Complete Project Life Cycle Training & Consulting Solutions 2015 Your Road

Complete Project Life Cycle Training & Consulting Solutions 2015 Your Road To Project Success PMI and IIBA Aligned Training for Organizations & Individuals: Project Management Business Analysis Interpersonal Skills WWW.PMCENTERSUSA.COM 1-888-762-3683 -1-

Welcome! Thanks for your consideration of providing PMCentersUSA with the opportunity to assist you or your organization in solving your Project Management challenges. For the past 18 years, our team has been in the business of providing individuals and organizations with specialized training and consulting services in project/program management, agile, business analysis, and interpersonal skills in alignment with PMI and IIBA standards. We are a past recipient of PMI 's prestigious Professional Development Provider of the Year award (2006-07) and since 2013 we have been approved by the U.S. General Services Administration (GSA) to provide our training and consulting services to the federal government under Schedule 874-4 (MOBIS). Our team embraces innovation to assist others in meeting their goals through improved project management practices and performance. The purpose behind all of our services is to reduce cost and cycle time, while increasing quality and throughput. This letter highlights our strategic initiatives and our solutions, and how you can get the most from your dollars invested. Our Strategic Initiatives & Solutions: Enhanced Offerings for GSA, Organizations, and Individual Learners - Our training courses and programs are being enhanced to serve not only our commercial and individual customers, but also the federal government market with the addition of FAC P/PM aligned courses. All of our educational offerings and services are designed to improve project performance and build competencies aligned with PMI and IIBA standards and/or prepare individuals to achieve professional certification. Organizations can take advantage of our Corporate Pre-Buy Program or Enterprise Discounts to leverage the buying power of the company to purchase our educational webinars, training courses, or certificate programs at a significant discount. Strategic Partnerships and Teaming Arrangements - We have created several valuable and enduring partnerships including our most successful partnership with ConsultUSA, an award-winning national staffing solutions company known for its creativity, quality, and service with a specialty practice focused in Project Management. In 2015 we will further develop this partnership and forge new ones to add strategic value to all customers, especially our growing federal government market. Flexible Delivery Models and Design for On-Demand - We strive to provide our customers with maximum flexibility by delivering our most popular courses onsite privately or through our university alliance, online through our virtual instructor-led venue and on-demand, including webinars and our new 35 Hour PMP Boot Camp accessible 24/7 in convenient 1 hour modules. Scalability Solutions - Our Subject Matter Experts provide high-value consulting services including organizational assessment and gap analysis; project audits and reviews; improvements to project process, procedures, templates, and tools; or implementation of PMO and BA CoE services that enable organizations to experience scalable and predictable growth. Innovative Staffing Solutions from ConsultUSA - These services include the Project Management Specialty Staffing Solution which provides proven project management resources, such as Consultants/SME s, PMO Managers, Project Managers, to assist organizations seeking to improve enterprise performance in project delivery. The Consulting-As-A- Service Solution supports companies seeking to minimize co-employment risk, with resources retained on a monthly basis. ProjectPerks Rewards Program - ConsultUSA s popular customer loyalty program provides clients with a complimentary training course through PMCentersUSA for each resource engaged in a 40 hour per week contract or direct permanent placement. Our clients can choose any one course for themselves, or someone on their team, at absolutely no cost including our new On-Demand 35 Hour PMP Boot Camp for qualifying business. Begin your journey to success with PMCentersUSA and ConsultUSA. Our entire team is committed to equipping you with the knowledge and resources necessary to help you or your organization meet your goals. Visit us online or give us a call to learn more. President & Founder Vice President -2- WWW.PMCENTERSUSA.COM 1-888-762-3683

