Associate Professor of Marketing (tenured) Olin Business School



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October 2015 Tat Y. CHAN Associate Professor of Marketing Home Address: Office: 11549 Clayton Road, Campus Box 1156 St. Louis, One Brookings Drive MO 63131 St. Louis, MO 63130-4899 Tel: (314) 995-9698 Tel: (314) 935-6096 Fax: (314) 995-9698 Fax: (314) 935-6359 E-mail: chan@wustl.edu Professional Experience: July 2007 Present July 2001 June 2007 Associate Professor of Marketing (tenured) Washington University in St. Louis Assistant Professor of Marketing Washington University in St. Louis Educational Background: Ph.D., Yale University, December 2001 M. Phil., Yale University, May 1999 M. A., Yale University, May 1998 Master in Economics, University of Hong Kong, May 1994 Bachelor in Economics, University of Hong Kong, May 1992 Research Interests: Marketing: Consumer Choice, Firm Competition, Internet Marketing, Search Advertising Economics: Empirical I.O., Applied Microeconomics, Health Care Fellowships, Honors and Awards: Yale University Fellowship, 1996-2000 Yale Dissertation Fellowship, Spring 2001 Teaching Experience: Empirical Methods in Business (PhD), Washington University in St. Louis, 2008-2015 Empirical Models in Marketing (PhD), Washington University in St. Louis, 2007 2010 Marketing Strategy (MBA/PMBA), Washington University in St. Louis, 2010 2015 Marketing Research (MBA/PMBA), Washington University in St. Louis, 2006 2009 Data Analysis for Brand Management (MBA), Washington University in St. Louis, 2006 2013 Database Marketing (MBA/PMBA), Washington University in St. Louis, 2006 2014 Marketing Research (Undergrad.), Washington University in St. Louis, 2004-2007 Marketing Strategy (Undergrad.), Washington University in St. Louis, 2004 2006 Principles of Marketing (Undergrad.), Washington University in St. Louis, 2002 2004 Teaching Fellow, Graduate Microeconomic Theory, Yale, Fall 2000

Teaching Assistant, Introductory Microeconomics, Yale, Spring 2000 Teaching Assistant, Mathematical Economics I, Yale, Fall 1999 Teaching Assistant, Introductory Microeconomics, Yale, Spring 1999 Teaching Assistant, Mathematical Economics II, Yale, Fall 1998 Lecturer, Microeconomics, Open University in Hong Kong, 1994-96 Lecturer, China Politics, Shuyan College, Hong Kong, 1993-95 Research: A. Published and Accepted Papers 2 1. Health, Risky Behavior and the Value of Medical Innovation for Infectious Disease (with Barton Hamilton and Nick Papageorge.) Forthcoming at Review of Economic Studies. 2. The Technological Conundrum: How Rapidly Advancing Technology can lead to Commoditization, (co-authored with Ravi Dhar and William Putsis.) Forthcoming at Customer Needs and Solutions. 3. The Economic Values of Online Review (co-authored with Hai Che, Chunhua Wu and Xianghua Lu.) Forthcoming at Marketing Science. 4. Consumer Search Activities and the Value of Ad Positions in Sponsored Search Advertising (co-authored with Young-Hoon Park.) Marketing Science, July-August 2015, Vol. 34, No. 4. 5. Learning from Peers: Knowledge Transfer and Salesforce Productivity Growth, (co-authored with Jia Li and Lamar Pierce.) Marketing Science, March 2014, Vol. 33, Issue 4 (lead article). 6. Compensation and Peer Effects in Competing Sales Teams, (co-authored with Jia Li and Lamar Pierce.) Management Science, March 2014, Vol. 60, Issue 8. 7. Price Expectations and Purchase Decisions: Evidence from an Online Store Experiment, (co-authored with Sudipt Roy and Amar Cheema.) Customer Needs and Solutions, June 2014, Volume 1, Issue 2. 8. An Empirical Model of Physician Learning on Treatment Effectiveness and Side- Effects (co-authored with Chakravarthi Narasimhan and Ying Xie.) Management Science, 2012. 9. Evaluating the Impact of Treatment Effectiveness and Side-Effects on Prescription Drug Choices, (co-authored with Chakravarthi Narasimhan and Ying Xie.) Forthcoming in Pharmaceutical Marketing Handbook (edited by Ding, Eliashberg and Stremersch), Springer. 10. Measuring the Value of Customer Acquisition from Search Advertising (coauthored with Chunhua Wu and Ying Xie.) Marketing Science, Vol. 30, No. 5, 2011. 11. Structural Models of Pricing (co-authored with Vrinda Kadiyali and Ping Xiao.) Handbook of Pricing (edited by Vithala Rao). 12. Decomposing Purchase Elasticity with A Dynamic Structural Model of Flexible Consumption (co-authored with Chakravarthi Narasimhan and Qin Zhang.) Journal of Marketing Research, August 2008, Vol. XLV, No. 4. 2

