Teaching eprocurement & emarkets and using e-business W@tch Reports Joze Gricar ecommerce Center Faculty of Organizational Sciences University of Maribor, Slovenia Gricar@FOV.Uni-Mb.si http://ecom.fov.uni-mb.si/gricar
Do we have a problem? Single European Electronic Market Why? How? When?
The self-evident truths about e-commerce Key e-commerce trends and impacts The policy agenda
Students Project - Process Student group (3 students) Search for two organizations Selected partnering organizations: buyer & seller Visits to the organizations Project presentation in the class Project presentation in two organizations Report writing
Students Project Report Structure Problem definition (with two problem owners) Problem causes and consequences analysis Existing processes definition Issues in sub-processes analysis Objectives (problem owners, technologists) Literature search (best practice, competitors) Possible solutions Proposed solution Prototype proposal Executive summary (implementation plan, estimated benefits & costs, changes needed, project management)
Availability of etechnology in an Organization Questionnaire 1. organization s e-mail users (no.) 2. organization s Web site functions 3. Internet security (types) 4. computers (no. of PCs, servers, laptops) 5. communication type & lines (no.) 6. network type (LAN, Intranet, Extranet y/n)
Use of etechnology in an Organization Questionnaire 1. e-buying (% of total purchase) 2. e-selling (% of total sales) 3. e-orders received/issued (y/n) 4. e-connectivity with at least one partner (y/n) 5. e-payments (% of total) 6. e-market presence (buying or selling, http address of the e-market)
Prototype Prototype as a part of the student s project Prototype sponsors (problem owners) in two organizations Technologists in two organizations Technology used Prototype development Lessons learned Recommendations for further development - implementation in an organization - diploma thesis
Available etechnology in emarketplaces & esupply-chain Laboratory emarketpace development Lotus QuickPlace for Teamwork support emarket Services portal Oracle Exchange emarketplace (for various business scenarios) esupply-chain development MySAP.com Microsoft Navision Business Solution Oracle Business Suite
emarket Services Portal http://www.emarketservices.com Support to emarketplaces usage in international business International collaboration of independent trade promotion organizations Co-funded by European Commission, Directorate-General Enterprise
www.emarketservices.com Example: Healthcare & Pharmaceutical (46)
Recommended e-business W@tch Reports The European e-business Report, 2003 edition. A portrait of e-business in 15 sectors of the EU economy. Second Synthesis Report of the e-business W@tch. European Commission, Enterprise Directorate General, E- business, ICT industries and services http://www.ebusiness-watch.org/marketwatch/resources/e- Business-2003.pdf Measuring the Information Society in the EU, the EU Accession Countries, Switzerland and the US. SIBIS Statistical Indicators Benchmarking the Information Society. SIBIL Pocket Book 2002/03
Recommended European Commission web-sites ebusiness http://www.cordis.lu/ist/directorate_d/ebusiness/index.htm egovernment http://europa.eu.int/information_society/programmes/egov_rd/index_en. htm European E-Business Support Network for SMEs http://europa.eu.int/comm/enterprise/ict/policy/e-bus-snfsme.htm New Working Environments http://europa.eu.int/information_society/topics/ework/index_en.htm Interchange of Data between Administrations http://europa.eu.int/ispo/ida eeurope+ Final Progress Report http://www.emcis2004.hu/dokk/binary/30/17/3/eeurope Final_Progres s_report.pdf ebusiness Legal Portal http://www.ebusinesslex.net
6th Merkur Day Undergraduate and Graduate Students ecommerce Conference Friday, October 22, 2004 http://ecom.fov.uni-mb.si/merkurday2004 Sponsored by ecommerce Center, Faculty of Organizational Sciences, University of Maribor Slovenia s ecommerce Project Hosted by Merkur - Trade and Services, Naklo, Slovenia Thesis Presentations: undergraduate, graduate, PhD. Meeting with Practitioners Participating Universities: Graz & Linz in Austria, Maribor & Ljubljana in Slovenia, Novi Sad in Serbia & Montenegro, Rijeka in Croatia, Trieste in Italy
Issues Questionnaire development Cross-border comparison Exploiting e-business W@tch Reports Research & Joint publications Joint students & pilot projects Contributing to and building upon best practices Measuring impact on eregion development