2015 Training Calendar

WE HAVE REBRANDED! MARKETING, SALES AND PR PROPERTY BUSINESS HEALTHCARE AUDIT PROJECT MANAGEMENT ICT LEGAL HUMAN RESOURCES FINANCE ADMIN LEADERSHIP AND SELF DEVELOPMENT SUPPLY CHAIN MANAGEMENT INDUSTRIAL BOARDS 2015 Training Calendar

Training Informa Middle East's Training Division is the leading provider of training programmes across the Middle East. Our extensive range of training programmes are guaranteed to meet the skill development needs of your people, leading to improved performance and an enhanced bottom line. Our association with key partners and awarding bodies allows us to provide cutting edge information and recognised certification to build confidence in business. Catering to the market s every need, from seminars to classroom-based programmes, in-house bespoke courses to distance learning, there is a solution for every organisation. In 2013 and 2014, more than 15,000 motivated professionals benefited from our training courses which are delivered by renowned industry experts, leaders in their field. Our key partners, such as George Washington University and ESI International, allow us to provide recognised certification and the tools to excel. Covering a wide variety of specialist subjects, from finance to HR, leadership skills to technical programmes, our Training Division can deliver any requirement through public participation or in house training.

COnTEnTS Administration/Secretarial 05 Audit 05 Business 06 Boards 07 Finance 08 Healthcare 09 Human Resources 10 ICT 11 Industrial 11 Leadership and Self Development 12 Legal 12 Marketing, Sales and PR 13 Project Management 14 Property 15 Supply Chain Management 15

WHaT OUr CUSTOMErS THinK OF US This very informative course actually gave me the confidence to positively affirm that I can deliver customer service strategies perfectly. The course was extremely interesting, with quality topics and great illustrations. Fiona Vaz, Customer Service Executive Equate Petrochemical Company, Kuwait Elie Mikhael,, account Manager Apliman Technologies,, Lebanon Inspiring, exciting course that gets your creative juices flowing. Just when you think you know it all you realise that there s yet a lot to learn about social media. Reem A. Bin Shabib,, Sr. Executive Marketing Dubai Culture & Arts Authority,, UaE This has been the most beneficial training course I have ever attended in more than 10 years of work experience and after attending more than 25 other training courses. Ahmed Al Fayez,, Head of Contracts King Fahad Specialist Hospital, KSa Our reputation has been firmly built on a foundation of consistently meeting and exceeding the expectations of our customers. This has been achieved by engaging with them for a deeper understanding of their unique needs and in turn developing inventive and bespoke events. OUr Training ParTnErS is a Registered International Study Centre for CIPS Dubai Doha abu Dhabi Kuwait Manama Muscat 4

/Special-Offer ADMINISTRATION/ SECRETARIAL ADMINISTRATION/SECRETARIAL E / I CErTiFiCaTE in administrative ManagEMEnT 31 May - 3 Jun 6-9 Dec gw A CErTiFiCaTE in BUSinESS awareness FOr THE SEniOr assistant 13-16 Sep gw E CErTiFiCaTE in Hr administration 19-22 apr 23-26 aug 1-4 nov E FinanCE FOr administrative PrOFESSiOnaLS 10-13 May ilm A ilm EnDOrSED advanced EXECUTiVE SECrETariES and PaS 25-29 Oct ilm E ilm EnDOrSED OFFiCE ManagEr 15-19 nov E / I ManagEMEnT SKiLLS FOr administrative PrOFESSiOnaLS 16-20 aug E / I PrOJECT ManagEMEnT FOr administrative PrOFESSiOnaLS 26-29 Jul AUDIT AUDIT gw E CErTiFiCaTE in FraUD and THE internal audit role 10-14 May 8-12 nov gw E CErTiFiCaTE in internal audit i - ESSEnTiaLS OF internal audit 30 aug - 3 Sep gw I CErTiFiCaTE in internal audit ii - EFFECTiVE report WriTing and COMMUniCaTiOn SKiLLS FOr auditors 18-22 Oct gw I / A CErTiFiCaTE in internal audit iii - risk BaSED auditing 25-29 Oct gw I / A CErTiFiCaTE in internal audit iv - advanced audit TECHniQUES 24-28 May 22-26 nov gw A CErTiFiCaTE in internal audit V - LEaDing THE internal audit FUnCTiOn 31 May - 4 Jun 6-10 Dec I / A risk BaSED auditing OF PrOJECTS and COnTraCTS 6-10 Sep Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 5