3 13. A Structural Model of Locational Competition among Gasoline Retailers: An Empirical Analysis (co-authored with V. Padmanabhan and P.B. Seetharaman.) Journal of Marketing Research, November 2007, Vol. XLIV, No. 4. 14. Strategic Management of R&D Pipelines with Co-Specialized Investments and Technology Markets (co-authored with Jack Nickerson and Hideo Owan.) Management Science, April 2007, 53: 667-682. 15. Willingness to Pay with Competition in Online Auctions (co-authored with Vrinda Kadiyali and Young-Hoon Park.) Journal of Marketing Research, May 2007, Vol. XLIV, No.2. 16. Learning, Private Information and the Economic Evaluation of Randomized Experiments (co-authored with Barton H. Hamilton.) Journal of Political Economy, December 2006, lead article. 17. Commentary on Structural Modeling in Marketing Marketing Science, December 2006, Vol. 25, No. 6. 18. Estimating a Continuous Hedonic Choice Model with an Application to Demand for Soft Drinks RAND Journal of Economics, Vol. 37, No. 2, Summer 2006. 19. Models of Multiple-Category Choice Behavior (co-authored with P.B. Seetharaman, Siddhartha Chib, Andrew Ainslie, Peter Boatwright, Sachin Gupta, Nitin Mehta, Vithala Rao and Andrei Strijnev.) Marketing Letters, 16:3/4 2005. B. Papers under Review or Conditionally Accepted 1. What Happens When Manufacturers Perform the Retailing Functions? An Empirical Study of a New Channel Structure in a Retail Store (co-authored with Jia Li and Michael Lewis.) Under 3 rd round review at Production and Operations Management. 2. Advertising and Price Competition in a Manufacturer-Retailer Channel, (coauthored with Yeujun Yoon and Chakravarthi Narasimhan.) Under second review at International Journal of Research in Marketing. 3. Price Search and Periodic Price Discounts (co-authored with Xing Zhang and Ying Xie.) Under second review at Management Science. 4. Behavioral Price Discrimination in a Distribution Channel: A Dynamic Pricing Perspective, (co-authored with Koray Cosguner and P.B. (Seethu) Seetharaman.) Prepared for third round review at Marketing Science. 5. Dynamic Pricing in a Distribution Channel in the Presence of Switching Costs, (coauthored with Koray Cosguner and P.B. (Seethu) Seetharaman.) Request for revise and resubmit from Management Science. 6. Customer Migration from Online Retail Platforms (co-authored with Fan Zhang and Qin Zhang.) Request for revise and resubmit from Marketing Science. 7. Dynamic Price Competition in Variety Seeking Markets, (co-authored with Koray Cosguner and P.B. (Seethu) Seetharaman.) Submitted to Marketing Science. 3

