Award in HR and People Management For Business Professionals who already work in HR or aspire to make a career move within HR. 4 modules spread over 8 sessions, starting 3rd December 2015 Get Qualified Scheme Get 70% back via Tax Credit
Course Objectives:»»»» Define Performance Management and describe the main factors of an effective performance management process.» Identify the different performance management techniques and understand their respective advantages & disadvantages.» Obtain the fundamental skills for planning for and conducting an efficient and effective performance appraisal exercise in line with the company s strategic objectives. Obtain knowledge, skills and competencies of two separate interviewing processes those intended for managerial posts and those intended for to fill in operational roles. Develop the skills to reflect the most recent scientific, physiological, organisational and legal aspects of a successful interview process. Align every individual interview in line with the organisation s strategic objectives Appreciate the scope and purposes of an HR Audit. Obtain knowledge about HR Auditing and develop the fundamental skills and competencies to implement an HR Audit programme. Update with the latest legal changes relating to HR matters in Malta. Accreditation: A CPD Award Qualification in HR and People Management accredited at MQF Level 5 by the National Commission of Higher and Further Education (NCFHE) will be presented to delegates who successfully attend all modules and obtain a minimum pass in a final 1500 words assignment. Entry Requirements Minimum of 2 A Levels and 5 O levels OR a minimum of 3 years experience working within office administration (private or public) organisation. Venue: Tower Training Centre Tower Street, Swatar. Price: 850 ex. VAT * Price includes: Assessment Fee Get Qualified Scheme Get 70% back via Tax Credit Qualification Certificate (if awarded) Networking coffee breaks Access to online resources to download trainers presentations and other material. Page 2 of 7
Modules Module 1: Precision Interviewing Skills Dates: 3rd and 4th December 2015 Time: 16:00 to 19:30 Trainer: James Ashton Define the role of the interview in the context of the larger Human Resources value chain and the talent cycle. Describe the context of organisational assessment and the function of the management interview. Identify how an organisation s brand is best portrayed in an interview. List issues of bias and prejudice and name the ten areas where interview bias most occurs. Describe the process of developing comprehensive job profiles for use in interviewing. Describe various performance derailers and how to assess these in an interview. List signs that a candidate is lying or manipulating the truth. Describe a method for developing interview questionnaires. Define the importance of in-depth probing in an interview. Describe how to rate candidates in an interview. Describe how to compare candidates using a rating matrix. Define how to translate their recruitment and interviewing process into a system-driven process. Module 2: Precision Performance Management Skills Dates: 15th and 17th December 2015 Time: 16:00 to 19:30 Trainer: Joe Gerada Define Performance Management as the healthy process of setting boundaries and expectations between managers and direct reports. Analyse and document the key expectations they have of direct reports. Describe the nature of performance management. Outline the performance management cycle. Differentiate between performance management and performance appraisal. Identify the different performance appraisal techniques that can be used by organisations such as Rating Scales, Management by Objectives and Critical Incidents. List the advantages and disadvantages of different performance appraisal techniques. Page 3 of 7
Module 3: Human Resources Auditing Dates: 16th and 21th January 2016 Time: 16:00 to 19:30 Trainer: James Grech Describe the main principles of an objective internal audit assignment. Define HR Auditing and appreciate its scope and different purposes. Describe and list different categories or purposes of HR Audits Compliance; Best Practises; Strategic; Function-Specific. Identify and appreciate the link between effective HR Audits and the relevance of the HR function as a strategic business partner within an organisation. Describe audit Goals and the success criteria of an effective HR audit process. Define Continuous Improvement Auditing. Differentiate between Compliance and Service Quality Audits and Continuous Improvement Audits. List different ways and techniques of collecting data. Describe the attribute of professional scepticism and its importance in auditing. Appreciate the importance of planning, evidence and documentation during auditing assignments. Define and Describe risk management, risk assessment and its relation to an audit. Module 4: Legal Matters in HR Management Dates: 28th and 4th February 2016 Time: 16:00 to 19:30 Trainer: Christopher Cutajar Identify illegal (discriminatory) practices in recruitment. Describe what clauses an employment contract should have and their enforceability. List the salient points of the Employment and Industrial Relations Act (EIRA). Describe and identify different types of employment contracts. Describe the different working time regulations that are relevant to different industrial sectors. Identify instances of workplace harassment, discrimination and victimisation. Different family based rights that are applicable such as parental leave entitlements, urgent family leave entitlements and other family entitlements. Identify the applicability of data protection provisions to different aspects of an employment relationship. Describe the different social security benefits that employees are entitled to. Describe the rights and entitlements that part-time workers should have. Identify what disciplinary actions are permitted and how to go about them to mitigate the impact of and avoid costly litigation. Page 4 of 7
