Kaspersky Anti-Virus >> Enterprise Proof of Concept (PoC) Request Form
Dear Kaspersky Lab Prospect, To facilitate the proof of concept (PoC) process, we require the following form which documents your business drivers, success criteria, and technology infrastructure to be filled out. Once you have carefully reviewed and completed this PoC request form, please email it to your Reseller/Partner or Kaspersky Lab Sales Representative, along with any questions or required Non-Disclosure Agreement documentation. Once received, your Sales representative will request trial keys and forward them to the designated contact and schedule a meeting to review this document, finalize the success criteria, and schedule the PoC with your preferred Reseller/Partner. If you require clarification on specific questions, please contact your Sales or Technical representative. We look forward to working with you to prove that Kaspersky Lab can meet or exceed your Anti-Malware expectations. Sincerely, Your Kaspersky Lab Team Page 2
Table of Contents General PoC Information...4 Primary Customer Contacts...5 Additional Key Customer Contacts...5 Business Requirements and Drivers...6 Success Criteria...7 Proof of Concept Scope...8 Sample Proof of Concept Tasks...9 Preparation Steps...9 Day 1 Installation/Configuration...9 Day 2 Knowledge Transfer... 10 Appendix A: Additional Web Resources... 11 Appendix B: Supported Platforms... 12 Page 3
General PoC Information Customer Name:... Customer Department:... Address where the PoC is to be conducted:... PoC Target Start Date:... PoC Target End Date:... Product(s) to be evaluated: Number of nodes: Kaspersky Administration Kit (required for client management) Kaspersky Anti-Virus for Windows Workstations Kaspersky Anti-Virus for Windows Servers Kaspersky Anti-Virus for Windows Server Enterprise Edition Kaspersky Anti-Virus for Linux Workstations Kaspersky Anti-Virus for Linux File Servers Kaspersky Endpoint Security for Mac Kaspersky Endpoint Security for Smartphone Kaspersky Anti-Virus for Novell NetWare Partner/Reseller Sales Representative:... Partner/Reseller Pre-Sales Engineer:... Kaspersky Sales Representative:... Kaspersky Pre-Sales Engineer:... Page 4
Primary Customer Contacts Name Title Office Phone Mobile Phone Fax Number Email Address Primary Business Contact Name Title Area of Expertise Office Phone Mobile Phone Fax Number Email Address Primary Technical Contact Additional Key Customer Contacts Name Title Phone Email Address Page 5
Business Requirements and Drivers Please provide answers to the following questions regarding your specific Business Requirements and Drivers: 1. What business problems are you trying to solve? (e.g. Regulatory, Audit Finding/Compliance, Budgetary, Business Intelligence/Reporting) 2. What other alternative hardware or software controls are being considered? 3. Are you currently running an Anti-Malware solution?... Which one(s) and when do your current licenses expire? What challenges or limitations are you currently experiencing with your existing Anti-Malware solution? 4. Are you currently evaluating or planning to evaluate competing software solutions?... Which ones? 5. What are your desired implementation timelines? 6. Are you working with a specific Kaspersky Lab partner, reseller, or systems integrator? 7. What have you heard about Kaspersky Lab that is appealing to you? 8. Is budget allocated for this project?... If so, what is the budget?... 9. Who is the executive sponsor of this project? 10. What is the cost to your organization if you do nothing to address the current identified business problems? Page 6
