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Conquering Data and Analytics Obstacles in Smart Utilities Copyright 2010 SAS Institute Inc. All rights reserved.

The Panel Kate Rowland Editor-in-Chief of Intelligent Utility Magazine Energy Central Alyssa Farrell Global Industry Marketing SAS Dr. Steven Pratt Sr. Director of Technology Architecture and Chief Technologist CenterPoint Energy Todd Pistorese Director - Power & Utilities OSIsoft 2 Copyright 2010, SAS Institute Inc. All rights reserved.

Market Overview Data analytics: Reaching beyond the obvious What s driving utilities need for effective data management and analytics? Kate Rowland Editor-in-Chief of Intelligent Utility Magazine Energy Central

A DATA EXPLOSION Pike Research has estimated that more than 250 million smart meters will be installed worldwide by 2015. Yole Développement noted in its June report that the top 15 North American AMI deployments alone represent roughly 41.1 million smart meters scheduled to be deployed by 2015.

DRIVERS Data explosion for smart meters Fuel price volatility Carbon tax implications Energy efficiency program mandates Regulators demands New user profiles -- Source: How Do You Put Smart Into the Smart Grid SAS White Paper

Alyssa Farrell Global Industry Marketing SAS 6 Copyright 2010, SAS Institute Inc. All rights reserved.

Global Challenge Focus beyond the here and now Executives must focus concurrently on 3 time horizons: 1. They must make the present business effective. 2. They must identify and realize the potential of the business. 3. They must make the present business into a different business for a different future. - Peter Drucker 7 Copyright 2010, SAS Institute Inc. All rights reserved.

Global Footprint SAS works with over 500 energy customers worldwide, including 160 investor-owned utilities in North America. Demand Forecasting Customer Segmentation Energy Trading Sustainability Asset Optimization Fraud / Theft of Service Load Forecasting Performance Management Predictive Maintenance 8 Copyright 2010, SAS Institute Inc. All rights reserved.

Existing and Future Technology Challenges Data Management Analytics Risk Management 9 Copyright 2010, SAS Institute Inc. All rights reserved.

Advanced Data Management New operating paradigm Manage quantity Ensure access Best Practices Embed quality routines Determine key derived variables Employ statistics to detect deviations, missing values, trends 10 Copyright 2010, SAS Institute Inc. All rights reserved.

Analytics Critical Applications Forecasting» Demand» Load Customer Segmentation Process Support Infrastructure Analytic Centers of Excellence 11 Copyright 2010, SAS Institute Inc. All rights reserved.

Risk Management Unique Challenges to Energy Risk Management Volatile Energy Price Fluctuations Physical and Financial Assets Fluctuating Demand Profiles Complex Credit, Market and Regulatory Risks 12 Copyright 2010, SAS Institute Inc. All rights reserved.

Speaker Introductions Dr. Steven Pratt Sr. Director of Technology Architecture and Chief Technologist CenterPoint Energy Todd Pistorese Director - Power & Utilities OSIsoft 13 Copyright 2010, SAS Institute Inc. All rights reserved.

Data Analysis, Intelligence, and Events in a Smart Utility System Dr. Steven P. Pratt, CTO, CenterPoint Energy CenterPoint Energy Confidential 14

CenterPoint Energy, Inc., headquartered in Houston, Texas, is a domestic energy delivery company that includes electric transmission & distribution, natural gas distribution, competitive natural gas sales and services, interstate pipelines and field services operations. The company serves more than 5 million metered electric and gas customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma, and Texas. Pipeline and field services play a key role in moving onshore gas to eastern U.S. markets. Competitive natural gas sales and services serves nearly 7,000 customers in the central and eastern U.S. Assets total approximately $20 billion. With about 8,600 employees, CenterPoint Energy and its predecessor companies have been in business for more than 130 years. Electric Transmission & Distribution Intrastate Pipelines Field Services Natural Gas Distribution Competitive Natural Gas Sales & Service CenterPoint Energy Confidential 15

Innovation Growth Regulation Workforce Environmental(s) Cost of operations Green effect Consumer awareness The Perfect Storm CenterPoint Energy Confidential

Implement Advanced Metering System (In Progress) Implement a Grid Automation System(In Progress) Combine these into an Intelligent Grid Solution What is the Intelligent Grid? The Intelligent Grid links electricity with communications and computer control to create a highly automated, responsive and resilient power delivery system. EPRI 2005 CenterPoint Energy s Response: We are building the most sophisticated customer service system in the world. CenterPoint Energy Confidential 17

It is not the technology that makes a utility Smart it is the innovation in its application. Smart Utility Systems are founded on the basic principle of maximizing customer service. Smart Utilities are comprised of Informational and Operational technologies but they are neither independent or fully distinguishable within the system. Conduit (Communications) and Content (data) provide both the interoperability and the inherent value in a Smart Utility System. CenterPoint Energy Confidential 18

Smart Utilities operate in four dimensions: Device Data Determination Decision System State Demand Dynamics Consumer Behavior The Role of Data Analysis, Intelligence, and Events in a Smart Utility System is to support decision making in such a manner as to ensure the objectives of the system are consistently and predictably met. Visibility, Sensing, & Responding Across the Grid is Key we needed to create Intelligence through End-to-End Data Integration CenterPoint Energy Confidential 19

CenterPoint Energy Confidential 20

Data Governance Audit Compliance Meta-data Management Master data management Information Security CenterPoint Energy Confidential 21

The business may not initially recognize the need for integrated analytics Analytics platform ownership and support Creation of analytical context Near real-time or real-time processing Solution must scale infinitely and without interruption Requires restructuring for data consistency and transparency CenterPoint Energy Confidential 22

