Advanced Certificate in Networking (Microsoft) G5J9 17. Group Award Requirements

Advanced Certificate in Networking (Microsoft) G5J9 17 Group Award Requirements Advanced Certificate in Networking (NT4)

Professional Development Award (PDA) Advanced Certificate in Networking Group Award Objectives The objective of this group award is to provide an award for computing professionals and continuing students, which is recognised by SQA and Microsoft. This award provides a means by which candidates can demonstrate competence in networking in a practical environment using specific vendor hardware and/or software. Group Award Content The award comprises the following four SQA units which must be undertaken according to the vendors specification, in this case Microsoft. Unit Title Unit Number Multi User and Network System Administration (Microsoft) D3BX 04 3 Network Technology (Microsoft) D3BY 04 1 Stand Alone Computer System Support (Microsoft) D3C0 04 2 Credit Value Local Area Networks and Wide Area Networks in the Organisation (Microsoft) D3C1 04 1 Total Credit Value 7 Context In order to gain Microsoft endorsement this specific version of the award must be delivered according to the requirements of the following Microsoft Official Curriculum (MOC) specifications. MOC Course Number MOC Course Title 803 Administering Microsoft Windows NT 4.0. 922 689 Microsoft Press ISBN 1-57231-527-X Supporting Microsoft Windows NT 4.0 Core Technologies. Supporting Microsoft Windows NT Server 4.0 Enterprise Technologies. Networking Essentials (Study Pack). Full details of this curriculum are provided in the MOC documents. Details of curriculum coverage are provided in the tables at the end of this document. Advanced Certificate in Networking (NT4) 1

Microsoft Certified Systems Engineer (MCSE) Candidates who satisfactorily complete this award will have acquired the necessary skills, knowledge and understanding to enter the following Microsoft Certified Systems Engineer (MCSE) examinations. Please note this award does NOT provide exemption from the examinations. Exam Number Exam Title 70-058 Networking Essentials 70-067 Implementing and Supporting Microsoft Windows NT Server 4.0 70-068 Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise 70-073 Implementing and Supporting Microsoft Windows NT Workstation 4.0 Evidence requirements Candidate evidence requirements for this vendor specific version of the award is a combination of records and checklists that confirm satisfactory completion of all activities, demonstrations, labs and questioning sessions specified in the MOC. In addition some units contain stand-alone assessments (exemplars provided) where the SQA competences exceed those of the MOC material. Internal and external moderation, and other assessment quality assurance procedures must ensure that these special mandatory evidence requirements are adhered to for this vendor specific award. 2 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

Microsoft Official Curriculum - Course 803 Administering MS Windows NT 4.0 - Topics Covered Content 1 Introduction 1.1 Windows NT Administrative tools 1.2 Logging on to a Computer or a Domain 1.3 Windows NT security Dialog Box 2 Setting up user accounts 2.1 Where accounts are created 2.2 Planning new accounts 2.3 naming conventions 2.4 passwords 2.5 Logon times 2.6 Workstation and account options 2.7 Dial in Permissions 2.8 Deleting and renaming user accounts 2.9 Managing the user work environment 2.10 Roaming profiles 2.11 Defining the users environment 3 Setting up group accounts 3.1 Local and global groups 3.2 Planning a group strategy 3.3 Planning, creating and deleting local and global groups 3.4 Planning and implementing built in groups 4 Administering User and Group Accounts 4.1 User account templates 4.2 Planning and implementing an account policy 4.3 Multiple user accounts 4.4 Managing and maintaining domain controllers 5 Securing Network Resources with Shared Folder Permissions 5.1 Shared folders and permissions 5.2 Guidelines for sharing folders 5.3 Application, data and home folders 5.4 Sharing folders Advanced Certificate in Networking (NT4) 3

