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B2B ECOMMERCE EBUSINESS SELF-SERVICE PORTALS WEB STORE SHOPPING CART Growing companies know that customers spend more when given more options (channels) in the way they can place orders. Scaling sales beyond regular business hours is also smart, so often a traditional ecommerce solution is sought out. Problem is, traditional ecommerce solutions are only built for credit card transactions and are too costly to customize around all your B2B account rules, special pricing and terms-based transactions. To add to the complexity of B2B commerce: customers and suppliers also expect real-time self-service portals, which adds another layer of expense in keeping both your accounting and ecommerce systems in sync. We believe for your ecommerce to be effective it needs to be fully built-in from the start to your accounting, inventory, fulfillment, CRM and support system record. Aplicor 3C built everything in from the start. Because Aplicor 3C has it all built-in we don t charge more for B2B ecommerce web store, shopping cart or accountingdriven ebusiness portal. This is unique because each customer s business rules (product groups, pricing, currency, language, terms and credit limits) are defined at the account level (whether by a sales account manager or accounting) and is automatically reflected throughout the customer s online experience whether in the self-service ebusiness portal or in the web store checkout process. CASE FOR ROI Built-in to back-end processes More cross channel marketing expertise More organizational flexibility and collaboration More analytics capability to detect changes or aberrations in user and shopper behavior HERE S HOW APLICOR 3C HELPS GROWING COMPANIES RUN YOUR BUSINESS BETTER WITH AN EBUSINESS PORTAL. Customers need faster responses, but you need to ensure your salespeople are not tied up by account inquiries. Our B2B Portal provides your customers 24/7 secure access to your ERP customer management system, allowing them to look up your products and services with their pricing, place orders, approve estimates and pay invoices. Something as simple as posting customer payments to Aplicor 3C is an event that triggers a chain-reaction of instant updates throughout the system for example: The online customer self-serve ebusiness portal instantly updates views on account status, discounts and credit limits. This means a customer who needs to place an online order, can do so immediately. Customers logging into their secure ebusiness portal can instantly see whether their account is current and continue on to the web store to place their order. Unlike other systems, customers placing an online order may still face the hassle of the back-andforth of calls and emails (after the fact) in confirming whether or not online purchases are approved for processing.
Sell faster by customizing your websites around languages, tax rates and currencies. Aplicor 3C is unique because it also serves as an accounting driven content management system for the ecommerce component. Aplicor 3C Web store is also connected to the customer account so customers who are delinquent or have exceeded their credit limits are flagged in the web store - preventing their selections in the shopping cart from being finalized in the checkout process. TAKE CONTROL OF YOUR WEB STORE - ELIMINATE THE EXPENSE OF COSTLY WEB DEVELOPERS. Run your business around the world from a single application. Aplicor 3C gives you the power to create unique shopping experiences for your customer. It s easy. Simply use Aplicor 3C to create a website for your customers who wish to purchase online. Sell faster by customizing your websites around languages, tax rates and currencies. Aplicor 3C is unique because it also serves as an accounting driven content management system for the ecommerce component. A selection of templates allow for you to select the look-and-feel of your web store. It s also easy to upload images; enter and define product groups, categories, descriptions and pricing. Each customer s shopping experience is tailored around the language, currency, pricing and unique terms tied to each customer record. This eliminates the extra time and cost of each time having to tailor and match customers to special groups that support varying combinations of currency, price, language or product groups. SELL MORE FASTER. Customers or suppliers choosing to access their online account can instantly see any changes or updates made by you to their account from within Aplicor 3C. This automation helps companies sell more - faster and also prevents the risk of selling to delinquent accounts or to those who have exceeded their credit limit. INSTANT UPDATES TO MARKETING CAMPAIGN LISTS TARGETING WEB STORE PURCHASES. Marketing campaign lists are automatically updated For example: Promotions scheduled to deploy to lists of customers that have exceeded a specific checkout spend value - are instantly updated with those who fall within the list query parameters. These lists are set to update even up to the very instant the campaign is scheduled to be deployed. Other systems count on lists coming in from several systems like the marketing, CRM or accounting system and that need refreshing several times before a campaign can be deployed. CONVENIENT SHIP TO MULTIPLE ADDRESSES. Customers are able to centralize their order taking and then easily ship-to multiple locations from within Aplicor 3C.
KEY FEATURES It s easy. Simply use Aplicor 3C to create a website for your customers who wish to purchase online. HOW IT WORKS The universal nature of the e-commerce engine allows for completely free designs and inclusion of all data and customizations in an HTML output. Since all structure, sections, menus and content is stored as data, templates are easily defined for a quick start-up. All content and design can also be accessed and maintained through the API. Aplicor 3C ERP doubles as a maintenance system for the built-in ecommerce. Built-in ecommerce handles e-mail, domain registration and more. The web hotel provides ftp-access for upload and storage space for images. ECOMMERCE BUILT-IN TO ERP AND CRM Aplicor 3C e-commerce is native to Aplicor 3C ERP and CRM and runs on the same customer database. All data is retrieved real-time and provides up-to-date stock levels and delivery information. Aplicor 3C ERP menus and web-clients works as build and maintenance tools for the online Aplicor 3C e-commerce data displays. Built-in ERP-Powered CMS Informational pages are setup like a newspaper with individual pages with any number articles. Menus are defined within ERP. Any number sections sets can be designed giving the website a different structure for the front page, info pages, product catalog, shopping basket, extranet and other uses. PRODUCT CATALOG MANAGEMENT Products setup in ERP can be used directly in the e-commerce area it s as simple as enabling a check box to assign products to groups within the ECommerce. Product groups are defined and setup in Aplicor 3C ERP. Images are uploaded to the web store, using ftp from within the ERP area.
cart or Aplicor 3C has it all built-in we don t charge more for B2B ecommerce web store, shopping accounting-driven ebusiness portal. Stock levels are represented as real-time data and can be viewable as either a number, color code or not at all. Expected delivery dates for out-of-stock products is real-time and retrieved from purchase orders. Products can be searched on product group, manufacturer, barcode or product number and any text. Products can be added to favorite lists. Easy re-ordering from a list of previous purchased products or simply barcode scan previously ordered items to apply to the shopping. Related products is setup in the administration area. SHOPPING BASKET Quick order enables customer to enter product numbers directly into the basket (e.g. when ordering from a printed catalog). Calculated shipping dates by product and for the entire order are displayed optionally. A shopping basket can set up to require customers to pay any outstanding balance when ordering and paying with credit cards. A shopping basket can set up to allow customers to pay money owed to then when ordering and paying with credit cards. Unfinished shopping baskets are saved for re-use (requires cookies) when the customer comes back to the web shop. B2B COMMERCE Customers can login and thereby see their own prices, price breaks, discounts and products exclusive to them. Delivery and invoicing addresses and info is automatically filled-in. Customer credit terms are available as a payment option. ORDER MANAGEMENT E-mails are sent to customers and shop owner with order confirmation and credit cards receipt upon completing the order.
Orders originating in Aplicor 3C e-commerce are instantly placed as sales orders in Aplicor 3C ERP and are immediately ready for delivery and invoicing. Quickly manage your own multicurrency and multi-language site all from within our ERP driven CMS without the need for a programmer. Checks on stock levels, partial delivery and back orders are handled like any other order entered in the ERP-system. Order lines from web orders are reserved and included in the generation of purchase suggestions like other orders. PROMOTIONAL OPT-INS Users can opt-in to receive promotional communications with your company from within the shopping cart. Marketing lists are automatically updated with inclusion of new opt-ins.