Meet Our Subject Matter Experts Joseph A. Lukas PMP, CCP, CSM, PE, is the Vice President and a senior consultant/instructor for PMCentersUSA, and has more than 30 years experience in project management and business analysis spanning numerous industries, including manufacturing, product development, information technology, and construction. Joe also has program and portfolio management and international projects experience. His recognized areas of expertise include scheduling, earned-value analysis, risk management, and interpersonal skills such as personality styles. Joe has been a member of the Project Management Institute (PMI ) since 1985 and earned his PMP in 1992. Joe earned the Certified ScrumMaster credential in 2013. While living in Rochester, NY, Joe was very active with the local PMI chapter, serving in various positions including two terms as chapter President. His efforts in growing the Rochester chapter were recognized in 2001 when Joe received the Chapter award for outstanding contributions. With over 30 published articles on various project management topics, Joe is a frequent guest speaker for companies and organizations across the country. In 2008, Joe received the Jan Korevaar Outstanding Paper Award at the combined sixth World Congress on Cost Engineering and AACE International 52nd Annual Meeting. Joe has also been a guest instructor on project management for many universities, including the University of Pittsburgh, the University of Houston- Clear Lake, Stevens Institute, the State University of New York (SUNY) at Brockport, St. John Fisher College, and the Rochester Institute of Technology (RIT). Joe graduated with a BS in Chemical Engineering from Syracuse University, and received his Professional Engineer license in 1979. He went on to become a Certified Cost Engineer (CCE) for the Association for the Advancement of Cost Engineering (AACE). Joe leads the experienced and skilled 35+ member consultant and instructor team for PMCentersUSA. He also serves as an Instructor and provides and oversees PM Mentoring, Executive Coaching, and the Project Management Consulting Services area of ConsultUSA, the exclusive solutions and staffing partner for PMCentersUSA. In addition, Joe develops customized, private training programs for organizations nationwide and assists clients in the development of PMOs and Centers of Excellence in the areas of Business Analysis and Project Management. Richard F. Clare OCP, PMP, CBAP, CSM, MSPM is the Business Analysis Practice Director and a senior instructor for PMCentersUSA, with more than 25 years of experience as a developer, business analyst, trainer, and project manager. Rick is responsible for maintaining the BA courseware, providing expert consulting services to companies moving into the business analysis world for the first time, and constructing customized training material targeted at an individual company s methodologies. Rick s early career experience was as a Senior Oracle Database Developer, performing analysis, design, development, and documentation on numerous database systems, using Oracle and its complete set of development tools. He has worked on projects that involve all aspects of the application development task as a business analyst and as a project manager. His training background is as an Oracle instructor, course developer, and technical school administrator. Rick has written numerous documents, including course material, help manuals, installation instructions, and system manager guides. He has presented at numerous conferences, such as Oracle s IOUG, the Oracle Developer Tools User Group (ODTUG) conference, the Project Management/Business Analysis World conference, PMI Global Congress and the Building Business Capabilities conference. Rick has worked extensively with the International Institute of Business Analysis (IIBA ). He served as Vice President of Chapters at the international level for two years the senior volunteer position in IIBA. He previously led the IIBA's Chapter Development Committee and orchestrated work, contributed to, and served as editor of the IIBA s Managing Business Analysts, a book consisting of the views from a wide variety of experts in the BA arena and full of advice and guidance on how to manage BAs. Rick was awarded IIBA s highest award for volunteer work during the Building Business Capability conference in 2011. Rick is a PMI certified Project Management Professional (PMP), one of the first Certified Business Analysis Professionals (CBAP) in the world, a Certified ScrumMaster (CSM), and an Oracle Certified Professional (OCP). Rick earned his Master s degree in Project Management from Northeastern University and is a graduate of the University of Manitoba in Winnipeg, Manitoba, Canada. He also holds numerous technical certifications. WWW.PMCENTERSUSA.COM 1-888-762-3683 -3-

Table of Contents Organizational Programs 6 Meet Our Staff 7 Certification and Accreditation 8 Complete Project Life Cycle Training and Consulting Solutions 9 Complete Project Life Cycle Training and Consulting Solutions 10 Consulting Services 13 ProjectPerks 14 ConsultUSA Project Staffing Solutions 15 Specialty Staffing Areas of Focus 16 Corporate Training Programs 17 Organizational Discounts 18 Federal Government Training Opportunities 19 Master's Certificate Track Programs 20 Private Training Private Training 21 Project Management Fundamentals (4 hr.) 22 Project Management Overview (7 hr./14 hr./21 hr.) 23 Managing Multiple Projects (14 hr.) 24 Turning Around Problem Projects (14 hr.) 25 IT Project Management (14 hr.) 26 Managing Projects Using Earned Value (7 hr./14 hr.) 27 Introduction to Microsoft Project (7 hr.) 28 Effective Scheduling Using Microsoft Project (7 hr.) 29 Best Practices for Managing Project Risks (7 hr.) 30 Introduction to Agile (14 hr.) 31 Agile Principles and PMI-ACP Exam Prep (21 hr.) 32 Completing Agile Projects with Scrum (14 hr.) 33 Business Analysis Fundamentals (4 hr.) 34 Business Analysis Fundamentals (14 hr.) 35 Business Analysis Planning & Monitoring (14 hr.) 36 Elicitation (14 hr.) 37 Requirements Management & Communication (14 hr.) 38 Enterprise Analysis (14 hr.) 39 Requirements Analysis (14 hr.) 40 Solution Assessment & Validation (14 hr.) 41 Preparing Effective Use Cases (14 hr.) 42 Eliciting, Analyzing, and Documenting IT Requirements (14 hr.) 43 Business Analysis Certification Exam Prep (14 hr.) 44 Effective Project Communication Techniques (7 hr.) 45 Effective Presentation Techniques (7 hr.) 46 Effective Meeting Techniques (7 hr.) 47 Effective Time Management Techniques (7 hr.) 48 Project Management for Executives (2-4 hr.) University of Pittsburgh Training 49 University of Pittsburgh Katz Graduate School of Business Center for Executive Education Alliance Programs 50 Project Management Essentials (14 hr.) 51 Project Leadership (14 hr.) 52 Project Scope and Quality Management (14 hr.) 53 Project Time and Cost Management (14 hr.) 54 Project Risk and Procurement Management (14 hr.) 55 Project Human Resources and Communications Management (14 hr.) 56 Project Management Certification Exam Prep (14 hr.) 57 Introduction to Scrum (7 hr.) 58 3-Day Business Analysis Training (21 hr.) Virtual, Live Instructor-Led & On-Demand Training 59 Public Virtual and On-Demand Training 60 Live Webinars 61 On-Demand Webinars 62 On-Demand 35-Hour PMP Boot Camp 63 On-Demand 35-Hour PMP Boot Camp 64 Introduction to Project Management (7 hr.) 65 Best Practices for Defining Project Scope (7 hr.) 66 Managing Project Quality (7 hr.) 67 Fundamentals of Scheduling (7 hr.) 68 Estimating and Controlling Project Costs (7 hr.) 69 Key Concepts for Project Risk Management (7 hr.) 70 Principles of Procurement Management (7 hr.) 71 Managing Project Stakeholders and Communications (7 hr.) 72 Effectively Managing Project Resources (7 hr.) 73 Best Practices for Managing Multiple Projects (7 hr.) PMI, PMP, CAPM, PMI-ACP, PMI-SP, PMI-RMP, PgMP, PMBOK Guide and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. BABOK, Business Analysis Body of Knowledge, IIBA, and the IIBA logo are registered trademarks owned by International Institute of Business Analysis. CBAP CCBA and the CBAP logo are registered certification marks owned by International Institute of Business Analysis. Certified Business Analysis Professional TM, Certification of Competency in Business Analysis TM, EEP TM and the EEP logo are trademarks owned by International Institute of Business Analysis. -4- WWW.PMCENTERSUSA.COM 1-888-762-3683

