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Names Tasks Contact Details Düsseldorf Chamber of Industry and Commerce (IHK) The IHK Service Center provides: Visitor address: Brochures and fact sheets Ernst-Schneider-Platz 1 40212 Düsseldorf Commercial register inquiries Postal address: Company database research P.O. Box 10 10 17 40001 Düsseldorf Certification of IHK-membership Phone ++49 (0)211 3557 0 Registration office digital signature Fax ++49 (0)211 3557 400 Initial information about starting-up a business Internet: Information and dates about Chamber events http://www.duesseldorf.ihk.de Carnet A.T.A./Carnet C.P.D E-Mail: - Issuing - Advice ihkdus@duesseldorf.ihk.de Certification of Foreign Trade Documents, Sales of Foreign Trade Document Forms Velbert branch office Visitor address: Nedderstraße 6 42551 Velbert Postal address: P.O. Box 10 02 80 42502 Velbert Phone ++49 (0)2051 9200-0 The Service Center is open Fax ++49 (0)2051 9200-30 Monday to Thursday 8am to 5pm, Friday 8am to 4pm Professional trainings in the IHK-Forum Certification of Foreign Trade Documents: Visitor address: Monday to Thursday 8am to 4.30pm Karlstraße 88 40210 Düsseldorf Friday 8am to 3.30 pm Postal address: P.O. Box 10 10 17 40001 Düsseldorf Phone ++ 49 (0)211 3557 123 Phone ++49 (0)211 17243-0 Fax ++ 49 (0)211 3557 384 Fax ++49 (0)211 17243-39 September 2015

GENERAL ASSEMBLY PRESIDIUM President: Prof. Dr. Ulrich Lehner Vice Presidents: Dr. Karl Hans Arnold (Permanent representative of the President), Dr.-Ing. E.H. Wolfgang R. Bays, Dr. Udo Brockmeier, Ralf Burmester, Dirk Lindner, Julia Niederdrenk, Gabriela Picariello, Andreas Schmitz Executive Director: Dr. Udo Siepmann Deputy Executive Director: Dr. Gerhard Eschenbaum Email addresses: surname@duesseldorf.ihk.de General Management Executive Director Phone 3557- Public Relations Dr. Udo Siepmann (siepmann@...) (200) Antje Mahn (mahn@...) (205) Assistance: Patricia Feies (feies@...) Jens van Helden (helden@...) (268) (also office of the Heike Wink (wink@...) (203) President) (201) N.N. (250) Assistance: Sarah In der Smitten Internal Coordination (indersmitten@...) (251) Ina Esselmann (330) Wirtschaftsjunioren Düsseldorf (Esselmann@...) (Junior Chamber) Ina Esselmann (330) Fax 3557-401 (esselmann@...) IHK Service-Center Phone ++49 (0) 211 3557-123 Fax ++49 (0) 211 3557-384 Head: Holger von der Burg, Phone 3557-222 (burg@...) Marina Friedmann (friedmann@...) (259) Anika Stein (stein@...) (343) Alina Jedamzik (jedamzik@...) (320) Julia Theisen (theisen@...) (358) Sarah Krohn (krohn@...) (225) Committees Committee on the Budget of the General Assembly, International Business Committee, Retail Industry Committee, Wholesale Industry Committee, Tourism Committee, Convention & Exhibition Industry Committee, Manufacturing Industry Committee, Environmental Committee, Legal Committee, Committee for the Appointment of Surveyors, Transport & Logistics Committee, SME Committee Vocational Training Committee Local Committees Erkrath Haan-Hilden Heiligenhaus Langenfeld-Monheim Mettmann-Wülfrath Ratingen Velbert Work Groups Automotive Rheinland, Düsseldorf, Trade Agents and Middlemen, Real Estate Industry, Life Sciences, IT-Forum, Company Taxation, International Trade Regulations Page 2

