FAXCOM Fax Solutions for Centricity EMR
FAXCOM CV FAXCOM Clinical Version (CV Plus) is an entry-level solution that supports outbound faxing from Centricity EMR
FAXCOM CV Plus FAXCOM CV Plus supports higher fax volumes and provides more fax features
Capacity FAXCOM CV supports two fax lines Not scalable FAXCOM Enterprise supports unlimited fax lines Scalable
Outbound Faxing Outbound faxing from Centricity EMR Outbound faxing and fax tracking is fully integrated with Centricity EMR CV and CV Plus both support this Outbound faxing from other applications CV Plus provides many additional options, including email integration and native file conversion
Beyond Centricity EMR (CV Plus) Do you need to extend fax functionality beyond Centricity EMR? If so, then FAXCOM CV Plus is needed Integrate fax with email Fax enable other business applications Fax archiving Job Tracking and Reporting
Inbound Faxing Inbound faxing Not integrated with Centricity EMR CV supports minimal features for routing received faxes Maximum of 2 fax numbers Delivery to FAXCOM Client or printer CV Plus supports many additional options Unlimited fax numbers via DID Automatically deliver to the intended recipient Deliver received faxes via email
Direct Inward Dial (CV Plus) DID assigns virtual fax numbers to everyone in the organization When a fax is received, FAXCOM delivers it to the intended recipient Faxes can be delivered via email Only available with CV Plus
Fax Archiving (CV Plus) FAXCOM Enterprise includes an Archive of all sent and received faxes The Archive includes the fax image and the completion status The Archive is a hierarchical folder, with a new folder created for each date Do you need to maintain a fax Archive? If so, then CV Plus is needed Example: Would you ever need, perhaps during litigation, to retrieve a year-old fax and prove that it was sent to a pharmacy?
Job Tracking & Reporting (CV Plus) Job Tracking & Reporting is an optional module to CV Plus Extends the sorting capabilities of the Archive The Archive is only sorted by date High fax volumes could make it difficult to find a specific fax Job Tracking can be sorted by any criteria pharmacy, patient, etc. Performance monitoring and alarming tool
Job Tracking & Reporting (CV Plus) If any of these are true, then CV Plus is the solution We might need to retrieve all of the prescriptions faxed for a specific patient We might need to retrieve all of the prescriptions faxed to a specific pharmacy We will frequently need to locate and retrieve specific prescriptions that have been faxed
Email Integration (CV Plus) Email integration is a commonly requested feature Open an email message, attach documents, write a memo and send the message to a fax number Deliver received faxes as attachments to email messages Business applications can integrate with FAXCOM via email Supports Exchange/Outlook, SMTP, Domino and GroupWise Only available with CV Plus
Phone Lines FAXCOM CV supports two analog phone lines FAXCOM Enterprise unlimited phone lines Analog DID (Direct Inward Dial) T1 PRI
Least Cost Routing (CV Plus) If you have more than one site across more than one area code, then LCR could be of interest If multiple FAXCOM Servers are installed, each outbound fax will be sent from the FAXCOM Server nearest the fax destination i.e. the least cost phone call Only supported with CV Plus
Thin Client Supported by CV and CV Plus
Which is best for you? Will your fax volume necessitate more than two fax phone lines? If yes, then look to CV Plus Will you need to fax enable more than just Centricity EMR? If yes, then look to CV Plus Will you need to maintain an archive of sent and received faxes? If yes, then look to CV Plus Will you need to integrate fax with email? If yes, then look to CV Plus Will you need to automatically deliver received faxes to the intended recipient via DID? If yes, then look to CV Plus
CV vs. CV Plus Fax out from Centricity Fax out from any application Receive faxes to printers Receive faxes to users Two fax phone lines Unlimited fax phone lines Windows 2000, 2003 Thin Client Analog phone lines Digital (T1, PRI) phone lines DID (direct inward dial) Integrate with Email Fax archiving Job Tracking and Reporting Least cost routing Native document translation API's CV CV Plus
E-mail or FAXCOM Clients Network Scanner Network Server Windows 2003 NDS TCP/IP WAN E-mail Server Exchange Domino GroupWise SMTP Internet Browser/Web Client Network Printer or MFP FAXCOM Server Fax & Document Delivery File Conversion & Imaging Workflow & BPM Integration Telephone Lines Analog Digital T-1 Lines Direct Inward Dial (DID) Unified Messaging Host Applications iseries Mainframes HP3000/9000 UNIX The Image Communications Company 800-477-2472 www.biscom.com ERP Applications SAP PeopleSoft Oracle Applications Baan Lawson Biscom API s COM JAVA SMTP-MAPI FCL LPR Envelope Spec
Why Biscom? Best of Breed Technology AND Partnerships with top application providers End-to-End Support Single Point of Contact Scalability It s About Reliability
Biscom Contact Info Primary contact Neal McCann, 978-367-3535, nmccann@biscom.com Backup contact Brian Kilduff, 978-367-3554, bkilduff@biscom.com More info www.biscom.com