e-government Common Platform in Taiwan GSP Team Report RDEC(Research Development, Evaluation Commission), Executive Yuan, Taiwan Presented by: Yao-ming Yeh (ymyeh@ice.ntnu.edu.tw) 1
Agenda Background: Taiwan e-government Program Vision: Common Platform Roadmap Strategy : Central GSP vs. Distributed mgsp Implementation GSP Solution Architecture mgsp Solution Architecture Results and Benefits 2
Background: e-government Program e-government Program is a part of e-taiwan project (2002-2007), which is composed of e-government, e-industry, e- Society, and e-infrastructure. (Challenging 2008!) The e-government Program aims for putting all government agencies and government employees online, placing 1,500 government application services online, and eliminating all household and land registration certificates. This program aims to link all government agencies through networking and to provide versatile Internet-based services as the e-government system. Built e-government Common Platform as a Gateway System. Its function is to integrate interdepartmental information and simplify related operational processes. 3
Background: Goals of e-government To provide online services to all agencies and civil servants via the Government Service Network (GSN). To encourage the government workforce at all organizational levels to take advantage of the Internet to conduct administrative business and provide public service in a more efficient manner. To promote communication and document interchange between organizations at different levels. To improve the convenience and efficiency of government services and extend the spatial and temporal coverage of government services by providing 1,500 Internet-based application services and one-stop processing services. 4
Vision: e-government Vision To employ information and communications technology in support of government reengineering, provide innovative services, improve administrative efficiency, and raise the quality of public service. To enable government agencies, businesses, and the public to conveniently obtain a variety of government services via a broad range of channels at any time and place, and to provide integrated, innovative interdepartmental services. 5
Vision: Common Platform Roadmap Standard Service Integration eform Standard Mata Data Standard Message Interchange Standard G2C 2 Services G2C/G2G 4 Services G2C/G2G/G2E 6-8 Services G2C/G2B 8-10 Service Operation Developing Phase I Phase II Phase III Phase IV Promotion Training Operation Infrastructure Architecture Functional Integration Interoperability Service/SLA Call Center System Build Backup System Portal Integration Content Directory Center UDDI Service Payment IP/IR Integration mgsp Service/SLA CMMI Level 2 Service Improved Wireless Portal Wireless Payment Personalize Collaboration Service Distributed SSO CRM Enterprise Service Personalize Service Knowledge Mgr. Service Improved CRM DSS Security Authentication Authorization Privacy Reliability 6
Strategy: Standardize and Streamline egovernment Services To Provide a single integrated view of the government Single sign-on Service Registration Service Integration Electronic Payment To Solve many of the tough problems faced individually by departments Strengthens government on-line services Integrate with the e-government entrance website Provides various service channel for e-government services Accelerates the implementation of e-integrated Service 7
Strategy : Central Common Platform (GSP) at egovernment Gateway Site Users Government Portal Service Entry A&A Service Reg. Service Directory Service e-payment Gateway Banking GDS/GPKI Service Integration Information Interchange Infra. Operation Customer Service Desk System Maintenance Legacy Interface Back-end System 8
Strategy : Distributed Common Platform System (mgsp) at Department/County Site Department A Services Legacy System mgsp Department B Services Legacy System mgsp Department C Services Legacy System mgsp Share Services Standard Interchange Msg Spec. Government Service Platform (GSP) Platform Core Module Gateway & Portal Standardize interface User Font-end Application MyeGov Portal Innovation Service Portal Innovation services 9
Implementation: Government Service Platform Module PT SE RS OID Registration and Service Registration and Organization Registration and Community Registration and Users Registration and I3 LS CMS Community Services Personalization Search Engine Message Broker GUI DS AA SI EP Government Organization Directory Service Organization Department Directory Service Authentication and Authorization SSO Service Flow Edit and Service Version Electric Payment User Directory Service Application Systems Directory Service Client Side Security Module AA Information Storage Service Flow Execution Payment Gateway Pipeline Tool Message Process Pipeline Reliable Message Transport Outbound Channel Inbound Channel Exception Process Platform Message Exchange Operation Trace Interface Gateway OM System Data Notification Service System Message System Configuration 10
Implementation: Government Service Platform Technology eservice Transport Protocol (Web Service): Standard: WS-I: Base Profile 1.0, WS-Security Module: Innovation Application<->Portal<->Service Entry,I3<->LI Schema: Information Interchange specification of Inter-department (Taiwan Government Standard) Government PKI: Standard:X509 v3 Certificate, OCSP for on-line verify Module: Client->AA->Root CA Directory Data Exchange: Standard: LDAP (Synchronize Mode), LDIF/DSML (Async. Mode) Module: GDS->PDS->LDS epayment Transport Protocol : Standard: ISO8583(Credit Card), Trip-Combo Card Module: Client->Payment Gateway-> Cleaning House (FISC/Union Credit Center) 11
Implementation: mini Government Service Platform Module GSP mpt CMS Community Services Personalization Search Engine mse Message Broker GUI mom mrs mds maa msi OID Registration and Service Registration and Organization Registration and Government Organization Directory Service Organization Department Directory Service Authentication and Authorization SSO Service Flow Edit and Service Version System Data Notification Service Community Registration and Users Registration and User Directory Service Application Systems Directory Service Client Side Security Module AA Information Storage Service Flow Execution mi3 Data Security Managem net Reliable Message Transport Outbound Channel Inbound Channel Exception Process System Message System Configuration LI Data Security Managem net Platform Message Exchange Interface Gateway Operation Trace Local -LS Remote-LS 12
Implementation: mini Government Service Platform Technology eservice Transport Protocol (Web Service): Standard: WS-I: Base Profile 1.0, WS-Security Module: Innovation Application<->mPT<->mSE <->msi <-> mi3<->li Schema: Information Interchange specification of Inter-department (Taiwan Government Standard) Government PKI: Standard:X509 v3 Certificate, OCSP for on-line verify Module: Client->mAA->Root CA Directory Data Exchange: Standard: LDAP (Synchronize Mode), LDIF/DSML (Async. Mode) Module: GDS->PDS->LDS Open System Software Flexible Hardware Architecture 13
Results and Benefits-GSP Government Service Platform (GSP) has been becoming the core operation platform of Taiwan e- Government providing cross-department SSO services. providing integration of web services. providing on-line e-payment services. providing cross-department data inter-change services. providing national directory services. current operation achievements : 1,126,745 members. 15 government applications using SSO services. 18 government applications using e-payment services. 9 government applications using data inter-change services. 5 major government web-ir applications are going to serve. 14
Results and Benefits-mGSP mini Government Service Platform (mgsp) has been built and a trial site of using mgsp is also completed. The e-services of YunLin County based on mgsp are completed. Several application projects of using mgsp are on going. An advanced enhancement plan of mgsp is also undertook. 15