Grandstream Networks, Inc. Guide on Interconnecting Multiple



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Grandstream Networks, Inc. Guide on Interconnecting Multiple UCM6100 series IPPBX

OVERVIEW This document describes basic configuration to interconnect two UCM6100s. In this example, we will be using two UCM6102. The two locations that will be used in this example are Boston, MA and Los Angeles, Ca. The following methodology can be used for the UCM6104/6108/6116 as well. This is typically applied to the scenario where users would like to have UCM6100s share trunks as well as call from one UCM6102 extension to the other. Interconnecting Multiple UCM6100 series IPPBX Page 2 of 7

CONNECTING TWO UCM6102 USING PEER SIP TRUNK CREATE PEER SIP TRUNK FOR UCM6102 On the Los Angeles UCM6102 web GUI, create an a Peer SIP Trunk by navigating to PBX->Call Features->VoIP Turnks and click on Create New SIP/IAX Trunk. In the Create New SIP/IAX Trunk screen: Select Peer SIP Trunk for Type Enter a reference name for Provider Name. This is mainly for reference. In this example Boston is used. For Host Name enter the IP address/domain of the UCM2. In this case bostonucm.com is the domain of the other UCM6102. Click Save when done. Figure 1: SIP Trunk: Create New SIP Trunk After clicking Save the new VoIP trunk will be displayed under PBX->Call Features->VoIP Turnks. Click the edit pen Locate the option labeled Enable Qualify and enable this option by clicking the check box. This is a SIP option that allows UCM1 to monitor the status of UCM2. Interconnecting Multiple UCM6100 series IPPBX Page 3 of 7

Figure 2: SIP Trunk: Set Enable Qualify Click Save when done. Once the trunk has been created and Enable Qualify is set, users can view the status of the peered trunk by navigating to the Status page. Figure 3: SIP Trunk: Trunk Status If the status of the trunk displays Unreachable it means that Los Angeles UCM6102 and Boston UCM6102 are unable to reach each other. Ensure physical connectivity of both devices. Also verify that from the Los Angeles network the Boston UCM6102 is responding to ping and vice versa. Note: The steps above will need to be performed on The Boston UCM6102 as well. When configuring the Boston UCM6102, set the Peered SIP Trunk host name as the Los Angeles UCM6102 IP or domain. Interconnecting Multiple UCM6100 series IPPBX Page 4 of 7

CONFIGURE OUTBOUND RULE ON UCM6100 On the Los Angeles UCM6102 web GUI, go to PBX->Basic/Call Routes->Outbound Routes to create a new outbound rule. This would allow the extension on the Los Angeles UCM6102 to reach extensions on Boston UCM6102. Here s what to configure: Calling Rule Name: This is for reference purposes so we chose to use tobostonucm. Pattern: the pattern used in this example was 1XX since the Boston UCM6102 is using an extension range of 100-199. Privilege Level: configured as Internal. This can be changed to regulate which users can make outbound calls through this particular route. User Trunk: Since we are configuring the Los Angeles UCM6102, we ll select the SIP Peer Trunk BostonUCM Click on Save. Figure 4: Outbound Rule: Create New Outbound Rule In this example "1XX" means that when a user on the Los Angeles UCM6102 dials a 3 digit number that has a leading 1 it will use this route and send the call out to the Boston UCM6102. Interconnecting Multiple UCM6100 series IPPBX Page 5 of 7

Note: These steps will also apply when configuring the outbound route from Boston UCM6102 to the Los Angeles UCM6102. The only difference in the configuration is the Pattern and the Use Trunk. Since the Los Angeles UCM6102 has an extension range of 200-299, then the Boston UCM6102 would configure the outbound route Pattern as 2XX. CONFIGURE INBOUND RULE ON UCM6100 To configure the Inbound Rule navigate to the web GUI, go to PBX->Basic/Call Routes->Inbound Routes to create a new inbound rule. For this example, the Los Angeles UCM6102 inbound rule needs be configured so that when Boston s UCM dials a Los Angeles UCM extension it will be routed to the specified user. On the Los Angeles UCM6102 configure the following: Trunks: Select the BostonUCM trunk DID Pattern: Enter in the patter 2XX Privilege Level: Internal Default Destination: By DID Figure 4: Inbound Rule: Create New Inbound Rule With this inbound rule configured, if a user from Boston dials an extension anywhere between 200-299, it will send it over to the Los Angeles UCM, then the Los Angeles UCM will use the inbound rule above to Interconnecting Multiple UCM6100 series IPPBX Page 6 of 7

determine where to route the call. In this case the default destination is set to By DID, which will route the call based on the digits dialed by the Boston user. These steps will also be used to create an inbound rule on the Boston UCM6102 so that when a Los Angeles user dials a number that ranges from 100-199(Boston extensions range), it will be routed to a Boston user. Here s what to configure on the Boston UCM6102 Inbound Rule: Trunks: Select the LosAngelesUCM DID Pattern: Enter in the pattern 1XX Privilege Level: Internal Default Destination: By DID Interconnecting Multiple UCM6100 series IPPBX Page 7 of 7