I II III Administration International Business Trade, Services Data Processing Regional Economy and Transport Phone 3557- Phone 3557- Phone 3557- Jan Dirk Hennig (hennig@...) (310) Dr. Gerhard Eschenbaum (220) Dr. Ulrich Biedendorf (230) Assistance: Claudia Kiesner (kiesner@...)(311) (eschenbaum@...) (biedendorf@...) Ailine Böttcher (boettcher@...) (351) Assistance: Margarete Heiliger (221) Assistance: Katrin Cames (cames@...) (231) Fax (409) (heiliger@... ) Fax (379) Purchasing, Facility Management, Fax (378) Regional Planning Organization, Human Ressources, Administration, Budget International Contacts, Projects, Committees Urban Development and Urban Planning Economic Policy Jan Dirk Hennig (hennig@...) (310) International Cooperation with Dr. Ulrich Biedendorf (230) Claudia Kiesner (kiesner@...) (311) German Chambers Abroad and (biedendorf@...) Ailine Böttcher (boettcher@...) (351) International Institutions, Sebastian Worms (worms@...) (364) Events, International Projects Regional Economy Dr. Gerhard Eschenbaum (220) Structure and Development of the Regional Personal (eschenbaum@...) Economy and Labour Market, Analysis on Jan Dirk Hennig (hennig@...) (310) the Regional Economy, Location, an Nicola Bouverie (bouverie@...) (312) International Markets (1) Business Cycles, Demographical Simone Gilcher (gilcher@...) (309) Western Europe, Eastern Europe ( exc. Development Sectoral Analysis, Regional Russia), Near and Middle East, Analysis, Regional Marketing and Internal training, scolarship "Grathe- Africa, International Trade Interregional Cooperation, Economical Stiftung", internal projects Fairs, International Business Contacts, Statistics, Banking Industry, Insurances Doris Kastner (kastner@...) (321) Export Promotion Programs Gerd Helmut Diestler (diestler@...) (210) Robert Butschen (butschen@...) (217) Public Transport Tickets Assistance: Angela Weidner (349) Trade Industries Ailine Böttcher (boettcher@...) (351) (weidner@...) City Marketing in Düsseldorf, Retail Honorary Certificates Marianna Schäfer (schaefer@...) (433) International Markets (2) North America and Latin America, Asia, and Wholesale Trade, Trade Statistics, Building Permits, Commercial Agents and Middlemen Accountancy (exc. Middle East), Africa, Australia, Sven Schulte (schulte@...) (234) Petra Gruben (gruben@...) (228) International Legal Affairs, Tina Schmidt (schmidt@...) (441) Alessandra Breinig (breinig@...) (352) International Financing Marina Fege (fege@...) (207) Katrin Lange (lange@...) (227) Service Industries Lillie Hilgert (hilgert@...) (306) Assistance: Nina Lipperson (216) Health Economics, Insurance Industry, Brigitte Kretschmer (kretschmer@...) (314) (lipperson@...) Creative Industry, Measure, Exhibitions, Sylvia Kuhn (kuhn@...) (313) Tourism, Leisure and Hospitality, Claudia Kreuter (kreuter@...) (418) International Markets (3) Russia Competence Centre Industry Barometer, Hotel Industry, Real Estate Industry Controlling/Risk Managament Düsseldorf * Anna Hollstegge (hollstegge@...) (432) Sebastian Worms (worms@...) (364) Market Information, Business Contacts, Advice on Market Entry, Events Regional and Urban Planning Membership fees Dr. Andrea Gebauer (gebauer@...) (300) Urban Development, Land-use Planning, Margrit Wolf (wolf@...) (316) Assistance: Anna Kalchner (329) Regional Planning, Information on the Olga Helmel (helmel@...) (304) (kalchner@...) Business Location, Real Estate Industry, Petra Hoboldt (hoboldt@...) (315) *together with the City of Düsseldorf, Partnership for Public Security Vanessa Kröniger (kroeniger@...) (357) Messe Düsseldorf and the German-Russian Dr. Vera Jablonowski (361) Sandra Schenck (schenck@...) (299) Chamber of Commerce (jablonowski@...) Member s database International Trade and Customs Logistics Sebastian Worms (worms@...) (364) Regulations, Immigration Law Logistic Policy, Logistic Planning, Frank Fahnenschmidt (fahnenschmidt@..