Global Organization Development Certificate Program 2013-2014 Mumbai, India
Program Overview The Welingkar Global Organization Development (OD) Certificate Program, delivered by the NTL Institute for Applied Behavioral Science, is a carefully integrated sequence of educational sessions and experiential work designed to provide a thorough knowledge of the underlying principles and theories of OD. This program fulfills individuals desire to learn the fundamentals of OD and build a solid theoretical base from which to operate. Individuals who want to formalize and diversify their knowledge will find the program a challenging learning experience that will expand their capacity as OD practitioners. Who Participates This is an ideal program for: Human Resource Directors and/or Business Partners Leaders and/or Middle Managers Human Resource Managers Change Agents Internal and/or External Consultants Organization Development Practitioners About the NTL Institute for Applied Behavioral Science The mission of the NTL Institute is to advance Applied Behavioral Science (ABS) in the service of social justice, oppression-free societies, and healthy individuals, groups and organizations in the world. Founded in 1947 as a non-profit educational institution, the NTL Institute for Applied Behavioral Science has become a leader in the learning and development field with high-impact programs and services that use modern experiential training methodologies. NTL, a Leading Source for Professional Development Programs and services rooted in the field of ABS Over 65 years of success in developing talent, changing behaviors, and building organizational competency and sustainability The creator of T-Group Experiential Training Methodology Alumni of more than 155,000 participants from over 1,300 organizations worldwide The unparalleled ability to provide immediate results in critical mass enabling real organizational change Why is OD Important? OD Helps Organizations Adapt to the fast pace of change Deal with complexity Integrate and align human resources Build capacity to achieve success During this Program, Participants Will: Learn practical skills in order to establish productive relationships with clients and work groups Develop the capacity to understand organizations as systems Learn why, when, and how to intervene at different system levels Develop capabilities for using one s self as an agent of change Expand skills in specialized areas such as organization design, strategic goals, diversity, facilitation, and systems change via powerful experiential learning For More Information, Contact: Manisha Singh +91.9833177404 manishanatural@gmail.com Sushma Sharma +91.9821229155 or +91.28864184 sushmash@yahoo.com Page 2
Program Sessions The Global Organization Development Certificate Program commences with an orientation meeting where participants can connect with fellow cohort colleagues and learn more about the program objectives, content, and learning approach. It is comprehensive of three sessions with two consecutive modules each. Session I December 4-12, 2013 Module 1: Human Interaction Laboratory Today s fast-paced world requires effective multicultural and intergenerational interactions, whether face-to-face, in groups, or virtually. This module focuses on how to approach and manage the complexity of these interactions. During this experience, participants will learn how they are perceived by others which can lead them to explore and enhance their interpersonal and leadership effectiveness. Increase emotional intelligence the ability to understand and manage oneself and one s interactions with others Improve ability to communicate effectively Generate the capacity to give and receive constructive feedback Deepen understanding of group processes and dynamics Increase personal and group effectiveness in a diverse, multicultural environment Build the personal foundation for more effective formal and informal leadership as well as personal and professional success Module 2: Theory and Practice in OD This module provides a comprehensive introduction to the field of OD including: its history and the evolution of the field, the theoretical principles that shape the practices of OD, the values that are critical to the field, and how OD differentiates itself from other consultancy practices. Register Now: elearn.welingkar.org/ntlregistration Explore organization development concepts and supporting technologies Understand and practice each phase of the Action Research/OD process Understand the concept of Use of Self as an agent of change Increase personal awareness of race, gender, age, and culture Explore the skill development to be an effective OD practitioner Very rich with knowledge, understanding of models, and sharing the right insight at the right time. Session II February 19-27, 2014 Module 1: Group Development and Facilitation Groups are a core aspect of any organization effort. This module uses models, theories and key concepts to explore how groups work while examining strategies for working with groups in organizations. Participants have opportunities to reflect upon their learning and the impact they have on others. Understand group theories, stages of group development, the dynamics of groups, and the role of group members Self assess, practice and develop facilitation skills and one s own effectiveness which will enhance one s consultation skills Increase awareness of one s ability to observe, determine best options and address group issues appropriately Examine issues of individual and group diversity including cultural differences, gender and diverse work styles Page 3
