Enterprise Mobility Management
Different Devices & Platforms Your Mobile Environment is Becoming Complex Smartphones Tablets Rugged Devices Desktops & Laptops Peripherals Corporate-owned BYOD Shared Corporate Resources Email Apps Wi-Fi Content Browsing VPN Access and Control Device Management Application Management Rugged Management Email Management Content Management Laptop Management Email Infrastructure SDK Certificates & PKI Content Filtering VPN Connection Directory Services Wi-Fi Networks Malware Anti-Virus Content Repositories SIEM Network & Security Cloud On Premise Servers SQL DNS DHCP 2
You Have Multiple Mobile Initiatives Going On Enforce Governance Policies Deliver Best-in-Class Mobile Services Mobilize a Business Process Collaborate Across the Extended Enterprise IT Process Automation Comply with Industry Regulations Extend Backend Systems to Mobile Digitize Content and Paper-based Workflows Technology Migration or Refresh Enhance the Customer Experience Global Operations and Scale Ensure Data Security Secure BYOD Program Device Ownership and Use Cases 3
Our mission is to simplify enterprise mobility.
Single Pane of Glass Manage any device, anywhere in the world, from a single console 5
Scale and Multitenancy Absorb fragmentation within your corporate infrastructure 6
Intuitive Console Interface Software that is powerful, yet easy to use 7
It takes a lot of technology to create the illusion of simplicity.
R&D Investments Enable Us to Innovate Fast AirWatch App Catalog for Mac OS X Diagnostics Dashboard for Enterprise Integration New QNX MDM Agent Motorola Fusion Wi-Fi Support Support for ios 8 New UI and Management Capabilities for Self-service Portal Smart groups for profiles and compliance polices VMware Workspace Portal and AirWatch App Catalog Integration Volume Purchase Program Enhancements Support for Check Point Mobile and OpenVPN AirWatch Protection Agent for Windows PC Highlights from AirWatch 7.3 Release 9
Instant Support for ios 8 and Mac OS Yosemite Newly expanded TestFlight Handoff New queries Calendar enhancements Notification center widget Per message S/MIME Expanded data protection Extensibility Touch ID Integration Always-on VPN Content filtering APIs Enhanced ios mail Cloud Kit Certificate-support for SSO Third-party keyboards 10
Instant Support for Android 5.0 Lollipop Security-Enhanced Linux (SELinux) Nexus 6 and Nexus 9 devices Timed Do Not Disturb Unified Android Ecosystem Malware Protection 5,000 New APIs Material Design User Interface Google Drive for Work Bluetooth password unlock Partition for Work and Personal Android for Work Work Between Devices 11
Our company DNA is the perfect mix of innovation and execution.
Company Facts 2,000 employees 150 countries 17 languages 11 global offices 14000 12000 10000 8000 6000 4000 2000 0 Q1 2012 Q2 2012 Q3 2012 Q4 2012 14,000 customers and growing Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Our Mission: Simplify Enterprise Mobility TM 13
Global Presence Toronto Akron, Ohio DC Milton Keynes Tokyo China Atlanta Miami Bangalore Singapore Melbourne 14
More than 14,000 Customers Around the World 6 of the Top 10 Big Pharma 2 of the Top 3 Worldwide Hotel Groups 3 of the Top 5 World s Largest Energy Firms 4 of the Top 5 Fortune 500 Companies 9 of the Top 10 United States Retailers 3 of the Top 5 US Nationally Ranked Universities 4 of the Top 5 Global CPG Companies 6 of the Top 10 World s Biggest Airlines 5 of the Top 10 Medical Device Companies 15
A Leader in Enterprise Mobility Management & Security AirWatch, a LEADER in 2014 Gartner Magic Quadrant for Enterprise Mobility Management A LEADER in IDC MarketScape: Worldwide Enterprise Mobility Management Software 2014 Vendor Assessment LEADER in The Aragon Research Globe for Enterprise Mobile Management Software, 2014 LEADERSHIP PLACEMENT in Ovum Decision Matrix: Selecting an Enterprise Mobility Management Solution, 2014-15 Figure 1. Magic Quadrant for Enterprise Mobility Management Suites CHAMPION in Frost Industry Quotient (IQ): Australian Mobile Device Management Market 2014 Source: Gartner, Inc., 2014 Magic Quadrant Report for Enterprise Mobility Management, Terrence Cosgrove, et al, June 3, 2014. Source: : IDC MarketScape: Worldwide Enterprise Mobility Management Software 2014 Vendor Assessment, by Stacy K. Crook, Sept 2014, IDC Doc#251379 This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from AirWatch. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Copyright Copyright 2014 AirWatch, 2014 AirWatch, LLC. LLC. All All rights reserved. Proprietary & Confidential. & Confidential. 16
VMware Strategic Priorities End-User Computing Private Cloud Hybrid Cloud Public Cloud Software-Defined Data Center