6 Securing Network Resources with NTFS Permissions 6.1 The six individual NTFS permissions 6.2 How permissions are applied 6.3 Combining shared folder and NTFS permissions 6.4 Assigning NTFS permissions 6.5 Taking ownership of folders and files 6.6 Copying and moving folders and files 6.7 Troubleshooting permission problems 7 Setting up a Network Printer 7.1 Windows NT printing and printer permissions 7.2 Setting up a network printer 7.3 Sharing and assigning printer permissions 7.4 Setting up a network client and printer drivers 7.5 Accessing a network printer 7.6 Creating a printer pool 7.7 Setting priorities 7.8 Assigning forms to trays 7.9 Setting a separator page 8 Administering Network Printers 8.1 How documents print 8.2 Deleting a document 8.3 Setting a notification, priority and printing time 8.4 Pausing, resuming and purging a printer 8.5 Redirecting a document 8.6 Taking ownership of a printer 8.7 Identifying printing problems 9 Auditing Resources and Events 9.1 Planning an audit policy 9.2 Implementing an audit policy 9.3 Auditing files, directories and printers 9.4 Using an event viewer 10 Monitoring Network Resources 10.1 Monitoring computer properties 10.2 Monitoring user sessions, shared resources and resources in use 10.3 Setting administrative alerts 10.4 Sending messages to users 10.5 Viewing system configuration 4 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

11 Backing up and Restoring Data 11.1 Planning a backup strategy 11.2 Files and folders to backup 11.3 Determining the type of backup to use 11.4 Backup sets, catalogues, and logs 11.5 Scheduling backups 11.6 Restoring data 11.7 Selecting restore options and logging restoration 12 Practical Work 12.1 Plan and create user accounts 12.2 Configure user profiles 12.3 Plan and create local and global groups 12.4 Implement built in groups 12.5 Manage accounts 12.6 Manage domain controllers 12.7 Plan and set up folder sharing 12.8 Plan assign and manage NTFS permissions 12.9 Set up and manage network printers 12.10 Audit resources and events 12.11 Monitor network resources 12.12 Plan, backup and restore data Advanced Certificate in Networking (NT4) 5

Microsoft Official Curriculum - Course 922 NT 4.0 Core Technologies - Topics Covered Content 13 Windows NT 4.0 Environment 13.1 Microsoft Windows operating systems 13.2 Windows NT architecture 13.3 Domains and workgroups 13.4 Logging on and creating a computer account 13.5 Adding computers to a domain 14 Installing Windows NT 4.0 14.1 Preparing for installation 14.2 Installing Windows NT 14.3 Installing Windows NT networking 14.4 Performing a server-based installation 14.5 Troubleshooting installation 14.6 Upgrading to Windows NT 4.0 14.7 Initial parameter files 14.8 OEM set up tools 14.9 Using books on line 14.10 Removing Windows NT 15 Configuring the Windows NT Environment 15.1 Registry overview 15.2 Control panel hardware settings 15.3 Control panel software settings 15.4 Registry editor 16 Managing System Policies 16.1 System policies 16.2 How system policy works 16.3 Implementing system policies 16.4 Using system policy editor 16.5 Creating system policy 16.6 Modifying system policy 16.7 System policy troubleshooting 6 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

17 Managing File Systems 17.1 File systems supported by Windows NT 17.2 File system comparison 17.3 Auto-generated and long file names 17.4 Managing long file names 17.5 Managing NTFS compression 18 Managing Partitions 18.1 Partitioning a disk 18.2 Managing partitions using disk administrator 18.3 General maintenance and troubleshooting 19 Managing Fault Tolerance 19.1 RAID systems 19.2 Recovering from hard disk failure 19.3 Implementing fault tolerance 20 Supporting Applications 20.1 Supporting Win32 based applications 20.2 Supporting MS-DOS-based and WIN16 applications 20.3 Supporting applications in other subsystems 20.4 Supporting applications on different hardware platforms 20.5 Distributed component object model 20.6 Managing and running applications 21 The Windows NT Networking Environment 21.1 Windows NT network environments 21.2 Windows NT network architecture 21.3 Distributed processing 21.4 Accessing file and print resources 21.5 Distributed file system 22 Configuring Windows NT Protocols 22.1 Using the network program in control panel 22.2 Microsoft TCP/IP 22.3 Configuring TCP/IP 22.4 NWLink IPX/SPX 22.5 Installing and configuring NWLink 22.6 NetBEUI 22.7 Network bindings 22.8 Installing and configuring NetBEUI Advanced Certificate in Networking (NT4) 7

