April 2014 Company Presentation
QSC AG at a glance QSC AG, Cologne, is one of the leading SME providers of ICT services in Germany QSC offers business customers and marketing partners an extensive range of ICT services and cloud services developed in-house for a wide range of applications QSC has its own cutting-edge network infrastructure as well as TÜV and ISO-certified data centers in Germany QSC AG is listed on the TecDAX and employs a workforce of some 1,700 people across Germany The Management Board of QSC AG comprises Jürgen Hermann (Chief Executive Officer), Barbara Stolz and Henning Reinecke 2
QSC AG: Facts & figures Revenues 2013: 455.5 million EBITDA margin 2013: 17.1 percent Employees: approx. 1,700 Company locations: 12 Headquarters: Cologne 3 Vision for 2016: Revenues: EBITDA margin: 25 percent 800 million to 1 billion Free cash flow: 120 150 million
QSC: Extensive ICT services for enterprises 30 years consulting experience High implementation expertise Vast SAP and Microsoft expertise Network-based voice and data communications Networking of sites (VPN) Mobile business processes IT and data center services Compliance with the strict German data protection regulations Software as a service Infrastructure as a service 4
Focusing on German SMEs since 1982 Local presence: All QSC data centers and sites are located in Germany German business customer support and more than 30,000 satisfied customers QSC s own cutting-edge voice and data infrastructure coupled with our own data centers form an outstanding basis for: All voice and data communications at the workplace End-to-end quality Secure cloud services in Germany Oberhausen Bremen Cologne (Headquarter) Data Centers Hamburg Hanover Frankfurt / Main Stuttgart Leipzig Dresden Nuremberg Munich Berlin QSC AG locations 5
QSC offers the highest data security As a German company, QSC complies with Germany s strict data protection regulations QSC has TÜV und ISO-certified data centers in Germany 6
end-to-end-quality and clear responsibility German high-end data centers Own voice-data network ICT services 7
and cloud services Made in Germany Workplace of the future M2M In-house developments Strategic IT alliances In-house developments Partners from science and industry Platform Infrastructure The QSC cloud platform QSC s own network and data center infrastructure 8
Three segments sell our ICT services Segment Direct Sales (B2B) Indirect Sales (B2B2B) Resellers (B2B2C) Telecoms Cloud Outsourcing Consulting Customized ICT services for companies with more than 500 employees Standardized ICT services for companies with 10 to 500 employees Preliminary products for resellers 9
Direct Sales (I) Telecoms Provision of custom broadband infrastructures via IP-VPN suited to the needs of the entire corporate communication Cooperation with certified partners in 200 countries 24/7 helpline in Germany Integration of Internet, fixed-line and mobile telephony Efficient and flexible voice telephony solutions from traditional telephony to cloud-based telephone systems Flexible end-to-end service level agreements Custom service packages for support 10
Direct Sales (II) Cloud & Outsourcing More than 10,000 m 2 TIER 3+ data center space in Germany, more than 100 Gbit/s network connections Planning, implementation and operation of efficient data centers to meet our customers needs Modular, high-availability housing solution for a fail-safe housing and connection of servers and IT systems Operation of SAP and Microsoft solutions, outsourcing of individual areas or the entire IT Hosting, storage und server services: Cloud, dedicated and virtual servers 11
Direct Sales (III) 12 Consulting SAP More than 250 dedicated SAP experts Certified as SAP Gold Partner More than 250 successful implementation projects Microsoft 200 dedicated Microsoft experts Microsoft Gold Certified Partner More than 50 successful implementation projects Implementation of Microsoft services such as private cloud services, communication & collaboration services, desktop services
Indirect Sales (I) 13 Telecoms Internet DSL access of up to 20 Mbit/s Wireless Local Loop (WLL) of up to 100 Mbit/s Preliminary SDSL and voice services for the business customer sector Telephony IP telephony from desk to the entire telephone system Mobile telephony for business customers VPN Virtual Private Network (VPN) based on MPLS/VPLS technology
Indirect Sales (II) Cloud & Outsourcing Cloud Services Services for the virtual cloud workplace (QSC -tengo) Collaboration services for business customers Network measurement system from the cloud (QSC -Analyzer) Data center services Housing of servers and IT systems in QSC data centers 14
Reseller TK & Cloud Preliminary ADSL2+ services for the private customer market (1&1, congstar, Tele2) Preliminary voice services for cable network operators Cloud services for private customer marketing 15
Reference Customers Banking & Insurance BITMARCK Holding Raiffeisen e-force Techniker Krankenkasse Reference Customers Energy & Public Sector Amprion Cofely Deutschland Vereinigung der Fernleitungsnetzb etreiber Gas e.v. GASCADE Gastransport GASPOOL Balancing Services Gasunie Deutschland & Co. KG Gastransport Nord Storengy Deutschland SWN Stadtwerke Neumünster Reference Customers Retail & Consumer Goods 16 Iwan Budnikowsky & Co. KG EDEKA ZENTRALE AG & Co. KG Imperial Tobacco Limited MDM Münzhandelsgesel lschaft mbh & Co. KG Tchibo Theo Wormland & Co. KG
Reference Customers Customer Service Gasunie Deutschland & Co.KG Imperial Tobacco Limited Storengy Deutschland SWN Stadtwerke Neumünster Tchibo Reference Customers Professional Services Amprion Gasunie Deutschland & Co.KG Imperial Tobacco Limited Tchibo Techniker Krankenkasse Reference Customers SAP Amprion Iwan Budnikowsky & Co.KG Cofely Deutschland EDEKA ZENTRALE AG & Co. KG Harry-Brot Imperial Tobacco Limited MDM Münzhandelsgesellschaft mbh & Co. KG SportScheck Storengy Deutschland Tchibo 17
Reference Customers Housing & DC Services ad pepper media Computec Media AG DATEV eg easycash Imperial LEO StayFriends Tobacco Limited united-domains AG Reference Customers WAN/TC Deutsche Post AG DRK- Landesverband Nordrhein e.v. Germania Fluggesellschaft mbh Infoscreen meetyoo conferencing n-tv Nachrichtenfern sehen Reference Customer tengo Vereinigung der Fernleitungsnetzbetreiber Gas e.v. 18
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