Manual IVS-Basic 4.4 IVS-Professional 4.4 IVS-PowerPoint 1.1 Supplement connecting USB RF-II Base Station 1213
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Contents Contents... 3 Connecting the RF-II Base Station to the USB port... 4 Using the preinstalled drivers... 5 Windows XP, Windows Server 2003... 5 Windows Vista, Windows Server 2008 (R2), Windows 7, Windows 8, Windows Server 2012 (R2) and Windows 8.1... 9 Installing the drivers from the CD-ROM... 11 Windows XP... 11 Windows Server 2003... 17 Windows Vista... 17 Windows Server 2008... 23 Windows 7... 23 Windows Server 2008 R2... 33 Windows 8... 33 Windows Server 2012... 35 Windows 8.1... 35 Windows Server 2012 R2... 38 3
Connecting the RF-II Base Station to the USB port The latest version of the RF-II Base Station is equipped with a USB connection. This allows you to connect the RF-II Base Station to a USB port of your computer. This USB connection is only used to communicate with the Base Station. To power the Base Station, you must use the supplied external power supply. After connecting the RF-II Base Station to the USB port of your computer for the first time, you need to install the provided driver. This driver installs an additional COM port on your computer. This allows you to use a RF-II Base Station on computers that don t have a COM port of their own, like most of the new laptops. When installing the IVS-Basic, IVS-Professional or IVS-PowerPoint software, the necessary drivers are preinstalled on your computer. If you then connect an RF-II Base Station, Windows will automatically find these preinstalled drivers and install them for the connected RF-II Base Station. This installation will almost be fully automatic. If you connect the RF-II Base Station before having installed the software, you will have to install the necessary drivers from the installation CD-ROM. The way the drivers need to be installed differs per version of Windows. 4
Using the preinstalled drivers During the installation of IVS-Basic, IVS-Professional or IVS-PowerPoint, the drivers for the RF-II Base Station are preinstalled on your computer. After connecting an RF-II Base Station, Windows will automatically find these preinstalled drivers and install them for the connected RF-II Base Station. It is no longer necessary to keep the installation CD- ROM ready. The drivers are compatible with Windows XP and higher. Older operating systems are not supported. Depending on which operating system you use, you might be asked to give your permission for the installation of the drivers, during the installation of IVS-Basic, IVS- Professional or IVS-PowerPoint. Follow the instructions below for your version of Windows. Windows XP, Windows Server 2003 Both Windows XP and Windows Server 2003 display a warning when a driver does not comply with the Windows Logo-test. During the installation of the IVS software, this warning will be displayed twice. Your permission is required to continue with the installation. The software has not passed Windows Logo testing Click on the Continue Anyway button to continue with the installation of the drivers. If you click on the STOP Installation button, the driver will not be installed and the installation of the software will be cancelled. The question for giving your permission will be asked twice. It is important that you click on Continue anyway in both cases. If you do this only once, the installation of the software will be cancelled. 5
Connecting the Base Station After connecting the RF-II Base Station, the Found New Hardware Wizard will be started. If you have Windows XP with Service Pack 2 or 3, or Windows Server 2003 with Service Pack 1 or 2, Windows will first ask you if it can connect to Windows Update to look for the necessary drivers. The Found New Hardware Wizard wants to connect to Windows Update Select the option No, not this time and click on Next to continue. The Found New Hardware Wizard Windows is going to install the software automatically. Click on Next to continue. During the installation your permission to install the drivers is needed again. 6
The software has not passed Windows Logo testing Click on the Continue Anyway button to continue with the installation. The files that are needed for the driver are copied to your computer. After copying the files, Windows indicates that it has finished installing the software. Windows has finished installing the driver Click on Finish to close the wizard. Windows now notifies you that it has found additional new hardware. The Found New Hardware Wizard is started again. If you have Windows XP with Service Pack 2 or 3, or Windows Server 2003 with Service Pack 1 or 2, Windows will first ask you if it can connect to Windows Update to look for the necessary drivers. 7
The Found New Hardware Wizard wants to connect to Windows Update Select the option No, not this time and click on Next to continue. The Found New Hardware Wizard Windows is going to install the software automatically. Click on Next to continue. Again Windows needs your permission to continue. The software has not passed Windows Logo testing 8