End User Computing Vision Secure Workspace for Work at Speed of Life Desktop Laptop Tablet Phone Machine
From Data Center to Device Desktop Laptop Tablet Phone End-User Computing Desktop Mobile Workspace Services Compute Storage Networking Software-Defined Data Center Software-Defined Management & Automation Data Center Virtualized Infrastructure Hybrid Cloud Computing
We ve developed a platform you can grow into rather than grow out of. 20
Comprehensive Enterprise Solutions Manage the Device Manage the Workspace Apps Content Email Browsing 21
For Unified Endpoint Management Every Endpoint Every OS Every Use Case Mobile Devices Laptops Corporate BYOD Rugged Devices Printers & Peripherals Shared Line of Business 22
Built From the Ground Up on a True Platform One Platform One Code Base One Console Unified Solution 23
Mobile Device Management A simplified, efficient way to view and manage all devices from the central admin console Single management console Interactive dashboards for real-time device and user information Support for all major platforms and device types Remote commands and over-the-air management Simple enrollment for users or IT Global and granular management Management based on ownership, group and role Role-based access for administrators Advanced logging and reporting capabilities
Mobile Application Management Acquire, distribute, secure and track mobile applications with AirWatch Mobile Application Management Full application lifecycle management Intuitive, easy-to-navigate app catalog Flexible options for app containerization Advanced connectivity, authentication, security and analytics features Comprehensive app ecosystem 25
Integrated Workspace Portal & App Catalog User Users navigates access to apps a unified with one catalog click SSO context from specific any browser, or to directly the device from they device are using home screen 26
AirWatch Mobile App Ecosystem Enterprise App Tools ISVs 3 rd Party Developers mbaas APM/Analytics MADPs RADs Build Servers Testing AirWatch Apps Scanning Email Content Browser Chat Video Tunnel Classroom Management 27
Mobile Content Management Enterprise-grade security policies and data loss prevention (DLP) Flexible content storage in the cloud or existing repositories Content sharing, editing, feedback and peer collaboration Content dashboard and analytics with complete audit trails Integrated solution developed on the AirWatch EMM platform Device-aware file distribution, access and compliance with MDM Mobile Application AirWatch Secure Content Locker Desktop Client AirWatch Secure Content Locker Sync Web AirWatch Self-Service Portal 28
Mobile Email Management Deliver comprehensive security for corporate email infrastructures with AirWatch Mobile Email Management Email Platform Integration Microsoft Exchange 2003/2007/2010/2013 Lotus Notes Novell GroupWise Office365/BPOS Google Apps AirWatch Inbox Enterprise-grade security Advanced DLP Intuitive user experience Flexible deployment Attachment security Calendar and contacts 29
Mobile Browsing Management Kiosk Devices Enable secure browsing and configure customized settings to meet your unique business and end-user needs with AirWatch Mobile Browsing Management AirWatch Browser Intranet Browsing without VPN Data Loss Prevention Easy-to-use Interface 30
Unified Laptop Management with AirWatch Manage configuration of corporate resources Distribute software packages with automated workflows Deploy enterprise apps through AirWatch App Catalog View device and user details in AirWatch console Generate reports and view device and console logs Support end users with remote assistance Secure data with endpoint protection and restrictions Monitor continuously with compliance engine Streamline enrollment through agent-based process Enable collaboration with AirWatch Secure Content Locker Provide users with self-service management capabilities Manage laptops alongside your smartphones and tablets with AirWatch Laptop Management for Mac OS X and Windows 31
Rugged Device Management Enrollment Product Provisioning Side-loading Web-based Scan 2 Connect Provide a complete mobility management solution for ruggedized devices Security Password complexity Profiles Storage Encryption Passcode Wi-Fi VPN Exchange ActiveSync X Device Restrictions Credentials Time Sync App Kiosk Shortcut/Bookmark Apps Files OS upgrades Device settings Asset Tracking Full device inventory Individual device details 32
Support for All Device Ownership Types Corporate-owned Enable users with access to corporate resources while protecting data and enabling IT to manage devices BYOD Build a BYOD program that meets your security requirements and enables your users Multiuser Allow users to share devices with AirWatch Multiuser Management Kiosk Lock down the device to a single application or website 33
