The Role of Technology in Supporting Student Success



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The Role of Technology in Supporting Student Success Cynthia Herrera-Lindstrom Chief Information Officer & ACCC Executive Director; cynthiar@uic.edu Elizabeth Romero Fuerte, Ph.D. Director of Instructional Technology, ACCC-ITL; elromero@uic.edu

Where do they access information? Technology and Education IC Report, UIC Innovation Center, 2012

How do they process the information? Technology and Education IC Report, UIC Innovation Center, 2012

When and where learning happens? Technology and Education Report, UIC Innovation Center, 2012

Extreme Learners

So, where is UIC? Who do we serve? Student enrollment: 27,969 FT equivalent faculty: 2,636 (Data from fall semester of 2014) Class Delivery Mode 10,321 Classroom/Other 229 Online 131 Blended 25 Interactive Video (Data from fall semester of 2015)

Technology Services at UIC Administrative Information Technology Services (AITS) - Payroll - Purchasing - Registration - Grades Academic Computing and Communications Center (ACCC) - IT Campus Infrastructure - Productivity & Instructional Tools - IT Support - Security University Administration (UA) UIC

Tech Support: Helpdesk, Classroom Support, C-Stop, C-More, NOC, Equipment Checkout, Instructional Technology Lab. Tools/Software: Email, MS Office, Box, Blackboard Learn, Echo360, ShareStream, Google Apps, Qualtrics, etc. (Check the Webstore before buying SW) ACCC IT Infrastructure: WiFi, VPN, Eduroam, Computer Labs, Multimedia Classrooms, High Performance Computing. IT Security: Policy & Compliance (confidentiality, integrity, and availability) If you have questions about any academic technology, email consult@uic.edu

Tech Support: Helpdesk, Classroom Support, C-Stop, C-More, NOC, Equipment Checkout, Instructional Technology Lab. Tools/Software: Email, MS Office, Box, Blackboard Learn, Echo360, ShareStream, Google Apps, Qualtrics, etc. (Check the Webstore before buying SW) ACCC IT Infrastructure: WiFi, VPN, Eduroam, Computer Labs, Multimedia Classrooms, High Performance Computing. IT Security: Policy & Compliance (confidentiality, integrity, and availability) If you have any question about academic technology, email consult@uic.edu

Tech Support: Helpdesk, Classroom Support, C-Stop, C-More, NOC, Equipment Checkout, Instructional Technology Lab. Tools/Software: Email, MS Office, Box, Blackboard Learn, Echo360, ShareStream, Google Apps, Qualtrics, etc. (Check the Webstore before buying SW) ACCC IT Infrastructure: WiFi, VPN, Eduroam, Computer Labs, Multimedia Classrooms, High Performance Computing. IT Security: Policy & Compliance (confidentiality, integrity, and availability) If you have any question about academic technology, email consult@uic.edu

Tech Support: Helpdesk, Classroom Support, C-Stop, C-More, NOC, Equipment Checkout, Instructional Technology Lab. Tools/Software: Exchange, MS Office, Box, Blackboard Learn, Echo360, ShareStream, Google Apps, Qualtrics, etc. (Check the Webstore before buying SW) ACCC IT Infrastructure: WiFi, VPN, Eduroam, Computer Labs, Multimedia Classrooms, High Performance Computing. IT Security: Policy & Compliance (confidentiality, integrity, and availability) If you have any question about academic technology, email consult@uic.edu

IT Support: Helpdesk, Classroom Support, C-Stop, C-More, NOC, Equipment Checkout, Instructional Technology Lab. Tools/Software: Exchange, MS Office, Box, Blackboard Learn, Echo360, ShareStream, Google Apps, Qualtrics, etc. (Check the Webstore before buying SW) ACCC IT Infrastructure: WiFi, VPN, Eduroam, Computer Labs, Multimedia Classrooms, High Performance Computing. IT Security: Policy & Compliance (confidentiality, integrity, and availability) If you have any question about academic technology, email consult@uic.edu

How do you use technology in your teaching? Poll question (web-based student response system, free for up to 40 participants) To join text ElizabethRomero to 37607 (one time)

How could you use technology to support student success? Technology services add direct value to the student experience and core UIC goals. Help increase productivity and efficiency Support student mobility Help track students progress to identify at risk students Support individual learning preferences Encourage student learning and engagement

How do you choose the tools that work for you and your students? First Who What How Then Select keep it simple! Try and refine Get help

Top 15 ACCC Supported Learning Tools 1. Learning management system (Blackboard Learn) 2. Lecture capture (Echo 360) 3. Cloud-based collaboration (Google Drive) 4. Video streaming (ShareStream) 5. Virtual classroom or webinar (Blackboard Collaborate) 6. Cloud storage (Box) 7. Plagiarism detection (SafeAssign) 8. Student response system (iclickers) 9. Instant messaging (Blackboard Enterprise IM) 10. Interactive digital content creation (SoftChalk) 11. Quiz creation (Respondus) 12. Online Surveys (Qualtrics) 13. Podcasting/Vodcasting (itunesu) 14. Publisher online resources integration (Pearson, Macmillan, etc.) 15. Personal web publishing (People.uic.edu) For a complete list of services and tools, visit ACCC.uic.edu

Functions of Blackboard Learn Create announcements and send emails to the class roster you can even see a photo roster! Share documents such as the syllabus, readings, and presentation slides Collect student assignments and grade without downloading a file Use quizzes to provide immediate feedback Keep a Grade Center easiest way to upload your final grades to Banner!

IT Support IT Infrastructure ACCC can help you: - Use multimedia in your classroom - Provide web access to class materials - Collect assignments online - Communicate with students via the web - Detect/Prevent student plagiarism - Keep an online grade-book - Record your lectures for on-demand viewing - Download final grades formatted for Banner - Stream videos or create your own - Invite speakers to your class via the web - Publish a personal website or blog - Collaborate online w/students - Store files for sharing and commenting... and much more. Tools & Software Security

Visit us online accc.uic.edu Email consult@uic.edu Call 312-413-0003 Attend a Workshop go.uic.edu/levelup Join the Governance Council itgc.uic.edu Follow us @UIC_ACCC Learn more cio.publish.uic.edu Thank You!