CORPORATE PROFILE 2013

Transcription

1 CORPORATE PROFILE 2013 world class serviced offices

2 Contents A Note From the Chairman 2 About Landmark Plc 4 Financial Performance 6 Services 8 Locations 10 Clients 11 Portfolio 12 The Future 14 Directors 16 Teamwork 18 Contact Us 20

3 The reception lobby at Heron Tower 1

4 A note from the Chairman A solid financial Landmark Plc commenced trading in 2000 to and management operate premium-rated fully serviced offices foundation poised in the City of London. for further growth The vision is to establish a brand which is recognised for the provision of exemplary service delivery and working environments. Our core values are honesty, integrity and transparency in all of our business dealings. I am proud that this has resulted in the development of high-quality, long-term relationships with a wide and diverse range of clients. Landmark Plc has secured a solid financial and management foundation and is poised for further growth. The focus, going forward, is to increase the number of high-end centres Landmark Plc operates in the City of London and to develop the business services offered to existing and external clients. Chairman David Todd 2

5 Heron Tower 3

6 About Landmark Plc Emphasising a service-led relationship has resulted in an impressive client retention rate in the sector Delivering the Vision The Serviced Office market offers short to medium-term, flexible office accommodation by way of licences. The key elements of the flexibility offered are speed of occupation, short-term financial commitment and the ability to expand (and contract) at short notice. Landmark Plc has established a 13 year track record of operating at the high-end of the commercial property sector. We now operate five serviced office centres in the City of London totalling 155,000 square feet and providing 2,064 workstations. The Company s large investment in staff over the last 18 months has meant we have a great team and a strong organisational structure to support our growth plans. We place great emphasis on the importance of client led service provision in a hitherto landlord\tenant relationship within the sector. The result is that we have an impressive client retention rate. Managing Director Richard Gill 4

7 Landmark Plc receptionists A 13-year track record. Currently operating five serviced office centres Company Achievements The Company remains independent, has no debt and no external shareholders. In 2002 Landmark Plc was awarded Investors in People (IIP) Accreditation which it has maintained ever since. The Company was voted one of the Top 1,000 Brightest and Best Businesses set to be the foundation of the UK Recovery by The Telegraph. Landmark Plc has a large collection of contemporary art, antique toys and sculptures which are distributed throughout the common areas and individual office suites. Since 2008 the Company has sponsored the University of the Arts London Wimbledon Degree Show and inaugurated annual cash prizes. Artwork purchased from the annual event is displayed throughout all centres. Landmark Plc stood head and shoulders above their competitors due to the quality of their locations and of the accommodation itself. The use of original artwork was a particularly good touch in creating an environment you d be pleased to work in and bring clients to. Gordon Hodgen Partner HSNO Forensic Accountants 5

8 Financial Turnover, annual occupancy and revenue from each occupied workstation has increased The Company has maintained a policy of cautious sustained growth and from day one has committed to expanding the business without the need for external borrowings. By its nature, this policy is one of organic growth, which has resulted in healthy cash reserves and no debt. Our current group occupancy is in excess of 85% and we are poised for our best financial year to date. Finance Director Clive Caunter 6

9 Performance Results from the accounting year ending March 2013 Turnover in excess of 14m. Turnover increased 37% over the prior year. REVPOW (Revenue Per Occupied Workstation) increased by 18% over the prior year. landmark group revenue growth 16 million 14 million 12 million 10 million 8 million 6 million 4 million 2 million year ended 31st march 7

10 Services To ensure clients tenure is efficient Landmark Plc offers an extensive range of resourceful corporate services Landmark Plc, primarily recognised for its serviced office facilities, also offers a full range of additional business services - from meeting rooms, virtual offices and catering, to printing, dry cleaning and theatre tickets - ensuring clients tenure is as efficient and successful as possible. Areas of particular focus include: Meeting Rooms & Hospitality A wide selection of high-quality corporate meeting rooms, boardrooms and smaller interview rooms are available (by the hour) across all centres with a catering service and video conference facilities. Managed Offices Filling the gap between fully serviced and long-term conventional leased space. Landmark Plc s corporate team assess occupational requirements and recommend either a serviced, managed or conventional lease option. If a managed office works best for a client, Landmark Plc will source suitable buildings and take on management responsibilities. Landmark Plc, unlike the run of the mill service office providers, go the extra mile without being asked and are an extension of your brand and its values. Ian Pearson CEO Ballintrae 8