23 Windows NT Network Services 23.1 Installing network services 23.2 Dynamic host configuration protocol 23.3 Installing and configuring DHCP 23.4 Windows Internet Name Service WINS 23.5 Installing and configuring WINS 23.6 Domain Name System DNS 23.7 Installing and configuring DNS 23.8 Computer browser service 23.9 Configuring browsers 24 Remote Access Service RAS 24.1 RAS and dial-up networking 24.2 Telephony API (TAPI) 24.3 Installing and configuring RAS 24.4 Installing and configuring dial-up networking 24.5 Troubleshooting RAS 25 Internet working and intranet working 25.1 Internet and intranet overview 25.2 Internet information server IIS and peer web services PWS components 25.3 Using Microsoft Internet explorer 25.4 Securing Internet and Intranet sites 25.5 Installing and configuring IIS 26 Interoperability with Novell NetWare 26.1 Windows NT connectivity with NetWare 26.2 Client and Gateway services for NetWare 26.3 Installing and configuring CSNW and GSNW 27 Implementing Network Clients 27.1 Windows NT server 4.0 licensing 27.2 Client access licenses 27.3 Licensing modes 27.4 Licensing administration 27.5 Client software included with Windows NT server 27.6 Network client administrator 27.7 Client-based network administration tools 27.8 Services for Macintosh 27.9 Creating a Network installation start up disk 8 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

28 Implementing Directory Replication 28.1 Directory replication overview 28.2 Preparing for directory replication 28.3 Managing directory replication 28.4 Replication troubleshooting overview 28.5 Implementing directory replication 29 The Windows NT Boot Process 29.1 Overview of the Windows boot process 29.2 Windows NT load phases 29.3 Troubleshooting the Windows NT Boot process 29.4 Last known good configuration 29.5 Emergency repair 30 Troubleshooting resources 30.1 Troubleshooting categories 30.2 Diagnostic tools 30.3 Additional resources for troubleshooting Advanced Certificate in Networking (NT4) 9

Microsoft Official Curriculum - Course 689 NT Server 4.0 Enterprise Technologies - Topics Covered Content Unit 1 Implementing Directory Services 31 Defining NT Directory Services 31.1 NT Directory services and the enterprise 31.2 Domains and trust relationships 31.3 Directory services components and features 31.4 Implementing Directory Services 32 Establishing Trust Relationships 32.1 Introduction to trust relationships 32.2 Group strategies across trusts 32.3 Granting permissions across trusts 32.4 The Net Logon service 32.5 Pass through authentication 32.6 Resource management scenarios 32.7 Establishing and managing trust relationships 33 Choosing a Directory Services Structure 33.1 Domains in directory services 33.2 Considerations in implementing Directory Services 33.3 Interaction between computers and domains 33.4 The single domain model 33.5 The single master domain model 33.6 The multiple master domain model 33.7 The complete trust domain model 34 Planning a Directory Services Structure for Performance 34.1 Building an effective directory services structure 34.2 Directory services database size factors 34.3 Determining the optimum number of domain controllers 34.4 Directory services over WAN links 34.5 Planning domain and server locations 34.6 Implementing effective synchronisation 34.7 Planning directory services 10 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

Unit 2 Server Analysis and Optimisation 35 Securing Network Resources with Shared Folder Permissions 35.1 Introduction to server analysis and optimisation 35.2 Resources to monitor 35.3 Tools for server analysis and optimisation 35.4 Using performance monitor 35.5 Performance monitor views 35.6 Techniques for server analysis and optimisation 35.7 NT approach to server analysis and optimisation 36 Implementing a Measurement Baseline 36.1 Collecting system data 36.2 Creating a measurement baseline 36.3 Using performance monitor to create a measurement baseline 36.4 Establishing a database of measurement information 37 Performance Analysis, Forecasting and Record Keeping 37.1 Performance analysis overview 37.2 NT server environments 37.3 Determining workload characterisation 37.4 Charting bottlenecks 37.5 Setting expectations of system usage and availability 37.6 Monitoring network utilisation 37.7 Forecasting future resources allocation 37.8 Establishing a plan for long term record keeping 37.9 Collecting and analysing data 38 Analysing System Performance in the File and Print Server Environment 38.1 Analysis in the file and print server environment 38.2 Resource implications in the file and print server environment 38.3 Monitoring IIS (cache) in a file and print server environment 38.4 Considerations when forecasting in a file and print server environment 38.5 Calculating the number of users that a file and print server can support 39 Analysing System Performance in the Application Server Environment 39.1 Analysis in the application server environment 39.2 Resource implications in the application server environment 39.3 Considerations when forecasting in the application server environment 39.4 Calculating the number of users that an application server can support Advanced Certificate in Networking (NT4) 11