Value now. Value over time. The Infrastructure & Analytics Story Copyright 2010, OSIsoft Inc. All rights Reserved. 23 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

OSIsoft Global Presence 24 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Touch Points of the Smart Grid DA & FA 25 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

What Makes a Grid Smart? Before Load Following Open water facet Supply and Demand Distribution Automation Segment improvements Interval Billing and Metering Tightly integrated market model Hardened architectural model and ideas Industry grows by iterations of better Meter reads to AMR, AMR to AMI Transmission SCADA to Distribution SCADA Technology typically outdated by installation Limited Security Zones Isolated operating areas After Load Shaping Dynamically changing system Every moment based on many variables Smart Grid Every segment optimized Real-time pricing, DR & DER, Selfhealing Real-time architecture & data Management of renewables Reinvents the Industry Mission to the moon>solid-state technology SmartGrid is our moon New Technology and Services Batteries & Home Multiple Security Zones Data moving from and to a variety of areas 26 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Beyond AMI: Real-time Infrastructure 27 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Gen, Purchase/Sell, Ancillary Service 28 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Variability of Wind Generation 29 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Solar Intermittency problem 30 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Transmission Reliability Effect 31 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Distribution Operational Data 32 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Non-operational Data 33 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Residential Customer Generation Total Load: 8MW 08/18/08/12:42:53 Will consumers install solar panels? Will consumers invest in a PHEV? Will consumers consider your Green house gasses and Carbon footprint? Control loops & micro grids Solar off Solar on PHEV off PHEV on High Usage Image shows a homes providing solar energy to the electric Grid while reducing demand. Med Usage Low Usage Neighborhoods that leverage Smart Grid technologies will reduces loads to achieve overall reliability and the enhance the smart consumption of energy. 34 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Visibility below the Substation ERP Data tied to Network Information and Visibility roll up 35 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Data, Data, Data and more Data 36 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

12 Points Scalability is critical for success. OSIsoft can run 20 million data streams (tags) of time series data at AMI 5 minute scan rates on a single Intel quad processor server. End-to-end visibility of the electric network is a significant value proposition that SmartGrid initiatives must capitalize on. OSIsoft is the preeminent historian supplier to utilities and interface with all the major SCADA vendor products. We re present in nearly all the largest utilities in North America. We see AMI data as an extension of operational data within the utility. SmartGrid Data needs context. We provide Analysis Framework (AF) which is a relational database meta-data and connectivity modeling environment that can associate PI Tags to elements in the AF models and link other applications such as GIS to the real-time source for advanced applications, event notification, and spatial viewing. AF scales to millions of elements in a network model on a single server. 37 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

12 Points cont d Historical SmartGrid data is not useful operationally if the network model changes are not kept in history. AF supports versioning and maintains any changes as the network grows or is reconfigured. No one can sort through all this data manually. OSIsoft provides event notification, and analysis tools such as our Advanced Compute Engine which can associate stored exception rules to AF elements and PI Tags. No one should manually maintain the association of new meters added to the Head End systems and new AMI meter instances in the MDMS. We provide Auto Point Sync with our interfaces to automatically create new PI Tags and AF elements as meters are added. 38 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

12 Points cont d Utilities must keep SmartGrid options open. The SmartGrid is evolving even as work begins. Today s decisions should not preclude alternatives in the future. OSIsoft builds interfaces (we have over 500 in our standard set today) to the major SmartGrid & AMI Systems and we ll continue to maintain these and create new ones as the market matures. We also are creating and will maintain Web Services to major Analytics, ERP and EAM systems such as SAS, SAP, and Maximo. OSIsoft is a secure infrastructure company. OSIsoft is all about secure infrastructure! We regularly submit new product releases to the Idaho National Labs and other agencies for thorough security evaluations. We are a primary generator and utility solution for meeting FERC CIP requirements for secure data management at utilities. SmartGrid should be considered strategic. We provide High Availability, Automatic failover, data buffering with every interface, and balancing of end user loading on the PI and AF servers. This is something we ve done for SCADA Operations Users and should be no less for SmartGrid users. 39 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

12 Points cont d Systems should be supported by the experts. For our part, OSIsoft provides Managed PI with every Enterprise Solution we sell. Our 7x24 Network Operations Center monitors the health and welfare of our customers PI servers, interfaces, and other critical components of the SmartGrid system in a non-invasive manner. We automatically maintain version releases, notify of any failure in the system and can provide automatic recovery as well. No customer should have to count tags, interface instances, number of servers or number of client licenses. OSIsoft offers an Enterprise Agreement. This is unlimited use of our products for the purposes of SmartGrid. Customers should have access to industry knowledge. OSIsoft has created a Center of Excellence which we have staffed with people who have a wealth industry best practices and OSIsoft product knowledge. OSIsoft is not primarily a services provider but can be counted on to be part of our customers initial design and system architecture meetings to help make the most out of the products we offer. 40 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Thank you todd@osisoft.com 41 Energy Central Webcast - 2010 Copyright 2010, OSIsoft Inc. All rights Reserved.

Art of the Possible What if you could help the business. Set energy prices to optimize greenhouse gas emissions Predict asset failures before they happen Personalize contact with customers What if you could help IT. Deliver analytic services to business users Make data more meaningful 42 Copyright 2010, SAS Institute Inc. All rights reserved.

Alyssa Farrell SAS Energy, Utilities & Sustainability Alyssa.Farrell@sas.com www.sas.com/industry/energy Copyright 2010 SAS Institute Inc. All rights reserved.