Click on the Continue Anyway button to continue with the installation. The files that are needed for the driver are copied to your computer. After copying the files, Windows indicates that it has finished installing the software. Windows has finished installing the driver Click on Finish to close the wizard. The hardware is installed Windows notifies you that the hardware is installed and is ready to use. Windows Vista, Windows Server 2008 (R2), Windows 7, Windows 8, Windows Server 2012 (R2) and Windows 8.1 Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, Windows Server 2012, Windows 8.1 and Windows Server 2012 R2 notify you of the fact that the driver was published by a publisher that isn t trusted yet. During the installation of the IVS software, you will be notified twice. Your permission is required to continue with the installation. 9
The publisher of this driver is not yet trusted Click on the Install button to continue with the installation of the drivers. If you click on the Don t Install button then the driver will not be installed and the installation of the software will be cancelled. You can click the Always trust software from Interactive Voting System bv. checkbox, so that Windows knows that this publisher can be trusted and it doesn t need to display this warning again. During the remaining part of the installation, and even while connecting the RF-II Base Station, you won t be notified anymore. On Windows 8.1 and Windows Server 2012 R2, this checkbox is checked by default. If you don t click on the Always trust software from Interactive Voting System bv. checkbox, you will be asked for your permission again. It is important that you click the Install button in both cases. If you were to do this only once, the installation of the software will be cancelled. Connecting the RF-II Base Station When you connect the RF-II Base Station, Windows will automatically install the preinstalled drivers for this RF-II Base Station. It will not ask you for your permission anymore. 10
Installing the drivers from the CD-ROM The drivers for the RF-II Base Station are on the CD-ROM that came with the system. The installation instructions differ for each version of Windows. Please follow the instructions below for your version of Windows. Windows XP The RF-II Base Station has to be connected to a USB port of your computer. Always use the USB cable that comes with the system. Connect the RF-II Base Station to the mains with the adaptor that comes with the system. When connected to the mains, the red LED in the front of the RF-II Base Station is burning. Windows notifies you that it has found new hardware. Windows has found new hardware Next, the Found New Hardware Wizard is started. If you have Windows XP with Service Pack 2 or 3, or Windows Server 2003 with Service Pack 1 or 2, Windows will first ask you if it can connect to Windows Update to look for the necessary drivers. The Found New Hardware Wizard wants to connect to Windows Update Select the option No, not this time and click on Next to continue. 11
The Found New Hardware Wizard Windows is going to install the software automatically. The driver for the RF-II Base Station is on the CD-ROM that came with the system. Make sure this CD-ROM is in the CD- ROM drive. Click on Next to continue. Windows has found a driver Windows has found a driver for the device IVS RF-II Base Station and is now ready to install that driver. The driver for the Base Station has not passed Windows Logo testing. This is why Windows notifies you and asks you whether you want to continue or stop the installation. 12
The software has not passed Windows Logo testing Click on Continue Anyway. The files that are needed for the driver are copied to your computer. After copying the files, Windows indicates that it has finished installing the software. Windows has finished installing the driver Click on Finish to close the wizard. Windows now notifies you that it has found additional new hardware. Windows has found more new hardware The Found New Hardware Wizard is started again. If you have Windows XP with Service Pack 2 or 3, or Windows Server 2003 with Service Pack 1 or 2, Windows will first ask you if it can connect to Windows Update to look for the necessary drivers. 13
The Found New Hardware Wizard wants to connect to Windows Update Select the option No, not this time and click on Next to continue. The Found New Hardware Wizard Windows is going to install the software automatically. The driver for the Base Station is on the CD-ROM that came with the system. Make sure this CD-ROM is in the CD-ROM drive. Click on Next to continue. 14
Windows has found a driver Windows has found a driver for the device USB Communications Port for RF-II Base Station and is now ready to install that driver. The driver for the USB Serial Port has not passed Windows Logo testing. This is why Windows notifies you and asks you whether you want to continue or stop the installation. The software has not passed Windows Logo testing Click on Continue Anyway. The files that are needed for the driver are copied to your computer. After copying the files, Windows indicates that it has finished installing the software. 15