Trainers Mr. James Ashton James is the Managing Partner of Multiplex. His business experience is firstly in people development, then later as the COO of a bank then prior to the launch of Multiplex, for seventeen years as co-founder and leader of Omnicor, a people development consulting firm operating in and from South Africa. He coaches people around the world and has around 3000 hours in-session coaching time. James has a Master s degree in Organisational Psychology and is currently working on becoming accredited as a Master Coach through the European Mentoring and Coaching Council. He is the author of the Effective Leader Index (a leadership psychometric assessment tool), the book Effective Leadership Just Got Personal and Selection Blueprint a widely used competency based interviewing system. His experience and stories provide a rich source of insight during his training. In 2012 he and his wife Cathy Ashton moved to Europe and launched the forerunner of Multiplex to focus on Maltese and other European clients in creating and supporting personal and organisational change. Mr. Joe Gerada Joe Gerada is currently a free lance Management Consultant and CIPD trainer. He is also the Chairperson of the Foundation for Social Welfare Services that manages the major Government s social work agencies. He held CEO positions in a number of State organizations including the ETC, APPOGG and Sedqa as well as senior positions in the private sector namely; CEO of the Foundation for Human Resource Development and was also the first Group HR Manager of Island Hotels Group. He is active in the volunteer sector and is a board member of a number of voluntary organizations. He holds a Masters degree in Mediation from the Istitute Universitaire Kurt Bosh Switzerland, a diploma in Applied Social Studies from the University of Malta and management certificates from Cranfield University UK and the School of management of the University of Singapore. He is a fellow member of the Chartered Institute for Personnel Development UK and an accredited Management Trainer from CIPD. Joe Gerada has delivered HR consultancy and training to leading business enterprises in Malta as well as organisations in the public and voluntary sectors. He also delivers training in other countries namely; Austria, Switzerland, UK, Dubai and the Kingdom of Saudia Arabia. Page 5 of 7
Trainers Mr. James Grech James Grech graduated with a Bachelor of Business and Commerce Degree in 2001 and later on obtained the Accountancy (Honours) degree from the University of Malta in 2003. James is Certified Public Accountant and holds a Practising Certificate in Auditing issued by the Ministry of Finance in Malta. He is also qualified as Certified Information Systems Auditor (CISA) and member of ISACA. James is also a member of the Institute of Internal Auditing (US), and is a Certified Internal Auditor (CIA). The CIA is the only internationally accepted certification designation for internal auditors and is the standard by which individuals demonstrate their competence and professionalism in the internal auditing and Management Consultancy field. James is a renowned Business Consultant and Management/Business trainer and conference speaker in Malta and is also founder and Managing Director of LEAD Training Services, one of Malta s largest professional training Institute licensed by the Malta National Commission for Further and Higher Education (NCFHE). Christopher Fenech Christopher obtained an Executive Master in Business Administration from the University of Malta in 2013. His dissertation was related to the Perceptions of Trade Unions held by Workers in Malta, which focused on the Hospitality Industry. He was directly active in the trade union sector between 2009 and 2014, whereby he had managed to obtain both first-hand experience of the trade unions work and also knowledge through various seminars and conferences, held locally and abroad. He had the opportunity to attend for various courses organised by the European Trade Union Institute. Christopher is also asked to serve as Chairperson on Disciplinary Panels. He took care of various recruitment processes within the Public Sector and currently serves as the Executive Secretary of the Fgura Local Council. He intends to pursue his studies by reading for a Doctorate in Social Sciences with the University of Leicester. Page 6 of 7
Contact us for more information www.leadtraining.com.mt LEAD Training Services