Success Criteria Please list the top 3-5 items that must be proven to consider this proof of concept a success. (Common customer success criteria are listed below as examples, but please replace with your specific success criteria.) Examples: 1. Detection and Removal capabilities 2. Client performance improvements (e.g. reduced footprint, reduced CPU utilization) 3. Migration/incompatible application removal capabilities 4. Device Control (e.g. prevention of the use of removable storage devices) 5. Remote deployment 6. Active Directory integration 7. Proactive Protection 8. Reporting and Notification capabilities 9. Hierarchical management structure 10. Single management console across all supported OS platforms 1... 2... 3... 4... 5... Page 7
Proof of Concept Scope Which client/server components of Kaspersky Anti-Virus will be in-scope for your PoC? Kaspersky Admin Kit (required to manage Kaspersky Anti-Virus clients) Remote Update Agents Cisco NAC Posture Validation NAP SNMP Kaspersky Anti-Virus for Windows Servers Kaspersky Anti-Virus for Windows Servers Enterprise Edition (Enhanced protection for critical application servers, including Windows Terminal & Cluster servers) Kaspersky Anti-Virus for Windows Workstations File Anti-Virus Mail Anti-Virus Anti-Spam Web Anti-Virus Proactive Defense Anti-Spy Anti-Hacker (Firewall and IDS) Device Access Control Kaspersky Endpoint Security for Smartphone Kaspersky Anti-Virus for Linux Servers Kaspersky Anti-Virus for Linux Workstations Kaspersky Endpoint Security for Apple Mac OS X Kaspersky Anti-Virus for Novell NetWare Page 8
Sample Proof of Concept Tasks This section will describe the typical tasks in a two day proof of concept installation using the assumption that a single OS platform is being evaluated. Additional time will be required to evaluate each client platform. Preparation Steps Sign Kaspersky Lab Evaluation Agreement and Non-Disclosure Agreement (if applicable) Business and technical decision makers approve proof of concept scope and success criteria Confirm receipt of license key Confirm availability of equipment that will be used for the PoC Confirm availability of the customer technical resource Confirm business permission to make necessary configuration changes to accommodate the PoC Delivery of any specific use cases to Kaspersky Lab in advance of arrival Day 1 Installation/Configuration Activities/Goals Kaspersky Lab and/or Partner/Reseller team arrives on-site Meet with business and technical decision makers to reconfirm scope and success criteria Install Kaspersky Admin Kit 1 hour Install SQL database or integrate with existing database Note: SQL Server 2005 Express is shipped with Kaspersky Admin Kit Configure Kaspersky Admin Kit 1 hour i. Activate License ii. Configure E-mail Notification iii. Configure initial policies iv. Download AV updates Create Kaspersky Network Agent and Anti-Virus packages 1 hour Deploy Kaspersky Network Agents and Anti-Virus packages 1 hour Configure reports and notifications 1 hour Demonstration of specific use cases 2-3 hours Customer Resources Required Primary technical contact Server System Administrators as needed Desktop System Administrators as needed Firewall Administrator as needed Page 9
Database Administrator as needed Assumptions Windows Server to be used for the Kaspersky Admin Kit is ready upon arrival Server to be used for the SQL database is ready upon arrival (can be the same server as the Kaspersky Admin Kit, or an existing SQL server) Test server and workstation clients on the specified operating system platforms ready upon arrival Day 2 Knowledge Transfer Activities/Goals Continue demonstration of specific use cases 2 hours Kaspersky Lab Architecture discussion with architecture decision makers 1-2 hours Include up to 6 people related to IT architecture Kaspersky Lab functional demonstration for security analysts 1-2 hours Include up to 6 people related to day to day security operations Kaspersky Lab functional demonstration for business users 1 hour Include up to 6 people who will use reports or dashboards for security information Transfer of Knowledge prior to wrapping up on-site visit 1 hour Customer Resources Required Primary technical contact Additional users attending presentations Assumptions Presentation room large enough for presentations to 6 people with projection equipment and a Windows machine running the Kaspersky Lab Admin Kit management console Specific use cases were provided in advance Page 10