11 The Broadgate meeting room at Heron Tower An innovative approach of a single fee structure, through one company, with one point of contact Landmark Technologies Landmark Technologies brings an innovative approach to IT services within office environments. A single point of contact and a fixed fee structure are provided for all IT requirements. Landmark Technologies offers multiple solutions for businesses of all sizes specialising in PC support, telephony and consultancy. Visit: Managing Director Landmark Technologies Carel Venter Fast, reliable, secure and affordable with immediate and courteous support. Ian Wheal - Managing Director - Prime Personnel 9

12 Locations 10 Moor Ln. Fore St. Basinghall Ave Old Jewry Poultry Cannon St. Cloak Ln. Cousin Ln. Basinghall St. Gresham St. New Union St. Coleman St. Queen Victoria St. Walbrook CANNON STREET MOORGATE Bassishaw Walk King s Arms Yd. Prince s St. Lothbury BANK UPPER THAMES ST. MOORGATE DLR 1-6 LOMBARD ST Scott s Yd. St. Swithin s Ln. LONDON WA L Copthall Ave. King William St. Abchurch Ln. Martin Ln. ARTHUR ST. LONDON BRIDGE Throgmorton Ave. Cornhill Lombard St. Five Serviced Office Centres in the City of London Finsbury Circus Clement s Ln. MONUMENT Eldon St. Blomfield St. Gt. Winchester St. New Broad St. WORMWOOD ST. Old Broad St. 125 OLD BROAD STREET Threadneedle St. GRACECHURCH ST. Botolph Ln. Philpot Ln. Liverpool St. LIVERPOOL STREET Leadenhall Pl. Eastcheap Rood Ln. St Mary At Hi l BISHOPSGATE Idol Ln. Sun St Passage Lime St. LOWER THAMES ST. Great Tower St. CAMOMILE ST. BEVIS MARKS DUKE S PL. St Mary Axe Fenchurch Ave. Fenchurch St. Mincing Ln. HERON TOWER HOLLAND HOUSE Mark Ln. Bury St. Leadenhall St. London St. Seething Ln. Devonshire Sq. HOUNDSDITCH Aldgate Mitre St. FENCHURCH STREET Crutched Friars Sandy s Row Lloyd s Ave. Pepys St. Harrow Pl. Strype St. Jewry St. Cobb St. White s Row Fashion St. Middlesex St. Gravel Ln. Crosswall Bell Ln. MINORIES TOWER HILL Vine St. MINORIES Haydon St. Portsoken St. COMMERCIAL ST. MANSELL ST. GOODMAN S YARD TOWER GATEWAY DLR T rinity Pl. TOWER HILL Brune St. Wentworth St. ALDGATE Goulston St. ALDGATE HIGH ST. Old Castle St. SHORTER ST. 4 ROYAL MINT COURT TOWER BRIDGE APPROACH

13 Clients The Landmark Plc s business community encompasses lawyers, traders, bankers, IT & telecoms, insurance brokers, financial services suppliers and recruitment agents. Internet, Technology & Telecoms Alacra Ballintrae Cisilion Computerlinks Cymba Technologies ECS Global Equipos Ltd HCL Technologies Lebara Mobile Truphone Web Media Group Energy Gazprom TXU Energy Europe Banking & Finance Barclays Bank Plc Challenger Group Co-operative Group Deutsche Bank Goldman Sachs HSNO Forensic Accountants Sigma Information Services Trailstone Valbury Capital Visor Capital XFA Global Insurance Hiscox Underwriting Group Royal London Insurance Recruitment Definitive Consulting Hawksmoor Search Ingeus Europe Kennedy Pearce Prime Personnel Riverhouse Partners Healthcare Healthcare Quality Improvement Partnership (HQIP) University Medical Centre Schleswig-Holstein (UKSH Legal Hall Maines Lugrin PC William Fry RW Blears LLP Mourant Ozannes Professional and friendly attitude of the staff. Superb feedback from our visitors (on average 50 per week). Unrivalled technology, office space, security and facilities. Nothing is ever too much trouble. Ian Wheal - Managing Director - Prime Personnel 11