/Special-Offer BUSINESS Essential Intermediate Advanced BUSINESS E / I analysing and DOCUMEnTing POLiCiES and PrOCEDUrES 8-11 Jun BSi A BaLanCED SCOrECarD MaSTEr PrOFESSiOnaL (BSMP) CErTiFiCaTiOn application COUrSE 8-12 nov 5-9 apr 6-10 Sep 18-22 Oct BSi A BaLanCED SCOrECarD PrOFESSiOnaL CErTiFiCaTiOn BOOT CaMP 6-10 Dec 3-7 May 13-17 Sep 25-29 Oct 31 May - 4 Jun 22-26 nov E / I BUDgETing and FOrECaSTing FOr BUSinESS PrOFESSiOnaLS 24-27 aug ESi E / I BUSinESS DaTa MODELing 26-29 apr 11-14 Oct ESi I BUSinESS PrOCESS MODELLing ManagEMEnT 7-10 Sep 7-10 Dec gw A CErTiFiCaTE in advanced BUSinESS COMMUniCaTiOn 16-19 aug 22-25 nov gw A CErTiFiCaTE in advanced BUSinESS PrOCESS analysis, MaPPing and MODELLing 31 May - 4 Jun 15-19 nov gw A CErTiFiCaTE in advanced DaTa analysis 13-17 Dec gw I CErTiFiCaTE in BUSinESS PrOCESS ManagEMEnT and improvement 26-29 Jul gw E CErTiFiCaTE in DaTa analysis SKiLLS 4-8 Oct gw I / A CErTiFiCaTE in DELiVEring SErViCE EXCELLEnCE 14-17 Jun gw E CErTiFiCaTE in ESSEnTiaL BUSinESS PrOCESS analysis, MaPPing and MODELLing 24-28 May 1-5 nov gw I / A CErTiFiCaTE in FinanCiaL MOniTOring and analysis FOr BUSinESS PrOFESSiOnaLS 6-9 Sep 5-7 apr 26-30 Jul 18-22 Oct gw CErTiFiCaTE in KPi SELECTiOn and ManagEMEnT 6-10 Dec 13-17 Dec 7-9 Jun 23-27 aug 25-29 Oct 13-17 Sep 29 nov-3 Dec gw I / A CErTiFiCaTE in MEaSUring, MOniTOring and improving CUSTOMEr EXPEriEnCE 31 aug - 3 Sep gw I CErTiFiCaTE in OPEraTiOnS ManagEMEnT 7-11 Jun 6-10 Sep 8-12 nov gw I CErTiFiCaTE in OrganiSaTiOn PErFOrManCE improvement 18-21 Oct gw I / A CErTiFiCaTE in QUaLiTY ManagEMEnT and BUSinESS PErFOrManCE 31 May - 4 Jun 13-17 Sep 15-19 nov gw I / A CErTiFiCaTE in STraTEgiC BUSinESS intelligence implementation 25-28 Oct gw I / A CErTiFiCaTE in STraTEgiC BUSinESS PLanning 17-20 May 11-14 Oct gw I / A CErTiFiCaTE in STraTEgiC FinanCiaL MOniTOring & analysis 8-10 nov gw I / A CErTiFiCaTE in STraTEgiC FinanCE FOr non-finance ManagErS gw I / A CErTiFiCaTE in STraTEgiC internal COMMUniCaTiOnS 10-13 May 20-23 Dec gw I / A CErTiFiCaTE in STraTEgiC THinKing and PLanning 27-30 apr 23-26 aug gw I / A CErTiFiCaTE in STraTEgY EXECUTiOn 26-30 Jul 15-19 nov ESi I / A CErTiFiED BUSinESS analysis PrOFESSiOnaL (CBaP) EXaM PrEP 8-12 nov I COnTraCT DraFTing FOr non-lawyers 20-23 Sep 13-16 Dec E COrPOraTE responsibility ManagEMEnT and reporting 7-10 Jun I / A DEVELOPing and implementing a SUCCESSFUL CSr STraTEgY 13-16 Sep ESi I / A DEVELOPing USE CaSES 4-7 Oct I EFFECTiVE LEgaL and BUSnESS WriTing 8-11 nov Dubai Doha abu Dhabi Kuwait Manama Muscat 6