74 Best Practices for Managing Problem Projects (7 hr.) 75 Best Practices for Managing IT Projects (7 hr.) 76 Best Practices for Developing Project Schedules (7 hr.) 77 Best Practices for Portfolio Management (7 hr.) 78 Best Practices for Program Management (18 hr.) 79 Introduction to Agile (7 hr.) 80 Introduction to Business Analysis (7 hr.) 81 Key Elements for Business Analysis Planning and Monitoring (3 hr.) 82 Key Elicitation Techniques (7 hr.) 83 Essential Elements for Requirements Management and Communication (3 hr.) 84 Fundamental Elements of Enterprise Analysis (3 hr.) 85 Key Requirements Analysis Techniques (7 hr.) 86 Core Concepts for Solution Assessment and Validation (7 hr.) 87 Preparing Effective Use Cases (7 hr.) 88 Building a Solid Foundation for Testing (7 hr.) 89 Effective Negotiating Techniques (7 hr.) 90 Effective Personality Styles Management Techniques (7 hr.) Instructors & Delivery Methods 91 Instructors 92 Instructors 93 Training Venues WWW.PMCENTERSUSA.COM 1-888-762-3683 -5-

Meet Our Staff We re Here to Help You 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 Dianne Lutz, Sales Manager Bob Miller, Account Executive Jodi Cagno, Account Executive Lauren Schifano, Account Executive John Balish, Account Executive 6 7 8 9 10 Katie Spilman, Account Executive Lauren Beatty, Operations Manager Angela Scatena, Training Coordinator Caitlyn Morgan, Marketing Coordinator Justine Zollner, Associate Marketing Coordinator -6- WWW.PMCENTERSUSA.COM 1-888-762-3683 12

Certification and Accreditation Affiliation with the Project Management Institute (PMI ) In August 1999, the Project Management Institute granted PMCentersUSA the right to be a Charter Global Registered Education Provider (PMI R.E.P.). This requires that PMCentersUSA accept and adhere to all PMI R.E.P. program policies, requirements, and rules concerning the provision of professional educational activities and materials. Our association with PMI signifies that our instruction is of the highest quality and in complete alliance with PMI s A Guide to the Project Management Body of Knowledge (PMBOK Guide). Professional Development Units (PDUs) As a Charter Global Registered Education Provider for PMI, PMCentersUSA is approved to award Professional Development Units (PDUs) for all courses. PMI uses PDUs to measure education hours. PMP Certification/Continuing Certification Requirements Like many in the field of project management, you may be interested in earning PMI s PMP designation as a way to add value and independently authenticate your position as a certified Project Management Professional (PMP). The Master s Certificate track is designed to help you prepare for this prestigious certification by addressing all the critical areas in PMI s PMBOK Guide. In order to be eligible to sit for PMI s PMP exam, you must earn a minimum of 35 hours (PDUs) of education, specifically in project management. PMPs who seek to maintain their PMP credentials are required to complete 60 PDUs every three years. Please visit our website for information about the new CCR segmentation guidelines that go into effect Dec. 1, 2015. For specifics on PMI s requirements for PMP certification and continuing certification, visit the PMI website at www.pmi.org. New PMI-PBA SM Certification/Continuing Certification Requirements In 2014, PMI introduced the PMI-PBA designation as a way to add value and independently authenticate your position as a certified Professional in Business Analysis (PBA). The Business Analysis Master s Certificate track is designed to help you prepare for this prestigious certification by addressing all the critical areas in PMI s PMBOK Guide and other reference materials. In order to be eligible to sit for the PMI- PBA exam, you must earn a minimum of 35 hours (PDUs) of education, specifically in business analysis. PMI-PBAs who seek to maintain their credentials are required to complete 60 PDUs every three years. For specifics on PMI s requirements for PMI-PBA certification and continuing certification, visit the PMI website at www.pmi.org. Continuing Education Units (CEUs) Through our university affiliations, all our public courses carry Continuing Education Units (CEUs*). CEUs are an official way of recording the completion of postsecondary education and professional development. For each course you complete, you will receive a certificate indicating the number of CEUs you have earned. These certificates are evidence of successful completion of courses and should be retained as proof of your achievements. Affiliation with the International Institute of Business Analysis (IIBA ) In 2007, PMCentersUSA became an Endorsed Education Provider (EEP ) for the International Institute of Business Analysis (IIBA). Being an EEP signifies that PMCentersUSA is an established business with courses pertinent to business analysis. PMCentersUSA has also shown that it offers quality procedures to deal with course development, updates, and instructor selection. Moreover, PMCentersUSA has also integrated industry standards and student feedback into its development process. Our association with the IIBA signifies that our instruction is of the highest quality and in complete alliance with the IIBA s A Guide to the Business Analysis Body of Knowledge. Professional Development Hours (PDs) and Continuing Development Units (CDUs) As an Endorsed Education Provider for the IIBA, PMCentersUSA is approved to award Professional Development hours (PDs) and Continuing Development Units (CDUs) for registered courses. PD hours are for initial certification, and CDUs are for recertification. CCBA and CBAP Certifications PMCentersUSA offers business analysis training, helping you earn PDUs and Professional Development hours (PDs), as well as Continuing Development Units (CDUs), to work toward the examinations for the Certification of Competency in Business Analysis (CCBA) and the Certified Business Analysis Professional (CBAP). CCBA and CBAP applicants need 21 hours of professional development (PDs) (i.e., course classroom/contact time) to meet the CCBA and CBAP certification professional development requirements. There is no recertification for the CCBA. The CCBA expires five years from the certification date. However, there is recertification for the CBAP. Individuals seeking to be recertified for the CBAP certification need a minimum of 60 CDUs for recertification. If you are working toward initial certification, one hour of professional development is worth 1 PD. If you are a CBAP, one hour of professional development is worth 1 CDU. For more information please refer to the IIBA certification and recertification handbooks at www.theiiba.org. PMCentersUSA was named PMI's Professional Development Provider of the Year for 2006-2007, beating out 1,100 competing training providers that were also vying for the award. WWW.PMCENTERSUSA.COM 1-888-762-3683 -7-

