Southern Connecticut State University Department of Management & MIS 501 Crescent Street New Haven, CT 06515 Paul L. Stepanovich, Ph.D. Cell: (203) 499-8548 stepanovicp1@southernct.edu Education Ph.D., Health Care System Science, 1995 Medical University of South Carolina, Charleston SC Quantitative Methods in Health Administration MBA, 1979 Clarion University of Pennsylvania, Clarion PA B.A., Business Administration and Psychology, 1978 Grove City College, Grove City PA Experience Southern Connecticut State University 2009- Chair, Department of Management & MIS 2007- Professor of Management 2005 Tenured 2002-2007 Associate Professor, Department of Management & MIS Old Dominion University 1999-2002 Assistant Professor, Community and Environmental Health Wilkes University 1995-1999 Assistant Professor, Joint Appointments in Business Administration, Health Administration, and Pharmaceutical Science Medical University of South Carolina 1993-1994 Fellowship, Department of Biostatistics, Epidemiology and System Science 1992-1993 Research Associate, Department of Health Policy and Administration Ford New Holland, Inc., Subsidiary of Ford Motor Company 1990-1991 Investment Analysis Manager 1988-1990 Business Planning Manager (Strategic Planning) 1984-1988 Marketing Research Manager 1980-1984 Marketing Research Analyst Stepanovich Vita 1
Works in Progress 1. Management by objectives and stress 2. The CEO game Peer-Reviewed Journal Publications Scholarship 1. Stepanovich, P. L., Mueller, J. D., & Benson, D. (2014). AACSB accreditation and possible unintended consequences: A Deming view. Journal of Education for Business, 89(2), pp. 103-109. 2. Stepanovich, P. L. & Hopkins, P. J. (2013). Take charge: Understand control charts and know the difference in variation to better manage your people. Quality Progress, 46(7), pp. 22-27. 3. Stepanovich, P. L. (2013). Pernicious performance appraisals: A critical exercise. Journal of Behavioral and Applied Management, 14, pp. 107-139. 4. Stepanovich, P. L. (2009). The lobster tale: An exercise in critical thinking. Journal of Management Education, 33, pp. 725-746 5. Stark, E., Stepanovich, P. L., Hopkins, P. J., & Poppler, P. (2008). Surrounded by whitewater: Conflicts in management sciences regarding truth and reality. Journal of Behavioral and Applied Management, 9, pp. 258-274. 6. Stepanovich, P. L. (2007). Management by objectives: A critique and pedagogical struggle. Journal of Business Management and Change, 2, pp. 7-26. 7. Stepanovich, P. L. (2004). Using system dynamics to illustrate Deming s system of profound knowledge. Total Quality Management and Business Excellence, 15, pp. 379-389. 8. Stepanovich, P. L. & Mueller, J. D. (2002). Mapping strategic consensus. Journal of Business and Management, 8, pp. 147-163. 9. Johnson, W. P. & Stepanovich, P. L. (2001). Managing in a crisis: Planning, acting, learning. American Journal of Health-System Pharmacy, 58, pp. 1245-1249. 10. Stepanovich, P. L. & Uhrig, J. (1999). Decision-making in high velocity environments: Applications in healthcare. Journal of Healthcare Management, 44, pp. 197-205. Peer-Reviewed Proceedings Publications and Presentations 1. Stepanovich, P. L., Hopkins, P. J., Stark, E. (March, 2014). You can t handle the truth : A pedagogical exercise. Western Academy of Management conference in Sonoma, California. Stepanovich Vita 2