BUSINESS ESi I / A FaCiLiTaTiOn TECHniQUES FOr requirements DEVELOPMEnT 14-16 Jun FinanCE FOr THE BUSinESS PrOFESSiOnaLS 31 May - 3 Jun ESi E FOUnDaTiOnS OF BUSinESS analysis 3-6 May 6-9 Sep 25-28 Oct ESi I HOW TO gather and DOCUMEnT USEr requirements 1-5 nov 15-19 nov ilm I ilm EnDOrSED CUSTOMEr SErViCE ManagEr 1-5 nov ilm E / I ilm EnDOrSED EFFECTiVE BUSinESS ManagEMEnT report WriTing 19-22 apr ilm E / I ilm EnDOrSED EFFECTiVE BUSinESS WriTing 16-19 aug iso and BEYOnD 4-8 Oct I MEaSUring and Managing government PErFOrManCE (arabic) 8-12 nov OPEraTiOnaL STraTEgY FOr DirECTOrS 11-13 Oct STraTEgiC CHangE ManagEMEnT 7-11 Jun ESi A STraTEgiC EnTErPriSE analysis 18-21 Oct I / A STraTEgiC PLanning FOr THE PUBLiC SECTOr (arabic) 13-17 Sep I THE 5 DaY MBa 18-22 Oct 6-10 Dec EFQM I THE EFQM LinE ManagEr DEVELOPMEnT PaTH 3-6 May 18-21 Oct For SPECIAL OFFERS running on selected courses /Special-Offer BOARDS BOARDS gw E CErTiFiCaTE in BOarD SECrETariaL PraCTiCE 26-29 apr 6-9 Sep gw A CErTiFiCaTE in BUiLDing HigH PErFOrManCE BOarDS 14-16 Jun 22-24 nov gw CErTiFiCaTE in investor EngagEMEnT and SHarEHOLDEr relations 13-15 Sep A DigiTaL MarKETing FOr THE BOarD 16-17 Sep OPEraTiOnaL STraTEgY FOr DirECTOrS 11-13 Oct A FinanCiaL SKiLLS FOr THE BOarD 8-10 nov Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 7

/Special-Offer FINANCE FINANCE A advanced BUDgETing 20-23 Sep A advanced FinanCiaL STaTEMEnT analysis 15-18 nov gw A CErTiFiCaTE in advanced EnTErPriSE risk ManagEMEnT (ErM) 12-16 apr 13-17 Sep gw I CErTiFiCaTE in CaSH FLOW and FOrECaSTing ManagEMEnT 6-9 Dec gw I / A CErTiFiCaTE in CaSH FLOW ManagEMEnT 14-17 Jun gw I / A CErTiFiCaTE in COrPOraTE governance BEST PraCTiCE 24-27 May 18-21 Oct gw E / I CErTiFiCaTE in COST COnTrOL and ManagEMEnT 12-15 apr 6-9 Sep gw I / A CErTiFiCaTE in DUE DiLigEnCE 25-28 Oct gw I CErTiFiCaTE in EnTErPriSE risk ManagEMEnT 3-7 May 15-19 nov gw I CErTiFiCaTE in FaST QUaLiTY CLOSE OF MOnTH and YEar EnD accounts 7-10 Jun 18-21 Oct gw I CErTiFiCaTE in FinanCiaL analysis 11-14 Oct gw I CErTiFiCaTE in FinanCiaL COnTrOL 6-9 Dec gw E / I CErTiFiCaTE in FinanCiaL MODELLing USing EXCEL 10-14 May 4-8 Oct gw A CErTiFiCaTE in risk ManagEMEnT 24-27 May gw E / I CErTiFiCaTE in WOrKing CaPiTaL ManagEMEnT USing EXCEL MODELLing 8-11 nov E / I COrPOraTE VaLUaTiOn 13-16 Sep E / I CrEDiT risk MODELLing 15-18 nov gw I DaTa analysis and DaSHBOarD reporting in EXCEL 26-30 Jul I DEVELOPing a SUCCESSFUL FraUD PrEVEnTiOn and investigation STraTEgY 16-19 aug gw I / A governance risk ManagEMEnT and COMPLianCE (grc) 4-7 May E / I ifrs - international FinanCiaL reporting STanDarDS 7-10 Jun 13-16 Dec I / A ifrs FOr OiL and gas 1-4 nov ilm I ilm EnDOrSED aligning BUDgETing WiTH STraTEgY 10-14 May 22-26 nov I reinsurance 4-8 Oct I / A risk BaSED approach TO anti-money LaUnDEring (aml) 6-9 Sep gw A SEniOr EXECUTiVE FinanCE 17-20 May Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 8