4 C. Working Papers 1. Testing the Signaling Theory of Advertising: Evidence from Search Advertisements, (co-authored with Taylor Bentley and Young-Hoon Park.) 2. Information Asymmetry, Manufacturer-Retailer Contracts, and Two-Sided Entry (with Alvin Murphy and Li Wang.) 3. Relationship History and Team Characteristics as Predictors of Negative Reciprocity in Major League Baseball (co-authored with William P. Bottom and Xing Zhang) 4. How Does Search Advertising Work? A Model of Consumer Search in Sponsored and Organic Links, (co-authored with Taylor Bentley and Young-Hoon Park.) 5. Using Expectations Data to Infer Managerial Objectives and Choices (co-authored with Barton H. Hamilton and Chris Makler.) 6. Product Bundling under Three-Part Tariffs (co-authored with Chakravarthi Narasimhan and Ping Xiao.) D. Projects in Progress 1. A Salesforce-driven Model of Consumer Choice: Evidence from an Auto Dealer (with Bicheng Yang and Raphael Thomadsen.) 2. Incentivizing the Creation of Word-of-Mouth (with Chunhua Wu and Ying Xie.) 3. Incentives from Employee and Promotion System: Evidence from a Reform in a Japanese Auto Sales Firm (with Bicheng Yang, Hideo Owan and Tsuyoshi Tsuru.) 4. Investigating the Impact of New Technology on the Consumer Choice of Movies: PPV vs. VOD (with Fan Zhang and P.B. Seetharaman) E. Seminar Presentations (from 2010) 1. Invited to present at University of Iowa, March 2010. 2. Invited to present at the SICS conference at University of California, Berkeley, July 2010. 3. Invited to present at the University of Toronto, April 2011. 4. Invited to be a discussant at the MIO Conference at Yale University, April 2011. 5. Invited to present at the University of Texas, A&M, March 2012. 6. Invited to present at the University of Alberta, April 2012. 7. Invited as discussant at the UTD Marketing Conference, February 2013. 8. Invited to present at the University of Texas, Dallas, April 2013. 9. Invited to present at the SICS conference at University of California, Berkeley, July 2013. 10. Invited to present at the University of Texas, Austin, 2014. 11. Invited to present at the ISMS Doctoral Consortium, 2014. 12. Invited to be a discussant at the SICS conference at University of California, Berkeley, 2014. 4

5 13. Invited to present at Goizueta Business School at Emory University, 2015. 14. Invited to present at the SOM, Yale University, 2015. 15. Invited to present at the Marketing Camp at the Carlson School, University of Minnesota, 2015. 16. Invited to be a discussant at the Yale MIO Conference, 2015. 17. Invited to present at the South Methodist University, 2015. 18. Invited to present at the 2015 Yale Customer Insights Conference. 19. Invited to present at the ISMS Doctoral Consortium, 2015. 20. Invited to present at the 2015 China-India Insights Conference, New York. 21. Invited to present at Johns Hopkins University, 2015. F. Other Professional Activities Board of Associate Editors for Management Science and Customer Needs and Solutions Editorial Board for Marketing Science Ad hoc Associate Editor for Marketing Science Refereeing for Marketing Science, Journal of Marketing Research, Management Science, Quantitative Marketing and Economics, RAND Journal of Economics, International Journal of Industrial Organization, Operations Research, Journal of Economics and Management Strategy, Review of Economics and Statistics Co-chaired the UTD-Frontiers of Research in Marketing (UTD-FORMS) Conference, 2010. G. PhD supervision or committee memberships (since 2010). Chief advisor for: Jia Li (currently assistant professor at Purdue University) Chunhua Wu (currently assistant professor at University of British Columbia) Li Wang (currently assistant professor at the University of Finance and Economics in Shanghai) Xing Zhang (currently assistant professor at Fudan University) Koray Cosguner (currently assistant professor at Georgia State University) Fan Zhang (currently an economist at Amazon.com) Taylor Bentley (currently assistant professor at UT Austin) In the thesis committee for YeuJun Yoon (currently assistant professor at Beijing University, HSBC Business School) Nicolas Papageorge (currently assistant professor at Johns Hopkins University) Jungho Lee (currently assistant professor at Singapore Management University) 5