To Support Your Next-Generation Strategies Security Management Enablement Extend Backend Systems to Mobile Enforce Governance Policies Comply with Industry Regulations Ensure Data Security Secure BYOD Program Technology Migration or Refresh IT Process Automation Global Operations and Scale Device Ownership and Use Cases Deliver Best-in-Class Mobile Services Mobilize a Business Process Digitize Content and Paper-based Workflows Enhance the Customer Experience Collaborate across the Extended Enterprise 34
We have very unique advantages that are critical to a successful deployment. 35
Unparalleled Multitenancy for a Global Deployment Maintain control at a global level Global Company ACME Financial Managed by North America IT Department Geographies Business Units North America Asia Corporate Retail Wealth Mgmt Trading Managed by APAC IT Department North America Enterprise Systems APAC Enterprise Systems Users & Devices User 1 User 2 LOB 1 User 3 LOB 2 36
Infinite Scalability that Grows with Your Organization AirWatch helps scale your mobile deployment and automate management, so you can do more with less resources. 37
Tightly Integrated Mobile Ecosystem Directory Services Content Filtering Corporate Networks LDAP Certificates & PKI Malware Anti-Virus CRM Printers & Peripherals Content Repositories Email Infrastructure AirWatch AppShield SIEM 38
Flexible Enrollment for Fast Deployments Agent URL QR Code CONFIGURATOR Email SMS & DEVICE ENROLLMENT PROGRAM End User Administrator 39
Unified Experience Across Corporate Resources AirWatch Agent AirWatch Workspace AirWatch Inbox AirWatch Secure Content Locker AirWatch Browser AirWatch App Catalog AirWatch Chat AirWatch Tunnel AirWatch Video AirWatch Teacher Tools 40
Self-Service Portal to Empower End Users Reduce IT burden by allowing users basic administration over devices Simplify enrollment, configuration and support Enable users to drag-and-drop files into personal folders in AirWatch Secure Content Locker Share files with others and set different access and editing privileges Self-Service User Capabilities Enroll additional devices Perform remote commands Device query Send message Clear passcode Wipe device Download optional profiles View device information Compliance audit Installed profiles and apps GPS location Request applications and technical support Add personal content to SCL Enable secure collaboration on content 41
Automated Compliance Engine Build Policies Application list Compromised status Encryption Model, OS version Passcode Roaming Define Escalation 1 2 3 Time based: Minutes Hours Days Tiered actions Repeat actions Specify Actions Notify admin when non-compliant Send SMS, email, push notification Request device check-in Remove or block specific profiles Install compliance profile Remove all profiles Remove or block apps Enterprise wipe 42
Advanced Logging for Regulatory Audits Log all admin, device and system events for system monitoring Integrate with existing logging tools Track Terms of Use acceptance Determine historical retention requirements Severity Warning Information Information Date/ Time 11/18/12 7:43 AM EST 11/18/12 7:09 AM EST 11/18/12 6:37 AM EST jdoe User Module Category Event App Catalog Device App Install Failed asmith Admin Policy Admin User Edited Passcode Policy Jthomas Admin User Management Added to Sales User Group Adjust policies for local regulations Critical 11/18/12 6:17 AM EST nhorton Device Device Device Remotely Wiped Information 11/18/12 6:01 AM EST rjones Selfservice Portal Login SSP User Login success 43
Real-time Insights, Trends and Analytics AirWatch Hub AirWatch Analytics Customizable dashboards Export details into a PDF View details including: o Enrollment o Compliance o Profiles o Applications o Content o Telecom o Email o Certificates View device deployment information View historical data of company devices Select custom date range views Ability to drill down into data Comparison view Generate Over 80 Reports Distribute or Export Integrate with BI 44
Globalized Console and Apps Languages Supported Active Locales English Spanish French German Italian Arabic Czech Turkish Russian Polish Danish Dutch Choose from 17 language packs Portuguese Japanese Korean Simplified Chinese Traditional Chinese Administrator sets language packs across organization Language automatically reflects users locale on device or workstation computer Allow users to select language from active list for enrollment, applications, self-service portal and AirWatch Secure Content Locker TM Edit specific terms and translations Default Term Custom Term Specific terms can be customized in any language 45