/Special-Offer HEALTHCARE HEALTHCARE ihlm E / I ihlm CErTiFiCaTE in HEaLTHCarE FinanCiaL ManagEMEnT 26-30 apr ihlm E / I ihlm CErTiFiCaTE in HEaLTHCarE innovation and CHangE 6-10 Dec ihlm E / I ihlm CErTiFiCaTE in HEaLTHCarE LEaDErSHiP and ManagEMEnT 18-22 Oct ihlm ihlm CErTiFiCaTE in HEaLTHCarE OPEraTiOnS ManagEMEnT 1-4 nov ihlm E / I ihlm CErTiFiCaTE in HEaLTHCarE STraTEgY and STraTEgiC PLanning 7-11 Jun ihlm ihlm CErTiFiCaTE in LEan green BELT FOr HELTHCarE PrOFESSiOnaLS 5-7 Oct ihlm E / I ihlm CErTiFiCaTE in PaTiEnT SaFETY and risk ManagEMEnT 24-27 May ihlm HEaLTHCarE Mini MBa 22-26 nov ihlm A ihlm EnDOrSED advanced HEaLTHCarE LEaDErSHiP PrOgraMME 27-30 Jul ihlm E / I ihlm EnDOrSED TranSFOrMing FinanCiaL PErFOrManCE in HEaLTHCarE OrganiSaTiOnS 8-12 nov ihlm E / I ihlm EnDOrSED TranSFOrMing THE PaTiEnT EXPEriEnCE 6-10 Sep The training put me on the right track. i know exactly what our department is lacking now and what action plan i have to implement asap. Rosalie Ghostine, Customer relationship Manager, Sanofi Aventis, UaE Very interesting course. Exceeded my expectations. Kezia Da Rocha, Towers Manager Holiday Inn, UaE an eye-opener and very informative. Lata Nair, Board Secretary, Oman Electricity Transmission Co. SAOC, Oman Excellent! rich with information. Abdulaziz Al Ogaiel, Compliance Officer Middle East Specialized Cables, KSa Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 9