2. Hopkins, P. J. & Stepanovich, P. L. (Oct 2012). The analysis of leadership using Susan B. Anthony as a model. Western Business & Management Association conference in Paris, France. 3. Stepanovich, P. L. (Feb 2012). Unintended learnings in management. Deming Institute s Research Seminar in New York City. 4. Stepanovich, P. L., Benson, D., & Mueller, J. (Feb 2010). Assurance of learning: A position paper on Deming principles. Deming Institute s Research Seminar in New York City. 5. Stepanovich, P. L. (Oct 2008). The problem with performance evaluations: A critical exercise. Institute for Behavioral and Applied Management national conference in Orlando, FL. 6. Stark, E., Stepanovich, P. L., Poppler, P., & Hopkins, P. J. (Mar 2007). Surrounded by white water: Battlefields in academia and their implications for consultancies. Western Academy of Management conference in Missoula, Montana. 7. Stepanovich, P. L., Hopkins, P. J, Oppedisano, J., & Page, R. (Oct 2005). Outcome assessment of a management program: A system dynamics view. Institute for Behavioral and Applied Management national conference in Phoenix, AZ. 8. Stepanovich, P. L. (Feb 2005). The individual contribution factor: A review of literatures. Deming Institute s Research Seminar in New York City. 9. Stepanovich, P. L. (Oct 2004). A lobster story: An integrating metaphor for a capstone course. Institute for Behavioral and Applied Management national conference in Providence, RI. Division IV Best Paper Award. 10. Stepanovich, P. L. & Hopkins, P. J. (July 2004). The new hire: Teaching behavioral dynamics in management. 22 nd International System Dynamics conference in Oxford, England. 11. Stepanovich, P. L. (Feb 2004). The internship game: Getting students to think about variation. Deming Institute s Research Seminar in New York City. 12. Stepanovich, P. L. (Feb 2003). Pedagogy, profound knowledge, and how managers learn to reduce quality. Deming Institute s Research Seminar in New York City. 13. Stepanovich, P. L. (Feb 2002). A shift to systems thinking: Implications for profound knowledge. Deming Institute s Research Seminar in New York City. 14. Benson, D. & Stepanovich, P. L. (Nov 2001). Measuring quality management in a university system. Institute for Behavioral and Applied Management national conference in Charleston, South Carolina. Stepanovich Vita 3
15. Stepanovich, P. L. (Nov 2001). Shifting focus from individuals to system. Institute for Behavioral and Applied Management national conference in Charleston, South Carolina. 16. Stepanovich, P. L. & Mueller, J. (Nov 2000). Measuring internal strategic alignment: A pilot conjoint study. Institute for Behavioral and Applied Management national conference in San Diego, California. 17. Stepanovich, P. L. & Loftus, B. (May 2000). Employing conjoint analysis in MBA program choices. Association of Marketing Theory & Practice national conference in Hilton Head, South Carolina. 18. Stepanovich, P. L. & Loftus, B. (Nov 1999). Decision structures: A classroom experience. Institute for Behavioral and Applied Management national conference, Annapolis, Maryland. 19. Stepanovich, P. L. & Stepanovich, P. H. (Nov 1998). Measuring a healthy work environment. Institute for Behavioral and Applied Management national conference, Orlando, Florida. 20. Stepanovich, P. L. & Stepanovich, P. H. (Oct 1997). Vital signs: Measuring a healthy work environment. Institute for Behavioral and Applied Management national conference, San Antonio, Texas. 21. Stepanovich, P. L. (Oct 1996). Neurolinguistic programming: A model for managers. Institute for Behavioral and Applied Management national conference, Portland, Maine. Presentations, Panels 1. Stark, E., Stepanovich, P. L., Hopkins, P. J., & Poppler, P. (July 2006). A case in point: Empiricism and postmodernism in organizational decision making. Presentation: Academy of Business and Administrative Sciences in Monteux, Switzerland. 2. Poppler, P., Stark, E., & Stepanovich, P. L. (Oct 2005). Empiricism versus postmodernism. Competitive Panel: Institute for Behavioral and Applied Management national conference in Phoenix, AZ. 3. Laird, K., Stepanovich, P. L., & Emenyonu, E. (Nov 2004). Integrating systems thinking into a traditional MIS curriculum. Workshop Panel: Applying Systems Thinking, Information Systems, Operations Research and Management to Complex Social Problems in Willimantic, CT. 4. Stepanovich, P. L. (Nov 2004). Management as a Social Problem and the Role of System Dynamics. Workshop Presentation: Applying Systems Thinking, Information Systems, Operations Research and Management to Complex Social Problems in Willimantic, CT. 5. Stepanovich, P. L. (May 2004). Global business curriculum: A view from 10,000 meters. Presentation: New England Business Administration Association international conference in New Haven, Connecticut. Stepanovich Vita 4