Complete Project Many organizations lack procedures, templates, and a fully defined project process. Some organizations don t have project team members with sufficient training in business analysis and project management. In both cases, it is extremely difficult for project teams to be successful. The diagram below shows the building blocks needed to create an efficient project organization and PMCentersUSA can support you every step of the way with this process. Improved business results require successful projects. Organizational Assessment and Gap Analysis Fundamental Training Customized Private and Software Tools Training Review of Processes, Procedures, Templates, and Software Tools Continuous Self Improvement Consulting and Contract Services Project Reviews, Coaching, and Continued Support -8- WWW.PMCENTERSUSA.COM 1-888-762-3683

Life Cycle Training & Consulting Solutions Improved Business Results Require Successful Project Execution PMCentersUSA has a proven history of delivering Complete Project Life Cycle Training and Consulting Solutions for organizations, leading to more consistent project performance and improved business results. We can provide the building blocks that will give your organization a solid foundation in business analysis and project management. Additionally, we have seasoned facilitators in business process improvement that can help streamline and optimize your organization. Contact us today and start building your projects organization. Organizational Assessment and Gap Analysis As the first step in any improvement initiative, our experienced consultants assess your organization's level of maturity in project management and business analysis by reviewing your entire project methodology. Our consultants will obtain and analyze information to identify strengths and weaknesses and then make specific recommendations on areas for improvement, which may include consulting services to assist in implementation of a PMO or BA CoE, for example. Fundamental Training PMCentersUSA courseware is aligned with PMI and IIBA standards and provides a best practices approach that will immediately benefit project professionals. Our experienced instructor team offers an interactive and collaborative learning experience in basic concepts of Project Management and Business Analysis. Our courses include hands-on exercises, case studies and lively discussions and can be provided privately on-site, in our live instructor-led virtual classroom or through our University alliance. Customized Private and Software Tools Training To build upon fundamental training, organizations can bring private training on-site to support new processes and procedures incorporating a company-specific methodology or expand knowledge on use of new software tools, such as Microsoft Project Server. Our experienced consultant/instructor team can provide courseware customizations to deliver targeted training to organizations seeking improvement in core disciplines across the complete project life cycle. Review of Processes, Procedures, Templates, and Software Tools PMCentersUSA consultants can help streamline your project processes to achieve more effective project results. We will examine your project procedures and templates and provide recommendations for improvement. In addition, we can assess the various software tools in use for project management and business analysis or help you select and implement new tools, such as Microsoft Project and Microsoft Project Server for enhanced project visibility and to drive improved performance. Continuous Self Improvement We provide a wide range of outstanding courses through a number of effective learning venues, including: traditional classroom training through our University alliance; live virtual instructorled training; self-paced on-demand training; or customized private on-site or virtual training. Our course offerings range from introductory to advanced level and focus on knowledge transfer of PMI and IIBA best practices as well as courses to help individuals prepare for certification. Courses are offered via our public schedule and can also be delivered privately for organizations. Consulting and Contract Services PMCentersUSA provides a wide range of consulting services for organizations seeking increased levels of performance from their teams and the delivery of more successful projects across their enterprise. Leveraging the competencies of PMCentersUSA, our solutions partner ConsultUSA provides experienced PM and BA professionals through their IT Performance Management Staffing Solution. This service is focused on PM and BA and enables organizations to bring in outstanding contract or contract-to-hire talent to augment or lead an existing project team. This service is often utilized when their internal resources are constrained and timelines are fixed. Project Reviews, Coaching, & Continued Support Our experienced consultants provide continuing support to assist organizations seeking improvement by conducting project reviews. We also provide coaching services to accelerate the development of competency levels in PM and BA. For organizations seeking enhanced organizational performance in PM and BA to accelerate improvements. We can assist by providing our recommendations on the implementation of proven processes, procedures, and templates to align with best practices. WWW.PMCENTERSUSA.COM 1-888-762-3683 -9-

