THE CONNECTED VEHICLE SOLUTION TRACKER Insight
2
Why Choose TRACKER Insight? TRACKER Insight is a connected car solution providing insurers and brokers with: Valuable insights into their customers actual risk profile Proven crash detection to mitigate claim outcomes and maximise non-fault capture Value added services to up sell to your customer base and increase your overall income. Your customers and business do not need to wait for new vehicles to benefit from connected car technology. TRACKER Insight delivers that to you today, providing benefits directly to your bottom line. Increased Revenues Leverage underwriter telematics discounts Lower fulfillment cost options Improve retention via customer engagement Gain incremental revenue via our customer insight and connected car service Reduced Claims Costs Capture driving usage data Capture driving style via TRACKER Score Rapid crash notification Improved non-fault capture Data enriched claims Reinforce desired driving style via driver feedback Cross Sell Upsell Fleet Management as a bolt-on for Commercial Van customers Branding options to keep your brand in view bcall functionality Upsell bolt-on policies enabled by TRACKER Insight Range of attractive consumer and fleet value added services Sales Conversion Simple driver focused installation processes Rich functionality enhances attractiveness for private and commercial customers Try before you buy options 3 TRACKER Insight
TRACKER Insight s core functionality is split into three 1. Data Capture 2. Data Analysis TRACKER Insight captures Journey data using GPS and accelerometer capabilities. Data is transmitted via the mobile phone network to TRACKER using a private & secure infrastructure. The level and type of data captured is determined by the hardware platform. TRACKER Insight supports multiple data capture platforms (Hydu100, Hydu200, and the Hydu300) to give flexibility depending on the preferred customer journey, functionality and data requirements. All platforms share the same proven Data Analysis Data from each journey is combined to produce: A TRACKER Score showing driving style for that vehicle Events including speeding and geofence alerts The TRACKER Score has been constructed using our 20 years of telematics experience across many miles and vehicle types. It is recognised and accepted by a number of leading insurers. The score is customisable for your scheme requirements. 4 TRACKER Insight will also detect crash events to the vehicle and within seconds alerts TRACKER to this event this allows us to alert appropriate 3 rd parties as agreed. www.tracker.co.uk
Connected Car Functionality categories: 3. Data Feedback TRACKER Insight provides feedback to individual drivers, fleet managers and to our clients. Our clients requirements are often for bespoke management information reports that can be uploaded directly into their own analysis tools, and/or for the access to the Journey data itself so that further risk analysis work can be undertaken. Both of these options are supported and proven. Your scheme may require bespoke driver feedback ranging from; No regular driver feedback but only upon exceptions Summary email pushed out at regular intervals or upon events being detected Web portal via any browser - Driving Record, - TRACKER Score, - Journey Summary list Web Portal and smartphone enabled access - Driving Record - TRACKER Score - Journey Summary List, via MyPlaces - Connected Car functionality Do you want to get connected to your customers (either private or commercial) and be part of their everyday driving experience to improve stickiness? TRACKER Insight can offer valuable additional services to your customers, which you can either supply free of charge or earn additional income from. The connected car functionality supported using either our smartphone app or via any supported browser includes; Virtual Mechanic What is your vehicle telling us about its state of health? Does it have any existing faults that are not showing up on the vehicle dashboard but may impair future driving or cost money? For example, battery charge, oil pressure or service notifications. Pro-actively work with garage networks to offer repair services and generate income. [Note: only available using Hydu200 platform] Emergency bcall Contact friends, family, colleagues as well as recovery services Insurance search Can display current insurance details for your customers and allow you to make pre-renewal retention offers based on driving style Stolen Vehicle Tracking Assist in tracking your vehicle if stolen Find My Vehicle Show on a map the location of your vehicle, including the ability to make the location available to authorised breakdown providers Find My Friends Show on a map location of your family, friends or colleagues vehicle including directions to get to them EcoScore Show how well your driving style is affecting your fuel consumption Fuel Saving How much is your driving style costing in fuel? What can you change in your driving style to improve your fuel consumption based on our highly accurate, patented analytics DocumentBox Store your driving related document details online (e.g. licence validity, vehicle road fund and MOT status) to allow instant access if required and to allow more accurate quoting by the Insurance Comparison function Geo-fencing Ability to set up alerts if vehicle moves out of defined area e.g. when on holiday 5
How can TRACKER Insight detect crashes? TRACKER has developed technology to detect g force impacts to vehicles, and proven this through actual crash detection studies at MIRA, the well respected Motor Industry Research Association. Following such a detection TRACKER offers support by; If a high risk injury crash detected then TRACKER will attempt to make contact with the named contact, and if no contact established will contact the emergency services. In all cases including low and medium injury incidents TRACKER will send a report to the appointed claim handlers, followed shortly after by a full crash report. This detection is available across the TRACKER Insight product irrespective of which customer journey is selected. How can TRACKER Insight support commercial risks? TRACKER is a leading fleet management provider with multiple SME and corporate clients. Fleet management investments are often aimed at fuel efficiency and vehicle utilisation benefits but increasingly obtaining further returns on these investments via insurance premium savings is an objective of these clients. 6 Our fleet management software uses the same customer journey to operate TRACKER Evo our entry level fleet management capability providing the following rich functionality for everyday fleet requirements. Journey & Mapping Journey Playback Vehicle Utilisation Messaging Alerts Save & Schedule Fleet Manager access Driving Style (via TRACKER Score) Crash Detection This allows you to approach your fleet clients with the same connected offering as private cars, with the drivers benefiting from the same functionality. TRACKER can also support upgrades to camera enabled fleets through a wide range of alternative solutions depending upon the fleets specific requirements.
Which customer journey to select? TRACKER Insight is not dependent upon which data collection device is selected for your customers. That is your choice - it will influence the type of customer fulfilment journey that is experienced as shown below; Hydu100 Simplest customer journey with device sent in the post and fixed to a windscreen Operates for over a month on a single charge of 1 hour from vehicle 12V socket Charging reminders sent to customer Anti-tampering detection Hydu200 Simple customer journey with device sent in the post and internet accessible data on how to connect the device to the vehicle s service port Communicates with the vehicle s own management system and hence is required for the Virtual Mechanic functionality Hydu300 Professional installed device for customer peace of mind using qualified motor technicians No risk of inadvertent removal so is the most certain in capturing Journey Trip data Covertly installed in vehicle to be the most effective in supporting stolen vehicle tracking functionality Able to validate vehicle condition and driver documents via installer 7 Who are we? TRACKER is now part of the Tantalum Corporation. With over 500,000 connected vehicles Tantalum is well placed to support the next evolution in motor insurance, that of the connected customer for fleet and private risks. TRACKER is the UK No 1 for Stolen Vehicle Recovery, a top 10 Fleet Management provider and now a mature provider of connected car technology for insurance. We are excited that this new ownership structure will allow us to develop new service offerings to the insurance industry via TRACKER Insight. TRACKER Insight
Contact us to find out how we can help you connect to your customers. 0845 604 5998 or email insurance@tracker.co.uk TRACKER Network (UK) Ltd. Otter House, Cowley Business Park, High Street, Cowley, Uxbridge, Middlesex UB8 2AD TRACKER Network (UK) Limited. All rights reserved. TRACKER and the TRACKER logo are registered trademarks of TRACKER Network (UK) Limited 2015. TRACKER reserve the right to alter and modify product specifications and pricing without prior notification.