6. Stepanovich, P. L. (Nov 2003). CEO selection as a random walk. Abstract in Proceedings and Development Presentation: Institute for Behavioral and Applied Management national conference in Tampa, Florida. 7. Mueller, J. & Stepanovich, P. L. (Jun 2003). Achieving faculty consensus on strategies for satisfying AACSB requirements: An alternative methodology for herding cats. Presentation: American Society of Business and Behavioral Sciences Annual Conference in Las Vegas. 8. Hopkins, P. J. & Stepanovich, P. L. (Nov 2002). Systems, Deming and the classroom. Panel: Institute for Behavioral and Applied Management national conference in Denver, Colorado. 9. Hopkins, P. J., Nodoushani, O. & Stepanovich, P. L. (Nov 2001). Systems thinking from Ackoff to Senge. Panel: Institute for Behavioral and Applied Management national conference in Charleston, SC. 10. Stepanovich, P. L. & Hopkins, P. J. (June 2001). Take this job and love it. Radio Interview in series With Good Reason, produced by the Virginia Foundation for the Humanities and Public Policy. Aired June 23-29. 11. Stepanovich, P. L., Hopkins, P. J., & Nodoushani, O. (Nov 2000). Systems thinking: Ackoff, history, and worldviews. Panel: Institute for Behavioral and Applied Management national conference in San Diego, California. 12. Stepanovich, P. L. (Panel Chair), Bonar, R., Kilpatrick, A. O. & Stepanovich, P. H. (May 2000). Organizational health: A model and case study. Panel: American Society for Public Administration national conference in San Diego, California. 13. Hopkins, P. J., Kilpatrick, A. O., & Stepanovich, P. L. (May 1993). Sexual harassment in health care organizations: Perception and experience. Presentation: American Society for Public Administration national conference, San Francisco, California. Directed Research 1. Committee Chair, Doctoral Dissertation, Old Dominion, Gay Andrucci-Armstrong, 2001. A longitudinal study examining the stability of occupational stressors identified by nursing home administrators. 2. Committee Chair, Masters Thesis, Old Dominion, Marcia Miller, 2002. Hand therapy system design. 3. Committee Chair, Masters Thesis, Old Dominion, Candice Driskell, 2001. The cost effectiveness of post hospital case management of the indigent patient. Stepanovich Vita 5
Grants/Awards/Honors 2014 Best Reviewer, Research Division, Western Academy of Management 2004 Learning Assessment and Improvement Grant, Southern Connecticut State Univ. 2004 Best Paper, Management Education Division, Institute for Behavioral and Applied Management 2003 Best Reviewer, Student Division, Institute for Behavioral and Applied Management 2001 Alpha Eta, National Honor Society for Allied Health 2000 Summer Fellowship Award, Old Dominion University Research Foundation 1993 Mu Sigma Rho, National Statistical Honor Society Courses Taught Graduate Southern Connecticut State University 2002- Management Processes Business Statistics Operations Research Business Simulation Global Business Undergraduate Business Policy & Strategy Seminar Operations Management Management & Organizations Values & Conflicts in Decision Making Intellectual & Creative Inquiry Old Dominion University 1999-2002 System Dynamics in Healthcare Performance Improvement Health Administration Research Methods Healthcare Delivery Systems Wilkes University 1995-1999 Management Science Performance Improvement Epidemiology Managed Care Planning & Marketing in Healthcare Pharmacy Systems Pharmacy Management Pharmacy Research Methods Business Statistics Healthcare Delivery Systems Management East Tennessee State University 1994-1995 Biostatistics, Epidemiology Adjunct 1983-1994 Marketing, Marketing Strategy Stepanovich Vita 6