Windows has finished installing the driver Click on Finish to close the wizard. Windows notifies you that the hardware is installed and is ready to use. The hardware is installed Start the IVS software and open the Communication Settings by selecting the option Settings from the Communication menu. Selecting the RF- II Base Station in the IVS software You can see that an extra COM port has been added, in this case COM3. The Base Station is connected to this COM port. Select RF-II Base Station on COM3 and click on Next to continue. You continue with the settings as described in the IVS software manual. 16
Windows Server 2003 If you have Windows Server 2003, you follow the steps as described for Windows XP. Windows Vista The RF-II Base Station has to be connected to the USB port of your computer. Always use the USB cable that comes with the system. Connect the RF-II Base Station to the mains with the adaptor that comes with the system. When connected to the mains, the red LED in the front of the RF-II Base Station is burning. Windows notifies you that it has found new hardware. Windows has found new hardware Next, the Found New Hardware Wizard is started. The Found New Hardware Wizard needs to install a driver Click on the Locate and install driver software (recommended) option to continue. If you don t have the necessary rights to install a driver, Windows will ask for your permission, or will ask for the credentials of another user that does have sufficient rights. Your permission is required to continue with the installation Click on Continue to give your permission and continue. 17
Windows will now automatically check with Windows Update to see if device driver software is available for this device. The drivers for the RF-II Base Station, however, are not available via Windows Update. Next, Windows will check to see if the device driver software is preinstalled. If this turns out to not be the case, Windows will ask you to insert the disc that came with the device. Windows asks you to insert the disc that came with the device and contains the necessary drivers If the CD-ROM is already in the CD-ROM player, click on Next to continue. If the disc was not yet inserted, Windows will wait until you insert it and then automatically continue with the next step. Windows searches the disc for the drivers When the drivers are found, Windows will start installing them. 18
The driver is being installed The driver was published by Interactive Voting System bv. Because this publisher is not yet trusted by Windows, a warning is displayed asking you if you are sure you want to install this driver. The publisher of this driver is not yet trusted You can click the Always trust software from Interactive Voting System bv. checkbox, so that Windows knows that this publisher can be trusted and it doesn t need to display this warning again. Click on Install to continue. Windows will continue with the installation of the drivers. 19
The driver is being installed When Windows has finished installing, it will tell you that the software for the device has been successfully installed. The installation of the driver was successful Click on the Close button to close the Wizard. Again, Windows notifies you that it has found new hardware. 20
Windows found more new hardware Click on Next to continue. Again, Windows will look for the driver on the disc and install it. If you didn t indicate that you trust the publisher Interactive Voting System bv, you will get another warning telling you that the publisher of the driver is not yet trusted. The publisher of this driver is not yet trusted Click on Install to continue. Windows will continue with the installation of the drivers. When Windows has finished installing, it will tell you that the software for the device has been successfully installed. 21
The installation of the driver was successful You can then click on the Close button to close the Wizard. Windows now notifies you that the device driver software was installed successfully and that the devices are ready for use. The devices are ready for use By clicking on this balloon, an overview of the installed devices is displayed. In this overview you can see on which COM port your RF-II Base Station was installed. An overview of the installed devices Click on Close to close this overview. Start the IVS software and open the Communication Settings by selecting the option Settings from the Communication menu. 22
Selecting the RF- II Base Station in the IVS software You can see that an extra COM port has been added, in this case COM3. The Base Station is connected to this COM port. Select RF-II Base Station on COM3 and click on Next to continue. You continue with the settings as described in the IVS software manual. Windows Server 2008 If you have Windows Server 2008, you follow the steps as described for Windows Vista. Windows 7 The RF-II Base Station has to be connected to the USB port of your computer. Always use the USB cable that comes with the system. Connect the RF-II Base Station to the mains with the adaptor that comes with the system. When connected to the mains, the red LED in the front of the RF-II Base Station is burning. Windows notifies you that it has found new hardware. Windows has found new hardware Windows will now automatically check with Windows Update to see if device driver software is available for this device. The drivers for the RF-II Base Station, however, are not available via Windows Update. Next, Windows will check to see if the device driver software is preinstalled. If this turns out to not be the case, Windows notifies you that the device driver software could not be installed. The device driver software could not be installed 23
