EMC Syncplicity Overview 1
Topics The Challenge Syncplicity Overview Driving Customer Success Industry Reaction 2
The Way We Work I s Changing Access Share Send Protect 3
The Enterprise Is Less Secure 77% of Companies Prohibit online file sharing 70% of IT professionals know or suspect consumer tools are being used 96% of Enterprise IT wants hybrid cloud storage deployment to deploy sync and share at scale Source: ESG 4
& Users Love IT Trusts
Topics The Challenge Syncplicity Overview Driving Customer Success Industry Reaction 6
REIMAGINING CONTENT EXPERIENCES FOR THE MOBILE WORKFORCE CONSOLIDATE COLLABORATE Real-time Document Protection FTP / Email Attachment Replacement File Share Replacement Secure Sync & Share Mobile Enterprise Repository Access File Distribution to a Mobile Workforce PRODUCT DIFFERENTIATION User Experience Security & Hybrid Cloud No Silos CUSTOMER SUCCESS DIFFERENTIATION IT Readiness User Engagement 7
Frictionless User Experience Security and Storage Choice No Silos 8
Frictionless User Experience Security and Storage Choice No Silos 9
SYNC & SHARE FILES WITH NO EXTRA STEPS Save a file in any folder and it s synced/accessible everywhere WINDOWS 8 IPHONE ANDROID MS SURFACE MACBOOK AIR IPAD IPHONE INSIDE FIREWALL OUTSIDE FIREWALL
GET REAL-TIME DOCUMENT PROTECTION FOR ALL END- POINTS When you save or sync a file on any device, it is backed up in real time WINDOWS 8 IPHONE ANDROID MS SURFACE MACBOOK AIR IPAD IPHONE INSIDE FIREWALL OUTSIDE FIREWALL
TRANSFORM MOBILE DEVICES INTO TRUE LAPTOP REPLACEMENTS Secure mobile editing and PDF annotations Automated reminders and insights Innovative navigation Follow files and folders Easily share files and folders from anywhere 12
Frictionless User Experience Security and Storage Choice No Silos 13
Syncplicity gives IT the SECURITY & CONTROL they need to deploy at scale FRICTIONLESS USER EXPERIENCE SECURITY ADMINISTRATION AND MANAGEMENT User Device Folder File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies User Management, Group Management, AD Sync 14
User Device Folder File AD/SAML SSO AD Provisioning User and Group Management Group Storage Quotas Account Remote Wipe Group-Level Policies Optional 2-Factor Auth MDM Integration Access Restriction Policies Device Remote Wipe Mobile Sync Policies Silent Installer External Sharing Policies Folder Remote Wipe Policy Folder Sharing Permissions End-to-End Encryption IRM Shared File Policies File Type Restrictions Data Retention Policies Data Ownership 15
Storage Choice for Security & Compliance FRICTIONLESS USER EXPERIENCE SECURITY ADMINISTRATION AND MANAGEMENT STORAGEVAULTS User Device Folder File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies User Management, Group Management, AD Sync Supported Storage Interfaces (NFS, S3, Atmos) Syncplicity Cloud OFF-PREMISE Service Provider Atmos Isilon VNX 3 rd Party EMC ViPR Platform ON-PREMISE 16
Frictionless User Experience Security and Storage Choice No Silos 17
CHALLENGE Mobile access to files in Home Directories, File Shares, and other Content Repositories 18
Access Enterprise Content From One Mobile App Syncplicity Panorama One app to access to all business files from Network Shares and SharePoint across all user devices No need for data or access control migration HOMEDIRS & FILE SHARES Great user experience VPN-free Allows you to migrate to the cloud at your own pace MICROSOFT SHAREPOINT 19
Syncplicity Panorama End-User Functionality NETWORK SHARES Support for any SMB file store Browse home directories & network shares Rich in-app editing of Microsoft Office files and PDF annotations Offline access SHAREPOINT Support for SharePoint 2010 & 2013 Browse sites/sub-sites/ document libraries within a farm Rich in-app editing of Microsoft Office files and PDF annotations Check-in/Check-out Offline access 20
Syncplicity Panorama Benefits for IT Management & Administration Frictionless & Secure Access Mobile Content Security Publish network shares to users Provision/De-provision users for mobile access 3-Tier VPN-less network access architecture Secure credentials for frictionless user access Preserves existing authentication & access controls Mobile device controls like remote wipe & passcode AES 256 encryption for content in transit and at rest on mobile devices In-app editing prevents data leak 21