Southern Connecticut State University Connecticut State System University Service 2012-2013 Transfer & Articulation Policy Committee; Co-Chair, Business Pathways University 2013- Faculty Academic Strategic Planning 2009- Council of Chairs 2009- University Teaching and Learning Technologies Committee 2011-2012 CSUS Trustees Research Award: Recommendation Committee 2007-2009 Faculty Academic Strategic Planning 2008-2009 University Strategic Planning Review Committee 2005-2006 NEASC Accreditation Steering Committee 2004-2006 Faculty Senate; Academic Policy Subcommittee 2002 University Technology Committee School of Business 2013- Graduate Curriculum Committee 2013- Undergraduate Curriculum Committee 2012- AACSB Faculty Committee, Chair 2012- AACSB Steering Committee 2010-2012 AACSB Assessment Committee 2010-2012 Undergraduate Curriculum Committee 2006-2007 Undergraduate Curriculum Committee 2005-2006 Dean s Search Committee 2003-2004 Curriculum Committee 2002-2003 Strategic Planning Committee Department of Management & MIS 2009- Department Chair 2011- Chair, Management Search Committee (6 positions filled) Professional Service 2014 Reviewer: Western Academy of Management (Best Reviewer Award for Research Division) 2010- Reviewer: System Dynamics Conference Stepanovich Vita 7
2001-2009 Reviewer: Journal of Behavioral and Applied Management 1995-2009 Reviewer: Institute of Behavioral and Applied Management national conferences 2006-2007 Reviewer: Journal of Business Management and Change 2006-2007 Reviewer: Journal of International Business Disciplines 2006-2007 Reviewer: Entrepreneurship Education track, The New England Journal of Entrepreneurship 1994-2007 Discussant: Institute of Behavioral and Applied Management national conferences 2004 Moderator, The Seventh Annual Interdisciplinary University-wide Research Conference for Faculty at SCSU 2001-2002 Advisory Council: Old Dominion University Dental Hygiene Research Center 1992-1999 Board of Directors: Institute of Behavioral and Applied Management 1994-1997 Division Chair: Management Education, Institute of Behavioral and Applied Management Professional Development 2014 AACSB Seminar on Online Programs, February, Tampa, FL 2012 AACSB Business Accreditation Seminar, May, Tampa, FL 2012 AACSB Assessment Conference, March, Houston, TX 2011 Game Design and Technology for STEM+ Learning, Sloan-C Webinar 2008 isee Systems User Conference, Burlington, VT 2008 Building More Effective Models, isee Systems, Lebanon, NH 2008 Improving Performance with ithink and Stella, isee Systems, Lebanon, NH 2007 Developing Effective Interfaces for ithink Models, isee Systems, Lebanon, NH 2007 Learning Together: Pedagogy, Technology, and Course Redesign, Fairfield Univ. 2000 System Dynamics Modeling, High Performance Systems, Boston, MA 1988 Process Improvement, Ford Total Quality Excellence, Dearborn, MI 1988 Strategic Decision Making, Ford Executive Development Center, Dearborn, MI Consulting Activities 2008 Lockheed Martin: Strategic integration using System Dynamics modeling 2005 Midwestern University: School of Pharmacy, team-building, values alignment 2003 Wilkes University: Pharmacy Education Retreat, values alignment 2000 Norfolk Chamber of Commerce: Culture/Climate Survey Stepanovich Vita 8
2000 Norfolk Chamber of Commerce: Strategic Planning 2000 U.S. Atlantic Fleet ILO Activity: Culture/Climate Survey 2000 Medical University of South Carolina: Library survey analysis 2000 Children s Hospital of the King s Daughters: Strategic alignment 1999 Medical University of South Carolina: Employee survey analysis 1998-1999 Health Core, Inc.: Pharmaceutical outcomes research support 1996 Social Security Administration Office: Statistical process control training Stepanovich Vita 9