(308) Advice on International Trade Regulations, Transport Development and Infrastructure Melissa Brückner (brueckner@...) (302) Guidelines on Certification Thomas Vieten (vieten@...) (270) Monica Gecer-Guerra-Garcia (gecer@... (244) Holger von der Burg (burg@...) (222) Patricia Heckmann (heckmann@...) (446) Savas Poyraz (poyraz@...) (342) Advice on Transport and Logistics Petra Maerz (maerz@...) (447) Inge Pesch (pesch@...) (226) Forwarders, Public and Cargo Transport, Jennifer Mitulla (mitulla@...) (353) Assistance: Jacqueline Salierno (363) Advice about Permits and Licenses and Marianna Schäfer (schaefer@...) (433) (salierno@...) HAZMAT Transports, Examination of the HAZMAT Commissioners IT/ Data processing Thomas Fitza (fitzat@...) (272) Wolfgang Richter (richter@...) (354) Certification of Foreign Harald Bertling (bertling@...) (350) Trade Documents Examination of Professional Alicja Mleczko (mleczko@...) (237) Service-Center (123) Cargo Drivers Rostislaw Weinstein (weinstein@...) (444) Thomas Fitza (fitzat@...) (272) Print shop Organization: Renate Labunski (274) Dorothea Fesser-Dodd (fesser-dodd@...) (319) (labunski@...) Mail room Ulrich Lücke (luecke@...) (318) Registry Stefan Tigges (tigges@...) (291) Telephone reception Beatrix Eilhardt (eilhardt@...) (101) Page 3

IV V VI Legal and Tax Industry, Innovation Vocational training and Environment Examinations Phone 3557- Phone 3557- Phone 3557- Dr. Nikolaus Paffenholz (240) Klaus Zimmermann (265) Clemens Urbanek (280) (paffenholz@... ) (zimmermann@...) (urbanek@...) Assistance: Claudia vom Dorff (241) Assistance: Monika Krawietz (261) Assistance: Birgit Mantzke (281) (dorff@...) (krawietz@...) (mantzke@...) Fax (398) Fax (408) Fax (249) Legal issues Legal policy, Chamber law, Innovation, Environmental Policy Industrial Policy, Technology, R&D Basic principles of Educational policy Clemens Urbanek (280) Company law, Contract law, cooperation, Use of IT applications and (urbanek@...) General inquiries Internet, European Technology and Dr. Nikolaus Paffenholz (240) Environmental Policy Coordination of Vocational training and (paffenholz@... ) Klaus Zimmermann (265) Training counselling, Professional (zimmermann@...) Orientation and Matching of trainee- Commercial law ships, Pre-traineeship qualification Trade and Company law, Cooperation database/information on Norbert Woehlke (woehlke@...) (284) Protection of intellectual property, IT law Public grants and subsidies of consulting Assistance: Bettina Prill (437) Arbitration, Mediation Monika Krawietz (krawietz@...) (261) (prill@...) Günter Friedel (friedel@...) (242) Industry advice Coordination of professional trainings, Company registration and IT-companies, telecommunication, Seminars for trainers, masters and Commercial law deletion Automotive, technology transfer, examiners, Foreign language seminars Christiana Sieger (sieger@...) (245) starndardization Iris Kremp (kremp@...) (282) Dr. Frank Bürger (buerger@...) (209) Assistance: Gabriele Westhoven (212) Law, Surveyors (westhoven@...) Labour law information for member Innovation advice companies, Chamber law, Quality Management, IT-companies, Coordination of Vocational training Appointment of surveyors, Management systems, Environmental in the Velbert branch office Appointment of expert arbitrators, technology, Energy technology, Uwe Brand (brand@...) (02051) 9200-18 Administration law, Trade customs Technologies database, Life Sciences Assistance: Ilona Kotthaus (kotthaus@...) Markus Nasch (nasch@...) (239) Dr. Stefan Schroeter (schroeter@...) (275) (02051) 9200-19 Appointment of surveyors Initial Information on public tenders Anneliese Cavael (cavael@...) (266) Tanja Lesch (lesch@...) (278) Equality of Foreign training certificates (for all Chambers in North Rhine) Competition law and Commercial law Environmental and Energy law Bettina Prill (prill@...) (437) Law on commercial agents and middlemen, Public Markets, Auctions, Consumer