Extensible & Future Proof Syncplicity Panorama for Network Shares SYNCPLICITY Enterprise Edition & Panorama Home Directories & File Shares SYNCPLICITY Panorama for Network Shares Home Directories & File Shares Desktops/ Laptops/ Endpoints Sharepoint Documentum 22
SYNCPLICITY ENTERPRISE EDITION & PANORAMA ALL CONTENT ONE APP End Points Home Directories /File Shares EMC Documentum ECM Systems 23
Topics The Challenge Syncplicity Overview EFSS & Panorama Driving Customer Success Industry Reaction 24
CUSTOMER SUCCESS You Had Us at Hello 25
PHILOSOPHY No Customer Left Behind Features Benefits Emotion IT Readiness User Engagement Engagement vs. provisioning as the measure of success Proven methodology for value in first click for user Small footprint of resource requirement Engagement driven by awareness & emotion Contextually relevant use of Syncplicity with habit forming features Breadth of adoption is driven through virality 26
All Your Documents on Any Device. Sample Assets Posters, Awareness Emails & Executive Recruitment by EMC For Executives Sync, Share, Secure Access any file, anytime, anywhere, from any device Meet Syncplicity - our elegant, powerful, new corporate cloud storage solution for global file sharing and document collaboration. Whether you re editing or sharing a PowerPoint or collaborating on a Word doc, Syncplicity makes file syncing and sharing a breeze. Syncplicity is as mobile as you are! With Syncplicity, you ll be able to sync, backup, and easily share any folder or file. You won t need to copy files. You ll have no file-size restrictions, and Syncplicity is as mobile as you are. You ll be able edit, sync, and share files anytime, anywhere, from your tablet or smartphone! We think Syncplicity is going to bring all sorts of new freedom, productivity, and creativity to our collaborative work, and we hope you love using it as much as we do! Introducing EMC Syncplicity. It provides easy, secure access to e everything you need reports, briefs, budgets, and more even from a tablet or smartphone. Administrative assistants and team members can distribute fils using shared folders that automatically sync across your PC, smartphone, and tablet, so there s no more hunting for email attachments or searching systems like SharePoint for documents. Syncplicity s e intuitive design makes it easy to create e and share fils from any device. You can edit and annotate Microsoft Offic a docume nt s on your tablet or smartphone, and even receive notific t ions wh en a shared e fil is vi ewe d by the reci pi ent. What you need, when you need it: Stop hunting for email attachments & searching systems like SharePoint for your documents Let your admin & team members keep you in sync with shared folders Chief Executive Performance reports g Board packages Customer briefin books g Analyst & Press briefin books Sales Executive Sales performance & pipeline reports Territory plans & commission reports Customer Meeting notes Finance Executive Market reports M&A activity reports Financial performance summaries Budgets Marketing Executive Corporate communications & marketing collateral Program & lead performance Sincerely, Marketing budgets, status reports & calendar Brand books [name(s)] View reports, edit presentations, review briefs all from your mobile device Skip the hassle of VPN with automatic syncing HR Executives Getting started is simple Syncplicity is already installed on your computer and being backed-up in the secure cloud. To learn more and get started, check out the short online training videos at [URL] Rest easy, it s approved by your IT department Enterprise-grade security maintains compliance with industry regulations Employee satisfaction, turnover & reduction reports s Compensation & benefit summa r ies Market data reports Hit the road To download and install a Syncplicity mobile app, simply click one of the links below. Windows ios Android Learn more at: www.syncplicity.com Regional regulatory & compliance guidelines Product Executives Roadmap summaries & status reports Release summaries 2007-2014 Syncplicity LLC. All Rights Reserved. Quality, customer feedback, & operations reports 27