40 Analysing System Performance in the Domain Server Environment 40.1 Analysis in the domain server environment 40.2 Resource implications in the domain server environment 40.3 Considerations when forecasting in the domain server environment 40.4 Calculating the number of users that a domain server can support Unit 3 Network Analysis and Optimisation 41 Introduction to Analysing Network Traffic 41.1 Network traffic analysis 41.2 Network monitor 41.3 Installing and using network monitor 42 Analysing and Optimising Client Initialisation Traffic 42.1 Client initialisation analysis 42.2 Analysing and optimising DHCP traffic 42.3 Analysing and optimising WINS client traffic 42.4 Analysing and optimising file session traffic 42.5 Analysing and optimising logon validation traffic 43 Analysing and Optimising Client to Server Traffic 43.1 Client to server analysis 43.2 Analysing and optimising client browser traffic 43.3 Analysing and optimising DNS traffic 43.4 Analysing and optimising intranet browsing traffic 44 Analysing and Optimising Server to Server Traffic 44.1 Server to server analysis 44.2 Analysing and optimising account synchronisation traffic 44.3 Analysing and optimising trust relationship traffic 44.4 Analysing and optimising server browser traffic 44.5 Analysing and optimising WINS replication traffic 44.6 Analysing and optimising directory replication traffic 44.7 Analysing and optimising DNS server traffic 45 Predicting Network Traffic 45.1 Guidelines and summary of network traffic 45.2 Traffic prediction scenarios 45.3 Other WAN traffic considerations 12 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

46 Troubleshooting NT 4.0 in the Enterprise Environment 46.1 Troubleshooting Windows NT server 46.2 Successful troubleshooting 46.3 Troubleshooting resources 46.4 Troubleshooting methodology 47 Windows NT Architecture 47.1 Overview 47.2 Kernel mode components 47.3 NT networking architecture 47.4 Kernel mode networking components 47.5 Distributed networking components (User mode) 47.6 Troubleshooting from an architectural perspective 47.7 Tools for troubleshooting from an architectural perspective 48 Modifying the System Through the Registry 48.1 Overview of the registry 48.2 Registry structure 48.3 Registry editor 48.4 Other tools in the NT resource kit 48.5 Troubleshooting with HKEY_LOCAL_MACHINE 48.6 HKEY_LOCAL_MACHINE - Hardware 48.7 HKEY_LOCAL_MACHINE - System 48.8 Troubleshooting through the registry 49 Examining the Boot Process 49.1 Identifying steps in a successful boot 49.2 Initial phase 49.3 Boot loader phase 49.4 Kernel phase 49.5 Logon phase 49.6 The Boot.ini file 49.7 Verifying loaded drivers 49.8 Replacing damaged or missing files 50 Examining Stop Screens 50.1 Stop screen sections 50.2 Debugging overview 50.3 Kernel debugger 50.4 CrashDump 50.5 Dump analysis utilities 50.6 Dr. Watson overview Advanced Certificate in Networking (NT4) 13

Mapping - Microsoft Official Curriculum - Course 578 Networking Essentials - Objectives Content 51 NETWORK ORIENTATION 51.1 Networking 51.1.1 Identify the components of a local network 51.1.2 Describe the advantages of networking. 51.2 Two Major Types of Networks 51.2.1 Describe peer-to-peer network 51.2.2 Describe server-based network. 51.2.3 Describe server functions and assign servers. (Practical - Shared directories) 51.2.4 Determine suitable network for a site. 51.3 Network Design 51.3.1 Identify the standard topologies and their variations. 51.3.2 Describe the advantages and disadvantages of each topology 51.3.3 Determine an appropriate topology for a given network plan. 52 CONNECTING NETWORK COMPONENTS 52.1 Network Cabling - The physical media 52.1.1 Define terms related to cabling including shielding, crosstalk, attenuation and plenum. 52.1.2 Identify the primary types of network cabling. 52.1.3 Distinguish between baseband and broadband transmission and identify appropriate uses for each. 52.1.4 Determine which type of cabling and connection hardware would be appropriate for a particular network environment. 52.2 Wireless Network Communications 52.2.1 Identify the three types of wireless networks and the uses of each 52.2.2 Describe the four transmission techniques used in LAN 52.2.3 Describe the three types of signal transmission used in mobile computing. 14 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