issues, Circular economy, Solid waste, Waste water, Immission control, Statistics of vocational trainings Environmental Management. Inge Kohnen (kohnen@...) (445) Verena Malarek (malarek@...) (232) Energy Law, Industrial safety Simone Busch (busch@...) (262) Online platform Insurance brokers Bärbel Rudolph (rudolph@...) (289) Approval procedure, Examination, Recycling database/environmental database Register Packaging regulations Michaela Keiter (keiter@...) (252) Ilona Melchiors (melchiors@...) (263) Verena Malarek (malarek@...) (232) Energy efficiency Finance and Taxes Public budgets, Company evaluation, Energy Conservation, Renewable Energies, Energy Pass for Buildings, General inquiries on taxes Martin van Treeck (treeck@...) (256) Optimization of pneumatic networks, Energy suppliers and R&D partners Philipp Heitkötter (heitkoetter@...) (208) Consulting on Starting-up and Company handover, Public grants and subsidies, Statements on applications for "Zukunft durch Industrie e. V." Regional alliance for industry and public grants substainibility, discussion circles, Martin van Treeck (treeck@...) (256) contacts, events Svenja Hennig (hennigs@...) (334) Marion Hörsken (geschäftsstelle@ (235) Christiane Kubny (kubny@...) (414) zukunft-durch-indutstrie.de) Mathias Meinke (meinke@...) (258) Manuel Schwarze (schwarze@...) (229) Assistenz: Sandra Steins (233) (steins@...) Starting -up and Company handover databases Claudia vom Dorff (dorff@...) (241) Crisis and debt advice service Martin van Treeck (treeck@...) (256) Mathias Meinke (meinke@...) (258) Page 4

VII Professional Training The Chamber Organization Chart 2015 Phone 17243- Phone (02051) 9200- Mechthild F. Teupen (teupen@...) (33) Dr. Ulrich Hardt (hardt@...) (10) Assistance: Birsen Yilmaz (34) Assistance: Tanja Höger (hoeger@...) (11) (yilmaz@...) Fax (30) Reception: Viola Amsel (amsel@...) (0) Fax (39) Liaison to the local administration in the County of Mettmann, Basic and legal Principles of Professional trainings, Management of Chamber Committees in the Cities in Professional training policy, Mettmann County, City Counselling, Conception, IHK practical trainings Markting, City Development in Mettmann County Mechthild F. Teupen (teupen@...) (33) Dr. Ulrich Hardt (hardt@...) (10) Encouragement of outstanding trainees, IHK practical trainings, Trainings for the Real Estate Carnets, Certificates of Origin, and Media Industry other Certificates Monika Bischoff (bischoff@...) (32) Monika Kimmeskamp (kimmeskamp@...) (12/13) Qualification of trainers, Tanja Höger (hoeger@...) (11) Health management, Human Ressources Gudrun Busse (busse@...) (36) Professional training, Business adminstration, Controlling, Seminars and Courses in Velbert, Start-up, Leasing, Accountancy, Law Esp. Industry master in mechanical Monika Kimmeskamp (12/13) Rudolf Fuchs (fuchs@...) (31) (kimmeskamp@...) Security Industry, Instruction according to 34 GewO, Preparation to the Examination PC-seminars, Data protection Address: Christian Pelzl (pelzl@...) Special trainings, Coordination and scheduling of rooms in the IHK-Forum (30) IHK Düsseldorf, Velbert Branch Office Nedderstasse 6 D - 42551 Velbert Birsen Yilmaz (yilmaz@...) (34) Trainings for the preparation to the final commercial examinations, Additional qualification for trainees, Marketing, Sales and Telephone Trainings Anke Dittmann (dittmann@...) (38) International Business, Office Management, Intercultural Management, Correspondency and Style, Rhetoric and development of Personality, Practical office experience, Petra Wanke (wanke@...) (35) ZV Velbert Branch Office Address: IHK Professional Training in the IHK-Forum Karlstraße 88 D - 40210 Düsseldorf Page 5