/Special-Offer HUMAN RESOURCES HUMAN RESOURCES gw I BUDgETing and BUDgET COnTrOL OF THE Hr FUnCTiOn/EFFECTiVE ManPOWEr PLanning 16-20 aug 6-10 Dec gw A CErTiFiCaTE in advanced COMPEnSaTiOn and BEnEFiTS 24-28 May 13-17 Dec gw I CErTiFiCaTE in CarEEr DEVELOPMEnT PLanning 27-30 Jul gw I CErTiFiCaTE in COMPEnSaTiOn and reward ManagEMEnT 17-21 May 15-19 nov gw I / A CErTiFiCaTE in DEVELOPing Hr POLiCY ManUaLS 16-19 aug gw I / A CErTiFiCaTE in DYnaMiC recruitment, interviewing and appraisal TECHniQUES 20-23 Dec gw I CErTiFiCaTE in EMPLOYEE EngagEMEnT 24-27 May SHrM I CErTiFiCaTE in EMPLOYEE Training and DEVELOPMEnT 23-26 aug SHrM I CErTiFiCaTE in FinanCE FOr STraTEgiC Hr 3-5 May gw I CErTiFiCaTE in Hr audit 26-30 apr 4-8 Oct 15-19 nov gw I / A CErTiFiCaTE in Hr governance 14-17 Dec SHrM I / A CErTiFiCaTE in Hr METriCS and WOrK FOrCE analytics 13-15 Dec gw E / I CErTiFiCaTE in Hr POLiCiES and PrOCEDUrES 10-13 May 22-25 nov gw E / I CErTiFiCaTE in Hr SKiLLS 23-27 aug gw E / I CErTiFiCaTE in Hr SKiLLS i 24-28 May 6-10 Sep 18-22 Oct gw E / I CErTiFiCaTE in Hr SKiLLS ii 31 May - 4 Jun 13-17 Sep 25-29 Oct gw I / A CErTiFiCaTE in Hr STraTEgY 30 aug - 2 Sep gw E / I CErTiFiCaTE in JOB analysis and DESCriPTiOn, JOB EVaLUaTiOn and grades 3-7 May 8-12 nov gw E CErTiFiCaTE in LEarning and DEVELOPMEnT COOrDinaTiOn 20-23 Sep gw I CErTiFiCaTE in LEarning and DEVELOPMEnT ManagEMEnT 5-9 apr 25-29 Oct 22-26 nov gw E / I CErTiFiCaTE in nationalisation STraTEgiES 31 May - 3 Jun 20-23 Dec gw I CErTiFiCaTE in PErFOrManCE ManagEMEnT and PErFOrManCE appraisals 26-30 apr 1-5 nov gw I / A CErTiFiCaTE in resource ManagEMEnT, recruitment and TaLEnT PLanning 6-10 Sep SHrM I / A CErTiFiCaTE in STraTEgiC HUMan resources 10-13 May gw I CErTiFiCaTE in SUCCESSiOn PLanning and CarEEr DEVELOPMEnT 31 May - 3 Jun 13-16 Dec SHrM I CErTiFiCaTE in TaLEnT acquisition and SUCCESSiOn PLanning 3-7 May 25-29 Oct gw A CHiEF LEarning OFFiCEr 13-16 Dec atd I COrPOraTE COaCHing CErTiFiCaTE 6-8 Dec gw I / A COMPETEnCY BaSED interview and SELECTiOn FOr Hiring ManagErS 20-23 Sep atd E / I DESigning LEarning 26-29 apr gw I / A DEVELOPing and implementing a DYnaMiC Hr STraTEgY 19-22 apr 14-17 Dec gw I EMPLOYEE relations 7-11 Jun 1-5 nov gw I EMPLOYEE relations TOOLKiT 17-19 aug SHrM I / A Hr next - Hr ManagEMEnT BEST PraCTiCE 10-13 May 23-26 aug 22-25 nov ilm I ilm EnDOrSED recruitment, SELECTiOn and retention PrOgraMME 17-20 May 15-18 nov E immigration and LaBOUr LaW in BaHrain 29-30 nov E immigration and LaBOUr LaW in OMan 7-8 Sep E immigration and LaBOUr LaW in QaTar 12-13 Oct I LaBOUr and EMPLOYMEnT LaW in SaUDi arabia 25-26 Oct I LaBOUr and EMPLOYMEnT LaW in THE UaE 27-28 May 25-26 Oct gw I THE a - Z OF COMPETEnCY FraMEWOrKS 5-8 apr 11-14 Oct atd E Training CErTiFiCaTE 7-10 Jun 15-18 nov Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 10

/Special-Offer ICT ICT AND TELECOM A advanced DOCUMEnT and records ManagEMEnT 6-9 Dec gw I / A BUiLDing STraTEgiC it CaPaBiLiTY 17-20 aug gw I / A BUSinESS COnTinUiTY ManagEMEnT and it DiSaSTEr recovery 17-21 May 25-29 Oct 8-12 nov gw I / A CErTiFiCaTE in BUSinESS aligned it STraTEgY 22-25 nov CErTiFiCaTE in ManagEMEnT information SYSTEMS 26-29 Jul I / A COBiT 5 6-9 Sep A EnTErPriSE COnTEnT ManagEMEnT 31 May - 3 Jun E / I integrated DOCUMEnT and records ManagEMEnT 6-9 Sep I / A it LEaDErSHiP 7-10 Jun 6-9 Dec it ManagEMEnT MaSTErCLaSS 30 aug - 2 Sep I it PrOJECT ManagEMEnT 13-16 Sep gw I SErViCE LEVEL agreements and it COnTraCTS 11-14 May 15-18 nov I / A STraTEgiC information SECUriTY ManagEMEnT 20-23 Dec I / A STraTEgiC it ManagEr 26-29 apr 18-21 Oct I SYSTEMS analysis and DESign 24-27 May 1-4 nov INDUSTRIAL INDUSTRIAL I / A CErTiFiCaTE in TECHniCaL report WriTing 13-16 Dec E / I EMErgEnCY response PLanning 10-13 May 1-4 nov gw I PHYSiCaL asset ManagEMEnT (PaM) 6-10 Sep gw I TOTaL PrODUCTiVE MainTEnanCE (TPM) 18-21 Oct Managing and MainTaining SParE ParTS 30 aug - 2 Sep rotating EQUiPMEnT TrOUBLESHOOTing and MainTEnanCE 30 aug - 2 Sep MECHaniCaL SEaLS and DrY SEaLS 6-9 Sep ELECTriCaL EnginEEring 6-9 Sep Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 11