52.3 Network Adaptor Cards 52.3.1 Describe the role of the Network Adaptor Card in a Network including preparing, sending and controlling data 52.3.2 Describe the Configurable Options for Network Adaptor Cards 52.3.3 List the Primary considerations for selecting a network adaptor card 52.3.4 Describe at least two enhancements to adaptor cards that will improve network performance 53 HOW A NETWORK FUNCTIONS 53.1 The OSI and 802 Networking Models 53.1.1 Describe the primary function of each OSI layer 53.1.2 Identify the OSI layer at which a particular network activity takes place 53.1.3 Identify the OSI layer at which a particular network component functions 53.1.4 Describe the Project 802 enhancements to the OSI model 53.2 Drivers 53.2.1 Describe the role of drivers in a network environment, including their place in the OSI model 53.2.2 Identify sources for different drivers 53.2.3 Describe how to select and implement drivers given a networking situation 53.2.4 Install, update and remove drivers (Practical - Install a network adaptor card) 53.3 How Networks Send Data 53.3.1 Define the term packet, including its function and components. 53.3.2 Describe the contents and function of each packet component: header, data and trailer 53.3.3 Describe how packets are sent across a network 53.4 Protocols 53.4.1 Identify the function of protocols and protocol stacks 53.4.2 Describe the network processes which use protocols and how they use them 53.4.3 Map particular protocols to the appropriate OSI levels 54 NETWORK ARCHITECTURES 54.1 Ethernet 54.1.1 Identify the standard Ethernet components 54.1.2 Describe the features of each Ethernet standard topology 54.1.3 Identify the cabling for a given IEEE Ethernet standard topology 54.1.4 Determine which Ethernet topology would be appropriate to use for a given site. 54.2 Token Ring 54.2.1 Describe the features of a Token Ring network 54.2.2 Identify the major components of a Token Ring network 54.2.3 Determine the components needed to implement a Token Ring network at a given site Advanced Certificate in Networking (NT4) 15

54.3 Apple Talk and Arc Net 54.3.1 Identify the components and features of AppleTalk 54.3.2 Identify the components and features of Arc Net 55 NETWORK OPERATIONS 55.1 Networking Operating System Setup 55.1.1 Identify essential networking operating system components 55.1.2 Define pre-emptive and non-pre-emptive multitasking 55.1.3 Describe the elements of client software 55.1.4 Define the elements of server software 55.1.5 Define network services 55.1.6 Identify the major considerations in a network operating system installation 55.1.7 Install Windows NT Server (Windows 2000 Server) (Practical - Install NOS) 55.2 Network Printing 55.2.1 Identify the steps for installing and using a shared printer 55.2.2 List the tasks included in managing a shared printer 55.2.3 Determine whether a sharing fax service would be appropriate for a given site 55.3 Implementing Network Applications 55.3.1 Identify the features and uses of e-mail 55.3.2 Identify the features and uses of scheduling 55.3.3 Describe the purpose of each of the four primary e-mail and messaging standards 55.3.4 Describe the considerations for sharing applications on a network 55.3.5 List steps the administrator needs to perform to share an application 55.3.6 Determine appropriate policies and procedures for implementing and managing an e- mail system 55.4 Networks in Multi-Vendor Environments 55.4.1 Define a client solution and a server solution for interoperability 55.4.2 Identify methods vendors use to integrate their products with those from other vendors 55.4.3 Determine which network operating systems and redirectors would be appropriate for a given site 55.5 The Client/Server Environment 55.5.1 Describe the differences between client/server and centralised computing 55.5.2 List the six steps of the client/server process 55.5.3 Identify client functions 55.5.4 Identify server functions 55.5.5 Determine if a client/server is appropriate for a given networking environment 16 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