Consulting Services PMCentersUSA s mission is to deliver Complete Project Life Cycle Training and Consulting Services by providing clients with consulting, training, mentoring and coaching for executives, senior management, project teams, and project team members to help ensure their projects are successful. Many organizations lack procedures, templates, and a fully defined project process. Some organizations don t have project team members with sufficient training or experience in business analysis and project management. In both cases, it is extremely difficult for project teams to be successful. PMCentersUSA can support you every step of the way. Improved business results require successful projects. PMCentersUSA has a proven history of delivering Complete Project Life Cycle Training & Consulting Services for organizations, leading to more consistent project performance and more successful projects. We provide the building blocks that will give your organization a solid foundation in business analysis and project management. We can also provide seasoned facilitators in business process improvement to streamline and optimize your projects organization. Contact us today to learn how we can help enhance your business results. Industry Experience Our consultants and instructors offer industry-specific experience that enables them to provide key insights on your projects. Our training courses can be customized to your industry or company and go beyond the fundamentals to profile major industry concepts, tools, techniques, and processes used by benchmark organizations. Our industry specific expertise includes: Insurance Banking/Financial Services Healthcare Manufacturing Engineering and Construction Energy Retail Pharmaceuticals/Biotechnology Legal Services Project Audits and Reviews Prior to initiation, upon completion, or at any stage of the project life cycle, PMCentersUSA can assist your organization by providing an independent assessment of your project or a review of a completed project. We can assess the project in its entirety or focus on a certain area of concern such as cost, schedule, quality, or contract compliance. An independent project audit or project review can provide insight into your organization's project management strengths and also areas for improvement. We can validate which elements of the project are being successfully managed and which elements are presenting challenges. A PMCentersUSA independent project audit or review can include any of the following: Statement of Work (SOW) Gap analysis Deliverables and milestones Stakeholder satisfaction assessment Schedule performance against projected completion Cost performance against baseline Contract or regulatory compliance Compliance with processes, procedures, and policies Processes and methodologies comparison to best practices Risk management plan Earned Value assessment Problem project root cause identification, analysis, and recovery -10- WWW.PMCENTERSUSA.COM 1-888-762-3683

Contract Project Management PMCentersUSA provides seasoned project management professionals to assist organizations in delivering successful projects. We can lead or augment an existing team in any phase of planning, initiating, executing, controlling, or delivering for your critical projects. Our experienced consultants provide project expertise for a variety of projects: IT application development, system integration, and infrastructure projects Engineering and Construction Our expertise includes: Requirements and scope development and validation Schedule, cost, and communications management Risk and contract management Earned value management and reporting PMO and BACoE support Customized Training Our training programs and courseware has been designed so that it can be customized to your industry, company, or projects. We can modify our training programs to fit your organization's needs and empower your team to turn challenges into opportunities that grow your business and increase your productivity. Typical customization requests to our standard PMBOK Guide and BABOK Guide aligned courses include: Developing case studies specific to your company or industry Incorporating your company's specific templates or procedures Incorporating your organization's specific project processes Developing custom exercises that address your core business objectives WWW.PMCENTERSUSA.COM 1-888-762-3683 -11-

Coaching and Mentoring Our project management and business analysis consultants can provide coaching and mentoring for project team members and executives looking to work effectively within project organizations. We understand that every client need is unique. We focus on knowledge transfer, not simply "instruction." Coaching and mentoring is a very effective hands-on method of accelerating the development of competency levels in Project Management and Business Analysis skills and talent. Our coaching engagements typically include: Skills and leadership development Guidance in policy, process, and methodology Applying newly-learned skills to projects Developing skills specific to an organization or project Partnering with junior Project Managers or Business Analysts to support project needs Project Plans, Templates, and Processes PMCentersUSA has developed an extensive library of effective business analysis and project management templates to assist organizations seeking to improve their project process. We provide project assessment services and recommend specific methods to optimize your processes and streamline your project procedures and documents. We can also assit by updating and improving your existing procedures to align them with global best practices. Some of the services we offer include: Project charter and initiation consultation Requirements process and scope assessments Requirements, solution and scope validation Risk plan assessment Communications plan assessment Project schedule reviews Change control consultation Contract compliance assessment -12- WWW.PMCENTERSUSA.COM 1-888-762-3683

has an exciting way to reward our clients! Earn a complimentary project management, business analysis, or interpersonal skills course from with every placement or contract. ProjectPerks Offer: This value-add customer loyalty program provides clients with their choice of a complimentary training course, valued at up to $1,795, through our award-winning solutions partner, PMCentersUSA. For each IT, PM, or BA resource engaged in a 40 hour per week contract or direct permanent placement through the guarantee period, the client will have their choice of course, for themselves or someone on their team. Program Benefits: High ROI: For the same dollars spent on staffing, clients also receive training where there may be a low budget or no budget for training. PMI and IIBA Aligned Training: Enables our clients to further develop their skills in project execution. Flexibility: Complimentary course may be used by the hiring manager or any person on the team. Courses are offered on-demand, through our University Alliance, and in our virtual, live instructor-led classroom. Engaging: Courses include hands-on exercises for effective knowledge transfer. Exclusive Offer: PMCentersUSA's On-Demand 35-Hour PMP Boot Camp course is available through ConsultUSA's ProjectPerks program for qualifying business. Call for more information. Ready to Get Started? For additional information, please call ConsultUSA at 1-866-963-8621 and ask to speak with an Account Manager. Visit us online at www.consultusa.com/ employers/pages/services.aspx WWW.PMCENTERSUSA.COM 1-888-762-3683 -13-

