13

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6 Total Connect 2.0 Online Help Guide An integrated online help guide is available from the Help button at the top of the page. This is a very powerful tool and if utilized will save you time. 1. To access the online help guide you must first log into your account at 2. Once logged in click on the Help button. 3. Lastly, you will have 2 options to choose from, and interactive demo or printable PDF formatted document Updated: 1/18/13

7 ipad Interactive Demo 1. Open itunes 2. Access the App Store 3. Click on the ipad Option 4. Search for Total Connect 2.0 and you will get the following results: Honeywell Security Support If you have a question, which does not require an immediate reply, you can send an to mywebtech@honeywell.com and support3@honeywell.com Updated: 1/18/13