Customizable Branding Log-in Screen Admin Console Secure Content Locker App Catalog Self-service Portal 46
We understand your requirements are unique, so we give you flexibility. 47
Management Approaches MDM Manage the Device Containerization Manage a Workspace Hybrid Example: BYOD Example: Corporate-owned 48
Deployment Options AirWatch Cloud AirWatch On Premise Unlimited scale with no hardware to purchase Deployment Unlimited scale (may require additional hardware) Implement in days. Implementation Implement in days. Best-in-class technology from Cisco, EMC, Dell, F5, VMware and Riverbed Hardware Choose your own hardware. Guide provided so you ll know what hardware you will need Data stored based on configurable privacy policies Security Data stored based on configurable privacy policies High availability and disaster recovery configurations with test environments Preconfigured network seamlessly integrates your network systems Integrate AirWatch with enterprise systems with AirWatch Cloud Connector Receive software upgrades and maintenance checks automatically Architecture Network Integration Upgrades Develop based on your AirWatch installation requirements and sizing Firewall and proxy configuration required for network system setup Integrate directly with APIs and firewall configurations Choose when to upgrade based on AirWatch release schedule and OS/manufacturer updates Migrate to on premise at any time Migrations Migrate to AirWatch Cloud at any time 49
World Class Data Centers Toronto Virginia Atlanta Dallas Perimeter Lithia Springs UK Spain Germany Japan Hong Kong Singapore Australia New Zealand Demo Trial UAT Production Federal Disaster Recovery 50
We re here to support you, and ensure your team is successful. 51
Reliable Support for Mission Critical Deployments Operations Global offices Comprehensive support Online By phone Team In-house team Development support Multi-vendor interaction Available in 18 languages Technology Online chat Online knowledgebase Integrated ticketing system Advanced phone system 52
Global Services and Support Investments Americas EMEA APAC ANZ 53
Best-in-class Consulting Services Solution Services Assistance with setup, configuration and testing Purchase a fixed number of services and training hours Health Check Packages Technical and functional review System review and assessment pre- and post go-live Integration Services Authentication of integrated systems Assistance with the configuration and setup of an initial set of pilot user(s) Custom Deployments Consultation services to address your key concerns Assistance with special business use cases and advanced features 54
AirWatch Academy Certification Program Choose Your Path 3 levels of certification training offered through live webinars, on-demand webinars or in person training Associate Level Mobile Device Management Fundamentals Mobile Content Management Fundamentals Mobile Email Management Fundamentals Mobile Application Management Fundamentals Platforms and Devices Integration and Architecture Professional Level Mobile Device Management Advanced Mobile App Management Advanced Mobile Email Management Advanced Mobile Content Management Advanced Platform and Device Advanced Integration and Architecture Advanced Expert Level Installation and Upgrade Expert Mobile Application Management Expert (coming soon) Integration Expert (coming soon) Get Certified Scenario-driven exams focused on real-world examples By becoming certified you receive: Recognition of your technical knowledge and skills Official AirWatch Certification PDF Use of the AirWatch Certified logo Greater opportunity for career advancement 55
Join our global community to take advantage of tools and resources. 56
myairwatch Community and Tools Academy Analytics Support Resources myairwatch brings AirWatch Academy, Analytics, Support and Resources and together to provide software downloads, live and on-demand webinars, device and app analytics, discussion forums, support and more 57
Leading Events for Enterprise Mobility AirWatch Connect, the leading event for enterprise mobility, connects you to the people, tools and technology to drive mobile innovation across your organization Barcelona 2015 AirWatch Connect Local gives you the opportunity to discuss mobility best practices and learn from AirWatch technology experts in a casual setting with your professional peers Coming to a city near you! 58
Partner Marketplace and Industry News AirWatch Marketplace AirWatch Blog Discover AirWatch technology partners providing leading mobility solutions, products and applications for every industry Catch up on the latest news in enterprise mobility management, AirWatch products, mobile trend, devices and the mobile ecosystem 59
We are the future of mobile innovation. 60