Project Staffing Solutions Who We Are ConsultUSA is an award-winning national IT staffing company that distinguishes itself through its innovation, quality and service. We provide reliable resources for your IT, PM, or BA project needs through the utilization of a defined interview process coupled with the most thorough technical testing, verification, and background checks in the industry. Our model focuses on the long-term needs of our consultants, while facilitating the needs of our clients to realize greater throughput and deliver their projects successfully. Our Signature Services RAD IT, PM, & BA Staffing Solution - When Time Matters This guaranteed, no-interview staffing solution enables clients with demanding project needs to engage ConsultUSA via Statement of Work and/or through your VMS to source, interview, select, and onboard from 1-25 on-site IT, PM, or BA resources within a two week Service Level Agreement. Project Management Specialty Staffing Solution This service provides proven project management resources and consultants to assist organizations seeking to improve enterprise performance in project delivery as a means to achieve strategic business objectives effectively. Consulting-As-A-Service This service is designed for companies that look to minimize co-employment risk. Resources are engaged and retained on a monthly basis through a streamlined service than we manage for you. ProjectPerks This value-add customer loyalty program provides clients with their choice of a complimentary training course, valued at up to $1,795, through our award-winning solutions partner, PMCentersUSA. For each IT, PM, or BA resource engaged in a 40 hour per week contract or direct permanent placement through the guarantee period, the client will have their choice of course, for themselves or someone on their team. Exclusive Offer: PMCentersUSA's On-Demand 35-Hour PMP Boot Camp course is available through ConsultUSA's ProjectPerks program for qualifying business. Call ConsultUSA at 1-866-963-8621 and speak with an account representative to get started! -14- WWW.PMCENTERSUSA.COM 1-888-762-3683

Specialty Staffing Areas of Focus Working exclusively with for Project Management & Business Analysis Solutions Our Specialty Project Management Program Management Portfolio Management Business Analysis Agile IT Staffing Areas of Focus Business Intelligence / Data Warehouse Microsoft Application Development Network Engineering Engaging Our Services Signature Services - Our innovative staffing solutions are custom designed to best meet each individual client's unique needs. Terms of engagement are addressed through SOW - with services for our RAD Staffing and Performance Management solutions provided on a T & M (time & materials) basis and on a monthly basis for our Consulting-As-A-Service solution. Contract - Traditionally our most popular model and the preferred engagement method for specialized needs to augment an existing project team for a defined period of time. Contract-to-Hire - Enables clients to evaluate a consultant over a contract period with the intent to convert him or her to a full time employee of the client organization. Direct Permanent Placement - Engages ConsultUSA to assist in filling open positions with permanent employees. This fee-based service can be engaged on a contingent or retainer basis for any level of position in your organization. Why Our Customers Recommend Us The team at ConsultUSA assisted us with rapid staffing for a highly critical project, going from a staff of 5 to over 70 within 6 months. The organization delivered consistently good quality resources and the highest percentage of excellent quality resources I have seen. What makes ConsultUSA outstanding is the organization's focus on delivering value to the customer. They take ownership not only of finding the right resources, but of contributing to the success of the project. ConsultUSA delivers superior quality service." - Application System Manager, PNC Financial Services Group WWW.PMCENTERSUSA.COM 1-888-762-3683 -15-

Corporate Pre-Buy Program Organizations with substantial training needs may take advantage of our Corporate Pre-Buy Program to maximize your training budget. This unique program offers your organization the opportunity to pre-purchase our award-winning training courses (public, private, or on-demand), educational webinars, and consulting services at a considerable savings. With this program, organizations are not required to register individual employees or commit to specific private courses or delivery dates at the time of purchase. All organizations participating in our Corporate Pre-Buy Program will receive incrementally higher levels of additional retail credit based on the budget amount invested in the program. This credit is translated into training units - dollar for dollar - which are good for use for up to one year from date of purchase. Benefits of the Corporate Pre-Buy Program: Exceed Your Budget Expectations: Enables you to increas your training budget by 50% of what you pre-purchase Leverages Your Purchasing Power: Enables small and large companies alike to maximize their purchasing power throughout the year regardless of the size of the transaction Greatest Savings: The higher the level of commitment, the more additional credits you receive Easy to Purchase: At time of purchase, the only information required is the amount of the pre-buy commitment. Clients are not required to know the details of how training will be delivered. Easy to Track: Once purchased, we can track and administer your training units to individual employees as appropriate based on your organization's own timetable through the PMCentersUSA SABA Learning Management System from purchase through delivery. Trust: PMCentersUSA is a PMI award-winning Registered Education Provider and our IT, Project Management and Business Analysis Staffing Solutions Partner, ConsultUSA, has been named a Top Workplace by the Pittsburgh Post- Gazette for four consecutive years. -16- WWW.PMCENTERSUSA.COM 1-888-762-3683