Session II Continued Module 2: Diagnosing Organizations with Impact A critical task for OD professionals is to accurately diagnose the cross currents of information that exist within every organization they work with. In this module, participants will work individually, in small groups, and as a large group to diagnose organizations. They will also explore organizations as open systems, use organizational diagnostic models and learn to balance the roles of both a diagnostician and practitioner of organization development. Participants will emerge with immediately applicable skills. Examine and apply diagnostic models to a real or simulated client system Experiment with strategies, methods, and techniques for collecting and analyzing organizational data Identify a variety of lenses for organization assessment Develop a diagnostic strategy and model to apply to an organization or client system of choice Learn to recognize and appreciate the impact of perceptual bias in the diagnostic process Session III July 2-10, 2014 Module 1: Intervention Strategies Interventions executed successfully are done so with grace, skill, and sensitivity in service of helping an organization; or client system; to transform, develop, or adapt in order to achieve its desires outcomes. This module will help participants to conduct successful interventions by getting them engaged in an exploration of the intervention theories and techniques that are widely used at the intrapersonal, interpersonal, group, organization, system, and network levels today. In this hands-on module, participants will participate in skill practice experiences that include the real-time development of intervention strategies, and the determination of appropriate interventions for various organizational situations. Expand knowledge of OD intervention theories, strategies, and tools Improve competencies to diagnose, design, intervene, and assess OD interventions at the individual, team, organization, and community levels Recognize the challenges and opportunities that arise from resistance within oneself Module 2: Leading Organizational Change Leading organizational change is difficult because change adds layers of complexity to the already challenging work of every day organization leadership. This module will help participants understand the dynamics of organizational change. Participants will explore the opportunities and challenges of successfully leading complex organization change. Learn about the use of systems thinking in designing and leading complex change Gain an understanding for and practice skills to assess the current state of an organization and make the business case for change Develop abilities to plan and implement change The demonstrations of intervention strategies were most helpful, including the Diversity exercise. The design of the program in general was good, and the trainers were knowledgeable and flexible. Register Now: elearn.welingkar.org/ntlregistration Page 4
Many Organizations Have Invested in Employee Attendance* Including: Program Location All Global Organization Development Certificate Program sessions will take place at the Prin. L.N. Welingkar Institute of Management Development & Research in Mumbai. Aditya Birla Group BOC India CEAT Ltd SESC Ltd Hindustan Lever Ltd Hutchison Max Telcom ICICI Bank Outbound Training Polaris Software Lab Ltd Prudential Process Management Services RPG Texas Instruments Wipro Ltd *2005 NTL Institute OD Certificate Program (Bangalore, India) Address: Prin. L.N. Welingkar Institute of Management Development and Research Lakhamshi Napoo Road, Near Matunga (Central Rly.) Mumbai 400919, India www.welingkar.org Register Now: elearn.welingkar.org/ntlregistration Page 5