Appendix A: Additional Web Resources Support and Training Links Kaspersky Lab Business Products Technical Support http://support.kaspersky.com/corporate (Documentation for each product along with product downloads can be found here) Kaspersky Lab Support Services and Contacts http://support.kaspersky.com/support Kaspersky Lab User Forum http://forum.kaspersky.com/index.php?act=idx Kaspersky Lab Training and Certification http://support.kaspersky.com/learning/courses Information and Tools to Combat Malicious Programs http://support.kaspersky.com/viruses Virus Submission http://support.kaspersky.com/virlab/helpdesk.html Virus News & Information Links Threat Post - Kaspersky Lab Security News Service http://threatpost.com Secure List - Threat Analysis and Statistics http://www.securelist.com Page 11
Appendix B: Supported Platforms Hardware and Software System Requirements To ensure proper functioning of Kaspersky Admin Kit 8.0, the computer should meet these minimum requirements: General requirements: 1 GB of free disk space Data Access Components (MDAC) 2.8 or later or Windows DAC 6.0 Database Management System: SQL Express 2005, SQL Express 2008, SQL Express 2008 R2, SQL Server 2005, SQL Server 2008, SQL Server 2008 R2 or MySQL Enterprise Note: The Kaspersky Administration Kit cannot be installed on a WSUS server Platform Supported Operating System System Requirements Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Server 2003 Windows Server 2003 x64 Windows Server 2008 (Deployed in the Server Core mode) Windows Server 2008 x64 (Service Pack 1 or higher) Windows Server 2008 R2 (Deployed in the Server Core mode, Service Pack 1 or higher) Processor with operating frequency 1 GHz or higher Processor with operating frequency 1 GHz or higher Processor with operating frequency 1 GHz or higher Windows XP Windows Vista Windows 7 Windows Server 2008 R2 x64 (Deployed in the Server Core mode, Service Pack 1 or higher) Windows XP Professional (Service Pack 2 or higher) Windows XP Professional x64 (Service Pack 2 or higher) Windows Vista (Service Pack 1 or higher) Windows Vista x64 (Service Pack 1 or higher) Processor with operating frequency 1 GHz or higher Processor with operating frequency 1 GHz or higher Windows 7 Processor with operating frequency 1 GHz or higher Page 12
To ensure proper functioning of Kaspersky Anti-Virus 6.0 for Windows Servers, the computer should meet these minimum requirements: General requirements: Internet Explorer 6.0 or higher (for updating application databases and program modules via the Internet) Windows Installer 2.0 or higher 300 MB free disk space Platform Supported Operating System System Requirements Windows 2000 Server Windows Server 2003 Windows Server 2003 R2 Windows Small Business Server 2003 Windows Server 2008 Windows 2000 Server/Advanced Server (Service Pack 4 Rollup 1) Windows Server 2003 Standard/ Enterprise (Service Pack 2) Windows Server 2003 x64 Standard/ Enterprise (Service Pack 2) Windows Server 2003 Standard/ Enterprise Windows Server 2003 x64 Standard/ Enterprise Intel Pentium 400 MHz 32-bit (x86) or higher (or a compatible equivalent) Intel Pentium 400 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) Intel Pentium 400 