Organizational Discounts Companies that seek consistently high-quality public training courses they can confidently refer their employees to throughout the year may take advantage of the PMCentersUSA Corporate Discount Training Program. This program provides all of our training courses, educational webinars, and other services at an established corporate discount via use of an Organizational Security Keyword. This special alphanumeric code entitles employees of a particular company to discounted pricing when they register on their own through the PMCentersUSA online Retail Store. By setting up their individual PMCentersUSA Learning Log-In Accounts with your company s Organizational Security Keyword, your employees are assured they will always get the same discount off of our retail list prices, providing them with significant savings throughout the year as their training needs arise. There is no pre-purchase or minimum purchase required for corporations to participate in this program. What to Expect Our SABA LMS-based virtual courses feature a live student-instructor format just as you would experience in a traditional classroom, but without the travel expense and multi-day commitment ofter required of off-site venues. Virtual courses can also be delivered privately for organizations with dispersed employees, or they may choose from a number of selfpaced on-demand courses and webinars as an alternative. Public university-based courses in select cities may also be an option for those seeking a traditional learning venue. Virtual public courses: Feature a live instructor-led platform with offerings available in the daytime and evening Accessible via the convenience of a PC, mobile device, or tablet Utilize innovative and engaging learning technologies to maximize knowledge retention, including: * Real-time white boarding for hands-on activities * Interactive break-out sessions with other students * Instantaneous student-instructor feedback through audio and text chat features Private training courses: Courses can be delivered for organizations on site or through our virtual instructor-led platform Customization is available including incorporating company-specific methodology or examples Features an effective blend of instructor lecture and hands-on experiential learning activities On-Demand courses and webinars: New on-demand courses and webinars feature conveniently structured learning modules that are selfpaced and completely self-contained Topics include: * Project Management, Business Analysis, and Interpersonal Skills * 35-Hour PMP Boot Camp course * 1-Hour Webinars in Project Management, Business Analysis, and Interpersonal Skills Knowledge retention is tested via review quizzes, which must be successfully completed to obtain course credit WWW.PMCENTERSUSA.COM 1-888-762-3683 -17-

Professional Development Programs for the Federal Government in Project Management & Business Analysis PMCentersUSA's GSA Federal Supply Schedule (Contract No. GS-02F-117AA) provides a wide range of professional development programs (874-4 MOBIS Training Services) to assist federal agencies and departments seeking to improve performance and build competencies in the areas of: Project/Program Management; Business Analysis; Agile; and Interpersonal Skills. PMCentersUSA is a privately owned small business and a recipient of PMI 's Professional Development Provider of the Year award (2006-07). We are a Charter Global Registered Education Provider (REP) for the Project Management Institute and an Endorsed Education Provider (EEP) for the International Institute of Business Analysis. Private and Customized Solutions: Private training provides agencies and departments with the ability to level-set employees in core disciplines necessary to improve project outcomes. To assist, we can deliver an onsite or virtual private training course to develop skills in project leadership, requirements elicitation, or negotiating techniques to positively impact your current state. By incorporating your defined project methodology into our training materials, we can develop customized courses or programs to help you reinforce the established project processes of your particular agency or department to drive adoption of your standards and practices. We can also deliver our training services more broadly over multi-year contract vehicles to meet the needs of an agency or department seeking consistency in core training curriculum and quality across their geographic footprint. By use of our secure cloud-based LMS, we can provide a scalable learning solution leveraging our virtual online classroom and our self-paced on-demand programs that are ideal for your geographically-dispersed employees. We can also provide tools training, such as the Microsoft Enterprise Project Management (EPM) solution using Microsoft Project Server. Other areas where we can lend our expertise include Earned Value Management, Risk Management, and Project Scheduling. GSA Contract: GS-02F-117AA Schedule: 874-4 MOBIS Training Services NAICS Number: 611430 Professional and Management Development Training CAGE Code: 63Y73 DUNS Number: 002076046 Business Size/Socio-economic Status: Small PMCentersUSA GSA Website, GSA FSS & Capabilities Statement: www.pmcentersusa.com/gsa/ Public Training: Our virtual classroom features live, instructor-led training for those seeking the convenience of an online education. We deliver courses in a technology-rich venue that enables active student participation through a variety of communication means including live chat and microphone. Our curriculum provides ample opportunity for hands-on learning via virtual break-out rooms and shared white boarding capability. Through our alliance with the University of Pittsburgh Katz Graduate School of Business, Center for Executive Education, we offer PMI award-winning on-site training programs in project management and IIBA -aligned on-site training programs in business analysis. Our On-Demand 35-Hour PMP Boot Camp program enables students to study at their own pace and learn how to successfully implement the principles and best practices of project management, while preparing for PMI s Project Management Professional (PMP ) certification exam through use of more than 400 practice questions. Federal Acquisition Certification for Program and Project Managers (FAC-P/PM): This certification program is based upon a competency model of performance outcomes which measures the knowledge, skills, and abilities gained by program and project managers through professional training, job experience, and continuous learning. Entry level training includes knowledge comprehension and participatory skills in basic acquisition and project management. Training courses designed at the entry level cover the level one performance outcomes in the FAC-P/PM competency model. FAC-P/PM Competencies include: 1. Requirements Development & Management Processes 2. Systems Engineering 3. Test and Evaluation 4. Life Cycle Logistics 5. Contracting 6. Business, Cost, and Financial Management 7. Leadership For more information call 1-888-762-3683 or email GSA@PMCentersUSA.com. -18- WWW.PMCENTERSUSA.COM 1-888-762-3683