MaSTEring LUBriCaTiOn TECHnOLOgY BEaringS and LUBriCaTiOn PUMPS - SELECTiOn, OPEraTiOn and TrOUBLE SHOOTing reciprocating COMPrESSOrS: DESign, OPEraTiOn and MainTEnanCE asset integrity ManagEMEnT FLOW MEaSUrEMEnT and FLOW METErS associate CErTiFiCaTE in EnVirOnMEnTaL ManagEMEnT HV SWiTCHgEar VaLVES: OPEraTiOnS and applications MaSTEring LUBriCaTiOn analysis gas TUrBinES and COMPrESSOrS: OPEraTiOnS, MainTEnanCE and TrOUBLE SHOOTing MECHaniCaL SEaLS and SHaFT alignment OiL and gas MEaSUrEMEnT and COnTrOL COrrOSiOn and COrrOSiOn COnTrOL MainTEnanCE PLanning, SCHEDULing and COnTrOL 13-16 Sep 4-7 Oct 11-14 Oct 18-21 Oct 25-28 Oct 1-4 nov 1-4 nov 8-11 nov 8-11 nov 8-11 nov 22-25 nov 6-9 Dec 13-16 Dec 20-23 Dec 20-23 Dec LEADERSHIP AND SELF DEVELOPMENT For SPECIAL OFFERS running on selected courses /Special-Offer LEADERSHIP AND SELF DEVELOPMENT I / A advanced PrESEnTaTiOnS and PUBLiC SPEaKing 9-12 aug 13-16 Dec gw I / A CErTiFiCaTE in LEaDErSHiP EFFECTiVEnESS FOr ManagErS 3-7 May 18-22 Oct gw E / I HigH PErFOrManCE LEaDErSHiP FOr new ManagErS 6-9 Sep ilm I / A ilm EnDOrSED STraTEgiC LEaDErSHiP 22-26 nov ilm I / A ilm EnDOrSED FUnCTiOn LEaDErSHiP 3-7 May ilm I / A ilm EnDOrSED SELF LEaDErSHiP (arabic) 7-11 Jun ilm I / A ilm EnDOrSED STraTEgiE LEaDErSHiP 22-26 nov ilm I / A ilm EnDOrSED TEaM LEaDErSHiP 30 aug - 3 Sep ilm E ilm EnDOrSED ESSEnTiaL ManagEMEnT SKiLLS FOr new ManagErS 17-20 May 13-16 Dec ilm A ilm EnDOrSED FinanCiaL and STraTEgiC LEaDErSHiP 13-16 Sep ilm I / A ilm EnDOrSED ManagEMEnT SKiLLS FOr MiDDLE ManagErS 6-10 Dec ilm I ilm EnDOrSED PrOBLEM SOLVing and DECiSiOn MaKing 4-7 Oct ilm I / A ilm EnDOrSED STraTEgiC DirECTiOn and LEaDErSHiP 26-30 Jul ilm E / I ilm EnDOrSED SUPErViSOrY ManagEMEnT SKiLLS 8-11 nov advancing interpersonal COMMUniCaTiOn 6-9 Sep E / I influential PrESEnTaTiOn and COMMUniCaTiOn SKiLLS 20-22 Sep I LEaDErSHiP SKiLLS FOr THE PUBLiC SECTOr 24-28 May Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 12