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) Windows Small Business Server 2003 Intel Pentium 400 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) Windows Small Business Server 2003 Windows Server 2008 Standard/ Enterprise (Service Pack 1 or higher) Intel Pentium 1 GHz 32-bit (x86) / 1.4 GHz 64-bit (x64) processor, or higher (or a compatible equivalent) 1 GB free RAM Windows Server 2008 R2 Small Business Server 2008 Windows Essential Business Server 2008 Windows Server 2008 x64 Standard/ Enterprise (Service Pack 1 or higher) Windows Server 2008 R2 Standard/ Enterprise (Service Pack 1 or higher) Windows Server 2008 R2 x64 Standard/ Enterprise (Service Pack 1 or higher) Windows Small Business Server 2008 Windows Small Business Server 2008 x64 Windows Essential Business Server 2008 Windows Essential Business Server 2008 x64 Intel Pentium 1 GHz 32-bit (x86) / 1.4 GHz 64-bit (x64) processor, or higher (or a compatible equivalent) 1 GB free RAM Intel Pentium 1 GHz 32-bit (x86) / 1.4 GHz 64-bit (x64) processor, or higher (or a compatible equivalent) 1 GB free RAM Intel Pentium 1 GHz 32-bit (x86) / 1.4 GHz 64-bit (x64) processor, or higher (or a compatible equivalent) 1 GB free RAM Page 13
To ensure proper functioning of Kaspersky Anti-Virus 6.0 for Windows Workstations, the computer should meet these minimum requirements: General requirements: Internet Explorer 6.0 or higher (for updating application databases and program modules via the Internet) Windows Installer 2.0 or higher Platform Supported Operating System System Requirements Windows 2000 Professional Windows XP Professional Windows Vista Windows 7 Windows 2000 Professional (Service Pack 4 Rollup 1) Windows XP Professional (Service Pack 2 or higher) Windows XP Professional x64 (Service Pack 2 or higher) Windows Vista Business/Enterprise/ Ultimate (Service Pack 1 or higher) Windows Vista Business/Enterprise/ Ultimate x64 (Service Pack 1 or higher) Windows 7 Professional/Enterprise/ Ultimate Windows 7 Professional/Enterprise/ Ultimate x64 Intel Pentium 300 MHz 32-bit (x86) or higher (or a compatible equivalent) 256 MB free RAM Intel Pentium 300 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) 256 MB free RAM Intel Pentium 800 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) Intel Pentium 800 MHz 32-bit (x86) / 64-bit (x64) processor, or higher (or a compatible equivalent) Page 14
To ensure proper functioning of Kaspersky Anti-Virus 8.0 for Linux File Servers, the computer should meet these minimum requirements: General requirements: Intel Pentium II processor, 400 MHz or higher 512 MB RAM 2 GB free disk space Perl interpreter version 5.0 or higher (http://www.perl.org) The which utility installed (from the OS distribution package) Prerequisite software packages installed (gcc, binutils, glibc-devel, make, ld) Linux kernel sources for compiling Kaspersky Anti-Virus modules libc6-i386 module should be installed on 64-bit Debian and 64-bit Ubuntu prior to installing Kaspersky Anti-Virus lib32 package should be installed on 64-bit FreeBSD prior to installing Kaspersky Anti-Virus Supported 32-Bit Linux Operating Systems: Red Hat Enterprise Linux 6 Server 2.6.32-71.el6.i686 Red Hat Enterprise Linux 5.5 server 2.6.18-186.el5 Fedora 13 2.6.33.3-85.fc13.i686.PAE CentOS-5.5 2.6.18-194.el5 SUSE Linux Enterprise Server 10 SP3 2.6.16.60-0.54.5-default SUSE Linux Enterprise Server 11 SP1 2.6.32.12-0.7-pae Novell Open Enterprise Server 2 SP2 2.6.16.60-0.54.5-default OpenSUSE Linux 11.3 2.6.34-12-desktop Debian GNU/Linux 5.0.5 2.6.26-2-686 Mandriva Enterprise Server 5.1 2.6.27.45-desktop-1mnb Ubuntu 10.04 Server Edition 2.6.32-21-generic FreeBSD 7.3-RELEASE FreeBSD 8.1-RELEASE Supported 32-Bit Linux Operating Systems: Red Hat Enterprise Linux 6 Server 2.6.32-71.el6.x86_64 Red Hat Enterprise Linux 5.5 server 2.6.18-194.el5 Fedora 13 2.6.33.3-85.fc13.x86_64 CentOS-5.5 2.6.18-194.el5 SUSE Linux Enterprise Server 10 SP3 2.6.16.60-0.54.5-default Page 15