Windows 7 does not automatically search for drivers on a CD-ROM, even though this CD-ROM had already been put in the CD-ROM player. You will have to install the device drivers manually. Click on the Windows Start button and type Device Manager in the Search programs and files edit box. Press Return to open the Device Manager window. Device Manager Under the Other devices category you see a device called IVSCCRF. This is the RF-II Base Station for which no device driver software has been installed. To install the device drivers, you double click on the IVSCCRF device. A window with the properties of this device is opened. 24
The properties of the IVSCCRF device To install the device driver software for this device, you click on the Update Driver button. A new window opens to ask you how you want to search for this driver. How do you want to search for driver software Click on the Browse my computer for driver software button to manually indicate where the drivers can be found. If you were to click on the Search automatically for updated driver software button, Windows would again check with Windows Update to see if driver software is available, or check for preinstalled drivers. This would again lead to a notification that Windows was unable to install the driver software. 25
Indicate the location where the driver software can be found The driver for the RF-II Base Station is on the CD-ROM that came with the system. Make sure that the CD-ROM is in the CD-ROM drive. Next, click on the Browse... button to indicate the location where the driver software can be found. They can be found in the IVS Drivers folder, which is in the Drivers folder on the CD-ROM. After having indicated the location, you click on Next to continue. Windows will now install the driver software. The driver software is being installed The driver was published by Interactive Voting System bv. Because this publisher is not yet trusted by Windows, a warning is displayed asking you if you are sure you want to install this driver. 26
The publisher of this driver is not yet trusted You can click the Always trust software from Interactive Voting System bv. checkbox, so that Windows knows that this publisher can be trusted and it doesn t need to display this warning again. Click on Install to continue. Windows will continue with the installation of the drivers. When Windows has finished installing, it will tell you that the software for the device has been successfully installed. The installation of the driver was successful Click on the Close button to close the wizard. In the IVS RF-II Base Station properties window you can see that the device is now working properly. 27
The device is now working properly, after the installation of the driver software Click on Close to close this window. In the meantime, Windows has notified you that it found another device, and that the device driver software for this device also failed to install. If you look at the Device Manager window, you can see that another device called USB Serial Port appeared under the Other devices category. The device drivers for this device also need to be installed manually. To do this, you double-click on the USB Serial Port device, after which a window with the properties of this devices opens up. The properties of the USB Serial Port device To install the device driver software for this device, you click on the Update Driver button. Again, a new window opens to ask you how you want to search for this driver. 28
How do you want to search for driver software Click on the Browse my computer for driver software button to manually indicate where the drivers can be found. A new window opens up in which you can indicate the location of the driver. The last used location is already filled in. The location of the driver software is already filled in This is also the location where the device drivers for the USB Serial Port can be found. You now just click on the Next button to continue. Windows will now install the driver software. 29
The driver software is being installed If you didn t indicate that you trust the publisher Interactive Voting System bv, you will again receive a warning message telling you that the publisher of the driver is not yet trusted. The publisher of this driver is not yet trusted Click on Install to continue. Windows will continue with the installation of the drivers. When Windows has finished installing, it will tell you that the software for the device has been successfully installed. 30
