NYSCRI Clinical Form Standardization Within myevolv
Presenters Fran Loshin-Turso Netsmart Technologies SVP, General Manager Andrew Mersman, LPC-MHSP Netsmart Technologies Product Manager 2
Netsmart at a Glance Founded in 1968 Largest healthcare IT company serving Health and Human Services sector 42 state systems; 18,000 providers 1,000+ clinics, hospitals Serving 20,000,000 Americans #1 in behavioral health #1 in public health #1 in substance abuse Complete suite of solutions Electronic Medical Record Patient Billing Practice Management Managed Service Offering Connectivity/HIE Broad range of Managed Services IT Hosting/SaaS IT Outsourcing Revenue Cycle Management 600 Associates in 4 locations Kansas City (headquarters), Chicago, New York, Columbus 3
MyEvolv CareRecord Solution: Commitment: Longevity: Integrated Case, Clinical and Financial Management (EHR) Software 98% Client Retention Focus on Children, Youth, and Family Services, I/DD, Behavioral Health 28 Years Experienced: Started in Child Welfare 1986 48 States Offerings Trusted: Flexible: Web-based & Mobile ONC-ATCB Certified Complete Ambulatory EHR (Meaningful Use) Agency-Defined / Configurable
Key Challenges Supporting the Golden Thread Improving Quality and Agency Performance Optimizing Revenue Positioning for Change- Care Coordination
Supporting the Golden Thread
CENTRALIZING Information Across the Agency Track and access all client/family information in real-time One client, one record 360º view of client s record Cross-program sharing of best practices and benchmarks Programs and Sites
Golden Thread Assessments & Prioritized Needs Individualized Action Plans Progress Notes linked to the IAP Programs and Sites
Improving Quality And Agency Performance
Efficiency, Productivity And Compliance Flexible workflow/tickler engine Automatic staff and supervisor alerts Advanced Process Management Procedural integrity and quality assurance Monitor timeliness of service documentation
Effective Supervision Supervisory review tools Including electronic signatures Direct care staff submit notes electronically Supervisors can review from the office or from home Increase in timeliness and efficacy of feedback
myevolv Mobility Web-based, just like the software No download or setup required Supports directive to provide service in the community (or least restrictive environment) Flexible supported by all leading devices: iphones and ipads Android phones and tablets Windows phones and tablets
Optimizing Revenue
Integration Between Services And Billing Simplify complex billing procedures Capitation of contracts Per Diem/ Fee-for-Service/ Attendancebased, etc. Manage a variety of different: Funder requirements Claim formats Contract types Payment methodologies Claims processing management
Integration Between Services And Billing Reduce denied claims and aging receivables Improve cash flow Reduce risk of paybacks Checks and balances Real-time eligibility checking Critical alerts for billing staff Automatic claim hold Revenue Cycle Management Services Netsmart can do it all for you!
Positioning for Change-Care Coordination
Care Coordination: Innovations Designed to Improve Care and Reduce Costs Health Homes Integrated Care Organizations Dual Eligible Population Medicaid/Medicare I/DD Care Coordination - Individual Support and Care Coordination Organizations (DISCOs) Behavioral Health/Primary Care Integration
Beyond EHR What Does My Organization need to Survive? 20
Netsmart s Care Fabric Drives Value Providing solutions that focus on integration between providers and other entities involved in the improvement of health. Providing a framework for Electronic Medical Records (EMR), Billing, Scheduling and Clinical Workflows. Providing opportunities to capitalize on aggregate data to create optimal outcomes for individuals and create operational efficiencies for providers. Providing solutions that extend provider capabilities to serve their populations, while optimizing their solution experience to allow for improved individual and population care. myevolv Providing solutions that integrate and manage care for populations. Driving down the cost of ownership through specialized services allowing providers to do more with less.
Value = Outcome/Cost Electronic Health Record Integrated Primary Care Analytics & Benchmarking Clinical Quality Measures Clinical Decision Support Revenue Cycle Management Hosting 22
Value = Outcome/Cost Electronic Prescribing Meds/Labs Electronic Labs Connect to HIEs (Healthix, Interboro, BHIX, Caradigm) Connect to Providers/Acute Care Manage Health Homes/DISCOs Client Engagement 23
Netsmart Works Collaboratively with Epic on Interoperability for Behavioral Healthcare and Clinical Acute Care Environments Behavioral Health, Public Health, I/DD Acute Care Hospitals and Ambulatory Practices
CAREMANAGER TM : Coordina ng care to ensure healthcare access, coordina on, affordability and outcomes CARERECORD TM : A pla orm providing a framework for EMR, billing, scheduling, and clinical workflows CAREPATHWAYS TM : The use of data to drive op mal outcomes and opera onal efficiencies PLEXUS TM : On demand services, technology and delivery providing predictable results as needed, when needed CARECONNECT TM : Beyond interoperability, focused on integra on, a messaging bus ensuring an open and free flowing network CAREPOINTE TM : Person-centric solu ons to enable and empower the consumer, providing a seamless integrated connec on in the pursuit of recovery, health and wellness. CAREVIEW TM : Providing specific needs to extend capabili es, connect disparate communi es and op mize user experiences 25
Summary Supporting the Golden Thread Improving Quality and Agency Performance Optimizing Revenue Care Coordination
For More Information Contact: Lori Nicolosi 646-230-0323 lnicolosi@ntst.com Connect With Netsmart www.facebook.com/netsmart www.twitter.com/netsmarttech www.twitter.com/causeconnected www.youtube.com/user/netsmarttech www.ntst.com or www.everydaymatters.com