Program Faculty Pat Bidol-Padva, Ph.D. Dr. Patricia Bidol-Padva is an organizational development consultant and a mediator of complex multi-party disputes. She specializes in organizational transformation and renewal, and leadership development. Her diverse experience over twenty-five years includes consulting with clients in the United States, Canada, Europe, Asia and Israel. Dr. Bidol-Padva s consulting practice focuses on assisting CEOs, senior executives and their teams to effectively respond to real-world challenges and opportunities. Russ Forrester, Ph.D. Russ Forrester is a consultant in the field of human behavior and organization development with 35 years of experience. An organizational psychologist, he has worked in several large organizations in the public and private sectors. He has designed and implemented programs in organization development, executive development and training, leadership coaching, performance management, employee selection, and labor management relations. Kaye A. Craft, MBA Kaye Craft has more than twenty years of training and consulting experience with individuals, team and organizations in a variety of public, private and not-for-profit organizations. She is dedicated to helping people transform their situations in order to achieve their personal and organizational purposes and passions. Her consulting and training projects have included work in USA, England, Tanzania, Canada, Trinidad, Amsterdam, Curacao, Colombia, Hong Kong, Singapore, Denmark, South Africa, Azerbaijan, Australia, and Jamaica. Ollie Malone, Jr., Ph.D. Dr. Ollie Malone is a senior consulting executive specialized in talent and organization development. He is a business leader with a clear, bottom-line orientation. Dr. Malone is highly effective in engaging senior leadership in development initiatives in start-up organizations, maturing organizations, and declining organizations. He has significant pre- and post-merger and acquisition experience in numerous organizations both in the United States and abroad. Sushma Sharma, MA Sushma Sharma, a passionate learner, has more than 27 years of experience in the field of organization development. She is a mentor and a coach in helping leaders, leadership teams and organizations build competencies, learning abilities and nimbleness for achieving purposeful performance. She has impacted diverse communities and institutions which includes indigenous communities in North America, Indian Police and educational institutes. Her work has touched lives and organizations in US, UK, India and Asia-Pacific. Our instructor, was fabulous and insightful. She would push us to our "learning edge" and I liked that! Register Now: elearn.welingkar.org/ntlregistration Page 6
Admissions and Tuition The Global Organization Development (OD) Certificate Program is a specialized program with a limited number of seats. Therefore, all registrant applications will go through review. Application approval notifications will be sent within two weeks of registration and application receipt. To be considered for the program cohort, applications must be received no later than November 13, 2013. Travel and Lodging To allow for some evening work and to support team building and active attention to the cohort as an evolving group, participants are encouraged to stay overnight at any of the following nearby hotels. Ramee Guestline Dadar Opp. Swami Narayan Temple, Dadar (E), Mumbai, Mumbai 400014, India www.rameehotels.com/guestline-dadar Hotel Midtown Pritam 20-B Pritam Estate, Mumbai 400014, India www.midtown.pritamhotels.com ITC Grand Central, Mumbai 287, Dr. Babasaheb Ambedkar Road Parel, Mumbai 400012, India www.itchotels.in/hotels/itcgrandcentral.aspx Dadar Catering College Accommodation Swatantrya Veer Savarkar Marg, Dadar West, Mumbai, Maharashtra 400028, India www.ihmctan.edu Participants are responsible for their own travel and lodging. As this is a cohort program, participants remain as a group and experience each learning session together. For this reason, it is expected that participants attend every module and session. Tuition for the Global OD Certificate Program is Rs/INR 4,75,000 if paid in full by November 20, 2013. All taxes related to the program will be born by the participant. The program fee includes tuition and classroom materials including, but not limited to: workbooks, instruments and assessments. Additionally, the program fee includes breakfast, lunch, dinner, and snacks on all session days. Payment Options Program tuition may also be paid in installments. Total tuition for the installment option is Rs/INR 4,95,000. All taxes related to the program will be born by the participant. The installment payment schedule follows: Rs/INR 2,37,500 due by November 20, 2013. Rs/INR 1,18,750 due by February 5, 2014. Rs/INR 1,18,750 due by June 18, 2014. Cancellation Policy Once a participant s application is approved, any program payments made prior to the approval notification or proceeding it are non-refundable unless the Global OD Certificate Program is cancelled by the NTL Institute for Applied Behavioral Science. Registration and Application Submission To register and apply for the Global OD Certificate Program, complete the online process at: elearn.welingkar.org/ntlregistration. Page 7
Register Online Register at: elearn.welingkar.org/ntlregistration