The installation of the driver was successful Click on the Close button to close the wizard. In the USB Communications Port for RF-II Base Station (COM3) properties window you can see that the device is now working properly. The device is now working properly, after the installation of the driver software Click on Close to close this window. If you look at the Device Manager window, you see that the device you just installed now appears under the Ports (COM & LPT) category, and is now called USB Communications Port for RF-II Base Station (COM3). Behind the device name, the COM port on which your RF-II Base Station is installed, is indicated between brackets. 31
In the Device Manager you can see on which COM port your Base Station is installed You can close the Device Manager by clicking on the red cross. Start the IVS software and open the Communication Settings by selecting the option Settings from the Communication menu. Selecting the RF- II Base Station in the IVS software You can see that an extra COM port has been added, in this case COM3. The RF-II Base Station is connected to this COM port. Select RF-II Base Station on COM3 and click on Next to continue. You continue with the settings as described in the manual for the IVS software. 32
Windows Server 2008 R2 If you have Windows Server 2008 R2, you follow the steps as described for Windows 7. Windows 8 The RF-II Base Station has to be connected to the USB port of your computer. Always use the USB cable that comes with the system. Connect the RF-II Base Station to the mains with the adaptor that comes with the system. When connected to the mains, the red LED in the front of the RF-II Base Station is burning. When you are in the Windows 8 Start Screen, you won t see any notifications. When you are on the Windows 8 Desktop, you will see a button appear in the Windows taskbar that indicates the installation progress. If you click on this button, the Device Setup window appears. Windows is going to install a device driver Windows will now automatically check with Windows Update to see if device driver software is available for this device. The drivers for the RF-II Base Station, however, are not available via Windows Update. Next, Windows will check to see if the device driver software is preinstalled. If this turns out to not be the case, the window will disappear. Windows does not notify you whether the installation was successful or not. Windows 8 does not automatically search for drivers on a CD-ROM, even though this CD-ROM had already been put in the CD-ROM player. You will have to install the device drivers manually. On the Start screen you type Device Manager. A search window appears while you are typing. Click on Settings. 33
The search window shows all locations containing the word Device Manager At the top left corner, click on Device Manager. Starting the Device Manager The Device Manager window appears. 34
Device Manager Under the Other devices category you see a device called IVSCCRF. This is the RF-II Base Station for which no device driver software has been installed. To install the device drivers, you double click on the IVSCCRF device. A window with the properties of this device is opened. From here, you follow the steps as describes for Windows 7, starting at page 25. Windows Server 2012 If you have Windows Server 2012, you follow the steps as described for Windows 8. Windows 8.1 The RF-II Base Station has to be connected to the USB port of your computer. Always use the USB cable that comes with the system. Connect the RF-II Base Station to the mains with the adaptor that comes with the system. When connected to the mains, the red LED in the front of the RF-II Base Station is burning. When you are in the Windows 8 Start Screen, you won t see any notifications. When you are on the Windows 8 Desktop, you will see a button appear in the Windows taskbar that indicates the installation progress. If you click on this button, the Device Setup window appears. 35
Windows is going to install a device driver Windows will now automatically check with Windows Update to see if device driver software is available for this device. The drivers for the RF-II Base Station, however, are not available via Windows Update. Next, Windows will check to see if the device driver software is preinstalled. If this turns out to not be the case, the window will disappear. Windows does not notify you whether the installation was successful or not. Windows 8.1 does not automatically search for drivers on a CD-ROM, even though this CD-ROM had already been put in the CD-ROM player. You will have to install the device drivers manually. On the Start screen you type Device Manager. A search window appears while you are typing. 36
The search window shows all locations containing the word Device Manager In the search window, click on Device Manager. The Device Manager window appears. Device Manager Under the Other devices category you see a device called IVSCCRF. This is the RF-II Base Station for which no device driver software has been installed. To install the device drivers, you double click on the IVSCCRF device. A window with the properties of this device is opened. 37
From here, you follow the steps as describes for Windows 7, starting at page 26. Windows Server 2012 R2 If you have Windows Server 2012 R2, you follow the steps as described for Windows 8.1. 38
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