56 NETWORK ADMINISTRATION AND SUPPORT 56.1 Managing Network Accounts 56.1.1 Describe the process for creating a user account 56.1.2 List and define the four types of group accounts 56.1.3 Determine the appropriate types of accounts for a given network environment 56.1.4 Create a user account and a group account (Practical - Create a user account) 56.2 Managing Network Performance 56.2.1 Identify major sources of network problems 56.2.2 List potential bottlenecks in network performance 56.2.3 Describe the simple network management protocol SNMP 56.2.4 Develop a network performance monitoring plan (Practical - Monitor performance) 56.2.5 Describe the functions of the network monitor utility 56.2.6 Create appropriate network documentation 56.3 Ensuring Network Data Security 56.3.1 List the basic security requirements for any network 56.3.2 Describe the primary components to be considered for physical security 56.3.3 Describe the features of password protected shares 56.3.4 Describe the features of access permissions 56.4 Avoiding Data Loss 56.4.1 List the considerations for implementing a backup system 56.4.2 Determine a backup approach appropriate for a given site including the method and schedule 56.4.3 List the considerations for implementing an un- interruptible power supply 56.4.4 Describe each of the following types of fault tolerant systems: disk swapping, disk mirroring, sector sparing, mirrored drive arrays and clustering 57 LARGER NETWORKS 57.1 Modems in Network Communications 57.1.1 Define synchronous and asynchronous communications 57.1.2 Identify modem standards 57.1.3 Describe the two types of carriers for modem communications 57.1.4 Determine which type of modem would be appropriate for a given site (Practical - Setup a modem, dial up networking and remote access) 57.2 Creating Larger Networks 57.2.1 Describe the function of: Bridges, Repeaters, Routers, Brouters, and Gateways 57.2.2 Determine where to expand a LAN 57.2.3 Determine appropriate components in a given network expansion situation Advanced Certificate in Networking (NT4) 17

57.3 Wide Area Networks Transmission 57.3.1 Identify the features of analogue activity 57.3.2 Identify the features of digital connectivity 57.3.3 Identify the features of packet switching networks 57.3.4 Identify the major transmission components necessary for a simple single protocol WAN 57.3.5 Distinguish between the major data carriers (common carriers) and determine which would be most appropriate in a given WAN 57.4 Advanced WAN Technologies 57.4.1 Identify the primary features of each of the following technologies: X.25, Frame relay, ATM (Asynchronous transfer mode), ISDN (integrated service digital network), FDDI (fibre distributed data interface), SONET (Synchronous optical network), SMDS (synchronous multi-megabit data service) 57.4.2 Determine which technologies would be appropriate for a given network site 58 SOLVING NETWORK PROBLEMS 58.1 Monitoring Network Behaviour to Prevent Problems 58.1.1 List five strategies that are part of a network management plan for avoiding problems 58.1.2 Describe how establishing a baseline aids in preventing problems 58.1.3 Describe how documentation aids in troubleshooting 58.1.4 Incorporate a pre-emptive troubleshooting approach into a network plan 58.2 Network Troubleshooting 58.2.1 List the five steps that comprise a structured troubleshooting approach 58.2.2 Describe how a terminator is used in trouble shooting 58.2.3 Identify the capabilities of a protocol analyser 58.2.4 Identify sources of up to date networking and troubleshooting information 58.2.5 Install Microsoft Technical Information Network (TechNet) 58.2.6 Access the Microsoft Download Library (MSDL) 58.2.7 Determine how to approach a given network problem in order to isolate and identify the cause 58.2.8 Identify any special equipment which would make it easier to solve a given network problem 58.3 The Internet - A Worldwide Resource 58.3.1 Identify Internet Services 58.3.2 Access the Microsoft Network (MSN) 58.3.3 Access the Microsoft FTP site 18 Advanced Certificate in Networking (NT4) Vendor specific (Microsoft)

59 PRACTICAL WORK 59.1 Set up a shared directory and stop sharing a shared directory (5.3.4, 5.3.5) 59.2 Create and Delete User Accounts (6.1.4) 59.3 Install a modem and configure dial-up networking and remote access facilities (7.1.4) 59.4 Install and configure a network adaptor card (2.3, 3.2.4) 59.5 Install and configure a network operating system (5.1.7) 59.6 Monitor a system using performance and network monitors and SNMP (6.1.8, 8) Advanced Certificate in Networking (NT4) 19