SUSE Linux Enterprise Server 11 SP1 2.6.32.12-0.7-default Novell Open Enterprise Server 2 SP2 2.6.16.60-0.54.5-default OpenSUSE Linux 11.3 2.6.34-12-desktop Debian GNU/Linux 5.0.5 2.6.26-2-amd64 Ubuntu 10.04 Server Edition 2.6.32-21-generic FreeBSD 7.3-RELEASE FreeBSD 8.1-RELEASE To ensure proper functioning of Kaspersky Anti-Virus 5.7 for Linux Workstations, the computer should meet these minimum requirements: General requirements: Intel Pentium processor, 133 MHz or higher 64 MB RAM 100 MB free disk space Perl interpreter version 5.0 or higher (http://www.perl.org) The which utility installed (from the OS distribution package) The webmin package installed (for remote web management) Not mandatory Supported 32-Bit Linux Operating Systems: Red Hat Enterprise Linux 5.2 Server \ Desktop (kernel 2.6.18-92) Fedora 9 (kernel 2.6.25) SUSE Linux Enterprise Server \ Desktop 10 SP2 (kernel 2.6.16.60-0.21) Novel Open Enterprise Server 2 (kernel 2.6.16.46-0.12) OpenSUSE Linux 11.0 (kernel 2.6.25) Debian GNU/Linux 4.0 r4 (kernel 2.6.24) Mandriva Corporate Server \ Desktop 4 (kernel 2.6.12) Ubuntu 8.04.1 Server Edition \ Desktop Edition (kernel 2.6.25) Linux XP Enterprise Desktop 2008 (2.6.25.10-47.3.lxp2008) Supported 64-Bit Linux Operating Systems: Red Hat Enterprise Linux 5.2 Server \ Desktop (kernel 2.6.18-92) Fedora 9 (kernel 2.6.25) SUSE Linux Enterprise Server \ Desktop 10 SP2 (kernel 2.6.16.60-0.21) OpenSUSE Linux 11.0 (kernel 2.6.25) Page 16
To ensure proper functioning of Kaspersky Endpoint Security 8 for Smartphone, the smartphone device should meet these minimum requirements: General requirements: Symbian, Windows Mobile or RIM Blackberry smartphone Supported Symbian Operating System Versions: Symbian OS 9.1 Symbian OS 9.2 Symbian OS 9.3 Supported Windows Mobile Operating System Versions: Windows Mobile 5.0 Windows Mobile 6.0 Windows Mobile 6.1 Windows Mobile 6.5 Supported Blackberry Operating System Versions: Blackberry 4.5 Blackberry 4.6 Blackberry 4.7 Blackberry 5.0 The application has been tested on the following devices: Nokia: E61, 6290, 5500, N95, 3250, E50, E60, N71, N81, N91, N73, E65, 6220, N78, E71 HTC: 710S, S620HP: ipaq 514, S100, HW 6915 Eten: m600, x800 Toshiba: G900 Blackberry Storm, Bold, Curve 8900, Curve 8520, Storm 9530 Page 17
To ensure proper functioning of Kaspersky Endpoint Security 8 for Mac, the computer should meet these minimum requirements: General requirements: Apple Mac computer with Intel processor 1 GB RAM 500 MB free disk space CD/DVD-ROM (for installing Kaspersky Endpoint Security 8 for Mac from a CD disk) Supported Apple Mac Operating Systems: Mac OS X 10.4.11 Mac OS X 10.5 Mac OS X 10.6 Mac OS X Server 10.6 Page 18
To ensure proper functioning of Kaspersky Anti-Virus 5.7 for Novell NetWare, the computer should meet these minimum requirements: General requirements: Tomcat servlet container (for installation and operation of the web module) All servers and workstations from which management is performed should support the TCP/IP protocol At least 32 MB free disk space Supported Operating System Novell NetWare 6.5 SP3 or later Novell NetWare 6 SP3 or later Novell NetWare 5.x SP6 or later System Requirements Intel Pentium CPU or higher 32 MB free RAM Intel Pentium CPU or higher 32 MB free RAM Intel Pentium CPU or higher 32 MB free RAM Note: Kaspersky Anti-Virus 5.7 for Novell NetWare installed on Novell NetWare 5.x cannot be managed remotely through Kaspersky Administration Kit 8.0 Kaspersky Lab 500 Unicorn Park Woburn, MA 01801 866.563.3099 smbsales@kaspersky.com www.kaspersky.com www.threatpost.com Page 19