Topics The Challenge Syncplicity Overview EFSS & Panorama Driving Customer Success Industry Reaction 28
NAMED A LEADER IN GARTNER S MAGIC QUADRANT 2014 Hybrid EFSS architecture to provide secure mobile access to a combination of on-premises & cloud repositories The modern UI is designed in native mobile apps and desktop clients for an enhanced user experience. - Gartner Magic Quadrant report 2014 29
NAMED A LEADER IN FORRESTER WAVE TM File Sync & Share Security Administration Features Mobile Strategy Content Analytics Sales & Support Reach - Forrester Wave Report 2013 30
Gartner Critical Capabilities Report #1 in Two Use Cases Only Vendor Top 3 in all Four 31
Thank You 32
Appendix: Deeper technical Slides 34
SYNCPLICITY STORAGEVAULTS GRANULAR POLICY-DRIVEN STORAGE FOR SECURITY AND COMPLAINCE Marketing Engineering Finance/Legal Sensitive Content 35
Challenges in Mobilizing Enterprise Repositories Migration Lack of frictionless & secure access Lack of great mobile UX Migrating Content Migrating User Access Controls Often require VPN for security Repeated authentication across sessions Mobile content security Clunky experience Lack of in-app content editing 36
Syncplicity Panorama Sample Deployment Architecture INTERNET CORPORATE DATA CENTER Syncplicity Mobile App SSL Firewall SSL Optional Load Balancer/HTTP Proxy HTTP/S Firewall HTTP/S Panorama Connectors (H/A) Firewall Network Shares SMB HTTP/S SharePoint IPSec IPSec Read-Only Active Directory (RODC) Active Directory DMZ Semi-Private Private 37
CUSTOMER SUCCESS Appendix Slides 38
IT READINESS Discover Align Deploy 39
IT READINESS Discover Use Case Review Learn how Syncplicity is a unique solution for EFSS Security Review Understand Syncplicity architecture and security approach Infrastructure Review Understand Syncplicity hybrid storage architecture components and how they would be deployed in your environment Align Use Cases Agree on primary use cases that meet the business, IT and user requirements Success Criteria Agree on recommended or customer defined success criteria aligned with your use cases Test Plan Agree on step wise instructions for proving your success criteria Project Plan Agree on detailed deployment plan including benchmarks and completion times Deploy Configure Execute to customized deployment plan by configuring global settings and policies for files/folders, devices, groups and users Deploy Deploy infrastructure components like on-premise storage based on customized project Provision Provision users (batch or bulk) based on the project plan and silent install the desktop app and sync files. 40
USER ENGAGEMENT Adopt Engage Expand 41
USER ENGAGEMENT Adopt Engage Expand Inform Users receive a welcome email followed by a series of communication on how to use Syncplicity for the intended use cases Promote Orchestrate a kick-off event to introduce, promote and train users. Deploy posters and Syncplicity branded items to drive awareness. Drive Drip emails with best practices and tips and tricks to drive engagement from basic How to to more advanced features Track and Promote Monitor and track usage patterns and promote new user driven features that will drive engagement. Use Cases Enable new use cases for existing users, Identify and deploy new users with relevant use cases Users Identify, recruit and enable new users executives, sales, marketing, finance Adopt Users sync their files, download the mobile app and interact with their files Engage Users engage with Syncplicity beyond just syncing their files to sharing and collaboration 42
USER: Adoption & Engagement Adopt Engage Expand Kick-Off Events Onsite-Training Posters Email Nurture Campaign Welcome Email How to Get Started Think outside the (Drop)box. Everyone s doing it. Sharing files with Syncplicity, that is Users sync their files, use the mobile app and interact with their files User Engagement Drip Email Campaign Getting Mobile How to Sync and Share Files How to Share and manage links Track and Promote Users syncing their files share and collaborate using Syncplicity One-Page Overview Executive Mobility Sales Marketing Engineering Finance Product Email introduction with one-page overview Virality drives new users and new use cases for existing users 43