/Special-Offer LEGAL LEGAL AND CONTRACTS E / I LiTigaTiOn and DiSPUTE resolution in THE UaE 7-10 Dec E / I TEnDEr PrEParaTiOn and EVaLUaTiOn 7-10 Jun 6-9 Dec gw E / I UnDErSTanDing COMMErCiaL LaW in THE UaE 31 May - 3 Jun 1-4 nov MARKETING, SALES AND PR MARKETING, SALES AND PR ismm I / A CErTiFiCaTE in COrPOraTE COMMUniCaTiOn 11-14 Oct gw E / I CErTiFiCaTE in DigiTaL MarKETing 31 May - 4 Jun 1-5 nov ismm I CErTiFiCaTE in KEY account ManagEMEnT 3-6 May 13-16 Dec gw I / A CErTiFiCaTE in MarKETing PLanning 4-7 Oct gw I CErTiFiCaTE in PUBLiC relations PraCTiCE 25-28 Oct ismm E / I CErTiFiCaTE in SaLES ManagEMEnT 22-25 nov aipmm I CErTiFiED BranD ManagEr 7-10 Jun 18-21 Oct aipmm E / I CErTiFiED PrODUCT ManagEr 10-14 May aipmm E / I CErTiFiED PrODUCT ManagEr / CErTiFiED PrODUCT MarKETing ManagEr 7-12 nov aipmm E / I CErTiFiED PrODUCT MarKETing ManagEr 13-17 Sep I / A DEVELOPing and implementing a SOCiaL MEDia STraTEgY 13-15 Dec gw E / I EFFECTiVE MarKETing EXECUTiVE 6-9 Dec ilm I / A ilm EnDOrSED SaLES ManagEMEnT PrOgraMME 9-12 aug I / A PLanning and running SUCCESSFUL PUBLiC relations CaMPaignS 23-26 aug E / I SOCiaL MEDia MarKETing MaSTErCLaSS 6-8 Sep gw I / A SUCCESSFUL PrODUCT LaUnCHing and BranD POSiTiOning 6-9 Sep Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 13

/Special-Offer PROJECT MANAGEMENT PROJECT MANAGEMENT ESi I COnTraCT ManagEMEnT PrinCiPLES and PraCTiCES 14-16 Jun 8-10 Sep ESi I COnTraCT ManagEMEnT PrinCiPLES and PraCTiCES (arabic) 10-12 nov PMi E EFFECTiVE PrOJECT COOrDinaTOr 30 aug - 3 Sep EnU E EXECUTiVE CErTiFiCaTE in FESTiVaL and EVEnT ManagEMEnT 20-22 Sep EnU E EXECUTiVE CErTiFiCaTE in FESTiVaL and EVEnT ManagEMEnT @ THE MiDDLE EaST EVEnT SHOW 2015 1-3 Jun PMi I FinanCiaL BUDgETing and MOniTOring FOr PrOJECTS 16-19 aug ESi A LEaDing COMPLEX PrOJECTS 13-17 Dec ESi A LEaDing PrOJECT ManagErS 13-1 7 Sep ESi E Managing PrOJECTS 26-28 apr 27-29 Oct 23-25 May 22-24 nov ESi E Managing PrOJECTS (arabic) 5-7 Sep ESi I negotiation FOr PrOJECT ManagErS 15-17 nov PMi I / A PMi - CErTiFiED associate in PrOJECT ManagEMEnT 13-16 Dec PMi I / A PMi - risk ManagEMEnT PrOFESSiOnaL 8-12 nov PMi/ESi I / A PMP EXaM PrEParaTiOn 6-10 Sep ESi A PrOgraM ManagEMEnT 17-21 May PMi A PrOgraM ManagEMEnT PrOFESSiOnaL (PgMP) 4-8 Oct PMi I PrOJECT LEaDErSHiP and STaKEHOLDEr COMMUniCaTiOn 24-27 aug ESi E / I PrOJECT LEaDErSHiP, ManagEMEnT and COMMUniCaTiOnS 20-22 Sep 31 Oct - 2 nov ESi E / I PrOJECT LEaDErSHiP, ManagEMEnT and COMMUniCaTiOnS (arabic) 20-22 Sep ESi I / A PrOJECT ManagEMEnT applications 18-22 Oct 6-10 Dec E PrOJECT ManagEMEnT FOr non-project ManagErS 17-21 May PMi A PrOJECT POrTFOLiO ManagEMEnT and THE PMO 10-13 May 20-23 Sep PMi I PrOJECT QUaLiTY and risk ManagEMEnT 8-11 nov ESi I / A PrOJECT risk ManagEMEnT 26-28 May 3-5 nov 13-15 Dec ESi I / A PrOJECT risk ManagEMEnT (arabic) 8-10 Sep ESi E / I QUaLiTY FOr PrOJECT ManagErS 19-21 apr 5-7 Sep ESi E / I QUaLiTY FOr PrOJECT ManagErS (arabic) 7-9 nov ESi A regaining COnTrOL OF PrOJECTS - rapid assessment and recovery OF TrOUBLED PrOJECTS 8-12 nov ESi E / I SCHEDULing and COST COnTrOL 17-21 May 4-8 Oct 31 May - 4 Jun PMi I / A STraTEgiC PrOJECT ManagEMEnT 7-11 Jun PMi E / I THE PrOJECT ManagEMEnT OFFiCE 31 May - 4 Jun 15-19 nov Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 14