Master's Certificate Program Map PMCentersUSA offers targeted Project Management and Business Analysis track programs that have been designed to impart knowledge and prepare the student for the PMI and IIBA certification exams. Each course in the track awards PDUs, PDs or CDUs that can be used towards the educational requirement for initial certification or recertification. Upon successful completion of the track, the student earns a Master's Certificate in either Project Management or Business Analysis. Virtual, Live Instructor-Led Project Management Master's Certificate Track (8 courses, 56 PDUs) Pages 65-72 Best Practices for Defining Project Scope (7 Hrs.) Managing Project Quality (7 Hrs.) Fundamentals of Scheduling (7 Hrs.) Estimating & Controlling Project Costs (7 Hrs.) Virtual, Live Instructor-Led Business Analysis Master's Certificate Track (6 courses, 30 PDs, CDUs, PDUs) Pages 81-86 Key Elements for Business Analysis Planning & Monitoring (3 Hrs.) Key Elicitation Techniques (7 Hrs.) Essential Elements for Requirements Management & Communication (3 Hrs.) Fundamental Elements of Enterprise Analysis (3 Hrs.) Key Concepts for Project Risk Management (7 Hrs.) Principles of Procurement Management (7 Hrs.) Key Requirements Analysis Techniques (7 Hrs.) Core Concepts for Solution Assessment & Validation (7 Hrs.) Managing Project Stakeholders & Communications (7 Hrs.) Effectively Managing Project Resources (7 Hrs.) University of Pittsburgh Project Management Master's Certificate Track (6 courses, 84 PDUs) Pages 50-55 University of Pittsburgh Project Management Certification Exam Prep Track (7 courses, 98 PDUs) Pages 50-56 Project Management Essentials (14 Hrs.) Project Management Essentials (14 Hrs.) Project Leadership (14 Hrs.) Project Leadership (14 Hrs.) Project Scope & Quality Management (14 Hrs.) Project Scope & Quality Management (14 Hrs.) Project Time & Cost Management (14 Hrs.) Project Time & Cost Management (14 Hrs.) Project Risk & Procurement Management (14 Hrs.) Project HR & Communication Management (14 Hrs.) Project Risk & Procurement Management (14 Hrs.) Project HR & Communication Management (14 Hrs.) PM Certification Exam Prep (14 Hrs.) WWW.PMCENTERSUSA.COM 1-888-762-3683 -19-

Why our Customers Recommend our Private Training Programs "PMCentersUSA's training and solutions approach to assisting Michael Baker in better executing projects has enabled our organization to increase the predictability of our project delivery. The company's national coverage, flexibility, and willingness to customize what they do to the 'Baker Way' has made them an invaluable enabler to our organization." -Senior Vice President, Michael Baker Corporation "Elliott Company is pleased that PMCentersUSA staff is also working with us to integrate company-specific tools into future PM courses. The goal is to use the fundamental PMCentersUSA curriculum as the knowledge baseline with inclusion of our company processes in the course work." -Manager Project Management, Elliott Company "The Business Analysis training we received from PMCentersUSA had a significant impact on our team at IBC. The training was a catalyst for our organization to strengthen the role of a business analyst and take our organizational training to the next level. What made this program unique was its alignment with the IIBA along with PMCentersUSA's ability to customize to our company and industry." - Senior Vice President, ebusiness and Support Services - Independent Blue Cross "The course materials and class exercises coupled with the instructor's vast knowledge of real world examples made this a valuable experience for me. I can use everything garnered on my current projects." -Project Manager, PNC Bank "The advanced courses provided overall techniques for solid project management techniques, industry-aligned examples, and suggestions. These real world examples were really beneficial." -Project Manager, PNC Bank Private Training For organizations seeking to improve or instill consistency in project management and/or business analysis practices or introduce agile or interpersonal skills concepts, PMCentersUSA can assist in providing private training. By engaging PMCentersUSA to implement a private training program, organizations will have the ability to level-set employees in these core disciplines regardless of an individual s position or tenure within the company. To build upon fundamental training, organizations can leverage PMCentersUSA to implement a customized training program. This solution incorporates company-specific project methodology, templates, and procedures which may be incorporated into the PMCentersUSA curriculum to closely align with established project processes within the organization. Other ways to tailor the PMCentersUSA curriculum include use of industry-specific course exercises or case studies so that employees can more readily grasp the PMI and IIBA concepts in relation to their day-to-day project responsibilities. Other specific PMCentersUSA training available for corporations includes tools training, such as training on the Microsoft Enterprise Project Management (EPM) solution using Project Server. Our consultants will assess the current state of an organization s project management environment including the configuration of MS Project to prioritize key training objectives and expected outcomes. We will then deliver targeted training in support of the EPM environment, delivering courses to the organization s project managers, resource managers, executives, and administrators of the system as necessary. With any private training program, organizations have the freedom to schedule where, when and how the training will be rolled out across the enterprise. Organizations may decide to utilize on site, traditional instructor-led training, or virtual, live, instructor-led online training. The virtual venue allows companies to accommodate geographically dispersed employees while encouraging collaborative learning through our highly interactive online technology platform. This robust LMS-based venue features break out rooms, shared white boards, and real-time discussion capability, and can be readily accessed from the convenience of a PC or mobile device. -20- WWW.PMCENTERSUSA.COM 1-888-762-3683