14 Good reputation, great locations. Services available within the Landmark Plc package are superior to other serviced offices. Nathalie Head Practice Manager RW Blears LLP Portfolio 12

15 Landmark Plc s portfolio includes the following prestigious locations: Royal Mint Court EC3 Historic Grade II listed building opposite the Tower of London. Opened in ,700 square feet providing 558 workstations on five floors. 4 Lombard Street EC3 Three floors of a Grade II listed building in a prime City location opposite the Bank of England. Opened in ,269 square feet providing 276 workstations. Holland House EC3 Five floors of an architecturally important Grade II listed building in the financial district adjacent to the Gherkin Piazza. Opened in ,536 square feet providing 432 workstations. 15 Old Broad Street EC2 Strategically located on the sixth and seventh floors of this high-rise Grade A building within minutes walk of The Royal Exchange. Opened in ,765 square feet providing 311 workstations. Heron Tower EC2 Occupying levels 17, 18 & 19 of a self-contained atrium village with panoramic skyline views superbly located within minutes walk of Liverpool Street Station. Opened in 2011 after 2.5m fit-out and widely cited as the best serviced office centre in the world. 36,000 square feet providing 487 workstations. 13

16 The Future Reinvestment of profits has facilitated growth Now firmly established at the premium end of the office service sector, the Directors are continually looking for various brandenhancing steps to consolidate their leading position, with a short-term ambition to occupy six to eight high-quality, serviced office centres in the City of London. Landmark Plc seeks to deliver with every centre: Imaginative premium-rated serviced and managed office environments within a flexible letting framework. A professional high-quality service delivery responsive to client needs. Bespoke space solutions. Leading-edge technological infrastructure and on-site support. Competitively priced corporate services. 14

17 We chose Landmark Plc for their location, no branding, competitive pricing and flexibility of space as we grow. We have grown from 6 to 24 staff over the last two years and Landmark Plc have managed our space requirements at the same location we continue to grow. Alan Hamilton - CEO - Equipos Ltd The City of London at night 15

18 Directors Employing over 100 staff across the five premium serviced office centres, the three Directors began their business venture with one fundamental goal in mind: to provide first-class corporate office services while remaining customer-focused and delivering leading-edge technology. Chairman David Todd David Todd has been in the commercial and residential property market for four decades, with extensive property development, management and investment experience in London and Amsterdam. David teamed up with Richard Gill in 2000 to create Landmark Plc, which would aim at the top-end of the serviced office market, concentrating in the City of London. Managing Director Richard Gill Richard Gill, a qualified solicitor and previously an equity partner with Ashfords, one of the UK s largest regional law firms, has over two decades of dealing with some of London s largest property investments. In 2002, Richard led the Landmark Plc team effort to achieve the Investors in People accreditation, and has sat on the Board of the Business Centre Association. Finance Director Clive Caunter Clive Caunter, started his career at KPMG as a Chartered Accountant. His 20 years senior financial management experience includes a 12-year history as UK Financial Director and European Financial Planning and Analysis Director with Dell Computer Corporation. Clive joined the board in Visit: 16

19 The reception area of Landmark Plc s Heron Tower Offices 17

20 Teamwork Client Liaison Amanda Hodsman Head of Client Liaison Client Liaison Team Head Receptionists Receptionists 18

21 Clive Caunter Finance Director David Todd Chairman Richard Gill Managing Director Jayne Merritt Executive Assistant Finance Sales & Marketing Facilities & Operations Information Technology Tim Kiddy Group Financial Controller Alan Todd Head of Sales & Marketing Mike George Head of Operations Lawrence Smith Head of Facilities Carel Venter Head of Information Technology Hazel Merlino Marketing Manager Jason Mayhead Senior Sales Executive Stephen Harte Account Executive 19

22 Contact Us The Monument meeting room Old Broad Street 20

23 David Todd Chairman - Landmark Plc [email protected] Richard Gill Managing Director - Landmark Plc [email protected] Clive Caunter Finance Director - Landmark Plc [email protected] Landmark Plc, Heron Tower, 110 Bishopsgate, London EC2N 4AY T: +44(0)

24 Landmark Plc, Heron Tower, 110 Bishopsgate, London EC2N 4AY