/Special-Offer PROPERTY PROPERTY gw A CErTiFiCaTE in advanced real ESTaTE MODELLing and CiTY PLanning 13-16 Dec gw I / A CErTiFiCaTE in real ESTaTE CaSHFLOW and FinanCE MODELLing 15-18 nov gw I CErTiFiCaTE in real ESTaTE DEVELOPMEnT 17-20 May gw E CErTiFiCaTE in real ESTaTE FinanCE and investment (COrE) 19-22 Oct gw I / A CErTiFiCaTE in real ESTaTE investment, LEaSing and ManagEMEnT 14-17 Jun gw I / A CErTiFiCaTE in real ESTaTE VaLUaTiOn 6-9 Sep BiFM I / A OPTiMiSing FaCiLiTiES ManagEMEnT PErFOrManCE 11-14 Oct BiFM I / A UnDErSTanDing FaCiLiTiES ManagEMEnT 26-29 apr SUPPLY CHAIN MANAGEMENT SUPPLY CHAIN MANAGEMENT I / A BEST PraCTiCE PrOCUrEMEnT 26-29 apr 1-4 nov CiPS I BUSinESS needs in PrOCUrEMEnT and SUPPLY 10-14 May gw E / I CErTiFiCaTE in FinanCiaL TOOLS in PrOCUrEMEnT 30 aug - 2 Sep gw E / I CErTiFiCaTE in risk ManagEMEnT in THE SUPPLY CHain 22-25 nov gw I / A CErTiFiCaTE in STOCK ManagEMEnT, DEManD PLanning and FOrECaSTing 6-9 Sep gw I / A CErTiFiCaTE in SUSTainaBLE SUPPLY CHain 11-14 Oct Ci LT E / I CiLT EnDOrSED Managing FrEigHT and WarEHOUSing OPEraTiOnS 20-23 Sep Ci LT I CiLT EnDOrSED road FLEET ManagEMEnT 31 May-3 Jun 8-11 nov CiPS I COnTEXTS OF PrOCUrEMEnT and SUPPLY I global SUPPLY CHain LEaDErSHiP PrOgraMME 16-19 aug CiPS I Managing COnTraCTS and relationships in PrOCUrEMEnT and SUPPLY 13-17 Dec I MEaSUring and Managing SUPPLiErS' PErFOrManCE 24-27 May 6-9 Dec CiPS I negotiating and COnTraCTing in PrOCUrEMEnT and SUPPLY 25-29 Oct CiPS E / I SOUrCing in PrOCUrEMEnT and SUPPLY 26-30 Jul Ci LT E / I SUCCESSFULLY PLanning and COnTrOLLing MaTEriaL and inventory 8-11 nov E / I THE EFFECTiVE BUYEr 4-7 Oct Essential Intermediate Advanced Dubai Doha abu Dhabi Kuwait Manama Muscat 15

2015 Course Catalogue